All hotels in Bromont, Quebec, Canada
1 room, 2 adults
You can collect Hotels.com® Rewards nights here90 Stanstead Street, Bromont, QC, J2L 1K6, Canada, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 359 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.5

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"For the rate I paid, I was not impressed."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The pool and spa were not very clean and for the rate I paid my room was very ordinary. No 4hrs ski passes offered at the hotel.
Genuine Expedia guest review
Response by Hôtel Château-Bromont
Dear guest, We're very sorry to read the details of your recent stay with us at Château Bromont. This is certainly not in keeping with our very high standards of sanitary pool & spa areas, and please rest assured your comments have already been shared with our team for timely action. We hope you will choose to stay with us on another occasion. Best regards, Jessica Millien Ambassadeure de l'accueil / Lobby Ambassador Domaine Château Bromont
Other trip Jan 6, 2014
A Traveler
CA
4.0 / 5Excellent
"Very convenient location for the ski resort"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
It's a little dated, and the pool gets crowded fast. The spa was fantastic!!!
Genuine Expedia guest review
Response by Hôtel Château-Bromont
Dear guest, thank you for taking the time to write about your stay at Château Bromont. Since this hotel was built in the late '80s, we're working on keeping the cachet while updating as time goes by. Happy to see you loved the Spa! Best regards, Jessica Millien Ambassadeure de l'accueil / Lobby Ambassador Domaine Château-Bromont
Other trip Dec 30, 2013
A Traveler
CA
4.0 / 5Excellent
"Chateau Bromont"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
1) Rooms on Level 3 can be noisy because of communicating door on second level. Can be noisy because we had a family with crying baby and young kids across our room which keep us awake a good portion of the night and early in the morning. 2) Short bed for a 6 feet men. 3) Unconfortable pillows.
Genuine Hotels.com guest review
1 night romance trip Oct 12, 2013
A Traveler
CA
4.0 / 5Excellent
"Nice hotel close to the village of Bromont"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Bromont is a beautiful town in the Eastern Townships of Quebec. The château was lovely and very kid friendly. The restaurants are of good quality, but I did find the breakfast buffet a little pricey. The room was very comfortable and I was able to control the heat, which is important for a good night's sleep. Overall, I was pleased with my experience.
Genuine Expedia guest review
Other trip Oct 14, 2013
A Traveler
CA
5.0 / 5Outstanding
"choice of room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel selected a mini-suite with a staircase to the sleeping space, which is very awkward for luggage. Also there was only one very small window with an uninspiring view of other rooms. So we went back to the desk and they happily offered us room 243, an executive suite with balcony overlooking the golf course and mountain. This was highly satisfactory in all respects.
Genuine Expedia guest review
Other trip Sep 5, 2013
A Traveler
CA
5.0 / 5Outstanding
"Nice hotel for weekend getaway near village"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great amenities, polite and friendly staff. Hotel located near village with its quaint restaurants. Facing golf and steps away from Ski Bromont.
Genuine Expedia guest review
Other trip Aug 28, 2013
Sandra
CA
4.0 / 5Excellent
"Chateau Broumont"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The best part of our experience was David the concierge/bellman. He was helpful with recommending a hotel in Quebec City to helping my cousin get back to the airport in Montreal. He was the face of Hotel Broumont. I would go back again.
Genuine Expedia guest review
Other trip Aug 16, 2013
BBBBB
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect in every way.
Genuine Hotels.com guest review
1 night trip Aug 11, 2013
A Traveler
CA
5.0 / 5Outstanding
"Very pleased"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel. Closest hotel to the aqua park and the ski slopes. Very clean room, nice buffet for breakfast.
Genuine Expedia guest review
Other trip Aug 14, 2013
A Traveler
CA
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We spent a wonderful wekk end at this beautiful hotel
Genuine Expedia guest review
Other trip Aug 10, 2013
N. Z.
CA
3.0 / 5Good
"disappointed in room"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
When I arrived I asked if I could get a mountain view, because I had read that morning that the mountain view was best. The lady at the desk said there were none left but she could give me a room with an outdoor view , I said great. When we went up to the room the window only look into the indoor pool area, I immediately went downstairs and the clerk said that there were no other rooms but that on Sun many people were leaving and that we could switch rooms. When Sunday morning came i went to the desk and the clerk was not helpful at all she just quickly looked at the computer and said all the mountain views were already booked, I explained what I had been told but she was of no help. The problem is that the indoor pool opens at 6 am. and parents come with their kids and let them yell which you can hear in the room, not a good way to start the day.
