"easy access to attractions"
Great trip. We would stay here again. Breakfast was great and our view of the river from our balcony was lovely. The pool liner needs attention but I am sure it would not be a good time for the hotel to make repairs during summer vacation. It didn't really hinder use of the pool.Genuine Hotels.com guest review
"Swimming options for kids - no matter the weather"
We had rainy weather during our stay, so the indoor pool got use as well as the outdoor pool that was a kid magnet...especially after dinner. Satisfying breakfast, nice veranda overlooking the river. Fireplace in the room was nice bonus feature.Genuine Expedia guest review
"very relaxing and comfortable"
We were so impressed with you Hotel! We did not want to leave and plan already on staying with you in the fall! It was by far the most comfortable and clean Hotel we have ever stayed in. Every employee and staff were so pleasant and courteous to us. Thank you again for a wonderful stay!!Genuine Hotels.com guest review
staff was great rooms very niceGenuine Hotels.com guest review
"Good family time"
Good: comfy beds, nice water play, and friendly staff! Average: breakfast (same every morning), cleanliness Poor: pool liner is floating and in need of repair.Genuine Hotels.com guest review
"Nice hotel with great hospitality"
We had a great time. Pools and facility was clean. Great location. Overall very pleased with hotel.Genuine Expedia guest review
Nice hotel. Nice location, just off the main strip. Pool was great for my 12 & 14 year olds. Lazy river was nice for me and my hubbie, though it was kind of small, but I won't complain since not many hotels even have one. Front Desk people were supper friendly. The only issue/complaint that I had, was that the large area rug, in front of the elevators, […] in the main lobby, was looking really worn out and needs to be replaced. Read moreGenuine Hotels.com guest review
Was a very nice hotel for the price. Stayed for the water park. Kids loved it! But late evening swim-found huge hairballs in the pool. It was gross, but the hotel was so clean overall. Guess that happens after 14 hours of use. Breakfast was ok, not great. River was so nice. Request a river view room.Genuine Hotels.com guest review
"I can't wait to go back."
Our room was on the back side of the building (2nd floor). In the moring when we went out on the deck, you could see the beautiful wildlife and and hear the rush of water from the river. At night you could see the little cascades of water as the moon was shinning through the trees. We will go back for a longer time the next time!Genuine Expedia guest review
Very nice Hotel. Staff is super friendly. Room is clean and comfortable. I had to ask what brand beds they have because it was the most comfortable bed i've ever slept in. Kingsdown. Smokes my Serta perfect sleeper by a mile! The breakfast was very good. I would have no problem eating breakfast there every day for the rest of my life. It is a very good […] hotel that I will definitely be staying at again. One suggestion if you decide to stay there, ask for a room on the backside of the Hotel, the river runs right by it on the backside although there are a lot of trees and the view is somewhat restricted but is still awesome while viewing it from your private balcony! Read moreGenuine Expedia guest review
"Very nice hotel."
The kids loved the outdoor pool area, water slide, lazy river. The breakfast was great!Genuine Expedia guest review
"Good family atmosphere"
Breakfast was good. Get there early, lines fills up fastGenuine Expedia guest review
"Good choice for family"
This hotel is in a good location. I was happy that the bathroom was big with extra linens and shelves to store clothing. The carpet was also clean. Kids loved the pool area with the diving board and water slide. Free breakfast everyday was a nice added bonus. Loved the rock inside, looks like some renovations had been done but the hotel could use some […] additional maintenance such as the beds - the mattresses on both beds tended to push you towards the floor if you got too close to the edge b/c they were wore on the side closest to the nightstand. The pool lining seemed to be coming up, you could feel it come off the bottom of the pool as you walked near the slide. The waterslide at the pool had some sort of tape wrapped around areas on the slide and the mushroom and lazy river wasn't working at different times throughout our stay. None of the downsides were bad enough to ruin our trip. Cleanliness and location are major factors for us and those were both good! We were overall satisfied and would return. Read moreGenuine Hotels.com guest review
Everything was clean, food was great!! No problems during our stay. The lazy river, 2 swimming pools was awesome!! The view of the river is wonderful. The staff is very prompt and helpful. Location isn't so bad very close walk to many shops and only a few blocks from the wax museum and wonder works.Genuine Hotels.com guest review
We only stayed 2 nights but it was so wonderful that we ended up staying at the hotel a lot rather than going out so much. The facility is gorgeous and awesome and everyone was so friendly and kind. We will definitly stay there again. LOVED the breakfast. Wish they would serve til 10:30 a.m. but that's just because I'm NOT a morning person. :)Genuine Expedia guest review
"our new go-to place!"
