All hotels in Gatlinburg, Tennessee, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here401 Hemlock Street, Gatlinburg, TN, 37738, United States of America, ‏‎855-239-9400
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3.5 / 5Good

Score breakdown (from 452 reviews)

Average rating for:

  • Cleanliness
    3.6
  • Service
    3.6
  • Comfort
    3.5
  • Condition
    3.2
  • Neighborhood
    3.9
2.0 / 5Fair
"No internet"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
The room was good, but the internet was not reliable and we were unable to get online at all.
Genuine Hotels.com guest review
1 night romance trip Oct 9, 2014
Caroline
US
4.0 / 5Excellent
"Convenient to all local highlights"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Enjoyable
Genuine Hotels.com guest review
1 night family trip Oct 6, 2014
A Traveler
US
1.0 / 5Poor
"Smelled BAD"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
As soon as we opened the door the smell of dog urine was very noticeable. The room especially the bathroom was not clean.
Genuine Expedia guest review
Other trip Oct 11, 2014
A Traveler
US
1.0 / 5Poor
"Very dirty place to live and staff is liar"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Dont wast money
Genuine Hotels.com guest review
2 night family trip Oct 7, 2014
Muhammad
US
3.0 / 5Good
"Very clean"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel was great for bringing your dog. Loved the balcony. Rooms were very clean and large. Needed updating though. Beds were comfortable. A bit of a walk to the main part if town.
Genuine Hotels.com guest review
2 night trip with friends Oct 7, 2014
Patty
US
2.0 / 5Fair
"Good beds, low water pressure in shower, mid grade"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
I know this is Tennessee, but Farmer Brown met us at the front desk with a camouflage cap on. The motel is currently under renovation, and we got put on the 7th floor. Our room had been remodeled with cheap laminate flooring, and mid grade fixtures. We had to call to have the pilot light lit on our fireplace, and the toilet ran constantly. The desk folks were accommodating to request and responded quickly. They worked with us to change out room so we would have connecting rooms to our Son,his wife and grandson so that was a plus. The beds were comfortable and we slept well. Nice views from the balcony. This was one of the only pet friendly motels we could find in Gatlingburg. The hotel is located on the main strip,down almost out of town, so we had to drive a little ways in to shop. Walking it was close to a mile to get into the main shopping district. For $50 a night plus tax, I suppose it was not a bad deal. Upon checking out, we ask for a total and they were curt and told us we booked through hotel.com and we should know that and did not offer to verify charges. Parking was ample, but most times we had a steep incline to get to the rear lot. If you have a pet and need a place for less than most, I would stay there again.
Genuine Hotels.com guest review
4 night family trip Oct 5, 2014
alan
US
2.0 / 5Fair
"Would NOT stay their again."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Lots of construction and the rooms are bland. Our room wasn't cleaned and the sheets weren't changed for the first two nights we stayed their. We were on the 7th floor with a newborn which did not sit well with me. When asked to get a room on a lower level, they could not adjust the reservation because it was booked thru expedia.
Genuine Expedia guest review
Other trip Oct 10, 2014
A Traveler
US
2.0 / 5Fair
"Needs a lot of work done in motel."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
The rooms needed updating very much. The paint was peeling and chipped. the bathroom sink didn't drain very well.They did have frig and microwave that worked real well. I would not want to stay there again.
Genuine Hotels.com guest review
3 night romance trip Oct 2, 2014
Carolyn
US
3.0 / 5Good
"Nice hotel in the heart if Gatlinburg"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We checked in a room on the 3rd floor but found the room with urine smell and called the front desk who moved us to another recently renovated room for no extra charge. Good breakfast, great location, great price just to sleep at nights after being out all day
Genuine Expedia guest review
Other trip Oct 5, 2014
philip
US
5.0 / 5Outstanding
"great pet friendly motel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
If you are looking for a convenient place to stay with your pets this is it ! Clean and quiet, no complaints
Genuine Hotels.com guest review
2 night trip Sep 28, 2014
Terri
US
4.0 / 5Excellent
"Hit or miss"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
They're currently renovating. My first stay was in the old wing that's not updated. I made the mistake if walking without shoes and my feet were black afterward. The fireplace is awesome! My second night was in the "upgraded" new rooms which were great but the front desk guy said I could either get an upgraded room without a fireplace or an old room with no fireplace-not pleased. Needless to say, I didn't get what I thought I was paying for. The rates were equal to others closer to town-but I wanted the fireplace and didn't get it.
Genuine Expedia guest review
Other trip Oct 2, 2014
A Traveler
US
4.0 / 5Excellent
"Nice room for the money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We didn't spend much time in the room, but it was clean and nice enough for what we spent. They are remodeling some of the rooms and we're still working on a few while we were there. It is quite a walk to the main strip, but the location is quiet and easy to drive to. We would stay here again.
