Grand Palladium Lady Hamilton Resort & Spa All Inclusive - Lucea

It was amazing and a very beautiful resort

Genuine Hotels.com guest review

Absolutely loved it. Told everyone at work that is was heaven.

Genuine Expedia guest review

Was fun and enjoyed our stay. We have 2 girls 7 and 8 years old. They loved the pool, had a blast snorkeling. They had lots of restaurant but the quality could be better. But I think Jamaica does not get the food selection. Kids club was disorganized but thats' ok I played with my girls and had a blast. Nice resort, nice staff

Genuine Expedia guest review

Had a wonderful time at the Lady Hamiliton Resort!

Genuine Expedia guest review

Hotel staff were very friendly and always willing to offer their help in any instance. Rooms was beautiful, but had some minor fixes that should have been reviewed prior to any guests checking in (lock on patio door broken, sink leaking in bathroom), but all were immediatly fixed upon call. Great to get away and relax plus lots of fun activities in […] pool area. Read more

Genuine Expedia guest review

We went on our honeymoon here - It was a bit disappointing that they really do nothing special for honeymooners as Expedia advertises. We were supposed to get a room upgrade, and did not. The front desk person even wanted to charge an extra $60/night for a seaview, which is NOT what we were told. Long story short, we got a seaview room after a bit of […] a fight in a room that was not upgraded. We had a lot of choices when looking for a honeymoon spot, and the incentives were not fufilled. INSIST on a seaview and do not pay extra for it. We would have been highly disappointed if we had to look at another building's balconys when we went out onto our own. However, the place is beautiful ...and HUGE. The food and rooms were OK (have had better at all-inclusives). The best part was the snorkeling and the watersports at Sunset Cove and Coral Beach. This was fantastic!! You can swim right to the reef from Sunset Cove. If you have it, bring your own mask, snorkel, and fins. They do rent for free, but sometimes they were out of stock sometimes, and they do not have fins for use. We went to 3 or 4 shows, and they were disappointing and always started late. The grounds are beautiful. We didn't use any of the paid services at the spa, but do recommend going by there to relax in the hot tub and massage jet tubs - was great! BRING YOUR OWN INSULATED CUP FOR DRINKS! They will fill it up for you, and your drink will last much longer than the small 4oz plastic cups that aren't enviro-friendly. Read more

Genuine Expedia guest review

We had a great vacation. We were with two kids 12,8. The location, the stay was just superb. The only thing we thought were missing was the kids friendliness. There were no no-smoking space anywhere. Food was good. Would go there again as couple.

Genuine Expedia guest review

Booked two double beds, but only one bed and one pull out were available. Pull out hard like a floor. A/C did not work very well. out of the 7 or 13 restaurants that were listed only couple were available for dinner. Steak was not eatable. buffet was good all the time. Wander-full pool, ocean and people.

Genuine Expedia guest review

The Property and location are great. But that's about all the positive things I can say about this hotel. The hotel staff, including the Reception agents, have a bad attitude towards guests and don't seem to want to do their jobs. Calls to reception are either never answered, or if they are answered, your requests are totally ignored. The food quality […] is average to below average. Overall, a bad experience. Stay away!!! Read more

Genuine Expedia guest review

The resort was wonderful and the employees were so friendly. The temperature of the room was a little warmer than what we would have liked, it's possible that our thermostat was broken. We were hardly in the room during our trip, so it wasn't much of an issue. We were very impressed with the food which was complementary to many nationalities. We would […] consider this resort if traveling back to Jamaica. Bring tons of $1 bills for tips! Read more

Genuine Expedia guest review

Wonderful vacation. Clean, great adult-only pool, and very good food.

Genuine Expedia guest review

I was surprised that being a resort where you stay more then just a night there was little storage such as a dresser to unpack into.

