"Not new but clean, good service and location!"
We were very satisfied with the service, cleanliness, and location.Genuine Hotels.com guest review
"Not what I expected"
The hotel is old. There was no elevator and we were staying on the 3rd floor with luggage. The internet would only stay on for a maximum of 3 minutes and turn off. It would be on/off for our entire stay. The front desk was very friendly but on check in only gave one room key. The next night, I asked for a second room key and when I tried to use it later […] it would not work. It was after midnight and front desk staff does not work 24 hrs. The rates were pretty much the same as better hotels. I will not be returning. Read moreGenuine Hotels.com guest review
"everything is within walking distance"
The front desk person is very nice and welcomingGenuine Hotels.com guest review
"Our stay at this hotel"
We stayed at this hotel in. Niagara Falls . It location was great !! Rooms need a bit of updating , but acceptable . We got great friendly service !! Very nice ppl . Would stay there again !!Genuine Hotels.com guest review
Advertising was wrong no coffee maker or fridge. Location was good and staff very friendly. Very expensive for what one night stayGenuine Hotels.com guest review
"Best Service Ever"
Went down to Niagara for a birthday, and the quality of service was absolutely fantastic. Every single member of the staff wished me a happy birthday, even the housekeeping staff. Everything is in the local area, within a 15 minute walk to the casinos and the falls, it's great. Amenities are passable, the bathrooms are small, but the service makes up […] for everything. Fantastic place to stay. Read moreGenuine Hotels.com guest review
"You get what you pay for"
The staff was kind. When we walked into the room, the air was a bit muggy and stale. Everything was outdated from the bed covers to the carpet to the TV and bathroom. There was no shampoo or conditioner in the bathroom, only two bars of soap. I'm sure we could have asked for some, but we shouldn't have to. There are no elevators, and the room key is […] literally a key. The lighting was not that great. If you are looking for comfort, you won't find it here. If you are just looking for a simple place to stay, because you'll be out and about all night, this is a decent place. The price was great, except that they charge $10 per extra person over 2 per room. Read moreGenuine Expedia guest review
People at Front Desk are very pleasant and helpful. Location is excellent.You can take a WE Go bus with in a minutes walk. Passage to India (only three minute"s walk) is very good for both veg/non-veg food. Room was clean with fresh linen. I could get a shower cap and coffee maker upon request promptly. Lot of secured parking. What else do you want […] for the price paid . Read moreGenuine Expedia guest review
"I'd stay here again"
Considering the hotel is "older", it's not so bad. Believe me, I'm very picky about where I stay, but honestly, it was clean, close to all the attractions and the staff was friendly. Good price for what you get.Genuine Hotels.com guest review
Great for families, not good for young adults looking to partyGenuine Expedia guest review
"you mean the dumplomat?!"
Location was great. Pool was pretty good. Woman at Front desk was rude! Wouldn't stay there again just because of her!!!Genuine Hotels.com guest review
We found the hotel easy to locate, and in quite a good position for access to the main attractions. The free parking was a boon as in town it was quite expensive. The gentleman who booked us in was very friendly and helpful, and even drew out an itinerary on the street map he provided. The lack of any eating facility was not a problem as there are several […] breakfast type establishments close by and many others for lunch or evening meals around town. The hotel is obviously dated but very clean and everything worked ok in our room. The beds were comfortable and bedding fresh.The aircon was ok but a little noisy, as was the plumbing if the shower was on full. Apart from this the hotel was fine and we really enjoyed our stay in Niagara. Read moreGenuine Hotels.com guest review
"Location and price good value"
Front desk helpfully and cheery. Good location. Pool looked very invitingMaps Sign in to personalize your Google Maps experience. Create your own guides Publish customized maps and share the places that matter to you. Star and save places Mark your favorite locations to find them again quickly in Google Maps. Share local knowledge Write reviews about […] businesses in your town or places you’ve visited to enhance Google Maps for others. Read moreGenuine Hotels.com guest review
disgustingGenuine Hotels.com guest review
"Not for mobility challenged"
This is a great location, older but well maintained and good value. However stairway access only,be warned. Better be 1st floor only if you have trouble with stairs. ( or lots of luggage )Genuine Hotels.com guest review
"Best 2* hotel"
We were very happy to stay in Diplomat Inn. Free coffee machine downstairs was very helpful.Genuine Hotels.com guest review
"good for the price"