Genuine Expedia guest review
Other trip Aug 8, 2013
Lise
CA
5.0 / 5Outstanding
"Quiet getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our request to be have a room was recognized and we were put into a room looking into the interior pool. We did return to our room at the end of the day to find that it had not been made up, however, once the desk was notified the situation was quickly rectified.
Genuine Expedia guest review
Other trip Aug 7, 2013
Penny
CA
2.0 / 5Fair
"Not a 4-star at all"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Nice lobby but the rooms need to be updated Pricey restaurant
Genuine Expedia guest review
Other trip Aug 6, 2013
A Traveler
CA
4.0 / 5Excellent
"Mountain view rooms are the tops!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I had a Mountain-view room that I would highly recommend. My friend had an inside pool-view room and the noise, especially late at night, was bothersome.
Genuine Expedia guest review
Other trip Aug 6, 2013
Alan
CA
3.0 / 5Good
"Bring your own BOOZE and FOOD or Lot of $"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Over priced drinks and Food - A cheapest bottle of sparkling white wine served at Terrace Bar $50 Tipping 15% extra - Same bottle at SAAQ store in town for less than $20. Breakfast $16 for continental and 20+ for Hot break fast. Coffee is only one free cup per person in the room free.
Genuine Hotels.com guest review
1 night trip Jul 31, 2013
A Traveler
CA
5.0 / 5Outstanding
"Great place for family getawat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed on the 3rd floor. Rooms are brand new and very well appointed. Kids loved the mezzanine in the room. Indoor pool was small but convenient for a rainy day. Outdoor pool is heated so it is perfect even for not-so-warm days. Overall a pretty nice place.
Genuine Hotels.com guest review
1 night family trip Aug 3, 2013
Mandri
CA
3.0 / 5Good
"Sound proof terrible"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    -
The sound proof is terrible in the 2 level rooms with the metal stairs,you here the kids yelling and going up and down the metal stairs.
Genuine Expedia guest review
Other trip Aug 2, 2013
Pat
CA
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Our stay would have been much more appreciated if the pool had been opened later in the evening. We got to the hotel too late to enjoy it, unfortunately. I'm sure a longer stay would have been much better. The scenery is really nice in the surrounding area. Our window faced the parking lot, so not much to see that way. I can't rate our stay higher because of all the let downs. Too bad. Nice and clean, though.
Genuine Hotels.com guest review
1 night trip Jul 16, 2013
Johanne
CA
4.0 / 5Excellent
"pleasant surprise"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
loved the hotel placement, the outside pool and hot tubs. better and healthier food menu is lacking. Great experinece in all.
Genuine Expedia guest review
Other trip Jul 17, 2013
A Traveler
CA
4.0 / 5Excellent
"Clean and Comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Some features of the hotel are beginning to look a little dated, but overall it was clean and comfortable. The service was good and the scenery was beautiful. The surrounding town is gorgeous and there is lots to do near by (ski, water park, golf, shopping, restaurants, bike trail...). It's a good option if you're looking for something nice for a reasonable price!
Genuine Expedia guest review
Other trip Jul 2, 2013
A Traveler
CA
5.0 / 5Outstanding
"Room view"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Make sure you ask for a view of the mountain, it is lovely.
Genuine Hotels.com guest review
1 night family trip Jun 1, 2013
Francois
CA
5.0 / 5Outstanding
"Hotel rating"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a very pleasant stay with good atmosphere , clean spacious rooms and good service and food.
Genuine Hotels.com guest review
1 night business trip Apr 22, 2013
A Traveler
IE
5.0 / 5Outstanding
"Xmas & ski holiday stay excellent!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Much nicer than we expected, especially the common areas and services. Used outdoor jacuzzis (4), and rarely any traffic after skiing late afternoon. Rooms are nice just a bit tight squeeze between bed and tv. Liked having two sinks in bathroom. The in-room coffee was excellent.
