"Horrible stay! NEVER AGAIN!!"
We stayed at this hotel for 7 days. The room was very unkept. Our room MAY have been cleaned twice in the 7 days. The front desk insisted we must have had the do not disturb sign on our door when we finally had to ask for the room to be cleaned. We DID NOT have the sign anywhere near our door! The garbage can next to the elevator was overflowing the […] ENTIRE time we were there. Parking was an absolute nightmare. When you have guests partying in the parking lot taking up 5,6,7 spaces for corn hole and coolers and there is no parking left for people that paid for rooms as well as our party people....there is a problem. When we asked the desk to possibly have the party free up some spaces, we were told " I will mention it to my manger". Yeah ok!!! In 7 days at this hotel, only ONE desk attendant actually acted like she wanted to be there and was friendly. We will NEVER stay here again!! Read moreGenuine Hotels.com guest review
We had a great stay. Bed was comfy, had more than enough towels, room was clean and very large. Staff was informative with driving directions. No complaints. AND we were charges less than they originally quoted us.Genuine Hotels.com guest review
Awesome Hotel! We stay there again!!!Genuine Hotels.com guest review
"What more can I say?"
Very nice hotel, upscale with a affordable price, breakfast was good except for the military style powdered eggs. Hotel had a nice inside swimming pool but it closed to early, we check in late and didnt get a chance to use it.Genuine Expedia guest review
"Great stay and easy offsite access"
Great overnight stay and easy access to surrounding restaurants at nearby mall complex. Room clean and spacious and continental breakfast was standard fare.Genuine Expedia guest review
Hotel was nice but breakfast could have been better. Also temperature of swimming pool was misleading since sign said 81 but water was really cold (even kids weren't willing to stay very long)Genuine Hotels.com guest review
"Fantastic hotel for the price!"
Would definitely stay here again. Very convenient location. Super clean room. Extra large suite was perfect for our family of four.Genuine Hotels.com guest review
"Not the best"
Nothing to do compared with others Comfort Suites I've stayed, like the one in Miami Airport. This one was just ok. Regular service, regular looking, but it is ok to stay there for one night.Genuine Hotels.com guest review
Very nice place. Room just had a few minor cosmetic problems- damaged chair handle, dirt in bathroom corner. Excellent room setup with 2 TV's! Very nice!Genuine Hotels.com guest review
"Nice Hotel Close to the Mall"
Hotel was nice and clean. Staff was nice and accommodating, but overworked. There was one person trying to take care of all of the guest needs from answering the phone, checking customers in, running the canteen, getting additional towels, etc. The following day, the cleaning lady did not come until about 5:00 pm. We were told that we would have to […] leave the room in order for her to clean. Since we had already settled in after a long day, we just accepted clean towels and allowed her to empty the trash. I was disappointed that the room was not clean that day. Read moreGenuine Expedia guest review
"Nice hote cose to everything.l"
We stayed two nights and our stay was excellent. Was one of the best hotes we have stayed in over the years. Woud recommend it to all our family and friends.Genuine Expedia guest review
The room was exactly what the picture depicted on the internet. It was a lovely stay; however, I had some noisy neighbors. I could hear people running/jumping all over the place. Other than that, it was exactly what I expected for a weekend stay.Genuine Expedia guest review
"Not what we had hoped for"
The room was very dark. the worst part was the strong chemical odor in the indoor pool area. My children wanted to swim, as we entered the area, another family was on their ways out. they commented on how horrible the smell was. I could not even stay in the pool and hot tub area for any length of time, My kids could not swim. It burned our eyes to be […] in there. Awful. Read moreGenuine Hotels.com guest review
"Nice hotel but they need more staff to "clean""
This is a nice hotel but it seems they are a bit under-staffed and at times it showed. The carpets needed to be vacuumed. room floors had beautiful hardwood that needed to be cleaned, If they could keep the décor fresh and more cleaning, then this could easily be a top hotel.Genuine Expedia guest review
"Excellent Hotel and Great Location"
Loved the hotel and area. Friendly service and nice rooms. Great location for access to Civil War and historical sites in nearby area and not far from Richmond. Nice mall next door. I enjoyed the restaurants to eat and cinema to watch movies in the evening after touring battlefields all day. J.E.B. Stuart monument is right down the road in a small neighborhood. […] An underrated attraction for those people with an interest in the American Civil War. Read moreGenuine Hotels.com guest review
The front desk staff was friendly & helpful. I enjoyed a very spacious suite with a comfortable bed. I especially liked the granite countertops and shower with a large rain shower head. The indoor pool and whirlpool were nice to relax in at the end of the day. The breakfast was satisfactory. I would definitely recommend staying here.Genuine Expedia guest review
"1 night stay"
Stayed here one night as an overnight stay on my way home. The room was clean and comfortable and very large. The lobby was a little crowded and the breakfast area was kind of disorderly. Very convenient to the highway. I would stay there again.Genuine Hotels.com guest review
Our group had an awesome time and couldn't have been happier.Genuine Expedia guest review
"comfort and luxury"
I was very pleased with our accommodations. The staff was friendly and helpful. The hotel was conveniently located near restaurants, shopping, gas stations, entertainment and major highways with a more rural feel. Quiet. Breakfast offerred enough selection to satisfy everyone in the family. It was all it was advertised to be and more!Genuine Hotels.com guest review
"Huge clean rooms!"
My family stayed during our trip to Kings Dominion. We were beyond pleased! The rooms were huge and clean They were very well decorated and updated. The living room space had hard wood floors! Very convienent to restaurants and across from a mall. We would definitely revisit this hotel again!Genuine Expedia guest review
super cozy beds quite welcome after very long day exploring Skiline Drive and Natural Bridge. Wish our second hotel was as nice as this one!Genuine Hotels.com guest review
"Everything I needed"
Stayed at this comfort suites the day before a grappling tournament. For the money paid, reached all my expectations and some. The room had ample space, was very cozy, and had all the amenities I needed to have a comfortable stay. The bed was so comfy I didn't want to get up in the morning. Also the location is very nice being close to the highway and […] very close to many restaurants. I'll definitely be staying here again next time. Read moreGenuine Hotels.com guest review
Excellent in all respects. But- MapQuest directions to this hotel were seriously wrong.Genuine Hotels.com guest review
"Convenient location for restaurants & shopping"
Very nice hotel, rooms were extremely large. Great price. Would definitely stay here again.Genuine Hotels.com guest review
"Very clean and friendly staff!"
This was the best stay at a hotel I have ever had. I will definitely be going back!Genuine Hotels.com guest review
I found the suite very comfortable and attractively designed. I liked that the bedroom has a door to separate it from the lounge area. During my stay there were a number of tornado warnings which caused the lights to go out for a few seconds once. I know a few people in the area who lost lights for hours so I imagine the hotel has a generator that kicked […] in. The breakfast had a pretty wide variety. Read moreGenuine Hotels.com guest review
Perfect for our needsGenuine Hotels.com guest review
Was better than I was hoping for. Great location and nice area. Hotel was comfortable and the breakfast much better than most places I stay. They varied the items on the breakfast bar so it was not boring or tiresome. Will stay there again.Genuine Hotels.com guest review
The rooms were spacious, huge is a better word. Also quite clean. i didn't get to use the pool, but breakfast was good.Genuine Hotels.com guest review
"ROOM IS HUGE"
I would stay again and again. The size of the rooms are huge, perfect for a family of four. Private room for mom and dad and pull out sofa for the kids, with thier own flat screen TV. Indoor pool and hot tub were nice. Breakfast had plenty of hot items and the breakfast area is very nice. Lemonade and brownies served in the afternoon..nice surprise. […] My kids gave this hotel 4 thumbs up! Read moreGenuine Hotels.com guest review
"Lots of space"
Great stay. The suite was spacious so I was able to relax and watch TV while my kids watched cartoons before bedGenuine Expedia guest review
Very spacious. Very pleased with quality of everything. Met the maintenance man on the elevator and he asked how we were enjoying our stay.Genuine Hotels.com guest review
"Great Stay at a Good Price"
The people were friendly and the room was clean and quiet. It was over all a great stay. I'll definitely stay there again when I'm back in town again!Genuine Expedia guest review
the hotel staff was friendly ; rooms were very clean and spacious : restaurants and Target close by easy to get off 95Genuine Hotels.com guest review
"Very Nice property. Staff and Room was very good!"
