"A good hotel"
Spacious room, comfortable bedding, good service. But the breakfast is just so so, and the hair dryer in our room was way too noisy. The hotel is located just outside of the downtown, not too crowded.Genuine Hotels.com guest review
the room was nice and spacious. very clean. nice beds and pillows. the convenience of the trolley stop saves the walking and driving.Genuine Hotels.com guest review
"Clean but odor"
For the price RRI was good. Our room was clean, and the beds were comfortable, but there was an unpleasant odor. I think the carpet needed a good cleaning, and that's what I told them at the front desk.Genuine Expedia guest review
"Tennessee Dragon Motorcycle Trip"
Rooms were clean but dated. Location was in center of Gatlinburg. Good resultsGenuine Hotels.com guest review
"Good for a night stay"
It's a cheap place to stay they are working on it but rooms was not clean my sheets was dirty in one bed I will not stay here again for multiple nightsGenuine Hotels.com guest review
A good place ro stay. The room was big and clean. Close to all shopping. Breakfast was good but they should start breakfast earlier. they could use more parking area.Genuine Hotels.com guest review
WiFi weak. No hot water in the sink. Shower had good water. The hotel is being remodeled.Genuine Hotels.com guest review
"Not as presented"
Rough cut unfinished wood. Fireplace non working. Creeking bed. Unconcerned staff. Manager informed me to ask Expedia for a refund.Genuine Expedia guest review
Not far from downtown, less expensive & in process of updating.Genuine Hotels.com guest review
"Convenient for visit to Gatlinburg"
My family and I thoroughly enjoyed our stay. The service was great, and we loved the location.Genuine Hotels.com guest review
This was a clean and nice hotel. It's been updated a lot and is was a good hotel.Genuine Expedia guest review
"close to downtown great service"
The hotel is a bit outdated as stated but that doesn't mean dirty at all. Room was comfy and clean, nice 40" TV, all rooms have balconies, we didn't get to try the breakfast but it's free, can't go wrong with it. Within walking distance to downtown and a trolley stop is right by the entrance if needed. The first night we noted the AC was a little bit […] louder than usual but it worked great cooling the room, next morning maintenance came without us even asking and said they heard it was louder than usual and changed the unit in less than 10 minutes. Great service and location Read moreGenuine Hotels.com guest review
Rooms were clean, mattresses very comfortable, check in was fast and friendly. Hotel currently undergoing remodeling, so there is a bit of construction mess but it didn't interrupt our stay. Would definitely stay again.Genuine Hotels.com guest review
very nice would highly recommendGenuine Hotels.com guest review
I will stay again if the room is cleaner and has comfrtble beds.Genuine Expedia guest review
Very outdated.Glad it was for just one night.Genuine Hotels.com guest review
Very Pleasantly surprised! Room was big, quiet and very comfortable.Genuine Hotels.com guest review
Not good. left after 1 night. Pet friendly only stated in fine print. Rugs and carpet stained in a room that wasn't supposed to be pet friendly. Room decor was like Japanese or Chinese. Really ? In Gatlinburg ? Waiting on refund for second night.Genuine Hotels.com guest review
"Good bang for the buck"
I was looking for somewhere cheap to stay for a couple of days in Gatlinburg, and after reading some customer reviews for Red Roof vs. some other local hotels, I decided to give it a go. I feel like I lucked out - all of the other hotels were right on the street, and I'm sure they were quite noisy. The Red Roof Inn is off the street, allowing for some […] more quiet. As a single person, the room more than met my needs. It had great wifi and a refrigerator. The room was clean and comfortable. On the negative, the remote control for the TV would only go down channels, not up. Parking is not great there, but I did manage a spot out front both nights. Double check the address before you go - there used to be another Red Roof Inn that got bought by Motel 6 recently, and your GPS or Google Map might take you to the wrong place. But these were minor issues - if you are looking for cheap and quiet, you could do much worse than the Red Roof Inn. Read moreGenuine Hotels.com guest review
Rooms were good. Spacious, clean. Booked a room with a fireplace and they were all turned off and would charge extra to turn them on. Would have been nice to know in the beginning. Wanted it on the 40 degree nights! Breakfast was not good at all. Very poor. Only fruit was an apple. Only cereal,instant oatmeal, and biscuits and plain instant/canned gravy […] (no sausage) or plain toast or bagel. Read moreGenuine Hotels.com guest review
Enjoyed our stay. Only complaint was that we had a fireplace but when we asked if we could use it, the hotel staff indicated that we would have to pay an additional $20.00 to get the "gas" turned on.Genuine Hotels.com guest review
"Will stay again!"
