"Convenient location for restaurants & shopping"
Very nice hotel, rooms were extremely large. Great price. Would definitely stay here again.Genuine Hotels.com guest review
"Very clean and friendly staff!"
This was the best stay at a hotel I have ever had. I will definitely be going back!Genuine Hotels.com guest review
I found the suite very comfortable and attractively designed. I liked that the bedroom has a door to separate it from the lounge area. During my stay there were a number of tornado warnings which caused the lights to go out for a few seconds once. I know a few people in the area who lost lights for hours so I imagine the hotel has a generator that kicked […] in. The breakfast had a pretty wide variety. Read moreGenuine Hotels.com guest review
Perfect for our needsGenuine Hotels.com guest review
Was better than I was hoping for. Great location and nice area. Hotel was comfortable and the breakfast much better than most places I stay. They varied the items on the breakfast bar so it was not boring or tiresome. Will stay there again.Genuine Hotels.com guest review
The rooms were spacious, huge is a better word. Also quite clean. i didn't get to use the pool, but breakfast was good.Genuine Hotels.com guest review
"ROOM IS HUGE"
I would stay again and again. The size of the rooms are huge, perfect for a family of four. Private room for mom and dad and pull out sofa for the kids, with thier own flat screen TV. Indoor pool and hot tub were nice. Breakfast had plenty of hot items and the breakfast area is very nice. Lemonade and brownies served in the afternoon..nice surprise. […] My kids gave this hotel 4 thumbs up! Read moreGenuine Hotels.com guest review
"Lots of space"
Great stay. The suite was spacious so I was able to relax and watch TV while my kids watched cartoons before bedGenuine Expedia guest review
Very spacious. Very pleased with quality of everything. Met the maintenance man on the elevator and he asked how we were enjoying our stay.Genuine Hotels.com guest review
"Great Stay at a Good Price"
The people were friendly and the room was clean and quiet. It was over all a great stay. I'll definitely stay there again when I'm back in town again!Genuine Expedia guest review
the hotel staff was friendly ; rooms were very clean and spacious : restaurants and Target close by easy to get off 95Genuine Hotels.com guest review
"Very Nice property. Staff and Room was very good!"
Our only complaint was the Pool and Hot Tub could have been cleaner.Genuine Hotels.com guest review
"Nice, clean hotel."
I stayed here when the hotel first opened and was impressed both times by the cleanliness, food, and how comfortable it was. This last trip was after a week of travel staying in multiple hotels that had a higher star rating, but were terrible accommodations. I really appreciated the quick check-in. The location feels safe. I also loved the fish tank […] in the dining area - multiple sitings of Nemo and Dori =). The food was typical continental breakfast, but the self-prepared waffles also had a choice of blueberry batter, which I thought was a nice touch. Read moreGenuine Expedia guest review
Stayed for 3 nights...chose for location and quick access to the highway system. Great room which was a true 2 room suite...very comfy beds and full size pillows....Great breakfast (for a hotel which was good as there was not too many breakfast restaurant choices nearby)...WIFI worked fine....the only complaint was the exercise room, it was close to […] 80 degrees if it wasn't 85...the AC did not work and the recumbent had broken parts so hat I could not adjust the seat..did try the elliptical though but couldn't stand the room temperature....aside from that, I would recommend the hotel in a heartbeat. Plenty of lunch/dinner dining options around....try Pizarros, huge portions with out the huge prices and the food is quite good too Read moreGenuine Expedia guest review
"large clean, well decorated room"
modern finishes and beautiful lobby. comfortable beds. Breakfast was a joke.Genuine Expedia guest review
Great hotel for goo price but the lighting in the rooms is horrible. Need to upgrade to regular bulbs or led.Genuine Hotels.com guest review
The hotel was not very clean. The bathrooms were the dirtiest. Needs were ok. Pool was nice but small. Breakfast took forever. The server could not keep up with the people and the dining area was not even full. I will be staying somewhere else if I am ever back in the area.Genuine Hotels.com guest review
"Delight at the Comfort Suites"
I love staying there. This is my second time and this time I received a free upgrade to a jacuzzi suite that really was very nice. I look forward to my next meeting and opportunity to again enjoy their hospitality.Genuine Hotels.com guest review
"OK for a one night stay"
The location of the hotel was okay - near the highway, but a little off the beaten track. Room was nice and large, but the breakfast left a great deal to be desired. Only "hot" food was the self made waffles, there was no juice, no fruit, and stale pastries.Genuine Expedia guest review
Everything was great. The beds were to firm for my liking. Had trouble getting to sleep.Genuine Hotels.com guest review
Super comfortable and clean. Very friendly staff.Genuine Hotels.com guest review
Very good value for the money; will stay again.Genuine Hotels.com guest review
It was a great place to stay.. The room wasn't cleaned very well between nights but it was our mess.. It was nice and enjoyed the pool and everything was close to the hotel.Genuine Hotels.com guest review
The pillows are too small and soft. Other than that, everything was just fine.Genuine Hotels.com guest review
I was very impressed with the suite. It was very nice, clean, and bigger than I expected. The staff was friendly and helpful. I would definitely book there again if Im in the area!!Genuine Hotels.com guest review
"Nice Rooms, Horrible Pool Area"
Very nice room and hotel. However, pool was freezing cold. Could not swim in it. Where water temperature, pH, and chlorine were to be indicated on wall, was never changed during the 4-night stay, meaning it was never checked. The bathroom in the pool area was discusting! Hair and dirt everywhere. Also, a nice selection of food for breakfast, however […] it sucked! Food tasted horrible, even for hotel breakfast. Read moreGenuine Expedia guest review
"Great for families!"
Will def stay again, hopefully the rate will be cheaper. I figure since we booked last minute is why the price was higher...but overall it was a great stay. Clean rooms, nice staff, pool was stocked with clean towels on the hour and breakfast was good. Loved the blueberry waffles but the eggs were terrible!Genuine Expedia guest review
"Very nice place, hard to find"
Very nice hotel for the money, but pretty hard to find. It is set way back in on the backside of a mall off a main road, and it can get confusing with the inner/outer ring roads, esp. at night. Nice beds and sitting room was roomy, though felt very empty b/c of no sound deadening carpet or drapes in that area. Kind of echoed when you talked in there. […] But sound insulation from outside was excellent - there was a pool not far away from our room and on our way to the room, we could hear kids squealing with delight ... but not once we were inside the room. Many in-room amenities like fridge and microwave, but we used very few this time. TV channel selection is weird, Seems like you have to enter direct as a number instead of just going up/down with the remote. Read moreGenuine Expedia guest review
"Good stay for the price"
The hotel was clean and comfortable. There were a couple of cosmetic issues like a missing drawer under the the counter where the coffee maker was located in the living room area and the veneer pulling away from the cabinet in the bathroom. Other than that, it was a good room for the price. The mall was right across the street and there were many food […] choices all within 5 minutes of the hotel. Would consider staying there again if I was in the area. Read moreGenuine Hotels.com guest review
We got the king suite. The room was spacious and clean. The staff was very friendly and helpful. Only complaint was the refrigerator made a lot of noise so we had to unplug it.Genuine Hotels.com guest review
It was okay, Not worth the $100+ paidGenuine Hotels.com guest review
"Great hotel 15-20 min from King's Dominion."
Stayed here with two young children as part of a visit to King's Dominion. Very nice staff. Great room. Love the hardwood in the room. Tip: if you are looking for a true "suite" make sure you call ahead. Only some of their rooms are two room suites, so good to double check. Breakfast was great.... not sure why others had issues. Fish tank is cool.Genuine Expedia guest review
"Pretty good hotel"
We are happy with our stay. The room was clean and spacious. And the bathroom is fairly new. The room is sometimes a bit stuffy. Breakfast included an egg dish and a meat dish - bacon or sausage. We were very happy with the breakfast.Genuine Expedia guest review
"young people should learn manners"
Room was very nice! Young girl at front was rude and had no knowledge of surrounding area.Genuine Expedia guest review
"nicely equipped & fresh"
Only negative must be a lot of dirt in every surfaces.Genuine Expedia guest review
Very nice hotelGenuine Hotels.com guest review
"Definition of a Suite"
There is confusion about what is a "Suite" at this hotel. At this hotel a "Suite" is only a standard room. This is misleading, as I thought I was going to get a bigger space than the typical efficiency room. If you are truly looking for a room that comes with a separate sitting area so you can spread out, please note they have a select few rooms they […] call "2 room suites". Read moreGenuine Expedia guest review
Awesome!Genuine Hotels.com guest review
"Pleased with the choice"
This hotel was very nice. Rooms were clean, large, and comfortable. Lovely decor made the room feel upscale. Our rooms were true suites, with a separate bedroom (with a door) and spacious living room area. Breakfast was serviceable, nothing extra. Hotel staff were friendly and helpful. The lobby was very pleasant and featured a salt-water reef tank. […] The location was nothing scenic, right behind a mall. The mixed blessing of the location: easy access to dining options, but mostly chain restaurants and not particularly interesting. Read moreGenuine Hotels.com guest review
Great hotel.Genuine Hotels.com guest review
Clean Room, can walk to Mall and resturants, hotel breakfast was horrible (food quality, selection, I could go on and on) They appear to be very short staffed, meaning I needed assistance and no one was at the front desk, the phone rang a person from the back came and answered, didnt acknowledge me, talked on the phone for 15 minutes, another person […] came from the back got on another phone, finised their conversation and went back to the back (could have been breakfast prep person), the first person finished conversation and then started talking to other person about something for 2 minutes and then acknwledge me. Would i stay there again, yes I would not engage employees. Read moreGenuine Hotels.com guest review
Good overnight. Very clean, safe, breakfast in the morning.Genuine Hotels.com guest review
My whole family loved it!!! Cleaniness and quaility was exceptional.Genuine Hotels.com guest review
""The Comforts Of Both Worlds""
I enjoyed my stay and would recommend this hotel to anyone and any family. Great service. PS the mall is across the street. YES!Genuine Expedia guest review
"Came for business will return for pleasure"
Great location. And the accommodations were excellent, modern and clean. I will definitely stay here again when I'm in the area.Genuine Hotels.com guest review
Spacious and clean. Nice amenities. Reasonable prices. Somewhat uncomfortable beds.Genuine Hotels.com guest review
"Great hotel location"
The registration process was effortless and the desk attendant was very helpful. I would highly recommend this hotel for anyone visiting in the area. It is convenient to the mall, shopping and eateries of all kinds. It was a great place to stay.Genuine Expedia guest review
"Good value in a convenient location"
This hotel offers convenient access to interstate highways, west end, and downtown Richmond. My room was quiet and comfortable, but my brother complained of highway noise on other side of building.Genuine Expedia guest review
"Wish I could jave stayed longer."
We just wanted a place to shower and sleep on a bed. We received so much more. We had access to a pool and there were two TV's so no fights about what to watch. Highly recommended.Genuine Hotels.com guest review
Great room very close to food and shopping. Away from heavy traffic.Genuine Hotels.com guest review
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