This hotel was in a perfect location and had great staff. The rooms were clean and nice. My only observation is the bathroom. I was sharing the room with a friend and the bathroom has a window into the room looking at the beds, so that if one of us woke up early, it was impossible to go into the bathroom with a light on and not wake up the other. Other […] then that, the amenties were great and the beds were comfortable! Great hotel, will stay again for sure! Read moreGenuine Expedia guest review
"Perfect Hotel in Shanghai"
I stayed at the Swissotel in Shanghai for four nights and had an excellent stay. From the airport, I took the airport bus service to the City Center and the hotel is right around the corner. It only cost me 22 RMB for the airport transportation (less than 4 USD). I had originally thought about taking the Maglev/metro from the airport but found the bus […] cheaper and more convenient (no metro transfers). The Swissotel is in a perfect location, a few minutes walk to the Line 2 metro. Walking distance to the Nanjing Road shopping. The hotel is fairly new and modern. The room is decorated very nicely. The bathroom is large with a walk-in shower or a bathtub. The towels are large and fluffy white. The bed was comfortable, a bit firm but that's the way I like it. Nice LCD TV with CNN, BBC, HBO etc. The staff were very helpful and check-in and check-out was a breeze. The concierge was helpful with writing out directions for the taxi drivers to my destinations (such as to the Qi Zhong tennis stadium for the ATP Masters). Overall, I was very impressed with this hotel and will definitely stay here again on my next trip back to Shanghai. Read moreGenuine Hotels.com guest review
"Excellent Business/Luxury hotel"
Spent 7 nights while on a business trip to Shanghai. The hotel facility and staff are top notch. Business friendly with luxurious spa/pool and amenities. Will definitely stay here again on future trips. VERY satisfied.Genuine Hotels.com guest review
This was our first visit to China and were skeptic about most things, but when we got to this hotel we felt like at home. Very well maintained, very well located and very good price. Through Expedia our reservation worked perfect.Genuine Expedia guest review
Room, spa, lobby, breakfast as perfect as can be. Love it when places get it so right! And such good value.Genuine Hotels.com guest review
Excellent hotel in great locationGenuine Hotels.com guest review
"Great hotel in the Shanghai Jing'an district"
The Swissotel Grand Shanghai is conveniently located in the Jing'an district very close to many shopping areas and also not too far from the French Concession area. The rooms are spacious and the service is very good. The room service food is average but you have a lot of other eating options around you.Genuine Hotels.com guest review
Room was great, the staff were great, and everything was made so easy with the help of the concierge. Honestly could not fault this hotel. The surrounding area was gorgeous too, however, the local stores and eateries were not friendly to the budget conscious.Genuine Hotels.com guest review
Response by Swissotel Grand Shanghai Dear sbot, Thank you very much for your feedback on your recent stay with us here at Swissôtel Grand Shanghai. We are delighted that you found our room and service as well as surrounding area to be good. Thank you again for your post and look forward to welcoming you back to our hotel in the near future. Kind regards, Daisy Yin PR & Communications Manager Swissôtel Grand Shanghai
Nothing out of the ordinary. Just ok. Nice location. Close to shopping and entertainment and to Jing An Temple. Just ok.Genuine Expedia guest review
Response by Swissotel Grand Shanghai Dear Nii Afutu, Thank you very much for your feedback on your most recent stay with us here at Swissôtel Grand Shanghai. While I am thrilled to read that you were be satisfied with our location. Boasts the prime location, we do offer convenient shopping and dining options for our guests. Thank you again for your post and look forward to welcoming you back to our hotel in the near future. Kind regards, Daisy Yin PR & Communications Manager Swissôtel Grand Shanghai
"Business in Shanghai"
I stay in Shanghai every month and this was the first time I have used this property, it was nice hotel, located very close to Nanjing Road and Kerry Centre.Genuine Expedia guest review
Response by Swissotel Grand Shanghai Dear Matthew, Thank you very much for your feedback on your most recent stay with us here at Swissôtel Grand Shanghai. While I am thrilled to read that you were satisfied with our hotel. Boasts the prime location, we do offer convenient shopping and dining options for our guests. Thank you again for your post and look forward to welcoming you back to our hotel in the near future. Kind regards, Daisy Yin PR & Communications Manager Swissôtel Grand Shanghai
Really enjoyed staying at this hotel. Our room was very spacious and comfortable.Genuine Expedia guest review
Very good hotel. Good location. Near metro stop and shopping.Genuine Expedia guest review
"Nice stay at Swissotel Grand Shanghai"
It was a pleasant stay. the location is great! And the amenities and service are also up to my expectation. There are only two issues: not easy to get a taxi at the hotel and the breakfast buffet does not offer much choice.Genuine Hotels.com guest review
"Best hotel I stay at in the world"
Stay on the exec floors, the best package going. Beautiful breakfasts and great evening basic meals and drinks are all included.Genuine Expedia guest review
"Experience at Swissotel Grand Shanghai"
Close to metro train and airport bus, 3 minutes walk from the hotel. Location is perfect in Shanghai. Difficult to get taxi between 8-9am in the morning. Buffet breakfast is expensive, according to international standardGenuine Expedia guest review
"excellent location, nice room size,breakfast wide"
Only comment is the tables in the breakfast cafe could do with a bit more cleaning before seating another patron. It was too rush to wipe off the table.Genuine Hotels.com guest review
"Great location, clean rooms."