Genuine Hotels.com guest review
4 night trip with friends Sep 25, 2014
Sb
US
2.0 / 5Fair
"Ok"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Well i thought the room could have been cleaner. I have no problem with dogs being allowed (i love dogs), but when there is dog hair all around the base boards and in the chairs in the room so it comes off on my travel bag. I have dogs and clean better than that. There was holes in the walls and it really needs updated. The pool was so cold couldnt swim even during the day. We asked for maid service everday we did get clean towels but never changed the sheet the 3 days there. The breakfast was good .
Genuine Hotels.com guest review
3 night romance trip Sep 24, 2014
Marty
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Clean, but very outdated. One sink would not drain. Parking is horrible at the hotel.
Genuine Hotels.com guest review
2 night business trip Sep 26, 2014
Cami
US
2.0 / 5Fair
"Good place to stay if you have dogs."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Was looking forward to our stay this time because we stayed here before a few years ago and was very happy. Saw online that it was being renovated so we were excited that it would be nice and clean and with a fresh update but got there and was very disappointed. The room had been "redone somewhat" with cheap flooring and rugs that were dirty and wrinkly would not stay in place. The walls had been painted also but the room reeked of the smell of smoke. The door windows to the balcony had a film on them of smoke that has never been cleaned. There was paint peeling off those doors on the outside, We watched the maid sweep dirt off the other balconies onto the ones below. The commode lid didn't fit the commode. They had old nasty looking fake pot plants that needed to be thrown in the trash and replaced with new ones. Outside the elevators the ash trays were setting right there" everything" smelled of cigarette smoke! The parking lot was full of cigarette butts. And the patio door curtain had been washed and hung back all wrinkly because it had shrunk it was not washable fabric, looked terrible. The balconies, parking lots, and especially around the elevators need to pressure washed frequently and ash trays need to be set away from elevators for us non-smokers. Not everyone enjoys the smell of cigarette smoke in your face everywhere you go. The only plus is the accomodations for the animals are satisfactory.
Genuine Expedia guest review
Other trip Sep 29, 2014
Maggi
US
4.0 / 5Excellent
"Close to the Great Smoky Mountains"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very comfortable. Very close to sights and restraunts.
Genuine Hotels.com guest review
3 night family trip Sep 17, 2014
Judy K
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Enjjoyed my stay, I was very satisfied with my room.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Dewyatt
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It had a great view with a balcony and a fireplace, We loved it and would definately go back!!
Genuine Expedia guest review
Other trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"cozy and tucked away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
liked it was not on the main street. Staff was friendly and helpful. food for breakfast left a lot to be desired.
Genuine Hotels.com guest review
1 night romance trip Sep 23, 2014
v day
US
4.0 / 5Excellent
"trip from Ohio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice, clean, friendly. Love the balcony. If we come this way again, will stay here.
Genuine Hotels.com guest review
2 night family trip Sep 22, 2014
Barbara
US
5.0 / 5Outstanding
"Great Hotel! Great Rates!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was very nice and helpful. We had one issue with the refrigerator not working. I reported it to the front desk and they replaced it with a brand new one promptly. I was skeptical at first about this hotel after reading some of the previous reviews. We had a Great stay with Great service! If you need anything during your stay all you have to do is let them know at the front desk. They took care of everything that we needed. We will definitely stay here when we go back. Thanks again!
Genuine Expedia guest review
Other trip Sep 25, 2014
Earnie and Kim
US
4.0 / 5Excellent
"Pet friendly, people friendly. Great place!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Easy check-in. Room was clean and had been remodeled since my last stay there. Enjoyed the hardwood flooring and new beds. Enjoyed relaxing on the balcony watching the other guests with their canine families. A nice place for a get away. The only problem I had was checking out when I asked for a receipt (to show no incidental charges) I was told they couldn't because I booked through "Expedia". Overall, great place.
Genuine Expedia guest review
Other trip Sep 23, 2014
Carl
US
5.0 / 5Outstanding
"Nice right on the main street"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean, nice pool and nice view of pool and main streel. Check in person was very friendly
Genuine Expedia guest review
Other trip Sep 20, 2014
Don
US
1.0 / 5Poor
"Worst carpet ,Smoking smell every bit of the room"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
I scared to go back to hotel room since that room was so dirty carpet bad smell.I spent most of the time out because we do not want to stay in the hotel.Specially the carpet looks like 20Yrs old with out washing.Rotten smell in the room.
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
A Traveler
US
4.0 / 5Excellent
"close by but far enough away"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was older but clean and very comfortable...we will stay here again for a weekend getaway..
Genuine Hotels.com guest review
2 night romance trip Sep 12, 2014
carla
US
5.0 / 5Outstanding
"Awesome service would definitely recommend to anyo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was excellent. Made sure everything was provided for. They went above and beyond to provide wonderful services. Best experience ever. Very happy with overall experience.
Genuine Expedia guest review
Other trip Sep 15, 2014
k9 owner
US
2.0 / 5Fair
"Code Blue: HGTV Designers! Where are you?"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
I was highly disappointed with their version of a "Suite." It was stuck in a time warp with its wood paneled walls, drop ceilings and outdated carpet. There was no couch, coffee table or other family furnishings in the small living room. There was only 2 wingback-style chairs and the 6 kitchen chairs that were a bit on the small size. The kitchen is definitely in need of a makeover with it's tiny stove and half size refrigerator. The bathrooms did not have hooks or enough towel bars for you to hang your towels or bathing suits... There were wires hanging from the 2nd bedroom TV and an exposed ceiling above that... If you're looking for a quick place to sleep and shower then this is the place, but if you're used to 21st century comforts and decor then I would look elsewhere. I will not be going back.
Genuine Hotels.com guest review
2 night family trip Sep 8, 2014
Kyle
US
2.0 / 5Fair
"Not very impressed"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
One of the beds linen were dirty..smelled like smoke in the room as well as outside of the room in the walkways. Dogs barking excessively. Not a pleasant experience.
Genuine Hotels.com guest review
1 night business trip Sep 8, 2014
Joshua
US
5.0 / 5Outstanding
"Nice motel with fair price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stay in this motel for 6 nights, the room is pretty clean and quiet, good prices!
Genuine Expedia guest review
Other trip Sep 10, 2014
A Traveler
US
4.0 / 5Excellent
"good for the money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
good stay for the money
Genuine Hotels.com guest review
3 night trip Sep 2, 2014
jane
US
1.0 / 5Poor
"Red roof"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Has not been updated since the 70's. Place smells like wet dog because of pets on first floor.
Genuine Expedia guest review
Other trip Sep 3, 2014
Ryan
US
5.0 / 5Outstanding
"Great Staff, Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I've visited Gatlinburg many times and stayed at many hotels. This one is a good one and we will definitely be returning. Our two dogs our members of our family and we wanted them to enjoy the family vacation with us. This Red Roof made that possible. We drove 14 hours from Massachusetts and arrived at 7 AM. We called when we got into town and asked if we could check in early, the lady at the front was so sweet and accommodated us right away in one of their newly renovated rooms! It was a blessing to have a place to rest, shower, unpack, and eat breakfast! The waffle making station has bear shaped waffle makers! Adorable! And, the ever-important coffee was actually pretty good. Finally, their rooms are great! Our two queen sized bedroom was very spacious, clean, and pretty-darn sound proof. Across the road construction was undergoing for an alpine coaster, but we couldn't hear a thing from inside. With only an eight minute walk or so to the strip in Gatlinburg, this place was all around perfect for us. Thanks!
Genuine Expedia guest review
Other trip Sep 2, 2014
Kayla
US
4.0 / 5Excellent
"Red roof inn"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Worth the Price. Would stay again.
Genuine Hotels.com guest review
1 night trip Aug 27, 2014
P. Herald
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the largest hotel room i have ever been in. about 30 x 18
Genuine Hotels.com guest review
1 night trip Aug 27, 2014
faulk
US
5.0 / 5Outstanding
"close to all the sights."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay. We had a problem with the TV but they change the TV. But we would stay there again.
Genuine Hotels.com guest review
4 night family trip Aug 22, 2014
Jay & Judy Avants
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice hotel good staff nice breakfest pool could of stayed open till 11pm like hotel next door but would stay there again
Genuine Hotels.com guest review
3 night trip Aug 18, 2014
Brandon
US
4.0 / 5Excellent
"nice balcony"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Great location. Very spacious room with two sinks in separate areas. Nice balcony view. Renovations in progress, so should be very nice when completed. Our room had not yet been renovated. Very good hot breakfast. Pets stay free.
Genuine Hotels.com guest review
2 night romance trip Aug 18, 2014
Bill
US
3.0 / 5Good
"Good choice for the price"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
It's a good choice for the price if you travel with a dog and just need a place to sleep and rest up while you are spending time in the area. The location is within easy walking distance of the sights. Staff was friendly. Free breakfast room was clean and kept well stocked. Room was okay. The Egyptian décor a bit much and the room old, worn and not well maintained but comfortable.
Genuine Hotels.com guest review
2 night trip Aug 19, 2014
ELB
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The hotel has down grade it services since our last stay there. The office isn't open from 10pm until 6am or later. They have also drown grade the con. breakfast.