Our only complaint was the Pool and Hot Tub could have been cleaner.Genuine Hotels.com guest review
"Nice, clean hotel."
I stayed here when the hotel first opened and was impressed both times by the cleanliness, food, and how comfortable it was. This last trip was after a week of travel staying in multiple hotels that had a higher star rating, but were terrible accommodations. I really appreciated the quick check-in. The location feels safe. I also loved the fish tank […] in the dining area - multiple sitings of Nemo and Dori =). The food was typical continental breakfast, but the self-prepared waffles also had a choice of blueberry batter, which I thought was a nice touch. Read moreGenuine Expedia guest review
Stayed for 3 nights...chose for location and quick access to the highway system. Great room which was a true 2 room suite...very comfy beds and full size pillows....Great breakfast (for a hotel which was good as there was not too many breakfast restaurant choices nearby)...WIFI worked fine....the only complaint was the exercise room, it was close to […] 80 degrees if it wasn't 85...the AC did not work and the recumbent had broken parts so hat I could not adjust the seat..did try the elliptical though but couldn't stand the room temperature....aside from that, I would recommend the hotel in a heartbeat. Plenty of lunch/dinner dining options around....try Pizarros, huge portions with out the huge prices and the food is quite good too Read moreGenuine Expedia guest review
"large clean, well decorated room"
modern finishes and beautiful lobby. comfortable beds. Breakfast was a joke.Genuine Expedia guest review
Great hotel for goo price but the lighting in the rooms is horrible. Need to upgrade to regular bulbs or led.Genuine Hotels.com guest review
The hotel was not very clean. The bathrooms were the dirtiest. Needs were ok. Pool was nice but small. Breakfast took forever. The server could not keep up with the people and the dining area was not even full. I will be staying somewhere else if I am ever back in the area.Genuine Hotels.com guest review
"Delight at the Comfort Suites"
I love staying there. This is my second time and this time I received a free upgrade to a jacuzzi suite that really was very nice. I look forward to my next meeting and opportunity to again enjoy their hospitality.Genuine Hotels.com guest review
"OK for a one night stay"
The location of the hotel was okay - near the highway, but a little off the beaten track. Room was nice and large, but the breakfast left a great deal to be desired. Only "hot" food was the self made waffles, there was no juice, no fruit, and stale pastries.Genuine Expedia guest review
Everything was great. The beds were to firm for my liking. Had trouble getting to sleep.Genuine Hotels.com guest review
Super comfortable and clean. Very friendly staff.Genuine Hotels.com guest review
Very good value for the money; will stay again.Genuine Hotels.com guest review
It was a great place to stay.. The room wasn't cleaned very well between nights but it was our mess.. It was nice and enjoyed the pool and everything was close to the hotel.Genuine Hotels.com guest review
The pillows are too small and soft. Other than that, everything was just fine.Genuine Hotels.com guest review
I was very impressed with the suite. It was very nice, clean, and bigger than I expected. The staff was friendly and helpful. I would definitely book there again if Im in the area!!Genuine Hotels.com guest review
"Nice Rooms, Horrible Pool Area"
Very nice room and hotel. However, pool was freezing cold. Could not swim in it. Where water temperature, pH, and chlorine were to be indicated on wall, was never changed during the 4-night stay, meaning it was never checked. The bathroom in the pool area was discusting! Hair and dirt everywhere. Also, a nice selection of food for breakfast, however […] it sucked! Food tasted horrible, even for hotel breakfast. Read moreGenuine Expedia guest review
"Great for families!"
Will def stay again, hopefully the rate will be cheaper. I figure since we booked last minute is why the price was higher...but overall it was a great stay. Clean rooms, nice staff, pool was stocked with clean towels on the hour and breakfast was good. Loved the blueberry waffles but the eggs were terrible!Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )