L'Hermitage Hotel - Vancouver

Very large and comfortableFabulous place to stay!

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This is a wonderful hotel in downtown Vancouver - it was a couple of blocks from the skytram and within easy walking distance of shopping and bus lines. The staff is extremely helpful, we used their umbrellas on a rainy afternoon. The pool is small but great for laps and the hot tube is amazing. I highly recommend their brunch, it is a little pricy, […] but well worth the money. The room was clean and comfortable with a kitchen and spacious bath. The room was expensive, but worth the money to be so close to easy transportation and the great customer service made it a great value. Read more

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The service at this hotel was extraordinarily good. We'd go back there in a minute.

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We stayed here for two nights for NYE 2011/2012. The location can't be beat and the hotel is very nice.

I stayed at the L'Hermitage Hotel for two nights in December, for a "romantic getaway." I traveled up from Seattle and used all the positive reviews I read online to pick this hotel. And what I read online was backed up by the hotel during my stay. The L'Hermitage Hotel is a wonderful hotel with all the amenities you could want out of a weekend stay […] in Vancouver: the hotel was very clean, the concierge was extremely helpful (they went above and beyond to help me find what I needed), and the location is excellent. I would recommend this hotel to anyone who is looking for practical location, great service and a somewhat upscale stay in Vancouver. Read more

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We arrived at L'Hermitage with high hopes based on the reviews here on Hotels dot com and we were not dissapointed. From our initial check-in to our check-out 4 days later we thoroughly enjoyed the amenities and proximity of the hotel to other areas of the city. Vancouver is an easy city to walk in and public transportation was close by. Thank you for […] a great stay! Read more

The hotel was right in the middle of downtown within walking distance to Robson Street, Granville Street, and Yaletown. Lots of restaurants, stores nearby. The hotel was very clean, comfortable, and the staff friendly. Our kids loved Hippo the canine concierge the best!

This is a pet friendly hotel and while we were told that our room was not a pet room, there was a distinct urine smell in the bathroom. They tried to eradicate it but to no avail. The lighting in the bathroom was poor but they did have a lighted make-up mirror. We like to read in bed and that was not possible with the lighting in the room. Service was […] very good, nice staff but would not go back. Read more

Luxurious, spotlessly clean, quiet and peaceful with a professional staff.

My wife and I recently stayed here and had a wonderful time. The hotel staff was wonderful and the location was perfect right in the middle of downtown Vancouver. The room was amazing. It was very spacious and the amenities were exceptional. I would highly recommend this hotel to anybody going to Vancouver.

The hotel was lovely, food at attached restaurant Q4 was excellent. Staff was friendly and very helpful. They had 2 nice bikes which we borrowed for the day and rode thru Stanley Park and to the Granville Market and then all over town to get a look around. Great stay!

I stayed at this hotel for about 8 days and was so pleasantly surprised to see that the staff here really was as friendly as other reviewers said they would be. They were amazingly friendly and service oriented, right down to Hippo, the hotel dog. I was very comfortable here. My only complaint would be that it can get kind of noisy if your room is […] near the pool. (which was surprising to us, since we didn't expect anyone to be in the pool when the temps outside were still so cold.) Otherwise, great stay. Read more

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I absolutely love this hotel. this was the second time I stayed there, and will certainly stay there again! friendly staff, conveniently located, and superb decor! The beds are comfortable and everything is very clean and chic. the breakfast is delectable as well!

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I had the best experience at this hotel - everything was perfect. The staff was superior - whatever I needed or wanted was handled immediately. The room had everything I desired, from the kitchen to the washer & dryer. Everything was perfect.

My wife and I decided to have our honeymoon in Vancouver. After much research, we decided to stay at the L'Hermitage Hotel. We got a great deal from Hotels.com, but we certainly would've paid much more for our experience with L'Hermitage. We were able to check in very early (7AM) since we arrived early. Our room was immaculate. The staff was very helpful […] and welcoming. And the location can't be beat. Simply put, if you're looking for a hotel in the heart of downtown Vancouver, look no further than the L'Hermitage Hotel. Read more

The hotel location is great. It is in the middle of downtown, which makes it easy to get anywhere you want to go. When we arrived, we were greeted by the doorman. All of the hotel staff was very kind. Our room was not quite ready (because we arrived early), so we were personally escorted to have complimentary coffee. While waiting for our room and […] enjoying our coffee, the hotel staff brought us our room key, told us us our bags were already in the room, and were very attentive to our needs. We are not very demanding people, so this far exceeded any expectations we had. When were arrived to the room, we realized that we had been upgraded to a much better room. Though the total square footage of the room was not that much, it did include a full kitchen, washroom, 2 bathrooms, office, living area, balcone, bedroom, and walk-in closets. Everything in the room was of very good quality... except the couches. They were not the most comfortable. In general, the hotel was great, and the people were nice during our entire stay. They greeted us by name, offered directions to any place we needed to go, and really focused on excellent customer service. Pros: customer service, location, cleanliness, elegance of rooms, value. Cons: pool is small (but still nice), valet takes a little while to get the car, parking is pricy (35 w/ tax). I would definitely stay here again. Read more

I would definitley stay here again. The hotel is located in a great neighborhood close to major bus stops and the train, which goes directly to the airport. There is a gorcery store next door which was very convenient when we got in late and wanted a snack. There are lots of restaurants close by and the convention center is an easy 10-15 minute walk. […] they have a heated pool and a hot tub. The room was nice and spacious and the bathroom was enormous! I loved the bathroom. Their bath supplies smell great. The staff could not have been more friendly and accomodating. The decor, service, and atmosphere are comparable to the Four Seasons. I took off a star for "condition" becuase the hallway was kept very warm. It was easy to adjust the temperature in our room, but the setting only lasted till 5:30 am for some reason so we had to get out of bed and adjust it in the morning. On the plus side, the room had operable windows. We had no problems with noise and the bed was very comfortable. Read more

Wonderful hotel - my favorite in Vancouver! Really well-appointed rooms, comfortable, and great staff. If you get a room with a kitchen, there's a great grocery store on the corner to stock -up.