Genuine Expedia guest review

This was my 1st time back to Jamaica in 13 years and I am so happy we chose this resort. The resort is beautiful and the staff is friendly and accommodating. I had an issue with the first room we were in and they changed my room as soon as they were able to. Although it's a lot a walking involved it offsets all the delicious drinks and yummy food. The […] resort seems more for couples and families but my girls and I still had a good time. The live shows are awesome so be sure to check one out. . Read more

Genuine Expedia guest review

This was a very nice hotel, with above average rooms. The pools were great and the daily games/enterainment by the pool was fun. However, the culture of the resort is not one for families. Many of the activities by the pool and the nightly entertainment were raunchy and not suitable for anyone with children. The food in the restaurants and buffets were […] also below average compared to other all-inclusive resorts we've stayed in. Read more

Genuine Expedia guest review

The staff was very freindly and helpful. Lots to do at the infinity pool. The buffet wasn't that great, but Bubba's and the Pastafarian and El Mariachi restaurant's were all great.

Genuine Expedia guest review

The food was very good. The staff was very friendly and helpful. Robe and slippers were a very nice touch. The staff on the beach teaching the dances were great.

Genuine Expedia guest review

We were surprised this resort had a four star rating and because of that rating, we expected more. Relative to the environment/economic state of Jamaica though, this hotel is extremely nice. We went for a quiet, romantic getaway but this hotel is not really best for that. We felt this place would be a good place to go with a bunch of friends (think […] loud reggae music all day long, non-stop drinks flowing, and drinking games). The power went out quite a few times (resort-wide) but was turned on again very quickly. Had to wear flip-flops in the shower since there was a permanent puddle of water in the shower (there was a dip in the floor and the water didn't completely drain). Towels (room and beach) were touch and go. Always got shower towels in our room but had to ask for washcloths and also had to wait for beach towels - both times, were told they were in the laundry still and they had no idea when we could expect some. Come with all the necessities - we packed very little sunscreen, thinking we'd buy some in the convenience store on-site. It's the only one there and it's difficult to get away from the resort so I was forced to pay $17 (USD) for a bottle of sunscreen (Snickers bars were $2, a bag of Reese's mini peanut butter cups was $9+ and I saw a woman buy a bag of Doritos for $8!). Read more

Genuine Expedia guest review

The room was beautiful and clean, but the service was very disappointing. The front desk staff were not organized and did not know what was going on. I orginally booked a junior suite with 2 double beds. At check in, the front desk said none were available, so I had to accept a room with a king bed with sofa sleeper. When we were taken to our room, […] it had 2 double beds. I guess the front desk was confused??. The entire rest of my stay was the same. We booked an excursion to Magic Mountain, and were told to be up in the lobby by 8:10 am to be picked up. We were there at 8:00 to be on the safe side, and were told we missed the bus ride. They picked up at 7:30 am. I was angry since we pre-paid for this excursion, so they had the bus driver turn around and come back for us. No one at this hotel knows what is going on, it's very frustrating. Read more

Genuine Expedia guest review

There were many beautiful beaches to choose from, great food, and an excellent staff. The resort was large enough that it never felt overly crowded. The water activities provided were great!

Genuine Expedia guest review

This hotel was lovely. The views from the 3 different beaches were great, eveyone was so pleasant and friendly. There were kids but not so many that it was annoying. While all inclusive does often mean the food isn't as good as a la carte, but the fact that no money was exchanged and their were bars and restaurants everywhere actually aided in the lax […] feeling. You literally forgot what time it was. It was so restful. Read more

Genuine Expedia guest review

My husband and I booked a last minute deal for the fourth of July. We upgraded to a Suite, not a jr. suite (the reviews weren't so complimentary from lesser accommodations). The room was very comfortable and extremely clean for Caribbean standards. The food was good. Staff was extremely good mannered and attentive. My husband and I are tippers, so […] I do believe that makes a difference. I recommend to anyone travelling to this resort that you bring or buy a large plastic lidded cup because the bartenders will fill those and you don't have to keep running back and fourth from beach/pool for refills. In addition, it is the proper thing to tip your servers, regardless of staying at in all-inclusive. $1/drink min is standard. My husband and I will definitely be back soon! Read more

Genuine Expedia guest review

Service was not great..."No worries, man" makes me worry....

