Country Hearth Inn & Suites - Mackinaw City

It was what we needed it for. We did not pay much, we did not expect much. Close to the bridge is what we wanted & a bed to sleep in. Thats what we got. Cleaner with better towels would have been nice though.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel was a disappointment to our trip. There was no TV remote, no washrags, no in room telephone, very low wifi signal, no water in the hot tub, pool was unkept and unclean, very little breakfast. (No fresh muffins, toast, cereal, etc.) We stayed two nights, on our second day/night there were no housekeeping, nor did we receive any clean towels, […] washrags, and the beds were not made. Read more

Genuine Expedia guest review

Many negatives about nearly every aspect of visit. Positives were the coffee and muffin. Room was clean. Had extra towels.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Clean, simple, inexpensive option. The only issue I had was that I had to plug in the TV to turn it on and unplug it to turn it off because the power button on the TV didn't work.

Genuine Hotels.com guest review

I had read some good reviews, and some bad before I booked. Honestly, for the price it was better than I expected. Yes, the carpet was a bit stained (but so is mine at home), the walls were a little thin so you could hear neighbors (no different than the dorm rooms I am used to). It was no holiday inn, but it also didn't cost it. If you are looking […] for a good price, and can live with a little 'rough around the edges' this is a good way to go. I would stay there again if I am ever looking for a place in the Mackinac area. Read more

Genuine Hotels.com guest review

We stayed in Mackinaw City overnight on our way to the UP and it was a pleasant experience. The hotel is older but the room was clean with clean sheets and towels and the service was friendly. They have a pool and hot tub but we didnt use it during our short stay.

Genuine Hotels.com guest review

I booked a room with 1 queen size bed and received a room with 2 small beds I explained to the staff the problem and showed them my receipt and they were not helpful. The carpet is in need of some cleaning big dirty spot right when you walk in the door

Genuine Expedia guest review

The light in by the bathroom sink made a very loud noise but we just left it off. Since we were pretty much just slept and watched tv at the hotel... it was great and fit our budget. We didnt use the pool or the breakfast. The only thing that upset me was that we asked the hotel staff person for advise on a local eatery or store that may still be open […] at 10:30 on a Saturday night, she said nothing was open however when we explored downtown on our own we found MANY spots still open. I agree with others that say you get what you paid for but we were satisfied. Read more

Genuine Expedia guest review

The hot tub in this hotel was not functioning, as it indicated on Expedia and when we asked what the cancellation policy was, so we could go to a different hotel, we were told that we would have to deal with expedia directly. Well, of course at the time of night we were there, we were not about to spend a half hour on the phone. The breakfast was disgusting. […] The milk was not cold and they had two different kinds of cereal mixed in one container. Read more

Genuine Expedia guest review

No one answered the door. The suite was 2 bedrooms with 3 beds all crushed in a single room. Refg. did not work, carpet dirty, bathroom dirty. Had I not paid for this before I got there I would of turned around and went someplace else.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It is a classic Mackinaw City motel.

Genuine Hotels.com guest review

It was ok I have had worst

Genuine Hotels.com guest review

My husband I stayed on a Friday night as we passed thru on our way to the UP. We arrived after 10:00 and a staff person met us in the lobby. If you are expecting this hotel to be like one of the big chain hotels, you will be dissapointed. Yes, the decor is dated, but that didn't bother us. We, however, were looking for an inexpensive place to stay and […] sleep for the night. Our room was clean and the shower was nice and hot.The room was small for a family, but was fine for the 2 of us. The hotel was very quiet, but we were there on a rainy Friday night in September. The hotel was not full due to being out of season. We left before the breakfast opened, so I can not comment on that. Overall, we would definately stay here again. Read more

Genuine Expedia guest review

Inexpensive place, basic needs met. Staff was courteous. Hot tub was not working and the bathtub could have been cleaner. Only a few blocks from town and you could walk to everything if you were so inclined.

Genuine Hotels.com guest review

I reserved my room online for an overnight stop and the main reason I picked this hotel besides the price was that it had a hot tub. Upon arrival there was no coffee pot in the room so we switched to a room that had one, then I asked where the hot tub was and the girl at the desk stated that since she began working there a month ago the hot tub was […] broke down.Country Hearth Inn & Suites was previously Anchor Inn which still had their name on the room doors and in the lobby plus the hotel needed a good cleaning inside & out. I would not recommend this hotel to anyone. Read more

Genuine Expedia guest review

Quite old. Very small bathrooms. Worn curtans. Black mold by sink cabinet. Musty smell. As I said it is old north country seasonal building . Manager nice and friendly.

Genuine Hotels.com guest review

The room was clean and the bed was comfortable. The bathroom was clean and well maintained too

Genuine Hotels.com guest review

Room was exactly what we booked, very clean inside and outside. Had toys for the kids in the pool which was warm and clean. Nice playground for the kids. Highly recommend this place. It was nicer than the days inn we stayed in before down the street.

