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"GREAT LOCATION FOR WALKING........RESTAURANTS ETC."Reviewed by a Hotels.com guest on May 5, 2012
LOVED IT AND LOVED THE AVAILABILITY OF THE BAR AT NIGHT. NO DRINKING AND DRIVING SO AT 11PM THIS WAS WONDERFUL TO MEET AND TALK WITH OUR FRIENDS!!!
"Tiki tiki"Reviewed by a Hotels.com guest on May 5, 2012
Its agreat hotel for the money ..I have been staying here over the past 10 years when I am in palm springs!
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"Good central location. Great mid-week rate."Reviewed by a Hotels.com guest on May 4, 2012
Its not a 4 star hotel. But, it's clean convenient and for the rate I paid for a mid-week stay, I couldn't be more happy. A Saturday or Sunday stay and the rate is almost twice as much, so I did a Tuesday thru Thursday (3 nights) for which was a real bargain.
"Check in"Reviewed by a Hotels.com guest on May 4, 2012
You have to park and then walk into the lobby. You can't park right at the entry into the hotel. Was very satisfied with everything. The undergound parking was a real plus with the temperature at 100 degrees.
Location.
A business-friendly resort, Agua Caliente Casino Resort Spa is situated in Rancho Mirage and regional attractions include Living Desert Zoo & Gardens.
Resort Features.
Agua Caliente Casino Resort Spa has a full-service spa, an outdoor pool, a spa tub, and a fitness facility. Complimentary wireless and wired high-speed Internet access is available in public areas. This 4-star resort features business amenities including a business center, small meeting rooms, and audio-visual equipment. Dining options at the resort include 5 restaurants along with a coffee shop/café, a poolside bar, and a bar/lounge. Guest parking is complimentary. The staff can arrange concierge services and event catering. Additional amenities include a casino, a nightclub, and spa services. The property has designated areas for smoking.
Guestrooms.
The 340 air-conditioned guestrooms at Agua Caliente Casino Resort Spa include minibars and safes. Rooms have mountain or desert views. 42-inch flat-panel televisions are equipped with cable channels and pay movies. All accommodations provide desks and speakerphones with voice mail. Guests can use the in-room complimentary wireless and wired high-speed Internet access. Beds have pillowtop mattresses, Egyptian cotton linens, down comforters, and premium bedding. Bathrooms offer separate bathtubs and showers, double sinks, televisions, and makeup/shaving mirrors. Additional amenities include hair dryers and irons/ironing boards. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Turndown service is offered nightly and housekeeping is available daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Sunstone Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub. Visitors of this courtyard view spa can round out their time of relaxation with a trip to the boutique.
Guests under 16 years old are not allowed in the spa.
The Steakhouse - This fine-dining restaurant serves dinner and has a bar. Reservations are required.
24-hour room service is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Dogs are permitted at this resort. Guests traveling with dogs must contact the property to receive full pet policy and breed restriction details. Contact information is provided on the booking confirmation email.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
With a dozen courses, Rancho Mirage is a go-to destination for golfers. Bring youngsters to the Children’s Discovery Museum of the Desert for hands-on science and nature lessons. Locals relax and hang out at The River at Rancho Mirage, an open-air shopping center along a man-made river. The world-renowned Betty Ford Center for addiction is located on the grounds of the Eisenhower Medical Center.
see all hotels in Rancho Mirage"Beautiful Resort, BUT..."
I loved everything about the stay. My friends and I were very pleased. However, I had an unknown charge with my card. The receptionist had told me it would clear, I waited 2 days and nothing! I called to get the problem fixed and no one had an answer for me! I eventually was able to sort it with a Manager and Hotels.com. I received my money a week […] later. Read more
"Coachella 2012"
We stayed here as a package deal for Coachella 2012 that included shuttle service to the festival and didn't want to waste money on a car. While the hotel is lovely, clean and centrally located in the Palm Springs area, there's nothing close by within walking distance. Cab ride to The River was $20 one way. I had read several reviews about the lobby […] smoke from the casino - I'm super sensitive to cigarette smoke and either it really was not that bad or my sinuses were stuffed from the dry desert air. The spa was overpriced but top-notch and the massage was awesome - one of the best I've ever had. Pool area both great for kids and nice bar area for adults. Room set up was great - comfortable work space, sitting area, lot's of counter space to stay organized. Bathroom one of the nicest I've been in - comparable to the Four Seasons - lighted makeup mirror a godsend when trying to adjust to new lighting for makeup application. Only true complaint I could make is NO COFFEE MAKER IN THE ROOM IS NUTS. A microwave would also be nice to go with the fridge and would help justify the room price. All in all, I'd stay here again and recommend to anyone - really a lovely hotel with lot's to do onsite. Read more
"Very clean"
Rooms were nice and clean. Very updated look. Location was ok. Not much around the hotel. Need to drive into Palm Springs area for things to do.
Very smokey hotel because of casino. Could use a better ventilation
"Luxury in the desert"
We stayed at another location for most of our visit to the desert. When we decided to extend our vacation a day we decided to try this hotel out. Wish we had stayed here all week. Our room was fabulous, bed was so comfortable. The pool are looked phenomenal although we weren't here long enough to try it out.
"Great spot in Palm Springs!"
Amazing views, nice facilities, would happily visit again. Only negative at all was smoke-filled casino that must be walked through several times when coming in and leaving, maybe a given with casinos?
This guest did not leave a comment.
"Great Place"
We made an unexpected stop here and loved it. Cant wait to go back for a weekend. The rooms were great, had a blast at the casino. Pool looked great!
This guest did not leave a comment.
"HOTEL CALIENTE, RANCHO MIRAGE"
Great place overall. Only down fall is the casino and the poor ventilation. The smoke is extremely strong and the vent seem to be inferior cause its not cleaning the air inside. Too bad cause the facility is very nice. Spa Resort of the hotel is impeccable!
"Reception attitude need improvement"
The receptionists are not friendly or courteous. They do not smile or make you feel welcome. They are cold and curt. The bell staff and select wait staff at the restaurant were friendly, but surprisingly customer service does not seem to be high on the hotel's priority. Room seemed clean. Surprised no coffee maker in the room (we had a deluxe room, […] told only suites had coffee makers). Read more
"Aqua Caliente, Palm Sprigs, Ca."
Perfect in every way. except as noted below. Service- everyone we dealt with was attentive and courteous. Room was clean and comfortable. Bed and pillows were the best I have slept on- including home. Steakhouse food was done to perfection. Server was attentive and personable. NEGATIVE- Coffee makes have been removed from the rooms. We enjoy morning […] coffee. This was disappointing. Bell hop had no explanation except to say the hotel was saving money. POOR EXCUSE. Read more
"Nice but..."
All I ask is a bed without a divot in it- something comfortable to sleep on. When new, the mattress was first class but needed to be replaced. Other than the fact that there are no true "no smoking" areas in the casino our stay was great.
This guest did not leave a comment.
"Agua Caliente Resort"
The hotel was clean but the smell of smoke walking into hotel registration was overwhelming due to the casino. I reserved 2 rooms for 2 adults and 4 kids. The overnight stay was adequate and uneventful but there was a problem the day after check-out. I was charged a $75 fee for smoking in each room but there was NO smoking in either room. The charge […] was not noticed until I balanced my bank account because no one at the hotel contacted me regarding this issue. I booked non-smoking rooms for a specific reason so to be charged for smoking is RIDICULOUS! Read more
The onlyproblem is check in which is at 4 P.M. this was notmentioned anywhere. If you get there early you have to wait till 4 to get into your room. Otherwise the hotel was excellent
This guest did not leave a comment.
This guest did not leave a comment.
Hotel was excellent with the exception of the very low water presure in the shower.
"Fun"
Very happy with the room and the casino. Room and bathroom were very spacious and comfortable. We had a great time there and are looking forward to going back and staying more than one night. Only complaint was the guy that checked us in was not very friendly and the room service breakfast wasn't great.
"Beautiful Rooms"
The stay at the hotel was nice. Free Valet to guests and beautiful rooms. The food was decent and overall a nice place. Rooms were a bit pricey, but what can you expect from a casino with nice rooms. Recommended!
We booked for a standard king bed onlin but when we checked in, we were told that hotels.com booked us for a two queen bed and they cannot change it for us. We should get what we booked and paid for and not the other way round.
"Agua a great place to stay"
Was very pleased with both the service and the accommodations at Agua Caliente. It is conveniently located off the freeway. The casino and rooms were very well kept. I would definitely stay there again.
This guest did not leave a comment.
"Agua Caliente"
Huge,Beautiful Clean Room with excellent/abundant amenities. I liked the TV in the bathroom.
"Nice hotel"
Clean and Large room Huge bathroom with Two sinks. Tub and shower are separated. Tub is big and comfortable. TV in the bathroom. Parking free.
"Aqua Caliente"
This hotel was great if you like to spend time in a casino. Room was very nice and we brought along our pet, hotel very pet friendly. Would recommend this hotel to our friends.
This guest did not leave a comment.
"The worse place to stay in Palm spring"
We had very bad experience with the front desk.
"pros and cons"
The Steakhouse restaurant in lobby is fantastic. Excellent food and service. Well worth the cost of the meal. Watch out for poolside service. We found out (too late) that if they serve you poolside, you will pay room service prices, plus automatic gratuity. If you walk inside to get your own drinks and/or food you will pay substantially less! by 100%. Gaming […] floor is very small with high minimums on table games and only 4 (25 cents) Wheel of Fortune progressive slots. Which is the only slots we play. Highly recommend a room with a balcony on the west side (poolside). We enjoyed the view and the fresh air without leaving our room. It was worth the $25 upgrade fee. Read more
This guest did not leave a comment.
"Agua Caliente"
The room was large and comfortable. I loved the bathroom-two sinks a deep tub and large shower. My only complaint was no coffee maker in the room.
Great place to spend a few days!
This guest did not leave a comment.
This guest did not leave a comment.
"Beautiful Hotel - First Class"
Everything was great. The food, room, staff. Nothing but good things to say about our stay at the Aaua Caliente Casino Resort Spa. Would return.
"It was amazingly a nice stay..."
We loved it...time to get some R & R. We are we satisfied with the service and all that this Hotel had to offer. The pool was nice and clean so was the room. Room service was great! Thank you Agua Caliente Resort & Spa for a wonderful weekend.
This guest did not leave a comment.
"Great hotel"
My daughter and I went with my grandfather and mother to celebrate his 92games birthday, the rooms where amazing. Nice and spacious and so comfortable. We went and spent time in the Spa which was great followed by an amazing massage. I can't wait to return. My only disappointment is the smoking in the casino.
"A Great stay"
I was very pleased by the whole experience, the room , the service and food all surpassed what I expected!
This guest did not leave a comment.
"Great room for a stop on the way back to Arizona"
The hotel is beautiful.Staff was friendly and helpful. Our room was amazing with a great view overlooking the pool. I would give the hotel 4 stars and it would be 5 if not for the very strong smoke odor on the main level in the restraunts and casino. Yes we know!? Its a casino... still a great stay in a nearly perfect hotel.
This guest did not leave a comment.
"Not the Typical Palm Springs Experience"
The hotel is beautiful! The rooms are very large and spacious. The decor is tasteful and beautiful. All of the employees were very friendly and helpful. Took my parents to celebrate my mom's 79th birthday. As hour after we checked out, she realized she left her cell phone in the room. I contacted the hotel who directed me to Housekeeping. They took […] my number and called me back within 5 minutes with good news. They found the phone and offered to send it the next day via Fed Ex. We were still in the area so we picked it up. Overall a great experience with one tiny exception. I don't think they control this, being the hotel is a casino. The heavy cigarette smoke in the casino was overwhelming. My clothes smelled horrible and my hair also smelled of smoke. I don't blame the hotel so I still rated it very high. Read more
"Agua Caliente"
Very nice place to relax and have some fun in the casino. Good food and service.
This guest did not leave a comment.
loved it... resort, room, pool, weather, sun. gambling was even better, we won two jackpots... will definitely return... loved the places to get food while we played....
"Agua Caliente/Palm Springs"
All the comforts of a resort style stay. Will go back again, and again, and again.....
This guest did not leave a comment.
"Agua Calinete"
It was like being in Vegas in Southern Cali!!! I loved everything about it. The buffet was to die for with everything from pizza to lo mein. The room was great with a big comfy bed and a t.v in the bathroom!!! The service was amazing all of the staff was extremely friendly and helpful. My only regret about this hotel is that I only stayed one night. […] I will be back again. Read more
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