"disappointed in room"
When I arrived I asked if I could get a mountain view, because I had read that morning that the mountain view was best. The lady at the desk said there were none left but she could give me a room with an outdoor view , I said great. When we went up to the room the window only look into the indoor pool area, I immediately went downstairs and the clerk […] said that there were no other rooms but that on Sun many people were leaving and that we could switch rooms. When Sunday morning came i went to the desk and the clerk was not helpful at all she just quickly looked at the computer and said all the mountain views were already booked, I explained what I had been told but she was of no help. The problem is that the indoor pool opens at 6 am. and parents come with their kids and let them yell which you can hear in the room, not a good way to start the day. Read moreGenuine Expedia guest review
Our request to be have a room was recognized and we were put into a room looking into the interior pool. We did return to our room at the end of the day to find that it had not been made up, however, once the desk was notified the situation was quickly rectified.Genuine Expedia guest review
"Not a 4-star at all"
Nice lobby but the rooms need to be updated Pricey restaurantGenuine Expedia guest review
"Mountain view rooms are the tops!"
I had a Mountain-view room that I would highly recommend. My friend had an inside pool-view room and the noise, especially late at night, was bothersome.Genuine Expedia guest review
"Bring your own BOOZE and FOOD or Lot of $"
Over priced drinks and Food - A cheapest bottle of sparkling white wine served at Terrace Bar $50 Tipping 15% extra - Same bottle at SAAQ store in town for less than $20. Breakfast $16 for continental and 20+ for Hot break fast. Coffee is only one free cup per person in the room free.Genuine Hotels.com guest review
"Great place for family getawat"
Stayed on the 3rd floor. Rooms are brand new and very well appointed. Kids loved the mezzanine in the room. Indoor pool was small but convenient for a rainy day. Outdoor pool is heated so it is perfect even for not-so-warm days. Overall a pretty nice place.Genuine Hotels.com guest review
"Sound proof terrible"
The sound proof is terrible in the 2 level rooms with the metal stairs,you here the kids yelling and going up and down the metal stairs.Genuine Expedia guest review
Our stay would have been much more appreciated if the pool had been opened later in the evening. We got to the hotel too late to enjoy it, unfortunately. I'm sure a longer stay would have been much better. The scenery is really nice in the surrounding area. Our window faced the parking lot, so not much to see that way. I can't rate our stay higher because […] of all the let downs. Too bad. Nice and clean, though. Read moreGenuine Hotels.com guest review
loved the hotel placement, the outside pool and hot tubs. better and healthier food menu is lacking. Great experinece in all.Genuine Expedia guest review
"Clean and Comfortable"
Some features of the hotel are beginning to look a little dated, but overall it was clean and comfortable. The service was good and the scenery was beautiful. The surrounding town is gorgeous and there is lots to do near by (ski, water park, golf, shopping, restaurants, bike trail...). It's a good option if you're looking for something nice for a reasonable […] price! Read moreGenuine Expedia guest review
Make sure you ask for a view of the mountain, it is lovely.Genuine Hotels.com guest review
It was a very pleasant stay with good atmosphere , clean spacious rooms and good service and food.Genuine Hotels.com guest review
"Xmas & ski holiday stay excellent!"
Much nicer than we expected, especially the common areas and services. Used outdoor jacuzzis (4), and rarely any traffic after skiing late afternoon. Rooms are nice just a bit tight squeeze between bed and tv. Liked having two sinks in bathroom. The in-room coffee was excellent.Genuine Expedia guest review
Overrated and too expensive for what we got. We had supper for Christmas. The servicing was so bad. We had to ask for the bread when they served us our entrées. We had to ask for the butter also. When we were eating our main course the waitress remembers that we did not get finger food and gave them to us with our main dish. The food itself was so so. […] We had friends with us that do not drink or eat any alcohol and all the main dishes had alcohol in them; mind you to chef provided a sauce without alcohol for them. But still it was not thoughtful. As for the brunch on December 25…. Really, nothing out of the ordinary. We choose to take our brunch at noon. The cook that was supposed to do the eggs for us was not there anymore (I know because my son to his breakfast at 10 am) as for the rest, nothing out of the ordinary for a Christmas Breakfast or brunch. The scrambled eggs were a preparation that was prepared in advanced. For the only big hotel in the area it was a BIG deception and will not repeat it again. My room had a cold or old cigarette smell – I guess it was a smoking room but the smell is still there to the point that I left the window wide open every time we were out of the room. Comparing quality vs. price, next year we will definitely go to Mont-Tremblant. We pay a little more but have a lot more. Read moreGenuine Expedia guest review
This hotel is in serious need of a makeover. When we checked in we weren't given any information about the hotel and local area. The room was very basic, and dated - it had a CRT television! Even though we paid for 2 nights, we left after the first.Genuine Hotels.com guest review
Very dated, stale. Needs a complete overhaul of the room HVAC system. Mini bar fridge too warm, very old TV. Nice public rooms, great location, good views.Genuine Expedia guest review
hotel location and quality of serviceGenuine Hotels.com guest review
"Great family place"
We loved the Chateau Bromont! We stayed for 3 nights with a 4 year old and 2 year old in a King Junior Suite. The staff were very friendly and helpful. The basic room was a regular hotel room that was spacious enough that we didn't feel like we were tripping over eachother, with a loft area upstairs which we used as a second bedroom. The only disappointment […] was that we had hoped for more in the way of kitchen stuff, which is always nice when travelling with kids. There was only a minibar fridge, which we had to empty to put in our milk, snack, etc. Also, the food on the Terrace was very mediocre pub food, but the buffet breakfast was quite good. The kids loved walking around the gardens. We didn't use the pools, but they looked quite nice. Read moreGenuine Hotels.com guest review
"Beautiful Bromont Hotel"
The Chateau is lovely, great for families or anyone wanting to get out of the city for a quiet getaway. Great pool area, facilities and grounds, also onsite restaurants with excellent food. One recommendation, when reserving, request a room away from the dumpster. We were awakened two mornings in a row before 6:00 a.m. by noisy garbage trucks.Genuine Expedia guest review
Very GoodGenuine Hotels.com guest review
Was nice for an overnight stay to be close to our early morning destination.Genuine Hotels.com guest review
"Shopping, restaurants, view of the mountains ."
I enjoyed my one night stay so much. You get a feeling that you are in another world. The Chateau is just amazing to visit. The service is great and the rooms are very clean. The dining there was expensive. The site around the exterior is just beautifully decorated. I would highly recommend this chateau to everyone. It's a must see.Genuine Hotels.com guest review
great family place. The rooms are a great size and the pools are great. Perfect distance to the Granby zoo and plenty to do in the area.Genuine Hotels.com guest review
"Good location with mediocre service"
Hotel is well located in Bromont with good size rooms. Our only issue was that the service was a little slow and clumsy. Lastly, walls between rooms are a little thin which meant that we could here children crying and playing in their rooms at 6am......Genuine Hotels.com guest review
It was ok.Genuine Hotels.com guest review
"OK stay - with disappointments"
We had a 2 nights stay at Chateau Bromont in a junior suite (with mezz). We were disgusted to find out that the bathrobes had not been washed (my husband found a number of bills in the pockets). We kindly asked for your room to be done early afternoon while we were out with the kids, had it was not done.Genuine Expedia guest review
My son and I just stayed one night, while golfing in the area. All was exactly as they said it would be, and the room, lobby and pools were very nice. We would have liked to stay longer, and maybe will next time! Great value for the price we paid..Genuine Expedia guest review
"Don't always believe what you read"
I've read negative of this hotel before travelling to it. I arrived with a great amount of apprehension but was greatly relieved that the establishment poor reviews were unwarranted. The room was more than adequate. The TV was a bit outdated. I was expecting an HD flat screen. The bed was very comfortable allowing for a relaxing sleep. Sound of the […] running children's feet could be heard from the ceiling and proved annoying at times. The staff were courteous and friendly. Loved the terrace and its view of the well managed landscape. Never got to use the whirlpools, maybe next time. The breakfast at the Bistro was plentiful and of top quality. The Quebec ham & sausages were tasty. Overall a nice escape. The elevator on a slow day took forever. The outer court from the spa was a quiet oasis to catch some rays and some quiet. Read moreGenuine Hotels.com guest review
Our family of 4 thoroughly enjoyed our stay, though it was only one night. The kids enjoyed the pool, the two sinks & the beautiful landscaped gardens.Genuine Expedia guest review
"In the Heart of Country Living"
It was a great experiencxe staying at the Chateau for the first time. Everything about the Chateau brought out the best aspects of staying in Bromont - The hotel staff were very friendly and professional. We will definitely stay here again!!Genuine Hotels.com guest review
I thought the hotel was nice and so were the pools however my 11 month old is crawling everywhere and was literally black when crawling on the hotel room floor. Her feet and her legs were BLACK all the time, it was really disgusting. I had to constantly clean her.Genuine Hotels.com guest review
"Beautiful views on the terasse"
Nice, and relaxing. Appreciated the spa after a day of golf, and surprisingly, ended up having diner there as well: beautiful sunset over the golf course...Genuine Hotels.com guest review
"Much nicer than expected!"
