This hotel only has internet in the lobby, and they change the password frequently. For in-room internet it costs 100BHT per hour. Very invoncenient. The hotel in Bangkok has in room internet with no password required.Genuine Hotels.com guest review
"The hotel was across the street from the beach."
Great staff and good food from the kitchen. Poolside bar was a surprising plus. Really enjoyed stay and would recommend to any of my friends headed to Karon beach.Genuine Expedia guest review
"Tourist Neighborhood , Run down"
Hotel layout is rundown & feels seedy. Location is in the middle to aggressive tourist shops & across the street from a so-so beach. I booked the rest of my hotel in a more relaxing area.Genuine Hotels.com guest review
"Position is good, facility and staff just so so"
Hotel is big, near the beach (across the road). Room is OK, no good no bad, just so so. Some of the rooms on the 1st floor can go into the swimming pool directly, that's funny. The pizza taste good. They have shuttle bus to Patong twice a day at 12:30 and 19:00, single way. That's convenient. Otherwise, you have to pay 300B at least by TukTuk. On the […] other hands, Some of the staff at the receiption are not very polite, not like other Thai people I've seen in Samui and Chiang Mai. Read moreGenuine Expedia guest review
"New Years celebration a bust"
The hotel was overpriced and underwhelming. We stayed during the new years eve including attendance to the mandatory new years gala. It was NOT worth the money. The gala was the worst party we've ever been to. The show was just bad. The food was even worse. We were disappointed that we chose this hotel for our stay during New Years 2013. The staff was […] ok, they were not that helpful but it may have been because they were overwhelmed for the holidays. Overall, we wouldn't recommend this hotel, especially for the new years. Read moreGenuine Expedia guest review
Awesome position, right across the road from the beach Breakfast was reasonable Cabana Pool room excellent, other rooms are a bit isolated from pool Bit tired Towels old and very small - useless for beachGenuine Expedia guest review
"just what we wanted in a holiday resort."
terrific staff particularily TOM he was wonderful. Our bed configuration was not what we requested and he immediately dealt with our needs in a pleasant and helpful manner. All staff so polite.Genuine Expedia guest review
"Not worth it!"
On hotel.com, this hotel is classed as a "4-star" hotel. In reality, it is definitely not of a 4-star standard - the hotel itself is quite old, evidently the facilities (pool, rooms etc) look very dated. I booked the superior room with pool view and got a room on the fourth floor with the balcony facing the dirty and rusted roof facade of the adjacent […] building - so much for luxurious pool view!! On top of that, the bathroom stunk of rotted sewage! Overall, it was not worth the money. Read moreGenuine Hotels.com guest review
"Main road, opposite the beach."
Hotel room was great alot of space, we travelled with older children and had 2 seperate sitting room. We had a 3rd floor room right at the front of the hotel overlooking the beach and main road, with the balcony getting well used. Tha staff are lovely and helpful. The beds are very firm but you can purchase a mattress topper(required). Buffet Breakfast […] was very good. Read moreGenuine Expedia guest review
Live-band disturbed my sleep and the room wifi was horrible. Couldn't connect properly and only 1 user allowed. Luckily i rented a mobile Mifi with Thaismiles.Genuine Hotels.com guest review
"Great location for a hotel."
