"Nice hotel close to the sights in Playa del Carmen"
I have stayed 3 times at this hotel and recommend it as a very good alternative for overnight and sightseeing during the day, also has good facilities for rest one day before going sightseeing.Genuine Expedia guest review
"It was a ok place to stay"
The hotel provided us only 2-bathtowels.Genuine Hotels.com guest review
If you are looking for a 5 star hotel this isn't the place for you. The location is very good, close to 5th Avenue and the beach. The staff was helpful and the hotel was quiet and clean. It is a mid range hotel with a small pool but not much for amenities but with everything close that wasn't a problem. The restaurant is only open for breakfast and […] wasn't much to brag about, also if you want a drink bring one with you as there is no bar on site. Read moreGenuine Expedia guest review
"Great Hotel, beautiful grounds and decor"
Everything was great, there is no hot tub/spa as advertised, however.Genuine Hotels.com guest review
"Nice location, good setting"
The staff was friendly. When we arrived, our room had a few things left from the previous guests, which wasn't fun, given that we arrived pretty late; being that said, staff removed items (which included left-over foods in the fridge) very quickly. We got 2 rooms, one on the first floor, one on the second. The one on the second floor had full internet […] access and was in way better shape than the one on the first. In addition, the first-floor room was right next to the pool bathroom so it wasn't that comfortable to not being able to open the curtains as people could see right into our full room. If you go, definitively press for a room on the second floor. Read moreGenuine Expedia guest review
It was the worst hotel ever. We were in a room close to the pool, and it was just impossible to sleep at night. The room was dirty and the air conditioning didn't work .... Just a nightmareGenuine Expedia guest review
"Nice hotel off the main line"
Excellent stay, great location, great price.Genuine Expedia guest review
"Nice close to fifth ave"
Very close to all we wantGenuine Expedia guest review
"Close to 5th av."
They charge me an additional person, because they say that a double room with 2 queen beds is just for 2 people and we were 3. The internet never worked and there wasn't hot water.Genuine Hotels.com guest review
"Great location and friendly staff!"
We stayed here the last 3 nights of our Yucatan trip. Since the hotel is on the Constitution Ave. it was easy to find and check in was smooth. As soon as we found the A/C didn't work, the staff assigned us to a different room. We had a small fridge and the best shower in our entire 2 week's in Yucatan. When we asked for some hot water to make some tea, […] the staff brought us an electric kettle to our room. We chose breakfast plan and it was great to start a hot and humid day with healthy desayunos, including good coffee, made-to-order eggs, and fresh fruits. The location is perfect to walk to 5th Ave. and to the beach, near MEGA grocery store and El Fagon restaurant, ravenderia is nearby, too. There are two swimming pools surrounded by lots of plants and coconuts she'll lanterns made it really pretty during night. Nice Itallian deli and Subway is just few steps away. I will definitely recommend Las Goldorinas. Read moreGenuine Expedia guest review
"Something a little different than one might expect"
We enjoyed our short stay very much. All the staff was polite and accomodating, except our room attendant. We were not given the one bottle of water we were supposed to have each day. When we asked at the front desk, we then received one. This happened both days we stayed there. The other couple we were traveling with received their water each day without […] having to ask for it. Otherwise, it is charming and well located for shopping on 5th Ave. Read moreGenuine Expedia guest review
A very nice experience, stayed a total of 18 nights, 17 on one booking and added another night. The only thing I think could have improved our stay was the internet was not the most powerful. They hotel could also use a few more lounge chairs, and areas to sit for the guests.Genuine Hotels.com guest review
"great location, simple"
nice location, close to everything in playa. nice boutique feel. would reccomendGenuine Hotels.com guest review
"Great Hotel for a Vacation"
We had a great stay at this Hotel, the staff was very friendly . It is close to everything but not right on the strip. The Beach club was really spot on and we had a good time enjoying the beach.Genuine Expedia guest review
Pros: Quiet Full kitchen Balcony Free wifi Gym Free breakfast Location: one mile from Playa del Carmen Cons: Kitchen was not fully equipped Water had a bad smell No tv in livingroom Small poolGenuine Expedia guest review
"Great hotel for a family"
A nice, very clean quiet hotel convenient to 5 th Avenue in Playa del Carmen. Easy to get to and convenient parking ( which is hard to come by here). Highly reccomendedGenuine Expedia guest review
"Not a good place to have a good night."
The place looks nice, but we have several problems in our bedroom. The air conditioning wasn't working at all, so we had to open the window and there was an loud alarm beep noise every 5-10 min, so we coudn't sleep well. There were also cockroaches in the bathroom area and the water went out the shower through the doors and flooded the bathroom. We […] have an awful night. Read moreGenuine Expedia guest review
A good hotel and near to the centre of town, only about a 10 min walk. Staff were friendly and very helpful, and the hotel was always clean and tidy. They have wifi which is free to use but only works in the lobby area. They also have a computer that guests can use.Genuine Expedia guest review
A good hotel with a great first impression, but unfortunately the workmanship in the bathroom in particular was very disappointing. The tiling, painting and plumbing was very poor. And worst of all was the sewer smell that lingered in the bathroom. Also, very slow wifi, almost useless.Genuine Expedia guest review
Easy walk to bus and 5th ave. use this hotel 4-5 times a year. Rooms are clean, beds are comfortable, staff is friendly.Genuine Hotels.com guest review
"In walking distance of the 10th avenue"
The hotel has a lovely courtyard with lots of plants around the pool. But both pools aren't really deep, so dont' try any plunges.Genuine Hotels.com guest review
The staff were super friendly and helpful. The rooms were nice and clean. I don't think this hotel is very old. The beds were comfortable. Not too hard not too soft. We loved our stay! It's a quick walk 2 streets to the action but far enough away to escape the crazy tourist centre for some quiet and to walk without being hassled.Genuine Expedia guest review
Close to shopping and attractions , 5min walk to beach, quietGenuine Hotels.com guest review
"Aceptable pero con detalles"
La ubicacion es excelente, el hotel es bonito y muy limpio. Solo q las habitaciones tienen varios detalles, el clima es muy ruidoso y no climatiza uniforme la habitacion, el bano tiene un fuerte olor a drenaje y las llaves de la regadera de la habitacion q nos toco estaba muy viejita y se batalla. El personal es muy amable. Solo necesitan unas renovaciones. […] Buena opcion si no estaras mucho tiempo en el hotel. Read moreGenuine Hotels.com guest review
El hotel esta en muy buena ubicación, no es caro, cuenta con 2 albercas las cuales están en buen estado, lo único que tienen mejorar son los colchones ya que son muy duros lo que hace que uno no descance muy bien por lo incómodo que es, la otra son los Aires acondicionado estos son muy viejos y hacen mucho ruido, pero en mi próxima visita me volvería […] a hospedar en el mismo hotel. Read moreGenuine Hotels.com guest review
El hotel esta en buena ubicación, por lo que me encanto, lo que no me gusto es qué las camas son muy duras, el clima es un poco ruidoso no se si sea en todas las habitaciones. Pero en terminos generales esta bien buena atención por parte del personalGenuine Hotels.com guest review
"Un fin de semana bastante agradable"
Siendo tan desconfiado en hacer reservas por internet la sorpresa fue muy grata al encontrarnos con un hotelito muy cómodo, sencillo pero muy limpio y con muy bien servicio y actitud del personal. Quizás la ubicación no sea la mejor pues a uno le gusta estar cerquita de la playa, pero el ambiente que se vive en la ciudad , estar a 3 cuadritas de la […] quinta Avenida no fue problema. Muy recordable si el presupuesto es ajustado y quiere pasar al menos un par de días alejado del bullicio y de la falsa sociedad. Read moreGenuine Hotels.com guest review
"personnel agréables -piscine extra !!!"
très bon souvenir pour la 2ème foisGenuine Hotels.com guest review
"piscines agréables et propres"
très bonnes impressions pour la 2ème foisGenuine Hotels.com guest review
Bonjour concernant l'hôtel il y a trois point vraiment négatif alors le premier la wifi j'ai jamais vue ça autant dire que ces un hôtel sans wifi elle coupe tout le temps donc si vous voulez communiquer sur Skype ou autre avec votre famille ne prenez pas cette hôtel ... Le deuxième ces les toilettes il faut surtout pas mettre le papier toilette dedans […] et honnêtement ces vraiment dérangent car sinon ça bouche et la c pas trop sympa. Le troisième point il n'y a pas de frigo!!! Le cote positifs de l'hôtel ces la propreté que ce soit dans l'hôtel ou dans la chambre et surtout il est a coter de tout en 5min a pied le centre la plage le supermarchés... Read moreGenuine Hotels.com guest review
Vi hade ett par underbara dagar i Playa del Carmen. Mysigt hotell, bra rum och det var en liten barnpool som barnen gärna badade i. Nära till restauranger och shopping. Ca 700 meter till havet. Hade gärna bott lite närmre men det var inga problem alls. Jag skulle gärna åka tillbaka dig. Trevligt litet hotellGenuine Hotels.com guest review
El hotel es de lo más lindo, excelente ubicación, camas confortables y limpias, el patio interior es muy agradable, mi única recomendación es q reemplacen los sanitarios por unos nuevos o les den mantenimiento y tengan mas variedad en el bufette. Seguro volvería a hospedarme allí.Genuine Hotels.com guest review
Os quartos não possuem frigobar, e são abafados pois não possuem ventilação natural e as camas são pequenas apesar de dizerem ser de casal. Difícil de enxugar roupas da praia pois não tem um varal.Genuine Hotels.com guest review
"Hotel de buena calidad, bien ubicado y buen precio"
En general las instalaciones del hotel son buenas, esta bien ubicado y el precio en congruente; el personal es como en todas las empresas, hay quienes solo cumplen su trabajo y hay quienes dan un plus para el huesped en su trato.....Genuine Hotels.com guest review
El hotel es muy bueno es cómodo, las habitaciones son amplias, el personal es amable y esta ubicado cerca de la quinta avenida y de la playa. Muy recomendable. La pasamos muy bien.Genuine Hotels.com guest review
"Hotel comodo para la familia"
Wifi muy malo cada rato se cae, solo responde bien la pc que esta en recepción Ademas recepcion esta muy caliente no tiene refrigeracion ni se diga del comedor parece el propio infierno a pesar de tener 2 minisplit en la pared que solo estan de adorno Todo lo demas muy bien. Saludos cordialesGenuine Expedia guest review
"Excelente hotel en Playa del Carmen"
Excelente hotel, buena ubicación, lo suficientemente cerca de la playa y de la 5° avenida como para que sea cómodo, pero lo suficientemente alejado para no escuchar el ruido. Muy cerca hay un gran supermercado Mega para abastecerse (nosotros desayunábamos con cosas de ahí) Los tours del hotel son muy convenientes también, más baratos que otros que se […] ofrecen en el pueblo. Read moreGenuine Hotels.com guest review
"For lower budgets a good hotel!"
A bit of a walk to the beach. Supermarkets, Bank and Shops nearby. Staff very friendly and helpful. Two pools, clean and nice atmosphere. Free internet terminal. Room has airco and fridge but walls in room and bath full of mould, only negative point.Genuine Expedia guest review
"Mysigt hotell för de flesta kategorier"
Mycket mysigt, speciellt på kvällen när ljus och lampor tändes upp i trädgården, personalen var alltid trevlig och tillmötesgående, lite kul att städerskorna vek handdukarna till olika figurer varje dag, bra läge både till stranden,busstationen,stormarknader och gågatan.Genuine Expedia guest review
Malos olores en los baños y muy poca presión de agua en los lavamanosGenuine Hotels.com guest review
"assolutamente da consigliare per una bella vacanza"
Sono andato nel periodo dal 14/01/2013 al 28/01/2013 con moglie e figlia. Non è la prima volta che vado a Playa del Carmen e già altre volte avevo visto l'hotel las golondrinas e mi aveva sempre colpito per la sua ottima posizione tranquilla e vicinissima alla 5a avenida ed un pò vicino a tutto. Lo consiglio vivamente. Personale assolutamente eccezionale, […] la direttrice per di più è italiana. Le camere sono grandi e confortevolissime con i suoi bei letti king size. Che aggiungere altro! L'hotel las Golondrinas è assolutamente raccomandabile a Tutti! Un doveroso Grazie al personale dell'hotel. By Massimo F. Read moreGenuine Expedia guest review
hotel pequeño, tranquilo, limpio,bonito, buena atenciòn del personal,està muy bien ubicado, todos los servicios a la mano, a dos cuadras de la 5ta avenida,a dos cuadras està la terminal de la ADO, a dos cuadras una mega comercial mexicana es un hotel para descansar y salir todos los dìas a conocer todo lo que hay en la zona.Genuine Expedia guest review
"Hola Las Golondrinas: No muy bueno"
El Hotel está bien ubicado, si uno se quiere hospedar en el centro de Playa del Carmen, pero yo recomiendo un hotel todo incluido que tenga playa propia; tiene 1 computador donde uno se puede conectar a internet y creo que WiFi en las habitaciones (está incluido en el precio). La habitación tenía las sábanas húmedas y el baño muy mal olor. La piscina […] se veía bien, estuvimos sólo 1 noche ya que después nos cambiamos a otro. Read moreGenuine Hotels.com guest review
"12 jour a playa del carmen ( Las Golondrinas)"
Premièrement, j'aimerais mentionner que l’hôtel possède maintenant un assesseur!! Très beau petit hôtel très privé et relaxant, comme lu précédemment c’est vrai que les gardes surveillent bien l’entré et si vous avez des invités a dormir la nuit, il vous chargeront un extra.( ce n’est pas vraiment un hôtel pour faire le party) l'hôtel est a 7 min de […] la plage, 1 minute de la banque, d’un dépanneur et d’un service de nettoyage à sec! Extrêmement bien situer pour ce qui est des restaurants et des clubs! Pas trop proche donc on dort bien la nuit, mais a quelque 10 min de marche de la 5ieme avenue! Par contre cet hôtel est très mal isolé donc tout ce qui se passe a l’extérieure on l’entent très clairement, par contre c'est un hôtel très calme et ce n’est que très rarement que vous aller entendre du vacarme, il n’y a presque jamais personne qui se promène dans l’hôtel on a eu l’impression d’être dans un hôtel privé! Dernier point, il n’y a pas de terrasse en arrière, dont on doit fumer devant la porte…Aussi, nous n’avions pas de cuisinière dans notre chambre comme indiquée sur les photos. Nous avions un frigidaire par contre et il y avait de la glace disponible en bas et aussi une machine avec de l’eau potable accessible a tous! en général on a adorer l’hôtel et nous i retournerions l’an prochain! Read moreGenuine Hotels.com guest review
07/11/14 KitAustin_Texas Austin, Texas
Booked with an AAVacation. Wanted an expensive long weekend vacation and this was perfect. I do not like all exclusives when we are traveling, but for large groups they are fine. I like to eat at local restaurants. this was a 4 day, 1 couple trip. The hotel is about a 4 block walk to the beach, but and additional 3 or 3 blocks to get to an uncrowded area of the beach...walk down Constitution then turn LEFT!! The beach on the left is much better than to the right. Hotel was just what we wanted, a clean room, plenty of room, a great air conditioner, comfortable beds, and a refrigerator in the room. What isn't to love. We checked our sun shade and chairs on the plane and we took them to the beach everyday along with our cooler. The walk was perfect since we did a lot of sitting drinking beer on the beach!!
"Great location, comfortable room, nice place."
07/04/14 BuddhaRunner Prague, Czech Republic
This is such a great hotel. Our room was quite spacious and had a couple of large beds. Refrigerator in room. WiFi was great, and we were on the top level in the corner. The pool is small, but it's great for cooling down. Right across from Mega for groceries as well as great street food carts. Close to restaurants as well, and a very short walk to the beach. We really enjoyed our stay. Staff were very friendly and helpful. One down side for room #301 at least is that there is a decorative window that faces bright street lights. There isn't a drape, shade, or curtain to close, and the room ends up being fairly bright at night which may make it difficult to fall asleep for some people.
"First time at a Non-All-Inclusive has us sold!"
06/21/14 Trigib Palmer, Massachusetts
My best friend and I have been traveling every Mother's Day for the past 20 years. For more than half of these years we choose to go to Playa Del Carmen. This year we decided to mix it up a bit and try out a non-AI. Best decision ever! Now don't get me wrong, I love a great AI resort with all the amenities and conveniences they offer...but we were ready for a change. I was more apprehensive than my friend as I do all the travel planning. Hotel: We arrived at Hotel Las Golondrinas around 3pm on May 4th. Check in was a breeze. We had a room on the second floor. Room was smaller than we are used to but perfectly fine and more importantly...spotlessly clean. We had two double beds, a fridge, a good size closet with a safe. The bathroom was small but had all we needed for our 6 nights. We had a bit of difficulty with our room A/C as other guests have mentioned. On our way out for dinner we mentioned this at the desk and when we returned from dinner it was working perfectly. It was not a problem for the rest of the week. The hotel has two small pools. We did not spend much time here but it was nice to relax a bit after being at the beach for the day. My only suggestion for the interior pool would be that it needs to have a ladder or steps for exiting the pool. I suspect not everyone can get out at the shallow end without a bit of trouble and knee pain. The smaller pool to the side of hotel had stairs so I suggest using that one too. Speaking of the pool, it is a small oasis in the center of this property with beautiful landscaping & lighting. It is nice relaxing environment and quite a surprise when you leave the lobby and enter this area. There are pool towels at the desk for guest use at pool or at Beach Club (Mamitas Beach Club..I will discuss this too!) Also, there is a small ice chest in pool area that usually had a small bag of ice in it for guest use. There were a few days there was none...we just did without. We made our own cocktails since this property does not have a bar. We purchase a bottle of Cuban Rum at the airport when we landed as a treat that we cannot have in the USA. Highly recommend this!! There is a huge grocery store within a 5 minute slow walk to the left of the front door of hotel. Check it out for snacks or mixers for your cocktails...prices are super CHEAP! OK..so lastly I will address location of hotel. Because we have been traveling to PDC for years we feel very comfortable and do know our way around. Trust me when I say you will be walking ALOT! We did not mind this at all. Early morning walks or jogs on 5th avenue is a must. It's cool and empty as opposed to the evening. Just beautiful! The beach club that hotel has discount tickets for is Mamitas. This is about a 10 minute walk... not bad in the morning when it is cool but the "walk of shame" home after being covered in salt water, sand and sunscreen is HOT. We did learn alternate ways to get back to hotel that were less congested and provided more shade too. BEACH CLUB: Speaking of Mamitas...this beach club is just fine. I researched many beach club options and we just ended up going here every day. With ticket provided at front desk of hotel (don't forget to get this every morning you are going to beach!) for $5 U.S. dollars you got 2 beach chairs and a large umbrella. No early morning rush here at all..if you arrive around 10am you will have your choice of front row facing the ocean chairs. Keep in mind that people will set up camp in front of you between your chair and the water but this happens everywhere. If you arrive around noon, you may still get a chair in the middle or back of beach near the restaurant. There is a small pool area BUT it costs extra to use the pool area. You have to purchase $30 worth of food/drinks while there too. There are no purchase requirements in beach chairs but service was always available if you wanted something. You cannot bring in your own drinks or food legally......enough said :) We personally did not care for the food at this club. Right behind the club if you exit by the pool and walk through the beach club parking lot there is a fabulous outdoor sitting restaurant with fans blowing and water mist spraying. We had excellent tacos and pina coladas there. We just rinsed off in showers by the pool and threw on our coverups and walked over there at lunchtime. Much better food and we had no problem leaving behind our chairs and towels etc. The beach at this club is beautiful...no rocks, no seaweed, warm water..water sports choices. Great place to spend the day. FOOD: We did not choose to have the breakfast this hotel offered. We literally only paid $600 for six nights including airfare from Boston!! (Expedia) Like I said, being very comfortable with area we knew where to go to eat. We discovered a perfect breakfast spot to the left of the hotel..do not remember name but you cannot miss it on way to grocery store. They open at 7am and have the nicest staff and excellent food. Appears to be a place that locals go, not alot of English spoken here but we just point on menu (in English) and were able to communicate just fine. For dinners, we just headed out on to 5th Avenue. We actually went to Babes Noodles a few times, loved it! Also try Skinny Bikini Potato. We prefer casual inexpensive meals but every one was fresh and delicious.. we had no stomach issues at all...never have here! We did not miss the AI food choices AT ALL!! It's amazing what you settle for in these places. Our trip was perfect this year. No regrets. Next year we will choose a non all inclusive again for sure. We may just try to locate a bit closer to the beach. Highly recommend trying it this way if you have ever considered this option. Shout out to Entertainment Plus (USA Transfers) for another flawless transportation service to and from Cancun airport. I would not consider using any other transportation company. I am happy to answer any questions...send me a message! Happy Travels!!
"ABSOLUTLY AMAZING!!! :D"
04/14/14 jasista Kuessnacht am Rigi, Switzerland
My best friend and I were in playa del carmen for one week and the hotel was just perfect for us two young girls ;-) nice staff, beautiful place!! The rooms are very pretty. The hotel is really near to the sea, the "shoppingstreet" and the bars&clubs..
"Great hotel in all ways"
04/10/14 Alejandro M Mexico City, Mexico
Its a good hotel in all ways. The main pro of this hotel is the location. It's just two blocks from the 5ta Avenida (Main ave). This is really a good advantage cause it's near the bar and disco area. The rooms are fully equiped (Incluiding frigobar for cold beers). The pool is really small though.
"Perfect for Playa!!"
02/21/14 dwparkes Lincoln, United Kingdom
Never having been to Mexico before and choosing to shun the typical 'all-inclusive' package, we really didn't know what to expect of Las Golondrinas. Being of the 'mature' category of travellers, my wife and I are quite picky where we stay!! In short, Las Golondrinos is a very nice hotel, super clean and with amazing staff who really cannot be any more helpful. The pool is situated in a courtyard in the centre of the hotel and surrounded by vegetation and decoration, it's even more beautiful when the lights are on at night. The rooms are big, with two double beds and there is free With-Fi in each room and an endless supply of cold and filtered water in the lobby. Playas famous nightlife is a short walk away, but it is nice to enjoy the tranquility of the hotel. A couple of supermarkets (Mega, Wallmart) are only a few blocks away, but be warned, there is an amazing Taqueria called El Fogon opposite Mega (and several very nice Taco stalls)!! Las Golondrinas have beach club access to Mamitas Beach ( a 10 min walk away) with a discount for sun loungers and beach umbrellas - make use of it, Marmitas is the best by far! The walk takes you down Fifth Avenue and inevitably you will be accosted by shop keepers and waiters - enjoy it, it all adds to the fun of Playa! We had a fantastic two weeks in Playa and it was made even more enjoyable because of the staff at Las Golondrinos - thank you!
"Quiet, relaxing, everything we needed"
02/20/14 HRRunner Cedar Rapids, Iowa
My husband and I needed a place to stay for one night in Playa. After looking at several hotels we settled on Las Golondrinas for the price. Wow! What a find. The outside of the hotel doesn't look like much. In fact, if I had not looked it up on Google Maps I would not have known what to look for on the outside of the hotel. Once you are inside you will see that the hotel is well cared for. There is a gorgeous courtyard with a small but relaxing pool. The rooms were big enough for the two of us and our luggage. The location is very close to "downtown" Playa, but far enough away that you won't be bothered by the noise. While we were there we met a nice couple who were staying at Hotel Las Golondrinas for a month. I can see why they would want to stay there that long. The price was right, the hotel was safe and beautiful, the staff was courteous. I had no complaints about the hotel at all. I would love to stay there again.
02/18/14 Gizzle2014 Fakenham, United Kingdom
We stayed for two very comfortable weeks in this lovely Hotel. The breakfasts included fresh fruit, fruit juice, pancakes, yoghurt, honey and maple syrup, cake, toast jam, eggs and the coffee was always really nice. The location was brilliant just a couple of blocks from 5th Avenue with a selection of really good Taco restaurants across the road. It has a nice ambience and the rooms are of a good size. The gardens are very pretty and the pools are kept beautifully clean. The staff are very friendly and gave us some good recommendations. We did not want to use one of the large all inclusive style Hotels as we wanted to eat out and sample some real Mexican food and be out and about and see some of what Mexico has to offer so this suited us beauifully. We would have no hesitation in recommending it.
02/05/14 SydScott Sydney, Australia
Nice hotel with beautiful pool area. Staff were quite helpful and rooms were large and clean. Also a convenient location only a couple of blocks from the beach, main tourist strip and also near one of the 2 ADO bus terminals. We enjoyed our stay and would consider it again
"Beautiful hotel with first class service"
01/28/14 Ruth L Bridgwater
Gorgeous hotel - it is SO pretty, we loved to surround ourself in the lovely decor of the swimming pool area. The staff are excellent and offer a very personal service to the guest - we were amazed how hard everyone worked - the maids were always cleaning the rooms and public areas and never stopped; the reception staff were very friendly and knowledgable - when a small problem occurred in our room, it was sorted straight away and the breakfast staff (who possibly were a family group) offered charming service, cheerful smiles and lovely food. One day, my husband and I decided to take a drink out onto the first floor at a delightful table overlooking the pool - within a minute a maid was over offering us cushions to made the chairs more comfortable. Actually, I've never been to a hotel with such good service as this!
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