L'Hermitage Hotel Vancouver - Vancouver

788 Richard's Street, Vancouver, BC, V6B 3AYBC Canada
Guest rating 9.2 / 10
92% Recommend
(Neighbourhood average 8.0)
9.2 overall guest rating
Reviewed by 90 guests
Average for the neighbourhood is 8.0
""
01/04/2010
49.28021, -123.11763
Hotel coordinates:

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Guest review summary

  • 9.2 Average rating: All Trip Types
  • 92% Recommended
  • 90 Reviews
  • 8.8  Hotel Service
  • 9.4  Room Comfort
  • 9.4  Hotel Condition
  • 9.4  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (90) 9.2
Business (10) 8.4
Romance (23) 9.6
Family (12) 9.4
With Friends (8) 9.6
All Others (37) 9.0

Overview

Location.
This city-center property is located in Vancouver, close to Vancouver Central Public Library, Orpheum Theater, and Vancouver Art Gallery. Also nearby are BC Place Stadium and BC Place.

Features.
L'Hermitage Hotel Vancouver has a health club, an outdoor pool, a spa tub, and a sauna. Business amenities include a 24-hour business center, complimentary wireless Internet access, meeting rooms for small groups, and technology support staff. Event space measures 20 square meters. The staff can arrange concierge services, tour/ticket assistance, and dry cleaning/laundry services. Additional amenities include valet parking, a grocery/convenience store, and a garden. This is a smoke-free property (fines may apply for violations).

Guestrooms.
Amenities featured in guestrooms include iPod docking stations, cordless phones, and speakerphones. Business-friendly amenities include complimentary high-speed (wired) Internet access, complimentary wireless Internet access, and desks. All guestrooms provide coffee/tea makers. Bathrooms feature separate bathtubs and showers, bathrobes, and designer toiletries. All guestrooms at L'Hermitage Hotel Vancouver are non-smoking.

Notifications:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • Lowest Price guaranteed
  • We're just a phone call away: 1-800-CA-HOTELS (1-800-224-6835)

Amenities

Services

  • Breakfast available (surcharge)
  • Concierge services
  • Currency exchange
  • Doorman/doorwoman
  • Health club
  • Multilingual staff
  • Parking (secure)
  • Parking (surcharge)
  • Parking (valet)
  • Parking garage
  • Porter/bellhop
  • Safe-deposit box - front desk
  • Sauna
  • Security guard
  • Self parking
  • Spa tub
  • Wheelchair accessible

Business & Event

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Library
  • Meeting rooms (small groups)
  • Photocopy machines
  • Secretarial services
  • Technology support staff

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Cordless phone
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • Egyptian-cotton sheets
  • Free local calls
  • Hair dryer
  • Housekeeping
  • In-room safe
  • Internet access (complimentary)
  • iPod docking station
  • Iron/ironing board
  • Non-smoking only
  • Pillowtop mattress
  • Plasma television
  • Private bathroom
  • Satellite television service
  • Separate bathtub and shower
  • Speakerphone
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wired high-speed Internet access (complimentary)
  • Wireless high-speed Internet access (complimentary)

General

  • 24-hour business center;
  • Air-conditioned public areas;
  • Elevator/lift;
  • Fax machine;
  • Garden;
  • Grocery/convenience store;
  • Meeting facilities size in meters 20;
  • Number of buildings/towers 1;
  • Number of floors: 3;
  • Number of meeting and conference rooms 1;
  • Number of rooms: 60;
  • Patio;
  • Smoke-free property;
  • Swimming pool - outdoor;
  • Tours/ticket assistance;
  • Umbrella;
  • Wired (high-speed) Internet access - complimentary;
  • Wireless (high-speed) Internet access - complimentary;
  • Year Built 2008
Check-in time is 4 PM
Check-out time is Noon
Pet fee charged at hotel/condo
Pets accepted

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Recreation

  • Aerobics nearby
  • Bicycle rentals nearby
  • Ecotours
  • Helicopter/airplane sightseeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Pilates classes/instruction on site
  • Playground nearby
  • Running track/path nearby
  • Scooter/Moped Rentals nearby
  • Skiing - cross-country nearby
  • Skiing - downhill nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Tennis nearby
  • Whale-watching nearby
  • Yoga classes/instruction nearby

Guestrooms Guestrooms

Everest Migration

All rooms include All rooms include
  • Air conditioning
  • Bathrobes
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Cordless phone
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • Egyptian-cotton sheets
  • Free local calls
  • Hair dryer
  • Housekeeping
  • In-room safe
  • Internet access (complimentary)
  • iPod docking station
  • Iron/ironing board
  • Non-smoking only
  • Pillowtop mattress
  • Plasma television
  • Private bathroom
  • Satellite television service
  • Separate bathtub and shower
  • Speakerphone
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wired high-speed Internet access (complimentary)
  • Wireless high-speed Internet access (complimentary)

L'Hermitage Boutique Room

1 king bed. Pillowtop mattress. Egyptian-cotton sheets. Down comforter. 44 square metres. Desk. In-room safe. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). 32-inch television. Plasma television. Satellite television service. Direct-dial phone. Speakerphone. Cordless phone. Free local calls. Voice mail. Clock radio. Coffee/tea maker. Separate bathtub and shower. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Non-smoking only.

All rooms include

L'Hermitage One Bedroom Boutique Suite

1 king bed or 1 queen bed. Pillowtop mattress. Egyptian-cotton sheets. Down comforter. 59 square metres. Separate sitting area. Desk. In-room safe. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). 32-inch television. Plasma television. Satellite television service. Direct-dial phone. Speakerphone. Cordless phone. Free local calls. Voice mail. Clock radio. Coffee/tea maker. Separate bathtub and shower. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Non-smoking only.

All rooms include

L'Hermitage One Bedroom Signature Suite

1 king bed or 1 queen bed. Pillowtop mattress. Egyptian-cotton sheets. Down comforter. Patio. 70 square metres. Separate sitting area. Desk. In-room safe. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). 32-inch television. Plasma television. Satellite television service. Direct-dial phone. Speakerphone. Cordless phone. Free local calls. Voice mail. Clock radio. Kitchenette. Stovetop. Microwave. Coffee/tea maker. Dishwasher. Cookware, dishware, and utensils. Separate bathtub and shower. Designer toiletries. Bathrobes. Washer/dryer. Air conditioning. Non-smoking only.

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

A short guide to Downtown Vancouver

Downtown Vancouver sits on a peninsula bordered by Burrard Inlet, English Bay, and False Creek. Attractions include GM Place, home of the Vancouver Canucks hockey team; BC Place football stadium, home of the BC Lions football team; and Canada Place, the city's waterfront convention center and cruise-ship terminal. Visitors also enjoy browsing eclectic shops on Gastown’s cobble-stone streets.

see all hotels in Downtown Vancouver

Nearby Activities & Points of Interest

Less than 1 kilometer

  • Vancouver Central Public Library - 200 meters
  • Orpheum Theater - 200 meters
  • Vancouver Art Gallery - 300 meters
  • Pacific Centre Shopping Mall - 300 meters
  • Downtown Vancouver - 300 meters
  • Robson Square - 400 meters
  • Vancouver Playhouse - 400 meters
  • Queen Elizabeth Theatre - 400 meters
  • Christ Church Cathedral (Vancouver) - 500 meters
  • BC Place Stadium - 500 meters
  • Vancouver Harbour Water Airport (CXH) - 1000 meters

5.0+ km

  • Vancouver Intl. Airport (YVR) - 10 kilometers
  • Vancouver Boundary Bay Airport (YDT) - 23 kilometers
  • Blaine Municipal Airport (BWS) - 43 kilometers
  • Sechelt - Gibsons Airport (YHS) - 48 kilometers
  • Nanaimo Airport (YCD) - 61 kilometers
  • Nanaimo Harbour Water Aerodrome (ZNA) - 61 kilometers
  • Abbotsford Intl. Airport (YXX) - 61 kilometers
  • Waldron Island Airport (WDN) - 64 kilometers
  • Eastsound Orcas Island (ESD) - 66 kilometers
  • Stuart Island Airport (SSW) - 67 kilometers
  • Bellingham Intl. Airport (BLI) - 69 kilometers
  • Duncan Airport (DUQ) - 73 kilometers
  • Rosario Seaplane Base (RSJ) - 73 kilometers
  • Westsound Airport (WSX) - 73 kilometers
  • Roche Harbor Airport (HCE) - 74 kilometers
  • Victoria Intl. Airport (YYJ) - 75 kilometers

Reviews

The following English reviews were posted by Hotels.com guests from other countries

L'Hermitage Hotel Vancouver 2010.01.04
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Jan 4, 2010

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.12.02
Recommended Trip type: Family "Great Hotel"

Reviewed by a Hotels.com guest on Dec 2, 2009

Very nice hotel. Located near everything, so we just parked the car and walked everywhere we wanted to go. When we arrived, the room wasn't ready so they upgraded us to a nicer room, free of charge!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.12.01
Recommended Trip type: Business "Outstanding Hotel...just one issue"

Reviewed by a Hotels.com guest on Dec 1, 2009

Had a wonderful time here in November. The only downside to this place is that there is no ice machine and they have to bring the ice to your room. For 2 of my 3 nights, I received the ice within 10 minutes. The third night, it took 90 minutes and 3 phone calls to get it! But everything else was great!

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.11.18
Recommended Trip type: Family "Fantastic break"

Reviewed by Wendy of cumbria england on Nov 18, 2009

We stayed at this hotel for three nights at the end of a fantastic three weeks in Canada. Our room was just amazing really huge on the same floor as the lap pool and jacuzzi which was right outside our room. It wasnt a problem that they did'nt serve breakfast as there were lots of places to eat on the doorstep, we will stay at this hotel on our visit to Vancouver again next year.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.11.11
Recommended Trip type: Romance "Fabulous in every way!"

Reviewed by a Hotels.com guest on Nov 11, 2009

I loved this hotel. It is in a great location, convenient to everything. Boutique style hotel with many amenities- very cool patio and swimming pool on the rooftop, lovely lounge/library with fireplace also on the fourth floor, adequate, but small, fitness facility The staff was warm and welcoming. Unbelievably comfortable beds and linens, windows blocked all street noise-- it was hard to force myself out of bed in the morning. Could walk to any neighborhood from this neighborhood-- in fact, we found the entire city to be very walkable. Didn't take our car out of the garage once. Highly recommend that you try this hotel.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.11.05
Recommended Trip type: With Friends "Simply Amazing"

Reviewed by George of San Francisco on Nov 5, 2009

The hotel is small and relatively hard to find. It's collocated in a condo building right across from the Westin Grand. The rooms are beautifully appointed and quiet, especially the one facing the courtyard. Their library and the hotel terrace on the 5th floor are wonderful. Parking is overpriced, and it's on par with the Westin Grand across the alley. The hotel does not offer a more affordable self-park option, although the parking garage they use for their valet would accommodate this. If you don't want to spend $26 and don't need in and out privileges, simply drive to the back of the building and self park. The staff won't tell you to do this.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.11.01
Recommended Trip type: Romance "Very nice and close to stadium"

Reviewed by a Hotels.com guest on Nov 1, 2009

We used this hotel for a concert held in BC Place stadium. The hotel is only a few blocks from the stadium and is a very nice place with very comfortable beds and excellent amenities. The neighborhood is slightly rough around the edges, but that would be expected in downtown Vancouver next to the stadiums, wouldn't it?