On arrival it didn't start very good. After traveling all day and arriving late, we got told we had to pay £65 each to attend the compulsory New Year's Eve gala the next evening. We already had plans and didn't want to attend but was told we had to pay. After discussing this with the reception staff followed by the duty manager, it was to be confirmed […] the next day. Eventually we didn't have to pay but it was a painful and unnecessary exercise. We did meet other guests who where in a similar situation and did pay without attending. Be patient and be careful with this. With finally getting to our room and very tired, we were so disappointed at the very dirty bed sheets. They were so gross it was freighting that firstly they were not checked but also that someone could leave a bed in that gross state. I called reception who sent a cleaner in 2 mins but I requested the manager to come also see the state of the room. General cleanliness was very poor and dust and crime everywhere. We got to sleep eventually and mentioned again to the day manger in the morning and that day the room was cleaned right up. After the initial shock of the first night all was fine and the room comfort was good and the bed very comfortable. The room staff where good and rooms cleaned well each day. Good bathroom and shower plus balcony was great. Shame no free wifi in the room considering most modern hotels do it as standard. Read moreGenuine Expedia guest review
the air conditioner didn't work as expected. The shower swap hot and cold water without touching it.Genuine Expedia guest review
"Very dated and unclean. Pool tiles has no grout :("
Disappointing compared to photo's on here. Very dated, unclean and overall uncomfortable. The pool has no grout in tiles so be prepared for sliced toes and knees. Which occurred daily to all travelers!!! Shower was hot, cold, hot, cold. Not a biggy as room most of time was a sauna and the cold water was a relief. We chose not to eat at the restaurant […] as many occasions, walking past the kitchen, the smell would knock you off your feet. Linen was not changed often. Bed would be gritty when getting in; or moldy sheets if they were replaced. Read moreGenuine Expedia guest review
We booked 3 rooms for executives; however I was informed that the hotel is not impressive and location is not good alos.Genuine Expedia guest review
Beautiful people, loved our stay! thank you great pool, upgrade to pool room would be suggested Breakfast was great House keeping was great Great location In regards to negative feedback, Bathroom was not fantastic.Genuine Expedia guest review
"Great Location . Good Clean Rooms But dated"
This is a good 4 * resort at a great Beach "KARON" which is very exclusive and clean beach, its got great sand and is a pleasure to bathe. The hotel though is clean but needs renovation and innovation which is a very business of phuket resorts.. it is located near the beach and a good selection of street food stalls. A must area if you dont want the […] buzz and buzzing of PATONG beach Read moreGenuine Hotels.com guest review
"I want to learn Russian"
Stayed for 9 nights had a terrific time stay, thoroughly enjoyed the banter with the staff,although the language barrier was a problem at times,too few speak reasonable english. Location of hotel is fantastic and the overall stay was great. One little draw back was the amount of our former friends from the former Soviet Union that were staying there.I […] would say that 80/90% were russian. Big plus I love russian girls. Might have to go back after the monsoon. Read moreGenuine Expedia guest review
This was my second visit to Phuket so we wanted to stay in a different hotel to the last visit. was very happy with the staff, they were very helpfulGenuine Hotels.com guest review
"As it should is, a 3.5 star hotel."
Stayed there during the Songkran weekend. For location, no doubt great location, just a couple of steps to Karon beach. The rooms were relatively clean, bed comes with mosquito net but house keeping was barely acceptable, with towels not replaced and shower gels not replaced (wonder if it's the lack of manpower during their holiday period). Daily breakfast […] was okay, decent but the seafood dinner buffet at 599bht (499bht with discount) was forgettable and less pleasing on the taste buds (really, seafood items were mostly charred). Service wise, they were friendly but a little disorganized / unsure what to do. It's okay for a quiet relaxing stay, with less interruption or buzz at a lower rate. Read moreGenuine Hotels.com guest review
