All hotels in Orlando, Florida, United States of America
1 room, 2 adults
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9501 Universal Blvd, Orlando, FL, 32819, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 381 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.2
4.0 / 5Excellent
"perfect, save for housekeeping"
We spent 8 days at the hotel. Room, front desk, bar, restaurant, valet were all absolutely terrific. Housekeeping was an utter disaster. Worst experience ever for housekeeping, buy hotel tried each day to make up for it. In the end, I held the hotel as responsible for that poor service as the people. I think they were understaffed due to time of year. Will give them another chance on biz travel shortly. No resort fees, but there is a parking fee for self or valet parking
Genuine Hotels.com guest review
7 night family trip Dec 21, 2014
Scott
US
5.0 / 5Outstanding
"great Orlando getaway"
nice quiet getaway
Genuine Hotels.com guest review
1 night trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Visit"
We love this hotel.
Genuine Hotels.com guest review
3 night family trip Dec 11, 2014
Michael
US
4.0 / 5Excellent
"Loved it!"
We really enjoyed our stay. All the hotels' staff was very friendly. The valet guys were awesome. Our room was upgraded with a kitchen and sitting area. We had plenty of room and the beds were comfortable. We will definetly stay there again, as we come to Orlando often for weekend getaways!
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Julie
US
3.0 / 5Good
Just not impressed with the "coldness" of the overall decor when entering lobby. Staff were polite.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
We are glad you enjoyed our service but it is disappointing if your overall encounter was not as you had hoped or if you were not impressed with our décor. Thank you for sharing your impressions.
Other trip Dec 13, 2014
A Traveler
US
4.0 / 5Excellent
"A cost friendly alternative"
Nice hotel and very friendly staff. Hotel rooms had a small kitchen including refrigerator with a very small freezer. Freezer needed to get de-iced and the refrigerator needed some cleaning inside. Very nice breakfast buffet. A very slow internet costing 15USD was not worth it. Internet at this type of hotel should be free of charge. Nice swimming pool and training facilities. Not the biggest pool, but very quiet. You need a car to get around. Too long to walk to anything at International Drive. Overall the hotel is perfect according to distances between in-house facilities. Too many hotels in this neighborhood is to big with very long way to go between rooms, lobby, diner and swimming pool.
Genuine Hotels.com guest review
2 night trip with friends Dec 4, 2014
Bjorn
US
4.0 / 5Excellent
"Westin Orlando"
Overall nice. Comfortable room and bed, nice balcony and view. They bumped us up to a higher floor with a front view due to the occasion of my wife's birthday. All was good. On the other hand, it was a little out dated.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Cameron
US
5.0 / 5Outstanding
"Amazing experience :)"
Beginning to end 100% awesome. The hotel staff consisted only of pleasant and helpful people. The minute you walk through the doors, you immediately smell the white tea aroma that is all throughout the hotel. It was relaxing and energizing. The comfort we felt getting into bed every night was unmeasurable. The shower was AWESOME. Rain from above, and the wand was gently massaging...the only thing that could've made it better would've been a seat lol. Room service was delicious! The portions were a little large, so we ended up ordering from the kids menu the second time, but WOW the kids menu is fantastic. The gnocchi a la crema was completely delicious too! MUST TRY! The gym was really nice and had just enough equipment to let you work your whole body out. There was a ping pong table out by the pool, and a fire pit as well. There was an $18.95 charge per day for self-parking, but the overall experience was so fantastic, I didn't mind in the least. I signed up for the preferred guest program because I am most certainly coming back.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
Thank you for providing details of your stay at The Westin Orlando Universal Boulevard. We couldn’t be happier to know you enjoyed such a great time. It is our highest priority to create an exhilarating experience for each of our guests and our soothing decor as well as the relaxing scent of White Tea is designed to lift your spirits. Each of our associates believes in ensuring that all who visit are treated with care. We're thrilled that your recent experience encompassed these qualities and look forward to welcoming you back very soon. Thank you for your kind review and be well.