The room was very clean and everyone was wonderful. Best breakfast of any hotel we have ever stayed at.. Will book again on next trip. There was some remodeling going on but that was not a problem.Genuine Hotels.com guest review
Stayed 2 nights and enjoyed our visit. Room was clean and very roomy.Genuine Hotels.com guest review
Enjoyed the view from our balcony and the stream flowing below was very soothing to the soul.Genuine Hotels.com guest review
"Spring Break Goodness"
We came down to Gatlinburg on short notice. We are here once a year, but didn't think we were gonna be able to make it this year. I booked this hotel based on the reviews and went in with an open mind. They are remodeling but that did not bother me. Our room was dated, but very clean. The fireplace kept us warm on the cooler nights. The Wifi was awesome!!! […] That's very important to us. The breakfast was delicious every morning. The kids loved the bear waffles. Our stay was great and if we need a hotel down here again, we will be checking this place out. Read moreGenuine Hotels.com guest review
they are remodeling they were very helpful and very niceGenuine Expedia guest review
Overall a nice place to stay. The hotel is dated but clean. Within walking distance to the main strip in Gatlinburg.Genuine Hotels.com guest review
"NOT BAD FOR THE PRICE"
Not bad red roof inn for the price but don"t expect alot when u stayGenuine Hotels.com guest review
"Cean room and comfy beds and pillows."
PRO: The hotel was clean and the beds and pillows were comfy. Free breakfast, free wifi, pet friendly, balcony,check-in easy, outdoor pool, walking distance (1/2 mile) to downtown Gatlinburg or take the trolly bus cost 50 cents, fair price. CON: Hotel is outdated, hallway is concrete floor and exterior, Breakfrast not good. I would rate it a 3/5 for […] our stay. Since we have a pet, there were no hotel downdown that are pet friendly, so if you don't have a pet, I would recommend stay at a hotel in downtown Gatlinburg, this will save you parking and walking and their price is about the same. Read moreGenuine Hotels.com guest review
While the room was very spacious and clean. We could not sleep a wink. You could hear the people in the neighboring rooms as if they were right there with you. You could hear also the running of bathwater or shower. The breakfast left a lot to be desired also. Perhaps once the renovation is completed, they will improve the quality of breakfast as well. […] Soundproofing the rooms is badly needed. Read moreGenuine Hotels.com guest review
I was disappointed how far I had to walk to the sky lift and the shops. The room was dusty and very outdated. Remodeling going on. I will not stay here again.Genuine Hotels.com guest review
"Great as usual!"
Best part was the amazing price we got this time of year! Second time we have stayed there and loved it both times!Genuine Hotels.com guest review
"Great place to stay and relax"
Rooms were amazing, clean and had fireplaces with timers for safety. Our overall experience was a great one night stay after a long day of skiing.Genuine Hotels.com guest review
Room is very old, dirty, and musty. The carpet was not vacuumed, paint was peeling off from the ceiling, the heater did not work properly. Had the heat on blast all night, but still not warm enough. The bathroom had no heat, and the hair dryer did not work. The furniture and appliances need to be replaced. The audio on the television kept going off […] and on. The hotel was too far from the main strip.The view from the balcony was the only positive thing about this stay. I would not recommend anyone to stay here and would never stay at this hotel ever again. Read moreGenuine Expedia guest review
"Great price, convenient."