Genuine Hotels.com guest review
3 night trip Aug 18, 2014
Bunny Weese
US
5.0 / 5Outstanding
"My dog and I loved it here"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Spent a few days her with my dog and the hotel was set up nicely for pets. Pet rooms had laminate instead of carpeting so they didn't smell like pet rooms. The beds were comfy and hotel staff very friendly. The location was great as I wanted to stay away from the crowds and noise of the downtown area. Price was great and included continental plus hot breakfast. Couldn't ask for more. The only less than 5 was because they are doing maintenance and it was a bit loud on occasion but during the day.
Genuine Hotels.com guest review
3 night trip Aug 17, 2014
Pam
US
4.0 / 5Excellent
"it is good experince"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
it was good stay, I would go back to the same hotel
Genuine Hotels.com guest review
2 night family trip Aug 15, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have stayed at this hotel many times over the past years and have always found the staff to be friendly and acommadating. The price is always affordable. The room was always clean and the hotel has continued to update and be maintenance maintained very well. They offer a hot / cold breakfast option, which is not bad since it is included in the price. All in all you can't go wrong with staying at this hotel.
Genuine Hotels.com guest review
2 night romance trip Aug 14, 2014
D. Browne
US
4.0 / 5Excellent
"Good value for the money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The rooms we booked were not adjoining, and the proprietor went to great lengths to find us rooms that were. The themed room was fun, and there were lots of chairs for sitting out on the balcony and sharing good times in the room. The hotel is in easy walking distance of the trolley that heads downtown. The area that needs the most improvement is the breakfast. There is literally nothing that is gluten-free other than the fruit and beverages. I hope they will offer hard-boiled eggs and Yoplait yogurts in the future so we celiacs won't starve!
Genuine Hotels.com guest review
1 night family trip Aug 14, 2014
A Traveler
US
4.0 / 5Excellent
"Great Getaway"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We have never stayed here, pool is VERY small, and they Do allow pets...this may be a plus or minus in your book. The suite was a Safari themed suite, with a wrap around balcony. Breakfast was typical, we didnt decide to eat there, but overall great motel. VERY comfortable bed.
Genuine Hotels.com guest review
1 night trip Aug 8, 2014
Matthew
US
4.0 / 5Excellent
"Pet freindly and nice room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
loved this hotel just a little far from the downtown action. we will deffinately stay there again.
Genuine Hotels.com guest review
2 night family trip Aug 4, 2014
Tom
US
1.0 / 5Poor
"Room reeked of dog urine"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
I definitely would NOT stay in this hotel. The first room reeked of dog urine and "carpet fresh"deodorizer. We could not lay on the bed because of the odor. I talked with the man at the front desk and he said "we are pet friendly". The bathroom door had three holes that had been plastered over crudely and painted. He said they were in the process of removing the carpet and replacing with tile and our room had not been done yet. He moved us to another room which smelled a little better but had no baseboard, mirror or light fixtures. I stayed here 2 years ago and I am going to say this place has changed management. It was great then. I would not recommend this place at all. Please for the rom price you can find a much nicer place and at least clean.
Genuine Hotels.com guest review
2 night trip Aug 1, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Thought it was a great room for $50 a night. Stayed 4 nights. Hotel is in middle of renovations, so you might not get the room that is advertised. But for $50, you can't complain. Very pet friendly hotel. If you don't have a pet and don't like dogs, I don't recommend staying here. Hotel is set back from road so you avoid all the traffic in center of town. Trolley stop is nearby too. 2 gas stations that sell beer and a liquor store are within walking distance. There is construction going on across the street; it is loud enough to annoy you when hanging by the pool. I'd would book again if I stay in Gatlinburg. The places on the main drag are very crowed w/ tourists and cars. Travel tip: Do NOT take exit off Rt. 40 to Pigeon Forge and Gatlinburg. Drive up to Exit 447 and take back way. It's an extra 30 miles but you will save 2 hrs in travel time.
Genuine Hotels.com guest review
4 night trip Aug 3, 2014
Matt
US
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Rooms were not clean
Genuine Hotels.com guest review
3 night business trip Aug 1, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The room smelled like urine and mold. I can get past the very outdated decor but the overall feeling in the room was absolute disgust. The room was incredibly hot when we arrive which added to the overwhelming smell.
Genuine Expedia guest review
Other trip Aug 7, 2014
Courtney
US
2.0 / 5Fair
"Perfect animal hotel"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
If you are looking for a pet friendly hotel, you found it! If you don't like your room smelling like a dog house, you should book a room else where... We even asked for a room that smelled better, they sent us to a newly remodeled room and it smelled like pet urine covered up with cleaners. It still had the old carpet in it. We are pet lovers, but not smell lovers.
Genuine Hotels.com guest review
2 night family trip Aug 1, 2014
Passing by
US
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