All hotels in Pigeon Forge, Tennessee, United States of America
1 room, 2 adults
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303 Henderson Chapel Rd, Pigeon Forge, TN, 37863, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.6 / 5Outstanding

Score breakdown (from 227 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.5
  • Neighborhood
    4.7
5.0 / 5Outstanding
"Excellent Hotel!!!"
Excellent Hotel. Stayed there last week for 3 nights and everything was absolutely perfect. Room was clean and modern. The staff was very professional and took care of you the moment you walked in. The free breakfast was awesome. Everyone in our family loved the hotel.
Genuine Hotels.com guest review
3 night family trip Mar 26, 2015
Kalpesh
US
5.0 / 5Outstanding
"I would stay there again"
Stayed for 4 nights during spring break. Too cold to swim outside but pool looked like fun. Indoor pool was always crowded. I forgot something in the the room and contacted them late the night we checked out. Called me back right away the next morning and had it ready to ship out to me.
Genuine Expedia guest review
Other trip Apr 1, 2015
Terry
US
5.0 / 5Outstanding
"family fun"
Five stars for everyone iam coming back again again and again to my home in the smokies
Genuine Hotels.com guest review
3 night family trip Mar 27, 2015
william
US
5.0 / 5Outstanding
"Nice!"
Nice room! We had a hot tub in our room! Nice entry way and lobby
Genuine Expedia guest review
Other trip Mar 30, 2015
Lynnie
US
5.0 / 5Outstanding
"Better than expected."
A really nice hotel that is in walking distance to several restaurants. Nice breakfast selection and the loby has a fireplace with a sitting area overlooking woods.
Genuine Expedia guest review
Other trip Mar 27, 2015
Dustin
US
1.0 / 5Poor
"WARNING very loud construction going on"
When we booked through Expedia there was no mention of the construction being done at this hotel.. When we checked in and went to our room on the 2nd floor our view was of a giant crane blocking the entire window also bugs were crawling on one of the beds. They did put us in a new room on the 6th floor which turned out to be even worse. There was jackhammering being done on the roof. All in all a miserable stay. We had a wonderful time in the area but were bummed when we needed to go back to the room. Then to top all this off a blanket we had brought from home was taken and they left a hotel blanket in its place. The housekeeping manager did come to our room with the person who cleaned the room and said no blanket was in the room. So much for even looking through the laundry. The blanket was a favorite of my grandsons and cannot be replaced. There are so many options in the area for hotels please check them out. If you are booking at Music Road ask about the construction.
Genuine Expedia guest review
Other trip Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
Our stay was great . The room was very clean and comfortable. It is definitely on our list as the best in Pigeon Forge. ..
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
US
4.0 / 5Excellent
"Not quite as advertised..."
Good breakfast started at 6am but disappointed to find that the fitness center was not in this hotel as advertised. The room and bathroom were roomy and in good condition.
Genuine Expedia guest review
Other trip Mar 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Bang For The Buck"
We were in Pigeon Forge for a weekend getaway with our travel buddies. The room was big and comfortable enough for 4 adults. Bathroom was roomy too with 2 sinks, large tub and shower. Nights were peaceful and quiet with no loud outside activity. Breakfast was delicious and hot, and the staff was most accommodating. Checkout was a breeze.
Genuine Expedia guest review
Other trip Mar 9, 2015
Louis
US
5.0 / 5Outstanding
"Family getaway"
Stayed here several time great every time will stay here again. Great for couples or family to. granddaughter loved to indoor pool.
Genuine Hotels.com guest review
3 night family trip Feb 12, 2015
Lana
US
4.0 / 5Excellent
"Super Bowl weekend"
I liked the location of the hotel as it was right off the main strip in Pidgeon Forge. For those who care, the balcony of our room was facing a grave yard, but that did not bother us. The only thing I didn’t like was the heating unit. The room got warm at night and we had to open the balcony door and the vent in the bathroom didn’t work. The breakfast was standard with bacon, eggs, bagels etc. and the hotel staff was nice. I would stay there again.
Genuine Hotels.com guest review
2 night romance trip Jan 31, 2015
A Traveler
US
3.0 / 5Good
"Family Trip"
Hotel down graded me from room I booked. Then made me get dressed and come down stairs to get a drink because only the name can charge to room. Even knowing I was on room phone saying it was okay...
Genuine Hotels.com guest review
1 night family trip Jan 31, 2015
april
US
5.0 / 5Outstanding
"Very clean and comfortable"
I will definitely stay here when I come back to Pigeon Forge. It was one of the most comfortable and clean hotels I have stayed in, in many years. I highly recommend it.
Genuine Hotels.com guest review
1 night trip with friends Jan 10, 2015
Donna
US
5.0 / 5Outstanding
"Amazing"
We stayed the weekend after New Years, and it was amazing. The staff was very friendly, and the hotel is amazing.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
Natasha
US
5.0 / 5Outstanding
"Great hotel, large comfortable rooms."