Other trip Dec 9, 2014
Vania
US
5.0 / 5Outstanding
"Outstanding"
Everyone and everything was excellent. Staff very accommodating.....certainly would stay here again... quiet, beautiful view.
Genuine Hotels.com guest review
1 night trip with friends Dec 6, 2014
geraldine
US
5.0 / 5Outstanding
"It's a very nice hotel."
Our room was very clean. They have the most comfortable bed. We had everything we need in our room. We had an awesome stay.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
We are glad to know you appreciated our proximity to the area attractions as well as your smartly appointed guest room. Enjoying some peace from the hustle and bustle of your trip sounds like the perfect way to relax. Thank you so much for sharing feedback regarding your visit to The Westin Orlando Universal Boulevard.
Other trip Dec 3, 2014
pedro
US
5.0 / 5Outstanding
"nice hotel close to Universal Studios."
I made my reservations on Expedia three weeks ago. Then I took my entire family to Universal Studios and for the night and the next night we stayed at the Westin Hotel. We really enjoyed staying there all my family was happy with the rooms. Next time we will hit the heated pool.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
Thank you for letting us know of your appreciation for the comfort and amenities you found at The Westin Orlando Universal Boulevard. We always hope that each guest feels right at home here and our smartly appointed accommodations are designed for that purpose. Our heated outdoor pool is always a favorite with our guests and we hope you do have an opportunity to stay to enjoy it as well as our many other amenities and services. Be well.
Other trip Dec 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to seaworld."
I noticed one day my bed sheets and pillows were not changed. They kept same on and just made up bed
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
We are glad you found our property to be so nice. As you mentioned, we are just minutes from SeaWorld, as well as all of the area theme parks. It is our goal to help protect the environment we live in and invite our guests to make a green choice with rewards for helping in our initiatives, but we do regret if there was any confusion as we do offer full service housekeeping as well. We do hope you will visit us again. Thank you for sharing your feedback.
Other trip Nov 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel. Very convenient to Convention Center"
Had a wonderful week long stay at the hotel. The staff are extremely nice and will make sure you are well taken care of. The hotel has a nice bar down stairs serving up expensive drinks. Room service has a great selection and only took about 20 minutes to arrive. The breakfast buffet wasn't as good as I anticipated. After one meal I decided breakfast would have to be somewhere else. I asked about water pressure issues and it appears they have resolved these issues. Make sure to ask for a view of the pool or you may get stuck looking at the bright lights of the parking garage.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
It certainly sounds as though your stay for your Orange County Convention Center event was a success. Your feedback has listed some of the top features of our property that many of our guests take advantage of, from our convenient location to dining at Fiorella’s Cucina Toscana. We do apologize if your breakfast experience was not more to your liking, however, or if you were inconvenienced by any of our charges. While there is a charge associated with Internet access in individual guest rooms, complimentary wireless is available in all public areas. We do hope that for your next time in the area, we have the opportunity to welcome you back. Thank you for sharing your appreciation for The Westin Orlando Universal Boulevard.
Other trip Nov 26, 2014
Matt
US
4.0 / 5Excellent
"Nice hotel to stay"
Experience was great. We liked the room. Very clean. Did not know about self parking fees. Should have looked while booking. Could get similar hotel with free parking and free breakfast within the area.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
Knowing your experience was great is just what we like to hear. Our hotel is perfect for family stays with smartly appointed accommodations and comforts to make everyone happy. We do apologize if any of our fees surprised you. As you mentioned, we do charge for parking which is outlined during the booking process. Alternatively, many make use of our full-service Valet. Please do know that we feature complimentary coffee in our guest rooms. We hope you will visit us again at The Westin Orlando Universal Boulevard.
Other trip Nov 25, 2014
niranjan
US
5.0 / 5Outstanding
"Westin Orlando"
Excellent hotel. I would recommend this hotel highly
Genuine Hotels.com guest review
1 night business trip Nov 15, 2014
Nancy
US
4.0 / 5Excellent
"Orlando Westin"
My experience at the Westin was very pleasant. The gentleman out front was extremely kind, helpful and friendly. I was offered a chilled bottle of water when I returned from a long walk and he never failed to open the door and exchange pleasantries as I came and went. The front desk was efficient and helpful.
