The hotel was excellent. Hotels . Com said rooms had a deep soaking tub but you only get a tub in the suites. The joule quickly corrected the problem and upgraded me to a suite without hassle. I am very pleased with the staff and it made my trip great.Genuine Hotels.com guest review
Amazing hotel, with amazing staff.Genuine Hotels.com guest review
"Very Nice But......"
The view from my room was very poor as it over looked some run down equipment storage area on a the roof. When I asked the door man for directions to a local store he and another employee said that they had never heard of it but I found it right behind the hotel.Genuine Hotels.com guest review
"Great place - but wait a minute..."
This hotel is very nice, with clean rooms and an amazing staff. It's location is perfect and it's easy to get to. However, there are a few things that bother me a little. First, when I booked this through Hotels.com I was unaware that I'd be charged another $46 (!) for "services and fees". Second, our room was described as having a tub, but there was […] none; shower only. Third, there's no enclosed environment for the toilet, and no exhaust fan. I don't need to explain why that can be bad. Then, on top of that, parking is horrible. There's no way I'd stay here without using their valet service - and that was $27 a day. Finally, the price is a little high (after the fees and valet). At this price I'd pick The Mansion at Turtle Creek. Read moreGenuine Hotels.com guest review
"Great location. Friendly, helpful staff."
Wonderful experience. Luxurious stay. Perfect staff. We couldn't have asked for more!Genuine Expedia guest review
"Downtown Dallas Boutique"
The Joule is a upscale hotel in the Dallas downtown area. It is centrally located and is close to several good eateries with a variety of cuisine choices. If you are looking for a boutique hotel you should consider the Joule as you will not be disappointed.Genuine Hotels.com guest review
"beautiful and stylish modern hotel, worth to stay."
Friendly staff, great location, great design. However bathrooms in deluxe rooms are opened to the bedroom which I didn't like at all.Genuine Hotels.com guest review
Loved the hotel! The staff from valet to front desk to coffee the following morning were so wonderfully friendly, it just made for a relaxing break on a very long week of business. I will definitely be back the next time I am in Dallas! Wish i could have stayed longer than 9 hoursGenuine Hotels.com guest review
The hotel itself was fabulous. They have complimentary valet parking and the staff is very friendly. The location isn't the best, though. There is a ton of construction surrounding the area and the only way to get to the hotel is to find some way to come from the west side of the street because you can't make a u-turn.Genuine Hotels.com guest review
All of the staff were so helpful and friendly.Genuine Hotels.com guest review
Beautiful hotel next door to the original Neiman Marcus store. Downtown was a bit sleepy during our stay, but the hotel was fantastic in every respect. My girlfriend and I have only great things to say about our experience.Genuine Expedia guest review
Blind choice for the trip. Absolutely wonderful. Will go back just for the hotel.Genuine Hotels.com guest review
World class service from this Dallas gem. My wife and I stayed here for our anniversary and we're blown away. From the champagne and truffles in the room to every person giving us five star service, the Joule didn't hold back on anything.Genuine Hotels.com guest review
"Great boutique hotel!"
We stayed here for one night for a bachelorette party and had a great stay! Exceptional customer service, contemporary, upscale interior and very accommodating staff. They upgraded us to a suite the day before we arrived and we had a chilled bottle of champagne and chocolates waiting for us.Genuine Expedia guest review
"A night in Dallas"
My wife and I celebrated our 18 year wedding anniversary there and we invited friends for dinner and a night out in the town. The location was great. When the limo service failed to pick us up in time we had no problem catching a ride. Since the location centrally located we had no problems make our reservations. For the most part the staff was very […] accommodating. Although the concierge was NOT as helpful helping us find transportation when we were in a bit of a bind, everyone else went above and beyond. Definitely a very nice experience. Read moreGenuine Expedia guest review
Unbelievable!Genuine Hotels.com guest review
Hotel was very nice. Staff were very helpful and not one problem with our stayGenuine Expedia guest review
Awesome hotel. Our only complaint is that it was very dark.... the lighting in the bathroom and elevators, though cool style-wise, was really inadequate. Had to use my cell phone light to see the elevator buttons.Genuine Hotels.com guest review
"Beautiful Modern hotel!!!"
