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1 room, 2 adults
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Hotel Tropicana, Puerto Vallarta

3 stars
Amapas #214 Col.Puerto VallartaJAL48380Mexico, ‏‎800-491-6126
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Good3.7 / 5
Location
Great location
Service
Service is adequate
Breakfast
Bad breakfast
198See all 198 Hotels.com reviews
From 551 reviewsTripAdvisor Traveller Rating

Hotel Tropicana, Puerto Vallarta

Hotel Info: ‎866-539-8117‎

from $55
  • Standard Room
  • Superior Room
  • Junior Suite, 2 Double Beds
  • Economy Room

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

Also known as

  • Hotel Tropicana
  • Hotel Tropicana Puerto Vallarta
  • Tropicana Puerto Vallarta

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MXN 80 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach towels
Services
  • 24-hour front desk
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Cable TV channels
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Tropicana, Puerto Vallarta’s small print

Also known as

  • Hotel Tropicana
  • Hotel Tropicana Puerto Vallarta
  • Tropicana Puerto Vallarta

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MXN 80 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 198 reviews

Hotel Tropicana, Puerto Vallarta
Good3.0 / 5
Room for what you pay is good, but service that it has not to be related with cost is bad. Staff at the front desk, they do not know the basic simple words as: Thank you, Welcome, Hello, etc.....
Trip with friends
Hotel Tropicana, Puerto Vallarta
Excellent4.0 / 5
Hotels.com needs to insure the Tropicana receives confirmation of all of the particulars re. An individuals reservation.
Family trip
Hotel Tropicana, Puerto Vallarta
Good3.0 / 5
Standard room is a basic room
My husband and I went away for my birthday and to meet up with some friends. We did not stay in the hotel except to sleep. It was a standard room, very basic and simple. I would recommend upgrading to something else for better views and amenities if you plan on being in the room for more. The "Free" wifi is in the hotel lobby only and does not extend very far beyond the lobby. Plenty of seating for everyone using the wifi.
2 night romance trip
Hotel Tropicana, Puerto Vallarta
Poor1.0 / 5
BELOW BASIC STANDARDS - STAY AWAY.
IT WAS THE MOST DISAPPOINTING EXPERIENCE. THE HOTEL ROOM: MOLD IN THE SHOWER STALL, THE SHOWER DOOR WAS HARD TO CLOSE AND RUSTED IN THE BOTTOM; TOWELS DINGY AND WITH HOLES; MATTRESSES ARE HARD AND UNCOMFORTABLE AND THEY ARE PLACED ON A BED MADE BY CEMENT. NOT ENOUGH ELECTRIC OUTLETS. NO REFRIGERATOR. NO WI-FI. DO NOT PROVIDE HAIR CONDITIONER. YOU HAVE TO REQUEST A HAIR DRYER. THEY GIVE YOU THE REMOTE CONTROL WHEN YOU CHECK IN AND THEN YOU HAVE TO RETURN IT. THE TV IS ATTACHED TO THE FURNITURE. DIRTY POPCORN CEILING. CUSTOMER SERVICE/RESTAURANT: EMPLOYEES NOT MOTIVATED TO WORK. THEY MAKE YOU FEEL THAT THEY ARE DOING YOU A FAVOR FOR STAYING THERE. EMPLOYEES DO NOT MAKE ANY EFFORTS TO PROVIDE BASIC INFORMATION. MOST EMPLOYEES DO NOT KNOW THE HOTEL'S SERVICES. CUSTOMER SERVICE/RECEPTION: FRIENDLY. I SHOULD BE ASKING FOR A REFUND. I FELT I WAS ROBBED.
5 night trip with friends
Hotel Tropicana, Puerto Vallarta
Good3.0 / 5
Wifi only works in the lobby and it was advertised as an amenity this is misleading. Also they do not allow guests at all in the room and this is rediculous.
7 night trip

See all reviews

Hotel Tropicana, Puerto Vallarta

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