UR Palacio Avenida - Adults only - Palma de Mallorca

I was very disappointed with my stay at this hotel. I would not consider it to be a 4 star hotel at all. I booked the room mainly for the bath tub, and the fixtures were falling off and the shower head so poorly attached that it was impossible to shower as it shot water straight on the back wall and couldn't be adjusted. The room was very small, and […] on enquiring for extra blankets at reception, they told me they had run out! The wireless internet was very fast on a positive note. OK if you are looking for 3 star quality but nothing more. Read more

Genuine Hotels.com guest review

Very conveniently located (on bus line) & the staff was absolutely wonderful! They answered all of our "tourist" questions, as well as tell us exactly what bus routes to take. The hotel itself has a more modern feel and the common areas looked spotless, but the rooms seemed dirty... Floors didn't look vacuumed and scuff marks all over the walls. The […] linens & pillows & towels looked brand new on the other hand. Overall i would stay there again & recommend it to others. Read more

Genuine Expedia guest review

Clean lobby, but hostel like hallways and rooms. You couldn't get breakfast until 7 AM so if you had to be at the airport before then you lost your 24 euros that you paid for breakfast. There were only two pillows available per room and the carpet was dirty. Lighting was "green" in that the light automatically switch on when you came in the room but […] they were small led lights that gave the room this dim, appearance. There was no blanket and only a sheet on the bed. This hotel was rated at 4 stars but it would be better rated at 2 stars. Read more

Genuine Expedia guest review

Great modern design small room, clean and well kept up. Right in the heart of the city. two minutes from bus n train station.

Genuine Hotels.com guest review

Nice hotel, great price. Close to central market, eat at their tapa bar inside ....yummy. Only 20 min walk from old town and cathedral, shops along the way. Good place to stay if you do not want to go to the beach.

Genuine Hotels.com guest review

Palacio Avenida was an excellent hotel for the price. The staff spoke English and were very friendly and helpful. The breakfast is worth the price of the upgrade. Location was okay but taxis are right outside the front door to take you where you need. Three minor complaints, carpets need to be replaced in rooms, they're showing their age. The temperature […] of your room can only be changed by the front desk. Finally, the shower in was an adventure, with three knobs, mysterious horizontal water jets and no instructions I was assaulted by a surprise attack of freezing cold water right to the side of my face. After flailing around for a few seconds I managed to turn the cold water to scalding hot water before I made my escape. Oh, and dress in the bathroom, the windows you left cracked in the room have a way of being blown open by the wind, good thing the culture is okay with nudity. Read more

Genuine Hotels.com guest review

Palacio Avenida seems to have been recently renovated; the room was spacious, well appointed, and clean. I would take half a point off my overall satisfaction because the air conditioning did not seem to work consistently (I cannot complain too much because I did not ask for help; we did not spend that much time in the room). Staff was very friendly […] and helpful. Read more

Genuine Hotels.com guest review

Great location, next to a train/bus station and across the hotel you can take the city bus tour trip and 15 meters up a taxi lane that operates almost until 2:00am. The staff was very helpful helping us with tour and local events information, printing timetables for buses or train as well as our boarding passes. They offer late check out for 40 Euros […] however it was a hassle for the hotel staff to let me do a late check out. I was told the hotel was full but I confronted them by telling them that plenty of room were available for me to book online and then I was permitted to stay late and paying the fee that was well worth it as we needed to take a plane at 8pm and I was traveling with minors on December 31st. The beds are a lot better (softer) that other hotels in Europe. The room needs to be clean better, the carpet could use some spot cleaning and more toiliteries should be left for daily use. The breakfast was too expensive especially for a family of four and a coffee machine in the room will be a plus. The minor issues we had were solve promptly Read more

Genuine Expedia guest review

This hotel is conveniently located next to the main bus & train station. It was easy to go everywhere. The Hop On Hop Off bus comes right across the street - great way to see the city sites. From the plaza across the street there are tons of places to eat. This isn't a 5-Star hotel, but it is clean and met all our needs.

Genuine Expedia guest review

This was a good hotel for us to stay at. Very close to transportation and food stores.

Genuine Hotels.com guest review

Hotel is located in a very convenient spot near to all shopping and downtown dining

Genuine Expedia guest review

Really enjoyed staying at the UR Palacio Avenida. One great perk is the breakfast - Fabulous choices that get you filled up and going for the rest of the day. Rita, a young lady working at the front desk was also pretty impressive. She knew where everything was in the city and provided great advice on what the see and do. (The other people were okay, […] but she seemed to be more of an expert on Mallorca.) All in all, great stay at a nice, stylish hotel Read more

Genuine Hotels.com guest review

Creazy comfotable location, in the centre of Palma, by the bus station and cross street bus stop for geting airoport. Rooms are small, lovely design, clean, but not so good air condition. The staff were friendly and helpful.

