We pulled into the parking lot, my daughter said "WOW, this place looks like a castle!!" She was in awe as walked into the beautiful lobby.. The room was very nice and very clean. Pools are a great place for kids and parents alike. Overall a good stay, good breakfast, very friendly and helpful staff. I will definitely be staying here againGenuine Hotels.com guest review
It was a great stay. Our first time there. The breakfast, room size and pool was outstanding. We will definitely be back.Genuine Hotels.com guest review
Outside pool was perfect temp.. Trolly came right out front. Breakfast was satifying. ThanksGenuine Hotels.com guest review
"MY Car Show Stay"
Awesome Hotel for the price..You can stay cheaper but not better..Staff was plaesant available for your every need ..JUST AWESOME....NOT ONE COMPLAINT.....WILL STAY HERE AGAIN AND AGAIN AND AGAIN....FREE BREAKFAST WAS TIMELY AND PLENTY..CLEAN.. GREAT FAMILY ATMOSPHERE...NO NUISANCES and comfortable...VERY CLEAN...Genuine Hotels.com guest review
"good overall experience"
quick check-in; courteous staff; plenty of towels; glad pools open late, kids really enjoyed this to wind down after other local activities; breakfast bar good except pastries stale one morning; great pillows and love the way they make the beds (blanket between sheets) . will stay there again.Genuine Hotels.com guest review
Place was nice. Really close to Pigeon Forge fun. Pool really cool for the kids. Breakfast nice. Loved sitting out on the patio area and watching the squirrels and the little creek there. Only negative was the room was musty/humid . Would stay there again for sure.Genuine Hotels.com guest review
Nice setting... Good location... Very friendly Staff....Genuine Expedia guest review
"Not a happy stay"
The front desk people were very nice...the thing that was not acceptable for the amount of $ you pay to stay there ...our room was not cleaned up until after 4 30 each day , even though we talked to staff & ask them to clean it before 2 00..the king size bed was so old you could not sleep ...Iam just one person maybe all the other rooms are great?Genuine Expedia guest review
"Spent more time at hotel than at attractions!"
The only thing not going for us during this stay was that the indoor pool was under renovations, but we were invited to use the one at the Music Road Inn. Rooms, bathrooms, balconies were very clean; jacuzzi's were a plus, mini fridge and microwave helped much. The hot breakfast was good and everyone, all staff, were friendly, attentive and caring. […] We stayed an extra night! Read moreGenuine Expedia guest review
"Great place for Families"
I always base my hotel decision on reviews of recent travelers. This was our first stay at the Music Road hotel and we were not disappointed. The hotel staff is among the friendliest and most accommodating that I have met. We had a very loud air unit that kept us up on the first night. Upon alerting the staff they had a new air unit replaced within […] 20 minutes. Wow. The hotel offered everything we were looking for traveling with our 9 year old son. The outdoor pool was absolutely fabulous offering everything a kid could want from a diving board, slide and a lazy river with an abundance of children to play with. The outdoor snack bar provided great refreshments and music to give it a resort flair. The breakfast areas were very busy each morning but provided a nice selection. I would definitely stay at the Music Road Hotel again in the future and recommend to anyone traveling with children. Read moreGenuine Expedia guest review
Nice hotel, centrally located in Pigeon Forge, my daughter liked the water slide.Genuine Expedia guest review
"easy access to attractions"
Great trip. We would stay here again. Breakfast was great and our view of the river from our balcony was lovely. The pool liner needs attention but I am sure it would not be a good time for the hotel to make repairs during summer vacation. It didn't really hinder use of the pool.Genuine Hotels.com guest review
"Swimming options for kids - no matter the weather"
We had rainy weather during our stay, so the indoor pool got use as well as the outdoor pool that was a kid magnet...especially after dinner. Satisfying breakfast, nice veranda overlooking the river. Fireplace in the room was nice bonus feature.Genuine Expedia guest review
"very relaxing and comfortable"
We were so impressed with you Hotel! We did not want to leave and plan already on staying with you in the fall! It was by far the most comfortable and clean Hotel we have ever stayed in. Every employee and staff were so pleasant and courteous to us. Thank you again for a wonderful stay!!Genuine Hotels.com guest review
staff was great rooms very niceGenuine Hotels.com guest review
"Good family time"
Good: comfy beds, nice water play, and friendly staff! Average: breakfast (same every morning), cleanliness Poor: pool liner is floating and in need of repair.Genuine Hotels.com guest review
"Nice hotel with great hospitality"
We had a great time. Pools and facility was clean. Great location. Overall very pleased with hotel.Genuine Expedia guest review
Nice hotel. Nice location, just off the main strip. Pool was great for my 12 & 14 year olds. Lazy river was nice for me and my hubbie, though it was kind of small, but I won't complain since not many hotels even have one. Front Desk people were supper friendly. The only issue/complaint that I had, was that the large area rug, in front of the elevators, […] in the main lobby, was looking really worn out and needs to be replaced. Read moreGenuine Hotels.com guest review
Was a very nice hotel for the price. Stayed for the water park. Kids loved it! But late evening swim-found huge hairballs in the pool. It was gross, but the hotel was so clean overall. Guess that happens after 14 hours of use. Breakfast was ok, not great. River was so nice. Request a river view room.Genuine Hotels.com guest review
"I can't wait to go back."
Our room was on the back side of the building (2nd floor). In the moring when we went out on the deck, you could see the beautiful wildlife and and hear the rush of water from the river. At night you could see the little cascades of water as the moon was shinning through the trees. We will go back for a longer time the next time!Genuine Expedia guest review
Very nice Hotel. Staff is super friendly. Room is clean and comfortable. I had to ask what brand beds they have because it was the most comfortable bed i've ever slept in. Kingsdown. Smokes my Serta perfect sleeper by a mile! The breakfast was very good. I would have no problem eating breakfast there every day for the rest of my life. It is a very good […] hotel that I will definitely be staying at again. One suggestion if you decide to stay there, ask for a room on the backside of the Hotel, the river runs right by it on the backside although there are a lot of trees and the view is somewhat restricted but is still awesome while viewing it from your private balcony! Read moreGenuine Expedia guest review
"Very nice hotel."
The kids loved the outdoor pool area, water slide, lazy river. The breakfast was great!Genuine Expedia guest review
"Good family atmosphere"
Breakfast was good. Get there early, lines fills up fastGenuine Expedia guest review
"Good choice for family"
This hotel is in a good location. I was happy that the bathroom was big with extra linens and shelves to store clothing. The carpet was also clean. Kids loved the pool area with the diving board and water slide. Free breakfast everyday was a nice added bonus. Loved the rock inside, looks like some renovations had been done but the hotel could use some […] additional maintenance such as the beds - the mattresses on both beds tended to push you towards the floor if you got too close to the edge b/c they were wore on the side closest to the nightstand. The pool lining seemed to be coming up, you could feel it come off the bottom of the pool as you walked near the slide. The waterslide at the pool had some sort of tape wrapped around areas on the slide and the mushroom and lazy river wasn't working at different times throughout our stay. None of the downsides were bad enough to ruin our trip. Cleanliness and location are major factors for us and those were both good! We were overall satisfied and would return. Read moreGenuine Hotels.com guest review
Everything was clean, food was great!! No problems during our stay. The lazy river, 2 swimming pools was awesome!! The view of the river is wonderful. The staff is very prompt and helpful. Location isn't so bad very close walk to many shops and only a few blocks from the wax museum and wonder works.Genuine Hotels.com guest review
We only stayed 2 nights but it was so wonderful that we ended up staying at the hotel a lot rather than going out so much. The facility is gorgeous and awesome and everyone was so friendly and kind. We will definitly stay there again. LOVED the breakfast. Wish they would serve til 10:30 a.m. but that's just because I'm NOT a morning person. :)Genuine Expedia guest review
"our new go-to place!"
Convenient location, beautiful hotel and room, very nice staff, 24 hour indoor pool, and very nice in room jacuzzi tub... it was an awesome place that we will return to many times in the future!Genuine Hotels.com guest review
We will definitely be staying at music road hotel again! It was up to par in every way possible. Super nice staff and super clean hotel. There health inspection was 100% and we rally liked the fact of that.Genuine Hotels.com guest review
"Fun stay in Pigeon Forge"
Helpful, friendly staff! Clean Spacious rooms with generous bath and shower. Breakfast room large with plenty of seating and tables. As tasty and varied or moreso than any hotel in which I have stayed. Beautiful lobby with seating and big fire place. Truly a great place to stay.Genuine Expedia guest review
Great place, friendly staff. will stay againGenuine Hotels.com guest review
No complaints. Clean hotel, pool wasn't too crowded, nice rooms, friendly staff, great location!Genuine Hotels.com guest review
"Nice hotel in Pigeon Forge area"
Room and staff were both pleasant. The indoor and outdoor pool were both clean and well kept and there were plenty of towels available. The hot breakfast was good and the staff kept plenty of food available.Genuine Expedia guest review
My wife,Evelene, and I was celebrating our 50th wedding anniversary, and we had a wonderful time! Thanks for the great hotel room! ClarenceGenuine Hotels.com guest review
"Great family hotel!!"
