TownePlace Suites by Marriott San Antonio Airport - San Antonio

208 Ne Loop 410, San Antonio, TX, 78216 United States
Hotel Info: 866-539-0036
Guest rating 4.0 / 5
75% Recommend
(Neighbourhood average 3.9)
4.0 overall guest rating
Reviewed by 4 guests
Average for the neighbourhood is 3.9
"Don't Ask for Service"
This hotel was nice and clean but the service is terrible. We arrived at close to midnight with a...
08/11/09
29.51986, -98.48172
Hotel coordinates:

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Guest review summary

  • 4.0 Average rating: All Trip Types
  • 75% Recommended
  • 4 Reviews
  • 4.0  Hotel Service
  • 4.5  Room Comfort
  • 4.3  Hotel Condition
  • 4.8  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (4) 4.0
Business (0) 0
Romance (0) 0
Family (2) 4.5
With Friends (0) 0
All Others (2) 3.5

Overview

Location.
This San Antonio property is conveniently situated near the airport. Quarry Golf Club, Marion Koogler McNay Art Museum, and San Antonio Zoo are area attractions.

Features.
TownePlace Suites by Marriott San Antonio Airport has an outdoor pool and a fitness facility. Business amenities include a business center and wireless Internet access. Guests are served a complimentary breakfast each morning. This 3.0-star property provides a complimentary airport shuttle. Guest parking is complimentary. Additional amenities include laundry facilities, multilingual staff, and a fireplace in the lobby.

Guestrooms.
Amenities featured in guestrooms include air conditioning, coffee/tea makers, and free local calls. In addition, amenities available on request include a turndown service, extra towels/bedding, and wake-up calls. 27-inch flat-panel televisions with premium TV channels are available in guestrooms. Business-friendly amenities include multi-line phones, desks, and direct-dial phones. All guestrooms offer kitchens with microwaves and refrigerators. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Guestroom services include housekeeping. Guestrooms are accessible via exterior corridors. Sofa beds are provided.

Notifications and Fees:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

  • Pet deposit: US$ 100 per stay

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Airport transportation (complimentary)
  • Complimentary breakfast
  • Fitness facilities
  • Internet access in public areas - complimentary
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Laundry facilities
  • Multilingual staff
  • Parking (free)
  • Safe-deposit box - front desk
  • Security guard

Business & Event

  • 24-hour front desk
  • Business center

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Access via exterior corridors
  • Air conditioning
  • Cable/satellite television channels
  • Cable television service
  • Clock radio
  • Coffee/tea maker
  • Complimentary weekday newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • Extra towels/bedding
  • Extra towels/bedding in room
  • Flat-panel television
  • Free local calls
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Internet access (complimentary)
  • Iron/ironing board
  • Kitchen
  • Microwave
  • Multi-line phone
  • Phone
  • Premium bedding
  • Premium television channel(s)
  • Private bathroom
  • Refrigerator
  • Shower/tub combination
  • Sofa bed
  • Television
  • Turndown service (on request)
  • Voice mail
  • Wake-up calls
  • Welcome amenities
  • Wireless Internet access

General

  • Air-conditioned public areas;
  • Elevator/lift;
  • Fireplace in lobby;
  • Gift shops or newsstand;
  • Number of floors: 3;
  • Number of rooms: 106;
  • Patio;
  • Swimming pool - outdoor;
  • Television in lobby
Check-in time is 3 PM
Check-out time is Noon
Pet deposit required
Pets accepted

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Know before you go

This hotel has a smoke-free policy.

Dining

Guests are offered a complimentary breakfast.

Guestrooms Guestrooms

EVERST

Hotel Info: 866-539-8117

All rooms include All rooms include
  • Access via exterior corridors
  • Air conditioning
  • Cable/satellite television channels
  • Cable television service
  • Clock radio
  • Coffee/tea maker
  • Complimentary weekday newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • Extra towels/bedding
  • Extra towels/bedding in room
  • Flat-panel television
  • Free local calls
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Internet access (complimentary)
  • Iron/ironing board
  • Kitchen
  • Microwave
  • Multi-line phone
  • Phone
  • Premium bedding
  • Premium television channel(s)
  • Private bathroom
  • Refrigerator
  • Shower/tub combination
  • Sofa bed
  • Television
  • Turndown service (on request)
  • Voice mail
  • Wake-up calls
  • Welcome amenities
  • Wireless Internet access
Accessibility features Accessibility features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Standard room with king bed

Hotel Info: 866-539-8117

One king bed. 300 square feet. Kitchen with stove, microwave, refrigerator, and coffeemaker. Sofa bed. 27-inch flat-panel TV with premium cable channels. Multi-line phone with voice mail. Complimentary local calls. Complimentary wireless Internet access. Complimentary weekday newspapers. Hair dryer.

All rooms include
Accessibility features

Studio King

Hotel Info: 866-539-8117

1 king bed. Premium bedding. Sofa bed. Access via exterior corridors. Desk. - television. Television - Flat-panel. Television - Cable service. Cable/satellite TV. Television. Premium TV channel(s). Direct-dial phone. Multi-line phone. Telephone. Free local calls. Voice mail. Clock radio. Kitchen. Microwave. Refrigerator. Coffee/tea maker. Shower/tub combination. Designer toiletries. Hair dryer. Iron/ironing board. Complimentary newspaper (M-F). Welcome amenities. Air conditioning.

All rooms include
Accessibility features

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet deposit: US$ 100 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Prices shown exclude taxes and fees unless otherwise stated.

Area map

A short guide to San Antonio International Airport (SAT)

Bordered by an interstate and highway, the San Antonio International Airport is easily accessible from all points in greater San Antonio. Nearby, North Star Mall is home to the world’s biggest cowboy boots. Midway between downtown and the airport, the San Antonio Zoo & Aquarium in Brackenridge Park contains more than 3,500 animals. The park is also home to the Japanese Tea Gardens.

see all hotels in San Antonio International Airport (SAT)

Nearby Activities & Points of Interest

0.5 - 1.0 mi

  • San Antonio Intl. Airport (SAT) - 1300 yards

1.0 - 3.0 mi

  • Marion Koogler McNay Art Museum - 2.8 miles

3.0+ mi

  • Texas Transportation Museum - 3.4 miles
  • McAllister Park - 3.5 miles
  • Trinity University - 4.0 miles
  • San Antonio Aquarium - 4.0 miles
  • San Antonio Zoo - 4.0 miles
  • Malibu Castle - 4.1 miles
  • Witte Museum - 4.2 miles
  • Japanese Tea Gardens (Sunken Gardens) - 4.2 miles
  • Brackenridge Park - 4.4 miles
  • Lackland Air Force Base - 11 miles

Reviews

TownePlace Suites by Marriott San Antonio Airport 2009.08.11
Not recommended Trip type: All Others "Don't Ask for Service"

Reviewed by a Hotels.com guest on Aug 11, 2009

This hotel was nice and clean but the service is terrible. We arrived at close to midnight with a 2 & 5 yrs old. The milk didn't smell right because the ice had melted in the small cooler so I went to the front desk and ask if I could have a small carton of milk from the hotel kitchen. The clerk said that the kitchen is closed so I asked him for direction to the nearest store that I can get milk. He gave me direction to Wal-Mart down the street. That is fine. There are policies at each hotel, (I assumed). Thanks for the direction. I went back to the room to get my key and wallet to go to Wal-Mart. As I walked into the room my wife was in the bathroom throwing towels on the floor to soak up the water preventing it from flowing all over the bathroom because the toilet was clogged and was overflowing. We called the front desk and asked to send maintenance up to fix it. The clerk said that there is no one here right now and it has to be in the morning. So, we shut the bathroom door and had to use the toilet on the 1st floor. The toilet was still clogged when we checked out at 11am. We complained at check out and the manager said that she has no knowledge of it because the night clerk does not log it and offered us free snacks from the snack bar. yupeee ...whooo hoooo...Yeah right....Like I said the hotel was nice and clean but the service was terrible. I will not stay at this hotel again. I think I will try the La Quinta next door if I have to be in the area again.

Overall Rating

2.0 out of value="5"
  • 1.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
TownePlace Suites by Marriott San Antonio Airport 2009.07.15
Recommended Trip type: Family "Good room for the price"

Reviewed by a Hotels.com guest on Jul 15, 2009

Overall, it was a good room at a good price. The only thing I was not too happy with was the limited TV channel selection in the room. No TV channels for kids.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
TownePlace Suites by Marriott San Antonio Airport 2009.06.23
Recommended Trip type: Family "Outstanding Service"

Reviewed by a Hotels.com guest on Jun 23, 2009

Hotel offered professional yet very friendly service. Hotel is very clean and all staff is helpful. Enjoyed our Stay-- We will definitely stay at this hotel again.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
TownePlace Suites by Marriott San Antonio Airport 2009.02.15
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Feb 15, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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