Genuine Hotels.com guest review

This hotel leaves anything to be desired. The staff grunted at me upon arrival. The room was cleaned, just not well. The noise from other guests, while not their fault, was horrendous. I would never recommend this hotel

Genuine Hotels.com guest review

did not know this was 2 stories, had 1 in our party that could not climb stairs easy

Genuine Expedia guest review

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Genuine Hotels.com guest review

The room was clean except for a ring in the tub. The mattress was hard and our backs hurt. We had coffee packages to make coffee, but no coffeemaker.??!? No Kleenex tissue in the room. No TV remote either, you had to get up to change the channels or turn it on or off. We had 1 pkg of shampoo for the two of us to use and it didnt lather hardly at all. […] You get what you pay for; as it was just a hard place to lay down on. Read more

Genuine Hotels.com guest review

Good price.

Genuine Hotels.com guest review

put us in the back of the motel with no place to park, pillows the thickness of a dime sayed free wifi ya only if you stood outside the office door will never stay in that dump again

Genuine Expedia guest review

beds hard, air conditioner loud, location outside downtown

Genuine Expedia guest review

This motel has an identity crisis. Everywhere you look, there's a different name. And forget getting ahold of anyone to check you in or out! You have to walk around until you find someone to assist you.

Genuine Hotels.com guest review

Is not the best hotel. But it is good to rest. And clean

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

There were no towel bars in the room, the carpet was ripped, there were clothes pins holding the curtains together otherwise they didn't close, their was a patching mess on the ceiling in the bathroom and walls. There was no room to put anything in the bathroom and with it being a King size room, you could barely walk around anything. It should have […] been called an effiency room. The information in the room was 3 years old and there were postings of the old name of the hotel everywhere, the mirror, the keys and the lobby where the lettering was ripped off the wall and never painted over. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It did have a hot tub, which is always a bonus with me. The breakfast left much to be desired... No many choices for cereal or toast.

Genuine Hotels.com guest review

While the stay was fine, we booked a suite that would hold 6. We were not given the suite but instead were given adjoining rooms to accommodate the six of us. It is not the same. If I book the suite I expect the suite.

Genuine Hotels.com guest review

I rented this room for my parents who are not internet savy, they took my nieces on vacation. It was not a good experience from the beginning. The check-in lady spoke broken English. She told them a room with one bed was booked, luckily they had the printout where I booked a 2-room suite with 3 beds although they still did not get that...they got a […] 2 room, 2 bed suite. the AC did not work. The hair dryer in the room did not work. The hot tub didnt work and the pool was very dirty - had bugs in it. The only amenity in the room was a very small bar of soap. Breakfast was not served until 8:30 (this was a week-day stay). My parents VERY seldom leave home, so for them this vacation was a big deal. I am disppointed they didnt have a better experience. Read more

Genuine Hotels.com guest review

All I can say that this place is so filthy you should sleep with Your shoes on. I was put in a room with no t.v. & phone. I went to tell them & they pretended they didn't know about them missing. I wonder what would of happened had I not??? I would not keep a human in a dump like this. It should be closed down.

Genuine Hotels.com guest review

The rooms were clean, we stayed 2 nights and the room wasn't cleaned the next day. We didn't get clean towels or the garbage emptied. We basically got what we paid for.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Outdated. Booked online for a king size bed, only got two queen beds and specified lower level. No elevator, we are seniors and difficult to carry luggage up the stairs. What is the purpose of booking on line if you do not get what you requested

Genuine Expedia guest review

Hotel is fair at best. I wouldn;t want to stay here for more than one night. It served its purpose for our trip to Northern Michigan.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was a great value...my experience was similar to others. Room was on lower level, clean and all seemed well until 11 pm, when family with 2 noisy kids moved in above. I think the floor and ceiling are the same piece of wood! Woke myself and my Mom out of a deep sleep. Breakfast area was awful, almost nothing there, utensils in short supply. Still, […] a great value for the money. Just try and get a top floor. Read more

Genuine Expedia guest review

I booked the room online for my girlfriend and her children to stay at. on their way to see her sick grandmother. We they arrived the motel staff were fighting with each other, none of them could show my girlfriend any respect. so she got scared and left.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is old and they I believe trying to update, but Iwould not recommend.

Genuine Hotels.com guest review

This was the worst stay I have ever had anywhere. When we arrived at the Inn at 2:30pm we were told our room was ready and immediately given the keys. We went up to the room and realized it was not clean. When I went down to the office I was told the room would be clean in an hour. My kids and I waited outside for 2 1/2 hours before our room was ready. […] After we got all our stuff in the room we decided to go out to eat. We had turned the air conditioner on and hoped the room would cool off by the time we returned. About 3 hours later we returned to find the room just as hot as when we left. I went down to the office to be told the air didn't work in that room but we could be moved to a different room. I agreed to move. The man informed me he would call someone in to clean the new room and let me know when it was ready. I took my kids down to the pool to wait. The 5 foot deep end was only filled up to about 4 feet. We went to the hot tub and found out it was broken. This was the most horrible experience I've ever encountered. I would never stay there again. Read more

Genuine Hotels.com guest review

The front desk is very friendly, and the price is good for me, of you are not required too much, you can stay here

Genuine Expedia guest review