"Very convenient for shopping and the airport"
Great design hotel, much better than one would expect for an airport hotel not in the luxury category. Very comfortable rooms with excellent mattresses. Not a lot of closet space, but that's ok as it's usually just for a night. Close to big box shopping (Ikea, Best Buy, Banana Republic Factory) so with no sales tax in Oregon, a good place for out of […] staters to stay before flying home! Read moreGenuine Hotels.com guest review
"A fun Weekend."
Neat layout. Pool was perfect for young kids, Need a spa! Room layout was fine but couch was under TV. Right on the Max.Genuine Hotels.com guest review
Response by Aloft Portland Airport at Cascade Station Thank you so much for your review BJ! We are glad the kids like the pool! We hope to have you with us again soon! Sincerely, Crystal Sincoff Guest Services Manager
"No late check out... NOT HAPPY"
We stay at Aloft on a regular basis due to travel. We like being able to park, get a shuttle and have a late check out as needed based on flights.This time, I asked for a late check out and they said no. Being an airport hotel this should be accommodated. The front desk called cleaning and asked if it was alright, they said has anyone else requested, […] she said no, then maid services said no we cannot accommodate. Any other hotel by the airport would accommodate. So we had to pack our stuff up and roam around with our stuff until it was time to leave for our flight. If you want repeat airport business, be more accommodating. There are cheaper, parking and shuttle services available right down the block. We were long time guests and now I am re-thinking our hotel. Read moreGenuine Hotels.com guest review
Response by Aloft Portland Airport at Cascade Station Hello! Thank you for taking the time to write us a review. We appreciate your feedback. I want to apologize for not being able to accommodate your late check out. As you are a frequent guest you know that we honor late check out requests most of the time. We do our best to honor all guest requests. A couple of factors come in to play with us being able to honor a late check out; occupancy of the hotel, the number of late check outs requested in a given day. We do our best to honor all of our requests, but sometimes this may not be possible. If we are unable to give you a late check out we would be happy to hold your luggage for you until you would like to pick it up. Thank you for staying with us and I hope you have a beautiful day! Sincerely, Crystal Sincoff Guest Services Manager
awful experience super slow elevator and NO stairs for use inside unfriend staff overall a huge disappointmentGenuine Hotels.com guest review
"Great location and high quality"
I did not spend very long at the hotel but enjoyed my stay while I was in town. The staff was helpful and informative--would recommend to family, friends and business associatesGenuine Hotels.com guest review
"It does what it is meant to do - and well."
This hotel is meant for overnight stop overs next to the airport. It does this well in a trendy modern way. Being next to a 24hr IHOP helps.Genuine Hotels.com guest review
Response by Aloft Portland Airport at Cascade Station Thank you for your review Alan! We are so glad you go to stay with us! We hope you got to take advantage of our 24 hour shuttle to and from the airport. Hope you can visit again soon! Sincerely, Crystal Sincoff Guest Services Manager
The 24 hour pool and airport shuttle makes this a great place to stay.Genuine Hotels.com guest review
Response by Aloft Portland Airport at Cascade Station Thank you, Allenak! We are so glad you liked our amenities and hope that we can have you with us again in the future. Sincerely, Crystal Sincoff Guest Services Manager
"Close to airport"
I've stayed here once before, and this time I was here in a King room with my husband. It's a great, modern hotel. WIFI is great, and the hotel has a bar, pool, more than adequate mini-gym, and a pool table/hang out area. Service was great -- the girl in the afternoon/evening was more helpful than the morning staff, I found. Our first night there she […] printed off directions for us to a restaurant in town. It just seems that outside of WIFI, nothing was free. I was scared to use the tea in the room, because I didn't want to be charged for it, because EVERYTHING downstairs in the food area was pretty pricey. It's a great location, because it's easy to get on major highways/interstates and get on the MAX, but at the same time, when we didn't have our car, and didn't want to pay $10 for a day pass on the MAX, the only food options around the hotel were typical chains. Not really idea with the food options in PDX. However, that's not really a hotel issue. Just something to think about. Read moreGenuine Hotels.com guest review
The bed was very uncomfortable.. Did not get a good nights sleep. I will not stay here again. The body products were awesome ! If u like a Very firm bed it would be OK, but for me I woke up with a aching back and a sore neck.Genuine Hotels.com guest review
my daughter and son were stranded in SLC after missing a flight. they stayed at this DoubleTree. it was convient, clean and newly remolded. shuttle was prompt in pick up and returned them to the airport then next morning. great saveGenuine Hotels.com guest review
"close to Airport."