Genuine Expedia guest review
Other trip Dec 29, 2012
bernard
CA
1.0 / 5Poor
"Overrated"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Overrated and too expensive for what we got. We had supper for Christmas. The servicing was so bad. We had to ask for the bread when they served us our entrées. We had to ask for the butter also. When we were eating our main course the waitress remembers that we did not get finger food and gave them to us with our main dish. The food itself was so so. We had friends with us that do not drink or eat any alcohol and all the main dishes had alcohol in them; mind you to chef provided a sauce without alcohol for them. But still it was not thoughtful. As for the brunch on December 25…. Really, nothing out of the ordinary. We choose to take our brunch at noon. The cook that was supposed to do the eggs for us was not there anymore (I know because my son to his breakfast at 10 am) as for the rest, nothing out of the ordinary for a Christmas Breakfast or brunch. The scrambled eggs were a preparation that was prepared in advanced. For the only big hotel in the area it was a BIG deception and will not repeat it again. My room had a cold or old cigarette smell – I guess it was a smoking room but the smell is still there to the point that I left the window wide open every time we were out of the room. Comparing quality vs. price, next year we will definitely go to Mont-Tremblant. We pay a little more but have a lot more.
Genuine Expedia guest review
Other trip Dec 26, 2012
Joelle
CA
2.0 / 5Fair
"Disappointing stay"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
This hotel is in serious need of a makeover. When we checked in we weren't given any information about the hotel and local area. The room was very basic, and dated - it had a CRT television! Even though we paid for 2 nights, we left after the first.
Genuine Hotels.com guest review
2 night romance trip Oct 12, 2012
A Traveler
CA
3.0 / 5Good
"Chateau Bromont"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Very dated, stale. Needs a complete overhaul of the room HVAC system. Mini bar fridge too warm, very old TV. Nice public rooms, great location, good views.
Genuine Expedia guest review
Other trip Oct 2, 2012
Mike
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
hotel location and quality of service
Genuine Hotels.com guest review
1 night romance trip Aug 31, 2012
Marc
CA
5.0 / 5Outstanding
"Great family place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We loved the Chateau Bromont! We stayed for 3 nights with a 4 year old and 2 year old in a King Junior Suite. The staff were very friendly and helpful. The basic room was a regular hotel room that was spacious enough that we didn't feel like we were tripping over eachother, with a loft area upstairs which we used as a second bedroom. The only disappointment was that we had hoped for more in the way of kitchen stuff, which is always nice when travelling with kids. There was only a minibar fridge, which we had to empty to put in our milk, snack, etc. Also, the food on the Terrace was very mediocre pub food, but the buffet breakfast was quite good. The kids loved walking around the gardens. We didn't use the pools, but they looked quite nice.
Genuine Hotels.com guest review
2 night family trip Sep 8, 2012
Natalie
CA
5.0 / 5Outstanding
"Beautiful Bromont Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Chateau is lovely, great for families or anyone wanting to get out of the city for a quiet getaway. Great pool area, facilities and grounds, also onsite restaurants with excellent food. One recommendation, when reserving, request a room away from the dumpster. We were awakened two mornings in a row before 6:00 a.m. by noisy garbage trucks.
Genuine Expedia guest review
Other trip Aug 24, 2012
Penny
CA
3.0 / 5Good
"Leisure Trip"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very Good
Genuine Hotels.com guest review
1 night trip Aug 20, 2012
A Traveler
CA
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was nice for an overnight stay to be close to our early morning destination.
Genuine Hotels.com guest review
1 night trip Aug 17, 2012
Roman
CA
5.0 / 5Outstanding
"Shopping, restaurants, view of the mountains ."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed my one night stay so much. You get a feeling that you are in another world. The Chateau is just amazing to visit. The service is great and the rooms are very clean. The dining there was expensive. The site around the exterior is just beautifully decorated. I would highly recommend this chateau to everyone. It's a must see.
Genuine Hotels.com guest review
1 night trip with friends Aug 19, 2012
A Traveler
CA
5.0 / 5Outstanding
"fabulous stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great family place. The rooms are a great size and the pools are great. Perfect distance to the Granby zoo and plenty to do in the area.