Location was excellent. Rooms were maintained well. Staff were accommodating. Very pleasant overall.Genuine Hotels.com guest review
This hotel has a fantastic location. Close to all the designer stores and malls and restaurants, all in walking distance. Not to mention right next to the Line 2 subway stop. No wonder Armani and Michael Korrs are opening stores right next door. Keep in mind, Hugo Boss, Gucci and others have all opened right next door in the last several years. All […] the top designers are within a 5 minute walk from the front door. Just wished the Swissotel could control the highs and lows in their rates better. With new hotel opening up just down the street near the Puli should help make them a little more competitive in their rates they charge. Read moreGenuine Hotels.com guest review
"Great location, nice rooms, good concierge"
Apart from cab drivers not knowing where the hotel is, this is a great hotel to stay in on all counts. The gym and spa was a great way to end a day of walking or to refresh after a night of partying. Only negative is the front desk, They could use with a software upgrade to be on par with what Swissotel stands for.Genuine Hotels.com guest review
"close to jingan temple"
good hotel. lacks luxury in room for five stars, rest is okGenuine Expedia guest review
"Nice and comfort hotel."
Bathroom was very clean. The bed was quite soft an comfort.Genuine Expedia guest review
"Enjoyable Holiday in Shanghai"
Hotel's located within 2 minutes walk of Jing'an Temple subway station. Connects you to any part of Shanghai. Bang on West Nanjing Road where all the shopping is located. Close to the historic Bund ( 5 minutes from East Nanjing Rd Subway Station) this is an ideal base for exploring Shanghai. Free wifi in room has a reasonably fast internet connection. […] Taxi ride from airport took about 45 minutes (250RMB.) Hotel staff and concierge speak good English . Concierge stocks China Mobile SIM card (cost RMB 100). However this card can be used for local calls only (but can receive international calls and text). Subway connects directly to Shanghai Honqqiao railway station from where we took the bullet train to Beijing. Food court at Jing'an temple station provides ample choices from breakfast to dinner. Checked out late at 14.30 , No extra chg. All in all a great 4 days stay in Shanghai, Read moreGenuine Expedia guest review
"all around great"
staff was very helpful especially the concierge and the doormanGenuine Hotels.com guest review
Staff were excellent, good location impressed itch everythingGenuine Expedia guest review
"Very good hotel"
This is a very good hotel, we really enjoyed our stay. Situated just in front of a metro station, so very convenient. A main shopping street also in front, which is a nice walk to People Square. Restaurants inside the hotel are really really good, lots of options for dinner or breakfast. Breakfast was overpriced but really good. Anyway there's a Burger […] King and Coffee Bean just in front if you want something cheaper. Rooms are also great, lobby is awesome, staff friendly and able to speak fluent English, which is something quite of strange in China. Overall, you won't be disappointed staying in this hotel, by no means. Read moreGenuine Hotels.com guest review
"A great hotel!!"
The hotel is in an excellent location - close to many attractions. The pool and spa facilities are great. I love the room - very comfortable and well appointed. I have stayed there 5 different times in the last 3 years and look forward to my next visit,Genuine Expedia guest review
"Swissotel Grand Shanghai"
Great staff. Great location. Great room. Some cab drivers don't know the hotel, so make sure to bring a map or hotel's phone number with you. Tons of restaurants around the hotel, great foodcourt and an amazing supermarket at the basement floor of the near by mall. Around the corner from Shanghai Airport Downtown Shuttle Station. VERY convenient. VERY […] happy with my stay. Read moreGenuine Hotels.com guest review
"So close to Metro Lines 2 and 7"
We arrived by metro and found the hotel without difficulty. All service was impeccable for our two nights and it was an excellent base to explore the cityGenuine Hotels.com guest review
"Great hotel, extremely worth it for the price paid"
Location of the hotel was good, walking distance to the Jingan metro station which was 2 or 3 stops away from the famous attractions in Shanghai. Complimentary wireless internet was a bonus. Hotel building and rooms were comfortable and clean.Genuine Hotels.com guest review
"A hotel in a quiet yet handy location"
The subway station is less than 100m away. There is a major Department store at the back and numerous restaurants along the street and nearby offering all types of cuisines.Genuine Hotels.com guest review
Everything was good excluding therewas no free WiFI in the rooms and in the lobbyGenuine Hotels.com guest review
This is an excellent hotel and I have stayed in it many times on business in Shanghai. My only complaint is the lounge. We often hold business meetings in the lounge and have lunch or snacks whiel we work. The food is terrible and the service haphazard (sometimes good sometimes not). Sometimes also noisy and there does not appear to be an alternative […] space. By contrast, the Moon Steakhouse has fabulous food and service. Read moreGenuine Hotels.com guest review
"Definitely one to book again"
Hotel very comfortable almost a delight. The experience was very good indeed, made particularly good by the really excellent staff who spoke very good English and whose attitude was exceptionally helpful. We had asked for an extra bed for our 16 y/o daughter. This was already in place on arrival. On check-in we were offered an upgrade to the executive […] floor. An extra 400 yuan per night gave us internet, free hot breakfast upstairs in the executive lounge. But also free access to food and drinks until 11pm. This was a worthwhile upgrade and I would do that again. The bedroom was very good although a little cosy with the extra bed and third adult. Minor problems with aircon and plumbing were fixed immediately and within minutes. Local area is full of interest and convenient whether on foot or by taxi. Read moreGenuine Expedia guest review
"Very comfortable stay"
Recomend the upgrade option to the Executive Club Lounge. Includes buffet breakfast, wifi, access to Club Lounge throughout the day etc... Buffet breakfast was good, buty i've had better. Good location - very close to metro stop. Information desk also helpful and friendly.Genuine Expedia guest review
Fantastic Hotel is a great hotel in Shanghai and would stay there again. Well done.Genuine Expedia guest review
The hotel generally is well located and efficiently run by cheerful, smiling staff. This shows in the number of guests at the hotel, but without proper care the heavy guest traffic may result in the hotel looking a little jaded quite soon. The room was pleasant and clean, although the bed was a little too firm for my liking, as seems to be the way in […] China. I was bothered by the sound of other doors slamming, and general noise from the corridor and adjacent rooms. Breakfast and dinner at Cafe Swiss were very well attended, and with good reason. The buffet has a very good selection of fresh, tasty food, and the staff coped admirably with the large numbers of people. Pool and sauna facilities felt a little spartan, and are looking rather tired. I don't believe the sauna has ever been scrubbed down and the sauna benches are in a state of near collapse. Beware of the water in the jacuzzis which is rank. If you don't have a good shower afterwards, the unpleasant smell will linger on your skin. Read moreGenuine Expedia guest review
Dissapointed in different ways: 1) no free internet. For a hotel which advertises itself as a business hotel, it is weird that you have to pay for such a basic thing. Then on top, if you want to use wireless, you also have to pay extra for that! 2) small room with very impractical design, a table with a sharp poing which cuts in the middle of the room […] is not very handy, especially at night. 3) the lobby had a terrible draught. People were sitting with coats on to have a drink. I know the temperature dropped dramaticly, but for a 4 - 5 star hotel, this is just plain bad. The state of the hotel was good, it was clean, the service was friendly and the location excellent. However, the 3 items above make it that I wouldnt recommend the hotel to others, as there are quite a few hotels in Shanghai which are better for the same price. Read moreGenuine Expedia guest review
"Swisshotel Shanghai - nice for business stay"
I paid a little extra for an Executive club room which was worth the breakfast and the free wireless which is normally not included in the standard rooms. The executive club level is also a nice place for a drink in the evening.Genuine Hotels.com guest review
"Great hotel in central Shanghai location"
The hotel is located in a central business location on the Puxi side of Shanghai, offering all amenities that a business traveler could ask for. If you plan on holding business meetings at the hotel, an upgrade to the executive floor makes sense as the executive lounge offers great meeting space and food service (included) throughout the day. Several […] excellent restaurants plus a very nice spa/workout area add to the hotel's appeal especially for longer stays. Read moreGenuine Hotels.com guest review
ok. just the restaurant's service is not enough, and some poorGenuine Hotels.com guest review
"Good location but room is small"
This is a typical business hotel. The hotel is within walking distances to shops and restaurants. If I have to comment on this hotel, the size of it is something dissatisfied to me. Also the sound proof of this hotel is not good. I could hear the conversations made in the next room guests.Genuine Hotels.com guest review
"A very good quality hotal with an ideal location"
This hotel is always the 1st choice to me when I am travelling to Shanghai.Genuine Hotels.com guest review
"Alt var super!"