Genuine Expedia guest review

I've been to many hotels in Europe and did not feel that this was a four-star hotel. The room was tiny even by European standards. There were no chairs to sit in, not even a desk. There was a very small table with two chairs. You have to be in bed to watch TV. Our safebox was not working and it took two days for them to move us to another room (the […] person they sent to fix it wasn't successful and just left without leaving a note). Very convenient to the bus/train station, very inconvenient to the beach. Read more

Genuine Hotels.com guest review

Our young and not-so-young extended family members all truly loved this hotel, with clean and spacious rooms, deluxe linens, generous and delicious breakfast buffet (make sure you include this option with your reservation for a wonderful start to each day), very helpful and friendly staff. Great location just half a block from train and bus stations. […] Short bus ride from the airport stops literally right at the hotel door! Across the street from nice, safe park and rose garden. A couple of blocks to good restaurants and shopping, 20-minute walk to the cathedral or beach. Don't miss the orange blossom-scented wooden train ride to the town of Soller that begins just steps from the hotel door. This hotel is a real find and very good value! Read more

Genuine Expedia guest review

very small room (#1802), but it was very clean & very quiet, nice hot shower, flat screen, free wifi. right on the edge of old town, 5 min walk to plaza major, adjacent to train to soler.

Genuine Hotels.com guest review

Stayed here for a week. Loved the contemporary decor, location of the hotel was perfect, and convenient.

Genuine Expedia guest review

The best features are the location, the thick towels, and the concierge service. The breakfast is expensive, but of good quality and enough to keep us full for hours. It is hard to climb into the tub/shower; a grab bar would help. Since the hotel is located near the transportation hub, it is recommended for travelers wishing to visit other points in […] the island. All in all, this hotel is more than satisfactory. Read more

Genuine Expedia guest review

The best features are the location, the thick towels, and the concierge service. The breakfast is expensive, but of good quality and enough to keep us full for hours. It is hard to climb into the tub/shower; a grab bar would help. Since the hotel is located near the transportation hub, it is recommended for travelers wishing to visit other points in […] the island. All in all, this hotel is more than satisfactory. Read more

Genuine Expedia guest review

The hotel isn't in the nicest part of Palma, but the bus stop and subway/train station are less than a block away. Like most hotels in Spain, what is called a four star is actually closer to a three star. Free internet connection did have a weak signal, and you have to get the passcode from reception. Reception was very friendly, quick to hand out a […] map and point out where things were. As for complaints by other reviewers about the television not having enough English channels, there's more to do in Palma than just veg out in your hotel room. City bus service from the airport is great, took the number one bus and didn't even have to look at the map as it stops right after passing the hotel. Room was comfortable, with a modern design and the A/C worked fine. The hotel is a good option if you don't want to stay on the waterfront and maybe want an area with less bustle, it's also probably cheaper. Read more

Genuine Expedia guest review

This hotel is overrated. I stayed there for one week at the beginning of July, and I was not very impressed with the hotel amenities compared to North American standards. The wireless internet connection is very slow and it's complimentary (not free). Only 24 hours of internet access valid for 5 days are given for free, and I was unable to access my […] email after the 5th day even though I still had some time left. There are many internet cafes around the area of the hotel, where you can access internet for less than €1 an hour. Cons: 1) the breakfast buffet is overpriced (€12) and it's mainly carbohydrates. You can have a nice breakfast for only €5 at the cafeteria (called seis estaciones) next to the bus station. 2) The shower head is very inconvenient and you need to hold it with one of your hands to take a shower. 3) The water gets all over the bathroom floor when taking a shower. 4) When getting off the elevator, I had to walk through a dark corridor where the lights are turned on via motion sensors but sometimes these sensors don't detect the motion. Pros: 1) The location is very convenient next to the bus stop from/to the airport (airport bus fare costs €2 each way, and it takes about 15 min to get to the hotel/airport). 2) I was given a room in the back of the building, so I didn't hear any traffic noise from Plaza d'Espana. 3) The metro/bus/train stations are right next to the hotel, and the old train to the town of Soller is also next to the hotel. 4) There are so many shopping stores around the area, including El Corte Ingles (Spain's largest department store chain). 5) Almudaina Palace and the beach are 15 min walk from the hotel. 6) There is a nice family-run restaurant located in a street behind the hotel, and the food was very delicious (particularly seafood) and not overpriced (~€12 for lunch menu). Read more

Genuine Hotels.com guest review

We arrived by bus from the airport and found that the stop was alongside the hotel. The hotel is on a busy dual carriageway at the edge of Plaça d'Espanya but the double glazing and air conditioning make it very peaceful. The hotel is well situated next to the bus and railway stations and is a very convenient walk into the centre of the city. At no […] point did we need to use transport. Plaça d'Espanya is surrounded by cafés, making breakfast very easy(breakfast was not included). Read more

Genuine Hotels.com guest review

One of the great things about this hotel was how close it is to the bus/train station. Made it so easy for us to travel to Soller/Deia on that lovely old train, as well as to Portals Vells the following day on one of the cross-island buses. It's also not too far from the Cathedral (20mins leisurely walk) and the free WIFI was a nice touch too. The […] only complaint would be the small size of the room. There wasn't much space left once both my wife and I opened our suitcases! Overall, though, the service was excellent and prices reasonable. Definitely coming back if I get the chance to return to this lovely island. Read more

Genuine Expedia guest review

One of the great things about this hotel was how close it is to the bus/train station. Made it so easy for us to travel to Soller/Deia on that lovely old train, as well as to Portals Vells the following day on one of the cross-island buses. It's also not too far from the Cathedral (20mins leisurely walk) and the free WIFI was a nice touch too. The […] only complaint would be the small size of the room. There wasn't much space left once both my wife and I opened our suitcases! Overall, though, the service was excellent and prices reasonable. Definitely coming back if I get the chance to return to this lovely island. Read more

Genuine Expedia guest review

The hotel was fantastic; great location, great breakfast. We stayed on this hotel for 8 days and loved it. The room was small, but very comfortable, modern bathrooms; marble in everywhere. The hotel doens't have a parking a lot, but have a parking in lot underground and is not that expensive. Otherwise everything was perfect!!! In future, when we come […] back to Mallorca, we would like stay there again. Read more

Genuine Expedia guest review

In the UK this hotel would be a 3 star, Hotel is in need of a bit of TLC. there is W and T to this new hotel due to the Architectuarl design which will date the hotel in due course.The restaurant was close to non half board. We were only told about a up grade when we read a notice in the lift. The price of the breakfast did vary again we read this in […] the lift. Read more

Genuine Hotels.com guest review

cLOSE TO SIGHTS,SHOPS AND TRANSPORT IDEAL FOR SHORT

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Arrived v late but no problems finding the hotel or checking in. Comfortable 6th floor room v quiet for a busy street in a busy town even with the windows open. Even quieter with the windows closed in spite of having the air-conditioning on. Close enough to the centre of town to walk in but ideally placed for the train to Soller. No problems leaving […] bag in the hotel after check out. Definitely recommend this hotel. Read more

Genuine Expedia guest review

Fantastic hotel - very modern and upto date decor - would definitely recommend to anyone and look forward to a return visit!! The room was cleaned daily and fresh bedding and towels provided. My one and only gripe was the lack of tea/coffee making facilities in the room but there were plenty of cafes on the same block. The reception staff were always […] polite and helpful sith any requests. We caught the No 1 bus from the airport which stopped 10 metres from the hotel and only cost 2.50€! Short walk from the old town with a great variety of shops and restaurants which led down to the cathedral, beach and harbour - lots to see and do and made a fantastic city break! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

hotel provided good value with saff that where keen to help and effected when they did we only used as base but would stay again

Genuine Hotels.com guest review

This hotel was very convenient as it is adjacent to the train and bus station. but it has litttle else going for it poor restaurants around it over priced bad breakfast. There was no english language station on TV no CNN or Sky News if this is an international hotel it does not feel like it.. Also the room for storing bags was outside the hotel. Hop […] on the sight seeing city tour bus accross the road for €15 a steal Read more

Genuine Hotels.com guest review

Beautiful, stylish hotel, with a superior room at an astonishingly low price, location ideal, breakfast could be varied daily, but overall one of the best hotels I have stayed in.

Genuine Expedia guest review

It is a very pleasant hotel with nice staff and VERY helpful receptionists. Good for a city break.

Genuine Expedia guest review

This hotel is in a good location with friendly staff but.... the air conditioning does not work in April and the only way too cool the room was to open the window onto a busy road and suffer the traffic noise and fumes. Light socket hanging out of the wall. One bedside lamp missing. No face flannels despite being assured that they would be provided […] the next day. Tiny soap not replaced over 4 days. Breakfast was OK. Read more

Genuine Expedia guest review

I like this hotel due to its location; but the air con is difficult to understand, a shower that has to be hand held, the lights are bizarre (in terms of finding the correct switch for each light) and the TV is pointless! Other than that, it has a comfy bed, nice decor and very accomodating and smiling staff.

Genuine Expedia guest review

Wow, it's soooo easy to find it out. You can go downtown by walk and go anywhere by bus almost in front of this hotel. (There is a bus/train station within 5 minutes to walk.) Friendly staff and perfect location. You can really enjoy palma and other cities in Mallorca.

Genuine Hotels.com guest review

very comfortable hotel with excellent cafe and excellent location. airport bus stops right outside. easy walk to all the interesting bits of the city. free wifi. bit noisy as on main road and hotel bar always shut or empty. didn' t try the restsurant but cafe breakfasts very good and inexpensive. we are planning our return trip

Genuine Expedia guest review

very comfortable hotel with excellent cafe and excellent location. airport bus stops right outside. easy walk to all the interesting bits of the city. free wifi. bit noisy as on main road and hotel bar always shut or empty. didn' t try the restsurant but cafe breakfasts very good and inexpensive. we are planning our return trip

Genuine Expedia guest review

This hotel is situated practically on top of the main intermodal transport hub of Palma de Mallorca at Plaça d'Espagna, so trains and busses in all directions can easily be taken. As breakfast starts already from 7 am, you can make the most of your day. The historic centre of Palma de Mallorca is also immediately close by. Despite the proximity to all […] these busy places, the rooms are very quiet thanks to the good sound insulation. Read more

Genuine Expedia guest review

The hotel is in a very convenient location with easy transport links to both the airport and the rest of the island. The hotel itself was ok but I have stayed in better quality hotels in Palma which are regarded in the same category as the Palacio Avenida. Though the staff were helpful and friendly. Unfortunately as there was a conference on at the […] time of staying, residents could not use the bar within the hotel. The room, whilst being comfortable, could do with some redecoration as the trouble with an all white room it does show up scuff marks and staining on walls and surfaces. In conclusion a good hotel with regards to location but a bit disappointing on room decor and use of hotel facilities. Read more

Genuine Hotels.com guest review

Excellent location for old town, busses and trains; Cathedral etc only about 15 mins away through pedestrianised old streets; lots of cafes and restaurants nearby; a businesslike hotel with no unneccessary frills, but an excellent quality breakfast and quiet rooms at the back; thoroughly recommended.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Though the hotel is very modern the facilities were not great. Room was not the cleanest although the bed linen and towels were very satisfactory. Dirty marks on walls and blinds were torn. Toiletries were not replaced and had to be asked for. Staff were helpful and polite.

Genuine Hotels.com guest review

This is a very clean modern hotel next door to the train station and within easy walking distance of the old town. Staff are very friendly. I did inform them of an apparent leak in their bathroom, which they seemed to take seriously. One small issue was the lack of a normal shower (there was a hand-held variety).

Genuine Hotels.com guest review

Nice, modern Hotel, friendly service, convenient location. Very well presented rooms. Shame it doesn't have a pool

Genuine Expedia guest review

We could not have stayed in a better situation. The city was easily accessible and close to the railway station and on major bus routes including airport. The staff could not have been more helpful. One suggestion would to include coffee/tea facilities.

Genuine Hotels.com guest review

We stayed here for one day and night before taking the train to soller the next day for the remainder of the holiday. It had the feel of an old hotel, slightly updated to feel more modern. Quite eclectic decor in the lobby bar and restaurant. Rooms modern, clean and functional with nice toiletries. We arrived from our flight really early at 10am and […] thought we would see if we could leave our luggage until check in st 3, but they helpfully informed us that we could check in straightaway as the room was ready which was really sweet. When we arrived back in Palma at the end of our holiday we planned to spend the day sightseeing before catching a late 11pm flight, we couldn't find a left luggage place open beyond 7.30pm so we cheekily went back to the hotel hoping they may remember us from a few days ago and luckily they did and allowed us to store our bags here for the whole day which we really appreciated. Location is very handy, right by train station to soller, and palmas main train station, and by the airport bus drop off point. Only a 10 minute walk to the more picturesque area of the city and the old town. Would definitely stay here again for convenience but for atmosphere and sea views would book somewhere in portixol, a 5 min taxi trip away. Read more

Genuine Hotels.com guest review

We got a smoking room and were tld that its beause e are late arrivals (We have booked non smoking!). we complained and they finally gave us another room - the last one apparently which had a leak but that was absolutely OK and we were exausted so didnt care as long as its non smoking! the shower was broken and not sure hwo clean was verything so we […] stayed overnight, didnt have breakfast in the hotel and left.location is very good so thats def a big plus! maybe we were unlucky.. Read more

Genuine Hotels.com guest review