Genuine Hotels.com guest review
2 night trip Aug 7, 2012
MJ
CA
3.0 / 5Good
"Good location with mediocre service"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel is well located in Bromont with good size rooms. Our only issue was that the service was a little slow and clumsy. Lastly, walls between rooms are a little thin which meant that we could here children crying and playing in their rooms at 6am......
Genuine Hotels.com guest review
2 night trip Aug 4, 2012
A Traveler
CA
3.0 / 5Good
"OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was ok.
Genuine Hotels.com guest review
1 night family trip Aug 8, 2012
Mike
CA
3.0 / 5Good
"OK stay - with disappointments"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
We had a 2 nights stay at Chateau Bromont in a junior suite (with mezz). We were disgusted to find out that the bathrobes had not been washed (my husband found a number of bills in the pockets). We kindly asked for your room to be done early afternoon while we were out with the kids, had it was not done.
Genuine Expedia guest review
Other trip Aug 10, 2012
A Traveler
CA
5.0 / 5Outstanding
"great value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My son and I just stayed one night, while golfing in the area. All was exactly as they said it would be, and the room, lobby and pools were very nice. We would have liked to stay longer, and maybe will next time! Great value for the price we paid..
Genuine Expedia guest review
Other trip Aug 8, 2012
A Traveler
CA
4.0 / 5Excellent
"Don't always believe what you read"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I've read negative of this hotel before travelling to it. I arrived with a great amount of apprehension but was greatly relieved that the establishment poor reviews were unwarranted. The room was more than adequate. The TV was a bit outdated. I was expecting an HD flat screen. The bed was very comfortable allowing for a relaxing sleep. Sound of the running children's feet could be heard from the ceiling and proved annoying at times. The staff were courteous and friendly. Loved the terrace and its view of the well managed landscape. Never got to use the whirlpools, maybe next time. The breakfast at the Bistro was plentiful and of top quality. The Quebec ham & sausages were tasty. Overall a nice escape. The elevator on a slow day took forever. The outer court from the spa was a quiet oasis to catch some rays and some quiet.
Genuine Hotels.com guest review
1 night trip Jul 29, 2012
jpmarc
CA
5.0 / 5Outstanding
"Lovely spot"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our family of 4 thoroughly enjoyed our stay, though it was only one night. The kids enjoyed the pool, the two sinks & the beautiful landscaped gardens.
Genuine Expedia guest review
Other trip Jul 28, 2012
Jo
CA
4.0 / 5Excellent
"In the Heart of Country Living"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a great experiencxe staying at the Chateau for the first time. Everything about the Chateau brought out the best aspects of staying in Bromont - The hotel staff were very friendly and professional. We will definitely stay here again!!
Genuine Hotels.com guest review
1 night family trip Jul 22, 2012
K & S Snow
CA
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
I thought the hotel was nice and so were the pools however my 11 month old is crawling everywhere and was literally black when crawling on the hotel room floor. Her feet and her legs were BLACK all the time, it was really disgusting. I had to constantly clean her.
Genuine Hotels.com guest review
2 night trip Jul 17, 2012
A Traveler
CA
5.0 / 5Outstanding
"Beautiful views on the terasse"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice, and relaxing. Appreciated the spa after a day of golf, and surprisingly, ended up having diner there as well: beautiful sunset over the golf course...
Genuine Hotels.com guest review
1 night trip Jul 19, 2012
SandyP
CA
4.0 / 5Excellent
"Much nicer than expected!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We traveled to the Chateau Bromont with our two children a booked a second room for my parents. We arrived early I the day knowing our room wasn't ready, but we enjoyed the outdoor pool anyway and were pleased to find it there was even a lifeguard on duty. Our rooms were very comfortable and spacious. We were disappointed that the mini fridge was not usable, given it was full of items for purchase. We had hoped to put a few drinks and milk in there. The ice machine was enough though and we just replenished the ice in our cooler. The staff was very courteous and friendly. We bought our tickets to Granby Zooatthefront desk,butitdidnt end up being much cheaper than buying them at the zoo, maybe a couple dollars. We later enjoyed the indoor pool and hot tub and the outdoor terrace with another 4 more hot tubs...nice if you'd prefer not to share your tub with strangers?! We did have a strange smell in our room overnight one night, my father went to the front desk immediately because he thought he smelled ammonia. The front desk personnel immediately responded by moving he and my mom to a beautiful suite just a couple doors down from their original room. The services advert prompt and kind. When we asked if we could have a couple extra hours in the room before checking out, it wasn't a problem. We definitely enjoyed our stay, despite the minor mishap, and would definitely stay there again!