Hotel was very elegant and clean. Customer service was excellent! I will defintely stay again.Genuine Expedia guest review
"Well worth the trip!"
This hotel staff are some of the friendliest people we have experienced. Our room was cleaned thoroughly each day, and the hospitality staff always had a smile and something nice to say. The vending machine on our floor was out of bottled water. When a member of the staff noticed I could not get a water, she personally delivered a chilled bottle of […] water to my room, with an apology and a smile. What's better than that?! Great breakfast, cozy lobby, terrific room, and very convenient to all the entertainment of Pigeon Forge, with the quiet of a great hotel! We'll stay at Music Road Hotel again!! Read moreGenuine Hotels.com guest review
I normally stick to national chains for the comfort of knowing approximately what to expect. Music Road exceeded our every expectation. Huge 24 hour indoor pool was nice seeing as it was too cold I use the even nicer outdoor mini water park. Beautiful and well kept property, and friendly, accommodating staff. The rooms are large (my wife and I had […] the 3 kids with us), and the location is just far enough off the main road to allow for a quiet stay, but still be right in the heart of the area attractions. We will definitely return! Read moreGenuine Hotels.com guest review
"Spring Break 2013"
Wonderful pillows & mattresses!!! Staff was very pleasing. Breakfast choices were many. Loved the 24 hr access to the pool & hot tub. Location was great for shopping & recreation. Live the outdoor cabana & lazy river & that there was also an indoor pool.Genuine Expedia guest review
"Great Hotel for Families!"
Very pleased with every aspect of this Hotel and had a wonderful stay and would recommend this Hotel to anyone and would also stay here again if we travel to Pigeon Forge again.Genuine Expedia guest review
Excellent choice. Staff was courteous and very helpful. Breakfast was much above the usual "free continental breakfast" I've experienced.Genuine Hotels.com guest review
It was the best place I have stayed . People were nice and very helpful . I will come back again.Genuine Hotels.com guest review
Looking forward to staying with you againGenuine Hotels.com guest review
We had a room with 2 queen beds and sofa sleeper. Room was very nice, we were next to the elevator and I worried that it would be noisy...did not hear a sound all night. The bathroom was large and very nice. We used the convention center and the indoor pool and hot tub. No complaints about anything...I would definitely recommend this hotel.Genuine Hotels.com guest review
Love the foyer and conversation room with fire going at all times. Breakfast is very good. Booking agent was very satisfactory.Genuine Hotels.com guest review
"Will use this hotel again."
Clean, comfortable room. The beds were great. Breakfast was good, though not fantastic.Genuine Expedia guest review
Great room. Very comfortable and clean. Enjoyed the breakfast.Genuine Expedia guest review
We were very pleased with our stay at Music Road Hotel. The staff and housekeeping were always professional, friendly and accomodating. breakfast was plentiful and yummy! My family would stay here again.Genuine Hotels.com guest review
"Most wonderful hotel yet."
My husband and I have tried a lot of hotels in this area, and have to say this hotel is the best we have had so far. Clean, up to date, nice view of river, beautiful and welcoming lobby (love the fireplace), very friendly staff all around. We were given the upper floor just by requesting it. Full country breakfast is very good. Also serves continental […] breakfast if that is your choice. Close to all the shops. Will definitely stay here again. Read moreGenuine Hotels.com guest review
"Great place to stay!"
This hotel more than met our expectations! The room was large and comfortable. The bathroom was HUGE! And the view out our window of the river was spectacular.Genuine Hotels.com guest review
"couples love nest"
We loved the ambiance of this hotel but a few things were disappointing.First, the Jacuzzi in the room was broke so it was more of a big bathtub than anything. And the line for the breakfast was disorganized. With the hotel being so busy they should have a hostess directing people to different stations instead of getting in a line and waiting for 20 […] minutes only to realize you are in a line for something you don't want. Overall, I would go back to this hotel. It truly is beautiful. Read moreGenuine Expedia guest review
The hotel was nice, but the king beds are horrid they sag and give no real support, and the breakfast food was inedible, stale and undercooked!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )