I enjoyed my stay and the front office general manager had great customer service.Genuine Hotels.com guest review
Every thing was greatGenuine Hotels.com guest review
"great hotel, close to everything, no complaints!!!"
greatGenuine Expedia guest review
"Better then expected"
Except for rude people next door was a great stay.Genuine Expedia guest review
"Met all of our needs, and recommend to others"
We had all of our needs met with a smile, at an affordable price.Genuine Hotels.com guest review
"Newer hotel; plenty of features"
This is one of the newer hotels in the Sierra Vista area. The hotel interior lighting seemed dark. The rate I paid, plus the room features I received, was a bargain. The room comes with stove burners and pans (which I did not use because I only stayed a night), a refrigerator and if I recall correctly--a microwave. The room was clean; and I do not recall […] any damage to the room. I did not have to deal with customer service aside from checking in and checking out. The individuals behind the desk were courteous and treated me with respect. They were attentive and helpful. Read moreGenuine Expedia guest review
Very Quiet and the rooms are clean. It is a nice, low cost place to grab a nights sleep. It is not the plushiest accommodations but it good for the price!Genuine Expedia guest review
"Off the main street, so it was quiet."
Friendly staff, nice location. Easy in and out access.Genuine Expedia guest review
"Comfortable, with convenient location."
Entirely satisfied.Genuine Hotels.com guest review
"Sierra Vista mountain view"
Our stay from check in to check out was a very good experience.Staff was friendly and helpful especially the day attendant whose name I cant recall-African American woman with great big hair.Our room was clean and orderly.We had a great view of mountains which I didnt expect.It was nice to wake up to that view.All of the utensils and dishware(pots,pans) […] were present.Our refrigerator and microwave were clean also.Bed was standard butcomfortable.Pillows were plump and comfortable.Location was convient with a Cvs,Walgreens,and Carls jR within a 3minute drive or 10minute walk if neccessary. Read moreGenuine Hotels.com guest review
"Nice, quiet, convenient."
Refrig, DW, stove, microwave, dishes, etc. ... clean and comfortable. Overall rating a 4 because 1) lists a free breakfast in amenities.... none available or mentioned, or they sure hid it well. 2) Room service is once a week, not normally an issue, but staff failed to mention this, and that you had to call the desk for clean towels, etc. 3) Staff, […] while helpful and friendly, all seemed to be trainees. Read moreGenuine Expedia guest review
"Just don't look out the window"
Stayed there for an army graduation. Older hotel with some wear and average help. Walking anywhere around the hotel would not be recommended. The beds were comfortable, the room was clean and the best feature was the ice cold air. If you come out here in July you'll understand how good it feels after a day of running around the post. Just remember this […] is not the most expensive place to stay. Read moreGenuine Hotels.com guest review
Not the cleanest or quietest hotel (could hear the people above me walking and every time they flushed), but overall it was a good sized room, in decent condition, for a great price.Genuine Expedia guest review
"Simple, friendly staff"
Everything was as expected....always great service by staff.Genuine Hotels.com guest review
"Very clean and great value"
Good space with kitchen - convenient for visiting family memberGenuine Expedia guest review
"had a great stay!"
loved it! clean, friendly staff and comfortable beds!Genuine Hotels.com guest review
"Lovely friendly service"
Excellent room /suite with everything you need and very clean. Carole went out of her way to help us (and others I could see). Nothing was too much trouble. Highly recommend if you are in the area. Handy for Tombstone. Great choice of beers at Sam's and good Vietnamese food at Indocine nearby.Genuine Hotels.com guest review
"Great value for the money; comfortable & clean!"
Our room was very clean, comfortable, well-maintained, and we LOVED having a fridge & microwave in the unit. We didn't realize there'd be a stove as well...very nice, though we didn't use it. Can't comment on their breakfast, as we slept in late the next morning...but maybe that just shows how comfortable the beds were!! =) In fact, the beds were a […] big factor when deciding to stay here (compared to another place we read about). The staff was also very friendly & efficient, which was greatly appreciated. The only negative (if you can call it that), was that there was no conditioner provided, only "conditioning shampoo"...but Walgreens & CVS were only 2-3 minutes away, if you're like me & can't function without conditioner! Read moreGenuine Hotels.com guest review
"Got there late and left early"
The room was very clean and the location was wonderful.Genuine Hotels.com guest review
Breakfast wasnt really breakfast was my only complaint. They had an apple and bananas :( kids were excited for a little more.. We ended up at Dennys down the street.Genuine Hotels.com guest review
"Good Value, easy in...easy out"
I actually was impressed. Did not expect to have a full size refrigerator, stove top, dishwasher, sink & microwave. Usually hotel rooms are pretty bare. Bed was comfortable, room clean. There was an elevator which one does not usually see in a three story property. Would recommend.Genuine Expedia guest review
Very nice and clean room. I will stay there again.Genuine Hotels.com guest review
Staff very friendly. We would definitely stay again. very comfortable and clean great deal for our stay.Genuine Hotels.com guest review
"Very disappointing hotel experience"
Disappointed that room could not accomodate 3 adults. I had to stay elsewhere. I had requested a rollaway bed but none were available as they were already all given out.Genuine Expedia guest review
we stay here every visit, the staff are friendly and the location is good.Genuine Hotels.com guest review
"Wish we could have stayed longer =)"
We arrived late and no one was at the front desk for several minutes. There wasn't a service bell so I rang one of the holiday bells that hung there as decor. Turns out the staff was in a nearby conference room and just wasn't really checking up front. After that our stay was fine. Roomy suite with more than enough lights. I liked that there was also […] a TV in the separate bedroom. First time I've stayed at a place with a stocked kitchen so that was neat to have everything available. Read moreGenuine Expedia guest review
"convenient to good services"
Very nice modest motel, excellent compared to a similar stay in Safford, AZGenuine Hotels.com guest review
"It is useful"
We stay when we are in town 2-3 times per year. The price is right and we will stay again. The rooms are large with mini-kitchen. The employees are always nice.Genuine Hotels.com guest review
"Sierra Vista visit"
A warm and wonderful stay. The young lady at registration was helpful with our questions and dinner recomendations. She did searches on mapquest and made printouts for the locations we needed.We felt most welcome and enjoyed the facilities. Please forward our thanks.Genuine Hotels.com guest review
Room was not as clean as it should have been. Floor very dirty. Bed old and not comfortable. Shower had great pressure, but drain couldn't keep up with the water flow. When I finished showering, I had water above my ankles in the tub. Location was great for our reason for being in Tucson. Staff at check-in was very friendly. However, don't think we'd […] stay here again. Read moreGenuine Hotels.com guest review
I wish I had know about this hotel long ago. I will never stay anywhere else when I visit Sierra Vista. I go quite frequently for business/pleasure and loved the kitchen and having a full size fridge in the room. One of my pet peeves when staying in any hotel is the bathroom - not only the cleanliness, but the shower and the water and pressure. Several […] hotels put water softeners on their water systems which leaves that "slimy" feeling. I am thrilled to say this hotel doesn't do that. The water and the pressure in the shower were perfect!! I loved having a ceiling fan in each room as well. I will always stay here when I visit Sierra Vista from now on! Love it! Read moreGenuine Expedia guest review
friendly clean and great ratesGenuine Hotels.com guest review
"clean friendly and cheap rates"
Front desk staff was great, rooms were very clean. It was a great stayGenuine Hotels.com guest review
Staff was very helpful in meeting all our needs & room was clean and beds very comfortableGenuine Hotels.com guest review
"Great staff / Great stay"
We were upgraded for free to a suite the moment we checked in. The manager on duty was very nice and friendly. One of the hotel partners happened to be ther for the weekend for meetings and escorted us with the baggage cart to our room. The room was an older suite but very clean. As a matter of fact they had shampooed the carpet and it wasn't quite […] dry. When the manager found out he immediately offered to move us to another suite but we were already settled in and it really didn't matter to us. For our "inconvenience" (it really wasn't) he gave us $40.00 for dinner. He didn't have to do that and we were really impressed. There was an apartment size refrigerator, stove, microwave, coffeemaker and dishwasher. It's an extended stay so it was equipped with dishes, pots/pans, glassware, etc. The bed was comfortable and they had pillows that weren't so overstuffed like most hotels that your neck hurt the next morning. All the staff from the front desk to housekeeping were really friendly, anytime you passed someone that worked there they said hello and had a brief conversation with you. We were really happy with our 2 day stay there and I'm already recommending that hotel to all of my friends on Facebook . If you plan on visiting anyone based at Fort Huachuca Military Base the main gate is a mile away. We will stay there again. Read moreGenuine Hotels.com guest review
"Great for extended stay or business."
Nice kitchen for extended stay. Good wifi and space for work. Very nice staff!Genuine Expedia guest review
"Great hotel ..."
Very nice accommodation; room very clean ... pretty much all the comforts of home. There was an issue with water pressure to the shower head, was immediately moved as a result ... things happen. Bottom line, I would not hesitate to recommend this hotel to anyone.Genuine Expedia guest review
While the cleaning staff was very professional, good, and very friendly, the same cannot be said about the staff in the reception. There was one lady who would not have cared if you dropped dead in front of her, and the other lady was marginal. The towels and wash clothes had many stains and could do with replacement. Not even a wash with a stain remover […] would be able to clean them. Front office staff was not dressed professionally either. Casual is fine, but this was too casual. Read moreGenuine Hotels.com guest review
"convenient, clean and close to everything"
Booked the Suburban after reading it's reviews here. Was not disappointed. Will definately stay here next time in the area.Genuine Hotels.com guest review
"Fantastic hotel and staff to match"
The staff here are a credit, so warm and courteous, after a long drive the lady who checked us in was a breathe of fresh air, so pleasant, as were all the staff we met here, they could not do enough for you. The rooms were superb and spacious, with a kithchen area and seating area, separate bedroom and bathroom. Would certainly stay here again. The […] hotel offers free daily newspapers and fresh coffee in the reception area. Plenty of shops and restaurants in the area. Read moreGenuine Expedia guest review
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