Genuine Hotels.com guest review
2 night family trip Jul 18, 2012
Shannon
CA
4.0 / 5Excellent
"Nice place..."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Nice place but management is missing on many things... Good 3.5 to 4 stars. Rooms ok, forget about watching a movie at night the TV set is bad also bad cable reception. terrasse is beautiful but spas are in bad shape.Room confortable.
Genuine Hotels.com guest review
1 night romance trip Jun 29, 2012
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Hôtel Château Bromont: FABULEUX!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Cet hôtel est tout simplement merveilleux. Ça fait plusieurs fois que je séjourne à cet hôtel et tout est parfait. C'est un endroit très chaleureux, le service est excellent et c'est très propre. Les Spas extérieurs sont géniaux et très propres, et que dire du spa et de la piscine intérieur qui est chaude. C'est un endroit que je vous recommande sans hésiter. Merci Hôtel Château Bromont, continuer votre excellent travail.
Genuine Hotels.com guest review
2 night romance trip Mar 27, 2015
Mario
CA
4.0 / 5Excellent
"Un dimanche à la montagne"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Présence intéressante du foyer après une journée de ski. Tourbillon sur la terasse avec vu sur la montagne. Agréable séjour en couple seul bémol pas de service au chambre car bistro fermé.
Genuine Hotels.com guest review
1 night romance trip Mar 15, 2015
France
CA
4.0 / 5Excellent
"Très bien"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Personnel très gentil et bel hotel en général. Chambre confortable mais la douche était sale.
Genuine Hotels.com guest review
1 night romance trip Mar 15, 2015
Geneviève
CA
3.0 / 5Good
"Très bon emplacement mais hôtel vieillot"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Accueil aimable à la reception mais je dois demander La liste des restaurants disponibles. La chambre est très spacieuse et la vue fantastique sur la montagne.La chambre est propre. Le foyer de la cheminée n'est pas allumé et la temperature de la chambre est très froide. Un technicien devait passer: Il n'est jamais venu! La salle de bain est propre mais très froide également. Restauration:impossible de trouver un restaurant ouvert le dimanche soir. Je commande au room service. Le temps de livraison est correct mais tous les plats sont froids: soupe, frites, etc..Pas de cuillères pour manger la soupe! Je le signale au maître d'hôtel qui me répond: "Alors ca par exemple..!" sans me proposer d'aller en chercher ! Le savoir être est inexistant. La salle du fitness, le lundi matin à 10h est sale: papiers sur le sol, odeur très nauséabonde. Je le signale à la reception qui promet d'envoyer une personne pour nettoyer. Le spa est propre mais le prix 30dollars CA est elevé, surtout pour les residents dans le pavillon Spa où le prix de la chambre/Suite est nettement plus elevé; qui plus est, pour un sauna et un hamam, et accès à un seul bassin d'eau chaude (le second est fermé). Bâtiment à l'intérieur a besoin d'être rafraîchi: peintures ternes et mobiliers vieillots. Hôtel a beaucoup de potentiel mais malheureusement, fait "usine"à touristes et le client ne se sent pas du tout au Coeur de la preoccupation du personnel.
Genuine Hotels.com guest review
2 night romance trip Mar 8, 2015
ODILE
FR
5.0 / 5Outstanding
"Week-end Bromont!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Super.merci
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
JONATHAN
CA
4.0 / 5Excellent
"Beau Week-end!! À revenir!!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Beau village au pied de montagne toujours présente à la vue. Notre séjour a été plus qu'un week end de détente mais bien celle de découverte. Enfin un endroit où nous avions pas eu l'impression d'une trappe a touriste, les commerces et les gens se mêlent au touriste tant à l'hôtel que dans le village.
Genuine Hotels.com guest review
1 night romance trip Feb 15, 2015
Martin
CA
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