the staff were all very friendly and helpful , the rooms are clean and located in a location that is very convenient to shopping but the hotel seems to be old and I think it's over priced.Genuine Hotels.com guest review
"A nice stay..."
Jr executive suite was ok...room was large but tv was too small..also, the hotel did not provide a king sized bed which is what i reserved. The bathroom was ok but needs updating. The restaurants were good....especially the morning buffet. Service at the lounge bar was excellent. Service at the spa was excellent as well. Overall, the service was very […] friendly. Skip the hotel car service.... Read moreGenuine Expedia guest review
"Non-smoking room stinks from smoke"
The non-smoking room smelled of cigarette smoke, the telephone did not work, the room was small and cramped. This hotel is over-rated and definitely not worth the price.Genuine Expedia guest review
"Close to area shopping stores."
Room rates to high for the age of hotel, was not allowed to dine in breakfast area wearing a sleeveless shirt, was on vacation to relax, had to ask for additional cups of coffee during breakfast, I most likly will not use this hotel on my next trip for vacationing.Genuine Expedia guest review
The staff was warm and friendly. Close to lots of shopping and restaurants. The room was very clean and everything in good condition. Some noise from ongoing construction but only during the day. To be expected at times, and welcome indication of continuing improvementGenuine Hotels.com guest review
This was one of the best hotels I have ever stayed at in terms of customer service. The hotel is an older hotel but very classy. It is worth upgrading to the executive club to access the club room with free drinks in the evening and great hors d'oeuvres throughout the day. Great hotel with amazing serviceGenuine Hotels.com guest review
"closeness to international airport and shopping"
One day stay before my flight was a relief and therapeutic to our 2 weeks vacation. Highly recommended to our confidant and friend without regrets.Genuine Hotels.com guest review
"Love that SM mall next door"
Excellent staff. Bar none the best I've seen. Service 6 out of 5 stars. The overall condition of the room is good. Expected it to be cleaner Tha the it was. I found dust and hairs near the corners and the edges..... Something that I shouldn't find. My overall experience was a 3.5 out of 5 stars. I would have rated it a 4 but.....Genuine Hotels.com guest review
"Dusit, convenient, rooms ok"
So this is a strange case in the world of hotels. All the services are good, restaurants selections, restaurant, gym, pool, looby aesthetics, and people attention. Now URGENTLY they need ot remodel the rooms, since this is where guest sleep in? So yes, price is right, hotel services are excellent, but rooms are defineylt going downhill fast. Please […] $1.95 plastic trash in the bathroom are a no no for this type of quality hotel!!! Read moreGenuine Hotels.com guest review
Our stay at Dusit Thani was flawless. The hotel itself if absolutely beautiful and the rooms are lovely, spacious and have comfortable beds. A little bit of luxury! The staff are so friendly and helpful and don't hover around always waiting for a tip like everyone else in the Philippines. The buffet breakfast was excellent, lots of variety and the food […] is all fresh. The hotel is around the corner from greenbelt, glorietta, SM and Landmark, walking to the malls feels safe and is very easy. Also very close to the airport- we took both coupon and metered. If you are going from the hotel, make sure they put the meter on as it is less than 200php to get to the airport as opposed to the first day when the driver sold us 300php flat rate (which is only good if you get stuck in heaps of traffic). Definitely stay here, there are some seedy places in Manila, this hotel makes you feel safe and like you are coming home. Read moreGenuine Hotels.com guest review
"Very Comfortable Stay"
The customer service was outstanding all the time.......Genuine Hotels.com guest review
they gave us a room for 3 persons-a room w/2 single beds and I was told that was the only room availableGenuine Hotels.com guest review
breakfast was sumptous!-there is always a line in the front desk,so one has to waitGenuine Hotels.com guest review
my reservation was for 3 persons and was given a room w/2 single beds-was told there was no other room available-fortunately,my sister and I had to go out town for 2 nights-w/c left myhusband alone for the 2 nights but it was not comfortable for 3 persons so my sister had to go on her own and stay w/my brotherGenuine Hotels.com guest review
The hotel needs to be updated.Genuine Hotels.com guest review
Excellent service delivered professionally by caring staff with a smile. Hotel restaurants are superb but expensive. Very close to several nice malls and restaurants (Shoemart, Landmark, multiple Glorietas and Greenbelts).Genuine Expedia guest review
"Great hotel,good location"
the hotel is clean ,the staff courteous.When I arrived after 18 hours of delay in my flight +8 hours flying time I needed to take a nape but was given a room on the 14th floor which was very noisy due to construction work,after complaing I was transfered to rhe 10th flr which was O.K. Closet space very little,No massage in the room,breakfast buffet […] not very impressive. Read moreGenuine Expedia guest review
"walking distance to glorieta mall"
exellent service,very good staff,and exellent breakfastGenuine Hotels.com guest review
Luxurious hotel. Clean, fresh meals, friendly. Little flew was small and noisy Swimming poolGenuine Expedia guest review
"Accessible to people with disability"
Excellent and more importantly the hotel is sensitive to the needs of the disable and provide them the respect and courtesy that they otherwise would not get elsewhere. I hosted a family dinner gathering at the UMU restaurant and both of my uncles (both in wheelchairs) were treated very well that the cost of the hotel became inconsequential to how well […] my uncles were treated with sincere respect, assistance and compassion. This placed the Dusit as my top hotel to date 2/9/13. Thank you Dusit. Read moreGenuine Hotels.com guest review
"Convenient location and wonderful service"
Comfortable bed, no problems with checking in or checking out. The hotel staff were all very nice and greeted guests passing by no matter where. A very pleasant stay overall and would consider staying again just because of its level of service and proximity to the mall/food locations.Genuine Hotels.com guest review
I thought the Dusit is a very nice hotel, in a good location close to the Mall of asia. The only negative that I would have is its quite pricey for the Philippines. If you want to drink the 500 millileter water in your room its going to cost you 12.50 in usa dollars or you can go to a store and its 60cents. The hotel is very well mantained though, I […] would stay there again Read moreGenuine Expedia guest review
Close to malls. A shopping galore place.Genuine Hotels.com guest review
"Good for a business trip"
Nice hotel, but showing its age. The service was excellent in every respect. The staff were cordial, helpful and friendly at every step. The club was OK, but I am used to a little more food and beverage choice for the cocktail hour and a more welcoming atmosphere. I understand they are building a new club on the 17th floor though. The hotel is located […] in a nice part of town, but it faces backwards, so you actually have to walk around the building to find the nicer area. The main entrance faces a parking structure, so it doesn't feel very safe when you first walk out the door. there is a side entrance that faces the side of a large shopping mall, so it's not exactly inviting to go for a walk. If you actually walk another block on the left side of the hotel, you get to a very nice large avenue (Ayala Ave.) with a lot of shopping, restaurants, etc., but you won't see any of that when you arrive at the hotel. The hotel staff follows the Thai traditions, explaining the excellent service, and the decor and atmosphere reflect the Thai ownership of the Dusit brand. Overall, great for a 4 day stay. The breakfast choices were good (not awesome as it can be in SE Asia, but pretty good) and the resturants served excellent food ($$$$ though, to be expected) Read moreGenuine Expedia guest review
The staff is what makes this hotel what it is. I have never been treated with more respect and kindness in the world! They will go out of their way to treat you like royalty.Genuine Hotels.com guest review
"best vallue for money! great service!"
I've stayed at Dusit Thani Hotel in Manila in July 2012 and came back in January 2013. I will definitely stay here again. It gives the best vallue for money! The entire staff is great. Very courteous and always helpful. Great service!Genuine Hotels.com guest review
"Surprisingly Great 'old' Hotel."