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.11.01
Recommended Trip type: All Others "Vancouver has redeemed itself"

Reviewed by a Hotels.com guest on Nov 1, 2009

Two summers we stayed in an overrated fleabag, Hotel X, just two blocks away from L'Hermitage, and we paid the same price! After that experience we were ready to forsake Vancouver forever. But we returned this week because we wanted to see a concert. We were astounded by L'Hermitage. The staff was attentive and personable. The rooms were spacious, clean and well appointed. Incredilble.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.11.01
Recommended Trip type: All Others "Great Hotel"

Reviewed by Barry of Seattle on Nov 1, 2009

Quiet lux hotel

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.10.31
Recommended Trip type: Romance "First Class"

Reviewed by Paul of Mount Vernon on Oct 31, 2009

L'Hermitage is a beautiful hotel, perfectly situated in downtown Vancouver. We were dazzled by the service, the decor, the rooftop jacuzzi, and the comfortable beds. We will definitely be back.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.10.19
Recommended Trip type: Family "L'Hermitage's Quality Cannot be Beat for the Price"

Reviewed by Steve of Calgary on Oct 19, 2009

For the quality of stay there's no price comparison. The rooms were clean, spacious, comfortable and truly a home away from home for my family. I wouldn't recommend another hotel over L'Hermitage in all of Vancouver.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.10.15
Recommended Trip type: All Others "Friendly service, very attractive rooms and lay out"

Reviewed by Sarah of Seattle on Oct 15, 2009

The rooms are hip and comfortable. The bathrooms are nice and spacious and elegantly laid out - the toilet is in its own little closet, nice touch. What makes this hotel for me is the roof top lap pool and jacuzzi, they are very attractively laid out and after a day of shopping on Robson Street, its the perfect place to relax.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.10.13
Recommended Trip type: All Others "Enjoyable Stay Pre-Cruise"

Reviewed by Barbara of Bradenton on Oct 13, 2009

We arrived at the hotel in late afternoon after a full day of travel. We were informed at check in that the hotel had upgraded our room. It was a lovely large room with a comfy king size bed, fireplace, flat screen TV, The bathroom featured a glass shower, a soaking tub and a separate water closet. Everything was immaculate. The hotel staff greeted us by name each time we exited and entered the hotel. They called ahead for us for last minute dinner reservations and on both occasions we were immediately seated. The only suggestion is the satelite TV was a little tempermental and we had to call the desk to get instructions. They immediately sent a staff member up to instruct us on how to operate it. We made sure to get a business card and have already recommended this hotel to friends. We stayed at this hotel prior to embarking on a cruise and found the location very handy to everything we wished to do.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.09.23
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Sep 23, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.09.21
Recommended Trip type: With Friends "LOVED the Hotel!"

Reviewed by Megan of Long Beach on Sep 21, 2009

It was difficult to leave the hotel and explore the city with a room like that. Loved the outdoor patio, super comfy bed and fireplace. Housekeeping was always late servicing my room. Only had turndown once during my three night stay and one of the lightbulbs at a bedside lamp remained out...even after housekeeping attemped to turn it on at turndown. Other than that, the hotel was amazing. Guest Services went above and beyond to help with directions and restaurant recos. I'd def return!

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 6.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.09.16
Recommended Trip type: Romance "vancouver"

Reviewed by a Hotels.com guest on Sep 16, 2009

Hotel, is beautiful and in great shape. Rooms are very clean and nicely done. the only complaint I have when we received they said that the room type that I had reserved was flooded ???? and I have to go to a studio room instead of the one bedroom suite but they took care of parking and breakfast. Staff was very friendly. overall very good experience. I would recommend the hotel

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.09.11
Not recommended Trip type: All Others "bad service"

Reviewed by a Hotels.com guest on Sep 11, 2009

the front desk staff has attitude, valet takes 35 minutes to bring your car and your room won't be cleaned until at 5pm. i love the location and the kitchens, but was really upset with their service. wouldn't recommend this to anyone.

Overall Rating

4.0 out of value="10"
  • 2.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 2.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.08.30
Recommended Trip type: Family "What a find"

Reviewed by a Hotels.com guest on Aug 30, 2009

We loved our stay in Vancouver mostly due to the outstanding accomadations and staff at L'Hermitage. The hotel has a great location. Everything was within walking distance and the staff was very good at helping with directions and recommendations of sights worth seeing. I can't say enough about the staff. One staff member even saw us on the street and stopped to make sure we didn't need assistance! I would recommend this hotel to everyone I know.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.08.28
Recommended Trip type: Family "Chic hotel in Vancouver"

Reviewed by Olga of Chicago on Aug 28, 2009

Beautiful decor, great concierge service. Convenient due to great location to shopping and dining. Grocery store in the same street, steps from hotel. Hotel has a fully equipt kitchen and washer and dryer. We stayed for five days and had a great experience.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.08.26
Recommended Trip type: Business "Fantastic!"

Reviewed by Kristina of Los Angeles on Aug 26, 2009

This is a great new hotel, very well situated in downtown Vancouver. A block away from Library Square, right of Robson, and v. convenient. Loved the bathroom, the pool, workout room, and lounge for guests. It's also right next door to a grocery store, so easy to pick up supplies on the trip. Only negative was the bathroom amenities - very masculine smell, which is great if you're a guy, not so great for me. :)

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.08.23
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Aug 23, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.08.18
Recommended Trip type: All Others "Great Location and Rooms"

Reviewed by B of Northamptonshire on Aug 18, 2009

Booked a studio deluxe. Nice size room and very comfortable overlooking the small pool area. Would have been excellent if there was a bar. Restaurant was small and breakfast (the only meals we ate there) were pretty basic for the price. Nonetheless, an enjoyable few days spent at the L'Hermitage.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.08.13
Not recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Aug 13, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 6.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.08.09
Recommended Trip type: All Others "Would definately stay here again!"

Reviewed by K of Dorset UK on Aug 9, 2009

A lovely, luxurious hotel. Everyone from the doorman to the reception staff were very helpful. The room was WOW! A beautiful oversized bathroom and very comfortable bed. A real treat!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.08.06
Recommended Trip type: Family "Excellent Hotel"

Reviewed by a Hotels.com guest on Aug 6, 2009

Fantastic, very new hotel. Since the building also has permanent residences and only a couple of floors for the hotel, it seems like there weren't too many hotel guests, so it was nice and quiet. The staff was helpful and friendly. It's located within walking distance to many cafes/restaurants and touristy places, including the Vancouver Art Gallery, BC Place, Gaslight District. We stayed in a studio room with a small patio. It was a little tight, but very comfortable, modern and beautiful. You could tell it was all very new. The bed was one of the most comfortable I've ever slept in. The pillows were heavenly. The room had a very spacious bathroom with a separate room for the toilet and separate bathtub and glass shower. Maid service came by twice -- once to clean and once for turndown service and even left pillow spray and lip balm for us and turned on the radio (which had an iPod docking station). My only complaint about the room is that the air conditioner was very loud and made it a little hard to sleep. The continental breakfast was pricey -- $18 per person -- so we skipped out on it.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.07.31
Recommended Trip type: Family "great room for the money"

Reviewed by Murlidhar of Pune on Jul 31, 2009

The staff was courteous.The location was excellent.The room was very spacious and comfortable.The only thing I felt was that breakfast should have been included in the tariff.On the whole I'll recommend this hotel to anyone heading for Vancouver.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.07.31
Recommended Trip type: All Others "Classy Understated Hotel"

Reviewed by a Hotels.com guest on Jul 31, 2009

I loved this hotel! My sons and I stayed here for two nights. We felt like we had our own apartment. We booked a one bedroom king suite with a queen sleeper in the living room. We were in a corner so there were full length windows all around with lots of light. The fixtures in the bathroom and kitchen were all very high end. I appreciated a big walk in closet with a large safe for my luggage, etc. This is not a full service hotel--don't expect room service or a restaurant. We didn't really need that because there is a nice grocery store right below and also lots of restaurants nearby. If you want a well-located, large space with upscale amenities this is a great option.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.07.28
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Jul 28, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.07.26
Recommended Trip type: All Others "Nice, Clean, Modern and perfect location!"

Reviewed by a Hotels.com guest on Jul 26, 2009

LOVE IT. Would love to stay there again the next time I visit Vancouver. Conveniently located in the center of all, and the design is great... very modern but comfortable. Thoroughly enjoyed the stay.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.07.23
Recommended Trip type: Romance "i loved it, but still could use some work"

Reviewed by a Hotels.com guest on Jul 23, 2009

the room was wonderful, clean (except the housekeeping did a poor job on one day only, but unsure if friend who dropped by stopped her cleaning mid way- we did get free breakfast the next day for the problem) small hotel, room keys did not work half of the time, but they worked hard and were friendly. I would go back for sure. hoping they get new keys.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.07.20
Recommended Trip type: All Others "great hotel, only one year old"

Reviewed by a Hotels.com guest on Jul 20, 2009

only one year old, has very good amenity, the stuff very helpfull.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.07.16
Recommended Trip type: With Friends "Absolutely Beautiful Suites"

Reviewed by a Hotels.com guest on Jul 16, 2009

We stayed in a one-bedroom suite, and it completely exceeded our expectations considering the price that we paid. It was wonderful, and I would absolutely just live there.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.07.13
Recommended Trip type: With Friends "Excellent Boutique"

Reviewed by a Hotels.com guest on Jul 13, 2009

We were upgraded to a suite with a full kitchen with all applicances and laundry. All details were thought of in the room, right down to the pillow spray for a calming sleep!! The location was perfect downtown within walking distance to everything and transportation.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.07.13
Not recommended Trip type: All Others "Poor vibe"

Reviewed by a Hotels.com guest on Jul 13, 2009

Hotel is facing major street downtown with no entrance by car. We had park in an outside parking lot not affiliated with hotel and had to walk across the street and cross three lanes of traffic with suitcases during rush hour. Once we checked in we were told there was valet parking underground but we had already paid to park. Room decor was very nice. Staff was very stuffy. No ice machines. You need to call desk and ask. Attendant walked into our room with ice and proceeded to show us every detail about the room...how to use fireplace, how to turn on television, he also told us we could bring in food if we wanted. It felt like they didn't want us being there and didn't trust us. VERY disappointing.

Overall Rating

4.0 out of value="10"
  • 4.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.07.08
Recommended Trip type: With Friends "Excellent Hotel"

Reviewed by Marla of Seattle on Jul 8, 2009

We stayed at L'Hermitage during the recent 2009 Vancouver International Jazz Festival. L'Hermitage, a well-appointed, boutique hotel in downtown Vancouver, was perfectly located for exploring the city; it was walking distance to many of the entertainment venues, and a short drive to Granville Island. Parking is available, a plus in Vancouver, for a fee. There is no restaurant on site, but the hotel offers breakfast, although we found it a bit pricey for the what's on offer. There are a couple of very nice spaces, where you can meet friends, and there are computers available to hotel guests. The hotels.com price was outstanding, allowing us to enjoy a very nice queen suite at less than a quarter of the price offered on the hotel's website, local tourism promotion sites and other online sites.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.07.05
Recommended Trip type: All Others "Everything is Excellent"

Reviewed by J.J. of Cypress on Jul 5, 2009

Great boutique hotel. Staff and service was superior. Location excellent. Free limo took us to the cruise ship. Don't miss this excellent new hotel, especially for the price.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.07.04
Recommended Trip type: All Others "Quality Hotel"

Reviewed by R of Scotland on Jul 4, 2009

This is a good hotel, I would recommend it to anyone. We got a free upgrade and the room was large, comfortable and stylishly decorated. And more importantly it was very clean. The concierge was brilliant - very knowledgeable, friendly and helpful.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.06.28
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jun 28, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.06.28
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Jun 28, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.06.21
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jun 21, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.06.17
Recommended Trip type: Romance "Great Hotel/Excellent Service"

