"Great place to stay"
This hotel is a great place to stay. You have to pay for parking which is the only thing we did not like. Other surrounding hotels have free parking.Genuine Hotels.com guest review
"Showing some wear and tear"
I love staying at this hotel chain. They checked me in on the first floor, and it smelled very musty in the hallway near the room. I was too tired to complain, because it was late at night. I think this was because of the swimming pool. The carpet was well-worn and the sink and bathroom area very dirty grout in between the brick flooring. I showered […] in the morning and realized later that the water had seeped into the main area and into the carpet. I checked out and inform them of this. I think they need to keep the rooms in a state of better maintenance. Read moreGenuine Expedia guest review
goodGenuine Hotels.com guest review
"Will stay again"
I was very satisfied with my stay at Aloft and will not hesitate to stay there again. The bed was very comfortable and I slept like a baby. The room was very clean and the hotel offered many convenient amenities. The décor was a bit dated and I was surprised by the daily cost of parking, but since I got a great rate on hotels.com, I more than made up […] the difference. I highly recommend Read moreGenuine Hotels.com guest review
Pleasant staffGenuine Hotels.com guest review
"Clean and Restful"
Last weekend made the second time that I stayed at Aloft. Both times I was quite pleased with my rooms. The rooms were clean and the beds very comfortable. My only complaint is the parking fee of $12 per day. I believe that fee should be validated for one's stay.Genuine Hotels.com guest review
"Clean and comfortable"
A nice place to stay if you are not bent on having complimentary parking and breakfast. Room was clean and comfortable. A nice size pool on site, along with a bar, modern lounge, and an expensive snack bar. I would stay again if the rate is reasonable.Genuine Hotels.com guest review
The A Loft staff were great and very polite. It was very easy at check in and the room was easy to find. I would recommend this hotel to everyone who is looking for a comfortable and modern hotel. I will definitely be there again.Genuine Expedia guest review
We stayed overnight at the Aloft before flying out for a romantic getaway to Jamaica. The hotel was wonderful and the staff accommodated us to park our vehicle in their lot until we returned from our trip. We have stayed several times at this hotel in the past and it is always a great experience!Genuine Hotels.com guest review
"Stay here only if you're stuck at the airport"
The first front desk clerk was great--the overnight clerk was not helpful. The floors are FILTHY. I needed a blanket and an order out menu, they never brought it so I had to go get it. The clerk comes out with a sheet, citing they had run out of blankets. The first clerk walked out and found out I'd never had my request fulfilled so she said dinner […] was on them. They brought the dinner, cold, and without silverware. I took 5 sheets to make up for the blanket. Both clerks confirmed that they don't have housekeeping and they are always full. Well if you are always full, you are making money, hire a full time housekeeper--the entire hotel is FILTHY and in disrepair. Icing on the cake, I'm rushing to a meeting and I can't get out the front gate. I run back into the hotel and she tells me to use my room key. I turned in my room key when I checked out. Oh. She hands me a ticket. Jeez. Thx. As nonchalant as the day is long. Read moreGenuine Expedia guest review
Good locationGenuine Hotels.com guest review
"Always good experience"
Staff friendly hotel in good locatiobGenuine Hotels.com guest review
"Friendly staff and nice hotel"
This was a great place to stay. It was very convenient to stay at and the shuttle service was define tl ya plus from the airport to the hotel. They came by every 30 min no matter what time. The front desk staff was awesome! I love Danielle and angel super nice girls! They knew where to go, what to see what the best way of transportation and shopping […] I should take. Love this place and I would stay again! Modern, bar at the hotel. Read moreGenuine Expedia guest review
"Need to do better"
I use to stay at the Aloft a lot so I decided to book this Hotel. I booked a room for a king size bed but was given a room with double beds. The bathroom shower area had a very strong sewer odor ( not sure what that was). Other than that the hotel overall is very up to date and stylish.Genuine Hotels.com guest review
Lovely hotel close to airport and a short drive to Philadelphia. Not too far from a casino I googled either. 10 mins if your a gambler. Only bad thing was I accidentally got off on the second floor instead of the 3rd floor and walked into a bunch of drunken teens and cloud of pot smoke.Genuine Hotels.com guest review
I wish I had something real to say about this hotel. I was very disappointed in the service. It created a major inconvenience for my fiance and I after a full day of activities and a long drive with the purpose of celebrating his birthday. When we arrived at the hotel which we booked about 4 months in advanced, we were told that they "oversold" and […] we were left we two options. Either a room with a hole in it, or a room that smelled like smoke. It didn't make it any easier that my fiance is diabetic. As exhausted as we were, we considered the room with the hole in it. We waited over an hour just to see the room and didn't even get that far. Finally we agreed to get transferred to the hotel across the street, "Four Points" by the Sheraton. Unfortunately we had to settle for less and stay at this other hotel. I would not recommend or revisit this hotel again. Read moreGenuine Hotels.com guest review
Overall this is a decent hotel. The staff is very friendly and directed is to where some of the best nightlife is. We did have a few mishaps that included: the room door not lock by itself (it took almost an hour to fix this problem), the carpets were pretty stained, the sink leaked pretty bad, and the direct tv needs to go. All these problems can be […] fixed, but despite the mishaps we enjoyed our first time in Philly. Read moreGenuine Hotels.com guest review
"Airport late night arrival"
The hotel is pretty. Lose to Philly Airport. The room layout is innovative and the property is 'edgy cool'. It's quiet except for the cheap AC unit.Genuine Expedia guest review
"Looks nice from a distance"
The hotel looks nice, but that's about it. The lady who checked us in wasn't particularly pleasant. Our toilet wasn't working, but they were able to send an engineer up shortly to fix it. He was nicer than the front desk staff. The bathroom door doesn't close, it's a sliding door (maybe that's part of the "modern" design). The bed is hard as a rock, […] which made for a very uncomfortable night. Some people may prefer that though. All and all, it's a so-so hotel that has a nice exterior. I will pass on this chain in the future. Read moreGenuine Hotels.com guest review
Ths hotel is great clean not far from the city VERY modern cool young urban crowd great loungeGenuine Expedia guest review
"Did not have room that was promised...."
Did not actually get to stay where I had booked. My 19 yr old son and I were hoping to stay at Aloft before flight to Dublin but when we got there the only room they had was with one bed. I had reserved this hotel because they promised room with 2 beds. They sent me to nearby hotel that was not as nice and somewhat out dated. Very dissatisfied with […] the way I was treated.....and price was the same. Read moreGenuine Hotels.com guest review
"Philly Airport: My Top Choice"
I've stayed at this aloft on a few occasions. The rooms are large and the beds are comfortable. Nice TV, and I like the non-traditional layout of the rooms. The hotel is located in a "Starwood Complex" - there's a Sheraton and a Four Points right across the parking lot. So you can try some different restaurants, etc at the other properties. The hotel […] lobby has a simple food pantry - stocked with decent food - and a good bar. The location can't be beat if you are flying in/out of PHL. Read moreGenuine Hotels.com guest review
"Lower priced alternative very close to the airport"
It is part of a complex with two Sheratons; they share a parking lot. The Aloft has a youthful vibe, more European in its style, and fairly informal. I got there at 10 and was needing to get to bed early, but an attempt to quickly check my email was frustrated by a 25 minute back and forth about how they spelled my name in their system. The room was […] very nice, with a futuristic look and comfortable bed, excellent bathroom and shower. The only negative is the climate control system could not be turned off and it made an occasional clicking noise that I eventually got used to. I ran early in the area; not attractive, but safe enough, and then was off on the shuttle which serves each hotel. I would definitely stay there over the Econolodge and others in the vicinity: closer to the airport, easier to access, friendlier staff, and more comfortable. Read moreGenuine Expedia guest review
"very nice. close to airport."
experience was good. didn't get to use pool, but did look inviting .parked car there for a week while on vacation.there was no restaurant on cite which would have been nice.we only stayed one night, so not much more to tell thank you.Genuine Expedia guest review
"Everything is awesome!!!!!"
Place was perfect! The staff=awesome! Room was great, comfy bed, updated, quiet , no riff raff or parties. Nice, contemporary, perfect. Would recommend and will stay again!!!!Genuine Hotels.com guest review
"Enjoyed my stay!"
Had a great time at this upbeat hotel. Room was clean, comfortable, and spacious. I would definitely stay at this hotel again and again!Genuine Hotels.com guest review
"No mattress cover"
The bed was flat too hard,there was no mattress cover. The hotel was very noisy, could not get a restful sleep at night . The police were called to the hotel 2 or 3 times. I do have to say the staff were very accomadating, they tried to help in anyway they could. I would not stay there again.Genuine Expedia guest review
"Dont go to Aloft"
No enough towels in the bathroom, customer service was not friendly, security was called to my room because apparently me and my girlfriend were making love making noises. average room furniture and decor . Room felt cramped.Genuine Hotels.com guest review
noisy air cond. bad seal on shower privacy in bathroom badGenuine Expedia guest review
Clean, Modern, Stylish, Comfortable,Convenient.Genuine Hotels.com guest review
I only needed to stay for 1 night. All the young ladies that worked the front were very pleasant & professional. The room was clean & the need wad comfortable. I would stay again.Genuine Hotels.com guest review
"Not so great hotel near Philly Airport"
The customer service was terrible and you have outsiders hanging around the front desk talking to employees while the employees should be working and tending to customers. The parking arrange was the worst. You had to swipe in and out each time. I have no problem with the rules, but sometimes to machines weren't working and you weren't able to swipe […] in or out. Very frustrating and time consuming. There is no turn-around space for cars if they are having an issue. You have to ask cars behind you to back up if you need to turn around. The hotel pool area was extremely dirty and the pool wasn't heated at all. Normally once you get inside a cold pool, it will eventually warm up, but it never did. The water was very dirty as well...they must don't clean it regularly. You could not see under water nor the bottom of the pool. The WXYZ lounge was dry and boring...not enough visitors I suppose. On a scale of 1-10, I would rate this hotel as a 3. Read moreGenuine Expedia guest review
Hotel was nice. Convenient. To the stadium. Staff was very helpful.Genuine Expedia guest review
My daughter and I stayed there for a concert. Hotel was nice and very quiet for sleeping. Beds were super comfy. I was not told there was $12 parking fee. Then when I couldn't find my parking ticket I had to charge $95 to pay to park. I can only hope that this mistake will be taken care of quickly and efficiently.Genuine Hotels.com guest review
We were pretty excited to book this hotel. The pictures presented a cool, modern hotel with lots of bells and whistles. What we hot was a pretty standard room with a cracked mirror, stained walls and furniture, little elbow room, and early morning construction on our floor. The indoor pool was freezing and the ambiance was a little lacking, again, compared […] to the pictures. The staff were friendly and helpful and the location was fairly accommodating. Overall, not a bad experience, but not a great one either, especially considering the price. Read moreGenuine Hotels.com guest review
"First time, but not the last!"
