Hotel Pearl Continental - Kochi

Poor Service .. Cutomer Not statisfied ..Room and Bed is not upto Standard quality ... Room rent is very high .. they are not ready to pay me this amount (i booked in favour of my customer)

Genuine Hotels.com guest review

After the problems in the beginning everything was fine. Operation Manager and Hotel Manager took our complaint seriously unlike receptionist. After standing 45 mins at the reception insisting talking to senior member of staff, she finally got hold of the managers. Our room did not have any of the facilities what was advertised on the website and in […] our booking confirmation, ie. Wireless internet, coffee&tea making facilities, minibar/fridge. Managers sorted out the minibar and coffee making facilities quickly and in friendly manner. Wireless internet was not sorted but we were offered to use internet at the reception desk. Reception staff speak poor English. Very clean and good size rooms. Read more

Genuine Hotels.com guest review

when I checked in , a decent room was allotted. however, bathroom did not have shower curtain. The broadband , though charged, was not working at all..they tried rectifying, but could not do so...I had to depend upon my own Tata Photon USB data card. Breakfast was decent, though not very good. Overall it was OK>.,

Genuine Hotels.com guest review

Centrally located, Very well Designed Building and Interiors. Well maintained and helpful staff.

Genuine Expedia guest review

Relatively new as it seems from the interiors. quick check in and out. Also 24hr check out facility. Very near to North Over-bridge

Genuine Hotels.com guest review

I arrived at 4 PM after booking the place online and was taken to the room immediately after filling the forms. No wait, no delay at all. The room was a clean room with wardrobe, TV (not LCD as shown in display pics), and a couch/sofa. During my stay, lights went off a few times, as is the custom in Kerala, but was promptly back up soon. Full marks […] to them for that. Breakfast was good as well the next morning. However, what lacked was hot water in the room, proper airing of the rooms i.e. there was a strong smell of whiskey as noted by a friend which went away after running A/c for a while. When I spoke about hot water, they said it usually takes 3-5 minutes for hot water to start, but that never happened. Anyway, I had an otherwise pleasant stay despite the hiccups and was offered a 24-hour checkout which is what I needed. Would I stay again? Probably Yes. Read more

Genuine Hotels.com guest review

perfect stay for friends and family

Genuine Hotels.com guest review

My stay was very nice. Good place to stay with all star conforts. Nice good B/F. Friendly staff but very less knowedge of English.

Genuine Hotels.com guest review

It was a last minute choice (booked on my way back from Kovalam) and I think my choice was absolutely correct. Firstly, I would like to to thanks Expedia for making the booking much easy. And about the Hotel - It was almost raining the moment I reached the hotel (6:30 PM), and they were ready with my room (which I was happy) but there were none (luggage […] boy) to help carry my luggage from reception to my room which is on the 4th Floor (but the elevator helped me.. lol). I found the room was average standard but if you want good accommodation, at a reasonable price, in the best location.. Hotel Pearl Continental is the one. The breakfasts were basic, but practicable when you consider all the surrounding restaurants. Also the prices on the Menu aren't steep. Talking about the Housekeeping, they well maintained the room, clean bed-sheet and fresh towels provided everyday. And the quickness of the restaurant services, I love it. The hotel is located near to all the major city spot. I would surely visit Hotel Pearl Continental again. :) Read more

Genuine Expedia guest review

Nice hotel. The front office could be more observant of the guests needs and personal information that has been requested to be filled in the booking form.

Genuine Expedia guest review

Quality of Snacks provided during breakfast was very good and full of variety. Spacial thanks to the Staff engaged in restaurant. Overall Hospitality shown is appreciable.

Genuine Hotels.com guest review

Beautiful hotel and excellent service. Very nice rooms

Genuine Hotels.com guest review

The hotel staff was very helpful.For the price, the room was pretty good. The price included the breakfast which served an adequate variety of choices. The hotel is especially good for families as the atmosphere is homely.Service was okay. Location was also okay as buses were easily available for traveling short distances. On the whole the stay was […] very satisfactory. Read more

Genuine Hotels.com guest review

Staff were very helpful and courteous. Good, central location. Well maintained rooms.

Genuine Hotels.com guest review

IT WAS A WARM WELCOME IN THE FIRST DAY GOOD AND VARIETY BREAK FAST EVERY DAY GOOD HOUSEKEEPING PEOPLE

Genuine Expedia guest review

This is a good hotel from the angle of budget. The food quality is average, though and can be improved. The Hotel’s location is good but there are no other amenities like swimming pool, indoor games, wifi, lounge etc. Okay for short term budget travelers.

Genuine Hotels.com guest review

Very helpful staff. Well situated. Good value.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Overall a good hotel. Courteous staff. Food is good. It's in a good location, very near to Ernakulum Town Station. 5Km from Ernakulum Jn. 30 Kms from Airport. Overall we enjoyed our stay.

Genuine Hotels.com guest review

After arriving at midnight in the hotel, it was good to be around honest and friendly staff, everything was good except the location which was quite noisy, but in India unless you goto a 5 star esxclusive hotel, its the same deal outside. The food was quite the same as other 3 star hotels, except the south indian dish'es were quite good, the driver […] the hotel staff set was also good. Read more

Genuine Expedia guest review

The hotel staff did not give good customer service, not exactly rude but had a non-care attitude. It did not help that there was a function at the hotel when we were there, nor that the hotel organised a taxi to the next hotel (walking distance !) but sent the driver on a huge trip (which we paid for). There are better hotels in the centre of Cochin […] and at the same price, go there. Read more

Genuine Hotels.com guest review

This hotel is placed about 10 min from Main Ferry station with a rickchaw and it is cheap. For a few rupee the ferry takes you out to the outer islands. Many chopping districts are within 5-10 minutes with rickchaw and there are many restaurants within 5 minutes of walkingdistance. The hotel gave us standard rooms when check in despite that I payed […] for suite and blamed hotels.com for the doubble booking but we got the right rooms the second day. Good staff at the hotel that helped us with arranging cab to go to waterfalls etc. Read more

Genuine Hotels.com guest review

I really enjoyed my stay in this hotel. This mainly because I had a very spacious ac room. I dont know what non-ac rooms are like, so I cant say. I will go again.

Genuine Hotels.com guest review

This hotel was very pleasant. The room was clean and fairly big, the reception staff were helpful and the breakfast was good. It was 50 rupee to the main ferry jetty by auto rickshaw and about 700 rupee to the airport in ac taxi.

Genuine Hotels.com guest review

Impossibilité de se déplacer à pied. Impossibilité de téléphoner de l'Hôtel en Europe et comme il n'y a pas de téléphone à proximité, alors... .Sinon les Sinon les repas sont excellents et abordables.

Genuine Hotels.com guest review