Gasthaus Sonnenmatte - Titisee-Neustadt

This guest house was a dump. There were two families of four in our group. We each had young children and reserved rooms for 4 people. Upon arriving, they were only able to accomodate 4 in a room for one family. The other family was split into two rooms...this was not what was reserved. The hotel was run down and one of the rooms' walls were covered […] in styrofoam paneling. Our room, on the top floor had a broken window so we were freezing. The hotel staff was not helpful at all. Really dissapointing!! Read more

Genuine Expedia guest review

Room smelled of cow manure when we arrived. Floor was dirty, cobwebs on the ceiling, broken toilet seat, spray nozzle in bathtub sprayed in all directions (no shower). Check in process and all subsequent staff interactions were unfriendly. For 3.90 Euro, breakfast consisted of rolls in a plastic tote and canned fruit cocktail.

Genuine Expedia guest review

Of my bookings of six different hotels (nine nights) through Hotels.com on this recent vacation this place was-by far- the worst. Arrive Sunday-place closed Sun/Mon. Self check in to dirty basement room in need of maintenance everywhere. Had I not prepaid this dump I would not have spent the night there. This was in the middle of a national holiday […] so there were no rooms available anywhere else or I would have availed myself of one of them even though I had prepaid . Read more

Genuine Hotels.com guest review

This is kind of a mam and pap family run hotel. Its nicely located in reference to Titsee, Feldberg and the clock museum in Fuchtenberg. Nice country setting with a nice view and easy to park there. Hotel staff was excellent. Only problem was yeah the water in the shower doesnt stay warm long.

Genuine Hotels.com guest review

Charming little place. Reminded me of dairy farmland in Pennsylvania! The linens, curtains, etc were old and worn but the hotel rooms were clean and comfortable with lovely balconies.

Genuine Hotels.com guest review

The owners seemed bother with our presence, don't tend to feel discriminated or intimidated easily, but this people did a great job. If you are American please don't bother to stay here, they threat you like crap, and don't you dare to ask a question they are as rude as can be. My question is why is this place on Expedia, they should not advertise this […] property. If you are not sure about this property, don't hesitate to contact me. Read more

Genuine Expedia guest review

It should be not having the classification of an Hotel, on the day of arriving nobody was there, reception was closed as well as the restaurant. We had to ask arround to find our room key. Not until the next morning we found somebody to give us a guestcard which brings you with the free bus to different places in the neighbourhood. The so-called free […] internet connection in the lobby didn't functioned. The bottom of the swimming pool was dirty. People were extremely not servant, nobody spoke another language then German. In the room there wasn't even a little soap to use to wash your hands and of course nothing like shampoo or anything else and the towels were old. It was not a nice experience at all, although the surroundings were beautiful, but it would be better to find a real hotel in the neighbourhood. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel is not within walking distance of Titisee. Breakfast was mediocre. We asked for a towel for our third person, but never heard back from the staff. Third bed was not made up upon arrival, and we had to ask for a blanket.

Genuine Hotels.com guest review

Excellent as always.. look forward to being back in the black forest again and staying at this lovelyplace with extremely reasonable rates

Genuine Hotels.com guest review

We pre paid for this accommodation. On arrival, there was no one to receive us, just a set of keys and a note left on table. Departure was the same. Didn't see a member of staff the whole time we were there. Thankfully, a neighbour hotel fed us in the evening and breakfast. Very disappointing.

Genuine Hotels.com guest review

Very average. Just think of it as a bed for the night. Meals are of self service buffet style. Good quiet position off main road.

Genuine Hotels.com guest review

The hotel is tired. The family room we were in was in the roof and very hot and stuffy. If you opened the windows you incurred the noise of the cars passing on the road nearby. The beds were all uncomfortable, the pillows deflated into nothing so no one was able to get to sleep. Dinner was a buffet style which did not look appetizing so we ate out. […] Having said all that, the surrounding countryside was beautiful green fields and trees in the distance plus idyllic picture postcard houses and buildings. Read more

Genuine Hotels.com guest review

Just stayed for one night in the hotel after skiing. My room was cold and I there was no hot water in the bathroom. The manager told me that there was no hot water because of the capacity of the heater, the hotel was full and the heater didn't attend so many people. The manager was unpolite and told me that I have to complain to Hotels.com. No sens […] e. Read more

Genuine Hotels.com guest review

We were a group of 18 persons including kids and stayed in the hotel in early December 2012. Price and availability of many rooms to accommodate our group are the main considerations for choosing this hotel. We had read previous comments before booking the hotel, but found that the hotel is quite satisfactory. It is a bit old, but the rooms are generally […] spacious and ok, and it is not far from Titisee. The minus are that the hot water for shower is limited, so those staying in a triple room or some in the double room did not have enough hot water for shower in the evening. There was no or very weak heating in the room, but we just managed to keep warm with the quilts. One group member complained that there was dripping sound for the taps at night, though that was a small problem. A lot of people stayed in the hotel despite some negative comments. Read more

Genuine Hotels.com guest review

Lovely surroundings in the midst of Germany's Black Forest. Peaceful environment and breathtaking views! Very conveniently located if visiting Titisee-Neustadt. Only downsides: breakfast was very average and staff not particularly helpful. Excellent value for money nonetheless with wifi access in the room!

