"A hotel we will visit again"
Our stay was only one night but the hotel and staff were excellent. The room was very clean and all we wanted. The location is about in the middle of Pigeon Forge making it a good place to stay and easy to get to shopping and other local attractions. We will stay there on our next trip to the Smokies.Genuine Hotels.com guest review
"Great location with view of river"
Very nice hotel with friendly and helpful staff. Will stay here again for sure.Genuine Hotels.com guest review
"winter fun time"
great time for me and my family. hospitality was wonderful and service was great even with an unusual request of needing dry cleaning services. Thanks for the great time.Genuine Hotels.com guest review
"Fun trip to Pigeon Forge"
A great hotel will stay there againGenuine Hotels.com guest review
"Excellent hotel-no sleep"
We were so impressed with the curteous staff, clean, comfortable and spacious rooms. Everything was wonderful until about 10pm both nights! It seemed like everyone on our floor was talking loudly, slamming doors and running up and down halls until 2 am for 2 straight nights :( Great place, but if you turn in early or have young kids I might not recommend. […] Hotel should consider quiet hours, I know this is a vacation spot and people are out late but we need someplace a little more quiet and family friendly. Read moreGenuine Hotels.com guest review
"Will stay again!"
Music road hotel was AWESOME! It is in the heart of Pigeon Forge in an excellent location! It has a 24 hr pool and game room! The staff was very friendly and helpful! The room was a great size and everything was spotless! The price was also a great value for what you get! Highly recommend!!Genuine Hotels.com guest review
"Great family friendly hotel"
We travel to the area every year for Thanksgiving. This is our second time staying at The Music Road Hotel and we will stay here again. It is very family friendly and close to all attractions. Just a short drive to Gatlinburg as well. My boys loved playing in the Hotel Arcade.Genuine Hotels.com guest review
"CLOSE TO ATTRACTIONS"
Hotel was very nice right in the middle of everything I would stay again .Genuine Hotels.com guest review
"Nice hotel close to food and malls"
Went to visit outlet malls. Traffic a nightmare. Hotel was easy to get in and out with surprisingly very nice accommodations. There are several good places to eat within a 10-15 minute walk.Genuine Expedia guest review
"Clean, roomy and close to all the essentials in PG"
Great quick weekend trip to PG. The Music Road Hotel was super clean and very roomy. Great views from the balcony of the mountains and sky wheel. My only regret is I never figured out the grabber machine worked in the toy room, oh so close only to see it fall back down...Genuine Hotels.com guest review
"the good and the not so good"
We had a great time, and were very happy with the accommodations in general. Two criticisms, however. One the sleep sofa is uncomfortable, secondly, as good as the breakfast buffet is, it is very short on options for healthy eaters. The eggs taste like powdered eggs; not tasty. All of the oatmeal packets were flavored, and sugared. Turkey bacon, might […] be a nice option as well as pork. The dining room is very nice, and the view is beautiful. Read moreGenuine Hotels.com guest review
thank youGenuine Hotels.com guest review
"Very nice place to stay"
My husband and I both enjoyed our stay. The room was nice and the bed was very comfortable!!! Our room had an in room jacuzzi and a private balcony overlooking the river. We were close to everything so we never had much of a drive. If the weather had been warmer (we stayed in late October) we could have walked to several locations.Genuine Expedia guest review
"Very nice-will stay again"
The hotel lobby was very impressive and the continental breakfast was delicious and satisfying before our big day at Dollywood. The in-room jacuzzi was nice, loved the mirrors and had PLENTY of hot water for filling. Nice walk out balcony although was fall weather. Opened the balcony door to let fresh air come in in the morning. My only complaint would […] be the mattress because it was significantly softer on one side so I often rolled in that direction. 5 stars for Gatlinburg area for sure!!! Read moreGenuine Hotels.com guest review
"Just a pricy hotel, nothing more"
I expected a lot more from a $161/night ($180/night after fees) hotel room. There was nothing special about this hotel, it was exactly what you would see in any other hotel. I've stayed in hotels for $89/night that have had much more room and amenities in comparison. The lobby in the hotel is nice, but that's where it ends. After riding an old elevator […] up to your floor and entering your room, you're immediately greeted by an old, musty smell. I can relate this smell to my grandma's house. It's just a stale smell. The in-room coffee maker was disgusting. The coffee packs included for me to use had an expiration date 7 months prior to when I had stayed. The in-room jacuzzi would not fill up more than half way (had a low flood level), so only expect your lower half to get warm. Also, the knob to control the jets was broken. The TV had few channels and no guide. The TV was hard to hear, but especially hard when a neighbor is running their water because the pipes were noisy. Not to mention the in-room fan, which is right next to the bed, is very loud. The free breakfast wasn't bad, it was exactly what you'd expect to see at an average hotel breakfast: bacon, eggs, biscuits, etc. No complaints there, just that it's an average meal for a hefty price. If you're not expecting anything other than an average hotel stay, you won't be too disappointed. Just don't expect to have a great hotel stay for your anniversary (like I did). It's not that great, at all. Read moreGenuine Expedia guest review
Very clean. Very quiet. Very comfortable.Genuine Hotels.com guest review
"Music Road Hotel"