Genuine Expedia guest review

Had a 2 week stay after review hotel rating and boy was i dissapointed. I didn't go n expecting alot because I am an easy person to please, all I need is the basics but boy was I suprised. The food was horrible although you will find something edible most is unrecoganizable, look forward to food poisening at least once. I brought my children(9, 12) […] and my mother along on the trip. Half of the staff acted as if they didn't give a darn and the other half were nice. The teen club is non existant and I was told you could only leave the children there for 1 hour which detered the shopping trip we had planned. The rooms always seemed damp/moldy and you could never get comfortable. We went to the beach to paddleboat which was unorganized at best and what line we could make of was bumped around by the people on the dock who accepted money to boost in front of everyone. The gaming room/casino was a joke it had about 20 slots of which 10 were broke. The rooms must have been made out of cardboard because you can hear everything next door (toilet flushing and jucuzie running, and closet doors closing) and in the hallways and dont think of sleeping in becuase the housekeeping staff yell to each other and slam doors. I have been to Jamacia about 5 times, different resorts but I wont waste my time going to this one ever again. Also ther is a smokeing facility so there will be smokers around you and your kids because they smoke at the pool, hallways, outside dining areas and at the events. Read more

Genuine Expedia guest review

AC does not exist and the humidity is terrible. Staff need a lesson in hospitality

Genuine Expedia guest review

This is the third resort my husband and I have been to in Jamaica. We were in a total group of 7 that ranged in ages 25-32. The resort was perfect for the party atmosphere we were looking for, and many of the other guests (all very friendly!) were up for a party too. Bring a large insulated cup (like a Bubba keg) and they'll fill it with whatever tou […] want. However, if you are travelling as a family, it appeared they also had many family friendly/kid activities as well. The staff was polite, but you had to know what you needed as they weren't very suggestive, so plan ahead. The food was great (although avoid the Mexican restaurant, it's okay but there's so many A+ dinners it's not worth your time) and the servers as a blast. It's definitely a great place for groups and people who know how to "all-inclusive." Read more

Genuine Expedia guest review

I stayed at Lady Hamilton from 5/27/12-6/2/12. I have stayed at 2 other all inclusive resorts in the same price range. This hotel was disappointing in comparison. Nothing was terrible, but I would not go back to LH again. Cons -Bathroom was dirty. Shower had mold on the floor, tub had rust stains and dirt in it. Floor was dirty. -Room walls are VERY […] thin. One of our neighbors watched TV at 6am every day and it was loud enough through the walls to wake us up. -Air conditioning tried to keep up but wasn't the best. It also seems to be somewhat connected between rooms. Someone in our building was smoking weed and at times our room would reek even though we weren't smoking anything. -Food was NOT GOOD. This is compared to other all inclusive resorts, not food back home. Buffet was average at best. A la carte restaurants were disappointing and extremely slow. -Drinks are made with cheap alcohol (Appleton rum & Ivanoff vodka). Only saw brand name alcohol one time on the whole trip. They use small plastic cups, so bring your own Bubba Keg if you don't want to refill constantly. Only beer option is RedStripe. -Service is hit or miss. Some staff at the front desk, bars, and restaurants were rude and seemed annoyed when we asked for anything. Pros -Grounds are very well maintained and maintenance staff is polite/friendly -Pool is mostly clean and lots of lounge chairs available -Activities center. Always something going on and staff was interactive -Jerk hut in Sunset cove Read more

Genuine Expedia guest review

The rooms were warm the occasional water lose in the room was annoying but the service provided by the over all staff was awesome.

Genuine Expedia guest review

Very nice hotel. Service was good. Room was very clean. Bed was decorated with towels, very nice touch. A lot of walking but I personally didn't mind. There was a lot of variety to choose from regarding the polls and beaches. The beach was so relaxing!!! We had a GREAT time.

Genuine Expedia guest review

This was a beautiful property. The rooms reminded more of a villa instead of hotel rooms crammed to gether. The food was good at all restaurants. At the main beach, we swam out to the breaker rocks and saw tons of pretty fish, squid and lobster. Very fun. The staff were friendly, and some even remembered our names in passing. It rained each day for […] a short amount of time but it was simply beautiul how the water came cascading down from the villas as a waterfall and was carried out to sea by their rock canal systems. The crickets and frog sounds were very loud at night but was amazing to fall asleep to. I am not one to return to the same place as I like to experience different resorts but I will definitely be returning back to this romantic place. Read more

Genuine Expedia guest review

First time at this resort and I will be coming back in the winter.

Genuine Expedia guest review

beautiful resort with sandy beach cove to swim and snorkle; fabulous pools; not the best food but several choices; great job of arranging sightseeing trips; staff courteous and friendly; room clean and quiet; although large it was easy to walk around property

Genuine Expedia guest review

This was our 3rd trip to Jamaica and our 2nd stay at this particular resort, and I have to say that I have no complaints either time! Every staff member from the folks at check-in, to the servers, to the landscapers were MORE than polite and accomodating. Food was plentiful and of a great variety so it would please those with simpler tastes or those […] willing to be more adventurous with their pallett. Drinks were kept flowing! We loved the infinity bar at night and the BBQ on the beach-GREAT music! The pools and beaches were clean and welcoming! Read more

Genuine Expedia guest review

There is so much to do, no need to leave premises. Beautiful beaches and each different, awesome pool, great food. Honeymoon suite is worth the few extra dollars, especially with the private terrace. Staff is not quick, but certainly pleasant.

Genuine Expedia guest review

Wonderful. Staff was great and service excellent. Multiple smaller beaches kept as close to natural as possible.

Genuine Expedia guest review

Overall,we thoroughly enjoyed our stay at the Grand Palladium Lady. Hamilton Resort. Staff was extremely friendly throughout the resort. Rooms were very nice and food was good. Clean resort overall. A few recommendations: 1. Service in all restaurants was very slow. Took too long to get food and drinks from bar. 2. Would like restaurants to take reservations...we […] waited 1 1/2 hrs at the Mexican restaurant...when we got seated, we noticed 13 tables were empty! 3. Mini golf course needs updating/facelift. 4. Would like to see the rooms have places to hang bath towels...no where to hang 4 towels to dry. 5. Spa and gym only open to 18 yrs and above....our son who is 1 mth shy of 18 couldn't use gym or jacuzzi. For the price we pay,(ie, adult rate for 12 and above) we should be able to use the jacuzzi with 17 yr old and 12 yr old. We would definitely recommend the resort to friends. Read more

Genuine Expedia guest review

Very slow service at all restaurants. Can't make reservations for any of the a la carte restaurants. Therefore, long waits for dinner. Bartenders were great but all other service was very poor. Not many options for nightlife. They have a disco but would have preferred the sports bar to not let kids there at night. It was like being in a game room. The […] large pool was a plus bc people weren't on top of each other. Never had a problem finding a good seat by pool or beach. Didn't have to wake up early to save a seat like other resorts. Read more

Genuine Expedia guest review

the staff and amenities were great, the views were breathtaking, the food was average at best, the drinks were supple, and the weather was perfect. overall the grand palladium is a great option for anyone looking to get great value for their dollar. It is good all inclusive at a great price.

Genuine Expedia guest review

The Hotel room had a serious humidity problem. The beds were rock hard and felt damp all the time. Also the Room had the worst sheets that were itchy. My daughter, wife, and I all got food poisoning from the Sushi restuarant. The Food was below average. The Jerk Chicken however was delicious. The beaches were nice and well kept. I wish the staff would […] have done more to provide us with comfortable sheets and fix the humidity issue. Read more

Genuine Expedia guest review

This hotel was nice, and clean but to get around required too much walking. They did provide a shuttle, but to get it most of the time you had to go to the lobby, which was quite a walk from all the amenities. For the size of the resort, they were horribly understaffed, The pool bar was hard to get to (required climbing over a wall or walking clear […] around the pool, which was large), and all the bars in the resort continuously ran out of ingredients to make cocktails. We have been on many all inclusive vacations, and have always been well taken care of, but not here. We also received a sales pitch when we first arrived at the hotel, asking us to take a tour, and see their club accomodations (time shares no doubt), which was a total turn-off right off the bat. The food was nothing special. I would not return to this resort. Read more

Genuine Expedia guest review

we had a booking for the lady hamilton , upon arrival the reception staff tried to accommodate us on the other side of the hotel absolutly NOT were we had booked. It took 4 hours to get a clean room - 1 more hour to get the key/cards since the machine was broken . I had injured my leg and the staff would not give me an extra beach towel to raise it. […] A very limited amount of umbrellas on the beach garranteed a nice burn. This hotel needs serious managment. Read more

Genuine Expedia guest review

the staff was looking for a tip rether then service to us.