"Central to everything"
great location central to everything right next to markets and great poolGenuine Expedia guest review
"Unfortunate New Year Expereince"
The hotel is great and so is the staff overall...until something goes wrong. Unfortunately, we run into trouble when booking the tables for the overpriced (100USD/head) MANDATORY Dec 31st diner. Staff (including manager) were never able to sort out a table for 6 even after repeated request and confirmation. Lack of consideration, understanding (english […] issue?) and initiative ending up in an overall feeling that they did not take us in account in their plan. They finally hastily prepared tables with leftover rusty chairs only after complains start to go crescendo...not a way to start new year. Of course, no discount nor refund, leaving just a feeling of being ripped off...Really frustrating. Read moreGenuine Expedia guest review
"Rusty start - good finish"
We had a nice stay at the hotel. We had a deluxe pool room. We did however have to change rooms as the first one on the pool 113 had a really bad smell, we think it was the drains. Mind you it hadn't stopped raining. When we spoke to someone they came straight in and sprayed the walls we asked them to stop as that spray was on everything already and […] the smell was so overpowering. They did go out of their way to accomodate us. The second room was much nicer and still on the pool. The tour booking desk could not speak english properly and was not any help to book things so we booked them down the road cheaper as well. The meals were nice and place was clean. Read moreGenuine Expedia guest review
Reviews do not do this hotel justice. Staff pleasant but there is a communication issue as most do not speak english. Will certainly stay there again as the location is pefect. Could do with a bit of updating.Genuine Expedia guest review
"Not the best value for money"
Bad food, service not so friendly, bedrooms are ok and clean and location is the best the hotel has to offer. But in my opinion they need a huge renovation process and at the actual state it should be much cheaper like a barely 3 star hotel.Genuine Hotels.com guest review
"Not worth it"
Good location, that is all the pros. Everything else are cons: Needs a huge renovation, food is terrible, breakfast buffet also bad, Staff members lack the enthusiasm to give a good service. Rooms are ok and the beds are comfortable, but they attack the mosquito problem with large amounts of spray, which makes it unbearable to be in the room, Allergic […] people stay away!!! Read moreGenuine Hotels.com guest review
1、被褥潮湿 2、酒店去巴东海滩的接送服务不完善，只送不接。 3、泳池很小 4、早餐蜜蜂太多 5、酒店泳池不够干净 6、地理位置不错Genuine Hotels.com guest review
"Perfect place for a relaxing stay at Karon Beach"
The Hotel is relatively new and is therefore very clean. The staff was very helpful and nice. The area and the pool was perfect as well and the only downside to the hotel was that they didn't provide free internet in the rooms. However if you are lucky you can manage to connect to the neighbor hotels Wifi( In the East side rooms) during the evenings […] when pool Wifi isn't under pressure! Read moreGenuine Hotels.com guest review
หาดไม่ค่อยขาวแต่สงบ หาอาหารราคาถูกต้องเดินไปวงเวียนด้านขวาของโรงแรมGenuine Expedia guest review
"Très bon séjour"
Très bien situé sur karon A 50 m de la plage, très bon séjour dans l'ensemble . Très apprécié des russes ...Genuine Hotels.com guest review
Personalen såg sura ut hela tiden och kunde ingen engelska (den enda som var trevlig,glad och försökte sitt bästa var tjejen i poolbaren. Rummet.. Det var fint och vi hade poolaccess, alltså poolen precis utanför rummet. Dock så började det rinna vatten ur vår AC (ca 2 liter) Städaren glömde stänga balkongen när hon hade städat och deras restaurang […] glömde min flickväns mat och som sagt fattade de inget när jag frågade vart maten var. När notan kom så inkluderade de 15% seviceavgift. Det var bra läge på hotellet och det var fint, men inget att hänga i granen. Read moreGenuine Hotels.com guest review
"Отличное месторасположение отеля"
Уютный отель с хорошей инфраструктурой. Очень понравились номера на первом этаже с выходом к бассейну из номера.Genuine Hotels.com guest review
"graziosa reort a due passi dal mare e favoloso!"
