"Would stay again"
Very good hotel...if internet were better I'd give it 5 stars. Huge room. Excellent breakfast.Genuine Hotels.com guest review
Response by Comfort Inn & Suites Farmington - Victor We are so glad you enjoyed your stay. I am sorry you had trouble with the internet. We have a local support staff for our internet if you get back to see us and have a problem, they have been great help. Thank you for taking the time to review our hotel, your opinion is important to us!!
This hotel had the slowest internet that I have ever experienced. To its credit, this was the only downside.Genuine Hotels.com guest review
Response by Comfort Inn & Suites Farmington - Victor Craig, I couldn't agree with you more. We just had a new WI-Fi wireless solution system installed. I am so excited! We have new access points, more speed and local support 24/7 for our guest and our staff. So on your next trip you will be all set for Wi-Fi. And hopefully the sun will be out in NY for you to enjoy!! Thank You, Kim
Room was not clean. I found finger or toenail clippings and discarded tissues on the floor behind the nightstand.Genuine Hotels.com guest review
Response by Comfort Inn & Suites Farmington - Victor I am so sorry that you had a problem with cleanliness. I have brought this to the attention of our housekeeping department. It is definetly not the norm for our staff . I appreciate you taking the time to review our hotel . It's hard to fix problem I don't know about . You won't find this a problem on your next stay. I hope you come back and stay with us again. Kim
2 problems i had was i had to get up early and the reason i booked this hotel was the continental breakfast.The breakfast did not open til 7am. That sucked. I was driving to Cleveland then right back to Massena, ny. Breakfast would have been earlier for me. The second thing wrong was alot of black long hair in the bathroomand in the shower. Me and my […] girlfriend are both blondes. kinda nasty... Read moreGenuine Expedia guest review
Response by Comfort Inn & Suites Farmington - Victor Jeff, Thank you for taking the time to review our hotel.I can't apologize enough for a dirty bathroom. I have discussed this with Housekeeping , we have also scheduled a training this week to ensure this does not happen again. I hope you come back and give us another chance, it is not the norm for our hotel. When you get back to see us let me know and I will be sure breakfast is served when ever you are ready!! Happy New Year!! Kim
My family had a great stay here when our house had severe water damage. The staff was extremely friendly and helpful. They provided everything we forgot to pack. My son loved the pool. We will definetly be staying here again!Genuine Hotels.com guest review
Response by Comfort Inn & Suites Farmington - Victor Mandy we are so glad you were able to enjoy your stay . I hope everything is back in order at home for you all. We hope to see you again soon! Happy New Year!
"Quiet and comfortable"
Our room was easy to regulate the heat and very clean. The bed linens were nice and the bed was comfortable. It was quiet there too.Genuine Expedia guest review
"Nice Hotel Slightly off the Beaten Path"
The hotel was easy to find. It is on a road somewhat parallel to I-90. The facilities were pleasant. One thing I noticed about a couple of stays in the NE during colder weather. The room heat is turned off and takes awhile before the room temp is comfortable. This was the case, here, even though I had a prepaid reservation.Genuine Expedia guest review
"Nice and comfortable"
The room was clean and comfortable and the location is convenient.Genuine Hotels.com guest review
"Clean hotel in Farmington"
My wife and I stayed here while visiting family once again, and were still pleased at the cleanliness of the hotel and the friendliness of the staff. The hotel was probably only half full, but very quiet. The bed was soft and comfortable with a large bathroom and plenty of room to walk around. The staff at the front desk and during breakfast were pleasant […] and sociable. Read moreGenuine Expedia guest review
"Clean, Comfortable and Convenient"
Overall, a very positive experience. The front desk clerk at check-in was less than pleasant, but this was not a deal breaker. The interesting experience came at check-out: The front desk clerk was nowhere to be found. Other guests had obviously just tossed their room keys on the desk, given up and walked out. I waited patiently for his return. When […] he returned, he asked if I wanted to keep my charges on a certain credit card with last four digits xxxx. This was not the card or number I had checked in with and it was a little unnerving that it had been switched. When I brought this to his attention, he became annoyed with me, and this just caused me to be more suspect. In the end, it all seems to have worked out fine. This is a clean, nice hotel and I would still recommend it. Read moreGenuine Hotels.com guest review
Room/Hotel was very clean. Close to NY State Thruway.Genuine Hotels.com guest review
nice simple place to stay, very happy with my stay, would stay again!Genuine Hotels.com guest review
"Visiting local colleges"
Very nice stay. Front desk person on check in was very nice to deal with and the person the next morning was also. The people running the breakfast room were exceptionally nice. Saw them take some extra time and make the effort to ensure that an elderly couple got everything they needed; treated them like I'd like my parents treated.Genuine Expedia guest review
"Convenient to our sightseeing stops."
Easy access, stores and restaurants nearby. Close to events and activities in Canadaguia, NY, quiet place, good breakfast. The room was large, quiet and the bed was comfortable.Genuine Expedia guest review
Nice hotel, close to Racetrack and Lake. The help went the extra mile. They even held food in their refrigerator after we checked out and went to the racetrack, so that we could pick it up on our way home.Genuine Expedia guest review
"Close to casino"
Very clean and new. I was impressed. The location was perfect and the staff was informativeGenuine Expedia guest review
We had a sisters overnight because it was near the Finger Lakes Casino. The woman at the front desk was very nice and efficient, the beds were new and comfortable. Everything was clean and fresh. Breakfast was organized and great coffee! It was great quality for the price.Genuine Hotels.com guest review
"New with great wants!"
Enjoyed our stay. the hotel was located right across from the Finger Lakes Casino which was a wonderful surprise and great addition to our trip. With the pool and spa tub in the hotel we enjoyed a late night dip as it was open till 11pm. On our trip there was a lot of children running the halls unsupervised due to a party but that obviously doesn't […] happen all the time and could have easily been changed with a quick phone call. From 9:30 to 11pm the pool area is kid free and we enjoyed that time and the continental breakfast was excellent as well. The rooms were superior an excellent get away that we just can't say enough about. Read moreGenuine Hotels.com guest review
"just a quick stop over"
at 1 am, the staff was friendly and courteous, the hotel and room was especially clean and nicely presented, would recommend to anyone!Genuine Hotels.com guest review
"Right off Thruway but away from attractions"
It was very nice and great for the price.Genuine Hotels.com guest review
"What we needed"
Spotless hotel, nice staff and much nearby.Worth staying at for a simple yet comfortable getaway.Genuine Hotels.com guest review
The third floor carpet was in need of steam cleaning or replacement. Staff were friendly and helpful. The view from our room window was of a lumberyard and mill.Genuine Hotels.com guest review
The stay and Hotel was excellent. The only thing they need are better pillows.Genuine Hotels.com guest review
"Very nice stay at Comfort Inn Suites"
GreatGenuine Hotels.com guest review
"More than adequate"
Hotel personnel were very nice and accommodating. Didn't have time to use the pool, so I can't comment on that. Room was very clean. Breakfast was good and the "breakfast lady" was very attentive. Great location if you are going to the Finger Lakes Casino. Overall, a very comfortable stay.Genuine Hotels.com guest review
"Great Place to Stay"
Great place to stay. Very clean. Close to the casino (about 1/2 mile). Convenience store and family restaurant across the street. Beds a little too firm, like most hotel beds, but ok. Will stay there again.Genuine Expedia guest review
"Wonderful Hotel, Close to Palmyra"
Great customer service. The front desk was one of the most friendly and helpful of any hotel I have ever stayed at. Very quick check in. The pool, hot tub and exercise area was clean and well maintained. The rooms were nice and clean, beds were comfortable. The hot buffet breakfast was very good and well prepared. This made for a perfect hotel for an […] overnight stay near historical and religious sites at Palmyra NY. Read moreGenuine Hotels.com guest review
"Best hotel in Farmington"
Clean..quiet but WiFi is weakGenuine Hotels.com guest review
GPS doesn't bring you to correct corner of intersection so have to turn around to get to it. Also should add outside signs and lighting so you can see it better at night and during the day. Overall experience was good these are just a few things to assist clients finding it and to bring additional customers to you. Very friendly staff and helpful! Love […] the Restaurant/diner across the street, excellent food and convenient! Read moreGenuine Expedia guest review
Warmly greeted upon arrival. Rooms very clean. Beds/pillows very comfortable. Front desk very helpful in looking up near by mall and printing directions.Genuine Hotels.com guest review
"Great service, but aging infrastructure"
The room had a very unpleasant odor and the windows could not be opened to ventilate. The towels were either threadbare or so new that one was left covered in fuzz. The shower has woefully under pressured and the bathroom fan screeched after a few minutes of running.Genuine Expedia guest review
Everything was perfect. Very close to Canandaigua.Genuine Expedia guest review
Enjoyable stay and very convenient to the many local historical sites in the Palmyra area.Genuine Hotels.com guest review
"Very pleasant stay"
Just passing through for 1 night. Clean, quiet and convenient.Genuine Hotels.com guest review
"dissapointment about a promotion"
The Comfort inn had a promotion that if you stay twice for two nights each you would recieve a 50 dollar gift card. When I inquired about that, the person at the desk said that because we didnt book the stay through the hotel directly we werent elligible for that bonus. TOO bad! I probably would have stayed again. Lesson learned I guess. The Hotel is […] very nice and in a great location. Read moreGenuine Hotels.com guest review
"A good, clean hotel."
The hot tub was great, and the breakfast was good. The room was clean and the beds were comfortable. Overall a good hotel. I would go back there.Genuine Expedia guest review
"NO ESPN... NO Return..."