Genuine Expedia guest review

please work on that initial musty smell upon arrival in room. the air could be cooler during daytime and turned on an hour before arrival of guests. the pillows are a bit mildewey as well ( i realise the difficulty with the weather and humidity)

Genuine Expedia guest review

Resort located on gorgeous location, beach clean, water clean, food decent, Service a little toooo relaxed from what we were used to.

Genuine Expedia guest review

This hotel is a great value. We enjoyed the facilities, activities and meals.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I guess 5 star rating means different things in different countries. In a nutshell the level of Customer Service at the Grand Palladium was just horrible. My husband and I took our 2 little girls (1 and 3 yrs old) to what was meant to be a relaxing 5 day trip. We gave the hotel plenty of warning that we were coming with 2 kids and even requested cribs. Upon […] our arrival we found out they had put us on a room far away from the main building and restaurants and next to an adult pool and adult only beach. The resort is so big that walking with 2 little kids was out of the question. We requested a room change and that process took literally 5 hrs in which we were stuck between the lobby and Mgrs office. We ended up switching out rooms twice and my husband had to carry the cribs and most of the luggage himself because we wouldn't get any help. Don't get me wrong ,there were plenty of employees, just nobody that felt like helping or working. We even offer extra tips but were told that that was actually "more work for them". The All Inclusive food tasted all the same whether it was pasta or meat, and the so called "dream beach" was nothing more than a small strip of rocks. I would never go back to this hotel and would definitely not recommend Jamaica based on this experience. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

where to I start....i have traveled a few times and stayed at many all inclusive hotels, and this is one of my favorites. From the check in experience which was a breathe, to check out which was just as easy, this was a perfect 4 day vacation with the hubby. Food was delicious, drinks were off the hook, service was good, just a coulple of grumpy people […] along the way but with my buzz who cares. Infinity pool is insane!!! OMG i did not want to leave the pool. Enteretainment very good. sunset beach was my favorite, Jerk chicken very good. In conclusion, I will recomend this hotel to anyone who would like to getaway from reality for a few days. You can go with girlfriend/boyfriend, friends, family, kids whoever....there is something for everyone, whether you want to relax or party.... i truly had a wonderful time.BTW best rooms to stay are in villa 34-36 convient location with nice views, plus a couple of hamacks for your use. Hope you enjoy it as much as we did Read more

Genuine Expedia guest review

We stayed at this resort for my sister's wedding, and it was an absolutely wonderful time! Everyone was very kind and helpful; always said 'hi' as you passed them on the walkway, asked how you were doing, or if you needed anything, etc. The atmosphere was so pleasant and relaxing that we couldn't help but love it. We did a few excursions (which were […] great!), but I bet we could have thoroughly enjoyed ourselves just staying at the resort the whole time. The pools were wonderful, there were plenty of beaches to chose from, the food was great (and never ending, it seemed!), they had movies and shows at night in their big open theater...So many options... The rooms were great too; comfy beds, nice views from the balconies, spacious bathrooms... All of the family that went continues to rave about it (I don't know how I'm going to compete with it when I get married some day!!). We all hope we can make it back someday, and I know we would all love to stay here again! Read more

Genuine Expedia guest review

The Palladium Hotel is a beautiful place, but in the midle of no where. That is the main positive. The food was plentiful, the service was mostly good, but the taste and flavor of the food in all the restaurants was fair at best. We kept searching for something delicious and unfortunately we never found it, not even in the desserts or breads. As for […] the drinks included, the selection of liquors was very limited to the cheapest of brands and they HAD to be watered down. Drank all ay and never even a buzz.. But I have never done an all inclusive before and I guess that is what you get. We do not feel at this time that we would ever travel this way again. Read more

Genuine Expedia guest review