Was charged 198.00 for one night. Beds were not comfortable. Ladies of the night on the streets outside...staff was super friendly and helpful...and we were allowed a late check-in at 11 pm...was an acceptable room....but not worth the price...my sister paid less and had a better room some where elseGenuine Hotels.com guest review
Response by Quadra Key Residence Dear Marsha, Thank you for choosing our Residence for your stay in Florence and sharing your feedback on this platform. We are sorry to read that your stay did not match with your expectations, even more because probably you have followed advice from your sister that instead he lived a great stay. We sincerely hope to have a new chance in the future to host you and show you the real quality of our services. Best Regards from Florence
"Nice hotel in Florence"
This location was clean and centrally located.Genuine Hotels.com guest review
"Overnight stay before a morning flight"
Booked on line. On arrival all paperwork in order. Check in extremely efficient by friendly English speaking staff. Quiet room although the hotel is on a busy street. Check out also fast and everything in order.Genuine Expedia guest review
"A bit shocked"
This was basically a one room apartment, approximately 15' x 14'. The bed was not at all comfortable, it was two mattresses pushed together. The pillows were like pancakes we had to request extra pillows. If you needed extra towels you had to pay for them because they only switch them weekly. One person could not leave the room because of the security […] key involved. Remove the key and your electricity goes off. Only one was able to be given to each room. This was also a 15 minute bus ride into Florence to see the sights. Security was very good though. Read moreGenuine Expedia guest review
"Nice hotel, pleasant/helpful staff"
This hotel is a nice place to stay close to the city. It was clean and the bathroom was modern/updated. Beds were comfortable and area was quiet. Room furnishings were functional, but not lavish. We were a family of 6 and liked the fact that we could get a room big enough for the entire family. Our room had a kitchen/refrigerator/dishwasher and there […] are supermarkets nearby, if you want to eat in. It is about a 20 min bus ride from the station/city center and the buses run frequently, even late into the evening, so not a problem for experiencing night Florence. They can be crowded, especially during rush hour, but at other times as well. A family of 4 can ride the buses all day for 6 EUR (as of Aug 2014), which is nice, especially if you want to explore parts of Florence outside the city center (e.g. Piazzale MichelAngelo) or just want a break from walking. The hotel staff were very friendly, helpful and fluent English speakers. We enjoyed our stay very much and would recommend it to others. Read moreGenuine Expedia guest review
"Like a pension. Prepare your own food."
All noise from road is inside your room. Doors isolation are not enough. Beds are too old. If you turn while sleeping your mate thinks it is earthquake. If you dont have a car do not choose this hotelGenuine Expedia guest review
"Great 2 bedroom apt very clean!!!!"
Was in Florence for a medical appt and was close to hospital. Downtown was great and took the bus 22 to the main station and from there walked everywhere. Close to everything and very big apt for European standards. Would stay again.Genuine Expedia guest review
Very clean nice serviceGenuine Hotels.com guest review
"Has the foundation to be a great long stay spot"
Overall the hotel was good for the short duration stayed. The apartment was very spacious with a clean kitchen and bathroom. It had enough space for 6 people realistically although there were four that stayed on this occasion. There are some noteworthy elements that one should be cautious of when staying at this location. Pillows were of a very low […] quality and you have to pay if you want more (to have anything fluffy enough to sleep on) as well as extra linen, or towels. Air conditioning simply did not work which will be frustrating past a couple of nights. With limited windows to open it made for a fairly uncomfortable night. Balcony door wasn't fully operational and did not open past a small gap due to humidity likely. So, the place certainly has the foundation to be a lovely long term hotel but has some definite room for improvement. Read moreGenuine Expedia guest review
"Nice and clean."
Clean room, laundry tub an line on terrace was handy. The men at desk where very helpful , women at desk not so much. I would stay there again. Bus stop and food close by.Genuine Expedia guest review
"Early morning flight"
We chose this hotel because of it's closeness to the airport and it was a perfect location. The hotel is very clean and attractive and the front desk people are very helpful. Would definitely stay again.Genuine Hotels.com guest review
Response by Quadra Key Residence Dear Deborah, we are happy that you enjoyed your "short" stay in our residence, We hope to welcome you again also if you'll travel by car !. Julia
"Nice but uncomfortable beds"
This is an apartment hotel in the middle of an Italian neighborhood. You'll need a car to get around Florence and a good GPS to go with it. Parking at the hotel was not included but available for €10 per day in a gated lot/ gurage. There is no breakfast offered at the building but a small grocery store just out the front door. Overall it was a decent […] place but outdated with uncomfortable beads. Read moreGenuine Expedia guest review
"close to airport, very convenience"
difficult to find hotel front entrance; TV/remote control not working, shower doors mis-alignedGenuine Hotels.com guest review
"Just good to me."
a lot of space, nice apt style. grocery store was at the front of the hotel. love it.Genuine Hotels.com guest review
"Excellent choice for Florence."
We were very happy with the QuadraKeys resort. The staff was friendly and helpful about using the bus to get downtown and other places. It had a kitchen, and a grocery store really close, so we were able to have snacks and stuff in our room. The room was very big also, and had a balcony off the main room.Genuine Expedia guest review
"It was a comfortable room, but a few issues"
It is a residence inn, so it's really setup for longer stays. However, the room we were in was located on a busy and noisy street. The noise did subside after dark, but it was really noisy during the day. It's located well off the main highway, so it's not too easy to get to. No breakfast or any meal service is provided (for free or pay). The room was […] comfortable, but marks on the walls and signs of wear in some areas shows it's not cared for very well. The surrounding area is not pretty, so don't expect great views of anything. Otherwise, the bed was comfortable and the room was well furnished. Good value. Read moreGenuine Hotels.com guest review
"For from Must-see, one restaurant close by"
Suite was in an attached building close by, directions and access to that area is very limited in information from staff. Weekend access to the main building is not available on weekends, they close down the acces walk way over to the main building and don't notify guest how to access their main lobby area. Front desk female staff was very abrupt, cold […] and reluctant to assist with customer service when requested, stated, "I am the only staff on duty in the office".....Well, customer service needs drastic improvement. Read moreGenuine Hotels.com guest review
Very difficult to find and no breakfast, but easy bus ride into Florence center. 15 Euro taxi ride to airport.Genuine Hotels.com guest review
"Good for a budget stay"
Was difficult to get to by car but once there appreciated the secure parking and the kitchette. Not too far from supermarket and bus to city centre just a few meters from the hotel. Staff were helpful with information on what to see. Would recommend and stay there againGenuine Hotels.com guest review
"Staff rewally kind/helpful but hotel just so-so"
I did not like the area of the hotel and bus transport, though frequent, a bit chuggish and crowdedGenuine Hotels.com guest review
Got in late but staff was wry helpful at directing me to hotel with proper bus route and bus stop. Very kind and professional staff who wanted you to have a pleasant stay (this wasn't my experience in Rome). I thought location was ok. Rooms were spacious. I'd stay there againGenuine Hotels.com guest review
"Not what we were looking for."
My priorities for staying in Florence were that it was in town and had two beds (as I was travelling with my 17 year old son). This hotel room had one double bed (awkward).We only had a few day in Florence so this place was not for us and we left after one night and found a hotel in town with two beds forfeiting our money. It had a kitchenette and there […] was a supermarket about a block away (no restaurant). As we only had a few days there I was not keen on spending time grocery shopping, cooking and taking time to travel into town. If you are looking for a less expensive hotel with the option for doing your own cooking this might be the hotel for you. Read moreGenuine Expedia guest review
"very loud hotel,"
only 1 pillow per person really difficult to access mail lobbyGenuine Expedia guest review
"Good for business in the Novoli area"
Hotel personnel very courteous and professional. Perfect location if you are doing business in the Novoli district of Florence (Courthouse and a variety of other office buildings). Apartment and rooms for rent are clean and quiet. Apartments do not have TV in the bedroom (only in the living room), no room safe and you cannot switch between air-conditioning […] and heating system, it is mandated by hotel and by the current month/season. No restaurant, no breakfast. Overall a good experience. Read moreGenuine Hotels.com guest review
"Closed to airport."
Taxi ripped us off. Cost 25E for a 5 minute ride. Hotel clerk who checked us in was very helpful but the one in the morning could not think outside the box. My husband in the middle of the night called the front desk but misdial two numbers and we got charged for the telephone call for .83 E.Genuine Expedia guest review
"Nice spacious hotel."