We traveled to the Chateau Bromont with our two children a booked a second room for my parents. We arrived early I the day knowing our room wasn't ready, but we enjoyed the outdoor pool anyway and were pleased to find it there was even a lifeguard on duty. Our rooms were very comfortable and spacious. We were disappointed that the mini fridge was not […] usable, given it was full of items for purchase. We had hoped to put a few drinks and milk in there. The ice machine was enough though and we just replenished the ice in our cooler. The staff was very courteous and friendly. We bought our tickets to Granby Zooatthefront desk,butitdidnt end up being much cheaper than buying them at the zoo, maybe a couple dollars. We later enjoyed the indoor pool and hot tub and the outdoor terrace with another 4 more hot tubs...nice if you'd prefer not to share your tub with strangers?! We did have a strange smell in our room overnight one night, my father went to the front desk immediately because he thought he smelled ammonia. The front desk personnel immediately responded by moving he and my mom to a beautiful suite just a couple doors down from their original room. The services advert prompt and kind. When we asked if we could have a couple extra hours in the room before checking out, it wasn't a problem. We definitely enjoyed our stay, despite the minor mishap, and would definitely stay there again! Read moreGenuine Hotels.com guest review
Nice place but management is missing on many things... Good 3.5 to 4 stars. Rooms ok, forget about watching a movie at night the TV set is bad also bad cable reception. terrasse is beautiful but spas are in bad shape.Room confortable.Genuine Hotels.com guest review
"A Haven in the East!"
My wife and I found the Chateau Bormont to be exceptional. The size of our room was amazingly large compared to the many,many places we have been for the same price. The outdoor hottubs overlooking the ski hills with red curtains over hanging on the canopy was breath taking and peaceful. Friendly staff and very willing to speak to you in English if […] you don't speak French. Very clean Hotel and quiet until about 8:00am when the kids go swimming and you hear them from your room because the pool is in the center of the hotel. As for food eat at the hotel instead of going out you will get more for your money except if go to McDonald's or something like that. The only fault we found was the weather was bad the weekend we went but that's not the Chateau Bromont fault. Definately I want to go back. Read moreGenuine Expedia guest review
If you are not skiing, dont expect to be treated with the same level of hospitality as those guests who are. Great facilities, food was extremely over priced and was not the greatest. Very disapointing.Genuine Hotels.com guest review
They forgot our coffee in the morning with breakfast and made little effort to get it to us. When we mentioned this at checkout they seemed little interested as well.Genuine Hotels.com guest review
"Je recommande grandement."
Hôtel impeccable à côté des pistes de ski et en hauteur en montagne. La chambre est moderne, douillette et confortable. Belle piscine intérieure avec un spa encastré. Quelques coins "cosy". Plusieurs restos à proximité et deux à l'hôtel même.Genuine Hotels.com guest review
"Un bon choix"
Super! Nous avons adoré! Nous avons vécu la vie de riche à un prix bien modeste.Genuine Hotels.com guest review
"services impécable, personnels très souriants"
C,est certain que je vais y retourner et les gens avec qui j'étais. Un service super agréable.Tous les employés étaient très souriants et gentils. Beau, propre, nourriture excellente et le service professionnel.Genuine Hotels.com guest review
"Pour de courte durée ou long séjour"
Assez agréable dans l'ensemble. Le paysage est impressionnant, la tranquillité dans un décor de carte postale. Les nombreux restaurants dans le village offrent une belle diversité. Tout est à la portéeGenuine Expedia guest review
nous avons été très bien reçu le personnel est courtois l'hôtel est situé en montagne la vue est magnifique. La nourriture est excellente. Nous avons vraiment appréciés notre séjour.Genuine Expedia guest review
"Très cher pour la qualité"
En somme, cet hôtel propose des chambres correctes, mais un peu désuètes (la nôtre était malodorante... elle sentait la chèvre!!). Le prix payé pour cet hôtel laissait présager des chambres avec un petit plus... mais nous avons eu une chambre vieillotte (tapis décoloré, mauvaise odeur, toilette qui ballotte, réfrigérateur brisé). Nous sommes très déçus […] de la qualité de la chambre. Nous avons néanmoins apprécié la piscine extérieur et l'amabilité du personnel. Read moreGenuine Hotels.com guest review
"Journée au Zoo de Granby"