Genuine Hotels.com guest review
4 night business trip Nov 10, 2014
Debra
US
4.0 / 5Excellent
"great stay"
great restaurant which offered gluten free options for all meals. Beautiful hotel overall. after a run you were greeted with a bottle of water and a towel before entering the hotel!! loved it
Genuine Hotels.com guest review
2 night business trip Nov 12, 2014
Hilda
US
5.0 / 5Outstanding
"W.I.T.S. / Conference"
One of the best I have ever been in. Staff was great.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
JAY
US
4.0 / 5Excellent
"Computer wakes me up one hour early"
Wake up call was one hour early. Automation did not fall back one hour for the daylight saving change. Unacceptable.
Genuine Hotels.com guest review
3 night business trip Nov 1, 2014
A Traveler
US
3.0 / 5Good
"Beautiful hotel but they charge for everything"
Pros: Very nice hotel with beautiful amenities to enjoy. Outdoor fireplace, pool, elegant indoor bar, late checkout, balcony, great service. Cons: $18 self-parking/night, wifi is charged per night!, no shuttle service to local parks
Genuine Hotels.com guest review
2 night romance trip Oct 17, 2014
Michael
US
4.0 / 5Excellent
"Awesome"
This hotel was the best I have ever stayed in.
Genuine Hotels.com guest review
4 night family trip Oct 9, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
It was a great hotel and I will definitely be staying here again!
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
We are always so happy to know that our refreshing accommodations inspire our guests to return. Thank you for sharing your feedback. We look forward to your next stay with us at The Westin Orlando Universal Boulevard.
Other trip Oct 20, 2014
Christy
US
3.0 / 5Good
"clean place with very (too) soft beds"
Beds were way too soft for me
Genuine Hotels.com guest review
3 night business trip Oct 13, 2014
Nicolas
US
5.0 / 5Outstanding
"Outstanding room, expensive food, and long walk"
I went to an expo on the west end of the convention center - it was a thirty minute walk, easy. Way further than expected, but it's Florida, so it's always nice out. The food was really expensive - 42 dollars for breakfast, for two. Plus tip. And dinner was around 75. It was good - great food, actually - but so expensive. The rooms were amazing, though. So spacious. Big bathroom. Nice living room. And a huge deck. Loved it.
Genuine Hotels.com guest review
1 night business trip Oct 14, 2014
Jon
US
5.0 / 5Outstanding
"Good clean fun"
It was clean and close to most things we were there for. Cant complain!
Genuine Hotels.com guest review
1 night romance trip Oct 10, 2014
michelle
US
4.0 / 5Excellent
"Close to attractions, away from the hustle."
Nice clean hotel. Beds are very comfy. Staff was very nice. Only negative was low water pressure and occasionally the water would just stop for a couple of seconds and start again.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
Convenient and peaceful. The Westin Orlando Universal Boulevard offers the best of both worlds. We are truly grateful for your feedback and acknowledgement of our associates’ efforts. Please accept our apology for any inconveniences you encountered with regard to the water pressure in your guest room, however. Your comments will be shared with our maintenance team to ensure that everything is at its best for future stays. We hope you will consider another visit soon. Thank you for your feedback.
Other trip Oct 12, 2014
Matt
US
5.0 / 5Outstanding
"Super comfy beds, awesome pool, professional style"
Booked our room last minute, arrived and was pleasantly surprised! Well appointed lobby with free, fresh fruit infused water. Rooms were clean and the bed was ridiculously comfortable. Rain fall shower was awesome and the complimentary Starbucks coffee in the room was a nice touch too. Pool was large and clean, gym was sufficient for a quick morning blast. Only stayed one night, but it was an excellent experience.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
We think your review is superb and couldn't be more pleased that you had such a great experience at The Westin Orlando Universal Boulevard! Providing our guests with exceptional accommodations is of utmost importance to us and we are so glad your stay was a memorable one. Sometimes it is the small touches that make an encounter that much more special and it is a joy to read that you appreciated our Heavenly accommodations as well as our pool and location. We hope you will come visit us again soon. Thank you for sharing your feedback.