Everything nice... until I sat down to watch a playoff game and NO ESPN or TNT. Sorry... I won't be back!Genuine Expedia guest review
"Don't Sleep In Too Long"
What I liked most about this hotel was it's proximity to my son's apartment while he attends college in Canandaigua. However, the morning after we arrived, we had housekeeping knock on our door three times to spruce up the room and when we returned in the evening, it didn't look like they did much more than make-up the bed and change the towels. Please […] if a guest is still in their room after 11am, give them some time to leave, don't continuously keep hammering on the door! Very disappointing. Read moreGenuine Hotels.com guest review
"Great Place to stay"
Excellant accomadations, only issue was the WiFi dropping signal often.Genuine Hotels.com guest review
"Farmington Comfort close to Fingerlakes Race track"
The room was very clean, convenient, and reasonably priced. Close to the race track was nice. Breakfast was good with scrambled eggs and sausage, not the typical hardly have nothing continental breakfast. Staff was very friendly. The only thing I can say negative is the constant running of little feet. But thats the chance you take when staying at a […] hotel. I would recomend it. Read moreGenuine Hotels.com guest review
"Excellent experience with Comfort Inn and Suites"
My wife and I wanted a Friday night get-away and selected the Comfort Inn and Suites due to the reviews written by others. We were very pleased with what we found. The rooms were very clean, the hot breakfast was much better than the typical donut in a bag, and we loved the fresh-baked cookies at night. The pool and hot tub area was very clean and comfortable. […] Very convenient to the Casino and other attractions in the area. Also, the price was reasonable. We've stayed at other hotels in the area - they weren't even close to what the Comfort Inn had to offer. Read moreGenuine Hotels.com guest review
"A Great stay at the Comfort Inn"
The gal at the front desk was very pleasant and helpful. We were traveling from PA with my brother and his family and they made sure our rooms were near each other. The rooms were very large and the beds were very comfortable. They accommodated my brothers family of five children and provided bedding for their air mattresses. The breakfast was delicious […] and very filling. We all enjoyed the pool. The exercise room had several pieces of equipment to give a good workout. The Comfort Inn was very close to the NYS Thruway and also surrounded by many stores and restaurants and right down the street from the Finger Lakes Race Track and Casino. It would be a great place to stay any time of the year. Read moreGenuine Expedia guest review
"Team Fan/Mama Visiting for Football Tryouts"
This Comfort Inn was comfortable, clean, quiet, private, friendly, efficient, and convenient. I did not hear anything from other rooms, or the hallway. Check-in and checkout were quick. Important information was posted in an understandable manner. Bed was comfortable, bathroom and counter were roomy, and thermostat was actually accurate and able to […] be set. Breakfast was excellent with fluffy scrambled eggs, plump sausage, baked goods, cereal, beverages, yogurt, fruit, hard-boiled eggs, and make your own waffles. Entrances and common rooms were accessible, elevator was convenient, pool was clean. Inn is located at a main crossroads, with nearby Thruway access. It's near shopping, restaurants, Canandaigua and its lake, and Lake Ontario. In the morning I saw a ski team and a college volleyball team, both of which I had not noticed. Read moreGenuine Expedia guest review
One of the nicest hotels of this price range I have been in.Genuine Hotels.com guest review
"A good value"
The hotel was convenient to the NYS thruway. The room was nice but the bed was VERY tall- not accessible to anyone with a disability. Due to multiple orthepedic difficulties, I found the bed very hard. However, I requested an extra mattress cover in order to alleviate this, it was brought right away and solved the problem. They have a nice hot breakfast, […] the hotel staff was very pleasant. Read moreGenuine Hotels.com guest review
great hotel - I have stayed at this hotel 3 or 4 times in the last 2 years. It is always clean, friendly staff and good breakfast. The pool & spa are the best because they keep the pool a nice warm 85 degrees, not 75-78 dgrees like other hotels.Genuine Expedia guest review
"Farmington NY Comfort Inn - close to shopping"
Not sure the proximity of the Farmington NY Comfort Inn to shopping - and in particular, Waterloo Premium Outlets, I was pleasantly surprised with its reasonable access and driving distance. Close to good choices of restaurants, the hotel was clean and the hotel staff were wonderfully helpful and pleasant. My only negatives would be that the drain plug […] in the bathroom sink was not functional and the bed pillows were much too mushy and uncomfortable. Breakfast was one of the better express meals that I have had. While I would not make this hotel location a destination, my stay was comfortable and affordable! Read moreGenuine Hotels.com guest review
"The comfort Inns and Suites in Farmington"
The hotel was very nice and comfortable. Would stay there again.Genuine Hotels.com guest review
"Bad Beds, Would NOT recommend"
I travel alot and have two basic criteria. A quiet room and a comfortable bed. This hotel met neither of those criteria. the walls are paper thin so you hear everything going on next to you or in the room above. Bed was like sleeping on the floor. this is an old hotel that has obviously changed hands a lot of times- but it really needs a major over […] haul. Read moreGenuine Hotels.com guest review
"The Hotel In Farmington, New York"
This location is convenient for me but the carpet was not clean and the mattresses needed replacement. (There was a gruve in the middle.) The associates were friendly but need a little more polish, especially at the price that was charged. There appeared to be alot of police activity near by during the night.Genuine Hotels.com guest review
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