We only needed a hotel for one night. It was just my husband and I, no kids. It seemed a little outdated, but no big deal. It was a great price, great location. I was only disappointed by the breakfast. Other Red Roof Inns offered a full breakfast.....this one was just cereal and waffles.Genuine Expedia guest review
Very good service. Staff was very informed about attractions and stores. Very helpful . Great experience .Genuine Hotels.com guest review
"Quiet hotel close enough to the action"
I have stayed at this hotel before and chose it again because the rooms are very spacious and the free continental breakfast is better than other hotels I have stayed at in the area.Genuine Expedia guest review
Black hair in the bed and on one of the towels. Trash on the floor around the bed and covers folded up under the bedspread. Could hear quest snoring in the next room. Out dated carpet, furniture nothing matched.Genuine Expedia guest review
Old, terrible parking, dim lighting in parking lot, Red Roof sign not lit up entire stay. The room was dingy and not cheery at all. Hotel staff were smokers who smoked everywhere and anywhere. One trash can on premises and always full. Advertised new mattresses on sign, but had old bedding.Genuine Expedia guest review
HOTEL NEEDS UPDATING AND SERIOUS MAINTANACE LOCATION WAS OK I HAVE STATED AT BETTER RED ROOF INN'S THIS ONE FOR SUCH A TOURIST TOWN IT SHOULD HAVE BEEN BETTER.!!!!!!!!!!!!!!!Genuine Hotels.com guest review
"Adequate but nothing to write home about"
The inn was dated, but clean. We were just staying the night before seeing the aquarium in the morning, so just wanted a clean, comfortable place to rest. The breakfast was good but the facilities were half-way remodeled and the floor was very slick. I almost fell twice. The staff did their job but were not overly friendly either.Genuine Expedia guest review
During freezing temperatures, about 3am we noticed the heat had gone out. Since we were leaving that morning we decided not to bother anyone. As my husband was checking out he informed them that the heat had gone out and their reply was "Well, you did book through Expedia". This was our first time staying at that hotel as well as booking through Expedia. […] They gave us a room as far from the elevator as could be. We were in the last room on the end and the only other people we encountered on that floor was in the room next to ours so now I wonder if they booked through Expedia also. This was a quick trip and for the rate we would not have complained until we got the "Well, you did book through Expedia" comment. Maybe an attitude adjustment is due here or they are in the wrong business. I highly recommend Red Roof Inn in Pigeon Forge, TN. The place we stayed could learn from them. Read moreGenuine Expedia guest review
Ok for the priceGenuine Hotels.com guest review
The room was very dirty!!!!! The carpet had not been vaccumed. The bathroom had numerous cobwebs. The hearing unit wasn't working properly which made the room cold. I will never stay here again & will not recommend.Genuine Expedia guest review
Was disappointed in location. Thought this was smack dab on the strip, but way off. Hotel staff were AWESOMEly nice. Breakfast was good. The room could have been much cleaner (toilet seat top was filthy). This hotel is really dated, but the fireplace in the room, spacious room, and friendliness of the staff helped in overlooking some of the other downs. […] TV service was a bit weird, but we were there to shop & sightsee and only sleep in the room, so for the $ it was fine. Read moreGenuine Hotels.com guest review
"Smokey Mountain Leisure"
Though this Red Roof is in process of some remodeling it was still fine. They have all new mattresses which is one of the most important things about any hotel. Cleanliness is next and our room was well cared for each day. Hotel had several room options-we took a King suite with a fireplace and got a sixth floor (great view) room with a 4poster bed. […] The fireplace and wrap around balcony was great. Also microwave,mini fridge,and coffee pot. Ideal location on strip to downtown overlooking the river. Great stay!! Read moreGenuine Hotels.com guest review
"Overnight in Gatlinburg"
I had no knowledge of this hotel. I needed two rooms adjoining with one being wheelchair accessible.They were able to do this. However, all beds here seem to be the very high mattress. For a person who cannot stand to get in the bed, it is a real stretch from chair to bed. One room had a fireplace, which was nice and the weekend was very cold. The breakfast […] bar was in a converted room, second floor. It needed some updating. For the price, I expected a little better look. Read moreGenuine Expedia guest review
"Walking distance from downtown"
Nice room. Slept well. We were on the second floor and there were doors to the adjoining rooms. You could hear everything that was going on in the other rooms.Genuine Expedia guest review
We had a good stay. They allow the first pet under 10 lbs free. Not very convenient to walk ionto downtown but there are plenty of parking lots and also spaces along the creek. Breaker kicked once and was fixed when we returned from breakfast. Very courteous, and accomodating staff. I've stayed there several times before and seems like it just keeps […] getting better. Read moreGenuine Hotels.com guest review
"disappointed in location"
hotel was being renovated but that can't be helped. Location was farther than I thought from the strip but I guess that was mainly my mistake. Staff was friendly and helpful, room was quite nice, clean/Genuine Hotels.com guest review
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