Other trip Sep 16, 2014
Russ
US
5.0 / 5Outstanding
"excellent service!!!!!"
Excellent service from the moment we arrived, the valet parking guys Dominique and his team very helpful and friendly.. the front desk Devin and Brithni, were very friendly and answer any question we may have, ,polite and willing to give us the best service, and it was that way..!!!The room was clean and comfortable ... I will recommend the hotel and will return any time with no hesitation..... ah... the food at the restaurant elegant and great.... thanks Westin for a great week end.....
Genuine Hotels.com guest review
2 night romance trip Sep 12, 2014
Rosa Albornoz
US
3.0 / 5Good
"Just Ok"
Not impressed with this Westin resort, nothing in particular was bad but have definitely stayed at nicer Westin hotels. I thought it was ridiculous that they charge $18 per day for self parking, and dont even offer shuttles to universal studios which is 2 miles away.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
We are grateful to learn that you enjoyed some aspects of your stay, however, it is truly disappointing that you were not impressed at every turn. As you mentioned, we are just minutes from Universal Orlando as well as all of the area theme parks. While we do charge for parking, many guests enjoy the convenience our full Valet service brings. It is our hope to have the opportunity in the future to welcome you back so that we can fully impress you with all we have to offer. Thank you for your comments.
Other trip Sep 8, 2014
A Traveler
US
1.0 / 5Poor
"Disappointing!"
The hotel was marketed as if it were attached to the convention center or within walking distance and it definitely was not. Anyone who attends conventions knows that you are not going to walk the entire convention hall, across the entire convention parking lot, across the street, and then some more just to get to a hotel. If you stay here be prepared to drive to the convention center and pay to park there as well in addition to the $24 per day per car fee that the hotel charges you to park at the hotel (which is absolutely ridiculous once you add in the $20 per day wifi fee as well)! Also, the restaurant options were extremely limited and the food at dinner and also breakfast was overpriced and terrible! It would have been ok if the food was good but it wasn't. We took employees to breakfast and clients to dinner and both times were almost embarassed because no one enjoyed their meal. It is unfortunate because the hotel is very clean and pretty and not very expensive and I generally love Westins for business travel...but this was just a disappointment all around.
Genuine Hotels.com guest review
3 night business trip Sep 3, 2014
J
US
4.0 / 5Excellent
"Great Value, Great location"
Comfortable, hotel was used for business and it provided just what I needed after a long day.
Genuine Hotels.com guest review
4 night trip Aug 25, 2014
kimi
US
5.0 / 5Outstanding
"very nice hotel!"
this was my first time in the Westin hotel with my family we enjoyed are stay.Hotel Staff was very friendly room was nice and clean beds was comfortable.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
We are glad that you had such a comfortable stay at The Westin Orlando Universal Boulevard and enjoyed our Heavenly, spacious accommodations. As you mentioned, we do charge for both self parking as well as valet. Many of our guests appreciate the convenience our valet brings after a long day of exploring the area, but we do apologize if you were inconvenienced in any way. We hope to welcome you back again. Thank you for your review.
Other trip Sep 3, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice hotel worth the value."
We had a pleasant 1 week stay at this hotel. Nearby the Convention Center and the restaurants on International Drive. Having a car makes it much easier to get around.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
Thank you for letting us know about your stay at The Westin Orlando Universal Boulevard. We are glad you appreciated the value you found in our hotel and enjoyed the service you received from our associates. Our smartly appointed guest rooms are designed to complete your refreshing encounter. As you mentioned, the Orange County Convention Center is within minutes of our front door. We do apologize if any of our fees surprised you, however. Valet service is the best way to make the most of parking with us and we feature complimentary wireless internet in our public areas. We hope you will consider another relaxing stay with us in the future.
