"Hotel needs work"
The ground floor room I got was horrendous. A large stain on the carpet greeted me when I entered. There was brown water stains on a wall adjacent to the shower. The window blinds are insufficient to blackout the room from outside ambient lighting. The walls are exceptionally thin, I could hear other guests walk past in the hallway. The icing on the […] cake is that there is a $12 /day parking fee EVEN for guests! And, because the hotel shares parking with 2 other hotels, I couldn't get nearby parking. I normally really like the Aloft hotel properties as I have stayed at other locations before, but I would most definitely not stay there again. Read moreGenuine Hotels.com guest review
"It's Ok for a 1 night-er!"
This hotel was OK for our one night stay before catching our flight home, but it wasn't a very comfortable stay. The indoor pool was freezing cold, the room wasn't as clean as it should have been, and the noise from the maids cleaning was annoying. We could hear the maids banging doors inside room and outside rooms.Genuine Expedia guest review
The front desk did not provide the best service. There are not many amenities at this hotel.Genuine Hotels.com guest review
Morning staff friendier than the evening staff when we arrived.Genuine Hotels.com guest review
"3C's - Clean, Comfortable and Convenient"
Right next to the airport - shuttle runs every 20 mins. Staff is friendly. The only negative is the pool.Genuine Expedia guest review
"Great value for the price"
We needed a hotel for an overnight layover. For the price, the comfort, amenities, and convenient location cannot be beat. I would stay again under the same circumstances.Genuine Hotels.com guest review
I had stayed at an Aloft in Chicago and this one doesn't even come close. Got to the room and the air conditioner is very noisy, the TV doesn't work at all, the room is in a noisy location despite us asking specifically for a quiet room. In addition to being noisy, the air conditioner would not stop turning on even when we raised the temp. setting. […] We got a new room as the tv could not be fixed, but had the same noisy air conditioner in the new room. Finally had to unplug the air conditioner as it would not turn off even though the temp was turned up. There was limited "to go" food available in the hotel, so we had to leave the hotel to get food even though it was late at night when we arrived. Would not stay here again, would probably choose the Sheraton nearby. Read moreGenuine Hotels.com guest review
Good place to stay for the priceGenuine Hotels.com guest review
"One night stay"
I stayed in a Aloft Hotel in Abu Dhabi so I was expecting similar. The only horrible part of the stay was the air conditioners. Extremely loud as they are the old fashion wall units. I called the front desk and ask if all the rooms are the same and was told yes, every room has a wall unit. Has to be the loudest I've ever heard!Genuine Hotels.com guest review
"location location, quick to airport shuttle"
Great front desk, quick to airport, sleek room, options avail, good breakfast, shuttles every 20 minutes- for the money u cant go wrong. I was in De , New York, and a few other places but out of 6 other hotels for price this was far the best. I was weary with some of the bad reviews but found none of these things w my stay and we had 3 rooms.Genuine Expedia guest review
"Not for Families"
This hotel is not meant for families. It has a modern look to it. There is a bar in the lobby and you have to pay for breakfast. The room has a half wall that divides the sleeping area from the bathroom. A sliding mirror is all the privacy you have for the shower and toilet. The pool is a fitness pool not meant for little kids. The pool hours are geared […] for adults only and not families. You also have to pay for parking. It should be included in the hotel price. Good thing is with it located so close to the airport you don't here the planes. Read moreGenuine Hotels.com guest review
"OK for short stay"
The bathroom toilet broke and had to be flushed by removing to cover of the water reserve and reaching in to flush by hand. They charge $12.00 a night for parking and although the room key is supposed to operate the gate to allow you in and out it never worked.Genuine Hotels.com guest review
convenient hotel; design helps make experience feel "special"--very friendly staff.Genuine Hotels.com guest review
"Aloft in Philadelphia"
When we arrived, we were greeted warmly at the front desk, but when we went to our room, the toilet did not work. The staff was extremely accommodating and we had a new room within five minutes. The room had all of the amenities as promised, but we were surprised to find that the hotel charged $12 daily for parking. However, when I informed the staff […] that there was no mention of a fee for parking, they validated our ticket each day so we did not have to pay. We did not have an opportunity to use the pool or fitness room but they appeared well-appointed and clean. We did enjoy the bar and outside lounge area. Read moreGenuine Hotels.com guest review
"Good for airport! Shuttle not so good"
I do like the aloft and have stayed a couple times before. Very convenient to airport and modern atmosphere. This stay I was doing several things in city and had to shuttle to airport to catch trains which was planned however the shuttle back and forth not so timely and often missed train by a few minutes needing to wait another 30 minutes. Next time […] I have so many events I will stay in city. Also the power in hotel went out morning of checkout which wasn't their fault certainly but shuttle told me airport had full power and dropped me off at the terminal that had no power so I had to walk quite a bit to find ATM before train. Bottom line, shuttle needs improvement. Read moreGenuine Hotels.com guest review
"2nd time in a month"
Had to make another trip to Philly, and decided to stay here again. Everything was great, except for the door key. I stayed for 2 nights and came in very late each night looking forward to sleeping. Arriving at my door on the 4th floor, both nights, the key didn't work and I had to return to the lobby to have them re-set it. Everything else is great, […] and I'd definitely stay again. Read moreGenuine Expedia guest review
Rooms are tired and well used looking. Whole hotel needs a redo.Genuine Hotels.com guest review
Loved it. Front desk staff and others very friendly.Genuine Hotels.com guest review
"Nice Modern Hotel"
I like the ALoft Concept and the efficiency of the room. The bed and linens are first rate. The night I stayed there the check-in was woefully understaffed since there was a nearby Taylor Swift Concert that filled the Hotel and caused a long check-in line. My only negative comment is that I had to pay $12 for parking which was not disclosed when I booked […] the room. Read moreGenuine Expedia guest review
Great overall experience! Only issue was the noise of the AC and it's proximity to the bed. Everything else was great. Loved the design of the room - different from the usual hotel room. Would stay here again.Genuine Expedia guest review
Comfortable. Need microwave in rooms. Need to lower prices of the limited food available.Genuine Expedia guest review
"Nice hotel, reasonably priced, would stay again."
Enjoyed the one night stay. Reasonable rates, clean and nice rooms.Genuine Expedia guest review
"One NIght Stay for Concert"
Hotel was clean, check in was easy! decor was really nice! Beds were comfortable! Close to stadium for concert!Genuine Expedia guest review
"convient to airport but a little hard to locate"
nice stayGenuine Hotels.com guest review
close to philly, not bad prices. good for 4 girls who werent in the hotel room for long. nice shower and beds. very spacious.Genuine Expedia guest review
"Good for business travel"
This is a nice hotel, and since I'm a fan of modern/contemporary decor, I love this hotel. The beds are comfortable, and the rooms are clean. The two slightly negative things I would say are that the blackout shades didn't do as well at blocking daylight as I had hoped. When coming from the West Coast to the East Coast, having daylight shining in your […] face at 4 am body time is not the best. Also, the pillows were designed for side sleepers, not stomach or back sleepers. Other than that, it's a great hotel. Read moreGenuine Expedia guest review
"Modern hotel close to the airport"
This hotel was close to the Philly airport but we didn't notice noise from the planes. It was clean and very modern, European style. The downside was that there really were no restaurants aside from a little take out place that you could pick up cereal, sandwiches for the microwave, chips, etc. It was raining so we didn't want to go out again but it […] was slim pickings for dinner. Read moreGenuine Expedia guest review
"Needs more front desk staff"
There was always only one staff at the front desk even at peak hours. Hence there was always a long line. And guests who are already staying there need to get in line with new bookers, even for simple housekeeping needs like laundry. I have stayed in other Aloft locations worldwide, and this seems to be a problem only here.Genuine Hotels.com guest review
Having stayed at the Aloft in Abu Dhabi, I am extremely underwjelmed with all aspects of the one in the Phila. Airport location. It has a pool table, but lousy pool cues, missing balls, just ridiculous. If you're going to offer it, at least keep it up. The rooms were less than 3 stars in size or comfort. Lobby is really small, and overall, the hotel […] should not be able to charge what it does. Read moreGenuine Expedia guest review
"Nicely furnished hotel and lobby w/ good location"
The hotel looks great (trendy and hip decorations), and it's 24 hour shuttle to PHL airport is great. There was some temperature regulation issue in my room though, and it kept varying between really hot and really cold all night. Made sleeping difficult.Genuine Hotels.com guest review
"stay closer to Philly, not here"
Nothing special about this hotel. Large room with a minimalist feel.....one bed....one chair.....two night stands.......that's it. Nothing on the walls......just boring. There is a $12.00 per night parking fee which is NOT mentioned when you book. Nothing angers me more when traveling then when I have to pay for parking. I stayed here because nothing […] was said about paid parking. The lady at the counter acted like we were bothering her when we were checking in. Not helpful at all. Wanted to do other things than waste her time giving us our room. Not friendly, never smiled. If she does not like he job or it is a burden then quit. Read moreGenuine Hotels.com guest review
I needed a hotel close to the airport for an early flight, and I wanted a hotel with an airport shuttle. I made my reservation (king bed, non-smoking) using a discount online booking service, and then called the hotel to confirm my reservation and to notify them I'd be a late arrival. I reached the front desk and was abruptly transferred to someone […] in reservations, who confirmed my reservation, made a note that I'd be arriving late, and then hung up on me.The woman who checked me in was nice, but distracted. If I had plans to stay longer, and if I wasn't so tired, I would have asked for a different room. I was given a room (103) on the first floor, with windows looking right out onto the parking lot. The hallway had a strange smell, and the room smelled of cigarette smoke. There was something sticky on the bedside table, and hair on the bathroom floor. The a/c unit was very loud. There were cobwebs, and a bug on the ceiling. The hotel could benefit from a little sprucing up. But, the bed was comfortable, and the towels were nice. In the morning, when I checked out, the woman at the front desk was pleasant, and the man in the breakfast area was, too (breakfast is not included; I purchased an apple and a Power Bar). The shuttle driver was wonderful...kind and helpful, and the shuttle was prompt. The hotel is different...more of a boutique/European style. I think this aloft hotel could be a much better experience if the management pays a little more attention to the details. Read moreGenuine Hotels.com guest review
"How does that happen?"
I checked in late, around 11:00 p.m., and noticed the bed was unmade. I looked around and could tell that the room had not been cleaned since the last guest. I called the front desk and they gave me a new room but I was not happy to have to go to front desk to get new key and move at that time of day. How could they not notice that the room they wanted […] to give me had not been cleaned? Read moreGenuine Expedia guest review
"Hip does not remove the musky smell from hallway."
Sleek and modern, yes, but still small, uncomfortable and felt dirty. Compared to other hotels near the airport, it was a better price, but if I had stayed longer then one night, then I would have gone to another hotel and paid for comfort. The bed was flat and boring. The pillows felt like they were just a piece of foam, but they tried to "fancy" it […] up with a slick faucet. The sliding door was to make you forget how small of a room you are getting. But,again, this was just for an over night stay so I could catch a plane ride home, so my mere 6 hrs for $170 was a crappy buy. Read moreGenuine Expedia guest review
I was really impressed with my stay at Aloft. Some reviews make note of how it's not as modern as they make it seem. I will agree some things show a tiny bit of age, but the overall quality is great. The bathroom was beautiful- it was sleek and modern and provided many amenities that I forgot on my trip. I felt very welcome when I arrived at check-in. […] The staff was extremely friendly. I feel like this is one of the nicest hotels I've stayed in. Before you stay, please know that there is a charge to stay in their parking lot- but to me it was well worth it. Its a safe, secure parking lot where I was more than comfortable to leave my car. The hotel is in a great location. I was right off of 95 - making it super convenient to get into the city. I would definitely return ! Read moreGenuine Hotels.com guest review
Great stay for a night before a flight from the airport. Very well maintained. the front desk clerk was Angel, and she really was! Extremely polite, attentive, and helpful. Give her a raise!Genuine Expedia guest review
"Not impressed really"
We thought we'd try the brand as we'd been seeing it around and overall we weren't impressed. The room was bigger than expected but there were no drawers to put things, only open shelves and the construction was kind of shoddy. The carpet was stained and the AC kept circulating every few minutes.Genuine Hotels.com guest review
"Stayed here after our wedding"
My husband and I had a great stay on our wedding night. A few of our guests stayed here as well and they really enjoyed themselves. The room was clean and comfortable, the staff was friendly and you couldn't hear any noise from the air port.Genuine Hotels.com guest review
"really close to wells fargo center for concerts."
everything was great except for one thing...the shower door is clear and it was hard to keep the kids off of the commode and they could see everything. maybe put some frost on it.Genuine Hotels.com guest review
Good.Genuine Hotels.com guest review
"Staff was awful"
With the exception of the lady working the front desk on the date of my departure your staff is awful. The front desk clerk the other mornings of my stay would let me stand there for 5 minutes before even acknowledging my presence so I could pay for my yogurt. I understand she was with another customer however she was rude and acted as if I was inconveniencing […] her. The shuttle bus driver in the morning was just plain rude. He would leave the hotel without telling any guest that were waiting that he was leaving and he drove erratically. Read moreGenuine Hotels.com guest review
"Great convenient hotel"
The check-in was efficient and great. The staff was most helpful. The accommodations met my needs. I would highly recommend it.Genuine Expedia guest review
I wasn't sure what to expect from this hotel for a couple of reasons, 1- I had never heard of the place, 2- after reading some reviews on it through Expedia and Tripadvisor there were a few people that were not pleased with their experience here. I am not the type of person who would or wouldn't choose a place solely on reviews from other people just […] because other people may be more particular on things than I may be and some people just look for things that are wrong for something to complain about. Once entering the hotel to check in, there was a slight line due to the fact that there was only one person working the desk, but were greeted politely and told we could have a seat and she would be with us shortly. After we checked we headed to the room. The room was very nice and clean and I liked the layout of the room and the bathroom was very nice. I didn't really notice anything wrong with the room (remembering what I had read in the reviews), but I was pleasantly pleased with the room in general. Read moreGenuine Expedia guest review
"A Nice Stay Spoiled"
This is a rather unique and very enjoyable hotel but for one thing - the romm dorrs cllosing sounds like a car wreck! I have traveled for years and never heard so noisy and irritating closings! For that reason I would not return to this otherwise very enjoyable place unless I had asurance that the problem was dealt with.Genuine Expedia guest review
"Great accommodations without the city taxes"
The immediate area was -meh- but the convenience to downtown was great. Accommodations, staff, and amenities were great- family friendly and grown up friendly at the same time. Would definitely stay again.Genuine Hotels.com guest review
I was hoping for better since this is in the W chain, but you really do get what you pay for. The front desk staff: Checked us in and handed us the keys without saying anything and turned to walk away. We asked what was our room number, she said "It's on the thing I handed you". Oh ok. Nice. The elevator: pretty cool floor. It has some kind of liquid […] that leaves imprints for like 8 seconds and then dissapears. The room: clean, but not sound proof. Noise from other guests seemed to echo through our room. The maids chatted non-stop near our door from 8am-9:30 pm. Ugh. Not a great night's sleep because of the noise. Couldn't wait to get out of there and go to the next hotel on our itinerary. Read moreGenuine Expedia guest review
"Says pet friendly, maybe not so much"
Website says they provide bed, bowl, treats and goodies, it provided none of that. My kids were asked to leave the pool because it was after 9pm, even though they were under adult supervision. If other hotels in the area accepted pets, we would have stayed elsewhereGenuine Hotels.com guest review
"Simple and very nice."
Just a one night before an early morning flight. Very nice rooms and quiet. A plus would be to have the room ac on before a guest arrives so its not 88 degrees in the room. Other than that all was very nice.Genuine Expedia guest review
"Not Very Convenient"
Requested early check in and was denied. Went to concert and 12 hours later returned exhausted to be told the were having technical problems and it would be a while before we could get into our room. After getting a little upset, they let us into a room with no room key and we never got one so there was no leaving the room until check out.Genuine Hotels.com guest review
"Nice Hotel close to Lincoln Financial Field."
Stayed here after the Kenny Chesney concert on June 8th. Rooms were very nice. Queen beds are a lot more comfortable than doubles. Didn't check in until midnight after the show, no problems, took about 2 minutes. Didn't hear any noise in the hallways. Nice big flat screen TV on the wall. Bathroom was well appointed with soap and shampoo dispensers in […] the shower. No tub but didn't need one. Would rather have the upgraded glass shower doors. A/C rocked. It was a lot easier controlling the tempature with a thermostat on the wall than having to fool around with unit itself. That never works out. Did not get a chance to check out the bar with pool table, outside loung or cafeteria. Make sure you get your parking ticket validated to save you the $12. Would definately stay here again. Read moreGenuine Expedia guest review
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