è stata una bella esperienza alla mia ragazza e me è piaciuta tantissimissimo...Consiglio a tutti di provarla!ciao da Vitorio e Agnese.Genuine Expedia guest review
酒店整體尚算整齊及清潔，設施如泳池及餐廳等一應俱備，員工服務態度殷勤，客房夠大，可惜WiFi要收費，但可到大堂Lobby免費接收。 而酒店位置絕佳，步行到對面沙灘，只需一、兩分鐘就可，極之方便。Genuine Hotels.com guest review
"Très bel hôtel"
Bel hôtel avec une magnifique piscine. C'est un des hôtels les mieux placés de la plage Karon. La plus belle chambre N 113, avec accès à la piscine, c'est la chambre la mieux décorée, la mieux placée avec une superbe vue sur un des îlot de la piscine et elle est une des plus grandes. Cet hôtel mériterait même 5 étoiles après un petit coup de rafraichissement. […] Grande salle de bain, avec douche et baignoire, très pratique. Personnel souriant et sympathique, sauf à la réception, pas toujours très sérieux, ils vous sourient, vous promettent de faire ce que vous leur demandez et après il y a plus personne. Nous avons demandé à la réception d'apporter la 2ème transat à notre terrasse privative, ils nous ont dit oui, mais ne l'ont jamais fait. Pour mon anniversaire, la fille à la réception a promis de commander un gâteau, mais ne l'a pas fait, heureusement en parallèle nous l'avons demandé au personnel de la cuisine et ils nous ont fait un super dîner. Read moreGenuine Expedia guest review
Ser lite mer slitet ut än på bilderna men fin pool där man kan simma runt. Barnpool samt grundare pool där mindre barn kan krypa. Trevlig personal och bra frukost och mat. Ligger bra till mitt på karon stranden, närhet till affärer och restauranger. Mkt trevligt!Genuine Hotels.com guest review
プールが綺麗でした。お風呂は夜間になるとお湯が出にくいです。Genuine Expedia guest review
Nära havet,stort poolområde med egna terasser. Stort, blir gärna opersonligt. Servicen var OK, men stelt. Mysighets faktorn saknas, men närheten till havet vägde tyngst vid mitt val. Rummet var rymligt med stort badrum o förvaringGenuine Hotels.com guest review
"hotel vicino al mare ma lontano dal centro"
l'hotel è carino ma non molto pulito. è molto vicino alla spiaggia però per i lettini bisogna pagare 100 bath sia che tu ci stia una giornata sia un'ora. la spiaggia non è il massimo, è un po sporca e non tanto affollata. vicino ci sono due chioschetti dove puoi trovare qualcosina di snack e bevande. vicinissimo all'hotel c'è un mercatino un po caro […] rispetto alla città e sono un po duri quando devi contrattare. il ristorante è abbastanza e la colazione va bene anche se non è tanto abbondante. il personale del ristorante è gentile. rimane fuori dalla città di patong, ci vogliono 20/30 minuti per arrivarci e costa dai 300/400 bath dipende dal numero di persone. E' accessibile per le persone su sedia a rotelle ma solo se accompagnate perchè le rampe sono molto ripide. Il bagno per disabili praticamente non esiste, non ci sono maniglie e la vasca è molto difficoltosa da raggiungere. Anche per raggiungere le piscine ci sono scalini. Read moreGenuine Expedia guest review
Stille og roligt hotel. Rart og hjælpsom personale. Vi nød opholdet, hotellet trænger til renovering hist og her, men ganske udemærket var det. De skønne strande på phuket, gør det hele til en fantastisk ferie.Genuine Hotels.com guest review