We recently stayed at the Aloft hotel, it was our first time but not the last! The rooms were lovely! The price was low, beds were comfy & spacious!!! We will return when in Philly again!!Genuine Hotels.com guest review
It was architectually friendly. The kids loved the art work and the ink in the elevator. Aloft is a very chic brand of hotel so that definitely played into my decision making as I knew the kids would enjoy it.Genuine Hotels.com guest review
Didn't get the king bed I ordered and was not informed this had changed, just figured it out when I went into my room and saw two beds. Room floors were stained with bright pink spots, sheets were stained, wallpaper peeling in the newly remodeled bathroom and there is no hot food offered at the hotel. The staff were super courteous and helpful, but […] my room was disappointing. I was also located next to the stairwell to the rooftop access, so I heard that door open and slam all night long. Hardly got any sleep. Read moreGenuine Expedia guest review
I thought the rooms was awful the service wasn't bad they were friendly and nice but it doesn't replace how awful the place has deterioratedGenuine Hotels.com guest review
"Decent hotel in need of an upgrade!"
This hotel is a good hotel but long overdue for an upgrade. Bathrooms and carpets in rooms are in desperate need of replacement. Nice staff and good location so I still stay here but if upgrades are not made, will be looking for other options.Genuine Hotels.com guest review
"Would not stay there again"
I would prefer to stay at the airport and sleep there. This hotel is a mess.Genuine Hotels.com guest review
The stay was a great experience staff was great and very helpful.The rooms were very clean and comfortable will definitely recommend to stayGenuine Hotels.com guest review
"Confident and close to event"
It was close to the event were were attending. The stay was comfortable and the overall atmosphere was very modern and up to date. Staff was very friendly and it made the trip enjoyable. Would def. go back to stay! =)Genuine Expedia guest review
"Service was better than my last visit"
After having a bad first visit, I gave Aloft another shot. The service was much, much better. They must have had a bad day last time. I would definitely recommend.Genuine Hotels.com guest review
We stay at Aloft regularly. This was a disappointment in two areas. The shuttle driver. We raced to the shuttle. He looked at us - never got out of shuttle - said sorry and drove off. We did not know what that meant. We had to call hotel. Second: We wanted to print our return boarding passes. The front desk told us the printer was out of ink and we […] could use the sister hotel Four Points. Why would you not send someone to pick up toner or ensure you had plenty on stock. Four Points computer was also not working. However, the lady at the desk logged in and printed our boarding passes for us without hesitation, debate or excuse. The service at this location was a disappointment. Third: The AC was not working properly and the room was freezing. Read moreGenuine Hotels.com guest review
"Nice and stylish"
Great hotel with cool styling. Missing some ammenities like breakfast and business center. Room was clean and comfortable. Staff was pleasant and accomodatingGenuine Hotels.com guest review
Had to attend an event in Center City- Philadelphia. Minutes away, just hopped on 95 for a few moments. Was very impressed as soon as I walked in. Hotel has a bar/lounge inside adjacent to the front desk. Staff was more than accommodating and very pleasant. Very pleased with the room and space. Ample parking and a variety of local restaurants. Would […] definitely stay again should I be in the area! Read moreGenuine Hotels.com guest review
"Pleasant stay for the most part"
Disappointed in a few minor inconviences such as bathroom door lock did not work, tv remote signal was weak. Bed was very comfortable and staff were very nice and helpful.Genuine Expedia guest review
"Very close to airport"
Had to wait to check in while room was being cleaned. Hotel not close to any restaurants other than in hotel next door and fast food restaurants down the road. Very hard to find entrance into hotel. Bathroom door would not stay closed. Pool water cold.Genuine Expedia guest review
Great customer service. Mini-fridge had leftover Italian ice from previous guest. That shows that's rooms aren't being thoroughly checked. Overall good hotel to stay at for a night.Genuine Expedia guest review
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