great location (short walk to falls). hotel is older, but relatively well maintained. front wing is for smokers. windows don't open so you're stuck with stale cold or stale warm air. no breakfast. Staff is VERY nice and helpful.Genuine Hotels.com guest review
"Close to all sights"
Free parking and close to sights. Very basic and tired. Wouldn't stay for more than one night.Genuine Hotels.com guest review
"Clean and Pet-friendly with great staff"
The Diplomat Inn is an older hotel and the last renovations appear to have been done in the 80s. However, our room was very clean and spacious. We brought our large Bernese Mountain Dog with us on this trip and the manager at the Diplomat Inn was very helpful in booking us a ground floor room close to one of the exits so that we could take the dog out […] easily. He was also extremely helpful in pointing out nearby areas where we could take our dog to do her "business", as well as giving us excellent recommendations for restaurants and sight-seeing (sandwiches, cappuccinos and desserts at the nearby Portage Bakery on Ferry Street should not be missed!). All-in-all, the Diplomat Inn is an excellent value proposition that we would recommend to anyone travelling on a budget, particularly for those travelling with a pet. Read moreGenuine Expedia guest review
"Nice stay - very friendly staff"
Angelo was very nice and courteous. I gave room comfort a 3 mainly due to the fact wi-fi was not working properly. Otherwise, just for a sleep over, great price and location. Will stay there again.Genuine Hotels.com guest review
I checked in with my boyfriend a friend and her boyfriend we are 25 years old and hardly party people before we could even get our bags out of the car we were hounded by the manager for having parties and being loud, we told the women we weren't there for those reason she continued to freak out and threaten us she then followed us to the room and yelled […] at us some more it got to the point where we left and found a new hotel. I have never been treated that way in my life and I would never go back to that hotel lesson learned for trying to save a couple dollars next time I will book a hotel that knows how to treat people not a dirty motel with horrible employees Read moreGenuine Hotels.com guest review
Its a little old style hotel with minimum facilities. Bed cover should be clean.Front desk management is curtious and gentle. In context with rent it is affordable.Genuine Hotels.com guest review
staff were quite friendly and very helpful. The room was clean and comfortable and very affordable. We would definately stay there again.Genuine Hotels.com guest review
"Great Value in Niagara"
This is a old Inn, but it is very clean and comfortable. There is no breakfast but Tim Hortons is just down the road and they offer complementary tea and coffee in the lobby. The water was hot for a shower in the morning and the rooms have been recently painted and are well maintained. The ceilings are thin so book a top floor room if possible. They […] use keys instead of cards for the doors which we liked. The T.V.s are old and there was a old fridge in our room which we unplugged for the night. A bonus is the parking is free where other hotels in Niagara charge up to $20.00 a night. There is also an outdoor pool which I was told is very popular in the summer. We will certainly return to this inn the next time we are in Niagara. Read moreGenuine Hotels.com guest review
"quiet and cosy"
We enjoyed our stay. Johanne at the front desk is really helpful. Although the room was clean with a pleasant smell, the hallways smelled old cigarette smoke. Other than that we had a good quality/price.Genuine Expedia guest review
"close to clifton hiil and falls"
it was great they were very helpful the beds were comfortable very clean and lots of towels walking distance to the falls and the casinoGenuine Hotels.com guest review
"Clean and convenient!"
This hotel was great. Room was very clean. No smoke smell in evidence almost anywhere in the hotel. Excellent location and great value. We will be recommending this hotel to anyone visiting the Niagara region. We also loved that it was really close to the tiny and cozy greasy spoon diner just a block north. We could just walk there for breakfast. (There […] are two breakfast places nearby - we like the smaller one.) Read moreGenuine Hotels.com guest review
"Close to sights"
The manager was very helpful in pointing out sights to see and places to eat, etc. He even gave us a large room just inside the door with the ramp in order to accommodate my daughter's walker. We recommended the motel to friends who were staying elsewhere and they seemed interested. We would stay there again, if visiting that area. The room had a f […] ridge. Read moreGenuine Hotels.com guest review
Good value, location, free parking and friendly staff. Internet didn't work though, had to use Ramadas access from beside the hotel.Genuine Expedia guest review
"good stay for 1 night"
The room was clean and front desk staff were so kind and helping nature, we had a peaceful stay at night, microwave is missing and no elevator for 2,3 floor, no coffee ? No breakfast options in hotel.. other wise it is okGenuine Hotels.com guest review
"We were impressed !!!"