Other trip Aug 27, 2014
Erick
US
5.0 / 5Outstanding
"YOu couldn't as for anywhere better.."
The staff was amazing and so was the entire stay... I'll be back...
Genuine Hotels.com guest review
3 night business trip Aug 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel, great location."
Stayed 3 nights, and I was very happy! The hotel was clean and beautiful. The staff was so friendly and helpful. At checkin I told the staff I needed a microwave to warm up my baby's milk and they upgraded me for free. I found that so helpful and I was very grateful. Be aware of the hotel fees, parking fees, and even wifi fees...but it was worth it. The rooms were beautiful and the view from almost any room is spectacular. We could see the disney fireworks from our balcony. I give it 5 out of 5.
Genuine Hotels.com guest review
3 night trip Aug 6, 2014
Cristina
US
5.0 / 5Outstanding
"So relaxing"
Only planned on staying one day but the beds and service were so stupid awesome we stayed an extra night. Too bad 5 stars is the max because this is an 11. See you soon Westin Orlando.
Genuine Hotels.com guest review
1 night trip Aug 8, 2014
Corey
US
5.0 / 5Outstanding
"The terrible valet"
The valet tried to steer me to the Convention center for tickets to Universal Studios They were actually more expenses than I would've paid at the front gate. Good thing I check with my smart phone! It seemed like he got a cut of the proceeds!
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
Thank you for reaching out to us. We apologize if there was any confusion regarding the suggestions our associates shared with you. We try to ensure the convenience and satisfaction of all of our guests. The convention center is located directly across the street from our property and would be the closest location to purchase the tickets, aside from the park itself. It is never our intent for our guests to feel misled in any way and it is truly regrettable if you were troubled. We hope that your overall stay with us was positive as we would love to welcome you back again.
Other trip Aug 10, 2014
A Traveler
US
4.0 / 5Excellent
"Nice but the middle of nowhere"
You need a vehicle to get anywhere and parking is minimum of $16/day.
Genuine Hotels.com guest review
1 night trip Aug 3, 2014
A Traveler
US
4.0 / 5Excellent
"Great Service, But You Pay For It"
Don't expect to have anything complimentary in your stay. Arriving, I realized that it would 17 dollars (A NIGHT) for parking. If I had wanted to do any work on my trip I would have had to pay 15 dollars for 24 hour internet service. I was severely disappointed. While the staff was implacable and courteous, it was frustrating to realize all of the extra money I had to spend. There is no complimentary breakfast and nothing is free. I understand hotels need to make money off of their services, but for what I was paying for the room, I would have liked free wifi or discounted parking. Just expect to spend extra for the service.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
Thank you for sharing your honest feedback regarding your experience. Whether it's positive or otherwise, we’re always grateful to learn about our guests’ time with us. While we are delighted to know that you valued the service you received, we’re disappointed to read that your entire stay did not reflect the high standards we’ve set and apologize if any of our fees surprised you. We do charge for parking, however, many of our guests enjoy the convenience of our Valet service. When seeking to access the Internet at no charge, you can utilize our complimentary wireless in all public areas. We also feature a full service business center located right off of the lobby. Please know that we will share your comments with our management team. The next time you are in the Orlando area, we hope you’ll consider visiting with us again.
Other trip Aug 4, 2014
Brenna
US
4.0 / 5Excellent
"Great for the convention center"
This was a very clean and updated hotel across the street from the convention center. The only thing that I disliked was the lack of a shuttle service to/from the convention center. Due to its location, a lot of visitors are staying at the hotel due to the convention center. A shuttle service, even for a small charge, is needed. The internet fees are also a little too high for the speed that is provided.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
Thank you for taking the time to share your impressions of The Westin Orlando Universal Boulevard. We are so glad you enjoyed our location as well as our refreshing accommodations. Your suggestions are of great value to us and we will be sure to share them with our management team. We do apologize if you experienced any issues while accessing our Internet. Please know that one of our associates is always on hand to assist. While we do charge for Internet access in individual guest rooms, many guests take advantage of our complimentary wireless access in the Lobby and Business Center. It is our hope that you will visit us again.