Convenient location, beautiful hotel and room, very nice staff, 24 hour indoor pool, and very nice in room jacuzzi tub... it was an awesome place that we will return to many times in the future!Genuine Hotels.com guest review
We will definitely be staying at music road hotel again! It was up to par in every way possible. Super nice staff and super clean hotel. There health inspection was 100% and we rally liked the fact of that.Genuine Hotels.com guest review
"Fun stay in Pigeon Forge"
Helpful, friendly staff! Clean Spacious rooms with generous bath and shower. Breakfast room large with plenty of seating and tables. As tasty and varied or moreso than any hotel in which I have stayed. Beautiful lobby with seating and big fire place. Truly a great place to stay.Genuine Expedia guest review
Great place, friendly staff. will stay againGenuine Hotels.com guest review
No complaints. Clean hotel, pool wasn't too crowded, nice rooms, friendly staff, great location!Genuine Hotels.com guest review
"Nice hotel in Pigeon Forge area"
Room and staff were both pleasant. The indoor and outdoor pool were both clean and well kept and there were plenty of towels available. The hot breakfast was good and the staff kept plenty of food available.Genuine Expedia guest review
My wife,Evelene, and I was celebrating our 50th wedding anniversary, and we had a wonderful time! Thanks for the great hotel room! ClarenceGenuine Hotels.com guest review
"Great family hotel!!"
Hotel was very elegant and clean. Customer service was excellent! I will defintely stay again.Genuine Expedia guest review
"Well worth the trip!"
This hotel staff are some of the friendliest people we have experienced. Our room was cleaned thoroughly each day, and the hospitality staff always had a smile and something nice to say. The vending machine on our floor was out of bottled water. When a member of the staff noticed I could not get a water, she personally delivered a chilled bottle of […] water to my room, with an apology and a smile. What's better than that?! Great breakfast, cozy lobby, terrific room, and very convenient to all the entertainment of Pigeon Forge, with the quiet of a great hotel! We'll stay at Music Road Hotel again!! Read moreGenuine Hotels.com guest review
I normally stick to national chains for the comfort of knowing approximately what to expect. Music Road exceeded our every expectation. Huge 24 hour indoor pool was nice seeing as it was too cold I use the even nicer outdoor mini water park. Beautiful and well kept property, and friendly, accommodating staff. The rooms are large (my wife and I had […] the 3 kids with us), and the location is just far enough off the main road to allow for a quiet stay, but still be right in the heart of the area attractions. We will definitely return! Read moreGenuine Hotels.com guest review
"Spring Break 2013"
Wonderful pillows & mattresses!!! Staff was very pleasing. Breakfast choices were many. Loved the 24 hr access to the pool & hot tub. Location was great for shopping & recreation. Live the outdoor cabana & lazy river & that there was also an indoor pool.Genuine Expedia guest review
"Great Hotel for Families!"
Very pleased with every aspect of this Hotel and had a wonderful stay and would recommend this Hotel to anyone and would also stay here again if we travel to Pigeon Forge again.Genuine Expedia guest review
Excellent choice. Staff was courteous and very helpful. Breakfast was much above the usual "free continental breakfast" I've experienced.Genuine Hotels.com guest review
It was the best place I have stayed . People were nice and very helpful . I will come back again.Genuine Hotels.com guest review
Looking forward to staying with you againGenuine Hotels.com guest review
We had a room with 2 queen beds and sofa sleeper. Room was very nice, we were next to the elevator and I worried that it would be noisy...did not hear a sound all night. The bathroom was large and very nice. We used the convention center and the indoor pool and hot tub. No complaints about anything...I would definitely recommend this hotel.Genuine Hotels.com guest review
Love the foyer and conversation room with fire going at all times. Breakfast is very good. Booking agent was very satisfactory.Genuine Hotels.com guest review
"Will use this hotel again."
Clean, comfortable room. The beds were great. Breakfast was good, though not fantastic.Genuine Expedia guest review
Great room. Very comfortable and clean. Enjoyed the breakfast.Genuine Expedia guest review
We were very pleased with our stay at Music Road Hotel. The staff and housekeeping were always professional, friendly and accomodating. breakfast was plentiful and yummy! My family would stay here again.Genuine Hotels.com guest review
"Most wonderful hotel yet."
My husband and I have tried a lot of hotels in this area, and have to say this hotel is the best we have had so far. Clean, up to date, nice view of river, beautiful and welcoming lobby (love the fireplace), very friendly staff all around. We were given the upper floor just by requesting it. Full country breakfast is very good. Also serves continental […] breakfast if that is your choice. Close to all the shops. Will definitely stay here again. Read moreGenuine Hotels.com guest review
"Great place to stay!"
This hotel more than met our expectations! The room was large and comfortable. The bathroom was HUGE! And the view out our window of the river was spectacular.Genuine Hotels.com guest review
"couples love nest"
We loved the ambiance of this hotel but a few things were disappointing.First, the Jacuzzi in the room was broke so it was more of a big bathtub than anything. And the line for the breakfast was disorganized. With the hotel being so busy they should have a hostess directing people to different stations instead of getting in a line and waiting for 20 […] minutes only to realize you are in a line for something you don't want. Overall, I would go back to this hotel. It truly is beautiful. Read moreGenuine Expedia guest review
The hotel was nice, but the king beds are horrid they sag and give no real support, and the breakfast food was inedible, stale and undercooked!Genuine Hotels.com guest review
"Hotel great for families!!"
We had a great time! Staff was very nice and accomodating! Rooms were comfortable and cozy!Genuine Expedia guest review
"Great hotel for entire family"
We enjoyed our stay everything was great. The room was very clean and well keptGenuine Expedia guest review
Had a great time! The hotel was very nicely decorated for the holidays...and had a wonderful breakfast waiting on us each morning! Can't wait to visit again!Genuine Hotels.com guest review
"A new tradition"
We came to Pigeon Forge for Thanksgiving this year. We usually always stay at The Inn at Christmas Place when in Pigeon Forge but we are going to be there in December and could not afford two stays so close together. That is how we ended up at Music Road Hotel. Staying at The Inn at Christmas Place has made it next to impossible for us to stay anywhere […] else and be satisfied. However, we were pleasantly surprised with Music Road Hotel. It was a beautiful place and very neat. The room was quiet and comfortable and most of all CLEAN! We enjoyed the indoor pool even though it wasn't heated as we were expecting....cold but fun. The breakfast was good, providing a large variety. Music Road has become a part of our Thanksgiving tradition! Read moreGenuine Expedia guest review
Spacious bathroom, comfy beds, large room with a nice patio overlooking a tree lined river.Genuine Hotels.com guest review
This hotel was fantastic. I only had one night to get away and it was well worth the drive to stay here. The room was very big and the view was nice. Hotel staff was really friendly. Will definitely be making this my first choice in Pigeon Forge from now on.Genuine Hotels.com guest review
It was very nice and close to attractions.Genuine Hotels.com guest review
"Front Desk needs work"
Asked for two things when made reservation. First that I was not near the elevator and extra pillow. My room was right beside the elevator and no extra pillows. Had to wait three hours before checking in finally at 5pm. I was told the first two times I checked that the room was being finished up to check back in an hour. Finally after the third hour […] they explained the maid had not updated the room. The hotel was very clean and I loved the view of the river eating breakfast. Breakfast was not the best, the food was not restocked as soon as it needed to be. Front desk was friendly but didnt help me when we first checked in to work out the check in problems. Read moreGenuine Hotels.com guest review
"great family hotel."
It was convenient, room was ready before time, pool was cleaned each morning. Lots of kids and families stay here- so ideal also for single women as safe. Breakfast foods were replinished quickly in the morning. Small deck is nice for fresh air. Large deck on back of hotel is great for walking or sitting for air and a view of the stream.Genuine Expedia guest review
"Great hotel for a family"
We really enjoyed our stay. We have two young boys who absolutely loved the pool, lazy river, and waterslide. They did not want to leave. Rooms were clean and nice, air conditioning worked great. Loved the double sinks in the bathroom. Good hot breakfast and coffee. Convenient location.Genuine Expedia guest review
"Great all but the first impression"
This was our first stay at your hotel. The only complaint that I had was the member who greeted us when we arrived to check in. We walked in and was in the process of being waited on when we asked if we could see the room first - her comment was "it doesn't matter - you have to pay for it anyway". That may be the case however she could have been more […] professional. Other than this one employee the hotel was very nice and clean. I just suggest some training to the first desk. These people are the first impression to your hotel. The one that this individual made was not lovely. Read moreGenuine Hotels.com guest review
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