Everything was excellent from the moment of pulling into the parking lot until we left. The staff were friendly, helpful and on top of it. The room was in great shape. The continental breakfast area was exceptionally clean and the food good.Genuine Hotels.com guest review
"A bargain, but not worth the hassle for us."
We got a great deal on the room, but the description did not mention we would have to pay a pet fee (per pet, based on weight) on top of the agreed rate. The manager was defensive and kind of a jerk about it, and stated that it was the fault of hotels.com for not posting that information (he already knew it was an issue, and supposedly can't do anything […] to change it?). He was rude enough that if I hadn't prepaid I would've gone elsewhere. The rest of the staff was very nice. Our room did not have a fridge even though supposedly ALL the rooms do. The coffeemaker is not anywhere near an outlet and the outlets are not in good locations; the bathroom counter is pretty small; there were only two drawers though four is standard (and we use them); in general the room felt very cramped. The hotel was clean, in a safe area, and well-maintained, but there were too many little hassles both this time and the last time we stayed, and staff friendliness/helpfulness is spotty. We will not be giving this hotel another chance. Read moreGenuine Hotels.com guest review
No frills, clean and quiet.Genuine Expedia guest review
"Don't Use the Safe."
The stay was great and the room was comfortable. The only problem I had was the fact that the safe locked and wouldn't open after I put my laptop in there. The front desk didn't have the key to open it, but thankfully they did get it open.Genuine Hotels.com guest review
I do not travel much so staying over night was a BIG deal to me and my husband. Our son was in a Band compition in Chattanooga TN and were staying close to this hotel. What a nice check in and we were able to print direction from the lobby computer to our next stop. Room was awsome! Very nicely decorated with everything you couyld ask for. Bed was comffie. […] I was scarrrrrred or bed bugs but I looked and founf NONE! Yeppie very nice stay will stay at a Micro Hotel again! Read moreGenuine Expedia guest review
Overall, wasn't bad. Breakfast was fair to poor.Genuine Hotels.com guest review
The heater/ac unit didn't work correctly. Paint flaws on the main room walls. Dusty conditions overall.Genuine Hotels.com guest review
"Right where it needs to be"
I had an enjoyable stay at this Microtel. The service was top-notch and the associates were courteous and very helpful. The location of the hotel was in great proximity to many restaurants and grocery stores. Great stop on the way to Nashville, or going up the mountain to visit go ol' Sewanee.Genuine Hotels.com guest review
"Served our purpose well"
Everything was fine at this motel. The desk clerk seemed to care less much of the time I interacted with him, but he got the job done. It was a Saturday night and there was a band playing very loudly near the motel. Noise ordinances need to be enforced. After I complained to the desk it seemed to stop. I have no idea if it was my complaint or not.Genuine Expedia guest review
"Good location great staff"
Staff was very nice and helpful. We had a very good mini vacation. The only downfall was the couch and window seat were really gross. I got a sheet from the staff to cover the couch but otherwise the room was good.Genuine Expedia guest review
It was very clean and the bed were comfortable .not many options on the complimentary breakfast but there were plenty of places to eat within walking distances. I would stay there again.Genuine Expedia guest review
When we arrived to our room the floors were dirty, blood on the blankets, and room just not kept clean. Would not recommend to anyone. Stiff neck and back for two days after our stay due to the poor pillows and old bed.Genuine Hotels.com guest review
"OK in a pinch"
Towels were thin and not adequate for two guests, we had to ask for extras as well as toilet paper that was not properly stocked. The carpets in room 212 were stained and dirty. Other than that, it was pretty much as expected...Small, yet comfortable. The food was typical for this kind of hotel, yet the coffee could have used some help...It was very […] weak, like they were trying to stretch it out...Thankfully, there was a Starbucks a block away so we could enjoy a decent cup of coffee in the AM. Read moreGenuine Expedia guest review
I would definitely stay at this hotel again. Everything was great.Genuine Expedia guest review
Great, the only thing that could be improved on is the mattress, not bad but could be better. I will stay there again.Genuine Hotels.com guest review
the staff was very nice. The room was clean. it was what we were looking for.Genuine Expedia guest review
room not as described, no microwave or refrigerator as advertised.Genuine Hotels.com guest review
The room was a great value for the money paid. I stayed one night. Check in and out was quick. Bed was comfortable. Room was clean. The only negative with the shower curtain had mildew on it :( But overall, it was a good value and good staayGenuine Hotels.com guest review
Safe clean place to sleep.Genuine Hotels.com guest review
"Great clean safe hotel"
I needed a place to stay a couple of nights. This hotel was very clean and the bed was very comfortable. The room was fine and the warm breakfast was just what I needed to get me going. Waffles, coffee, hard boiled eggs, and bagels. The staff were friendly and helpful.Genuine Hotels.com guest review
Layout of room very nice but dirty and stuffy. Air conditioner 'programmed' and shutting off constantly; not even just the fan would run, which would at least have kept the air circulating. Window able to be opened, which would have been nice if you could get it past 4 inches. Available breakfast items were a joke - stale bagels and pastries and cold […] coffee?!?!?!? Room was not vacuumed the entire time we were there and bathroom never received daily cleaning. They seemed to be worried more about the TWO towels, which we hung up for reuse and they were taken anyway. Nothing like the Microtel I stayed at in Canton, Ohio, which was very nice, all the way around. Read moreGenuine Hotels.com guest review
"will stay again when needed"
I have no complaints about the hotel in general. the only problem I had was the noisy people in the room above mine. the lady at front desk was great. the room was clean and comfortable.Genuine Hotels.com guest review
"Nice hotel at an affordable price"
Next time we would get two beds instead of one king. The room was very nice and clean but really small.Genuine Expedia guest review
Was acceptable,could have used a mini frig..for the first 2 days the lobby and elevated smelled like pickles ..now that was weird... Breakfast could have had more choices ..Genuine Expedia guest review
"Great Employees- SoSo Room"
The front desk employees were courteous and quick to help, i.e. I asked if there were any extra pillows and the clerk was able to produce two extra pillows quickly. When we checked into the room, the bottom of the shower curtain was caked in mildew. We reported this to the front desk upon departure and the clerk, while trying to be nice, gave a very […] unplausible excuse that the curtains were clean, just had residue black spots. A generous washing with bleach will always remove mildew so we were skeptical. The clerk asked if we were going to stay again but my SO was so upset by what he considered to be a flip answer that he refuses to entertain the idea. Read moreGenuine Hotels.com guest review
We stayed here 2 nights over the Labor Day holiday. The hotel is located right off the interstate which was very convenient. Everything was very clean. Check in and out was very professional and quick. Overall a very pleasant stay. The pool was pretty small. My 3 kids pretty much filled it up but it was still nice.Genuine Hotels.com guest review
"Good basic hotel for overnight"
Its a good, clean basic room, but small. Ok for an overnight stay, but I wouldn't want to be there for a week because of the small room.Genuine Hotels.com guest review
"great place to stay"
This motel was close to the interstate and several restaurants. Looked new, room was very clean. we just stayed overnight on the way to somewhere else. the staff was great and ther waffles for breakfast were delicious.Genuine Expedia guest review
"Nice and clean"
The motel clerk was busy on the phone with "The Owner" when we arrived. We had to wait more than 5 minutes as if we weren't there. I considered it rude. When I said something she said she was talking to the owner and the owner would have given her grief is she put him on hold so we were the lesser of two evils. Too bad to have a boss like that.Genuine Expedia guest review
Mr. Clean is their name! Spectacular location, maid service (over the top), Breakfast bar yum, Swimming pool micro-tél, Exercice équipment nilt, ( should have been reduced, because out of service), overall...4star in my book!Genuine Hotels.com guest review
"Dirty tub, not nice to wake up to."
Hotel lobby and parking lot were as good as I expected. Checked in late after working and driving all day. Few carpet stains and bruised paint on the walls but was O.K.. Got up to take shower next morning, pulled back the curtain and there was a nasty ring, black and wide, in tub. Used wash cloth fell off shower rod. Told clerk at front desk, after […] waiting for her to get back from her cigarette break, she was unconcerned and said would correct for next guest. Will keep driving before staying there again. Read moreGenuine Hotels.com guest review
"Happy to have a great experience!"
I always Google ahead to find a hotel...the last few times had been disappointing. I must say I was a little anxious with a hotel this economical. I must say I have stayed in hotels with twice the rate and much less of a good experience. From the minute we drove up I knew IT WAS GOING TO BE A GOOD NIGHT! AND IT WAS!!!Genuine Expedia guest review
"Great value hotel"
Had a really friendly staff. The bed was super cozy and comfortable. It was one of the most comfortable beds I've stayed in any hotel. They exceeded my expectations for the price. I would definitely choose Microtel again.Genuine Expedia guest review
I had the best experience in this hotel! The staff was helpful, kind, and always went out of their way to make our stay great. The breakfast was small but included a variety of selections for the picky kids. The location was central to all of the activities we had planned. I would definitely stay here again!Genuine Hotels.com guest review
"Very good experience"
Staff was great and treated our doggies really well. Room was comfortable and clean. Only complaint was breakfast ended earlier than advertised. No coffee!!Genuine Expedia guest review
"Overnight stay passing through"
This hotel was beautiful. The beds were a bit hard. We only spent the night while returning from a long road trip. We were pleased with Hotel.coms pick of the hotel.Genuine Hotels.com guest review
"Stop along trip route"
Disappointed - listed excercise room was out of service, some lame excuse. Indoor pool was closed early, supposedly lights were out. Room was OK. Staff was OK.Genuine Expedia guest review
Our stay was terrific. From the friendly desk clerks to the housekeeping staff -- everyone made you feel at home! Loved the waffle machine at the continental breakfast. We used the hotel as the hub for our trip. It is so convenient to everything. We will return!Genuine Hotels.com guest review
"STAY ONLY IF YOU WANT TO BEG FOR BREAKFAST"
I HAVE STAYED HERE BEFORE ON SEVERAL OCCASIONS, IS CLOSE TO FAMILY IN THE AREA. HOWEVER ON THIS STAY THE ROOM WAS SETUP FOR ONLY ONE GUEST (HAD TWO), REQUESTED A FIRST FLOOR ROOM, ARRIVED AT 1PM AND WAS TOLD ONLY 3RD FLOOR ROOMS WERE CLEAN (?), BY NINE EACH MORNING OF 4DAY STAY, BREAKFAST FOOD WAS SCANT TO ABSENT, ASKED FOR FOOD ITEMS TO BE PUT OUT […] AND WAS TREATED AS IF I WAS BEGGING AND A PAIN TO THE FRONT DESK PERSON EVERY MORNING. HAD TO PARK AT THE CURB TWO NIGHTS BECAUSE TRUCK/RV'S WERE ALLOWED TO TAKE UP 10+SPACES EACH. BATHROOM ITEMS WERE NEVER REPLACED AFTER FIRST NIGHT. TRIED TO USE THE ADVERTISED IN ROOM SAFE, WAS TOLD BY THE STAFF, UNABLE TO OPEN "WORKING ON THAT PROBLEM". ASKED TO LOOKUP MY REWARDS NUMBER TOLD NOT ALLOWED TO DO THAT. THE QUALITY OF STAY WAS TERRIBLE THIS TIME. WE HAVE STAYED IN MANY MICROTELS AND THIS WAS THE WORST. HOW DO YOU COMPLAIN TO THE MANAGER WHEN IT IS THE MANAGER WHO TELL'S YOU "I HAVE HAD TO REFILL THE FOOD TWICE ALREADY AND SEEMED NOT BUSY (WATCHING TV OR ON THE COMPUTER) TO CARE. HIT OR MISS. HOPE THIS REVIEW CHANGES THINGS AT THIS LOCATION. Read moreGenuine Hotels.com guest review
Simply awsome.Genuine Hotels.com guest review
The room was small, but clean and great for a stop over. Breakfast was uneventful, no fresh fruit and the only protein was a boiled egg. But, at the price, I didn't mind buying an egg mcmuffin on my way out!Genuine Hotels.com guest review
Very nice place, still smelled new. Was at the upper end of Microtel chain.Genuine Hotels.com guest review
"Comfortable One Night Stay"
The room was clean and comfortable. We arrived around 7 pm and left by 6:45 am. We did not stay around for the breakfast at the hotel, as we still had 10 more hours of driving that day. So, I cannot comment on that. We walked by the outdoor pool, and it was pretty small. We had limited interaction with the staff, but they were pleasant during check-in. […] The hotel was located right off the interstate, which was perfect for us. I would stay at this hotel again! Read moreGenuine Hotels.com guest review
ExcelentGenuine Hotels.com guest review
"Ok for stopover"
Room was clean. Bed very comfortable. Doors don't block out ANY noise but hotel was very quiet fortunately. Don't stay becaus of the free breakfast it was not edible. If you just need a less expensive stopover on your way to or from vacation it will work.Genuine Hotels.com guest review
We stayed in a double queen room. Upon checking beds, one was very clean while the other was not. The only one on staff that night was quick to put clean linens on the bed. We would definately recommend this hotel.Genuine Hotels.com guest review
This was a convenient location. I had read the reviews on this site--so expected the rooms to be small. However, the walls were VERY thin and we could hear the TVs on both sides of us. The breakfast was poorly stocked as the desk person had to alternate between stocking breakfast items and checking people out.Genuine Hotels.com guest review
"Nice, convenient stay"
Overnight stay on our way to Chicago. Got there 3:00am-staff was polite and quick;gave us a room on first floor right around corner. Good breakfast next morning including make your own waffles which my daughter loves.Genuine Hotels.com guest review
"Great Value for Money."
Clean rooms, good free breakfast. Close to Lynchburg for all of you planning a tour.Genuine Hotels.com guest review
"Nice place for the price"
Nice hotel. Rooms clean, convenient to interstate. Staff very friendly and helpful. Not much to the breakfast bar however, plenty of choice for places to eat with Starbucks & Walmart close by.Genuine Hotels.com guest review
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