Et af de bedste hoteller jeg har været på. Tager gerne tilbage igen :-)Genuine Hotels.com guest review
"Bra läge för shopping"
Om man vill gå på malls med västerländska märken är läget bra.Genuine Hotels.com guest review
상해전람중심에 일이 있어 출장을 갔는데, 도보로 10여분이면 도착 가능한 거리여서 매우 만족했습니다. 객실도 청결하고 안락했습니다. 헬스장과 수영장도 무료로 이용이 가능하여 좋았습니다.Genuine Hotels.com guest review
"tolle Lage, Busse und Metro um die Ecke."
Die Reseption ist immer nur mit 2 langsamen und umständlichen Leuten besetzt auch wenn ganz lange Schlangen warten! Viel Geduld und zeit einplanen. In der Lobby ist eine Unterhaltung unmöglich weil die Musik lauter ist als in einer Disco. Es müssen mit einem Lautsprecher 2 Etagen beschallt werden. Es beschweren sich täglich mehrere Gäste aber es geschieht […] NICHTS!!! Read moreGenuine Expedia guest review
"Lage sehr gut, Metro und Buss um die Ecke,"
reseptionimmer nur mit 2langsamen Mitarbeitern besetzt, am Morgen lange Schlangen und lange Wartezeit einkalkulieren, Foodqualität sehr gut, Kaffee in 2. Etage dunkel getäfelt, dunkle Möbel, alles dunkelbraun wie in einer Schweizer Almhütte und extrem schlechtes und unfreundliches Personal. Das Frühstück ist recht teuer. In der Lobby kann man sich nicht […] unterhalten weil die Musik unerträglich laut ist, der einzige Lautsprecher muss auch die 2. Etage beschallen. Angeblich schon viele Reklamationen von denGästen aber der Manager will es nicht ändern. Ohrstöpsel sind hilfreich falls man dort warten muss. Sehr schöner Pool. Read moreGenuine Expedia guest review
"Very good hotel in good location"
Overall great hotel, good location. Just minor things I wondered about happening in such hotel, but still enjoyed the stayGenuine Hotels.com guest review
大都市でのホテル選びで最優先するのは立地です。公共交通機関（地下鉄駅）から徒歩３分が理想です。スイソテルグランド上海は立地最優先で選びました。行ってみると、室内調度品が木材の質感を生かした機能的で美しいもので、期待以上の居心地の良さでした。最寄駅静安寺からは話題のスポットも、虹橋空港も浦東空港もアクセスいいです。上海４回目の訪問でしたが、ここはおすすめです。Genuine Hotels.com guest review
"Sehr gutes Hotel in guter Lage"
Das Hotel befindet sich im Zentrum von Shanghai in unmittelbarer Nähe zur Metro (Linie 2) mit direkter Verbindung zu verschiedenen Sehenswürdigkeiten und zum Flughafen. Die Zimmerkategorie "Executive Club Rooms" ist empfehlenswert, da diese Zimmer in den oberen Stockwerken liegen (super Ausblick) und zudem hat man Zugang zur Executive Club Lounge (Snacks […] und Getränke inklusive). Read moreGenuine Hotels.com guest review
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