Hôtel très intéressant et confortable. La piscine et les spas, tant intérieurs qu'extérieurs, sont très appréciéappréciés, surtout avec des enfants. Le seul hic: le service internet sans-fil gratuit à tendance à couper et fluctuer selon les heures et l'achalandage. Je recommande cet hôtel à tous sans hésitation!Genuine Expedia guest review
Response by Hôtel Château-Bromont Bonjour Bryan, nous sommes heureux de lire que vous avez apprécié votre séjour avec nous! Votre commentaire à propos de l'internet sera transmis au département concerné, comme nous voulons toujours offrir le meilleur service possible à nos invités. Au plaisir de vous compter parmi nous lors de votre prochaine visite à Bromont! Jessica Millien Gestionnaire de communautés Web Domaine Château-Bromont
Belle chambre avec vue sur la piscine intérieur mais bruyant le matin.on se fait réveiller par les cris des enfants vers 7:30. A notre arrivée une employée du restaurant est passé devant nous pour demander le taux d'occupation pour certaines journées de la semaine suivante. Nous avons souper au restaurant de l'hôtel, très bon repas et service mais j'aurais […] apprécié savoir que le pourboire était inclus avec la table d'hôte. Par chance, j'ai été avisé pour le brunch du matin.En général nous avons passé un très beau séjour.L'hôtel est très bien situé et très propre.Le jardin extérieur est magnifique et il y a 2 piscines (extérieur et intérieur) super pour les enfants. Read moreGenuine Hotels.com guest review
Response by Hôtel Château-Bromont Bonjour Marie-Claude, nous sommes heureux de lire vos commentaires à propos de votre séjour à notre hôtel! Les vacances d'été sont toujours très occupées et nous avons alors plusieurs jeunes invités parmi nous. Si vous voulez venir relaxer dans les Cantons de l'Est, la saison des vendanges est toute indiquée. Au plaisir de vous revoir parmi nous lors de votre prochaine visite à Bromont, Jessica Millien Gestionnaire de communautés Web Domaine Château-Bromont
"Hotel a Bromont près de la montagne"
Séjour de trois jours en été. Très agréable endroit pour relaxer et profiter de la piscine. Le restaurant les quatre canards est très bon et les déjeuners excellents!Genuine Expedia guest review
Response by Hôtel Château-Bromont Bonjour voyageur contrôlé! Nous sommes heureux de lire que vous avez apprécié votre séjour avec nous à l'hôtel Château-Bromont et que vous avez bien profité de votre repas au Quatre Canards. Au plaisir de vous compter parmi nous à nouveau! Jessica Millien Gestionnaire de Communautés Web Domaine Château-Bromont
"Prêt de plusieurs terrain de golf"
Nourriture très bonne, resto de l'hôtel à recommender. Lit et oreiller inconfortable dans notre chambre. Déjà été dans une autre catégorie de chambre et lit très confortable, donc pas pareille pour toutes les chambres ???Genuine Hotels.com guest review
Response by Hôtel Château-Bromont Bonjour Julie, nous vous remercions pour vos commentaires concernant votre séjour avec nous à l'hôtel Château-Bromont. Pour répondre à votre question, tous les matelas sont semi-fermes, et les oreillers aussi. Comme les besoins de nos invités diffèrent beaucoup, nous avons toujours d'autres oreillers et des sur-matelas disponibles pour améliorer leur confort. Ce service est offert gratuitement 24 heures par jour, donc n'hésitez pas à le demander lors de votre prochaine visite! Jessica Millien Gestionnaire de communautés Web Domaine Château-Bromont
"besoin de réparation des spas, lit peu confortable"
Prix élevé pour la qualité des chambresGenuine Hotels.com guest review
nous avons aimer notre séjour. lit confortables mais chambre un peu a l'étroit et située juste a coté de la machine a glace et des ascenseurs donc on entendait un peu le va et vient dans le corridor. une chance que nous avions des voisins peu bruyant. je ne savais pas que l'hôtel acceptait les animaux. (une dame s'est enregistrée avec son chien le lendemain […] de notre arrivée. j'aurais poser plus de questions (car nous avons des allergies) Le service était très bien. Nous n'avons pas manger a l'hôtel mais avons utiliser la navette pour aller au resto de l'auberge La trattoria et c'était succulent. Read moreGenuine Hotels.com guest review
Response by Hôtel Château-Bromont Bonjour C.M, merci d'avoir pris le temps de laisser des commentaires à propos de votre séjour à notre hôtel. Nos invités peuvent être accompagnés de leur petit chien car nous avons des chambres réservées pour nos invités à quatre pattes, donc dans le cas d'allergies, des précautions sont prises pour nos invités qui pourraient être incommodés. Au plaisir de vous compter parmi nos invités à nouveau! Jessica Millien Gestionnaire de communautés Web Domaine Château-Bromont
Beau sejoursGenuine Hotels.com guest review
Response by Hôtel Château-Bromont Bonjour A Gaudreault, merci pour votre commentaire, au plaisir de vous accueillir à nouveau! Jessica Millien Gestionnaire de communautés Web Domaine Château-Bromont
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