This hotel is striking upon first walking in all the way to the rooms. we had 2 Joule suites that were perfectnin size and comfort. The customer service is excellent with very knowledgeable concierge staff. The hotel is very modern and accommodating with in house gourmet coffe shop, restaurant and shopping. The pool and pool area are unbelievable. Overall […] a very excellent hotel with modern chic appeal. Read moreGenuine Expedia guest review
"Not worth the money."
My husband and I were very disappointed with a couple of things. 1.) The bathroom gives no privacy. There's no private restroom it is out in the open in the middle of the room. So if you are taking a shower you step right out into the hall way. The toilet area is surrounded by frosted glass walls with a huge opening up above the door. Which means that […] if you are watching tv on the bed you will be able to smell the other person going to the restroom. 2) The door to enter the room wouldn't lock. Everytime we needed to leave the room we had to call maintenance. 3) Lobby bar and coffee shop closes way too early. We came back t hotel after a concert and wanted to have some cocktails before heading up to bed and everything was closed. We have stayed at the best hotels and this hotel was a huge let down. Privacy, safety, and service is essential. We will not be staying here again nor will we recommend it to anyone. Read moreGenuine Expedia guest review
"Heart of Downtown Dallas"
Wonderful hotel, friendly and helpful staff!Genuine Hotels.com guest review
They booked us in the wrong room, and the hotel was sold out, so there was nothing we could do. Also, the A/C went out, and it was very hot. All that being said, management compensated me for my trouble, and that's all it took for me. Sometimes problems can't be immediately fixed, but they handled it very well, so I'll definitely go back. Pretty ho […] tel! Read moreGenuine Hotels.com guest review
This has been one of the best hotels we have stayed at. Everything, the total experience was great!Genuine Expedia guest review
Very nice had a great stay. Room a little small but overall we enjoyed our stay.Genuine Hotels.com guest review
"Great stay downtown"
Took our family this past weekend for a short stay. The hotel is not geared for families, but the staff was very accommodating and our three young daughters enjoyed the pool. Saturday the pool did get crowded, but Friday and Sunday the girls had plenty of room to splash in the pool. Employees are top notch and will go out of their way to ensure a wonderful […] stay. Best service and attention to detail that we have experienced. Cleanliness of rooms was excellent. Highly recommend this place for all age groups. Read moreGenuine Expedia guest review
Small rooms but love decor. No bathtub/shower combo as advertised. Staff was great! New renovations are very nice!Genuine Hotels.com guest review
"Nice modern hotel"
The staff was amazing and helpful at every turn. The room was quite nice but needed a little maintenance.Genuine Expedia guest review
"Try for yourself I guess."
This was my first and only stay at this hotel. But I was very disappointed and it was mostly with the room size. The room is very small just big enough for the king bed, a tv jammed in one corner and a chair in the other. There is a bench at the end of the bed that you can sit at and look out the window almost like you are standing at the window. The […] bathroom is shower only which is fine except the vanity is just outside the door and if you get in or out of the shower with someone at the vanity you will hit them with the shower door. The vanity is all taken up with a sink, no counter space at all and the lighting is very bad. The toilet area is across from the closet area and that is most of your room. I did get the most expensive room they listed not a suite but they only had two options at the time. Did not eat at the restaurant or drink at the bar but there was a lot of people that seemed to come there to eat so not sure what that was all about. Read moreGenuine Expedia guest review
"Wonderful Hotel & Staff"
From our arrival to departure the staff was amazing. They were helpful and conscientious to our needs. The Charlie Palmer restaurant on site was magnificent for both breakfast and dinner. If you are staying at The Joule, you must have the stuffed quail legs at Charlie Palmer, by far the best $12 I have ever spent on food! The Joule is very clean, comfortable, […] convenient and the staff is truly outstanding. Read moreGenuine Hotels.com guest review
"Friendliest Service Ever"
Beautiful hotel - great location for any downtown event. Every staff interaction was exemplary. They know how to take care of their guests. Charlie Palmer restaurant was also great. Only issue - hotel.com website stated a superior room, but hotel reserved the smallest room. Hotel did upgrade me, but this must get resolved on the website.Genuine Hotels.com guest review
"Not Worth The Money"
Stayed at this hotel because of the proximity to a party we were attending in downtown Dallas on Main St. The rooms were very small for suites and nothing special for the price. The check in staff were a bit snobby but the valet and bellmen were very nice the whole stay. I wouldn't recommend this hotel in Dallas because there are far better hotels in […] this price range i.e.. ZaZa, W, or Crescent. Read moreGenuine Expedia guest review
Clean room friendly staff but hotel has no view and no hot tub or heated poolGenuine Expedia guest review
Great place to stay, only thing was bellmen kinda overpowered us as we pulled in and were unloading luggage before I could even get out of car.Genuine Hotels.com guest review
The hotel was in a great location. The staff was friendly and the accommodations were wonderful. The tenth floor pool was amazing.Genuine Expedia guest review
Really excellent service. Remodel construction still on-going, but I didn't hear anything in the way of construction noise. Conveniently located.Genuine Hotels.com guest review
"The Joule - Dallas"
The rooms at The Joule are very modern which I liked. The first room we were given was so small that I requested a different room. It had a round red leather bed! Ugh - can you say Vegas? It was tacky. The 2nd room was nice, spacious and tastefully decorated. The lighting in the rooms is a bit of a challenge since it is all automated. The worst part […] of the stay for me was having to call every day to request Housekeeping clean my room. This seems so Hotel 101 - why should I have to ask? Design of the hotel is very nice. Service. . .not so great. Read moreGenuine Hotels.com guest review
"Excellent for Wedding Night"
Our stay was great! It was our wedding night, and they treated us great!Genuine Hotels.com guest review
"Small room, a bit claustrophic"
Hotel restaurant has very limited menu and expensive! Room was very small. Pool was disappointing. No loungers, just beds. And the pool is actually small.Genuine Expedia guest review
"Great boutique hotel"
I love this place and will come again for a stay-cation! The hotel staff was great, especially the concierge. He was a male working on 7/12, I didn't catch his name, but he was great!Genuine Hotels.com guest review
"Great for a stay cation"
The Joule is great -- we booked after eating brunch at Charlie Palmer and the manager took us for a tour of the hotel. Stayed overnight when we had theatre tickets. Great location, lots going on in the neighborhood and hip poolside lounge.Genuine Hotels.com guest review
"The Earth is Flat"
One end of the pool is clear glass, flush with the side of the building. Really fun to feel like you're swimming off the edge of the earth.Genuine Expedia guest review
We stayed at The Joule for a night as a last little "baby moon" getaway. The hotel and accomodations were very nice. I wasn't too thrilled about the location. We missed the valet the first time we passed and with all the construction and 1-way streets, it was hard to navigate our way back. Valet was expensive so we tried to look for other places to […] park. Turned out to be a better option to pay for the valet service. Our room had a horrible view. We overlooked the roof of a neighboring building that was under construction - unimpressed. Overall, we enjoyed our night away. Construction around the hotel will end soon enough and I'm sure it will be a fantastic view/stay after that. Read moreGenuine Hotels.com guest review
"GReat Place to stay"
beautifully modern, great atmosphere, awesome pool bar, great staffGenuine Expedia guest review
Very nice Hotel! Hotel was very accommodating, only concern was the room temperature. It states 65 but felt like 78.Genuine Expedia guest review
"Everything was good except...."
...THE CONSTRUCTION NOISE! it was maddening...Genuine Hotels.com guest review
"The Joule in Dallas-Great stay"
This was a wonderful hotel to stay in while I was in town for a conference. The service was amazing and the room was extremely comfortable. I would love to get the chance to stay here again some day!Genuine Hotels.com guest review
"Joule Hotel Dallas"
The bottom line was that we booked a certain level room ( bigger ) and they gave us the smallest room category in the hotel. When we tried to change it, we informed that the hotel was full. Little was done to try and resolve the issue. They 'claimed' the booking information did not come across as correct from Hotels.com. VERY DISAPPOINTING EXPERIENCE […] and interaction with hotel management Read moreGenuine Hotels.com guest review
"Perfect hotel stay"
The staff was extremely helpful. The room was as advertised. The entire experience really couldn't have been better.Genuine Hotels.com guest review
The room is nice but too smalltricoloreGenuine Hotels.com guest review
Very small room. Why I got a room with a round bed still baffles me. Nice room, but not one that I was epecting on a business trip.Genuine Hotels.com guest review
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