"Great hotel for shoppers"
Hotel staff very friendly and professional. The hotel was very clean and quiet even with a family reunion group and wedding event.Genuine Expedia guest review
I enjoyed my stay here. Room was very comfortable and quiet.Genuine Hotels.com guest review
Everything was very good, but next time we will stay at a place where breakfast is included. The cost mounted up with seven of us.Genuine Hotels.com guest review
"Great location, great facilities for families"
Overall my family and I were pleased with this Hilton. The staff was friendly and accommodated our needs as we were traveling with our 1 & 2 year old.Genuine Expedia guest review
"Clean and Nice"
I loved this place, except for one peeve -- AFTER I ate breakfast at the breakfast bar, they gave me the bill...every one of the other 5 hotels I stayed at on this trip provided breakfast complimentarily. The charge was nominal but that should be part of the rate, not separate in my opinion. Otherwise, the room and hotel are superb.Genuine Hotels.com guest review
Hotel was clean and the staff was very friendly and helpful. It's in a great location and worth the price. I definitely will stay here again.Genuine Expedia guest review
"Close to the assist living for my Aunt's birthday,"
ladies in hall cleaning the rooms were very friendly. Lady working the bar was very attentive. Ladies working breakfast not so much. I went up to get more water, had to go up and get hot sauce from bar and got ketchup from next table no waitress ever asked me if I wanted anything.Genuine Hotels.com guest review
"Close to restaurants/mall"
Our stay was average with disappointment in the pool/spa area. The whirlpool was broken and dirty and the pool very small and with two families already in it, there really was no room to just relax.Genuine Hotels.com guest review
Over charged for my room. Tried to charge me again for the stay twice. For a Hilton, didn't have anything to do inside or outside. Small pool and broken hot tub. Will Never stay there againGenuine Hotels.com guest review
Very clean & comfortable rooms; we would definitely stay here again.Genuine Expedia guest review
It was very delightfulGenuine Hotels.com guest review
Everything about our stay was perfect...from the warm cookies when we were checking in, to the water feature in the lobby that my son couldn't keep his hand off of :), to the cleanliness of the room, to the pool, to the price of the room service ($3.95 for a piece of cheesecake, delivered!), to the price of the morning "cook to order" all-u-can-eat […] breakfast ($7.95 per adult, 12 and under eat free)....It was awesome! We were in town for a soccer tournament and it's so convenient to everything (Hanes Mall, BBT Soccer Park, Eating...). Definitely would stay here again, the staff was wonderful. Read moreGenuine Hotels.com guest review
"Hilton Garden Inn in Winston Salem"
This was our second stay at The Hilton Garden Inn in Winston Salem and I would definitely stay again. the cleanliness of the room and hotel was above the norm. Also, enjoyed having breakfast at the hotel. IGenuine Hotels.com guest review
Complimentary breakfast featured an omlet station where a staff member cooked your omlet to your specifications and plated grits, sausage or bacon as you requested. Confusing at first until you saw someone else do it.Genuine Expedia guest review
I deinitely will be back to stay at this hotel when I visit Winston in the spring.Genuine Expedia guest review
"One night stay"
Very nice, clean hotel. Staff was a little slow with responding to request, but nice. Maybe they were short staffed for the evening.Genuine Expedia guest review
We've stayed at several Hilton Garden Inns because they're reliable, comfortable beds, include a refrigerator & microwave, and we get Hilton Honors points. They're clean and modern though lack quaintness or charm...and sometimes you want that when you're traveling so you look for an independent B & B.Genuine Hotels.com guest review
HVAC not working properly. No one on the property to fix the problem. Unit constantly blows hot and cold air at full speed regardless of the setting. No offer to move to another room or call someone offsite to look into the problem.Genuine Hotels.com guest review
"Good not great"
This hotel was probably the best in the area but still not awesome. The sheets were extremely thin and there was no hot water in the morning (just tepid). The a/c and heat system is terrible. It constantly blows, it's either blowing hot air or cold air, like it is constantly seeking the temperature you set it on. This results in an extremely dry room […] and you wake up feeling gross. I ended up turning the whole thing off because that was the only way to make it stop blowing on us while we slept. Read moreGenuine Hotels.com guest review
"Enjoyed our stay"
This hotel is out of the way. Off the highway and not a lot of traffic to it. However, the first entrance to the hotel is at an angle that makes it nearly impossible to maneuver so go to another light and turn to get in, and the parking needs improvement.Genuine Expedia guest review
"Better than average weekend stay"
Better than average hotel, close to interstate and great shopping/dining venues.Genuine Hotels.com guest review
"Outstanding service and great atmosphere."
Very welcoming staff who couldn't have been better.Food is very good and rooms are spacious and clean. Very comfortable beds! Surrounding area is being built up but this does not interfere with the comfort of the stay. Hotel convenient for an array of shops.Genuine Hotels.com guest review
average hotel in middle of building development not really a finished area. Bed and food good thoughGenuine Hotels.com guest review
"Worth the Stay"
10/16/14 Latoya P United States
We enjoyed our stay and would recommend this hotel to anyone traveling to this city. It was easy to find and had a lot nice eateries close by. It was very convenient to access the interstate as well as gas stations. We plan on using this location often when we are visiting. We have always been pleased the brand and we were not disappointed during our stay.
"Staff was super friendly and helpful"
10/10/14 Ashley M
This is a wonderful hotel. The only negatives were that the beds were extremely soft and had no support. The other is that room service ended at 10:00pm and we checked in just prior to it ending and then had to drive around trying to find someplace that was open.
"Hilton Garden Inn - Winston salem NC"
10/03/14 divotdad5 North Ridgeville, Ohio
This was a very nice place to stay for my wife and myself on our long drive from Orlando to North Ridgeville Ohio. We will stay there again whenever we would be travelling in the area. Great staff; good food.
"Solid option, convenient to downtown & Wake Forest University"
09/24/14 Jason S Baltimore, Maryland
Very nice property; my room was spacious, clean, and well maintained. Had dinner one evening in the on-site restaurant, which was better than expected. Conveniently located near numerous restaurants for a variety of dining options. My only disappointment was that the hotel was not participating in Hilton's Triple Your Trip promotion. I wish they had informed me of this either on the hotel website or at check-in. The front desk staff was very friendly and outgoing. Free parking and WiFi.
"Hilton Garden Inn Winston Salem"
09/23/14 137bryanr Columbia, South Carolina
this hotel is one of the best this city has to offer. The facility is always clean, smells great and offers great services and amenities. While it may seem a little out of the way of downtown, it is a quick trip into the heart of Winston Salem.
09/08/14 Queen_City_Chick Charlotte, NC
I recently had the pleasure of staying at Hilton Garden Inn for a couple of nights while in Winston for business. It's a very nice hotel and appears to be pretty new. The surrounding area also is pretty new and some parts still under construction. Unfortunately, my stay at the hotel was pretty brief both days that I stayed due to all-day meetings that started early and finished up pretty late. The hotel room was nice and I was able to enjoy a made-to-order breakfast each morning of my stay. Breakfast was available beginning at 6am and that was nice since I had an early start each day. I noticed a well lit workout area with glass walls located near the back door entrance. Although I didn't have time to use the gym during my stay, I liked the glass walls. The transparency of the gym made me think it would be a good safety feature if you're hitting the gym by yourself. There was a limited amount of parking in front of the hotel and more parking located behind the hotel. The hotel is located in a convenient area - several food options close by and some within walking distance. Like I mentioned, that end of Hanes Mall Blvd is being developed so a lot a of new restaurants to choose from. There is also shopping nearby. The hotel is also close to the interstate. I would definitely stay here again.
"Disappointed in several ways"
09/04/14 Phil I Cape Carteret, United States
Disappointed in: One of the reception staff carrying on a personal conversation so raucous that the person that was trying to check us in had to wait for them to calm down before she could hear me. Disappointed in the fact that the hallways and elevators were stifling hot. Disappointed in the thermostat not going lower that 68 degrees and when set there the HVAC unit began producing heat. (However we did learn, after two calls to the desk and two visits from staff and an attempt at changing rooms, that the thermostat has a "VIP" override code that allows you to set the thermostat where ever you like) Disappointed in the "Comfort" control on my side of the mattress was broken and the one on my wife's side had no discernible affect in the mattress' firmness. Disappointed in WiFi speed of 1 Mbps That's right: ONE Mbps. Disappointed when, on the way out, we stopped to get a water from the vending machine($1) and all water selections were empty so we asked for water at the front desk and they offered to put it on our room bill for $2.00 ! This even after telling them that my wife is diabetic and she just needed a little water because she was feeling light-headed (dehydrated) and there was a huge urn of ice water 15 feet away in the breakfast area. I booked what I thought would be an upscale special get away for the weekend and got left with a very bitter taste in my mouth about the Hilton organization. Not likely to try Hilton Garden Inn anywhere again and certainly will not chose this one ever again.
09/03/14 Paul D Washington DC, District of Columbia
I and my wife travel to Winston-Salem frequently to see our son in college and for business and always stay at the Hilton-Garden Inn. They are consistently excellent! Clean rooms, pool, whirlpool and workout room, and staff that is helpful and always courteous! We have stayed at other hotels in Winston-Salem when we didn't plan ahead and found the Hilton full but it has always been disappointing by comparison!
"Nice Hotel in the Area"
08/27/14 Britton R Newnan, United States
I have stayed at this hotel 3 times and each trip has been good. The rooms are nice and clean. The Bartender is great. The breakfast has always been up good. The fitness center actually has free weights along with cardio equipment, a very nice amenity that is seldom seen.
"good room, surprisingly good food"
08/26/14 Mark R Beckley
The room was what you would expect for a Hilton: clean, comfortable and quiet. The restaurant appeared to be simply a bar with open dining area, but my wife and I enjoyed a wonderful spinach salad w an appetizer. The following morning we took advantage of the $7.95 breakfast, a combination of cook to order and buffet. Again it was NOT a FREE breakfast but it was surprisingly good. Cost was reasonable, good value, but not a bargain price.
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