The indoor pool needs ventilation badly. Me and my kids began coughing profusely after about a half hour of being inside with the strong smell of chlorine.
Genuine Expedia guest review
Other trip Jan 3, 2015
David
US
3.0 / 5Good
"Not very clean and not worth the price."
I'm not sure how this hotel rated so high. The bed and linens were nice and clean, but there was hair left in the sink and shower and there was hidden dust in all kinds if not so noticeable places. The hotel itself seemed pretty old and outdated, though the lobby seems nice. Overall it was not a place I was comfortable letting my toddler run around. The pool had a horribly strong smell of bleach and chlorine. Just standing inside the pool area without swimming made my families eyes burn. The breakfast wasn't bad.
Genuine Hotels.com guest review
1 night trip with friends Dec 28, 2014
A Traveler
US
4.0 / 5Excellent
Exceeded our expectations. We were pleasantly surprised.
Genuine Expedia guest review
Other trip Jan 1, 2015
Joe
US
5.0 / 5Outstanding
"All good except for the indoor heated swimming poo"
The hotel was great everything was great but the indoor swimming pool was not ventilated and the chlorine in the water and in the air was so strong me and my kids started coughing after about a half an hour and had to leave. Toxic chlorine fumes should be ventilated from a closed in space.
Genuine Expedia guest review
Other trip Dec 31, 2014
David
US
5.0 / 5Outstanding
"Very nice hotel.."
We thoroughly enjoyed our stay at Music Road, everything was great, the Christmas decorations and rooms were extra clean and nicely decorated...
Genuine Expedia guest review
Other trip Dec 21, 2014
Bobbie
US
5.0 / 5Outstanding
"night on music road."
I just stayed for one night. Everything went well. N
Genuine Hotels.com guest review
1 night business trip Dec 11, 2014
William
US
5.0 / 5Outstanding
Experience was excellent, as always, when we stay here.
Genuine Expedia guest review
Other trip Dec 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel in Pigeon Forge"
The rooms were clean and we had plenty of room. Loved the Balcony view. The bed & pillows were just like the ones I have slept on at the Hampton Inn.
Genuine Expedia guest review
Other trip Dec 2, 2014
Tommy
US
5.0 / 5Outstanding
Nice room. Very clean and comfortable. Staff was very helpful. We will stay again.
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Stop for fun while Traveling"
We enjoyed our stay. The 24 hour indoor pool was great!
Genuine Hotels.com guest review
1 night family trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to all the attractions in Pigeon"
Enjoyed sitting in rocking chairs, watching the geese and the calming Little Pigeon river and drinking coffee. Also enjoyed the Christmas tree and fireplace.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice! Thank you"
We only stayed for one evening. Found that we had to ask for directions to the room. But overall had a good stay. Thank You
Genuine Expedia guest review
Other trip Nov 17, 2014
A Traveler
US
5.0 / 5Outstanding
"wonderful"
wonderful
Genuine Hotels.com guest review
2 night family trip Oct 26, 2014
Judy L
US
5.0 / 5Outstanding
"A nice surprise"
It was very nice. Staff was great, food was great and the room was quite comfy
Genuine Hotels.com guest review
2 night romance trip Oct 31, 2014
Lara
US
5.0 / 5Outstanding
"Enjoyed our stay"
awesome location!! the room we stayed in had a river view and a superb colorful mountain outlook. After a sound sleep, the morning breakfast was absolutely delightful.
Genuine Hotels.com guest review
1 night family trip Oct 18, 2014
Shiva
US
4.0 / 5Excellent
"Great location to enjoy Pigeon Forge"
Very pleased with our stay at Music Road Hotel overall. Ours was a short stay while traveling to Myrtle Beach and offered a great location to enjoy Pigeon Forge. Clean, comfortable, friendly, wonderful breakfast, all at a reasonable rate. The only dissappointment was the hot tub, too cold and seemed to have some jet issues. We would recommend to others and revisit.
Genuine Expedia guest review
Other trip Oct 19, 2014
Amers
US
5.0 / 5Outstanding
"Great weekend getaway for the fall."
Hotel was great. Very clean, beautiful spacious room. Only concern was the air conditioner was set on 60 degrees but it was never ever that cool. It came off and on but the room was never cold. We woke up during the night, hot.
Genuine Hotels.com guest review
2 night romance trip Oct 11, 2014
Jan
US
5.0 / 5Outstanding
"Close to sights and beautiful courtyard."
Loved the room! My only problem was with the feather pillows. Husband loved them but, I find them too hard. Other than that this is a beautiful,clean hotel.
Genuine Hotels.com guest review
1 night trip Oct 3, 2014
A Traveler
US
5.0 / 5Outstanding
Great ! Wish I had spent another week.
Genuine Hotels.com guest review
1 night trip Sep 29, 2014
john
US
5.0 / 5Outstanding
"Very nice, great pools!"