Genuine Hotels.com guest review

very good location.worth the price.very good hospitality michael

Genuine Hotels.com guest review

I'm really sad that I didn't read other people opinion about this hotel. everything is very old,dirty and not comfortable. most of the furniture are broken, beds are noisy. the behavment of the mannager in charge was very bad. He charged us 2 yoro for local tax for children instead 0.8 yoro. they didn't put in the rooms wat they wrote in your list. […] we'll never come back to this hotel. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very happy and satisfied with overall experience. Hotel was clean and rooms comfortable. Meals all OK with all you can eat buffets for breakfast and evening meal. A good mix of hot and cold food in the evening, though puddings were a little disappointing. Staff could not have been nicer or friendlier. Wfi always worked OK, used it to check out weather, […] local attractions and directions and routes. Read more

Genuine Expedia guest review

the room its in basement no internet like the promised in general not comfort

Genuine Hotels.com guest review

the room its in basement no internet like the promised in general not comfort

Genuine Hotels.com guest review

Das Personal ist sehr freundlich u. zuvorkommend, die Zimmer sind sehr geräumig u. sauber, die Auswahl am Buffet ist ausreichend, alles vorhanden von Wurst, Käse, Marmelade bis Orangensaft u. Obst. Das Hotel hat eine zentrale Lage, von wo aus man alles super erreichen kann (Titisee, Freiburg, Europapark...)

Genuine Hotels.com guest review

Muy buen hotel, recomendable.

Genuine Hotels.com guest review

nullissime

Genuine Hotels.com guest review

moyen

Genuine Hotels.com guest review

Im großen Ganzen wahr ich mit dem Hotel zufrieden

Genuine Hotels.com guest review

Razóavel

Genuine Hotels.com guest review

Wir sind wirklich nicht empfindlich, aber diese Hotel ist absolut nicht empfehlenswert. Die Rezeption (eine kleine Holzhütte im Hotel) ist nie besetzt (man ist auf die Öffnungszeiten des Restaurants angewiesen), die Mitarbeiter unfreundlich. Im gesamten Hotel wird geraucht. Im Zimmer selbst war im Bad überall Schimmel, die Toilette nicht richtig geputzt […] und überall kalter Rauch Geruch. Wir werden den Aufenthalt leider nie vergessen :-( Read more

Genuine Hotels.com guest review

Das Zimmer war renovierungsbedürftig und es schien wie eine Notlösung, der Tür zum Flur fehlten unten einge Zentimeter, so dass man alles vom Flur besonders gut hören konnte. Der Service war nicht vorhanden und wir waren froh kein Essen dort zu uns nehmen zu mussten! Der WLAN Empfang war nur im Restaurant gewährleistet, nicht auf dem Zimmer... Fazit: […] Nicht zu empfehlen, nicht mal, wenn man wenig erwartet! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Het hotel is wat rommelig in onderhoud maar de prijs is daar ook naar. Ontbijt ( € 3,80 pp)en diner zijn goedkoop ( ongeveer € 30 voor 2 pesonen met een glas wijn ) en de smaak is goed.

Genuine Expedia guest review

Nel complesso è adeguato il rapporto qualità prezzo( considerando la zona di Titisee abbastanza cara): l'hotel è un pò trascurato per quanto riguarda l'estetica e la pulizia; i proprietari e il personale non sono dei più simpatici. Tuttavia la stanza era molto spaziosa, i bambini possono giocare nel giardino e fare il bagno in piscina; la colazione […] è discreta e la cena a buffet offre una buona possibilità di scelta. Read more

Genuine Expedia guest review

Un hotel simple qui a du avoir une splendeur autrefois mais qui ne correspond plus aux critères de confort, de securité d'aujourdhui.Le paysage alentour est magnifique.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

die sauberkeit . staub war überall mann konnte nichts dunkeles ablegen SERVICE gab es überhaupt nicht zum essen gab es nur buffet das sich jeden tag wiederholte das gebäude sieht aus als würde es jeden moment einstürzen

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

etwas abgelegen aber nicht ruhige lage da eine Hauptstraße gleich neben dem hotel verläuft.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Wir waren sehr zufrieden mit der Sonnenmatte! Das Hotel ist nicht das Neueste, aber es war alles vorhanden, was unsere (bescheidenen) Wünsche betraf. Das Essen war üppig und schmackhaft und im Preis-Leistungsverhältnis nicht zu übertreffen. Wir werden wieder kommen!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Ne vous attendez pas à un palace, cet hôtel resemble à un vieux motel des années 80 qui aurait bien besoin d'une restauration. Petit déjeuné moyen pour l’Allemagne. Bref pas cher et convenable pour le prix. C'est l’hôtel le moins cher de la région du Titisee. (même prix qu'une auberge de jeunesse).

Genuine Expedia guest review

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Genuine Hotels.com guest review

Das Hotel liegt in einem kleinen Weiler, unweit von Neustadt. Ruhig und Familiär. Preis Leistung ist kaum zu überbieten. Ich hab mich sehr wohl gefühlt. Wer ein Luxushotel sucht ist hier am falschen Ort.

Genuine Hotels.com guest review

Accueil médiocre, personnel désagréable Pas très propre, pas de draps à notre arrivée, nous en avons trouvé en fouillant dans une armoire dans le couloir. Pas chère, déjeuner moyen, diner raisonnable

Genuine Expedia guest review

Super vu le tarif !

Genuine Hotels.com guest review

ich fand den Preis im Verhältnis zu dem was geboten wird sehr gut. Zimmer sind ausrechend groß, Frühstuck war sehr reichhaltig, obwohl nur wenig Gäste an diesem Tag der Nebenseson da waren. Das einzige kleine Manko: die rustikale Zimmereinrichtung, über die schaue ich bei dem Preis gerne hinweg. Das Hotel kann ich sehr weiterempfehlen

Genuine Hotels.com guest review

Wir sind schon weit gekommen aber was wir im Schwarzwald angetroffen haben spottet jeder Beschreibung. Bei einem günstigen Preis nimmt man gerne mal einige Einbussen in kauf. In Sachen Sauberkeit und Hygiene gibts aber durchaus Grenzen. Einzelheiten aufzuzählen hat keinen Sinn, es war einfach alles Schutzig und schmuddelig. Statt einem Lattenrost lag […] die verschmutzte Mattratze des Ehebetts auf einem einfachen Brett. Die Kinder hätten wohl im Bezirksgefängnis besseren Komfort bekommen als hier. Die Aussenwand mit Fensterfront im Zimmer 38 war nicht Isoliert, der Wind war im Zimmer bei geschlossenen Fenstern spürbar. Gottseidank fünktionierten die verstaubten Radiatoren einwandfrei bei einer Aussentemperatur von minus 20 Grad C. Gefrohren haben wir zwar nicht, da wir das Bett vom Sohn vom Fenster weg an die Wand des Zimmernachbarn geschoben haben. Das Nichtraucherzimmer hätte genausogut ein Raucherzimmer sein können denn der üble Geruch darin liess sich ohnehin nicht richtig definieren. Auch mit lüften und Zimmerdeo war dem nicht beizukommen. Vor dem Hotelausgang konnte dafür dank dem zerstampften Schnee direkt vor der Türe die nächtlichen Geschäfte von nachbars Hund ausgemacht werden, was auch noch am anderen Tag da lag. Die Krönung vom Ganzen war dann der Schimmelpilz am Toastbrot. War aber nicht weiter schlimm, es hatte ja noch Brötchen, Käse und Wurst?!?!?!? Die aufmerksame Wirtin hat aber sofort reagiert (ohne dass ich etwas gesagt habe) und am nächsten Tag war die Schimmeltoastscheibe nicht mehr zu sehen. Ich bin ein grosser Fan der Deutschen. So etwas aber macht mich wirklich wütend und ich frage mich ob die Hoteltester nicht einmal zuerst vor der eigenen Türe aufräumen sollten statt auf Mallorca, Türkei etc. Diesem Betrieb sollte das Bundesamt für Hygiene einmal ein Besuch abstatten. Dieser Betrieb schadet dem deutschen Image und hinterlässt ein völlig falsches Bild von diesem grossartigen Land und den Leuten. Keine Angst, wir kommen wieder nach Deutschland, w Read more

Genuine Hotels.com guest review

Guter Preis, gute Lage und gutes Hotel. Frühstück war einfach, aber vollkommen ausreichend und qualitativ gut!

Genuine Expedia guest review

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Genuine Hotels.com guest review