We had a wonderful stay at Music Road Hotel. We would do it again if in the area.Genuine Expedia guest review
We pulled into the parking lot, my daughter said "WOW, this place looks like a castle!!" She was in awe as walked into the beautiful lobby.. The room was very nice and very clean. Pools are a great place for kids and parents alike. Overall a good stay, good breakfast, very friendly and helpful staff. I will definitely be staying here againGenuine Hotels.com guest review
It was a great stay. Our first time there. The breakfast, room size and pool was outstanding. We will definitely be back.Genuine Hotels.com guest review
Outside pool was perfect temp.. Trolly came right out front. Breakfast was satifying. ThanksGenuine Hotels.com guest review
"MY Car Show Stay"
Awesome Hotel for the price..You can stay cheaper but not better..Staff was plaesant available for your every need ..JUST AWESOME....NOT ONE COMPLAINT.....WILL STAY HERE AGAIN AND AGAIN AND AGAIN....FREE BREAKFAST WAS TIMELY AND PLENTY..CLEAN.. GREAT FAMILY ATMOSPHERE...NO NUISANCES and comfortable...VERY CLEAN...Genuine Hotels.com guest review
"good overall experience"
quick check-in; courteous staff; plenty of towels; glad pools open late, kids really enjoyed this to wind down after other local activities; breakfast bar good except pastries stale one morning; great pillows and love the way they make the beds (blanket between sheets) . will stay there again.Genuine Hotels.com guest review
Place was nice. Really close to Pigeon Forge fun. Pool really cool for the kids. Breakfast nice. Loved sitting out on the patio area and watching the squirrels and the little creek there. Only negative was the room was musty/humid . Would stay there again for sure.Genuine Hotels.com guest review
Nice setting... Good location... Very friendly Staff....Genuine Expedia guest review
"Not a happy stay"
The front desk people were very nice...the thing that was not acceptable for the amount of $ you pay to stay there ...our room was not cleaned up until after 4 30 each day , even though we talked to staff & ask them to clean it before 2 00..the king size bed was so old you could not sleep ...Iam just one person maybe all the other rooms are great?Genuine Expedia guest review
"Spent more time at hotel than at attractions!"
The only thing not going for us during this stay was that the indoor pool was under renovations, but we were invited to use the one at the Music Road Inn. Rooms, bathrooms, balconies were very clean; jacuzzi's were a plus, mini fridge and microwave helped much. The hot breakfast was good and everyone, all staff, were friendly, attentive and caring. […] We stayed an extra night! Read moreGenuine Expedia guest review
"Great place for Families"
I always base my hotel decision on reviews of recent travelers. This was our first stay at the Music Road hotel and we were not disappointed. The hotel staff is among the friendliest and most accommodating that I have met. We had a very loud air unit that kept us up on the first night. Upon alerting the staff they had a new air unit replaced within […] 20 minutes. Wow. The hotel offered everything we were looking for traveling with our 9 year old son. The outdoor pool was absolutely fabulous offering everything a kid could want from a diving board, slide and a lazy river with an abundance of children to play with. The outdoor snack bar provided great refreshments and music to give it a resort flair. The breakfast areas were very busy each morning but provided a nice selection. I would definitely stay at the Music Road Hotel again in the future and recommend to anyone traveling with children. Read moreGenuine Expedia guest review
Nice hotel, centrally located in Pigeon Forge, my daughter liked the water slide.Genuine Expedia guest review
"easy access to attractions"
Great trip. We would stay here again. Breakfast was great and our view of the river from our balcony was lovely. The pool liner needs attention but I am sure it would not be a good time for the hotel to make repairs during summer vacation. It didn't really hinder use of the pool.Genuine Hotels.com guest review
"Swimming options for kids - no matter the weather"
We had rainy weather during our stay, so the indoor pool got use as well as the outdoor pool that was a kid magnet...especially after dinner. Satisfying breakfast, nice veranda overlooking the river. Fireplace in the room was nice bonus feature.Genuine Expedia guest review
"very relaxing and comfortable"
We were so impressed with you Hotel! We did not want to leave and plan already on staying with you in the fall! It was by far the most comfortable and clean Hotel we have ever stayed in. Every employee and staff were so pleasant and courteous to us. Thank you again for a wonderful stay!!Genuine Hotels.com guest review
staff was great rooms very niceGenuine Hotels.com guest review
"Good family time"
Good: comfy beds, nice water play, and friendly staff! Average: breakfast (same every morning), cleanliness Poor: pool liner is floating and in need of repair.Genuine Hotels.com guest review
"Nice hotel with great hospitality"
We had a great time. Pools and facility was clean. Great location. Overall very pleased with hotel.Genuine Expedia guest review
Nice hotel. Nice location, just off the main strip. Pool was great for my 12 & 14 year olds. Lazy river was nice for me and my hubbie, though it was kind of small, but I won't complain since not many hotels even have one. Front Desk people were supper friendly. The only issue/complaint that I had, was that the large area rug, in front of the elevators, […] in the main lobby, was looking really worn out and needs to be replaced. Read moreGenuine Hotels.com guest review
Was a very nice hotel for the price. Stayed for the water park. Kids loved it! But late evening swim-found huge hairballs in the pool. It was gross, but the hotel was so clean overall. Guess that happens after 14 hours of use. Breakfast was ok, not great. River was so nice. Request a river view room.Genuine Hotels.com guest review
"I can't wait to go back."