Stayed there for 5 nights. The room was big and spacious. Had a kitchen incase we wanted to cook. The two things I didn't like was that the second building in which we stayed you can hear all the traffic from the Main Street and also the fact they change your towels every three days which they didn't for us. Other then that everything else was fine. […] The 12 bus is right across the hotel which will take you down town and like four blocks from the hotel is a great pizza place called pizza man which we recommend greatly!! Read moreGenuine Expedia guest review
"Just average property"
I was expecting more from this hotel after seeing good reviews. It turned out to be just an OK hotel. It takes 20 minutes to get to the center in a small city which is waste of time.Genuine Hotels.com guest review
"Very nice hotel"
İt is like an apart hotel. İ am impressed with the cleanliness of the room. There was a bus stop right infront of the hotel, so very easy access to city center (15mn).Genuine Expedia guest review
"Good location, affordable stay"
Staffs are very friendly, especially they speak English. Highly recommended to friends. I would totally stay there if I have a chance to visit Italy again.Genuine Expedia guest review
Ok location...for access to airport. They need to have on hotels.com when there will be added taxes or fees. This was prepaid and although it wasn't much, I did not expect any add ons. Rooms were clean and neat.Genuine Hotels.com guest review
Scary place. Ok if you need a place during a long layover. Clean for the most part but I would not recommend touching the bed coversGenuine Hotels.com guest review
"Excellent large room!"
These rooms used to be one bedroom apartments so the space was huge!! It was comfy and felt like home!! The staff was friendly and most helpful! There is an awesome Italian restaurant just around the corner that I would give 5 stars to- seriously delicious!! Excellent place to stay!!Genuine Expedia guest review
We liked the Quadra Key residence even though we were only there for 1 night. The 6 person appt. was great as it had 2 queen beds in the rooms and a pull out queen sofa sleeper which was comfortable. It had a fully equipped kitchen as well. The room was clean and nice. The staff was courteous and printed out our tickets for the Duomo free of charge. […] The front desk helped us find the bus line to take us right into town and even suggested some nearby restaurants. There was a grocery store with all you needed about 20 yards from the entrance. The bus stop to take you into town was only a 5-8 minute walk from the hotel. The neighborhood seemed quiet and nice. Read moreGenuine Hotels.com guest review
"Nice hotel close to Florence airport"
This is a very clean and comfortable hotel close to the Florence airport. It costs about 15 euros for a taxi from the airport to the hotel despite it being just a couple of (unwalkable due to traffic) miles and taking less than 5 minutes. The only option for city buses to get here is to take the Sita to downtown and then take a city bus back out to […] the hotel. The staff spoke English very well and was very knowledgeable. This hotel is actually 2 separate buildings separated by the parking lot. The one building (where we stayed) is on a major street and it was extremely noisy in the room from traffic until past midnight on Saturday. Earplugs helped but without them I don't think I could have slept. I didn't hear other tenants, just scooters zipping up & down the street. The other building would be much more quiet. The hotel is more like a temporary residence as it has a full kitchen and lots of closet space. It is a 15 min bus ride to Florence city center (costing just under 3 euros round-trip) and it is convenient to catch bus 22 right in front of hotel so if you're looking for a cheap alternative to staying in the center of town or have an overnight layover near and want to venture in for a peek of the city. Read moreGenuine Expedia guest review
"OK for one night, not more"
Unfortunately, our room was facing a really busy street. Get earplugs! The neighborhood was not pleasant either, but convenient to go to the airport early in the morning. Beside, the room is clean. There is free internet. Just ok for one night, not more.Genuine Hotels.com guest review
"Great accomodations near the airport"
If you need a place to stay by the airport (as we did, for a very-early flight out!), this is a great place. Noteable are the staff-- they were SO helpful, with everything from bus route info to calling to order a taxi for us in Italian. Their level of service was far above what I expected from an extended-stay type apartment, and the best I experienced […] in our month's worth of European hotels! The apartment itself was fine, very clean, with fairly well-equipped kitchen area. It's about a 15-min bus/taxi ride into the heart of Florence, so don't stay here expecting to experience the the touristy aspect of the city. But if you need quick access to the airport, I highly recommend it. Read moreGenuine Expedia guest review
"Great place to stay!"
The hotel was close to restaurants, supermarkets, coffee shops and other small shops. The staff was nice and friendly as well as very helpful.Genuine Hotels.com guest review
Response by Quadra Key Residence Dear Guest, Thank you for choosing Quadra Key Residence and for sharing your experience with others travellers. We are satisfied to hear that you had a nice stay with us and that you appreciated our services, and we are happy and especially pleased to read nice words about the friendliness of our staff. We sincerely hope to have the opportunity to welcome you again. Kindest Regards from Florence
"Close to airport. Reasonable prices."
Twenty minute bus ride to city center. Just a quick overnite stay while enroute to airport.Genuine Expedia guest review
"Great for young family"
We enjoy staying away from the busy centre so a pleasant 50-60min walk with a buggy and little one in tow was great to exercise (and more importantly allow space for delicious Italian food!) It's also a way to discover small untapped resources such as bakeries and cafes enroute. The hotel was clean, spacious and great for our family of 3 with a 2 year […] old child. Staff were friendly and rooms were cleaned well. Bathroom did not have a bath but shower was good and all facilities were suitable especially having own kitchen with cooker / oven / dishwasher. A microwave would be a good addition if possible. Great place to get away from the city and relax with plenty of space unlike what we saw with regards to the smaller 'cosy' hotels in town. Would recommend making sure windows are closed at night due to mosquitoes as I was thoroughly bitten but learnt from this and closed the windows and air-con in rooms was very good. All in all a very pleasant stay and we would gladly recommend to friends and family and return again in the future. Read moreGenuine Expedia guest review
"Its far from everywhere"
that wasnt an ideal location which is far from either central or train station. A lovely kitchen and we can cook but market is far away.Genuine Hotels.com guest review
Response by Quadra Key Residence Dear Guest, thank you for writing a review after your stay at our Quadra Key Residence, we are pleased to read that you enjoyed the kitchen of our apartments, but we are sorry that has felt far distance from supermarket. It's a little weird because the supermarket can be reached at most 7 minutes by foot. Thank you for sharing your opinion on expedia, we look forward to hosting you again. Best regards from Florence
"Great place close to the airport."
Clean room. Friendly staff. Easy to get to and from the airport. I'd stay there again if the need arises.Genuine Hotels.com guest review
Response by Quadra Key Residence Dear Customer, Thank you very much for taking your precious time to share your experience following your recent stay with us. We are glad to read your positive stay and we look forward to welcoming you back on your next visit. Best regards from Florence.
Great place to stay. Wish we had planned to stay here longer as it was more of an apartment set up with a full kitchen. Room was HUGE! Balcony was amazing. Lots of resturants, grocery stores and other amenities nearby as well.Genuine Expedia guest review
Very pleased with the room - Very spacious, modern and clean. Area close to buses and main roadGenuine Hotels.com guest review
Response by Quadra Key Residence Dear Isabella, Thank you very much for the great feedback that you have posted, we are delighted to read your positive reply. Sincerely we look forward to hosting you again. Best Regards
good location , on bus route . utensils in room not adequate ,no kettle only very large pan for boiling water.Genuine Expedia guest review
"Far from central.."
Its very quite and local, I wouldn't recommend this hotel for the younger grneration, as everyone there were 50 or a family group. There is a bus stop right outside you can catch the 22 bus, takes about 20 minutes. I would recommend this hotel only if you would rather be in a non tourist environment and slightly boring as there is not a lot to do around […] you unless you travel into centre. Read moreGenuine Expedia guest review
"Family sightseeing holiday to Florence"
Apartment is a 10 min bus ride although bus service frequent and reasonable. Overall stay was good, apartments were secure and staff friendly and helpful with local information. Would visit again.Genuine Expedia guest review
"Nice hotel, close to the airport."
Nice clean room which is close to the airport. Late check in was a bonus, pleasant English speaking staff who were very helpful. Bus stop near the place made travelling to the centre of town easy but a little crowded in the mornings and later in the evenings.Genuine Expedia guest review
"Very nice and clean hotel"
The hotel was perfect, nice, clean and well located (1 bus to the town in 10mn). The staff was incredibly friendly and helpfull ! I would definitely recommend this hotel and even go back myself as I'd love to see Florence again!Genuine Expedia guest review
Decent hotel with a bus route direct into the centre which is perfect. Rooms are clean and in a decent areaGenuine Expedia guest review
"Great apartment not far from Florence city centre"
We chose this place because it was recommended and we weren't disappointed. The bus no. 22 stops right outside the residence and takes about 20 min to near the Cathedral and heart of Florence. You can buy bus tickets from reception. There is a small supermarket at the back of the residence and a much larger Esselunga about 400m away. The area is lively […] and has a city suburb feel, although the views are not great. Underground parking is a real bonus. Read moreGenuine Expedia guest review
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