Hotel in buona posizione fronte mare, con personale gentile e molto disponibile, peccato che l'hotel è un'po' vecchiotto con camere molto umide nel nostro caso infiltrazioni di acqua dall'impianto di aria condizionata aggiustato piu' volte ma senza risultato, la colazione è continentale quindi salata, poca scelta di dolci per chi come me ama la colazione […] con biscotti e cornetti. Hanno un collegamento wifi nella hall dell'hotel gratuito e una navetta che porta i clienti a Patong due volte al giorno, servizio che non tutti gli hotel mettono a disposizione ,quindi sicuramente questo è un punto a favore di questo Hotel.Dando un giudizio generale direi che il rapporto qualita/prezzo è sufficente. Read moreGenuine Expedia guest review
Nöjd med hotellupplevelsen. Kanske saknades det där lilla extra men allt fungerade och levde upp till förväntningarna med råge. Bra hotellrestaurang samt roomservice. En del av personalen kunde nästan ingen engelska alls ett minus, men de var trevliga och försökte alltid hjälpa till. Väldigt hård säng! Ganska dyr taxiservice genom hotellet. Poolen och […] hotellområdet mycket trevligt, 50m till stranden. Read moreGenuine Hotels.com guest review
夜中に着く便で行ったのですが、 チェックインの際に予約がないと言われました。 いろいろ調べてくれて、その時にはわからなかったようですが、予約した会社などを伝えるとすぐ部屋を手配してくれました。 その後もいろいろ調べてくれたようで、数時間後に予約の確認が出来たから部屋を移動しますか？と連絡をくれました。 予約の有無などその後が気になっていたので、最後まで対応してくれて良かったです。 ビーチも目の前、朝食は美味しい、部屋も広くて綺麗、近くにはマーケット、レストランもマッサージも数店あり、のんびりするには最高の立地です。Genuine Expedia guest review
首先我們坐車抵達飯店，搬行李人員沒有立即出手幫忙卸下行李，而是我們與司機卸下。而到房間後，給小費時，可能給少了，搬行李人員還碎碎唸，嘴裡不是講英文，這讓我們的感覺很差。此外他也沒介紹房間設備與保險櫃使用方式。第一天就發現我們房間冰箱內有一瓶需自費的水已被打開，且保險櫃無法作用。最糟糕的是游泳池的水很濁，害我們不敢下去游。飯店走道與外觀也有些老舊，希望他們能改善，總之我們不會再入住那間飯店。Genuine Hotels.com guest review
スタッフのサービスがあまり良くないので、少しがっかりしました。 立地は大変良いです。 スリッパ、歯ブラシはほしかった。Genuine Expedia guest review
我和太太都對這間酒店都覺得滿意，酒店職員態度友善，酒店環境都幾寧靜，和太太在泳池旁邊享受日光浴，覺得非常寫意；在酒店附近有不同種類的食店，可供選擇，而且价錢適中；還有，環繞酒店附近有不同店鋪可供遊客逛逛，總括來說，我們對這間酒店都甚為滿意，亦是我們將來到布吉時選擇酒店的其中一個選擇。Genuine Hotels.com guest review
因週年紀念日,短短4個月再次到布吉, 出發前電郵酒店告知入住日期, 但等2星期,未有回覆, 因此無任何期望。當check-in時,酒店已upgrade海景套房, 實在極警喜酒店安排,房間有60平方米,面對沙灘, 可休悠遠望日落,一個字........好!Genuine Hotels.com guest review
一行9人 3家人 6大人3個小朋友去 全部住地下連泳池 只是全酒店房都有檀木香味(尤其清潔完房間後,如果不想有這陣味就記得提清潔員) ，其餘都好好,而這酒店晚上有海鮮自助餐，只是泰銖599 而酒店給我們6張100泰銖卷，只有食海鮮自助餐用。記得食呀，很不錯，有很多其他外地人不是住這酒店有食，總括而言，不錯。Genuine Hotels.com guest review
당구 사용도, 무게저울도 유료, 옆 습지에서 온건지 밤에 복도 지붕에 붙은 도마뱀에 화들짝.부페 만족Genuine Hotels.com guest review
①10か月も前の予約それも上位グレードの予約にもかかわらず、最悪の部屋位置、クレーム付けたが満室で対応できず。場所を指定しないで予約されているからそうなったとの説明。 ②チェックアウト時飲んでいないソーダの費用請求、しつこいのであきらめて支払った。 ③朝食込の予約にもかかわらず、しつこく朝食代を要求されカウンターで確認させてOKとなった。 ④ホテルから空港までのリムジン前日予約時費用請求、領収書なし、当日、カウンターで領収書を要求される、すると突然ボーイがカウンターで話をつけてOK。リムジン(タクシーより300バーツ高く払った）にもかかわらず普通の車、途中でガソリンスタンドに止まって給油する始末。いったいなんなのでしょうこれって、家族から不満勃発。正確性がモットーの日本人には不向きなホテ […] ル。ロシア北欧の方がおおかった。 Read moreGenuine Hotels.com guest review
Siistit huoneet, joista löytyvät kaikki mukavuudet (tohvelit, kylpytakit jne.). Hotelli on melko suuri, mutta ruuhkaa ei juuri päässyt syntymään esim. aamupalalla. Aamupala oli erittäin monipuolinen, ja koko viikon ajan tasalaatuinen. Hotellin henkilökunta oli yleensä ystävällistä, mutta pakollinen joulun gaalaillallinen oli pienoinen yllätys - kallista […] juomaa ja hiukan heikkotasoista ruokaa. Muuten hotelli oli oikein positiivinen kokemus! Read moreGenuine Hotels.com guest review
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