Reviewed by a Hotels.com guest on Jun 17, 2009

We stayed at L'Hermitage for 3 nights and I do not have one negative thing to say. The staff were extremely friendly and helpful. The room was immaculate. We were given the choice of a room on the pool side or the city side. After reading a previous comment from a guest, we chose the pool side and were very happy with the location. Our room was an upgrade and included a patio that was surrounded with plants. After a long day of exploring the city, it was a very peaceful setting to return to. We were about 4 1/2 blocks from Gastown and right around the block from the Hop-On-Hop-Off bus tour. The grocery store down the street came in very handy. We would highly recommend this hotel to others and will definitely consider staying here if we ever return to Vancouver.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.05.26
Recommended Trip type: All Others "Great Boutique Hotel in Downtown Vancouver"

Reviewed by Colin of Bloomington on May 26, 2009

L'Hermitage is a lovely boutique hotel located smack dab in the middle of downtown Vancouver just off the high end shopping stretch of Robson Street. The property is actually half hotel and half residences, so there are relatively few guests for the very attentive staff to attend to. Plus, since the property actually IS home to the residents, the amenities are really high quality. The lap pool is heated and very nicely maintained; it's located outside on a very peaceful patio just off the a very spacious two story lounge where the hotel serves an admittedly overpriced continential breakfast every morning but free coffee and tea through the remainder of the day. It also has a small library with free computer access. The property is still kind of new, so there were a few minor glitches--for example, they had some difficulty encoding my room key when I arrived. The porter was more than happy to run down and get another for me, though, so it wasn't really a big deal. Overall, and given the really meager price I paid for the room, I'd recommend this hotel to anyone in a heartbeat. Oh, and the bathrooms are gorgeous. GOR-GEE-OUS.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.05.21
Recommended Trip type: All Others "Encellent Choice"

Reviewed by H of Dumfries on May 21, 2009

Warm welcome by helpful receptionist. Went out of way to organise early uptake of room & offered free upgrade. Nice lounge, gym & heated outdoor pool & jacuzzi. Reasonable if pricey breakfast available. Very central for main shops, Granville Island, Gas town etc. Recommended.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.05.20
Recommended Trip type: Romance "Good city location"

Reviewed by a Hotels.com guest on May 20, 2009

Great location, walkable to everything. Very nice staff and clean room. Only complaint is that we could easily hear noise from the hallway.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.05.13
Recommended Trip type: Business

Reviewed by a Hotels.com guest on May 13, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.05.08
Recommended Trip type: Business "Great Hotel"

Reviewed by Bruce of Annapolis on May 8, 2009

The staff were very knowledgeable and friendly. Recommended an excellent Japanese sushi restaurant. Convenient location for my business trip. Room quality is four star.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.05.06
Recommended Trip type: Romance "Great Boutique Hotel"

Reviewed by Michelle of Mukilteo on May 6, 2009

Great location near BC Place and Robson St., wonderful bathroom, super-comfortable king size bed and lots of nice touches...small chocolates at turn-down, empty refrigerator for your goods(no annoying mini-bar to empty), electronic safe, plush bathrobes. We were not disappointed in any way!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.05.04
Recommended Trip type: Business

Reviewed by a Hotels.com guest on May 4, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.05.03
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on May 3, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
L'Hermitage Hotel Vancouver 2009.05.03
Recommended Trip type: Romance "Great Boutique Hotel in Vancouver"

Reviewed by Michelle of Seattle on May 3, 2009

We stayed two nights in early May 2009. I would definitely recommend this hotel to others and we will be staying here the next time we are in Vancouver, BC. I tend to like 3+ star hotels and this one did not disappoint! The king size bed was super comfortable, the bathroom is enormous and has every amenity you could need. A small fridge is provided without the unwanted "mini-bar" offerings so I didn't have to take anything out to keep our items cold. The location is great, lots of restaurants, bars, groceries in the area. Very close to BC Place and GM Place. Parking is a bit expensive but I thought it was worth not trying to find something on the street. No complaints at all. The staff was friendly, as well.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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