Manager Mr. Angelo was very friendly and helpful. Rooms were very clean. Only problem was that, there was no control of air cooler, so room became very chilled. It was only 10 minutes walking to falls.Genuine Hotels.com guest review
"will book again"
Hotel was a lil dated but very clean. Staff was very friendly. We had no complaints what so ever about this hotel. Was within 10mins walk from both hotels and Clifton hill. Would not hesitate to book here again the next time we need a hotel at the Falls.Genuine Hotels.com guest review
"Nice stay and super friendly desk person"
The hotel is well placed within easy walking distance of the falls, shopping and just plain walking. The front desk person was super friendly and helpful and offered suggestions of things to do and coupons for discounts. The hotel was very clean and comfortable and restaurants were within a100 yards to two blocks. I didn't see an elevator so this might […] be an issue for some people but there are ground floor rooms so maybe not. Read moreGenuine Hotels.com guest review
"Proper hotel, close to the Falls"
The Diplomat Inn is a nice, clean hotel, 10 minutes walk from the Falls. A good room for its price, and amazing for its location, with very pleasant service. I would gladly stay there again.Genuine Hotels.com guest review
"Not bad for a one night stay"
If you are looking for a cheap place to stay for one night this place is really not that bad. The location was great, only a short walk from the falls and other attractions. We ran into one small problem when we went to return our key to the main office there was no drop box and no one there, the door was locked.Genuine Hotels.com guest review
"Perfect for one night"
Stayed here a few times. It's perfect for one night. Close walk to all major attractionsGenuine Expedia guest review
"Good Value in a Good Location"
This hotel is a good choice for either singles, a couple, and even families. It is really close walking distance to both the fallsview side and the clifton hill activity. The service was fast and the staff were really nice & friendly. This hotle actually has keys instead of those swipe cards that always get deactivated. We noticed a musty smell when […] we first entered our room and strangely there was a crib inside! The rooms are very out dated and the beds weren't like the hilton, but it was just fine. I think the bathrooms could use a remodeling, but otherwise the bathroom was very clean. The shower had a good pressure and the water heated quickly. The soap provided was very drying to my skin, so I would bring my own from home next time. The beds were clean with nice fresh white sheets - no stains and no bugs. The parking is free and the internet at the Ramada across the street is available at no cost(no password)!!! I really liked our room on the second floor by the back door. There is no elevator, but we didn't mind taking the stairs! Overall, we had a great time and would recommend this hotel to anyone else who is looking to getaway on a budget. The staff is nice, the rooms are clean and the location is unbeatable! Read moreGenuine Expedia guest review
"Very friendly and heplful staff."
For the monies paid conveniant, friendly,clean and tidy.Genuine Expedia guest review
"Not the greatest for this price"
Hotel was So So. I didn't like the smell in the room. They also said iron will be provided, but nothing was provided. No Elevators either. I would prefer another hotel for this cost, It's ok hotel if you can't find another place.Genuine Hotels.com guest review
"It's nice to go back"
not too badGenuine Expedia guest review
"Enjoyed our stay"
The staff was very friendly and accomodating. Although there was a problem with our AC due to a power outage on the street, they fixed everything as soon as possible. The rooms were very clean. Seems to be a family operated hotel wich would explain why they seemed to care so much about us being comfortable and enjoying our stay. I would definitely go […] back. Read moreGenuine Hotels.com guest review
proche de tous, pas trop loin des attactions donc plus de tanquilité .Genuine Hotels.com guest review
"Hotel ótimo para quem está de carro"
Valeu o custo benefucioGenuine Hotels.com guest review
"Mycket för pengarna"
Helt ok hotell med trevlig personal. Rummet luktade wonderbaum men var annars ok. Läget var bra. Gångavstånd till fallen och lätt att parkera vid.Genuine Hotels.com guest review
街中の外れにあるが、ナイアガラの滝までは歩いて15分ほどで行けます。 部屋は清潔で泊まるだけなら充分。Genuine Expedia guest review
"Hotel na 1+"
Výborná poloha blízko vodopádů, pohodlný čistý pokoj, v blízkosti možnost stravování, vynikající personál který doporučil návštěvní trasuGenuine Hotels.com guest review
朝食無料が決めてで、予約したのに朝食サービスはないということで残念でした。それなら初めから朝食付きと掲載しないでもらいたい。Genuine Hotels.com guest review
"bien pour le prix"
le messieurs a la réception était très serviable, chambre veillot mais propre et relativement confortbable.bien situé 1.5km des chutes je recommande sans problème évidement les SNOB c'est pas assez bien pour vous aller ailleur.Genuine Hotels.com guest review
"Nahe bei den Sehenswürdigkeiten"
Hotel war ok, einigermassen sauber und zweckmässig eingerichtet.Genuine Hotels.com guest review
Hotel facile à trouver en arrivant à Niagara Falls. Accueil très sympathique, explications sur toutes les activités et itinéraires possibles. Possibilité de tout faire à pied, donc mieux de laisser la voiture sur le parking gratuit (loin d'être le cas au centre). Chambre spacieuse, clim OK, salle de bains propre, le tout un peu viellot mais pas désagréable. […] J'y retournerai volontiers! Read moreGenuine Hotels.com guest review
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