Other trip Jul 22, 2014
Chip
US
5.0 / 5Outstanding
"Nice hotel, close to the convention centre"
Nice rooms, great for a longer stay with a kitchenette, lounge and dining table in our room. Not too far from the amusement parks. Friendly and helpful staff
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
Thank you for letting us know that you enjoyed your stay with us at The Westin Orlando Universal Boulevard. Our location near the Orange County Convention Center offers our guests convenience for any events there and we are minutes from all the theme parks. As you mentioned, our guest rooms are all outfitted with so many amenities, longer stays are made that much more comfortable. We do hope you will come back again soon.
Other trip Jul 22, 2014
Pamela
US
5.0 / 5Outstanding
I want to go again. I had a great rate. Keep it up Hotels.com
Genuine Hotels.com guest review
4 night trip Jul 10, 2014
Edward King
US
4.0 / 5Excellent
"Nice Hotel!"
Nice hotel at at good nightly rate.
Genuine Hotels.com guest review
1 night business trip Jul 8, 2014
Brad
US
5.0 / 5Outstanding
loved the full kitchen
Genuine Hotels.com guest review
2 night trip Jul 4, 2014
Sara
US
4.0 / 5Excellent
Hotel was clean, good service, nice bar, pool and nice view, bed was very comfortable. We will definitely stay there again
Genuine Hotels.com guest review
2 night romance trip Jun 26, 2014
A Traveler
US
4.0 / 5Excellent
"very comfortable"
Attended a 4 day conference at Orange County Convention Center. It's a very long walk (about 20 minutes) but do-able from this hotel. The hotel is very comfortable, however be advised there is absolutely NOTHING nearby so if you are traveling here - you will either need to rent a car, or be satisfied with the hotel food - which was pretty good. I opted to not have room service, and was rewarded with a $5 nightly gift which I used for dining at the hotel. When my in-room coffee maker (Starbucks coffee!) broke one morning, they sent me up a free pot of coffee (and I had just asked to get a replacement coffee maker). Overall, the service was Excellent, the bedding and room was so comfortable, I just felt very well taken care of here.
Genuine Expedia guest review
Other trip Jun 27, 2014
Tina
US
4.0 / 5Excellent
Great except the televisions never worked! We had sound, but no picture.
Genuine Hotels.com guest review
5 night trip Jun 16, 2014
A Traveler
US
4.0 / 5Excellent
"Nice"
Easy check in.. nice room.. comfy bed.. great pool and poolside bar.. good food at restaurant.. everything very pleasing and accomodating.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
Thank you for letting us know how much you enjoyed your stay at The Westin Orlando Universal Boulevard. The amenities at our hotel are specifically selected to leave you renewed and refreshed and we are thrilled that you appreciated our pool area as well as our in-room Starbucks coffee. Please know that while we do charge for parking, many guests make use of the convenience that our Valet service provides. We hope you have the chance to return for another visit.
Other trip Jun 23, 2014
Mich
US
5.0 / 5Outstanding
"nice hotel. would definitely stay again"
only stayed one night but was very nice .Everyone was very kind and helpful.
Genuine Expedia guest review
Response by The Westin Orlando Universal Boulevard
Exceptional guest service is our top priority at The Westin Orlando Universal Boulevard. It truly pleases us to read a review such as yours and know that we have succeeded in creating a great experience for a valued guest. We are so glad you appreciated such positive service and we will share your comments with everyone here. We hope you find your way back to us soon, as it would be our pleasure to welcome you again.
Other trip Jun 11, 2014
A Traveler
US
4.0 / 5Excellent
Hotel was very nice, pool was great, my room was musty and damp.
Genuine Hotels.com guest review
4 night trip May 27, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews