Music Road Hotel is a nice pleasant facility. The room was clean and comfortable. I don't have any complaints although it would have been nice to have a refrigerator in the room. The breakfast was nice, with a good selection including fresh warm cinimmon rolls. I didn't use the pool area but it looked fantastic and included a fairly large water slide. […] If I ever return to the area I will definitely consider staying there again. Read moreGenuine Expedia guest review
Hotel was great. Only thing I would change is less clorine in hot tub. My eyes were burning from the fumes and I had to get out.Genuine Hotels.com guest review
This was the second time we have stayed at this hotel and again we were thoroughly impressed by the size of the rooms, the cleanliness, the pool, and the wonderful breakfast. This will be our hotel of choice or many more stays in Pigeon Forge!Genuine Expedia guest review
Many local warnings about crime. Non residents hanging around outside all evening.Genuine Hotels.com guest review
"Great hotel I would stay here again and again"
Nothing bad to say about our stay. Pool area's nice the bathroom in the indoor pool area need cleaned more and door fixed. Breakfasts great. Staff friendly. No mold or mildew in room bathrooms. Game room games took our money in several games but nothing to cry about.Genuine Expedia guest review
"Great but could have bigger room"
We had a superior room and although the hotel its self was great, I just had higher expectations for the room being a little bigger for what we paid. Awesome hotel though in a great location!Genuine Hotels.com guest review
"Friendly staff. Clean facility."
Great experience will stay again. Location 24 hour indoor pool. No milk was available in the store for my son the gentleman at the desk got milk out of the kitchen for himGenuine Expedia guest review
"Very good experience"
have stayed there for several years and have recommened Music Road to many peoploeGenuine Expedia guest review
"Nice and convenient"
Both times we have stayed have been very pleasant experiences. The accommodations were excellent and the staff was very nice. The only issue we had was with our door card reader not working. The maintenance man came up right away and took care of it. Will definitely stay again!Genuine Expedia guest review
very nice room, very good breakfast for a hotel- what they don't tell you is that the fitness center is across the street in the Music Road Inn and the beautiful view that they show in the brochure is only if you are on that side of the hotel- otherwise you have a beautiful view of the parking lot and the cemetery across the street!Genuine Hotels.com guest review
"Spring Break 2014"
We spent 2 nights in Pigeon Forge with our 10 year old grandson and decided to try Music Road Hotel. It was an excellent choice for the money, and it was very convenient to Dollywood and local activities.Genuine Expedia guest review
"Very Clean and Friendly"
We loved our stay! We loved the lazy river and the calm, pretty atmosphere.Genuine Hotels.com guest review
"Very happy with the stay"
Nice room and bathroom- great indoor pool.Genuine Hotels.com guest review
The hotel and staff were great. Everything was very clean and nice. My only complaint would be the breakfast. The eggs did not taste good and everything was luke warm. The breakfast was not up to par with the standard of the hotel.Genuine Expedia guest review
Clean-- Spacious guest rooms --Great Breakfast--Beautiful facility--Nice indoor pool. It's the place we like to stay when we visit the area. It's a little pricey during the peak seasons.Genuine Expedia guest review
"Love this hotel. Staff is great."
The only negative was that our room was near the elevator. We could hear the elevator noise late into the night.Genuine Expedia guest review
"Nice hotel, friendly front staff & manager"
We arrived about 30 minutes early for check-in, but were still able to secure our room about 20 minutes prior to official check-in time. The manager working up front was very polite and easy to work with. She was informative. The only negative thing that we experienced, was that it took about 3 minutes of running bathwater before the water got warm […] enough to take a shower -- but we were also staying on the fifth floor (not sure if that matters?). Overall, a great experience! Read moreGenuine Expedia guest review
"Lovely window view"
The only complaint we had was the indoor pool was a little chilly and the first night and morning our shower was mildly warm, but it was fixed by noon after it was reported. The hotel staff was nice and even offered to block us off a room at the other hotel to take a shower that morning, which we declined because we would just wait. (And no, we were […] not in the most expensive rooms, we had a two queen bed room). The location of this hotel was better than the inn's (in our opinion) because of the view out back while you ate breakfast or sat in the lobby. Also, the hotel's gym is across the street (a very short walk with minimal traffic) at the inn. The equipment was a bit old, but functional if you wanted to walk or bike. The elliptical was a bit shady and running on the treadmills involved an extremely loud humming. If you wanted to go for a run, there is plenty of sidewalk access around the hotel. Read moreGenuine Expedia guest review
"Close to shopping"
Thoroughly enjoyed it an d will return.Genuine Hotels.com guest review
"A hotel we will visit again"
Our stay was only one night but the hotel and staff were excellent. The room was very clean and all we wanted. The location is about in the middle of Pigeon Forge making it a good place to stay and easy to get to shopping and other local attractions. We will stay there on our next trip to the Smokies.Genuine Hotels.com guest review
"Great location with view of river"
Very nice hotel with friendly and helpful staff. Will stay here again for sure.Genuine Hotels.com guest review
"winter fun time"
great time for me and my family. hospitality was wonderful and service was great even with an unusual request of needing dry cleaning services. Thanks for the great time.Genuine Hotels.com guest review
"Fun trip to Pigeon Forge"
A great hotel will stay there againGenuine Hotels.com guest review
"Excellent hotel-no sleep"
We were so impressed with the curteous staff, clean, comfortable and spacious rooms. Everything was wonderful until about 10pm both nights! It seemed like everyone on our floor was talking loudly, slamming doors and running up and down halls until 2 am for 2 straight nights :( Great place, but if you turn in early or have young kids I might not recommend. […] Hotel should consider quiet hours, I know this is a vacation spot and people are out late but we need someplace a little more quiet and family friendly. Read moreGenuine Hotels.com guest review
"Will stay again!"
Music road hotel was AWESOME! It is in the heart of Pigeon Forge in an excellent location! It has a 24 hr pool and game room! The staff was very friendly and helpful! The room was a great size and everything was spotless! The price was also a great value for what you get! Highly recommend!!Genuine Hotels.com guest review
"Great family friendly hotel"
We travel to the area every year for Thanksgiving. This is our second time staying at The Music Road Hotel and we will stay here again. It is very family friendly and close to all attractions. Just a short drive to Gatlinburg as well. My boys loved playing in the Hotel Arcade.Genuine Hotels.com guest review
"CLOSE TO ATTRACTIONS"
Hotel was very nice right in the middle of everything I would stay again .Genuine Hotels.com guest review
"Nice hotel close to food and malls"
Went to visit outlet malls. Traffic a nightmare. Hotel was easy to get in and out with surprisingly very nice accommodations. There are several good places to eat within a 10-15 minute walk.Genuine Expedia guest review
"Clean, roomy and close to all the essentials in PG"
Great quick weekend trip to PG. The Music Road Hotel was super clean and very roomy. Great views from the balcony of the mountains and sky wheel. My only regret is I never figured out the grabber machine worked in the toy room, oh so close only to see it fall back down...Genuine Hotels.com guest review
"the good and the not so good"
We had a great time, and were very happy with the accommodations in general. Two criticisms, however. One the sleep sofa is uncomfortable, secondly, as good as the breakfast buffet is, it is very short on options for healthy eaters. The eggs taste like powdered eggs; not tasty. All of the oatmeal packets were flavored, and sugared. Turkey bacon, might […] be a nice option as well as pork. The dining room is very nice, and the view is beautiful. Read moreGenuine Hotels.com guest review
thank youGenuine Hotels.com guest review
"Very nice place to stay"
My husband and I both enjoyed our stay. The room was nice and the bed was very comfortable!!! Our room had an in room jacuzzi and a private balcony overlooking the river. We were close to everything so we never had much of a drive. If the weather had been warmer (we stayed in late October) we could have walked to several locations.Genuine Expedia guest review
"Very nice-will stay again"
The hotel lobby was very impressive and the continental breakfast was delicious and satisfying before our big day at Dollywood. The in-room jacuzzi was nice, loved the mirrors and had PLENTY of hot water for filling. Nice walk out balcony although was fall weather. Opened the balcony door to let fresh air come in in the morning. My only complaint would […] be the mattress because it was significantly softer on one side so I often rolled in that direction. 5 stars for Gatlinburg area for sure!!! Read moreGenuine Hotels.com guest review
"Just a pricy hotel, nothing more"
I expected a lot more from a $161/night ($180/night after fees) hotel room. There was nothing special about this hotel, it was exactly what you would see in any other hotel. I've stayed in hotels for $89/night that have had much more room and amenities in comparison. The lobby in the hotel is nice, but that's where it ends. After riding an old elevator […] up to your floor and entering your room, you're immediately greeted by an old, musty smell. I can relate this smell to my grandma's house. It's just a stale smell. The in-room coffee maker was disgusting. The coffee packs included for me to use had an expiration date 7 months prior to when I had stayed. The in-room jacuzzi would not fill up more than half way (had a low flood level), so only expect your lower half to get warm. Also, the knob to control the jets was broken. The TV had few channels and no guide. The TV was hard to hear, but especially hard when a neighbor is running their water because the pipes were noisy. Not to mention the in-room fan, which is right next to the bed, is very loud. The free breakfast wasn't bad, it was exactly what you'd expect to see at an average hotel breakfast: bacon, eggs, biscuits, etc. No complaints there, just that it's an average meal for a hefty price. If you're not expecting anything other than an average hotel stay, you won't be too disappointed. Just don't expect to have a great hotel stay for your anniversary (like I did). It's not that great, at all. Read moreGenuine Expedia guest review
Very clean. Very quiet. Very comfortable.Genuine Hotels.com guest review
"Music Road Hotel"
We had a wonderful stay at Music Road Hotel. We would do it again if in the area.Genuine Expedia guest review
We pulled into the parking lot, my daughter said "WOW, this place looks like a castle!!" She was in awe as walked into the beautiful lobby.. The room was very nice and very clean. Pools are a great place for kids and parents alike. Overall a good stay, good breakfast, very friendly and helpful staff. I will definitely be staying here againGenuine Hotels.com guest review
It was a great stay. Our first time there. The breakfast, room size and pool was outstanding. We will definitely be back.Genuine Hotels.com guest review
Outside pool was perfect temp.. Trolly came right out front. Breakfast was satifying. ThanksGenuine Hotels.com guest review
"MY Car Show Stay"
Awesome Hotel for the price..You can stay cheaper but not better..Staff was plaesant available for your every need ..JUST AWESOME....NOT ONE COMPLAINT.....WILL STAY HERE AGAIN AND AGAIN AND AGAIN....FREE BREAKFAST WAS TIMELY AND PLENTY..CLEAN.. GREAT FAMILY ATMOSPHERE...NO NUISANCES and comfortable...VERY CLEAN...Genuine Hotels.com guest review
"good overall experience"
quick check-in; courteous staff; plenty of towels; glad pools open late, kids really enjoyed this to wind down after other local activities; breakfast bar good except pastries stale one morning; great pillows and love the way they make the beds (blanket between sheets) . will stay there again.Genuine Hotels.com guest review
Place was nice. Really close to Pigeon Forge fun. Pool really cool for the kids. Breakfast nice. Loved sitting out on the patio area and watching the squirrels and the little creek there. Only negative was the room was musty/humid . Would stay there again for sure.Genuine Hotels.com guest review
Nice setting... Good location... Very friendly Staff....Genuine Expedia guest review
"Not a happy stay"
The front desk people were very nice...the thing that was not acceptable for the amount of $ you pay to stay there ...our room was not cleaned up until after 4 30 each day , even though we talked to staff & ask them to clean it before 2 00..the king size bed was so old you could not sleep ...Iam just one person maybe all the other rooms are great?Genuine Expedia guest review
"Spent more time at hotel than at attractions!"
The only thing not going for us during this stay was that the indoor pool was under renovations, but we were invited to use the one at the Music Road Inn. Rooms, bathrooms, balconies were very clean; jacuzzi's were a plus, mini fridge and microwave helped much. The hot breakfast was good and everyone, all staff, were friendly, attentive and caring. […] We stayed an extra night! Read moreGenuine Expedia guest review
"Great place for Families"
I always base my hotel decision on reviews of recent travelers. This was our first stay at the Music Road hotel and we were not disappointed. The hotel staff is among the friendliest and most accommodating that I have met. We had a very loud air unit that kept us up on the first night. Upon alerting the staff they had a new air unit replaced within […] 20 minutes. Wow. The hotel offered everything we were looking for traveling with our 9 year old son. The outdoor pool was absolutely fabulous offering everything a kid could want from a diving board, slide and a lazy river with an abundance of children to play with. The outdoor snack bar provided great refreshments and music to give it a resort flair. The breakfast areas were very busy each morning but provided a nice selection. I would definitely stay at the Music Road Hotel again in the future and recommend to anyone traveling with children. Read moreGenuine Expedia guest review
Nice hotel, centrally located in Pigeon Forge, my daughter liked the water slide.Genuine Expedia guest review
"easy access to attractions"
Great trip. We would stay here again. Breakfast was great and our view of the river from our balcony was lovely. The pool liner needs attention but I am sure it would not be a good time for the hotel to make repairs during summer vacation. It didn't really hinder use of the pool.Genuine Hotels.com guest review
"Swimming options for kids - no matter the weather"
We had rainy weather during our stay, so the indoor pool got use as well as the outdoor pool that was a kid magnet...especially after dinner. Satisfying breakfast, nice veranda overlooking the river. Fireplace in the room was nice bonus feature.Genuine Expedia guest review
"very relaxing and comfortable"
We were so impressed with you Hotel! We did not want to leave and plan already on staying with you in the fall! It was by far the most comfortable and clean Hotel we have ever stayed in. Every employee and staff were so pleasant and courteous to us. Thank you again for a wonderful stay!!Genuine Hotels.com guest review
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