Our room was on the back side of the building (2nd floor). In the moring when we went out on the deck, you could see the beautiful wildlife and and hear the rush of water from the river. At night you could see the little cascades of water as the moon was shinning through the trees. We will go back for a longer time the next time!Genuine Expedia guest review
Very nice Hotel. Staff is super friendly. Room is clean and comfortable. I had to ask what brand beds they have because it was the most comfortable bed i've ever slept in. Kingsdown. Smokes my Serta perfect sleeper by a mile! The breakfast was very good. I would have no problem eating breakfast there every day for the rest of my life. It is a very good […] hotel that I will definitely be staying at again. One suggestion if you decide to stay there, ask for a room on the backside of the Hotel, the river runs right by it on the backside although there are a lot of trees and the view is somewhat restricted but is still awesome while viewing it from your private balcony! Read moreGenuine Expedia guest review
"Very nice hotel."
The kids loved the outdoor pool area, water slide, lazy river. The breakfast was great!Genuine Expedia guest review
"Good family atmosphere"
Breakfast was good. Get there early, lines fills up fastGenuine Expedia guest review
"Good choice for family"
This hotel is in a good location. I was happy that the bathroom was big with extra linens and shelves to store clothing. The carpet was also clean. Kids loved the pool area with the diving board and water slide. Free breakfast everyday was a nice added bonus. Loved the rock inside, looks like some renovations had been done but the hotel could use some […] additional maintenance such as the beds - the mattresses on both beds tended to push you towards the floor if you got too close to the edge b/c they were wore on the side closest to the nightstand. The pool lining seemed to be coming up, you could feel it come off the bottom of the pool as you walked near the slide. The waterslide at the pool had some sort of tape wrapped around areas on the slide and the mushroom and lazy river wasn't working at different times throughout our stay. None of the downsides were bad enough to ruin our trip. Cleanliness and location are major factors for us and those were both good! We were overall satisfied and would return. Read moreGenuine Hotels.com guest review
Everything was clean, food was great!! No problems during our stay. The lazy river, 2 swimming pools was awesome!! The view of the river is wonderful. The staff is very prompt and helpful. Location isn't so bad very close walk to many shops and only a few blocks from the wax museum and wonder works.Genuine Hotels.com guest review
We only stayed 2 nights but it was so wonderful that we ended up staying at the hotel a lot rather than going out so much. The facility is gorgeous and awesome and everyone was so friendly and kind. We will definitly stay there again. LOVED the breakfast. Wish they would serve til 10:30 a.m. but that's just because I'm NOT a morning person. :)Genuine Expedia guest review
"our new go-to place!"
Convenient location, beautiful hotel and room, very nice staff, 24 hour indoor pool, and very nice in room jacuzzi tub... it was an awesome place that we will return to many times in the future!Genuine Hotels.com guest review
We will definitely be staying at music road hotel again! It was up to par in every way possible. Super nice staff and super clean hotel. There health inspection was 100% and we rally liked the fact of that.Genuine Hotels.com guest review
"Fun stay in Pigeon Forge"
Helpful, friendly staff! Clean Spacious rooms with generous bath and shower. Breakfast room large with plenty of seating and tables. As tasty and varied or moreso than any hotel in which I have stayed. Beautiful lobby with seating and big fire place. Truly a great place to stay.Genuine Expedia guest review
Great place, friendly staff. will stay againGenuine Hotels.com guest review
No complaints. Clean hotel, pool wasn't too crowded, nice rooms, friendly staff, great location!Genuine Hotels.com guest review
"Nice hotel in Pigeon Forge area"
Room and staff were both pleasant. The indoor and outdoor pool were both clean and well kept and there were plenty of towels available. The hot breakfast was good and the staff kept plenty of food available.Genuine Expedia guest review
My wife,Evelene, and I was celebrating our 50th wedding anniversary, and we had a wonderful time! Thanks for the great hotel room! ClarenceGenuine Hotels.com guest review
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