This hotel was amazing. from beginning to end. The hotel staff were among the best we have ever encountered. The pool area was breathtaking and the pool bar was fantastic. We enjoyed the place so much we ended up staying another night. Everyone at the hotel was so nice and accommodating. You could tell they really enjoyed working there; which is hard […] to find these days. The Hotel was very clean. The rooms were beautiful and very comfortable. The bed was great. We can't say enough wonderful things about this place. We will definitely be back. Read moreGenuine Hotels.com guest review
Excellent. Great pool, great service, beautiful room.Genuine Hotels.com guest review
"Great Hotel for a Get Away"
My wife and I enjoyed our stay and all of the employees here. Very helpful and courteous.Genuine Hotels.com guest review
"Dont plan to hang out by the pool"
Weekend getaway with my wife for anniversary. Plan was to relax and hang by the pool. The pool in my back yard is bigger! Place was totally packed with probably 75 people, no place to sit but at the bar and only 2 staff working the whole area. We gave up trying to order lunch, left and went to nearby restaurant. Ended up spending our romantic weekend […] on the sofa in the room..... Several other service blunders that should not be encountered at a hotel of this caliber. Upon checkout, was not even asked about my stay. Only thing 4 stars was the price. Would not go back. Read moreGenuine Hotels.com guest review
"Great hotel, great location"
I really liked The Joule. I would recommend this hotel.Genuine Hotels.com guest review
We loved The Joule! Would return to Dallas just to spend a little more time soaking up the great environment. Beautiful at every turn with fantastic service.Genuine Hotels.com guest review
"Great Boutique hotel in great location"
A+ across the board, except the room was very small, not much space to maneuver around... but very well appointed and very cool.Genuine Hotels.com guest review
The Joule was amazing! I was extremely impressed with the hotel. Very modern and the room was incredible. I would recommend this hotel to anyone.Genuine Hotels.com guest review
"Great with a few setbacks..."
Overall, my stay here was good. The service was great, staff was very nice and attentive, etc. I believe the hotel is just one of the more popular/trendy ones in Dallas, and therefore it was overcrowded in the pool area with people that weren't staying at the hotel. I was disappointed with a few things in my room, such as the minibar being broken and […] the jets in the tub not working. I informed them of the minibar but they weren't able to fix it, and I didn't realize the jets in the tub didn't work until the morning I was leaving when I used it. I paid extra for this room solely because of the tub, so when they jets didn't work, it seemed like a waste. It had a really nice Bose sound system, but most of the stations didn't come in so I wasn't able to fully enjoy that either. I also feel like for what they charge, one overnight parking spot for a guest should be included, but it was not. I would encourage travelers to double check these things before staying here in the future. Read moreGenuine Hotels.com guest review
Will be more perfect if more shopping was available in walking distance.Genuine Hotels.com guest review
"Nice hotel, needs more surrounding activities."
Well run hotelGenuine Hotels.com guest review
"Great service, fabulous restaurant..."
and a gorgeous hotel. Absolutely will go back.Genuine Hotels.com guest review
Ordered champagne twice (once upon check in, never received it, then again when we returned from an outing and never received it) incredibly poor service but amazing hotel!Genuine Hotels.com guest review
We enjoyed our stay and hope to come again.Genuine Hotels.com guest review
"Great one night stay at this hotel"
The Joule is fantastic--well appointed, friendly and thoughtful service, nice rooftop pool. Highly recommended.Genuine Hotels.com guest review
All good. Only issue was the TV was inoperative.Genuine Hotels.com guest review
We really enjoyed or weekend get away/ birthday. One of the best hotels I've been in. Outstanding service. We will be visiting again.Genuine Hotels.com guest review
"Great weekend get away."
The hotel staff were very friendly. The hotel was awesome.Genuine Hotels.com guest review
The pool was fabulous and I loved the deep soaking tub. Great hotel. The front desk was super friendly.Genuine Hotels.com guest review
"Great place to stay in Downtown Dallas"
We stayed at the Joule for the first time in November and had no hesitation in booking again for our brief stay in March. The hotel has been through and extensive refurbishment and it looks great. The location is also very good, particularly if you enjoy walking. Dallas has improved dramatically in the last 5 or so years and we enjoyed the parks and […] uptown area. Read moreGenuine Expedia guest review
elegant in town boutique hotelGenuine Hotels.com guest review
The hotel was amazing. Very well put together and very modern. The service at the front desk was not the best but good enough to get by I guess.Genuine Hotels.com guest review
"Enjoyed the Joule"
Really enjoyed our stay at the Joule. Room was nice and bed comfortable. First time there since its expansion and really like what they've done. Will definitely go back.Genuine Hotels.com guest review
We stayed here for my husband's birthday. The staff went above and beyond to resolve any issues we had right away.Genuine Hotels.com guest review
"Great location with wonderful staff & amenities."
Beautiful hotel, rooms spacious, clean & wonderfully appointed. Staff went out of their way to accommodate all requests, the valet staff remembered our names & the house car service was a fantastic addition which really enhanced the experience. Nothing negative to say about this hotel & look forward to staying again.Genuine Expedia guest review
"unique and classy"
loved the hotel, highly recommend, only draw back was very loud construction on room above us. The noise stopped as soon as we calledGenuine Hotels.com guest review
"Convenient downtown hotel"
Two night stay, would conditionally recommend to friends except for room comfort. Not as room that you would like to spend a lot of time in. Too small.Genuine Expedia guest review
"great weekend getaway"
soaking tubs were so nice! everything was great during the stay!Genuine Hotels.com guest review
The hotel was excellent. Hotels . Com said rooms had a deep soaking tub but you only get a tub in the suites. The joule quickly corrected the problem and upgraded me to a suite without hassle. I am very pleased with the staff and it made my trip great.Genuine Hotels.com guest review
Amazing hotel, with amazing staff.Genuine Hotels.com guest review
"Very Nice But......"
The view from my room was very poor as it over looked some run down equipment storage area on a the roof. When I asked the door man for directions to a local store he and another employee said that they had never heard of it but I found it right behind the hotel.Genuine Hotels.com guest review
"Great place - but wait a minute..."
This hotel is very nice, with clean rooms and an amazing staff. It's location is perfect and it's easy to get to. However, there are a few things that bother me a little. First, when I booked this through Hotels.com I was unaware that I'd be charged another $46 (!) for "services and fees". Second, our room was described as having a tub, but there was […] none; shower only. Third, there's no enclosed environment for the toilet, and no exhaust fan. I don't need to explain why that can be bad. Then, on top of that, parking is horrible. There's no way I'd stay here without using their valet service - and that was $27 a day. Finally, the price is a little high (after the fees and valet). At this price I'd pick The Mansion at Turtle Creek. Read moreGenuine Hotels.com guest review
"Great location. Friendly, helpful staff."
Wonderful experience. Luxurious stay. Perfect staff. We couldn't have asked for more!Genuine Expedia guest review
"Downtown Dallas Boutique"
The Joule is a upscale hotel in the Dallas downtown area. It is centrally located and is close to several good eateries with a variety of cuisine choices. If you are looking for a boutique hotel you should consider the Joule as you will not be disappointed.Genuine Hotels.com guest review
"beautiful and stylish modern hotel, worth to stay."
Friendly staff, great location, great design. However bathrooms in deluxe rooms are opened to the bedroom which I didn't like at all.Genuine Hotels.com guest review
Loved the hotel! The staff from valet to front desk to coffee the following morning were so wonderfully friendly, it just made for a relaxing break on a very long week of business. I will definitely be back the next time I am in Dallas! Wish i could have stayed longer than 9 hoursGenuine Hotels.com guest review
The hotel itself was fabulous. They have complimentary valet parking and the staff is very friendly. The location isn't the best, though. There is a ton of construction surrounding the area and the only way to get to the hotel is to find some way to come from the west side of the street because you can't make a u-turn.Genuine Hotels.com guest review
All of the staff were so helpful and friendly.Genuine Hotels.com guest review
Beautiful hotel next door to the original Neiman Marcus store. Downtown was a bit sleepy during our stay, but the hotel was fantastic in every respect. My girlfriend and I have only great things to say about our experience.Genuine Expedia guest review
Blind choice for the trip. Absolutely wonderful. Will go back just for the hotel.Genuine Hotels.com guest review
World class service from this Dallas gem. My wife and I stayed here for our anniversary and we're blown away. From the champagne and truffles in the room to every person giving us five star service, the Joule didn't hold back on anything.Genuine Hotels.com guest review
"Great boutique hotel!"
We stayed here for one night for a bachelorette party and had a great stay! Exceptional customer service, contemporary, upscale interior and very accommodating staff. They upgraded us to a suite the day before we arrived and we had a chilled bottle of champagne and chocolates waiting for us.Genuine Expedia guest review
"A night in Dallas"
My wife and I celebrated our 18 year wedding anniversary there and we invited friends for dinner and a night out in the town. The location was great. When the limo service failed to pick us up in time we had no problem catching a ride. Since the location centrally located we had no problems make our reservations. For the most part the staff was very […] accommodating. Although the concierge was NOT as helpful helping us find transportation when we were in a bit of a bind, everyone else went above and beyond. Definitely a very nice experience. Read moreGenuine Expedia guest review
Unbelievable!Genuine Hotels.com guest review
Hotel was very nice. Staff were very helpful and not one problem with our stayGenuine Expedia guest review
Awesome hotel. Our only complaint is that it was very dark.... the lighting in the bathroom and elevators, though cool style-wise, was really inadequate. Had to use my cell phone light to see the elevator buttons.Genuine Hotels.com guest review
"Beautiful Modern hotel!!!"
This hotel is striking upon first walking in all the way to the rooms. we had 2 Joule suites that were perfectnin size and comfort. The customer service is excellent with very knowledgeable concierge staff. The hotel is very modern and accommodating with in house gourmet coffe shop, restaurant and shopping. The pool and pool area are unbelievable. Overall […] a very excellent hotel with modern chic appeal. Read moreGenuine Expedia guest review
"Not worth the money."
My husband and I were very disappointed with a couple of things. 1.) The bathroom gives no privacy. There's no private restroom it is out in the open in the middle of the room. So if you are taking a shower you step right out into the hall way. The toilet area is surrounded by frosted glass walls with a huge opening up above the door. Which means that […] if you are watching tv on the bed you will be able to smell the other person going to the restroom. 2) The door to enter the room wouldn't lock. Everytime we needed to leave the room we had to call maintenance. 3) Lobby bar and coffee shop closes way too early. We came back t hotel after a concert and wanted to have some cocktails before heading up to bed and everything was closed. We have stayed at the best hotels and this hotel was a huge let down. Privacy, safety, and service is essential. We will not be staying here again nor will we recommend it to anyone. Read moreGenuine Expedia guest review
"Heart of Downtown Dallas"
Wonderful hotel, friendly and helpful staff!Genuine Hotels.com guest review
They booked us in the wrong room, and the hotel was sold out, so there was nothing we could do. Also, the A/C went out, and it was very hot. All that being said, management compensated me for my trouble, and that's all it took for me. Sometimes problems can't be immediately fixed, but they handled it very well, so I'll definitely go back. Pretty ho […] tel! Read moreGenuine Hotels.com guest review
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