Staff was extremely nice in our needs for extra towels and a rollaway bed. I felt clean here, the bathroom was extremely clean and roomy. I slept very comfortable here, just knowing the room was clean. Even our balcony was clean!! Other places we have stayed at in Pigeon Forge had cobwebs, stained chairs, and dirty balconies. We loved the indoor and outdoor pools. Loved that the outdoor pool was 9ft with a diving board instead of the usual 4ft pools in the area at other places!! Loved that the indoor pool is 24 hours!!
Genuine Expedia guest review
Other trip Sep 29, 2014
LC
US
5.0 / 5Outstanding
"Love this hotel. We stay every time we go there."
Great rooms, clean. The staff is very nice. The hotel is in a great location.... love music road hotel.
Genuine Expedia guest review
Other trip Sep 27, 2014
Tiffany
US
5.0 / 5Outstanding
"Great Birthday weekend! Excellent hotel!"
The hotel was in a very convenient location. It was super clean. The beds were comfortable. Nice indoor pool. Great stay! My family and I would definitely stay again!
Genuine Hotels.com guest review
2 night family trip Sep 19, 2014
Jennifer Bartley
US
5.0 / 5Outstanding
"Grand baby satisfied"
Our stay was perfect. My 6 month old grand daughter slept well and loved the pools. This place is excellent and so close to everything. The hotel is situated just far enough off the main drag to not hear any traffic
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
Debbie
US
5.0 / 5Outstanding
enjoyed it very much...
Genuine Hotels.com guest review
1 night trip Aug 25, 2014
tommy vallejos
US
5.0 / 5Outstanding
"Good location close to everything in Pigeon Forge"
Awesome place to stay friendly staff and clean rooms. I will visit again.
Genuine Hotels.com guest review
2 night trip Aug 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great pool . Comfortable beds. Close to everything"
We only stayed one night , but they let us check in early , great breakfast , and everyone was friendly.
Genuine Expedia guest review
Other trip Aug 17, 2014
Stacey
US
4.0 / 5Excellent
"Nice place"
The pools were great. The room was big, beds were comfortable. The front desk was great!!!!! The bathroom had some mold and needed some work. Nice stay for the money.
Genuine Hotels.com guest review
2 night trip Aug 12, 2014
Tammy
US
5.0 / 5Outstanding
"Nice hotel on the river"
Not enough elevators, parking spaces limited when convention center is in use, hot tub has rough surface/ edges, enjoyed the lazy river, overall very nice hotel,enjoyed our stay and would stay there again
Genuine Expedia guest review
Other trip Aug 15, 2014
Debby
US
2.0 / 5Fair
"Key card kept deactivating"
Key card kept deactivating, male staff on duty in front desk on 8/5 not apologetic and unfriendly, caused a lot of inconvinience. Needs to train staff that male staff to be more friendly and accomodating
Genuine Hotels.com guest review
3 night family trip Aug 3, 2014
A Traveler
US
5.0 / 5Outstanding
Very nice.
Genuine Hotels.com guest review
2 night trip Jul 18, 2014
Vandiver
US
5.0 / 5Outstanding
"Nice hotel--would recommend to anyone."
Stayed here several times, and always found it nice.
Genuine Expedia guest review
Other trip Jul 22, 2014
A Traveler
US
3.0 / 5Good
"nice location"
2nd stay...love the pool and breakfast, couldn't get a rollaway bed for the room and a difficult time getting a luggage cart when departing.
Genuine Expedia guest review
Other trip Jul 13, 2014
A Traveler
US
4.0 / 5Excellent
It was good. The only thing I would say is the air conditioners are so loud it makes it hard to sleep at night.
Genuine Hotels.com guest review
2 night family trip Jul 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice place"
It was a great hotel and very clean. The location is very accommodating. The staff was very helpful.
Genuine Expedia guest review
Other trip Jul 5, 2014
bb
US
4.0 / 5Excellent
"Good young family spot"
This hotel appears to be one of the better ones in the area. However it is not to be confused with a high end resort. It is not an Embassy Suites or other higher star property. Breakfast was very busy and more of a cattle call. Very standard basic options. Again great for families with young children where dining out especially for a meal like breakfast is not an option. Rooms were quite clean and the overall property was maintained well. Property appears to be older refurbished facility.
Genuine Hotels.com guest review
3 night family trip Jun 29, 2014
A Traveler
US
4.0 / 5Excellent
"quick middle of the trip stop"
This hotel is good to average. They advertise that they have a "waterpark" - but it is simply 1 big slide, a lazy river and a nice pool. It also mentions that there is a "pool bar". This is not exactly the truth. There IS a "bar" at the pool - however it does not serve any alcohol. Overall I say this hotel was a decent price for the stay. There is SO MUCH to do around the area.......
Genuine Hotels.com guest review
2 night family trip May 29, 2014
A Traveler
US
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