Only stayed overnight but would love to come back next time. The king size bed was great! Beddings were clean, pillows soft, and the bed was totally relaxing. Would have loved to have slept longer but had to leave early the next day. Hailing a cab was not much of a problem. The staff and guards were bery helpful. Great Pad Thai and Thai Iced Tea […] at Benjarong Royal Thai restaurant. Kudos to the chef and staff as well. They could add some more people in the wait staff to help out Kaye M. as it looked like she was the only one handling orders. The older women were assigned selected tables/rooms I guess for a more personalized service. Business area was very accommodating as I had to use their printer to print my boarding pass. Only thing is I was not told upfront that there was a charge and only found out after overhearing another guest. They were nice enough not to charge me (P15) as I only printed one page. Probably not going to happen next time around. Complementary WIFI in the room was great plus! Proximity to SM Supermarket helps in gettin some local items at a cheaper price. Seems like Dusit Thani Makati has not seen a face lift lately. It might be worthwhile to do so since Ayala Center is completing the upgrade of it's last remaining area (glorietta) to blend with it's new look. Raffles & Fairmont has just opened and they look great! Read moreGenuine Expedia guest review
This time I arrived at approximately 12:30am and as normal the check-in process went smoothly and I got the king size bed for my six-night stay. The upsell is always part of the check-in procedure, but they back off quickly when you say no. I was in my room within five minutes of my arrival. However, I will say that the room I got this time was worn-out […] as compared to others I have stayed at in the past. In particular the “Comfort Room,” had seen its better days and the general condition of the room was less than I had expected based on my past stays at this hotel. This time my room was next to one of the corner rooms and for the first two nights there was nonstop partying into the early hours of the morning. This could be a benefit for those who have the desire to get the larger corner room and plan to entertain guests knowing in advance that hotel will tolerate their activities. The problem for me is that I could hear their noise in the hallway (as they transited to and from the room) as well as through walls of my room…and on the first night I needed some rest after the long flight (in excess of 48-hours due to flight delays) from the USA. Nevertheless, none of this takes away from the excellent location of this hotel or the friendly staff. The key is to book your room well in advance and you should get a discounted price. If the price is right, I will stay again…if not there are many other options available in Makati. Read moreGenuine Expedia guest review
"Close to everything"
Loved stay hereGenuine Hotels.com guest review
A long or short stay at Dusit Thani in Makati, Manila is always OK however, the Check-In staff needs to be more efficient in their process.Genuine Expedia guest review
"shopping and airport"
loved that a K-9 unit was always present. Employees always courteous and smiling. Food in restaurants inside Dusit good and tasty.Genuine Hotels.com guest review
1st time staying at the hotel... good room, good service and great location.Genuine Hotels.com guest review
The lobby was amazing! The staff was great.Awful Bathroom! I was very dissapointed with the size of the bathroom. I expected a nice tub , but what I got was a tub you can barely fit in and not so clean.Genuine Hotels.com guest review
"Ok hotel, not worth the amount paid"
The lobby area was spectacular! However, I was very disappointed with the room, especially the bathroom. It was outdated, the tub was old and stained. It did not even have a bidet which most places and hotels in the Philippines now have. For the amount of money I paid, I expected more.Genuine Expedia guest review
Everything about this hotel was excellent except that I had requested a king size bed and I got two "queen" beds which were really two full size beds. I was offered to moved the next day but didn't want to hassle. The hotel is surrounded by lots of shopping centers and lots of restaurants.Genuine Hotels.com guest review
"Hotel Dusit Thani, Manila"
Well located. Excellent quality / price. Large rooms. Excellent restaurants and buffets. Try the sunday brunch.Genuine Expedia guest review
"Nice hotel good value"
Nice place. Good value. Spotty wifi. Friendly employeesGenuine Expedia guest review
"Dusit Thani Makati"
First of all the Dusit is an older hotel so if you’re looking for a newer ultra modern hotel then I recommend that you move on and continue your search. As for me, I stayed here again because of the location. Upon my arrival the staff working at the reception desk (the graveyard shift) recognized me and welcomed me back as soon as I approached them. […] I had no problems getting the king size bed and have never been jammed with two twin beds. It’s a great hotel to spend a few nights at while transiting to the other islands or for a couple of nights before heading back home. However, it can get pricey if you stay there too long. I've included a picture of room 1035... Read moreGenuine Expedia guest review
"Dusit Thani Manila"
I have stayed at this property many times and have always been happy with the service and rooms. I however am a smoker and usually get a King Smoking room and was informed that King Smoking is not an option. I had to make due with 2 full sized beds which were uncomfortable for my sleeping arrangements.Genuine Hotels.com guest review
"nice place to spend vacation with my special one"
Really I like this Hotel I will be back in March next year ,,Thanks i have great vacations there ,,,,,see you next time guysGenuine Expedia guest review
Nice hotel with great locationGenuine Hotels.com guest review
"Dusit Thani? Just do it!"
Pleasant staff, excellent room, great food, nice atmosphere. You almost don't even have to leave the hotel if you don't want to. Enjoy!Genuine Hotels.com guest review
The Dusit is an older hotel, but it’s well maintained. I would categorize it as being mid-priced. I have stayed here many times over the past three years and have always been treated well by the staff. I have never had a problem getting a queen size bed. The room comes with a couple small bottles of water and they stop by in the evening to restock the […] H20...an essential service in helping you stay hydrated while in the PI! A FREE morning newspaper is provided daily and WiFi access is now available in the room for no additional charge. There is a 24-hour Ministop convenience store across the street, which can be handy in the event you need supplies or snacks and don’t want to pay mini bar prices. In the evening there is live entertainment in lobby. I’ve never stayed for an entire set of songs, but this could be an extra for anyone who likes to spend their evenings at the hotel. The pool is nice and is a good place to hang out at during the day. I will stay here again. Read moreGenuine Expedia guest review
Good.Genuine Hotels.com guest review
We had a wonderful time!Genuine Hotels.com guest review
One of the frontdesk clerk her name is Rubelyn so rude doesn't smile it seems like she hated her job. She should quite if she doesn't like her job. Room is outdated and dirty.Genuine Expedia guest review
Staff was very nice, pleasant, and accomidating.... Hotel is in a great location, price was right, considering the area, which was close to a lot of eating places and right across from the shopping center....Genuine Expedia guest review
"Great hotel for family"
Hotel is in good location, walking distance to SM, Glorietta and Green Belt malls and a lot of restaurants. The hotel is secure and you feel safe and your family. The services are great and they very helpful on what you need. Very close to MRT and if you need taxi, they write down the taxi's plate number, so you feel safe wherever you go. Overall I […] recommend this hotel if you are staying in Manila. Read moreGenuine Expedia guest review
Going to Makati, in Manila, I cannot imagine staying anywhere else but the Dusit Thani Hotel. Great location to several malls. The service is the best that I have ever experienced in any of my travels overseas and in the United States. The Philippines is one of the few places that the United States dollar has value. The room was immaculate. For a few […] dollars more, I would recommend to upgrade to the Club Room. The additional amenities are more then worth the extra money. Staff in the Club Room is extremely accommodating. They go beyond the extra mile in providing extra personal services. The staff is the definition of going the extra mile. The Buffet is exceptional, and the restaurants at the hotel provide delicious food. I am a college instructor and I needed dependable and fast wi-fi service. It was both. Good exercise room and pool area. This will be the only hotel that I would stay during my future visits to Manila. Read moreGenuine Hotels.com guest review
"Pleasant Surprise in Makati"
My stay at the Dusit Thani in Makait was only for one night, but the entire experience was excellent. I opted for one of the deluxe rooms on the top floor, and wasn't disappointed. The accommodations were clean, well maintained, and high quality. The staff at check-in was extremely efficient and welcoming. I felt like everyone at the hotel was genuinely […] interested in making my stay as pleasant as possible. I also got good advice from the Concierge about fine dining locations and entertainment around town. We took his advice, and my fiancee and I had an excellent night in Makati. The only negative to an otherwise perfect stay, is that the staff came by fairly early in the morning to check the mini-bar stock. I had to turn them away since we hadn't anticipated this and weren't ready for them. I certainly don't blame the staff - it's just a policy that perhaps they should advise guests about. I can definitely recommend the Dusit Thani, and I would love to come back for a longer stay the next time I'm in Manila. Read moreGenuine Expedia guest review
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