I love the simple design & comfort. 24 hour swimming pool hour. The shopping nearby. I want to come & stay again.Genuine Expedia guest review
Perfect location for shopping, airport, trolley train to downtown PDX, sightseeings and restaurants plus many more!!!Genuine Hotels.com guest review
Response by Aloft Portland Airport at Cascade Station We are so glad you enjoyed our location and stay! Thank you so much for your review and we hope that you can visit again soon! Sincerely, Crystal Sincoff Guest Services Manager
"Great hotel in great area near airport!"
We LOVE Aloft hotels and this location was no exception. The front desk staff was attentive and helpful. Our room was as expected- clean and comfortable for a family of 4 (with two teenage boys) Aloft is located near multiple shops and restaurants within walking distance which was ideal when staying over to catch an early morning flight.Genuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station Our easy, breezy style is a lot of fun isn't it? Thank you for your review, Barbie, and we hope you and your family get a chance to stay with us again soon! Sincerely, Crystal Sincoff Guest Services Manager
"Most expensive 3 hour stay I've ever had."
My flight from NYC was terribly delayed due to weather. This was not the hotel's fault at all. But by the time I arrived, I had time for a shower and 2 1/2 hours of sleep. My issue concerns how the hotel handled it. The weather delay was not the hotel's fault. But the day staff didn't even offer me a complimentary breakfast to acknowledge that I hadn't […] had a full night there. They should be "schooled" in the "old school" rule about doing business over the long haul. I could see I might have enjoyed the hotel if I'd been able to be there over night as planned. Because there was no complimentary acknowledgment that I'd paid for a full night's stay and only got 4 hours, I won't recommend the hotel to anyone, because the hotel appeared to not care, just with a smile. Later, I realized I'd left my computer case in the lobby. I called and spoke with a representative who also had a pleasurable disinterest in my situation. This trend of friendly non-investment leaves the customer feeling unsatisfied. Read moreGenuine Expedia guest review
"Aloft gets A+"
Great place and friendly staff. Only complaint is that plugs in the bathroom are not convienent for drying hair etc. they were hard to get to behind the micro wave and coffee makerGenuine Hotels.com guest review
The hotel offers no service. They check you in and that's it. If there is more than one person in the room and you plan to stay for a few days, plan on having wrinkled clothes as there is no where to hang anything. The room offered nothing not even information about the surrounding area. You can get a snack in the lobby, but no food is offered at the […] hotel. I understand the minimalist design, but it was more like a cell room. The lobby was noisy and chaotic. Far too expensive for what you get there. I doubt I will stay there again. Read moreGenuine Hotels.com guest review
Response by Aloft Portland Airport at Cascade Station Thank you for taking the time to write a review Starla. I am sorry that you were unhappy with your stay and if you would like to discuss this further I would be happy to speak with you. There are hangers in the closet area for your clothing. We do offer a book in the room called "Revel in Portland" which does have some helpful advice for things to do in the area. Our front desk team is knowledgeable about things to do in the area and would be happy to help you with activities near the hotel. In the lobby there are two Ipad stations with local area information and we also have two computer stations if you wanted to look online. Our bar, Wxyz, does offer a menu serving pizza, hummus plate, wings, our grilled cheese and tomato soup and more. Our Re-fuel area has grab and go items: wraps, salads, and continental breakfast items. In the morning we have a made to order breakfast sandwich menu, breakfast burritos, and one of my favorites the monte cristo breakfast sandwich. We know our modern, savvy space isn't for everyone and appreciate you sharing your thoughts with us. Sincerely, Crystal Sincoff Guest Services Manager
"So convenient for the MAX and shopping"
I chose Aloft at Cascades Station because it's so accessible to I-205, PDX, and the MAX station to hop on a train and go right to downtown Portland. It just couldn't be any easier. The very modern décor isn't my favorite, but the room was pleasant, the bed comfortable, the shower roomy, and everything was clean. It did seem very bare basic--nothing […] on the walls except the flat-screen TV, and no towel bar by the sink. It wasn't clear to me whether there was a complimentary continental breakfast downstairs or if there was just food for purchase. Since I planned to meet friends for breakfast anyway, this wasn't important to me on this trip. The hotel staff was friendly and efficient. I used the workout room once and it was clean and the equipment was in good order. I didn't use the pool or other public areas. I will definitely stay at this Aloft again because of the location and convenience and it was perfectly comfortable and adequate. The Cascades Station shopping mall and IKEA are in close proximity (a short walk) so lots of nearby shopping and restaurants are easily available. Read moreGenuine Expedia guest review
Excellent rooms with great service.Genuine Hotels.com guest review
"A step back in time"
What a cool experience! Very eclectic. 50's era furnishings, large windows, and a shower that I didn't have to step in and out of. Totally impressed and a unique experience.Genuine Expedia guest review
it was very confort stayGenuine Hotels.com guest review
"Convenient to PDX"
Aloft was very convenient and comfortable. I'd recommend it to anyone needing a room near the airport. Nice breakfast bar too!Genuine Hotels.com guest review
"Modernist, central to PDX, I-205, Max & shopping."
The staff are accomodating, eager to assist, very friendly & welcoming manner. All interactions with staff rated above average. Facility is minimalist & modern. Very well done, concentrating on style, less on overstuffed comfort. Room appointments are high end, with abundant attention paid to the techy traveler. A port for every device. Well suited […] for traveler. Close to PDX & I-205. Central in Cascade Station shopping district. No shortage of eateries or shopping opportunities. Great place for weekend getaways: Ladies shopping weekend, Back-to-school & holiday shopping hub. Read moreGenuine Expedia guest review
"Nice & close to airport but..."
Very nice & clean hotel. I loved everything about this place but the beds were so hard & so uncomfortable. I ended up taking Advil in the middle of the night for a sore back. If it wasn't for this reason I would have loved it.Genuine Expedia guest review
Overall the stay was good. The associate at check in had trouble getting us checked in. She stated that the hotels.com information did not come through on their end and that she would have to manually check us in. Did take longer than expected. Hotel is close to airport so there was plane noise in the am.Genuine Hotels.com guest review
Beautiful room. Friendly staff. Affordable. Loved the shower! We would definitely stay here again .Genuine Hotels.com guest review
"Amazing accomodation near the airport."
Everithing perfect but noise between rooms isn't at same excellence level.Genuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station We are so glad you liked your room and our hotel. I want to apologize that there was noise from a nearby room. Did you let our front desk know? They may have been able to move you to a new location. We hope we get a chance to have you with us again soon. Thank you for staying with us. Sincerely, Crystal Sincoff Guest Services Manager
excellent, friendly !Genuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station We are so glad that you enjoyed your stay! Thank you so much for your review and we hope to have you with us again soon! Sincerely, Crystal Sincoff Guest Services Manager
"Nice, new, and cozy."
This was our first time staying at Aloft and we loved it. From modern design, to cleanliness and well designed rooms. The pool was clean and warm (we had the kids with us and they would not get out of it for two hours). There is also a nice little bar and a cozy lounge on the bottom floor. Overall very happy with it.Genuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station We are so glad that the kids enjoyed the pool and you enjoyed our hotel! We hope you get a chance to relax in our cozy lounge again soon! Sincerely, Crystal Sincoff Guest Services Manager
Attentive, service-oriented staff with great attitudes. Cindy (?) at the front desk and young man on third floor were outstanding in their service. Wonderful location, very clean, very good in many ways.Genuine Hotels.com guest review
"Cool and Convenient"
I loved Aloft. I was coming to Portland for one night to visit my son, with a 7:30 a.m. departure. I decided to stay near PDX so I wouldn't be stressed the next morning, and my son suggested Aloft. It was very convenient; the room was comfortable and clean, and the wireless was fast and free. I didn't have time to eat, but the lobby eating area with […] breakfast and snack choices was very appealing. Read moreGenuine Hotels.com guest review
I wanted a hotel close to IKEA at the PDX Airport. Never having stayed at an Aloft property before, I thought I'd give it a try. Despite its location on final approach to the runways at PDX, it was very quiet.Genuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station Thank you so much for your review Bru! We really appreciate it. We hope you get a chance to stay again soon! Sincerely, Crystal Sincoff Guest Services Manager
"Convenient, reasonable price"
Excellent bed, very good IT amenities, quick in and out. No room service or restaurant, but plenty of food nearby (walking distance). Bar has ok selection, but nothing special.Genuine Hotels.com guest review
"It is always pleasant and clean."
LovelyGenuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station Thank you for your lovely review! We hope to have you with us again soon! Crystal Sincoff Guest Services Manager
"Train Trip to Portland"
Normally my son and I stay at a Marriott Hotel in he Lloyd Center area. This trip the hotel and surrounding hotels were booked. We made a last minute booking at the Aloft Hotel in Portland. We were pleasantly surprised. The hotel was more modern than we are used to, however it was clean and the staff was very helpful. We enjoyed a swim in the pool and […] a good nights sleep. Being located near the Cascades Max Rail station is wonderful, providing convenient transportation to the city. Read moreGenuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station Thank you so much for choosing to stay with us Benjy! We are glad that you liked our hotel and got a chance to have a swim in our indoor heated pool! We hope we have you with us again soon! Have a beautiful day! Crystal Sincoff Guest Services Manager
"Not what we expected"
We will never stay in another ALOFT hotel again the reasons are: 1) The free WIFI was a box that required an additional HDMI cord,to have access to the internet 2) you could not watch TV and be on the internet at the same time 3) there was no sound through the tv, only your computer. 4) the carpet was softer than the bed. 5) one of the two elevators […] was out of service and you had to wait several minutes to get on (VERY SLOW elevator) 5 floors of rooms and a full house Read moreGenuine Hotels.com guest review
Stayed for one night. Room was very clean, & comfortable. Front desk staff was excellent. Very friendly, nice, & helpful both at checkin & checkout. Would definitely stay again.Genuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station Thank you so much for your review! We are so glad that you enjoyed your stay with us! Please come back and stay again soon! Crystal Sincoff Guest Services Manager
When a home renovation project went awry, we needed a last-minute hotel that would allow our dog to stay with us. Aloft was convenient, clean, modern and the staff were super-helpful. Great selection of snacks, and the bar stays open late.Genuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station We are so glad we were available for you and your four legged friend! Thank you so much for your review and we hope to have you with us again soon! Crystal Sincoff Guest Services Manager
Aloft is a great place, in a great location with great staff!Genuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station Thank you so much for your review! We are so glad you had an awesome experience with us and we hope you can stay with us again soon! Sincerely, Crystal Sincoff Guest Services Manager
"Best Hotel stay in many years"
Aloft Portland is a must stay at hotel if you need a room. Everyone there was extremely friendly, the rooms are amazing and extremely clean. They have live music on Saturday nights down at the bar, and that made the stay just that much better. The whole hotel has a really laid back and chill atmosphere. The gym in the hotel is great if you like to work […] out and don't want to miss a day or two of it while staying there, and the pool is great. Overall, I would recommend Aloft Portland to anyone visiting Portland, or just needing a weekend away. Read moreGenuine Hotels.com guest review
"Nice Hotel and close to PDX"
The room was very nicely appointed and clean. The Hotel has a very convenient location for Dining, Coffee and shopping too. I would definitely stay there again!Genuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station Thank you for your review Chuck! So glad you liked our rooms! Our housekeeping team does an outstanding job.at making all of the rooms comfortable and clean. We hope you get a chance to stay with us again soon! Sincerely, Crystal Sincoff Guest Services Manager
"Comfortable Hotel Near the Airport and MAX"
We stayed for a long weekend trip to explore Portland. Our first choice would have been to stay downtown, but this hotel was about $100/ night less than what a comparable room would have been in the center of the city. The hotel was clean, modern and comfortable. The staff was attentive. Even though we were right next to the airport, the hotel room […] was amazingly quiet. It was cool to see airplanes flying low over the runway without being able to hear them. The location worked out well for us. We could walk about 100 yards and be at a MAX light rail line that took us into the city. If you aren't familiar with Portland's light rail, it is excellent. There is a bar in the lobby with some light fare (sliders, etc.) and well mixed drinks. They had live music one night we were there. There are some restaurants in the immediate area if you don't feel like venturing far. We had a great vacation and plan to do it again sometime. I wouldn't hesitate to come back to Aloft. Read moreGenuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station Thank you so much for your review Aaron. We are so glad our location worked for your visit to Portland. We strive to have all or ouf guests have an agreat vacation with us. We hope you get a chance to stay again soon! Crystal Sincoff Guest Services Manager
"Awesome Hotel! Cheap Rate!"
I stayed here recently and found the Aloft to be a perfect hotel for us. I only stayed here for one night, but the hotel was clean, new, and had fantastic service. I didn't get a chance to go into the pool, but it looked great. The hotel is part of the W chain and all the same amenities in the room such as the W would have. The only issue I would have […] is that I called for a wake up call early in the morning, and no one woke us up! Lucky we woke up and checked. However, the hotel called us a day after apologizing that they had forgotten and they said that if we would like to talk more about it (compensation I assume), but it wasn't a big deal to me. Anyway, I highly recommend staying at this hotel. Read moreGenuine Hotels.com guest review
"Location isn't Everything"
The Aloft Hotel near the airport in Portland, OR is a cool looking place Impressive lobby, and an aesthetically, nice looking room. That's where it ends. The attendant who checked us in acted put upon that we would be bothering him about checking in (perhaps not an OR native?). The property is near a major airport, so we knew there was going to be airport […] noise. But the excessive noise coming from the elevators and people in the hall was what we would have expected from a lower priced, lower rated property. And the cool bathroom? Not so cool when the person you're sharing the room with turns on the bathroom lights in the middle of the night and illuminates the entire space. Our room lived up to the old saying, "looks are deceiving." Sorry to be so negative, because we were really looking forward to our stay. Read moreGenuine Hotels.com guest review
"Nice, conveniently placed hotel"
I stayed here during the last three days of my trip to Portland. First, my room was available before 3pm, which was great so I could stow my gear and then go. The room I had was small, but comfy as I was traveling by myself. There is no tub, only a very nice shower. There is a fridge and microwave in your room. If you are staying 2 nights or more, you […] have the option to opt out of housekeeping. Read moreGenuine Expedia guest review
The hotel was perfect, very retro. The staff was friendly and I felt if I needed anything they would be right there. Close to shopping and a few sports bars. The free shuttle back and forth to the airport made it even better.Genuine Hotels.com guest review
The hotel was very minimal in style and comfort. Was decorated very cold. I am older so understand that it might be a young thing but I foung it cold and uncomfortable!! The beds are to low and hard, The door on the bathroom did not fit the opening so there was always a side open, The absolutely ugly curtain on the closet made it aparerent that they […] cut corners on decor. Then their are NO rollaway beds. It was an air mattress which failed to be considered a bed!! With sponge bob sheets to boot!! To top this visit off the shower curtain fell from the wall. Luckily we had finished our showers first!! I think the consept of "Aloft" is great, but at the price to stay there it was Aweful!!! Read moreGenuine Hotels.com guest review
"Convenient, roomy, and comfortable"
Aloft is two miles away from Portland International Airport, and literally across the street from a shopping plaza. You can walk across to do some tax free shopping at Marshalls, Ross, DSW, Banana Republic Factory, as well as grab a bite to eat from Red Robin, and other such eateries. Aloft has a very cool vibe, and is much more modern in its style […] relative to other hotels. The rooms were huge, and comfortable. I would definitely come back again. Read moreGenuine Hotels.com guest review
Hip hotel with great decor , cool bar and a very good location as it is located close to the airport and the light rail stop to downtown Portland is just a 10 minute walk .Genuine Hotels.com guest review
"Nice hotel close to Portland airport"
Simple check-in from friendly staff. Checkout was a breeze. Shopping center across main access road gives options for eating.Genuine Expedia guest review
Response by Aloft Portland Airport at Cascade Station Thank you for your review! We are so glad you enjoyed your stay and hope that when you are in Portland again we get to have you stay with us! Hope you are having a beatuiful day! Thanks so much! Crystal Sincoff Guest Services Manager
My wife and I stayed here for our wedding night before we flew to Hawaii and Katie (One of the Managers) treated us so well!!! Making our room very romantic!!!Genuine Hotels.com guest review
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