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L'Hermitage is a wonderful, spacious hotel. It has been by far the nicest I've stayed in over the last six weeks of work travel. Excellent service, beautiful rooms, and a great gym and lovely outdoor, heated pool for guest.

Everything about the whole stay was amazing! I firmly believe that the staff from the front desk, bellman, concierge, and cleaning staff made the best of the stay. They were all so friendly and accomodated and recognized on a regular basis that we were there for our honeymoon and made a lot of small details that made our stay amazing. Thank you to the […] entire staff at L'Hermitage! The location was key as well we were able to walk everywhere. Read more

Excellent room. Excellent service. Excellent location. Would definitely stay there again. Just wish it had room service!

Everything was excellent, and it was a pleasure to stay in a smaller hotel where the staff recognized you each day, and went out of their way to help us. I can't remember having had such a wonderful hotel experience! The convenience to everything in Vancouver was superb , and I loved the convenience of l'Orangerie lounge and the morning breakfast. I […] can't say enough about the Concierge services, Front Desk and hotel itself. Read more

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The hotel is located centrally to all Vancouver attractions in the city, which makes for an easy walk almost anywhere. We had a boutique suite and it was perfect for our 6-night stay. The two flat panel televisions, refrigerator, comfortable bed, and awesome bathroom made for a great stay. We arrived a bit early but were able to check-in to our room […] right away. I must also say that Raymond, the Concierge, was incredibly helpful, as he helped us plan out our entire week. Thank you Raymond! An added bonus is the hotel has two very nice comfort bicycles that are loaned to guests for no charge. Vancouver is a bicycle friendly city, and since my wife and I are both avid bicyclists, we made good use of this little extra. I don't have too much on the negative side about our stay, the staff, or the hotel. One nuisance is that the hotel is located directly across the street from a small hotel that has a bar/grill. The noise was quite loud coming from the street on two of the nights of our stay, and at about 2:00 in the morning. That wasn't too big a deal though. I'd recommend the hotel to anyone. Read more

This is a wonderful property, with a very courteous and attentive staff. There is a rather complete convenience store 1/2 block south with a nice array of sandwiches and other take out food and pastries. For Catholics, the Catholic cathedral is 1 1/2 blocks north. A major stop on the metro line that runs from the airport to the waterfront is just […] 2 blocks west. It has elevators to facilitate handling luggage or wheelchairs, so no carrying heavy suitcases up stairs. Therefore there is no need to take a cab from or to the airport, a major plus. Read more

Excellent front desk and door personnel. Room even upgraded a bit. A bit pushy about the valet parking (it is a bit pricey with taxes compared to others), but overall a very pleasant experience. Boutique hotel for sure, with charm, elegance and service.

We arrived at the hotel early, but they had a room and we were able to check in early. The room was smaller than I exppected but it was fine for two. The furniture could have been cleaner. The gentleman that check us into the hotel was very friendly and gave us information about places to eat that evening. Anytime in the future when coming to Vancouver […] I would stay at this hotel. Read more

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This hotel exceeded my expectations on almost every level. The staff were friendly, efficient, and very professional. The room was even better than the pictures on the site. The 5th floor lounge, business centre, and terrace were gorgeous. I expect the rates will go up as this hotel becomes more well known, but for now it is an incredible bargain for […] what you get. Read more

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I stayed for 7 days at the L'Hermitage and it was a great experience. Everyone was very friendly and courteous. The staff always said hello even if it was in passing in the hallway or elevator. The room was beautiful and spacious. The bathroom was to die for! The location was convenient to all areas of downtown Vancouver - easy walking distance to […] Gastown, Yaletown, Chinatown, Harbour Centre and 2 Skytrain stations. The business centre was very handy to use the computers and access the internet. The hotel had complimentary wifi. My only regret was the temperature was not warm enough for me to take a dip in the outdoor pool. If I ever visit Vancouver again I would definitely return to L'Hermitage. Read more

Perfect for our short stay in Vancouver. Loved the balcony, fireplace, outdoor hot tub and friendliness of the staff. Make sure to consult the concierge for restaurant recommendations. Extremely useful. Walking distance to many interesting sites, shopping and restaurants.

L'Hermitage far exceeded our expectations! Beautiful rooms and bathrooms, wonderful ammenities, and the staff couldn't have been more friendly or helpful. We had a wonderful stay and would stay again in a heartbeat.

I have been to Vancouver a few times before, and stayed at another very highly rated hotel. If I return, I will definitely stay at this one again because it is so convenient to everything....two blocks from the SkyLink to the airport....a couple of blocks to a bus to UBC...Large and beautiful rooms with coffee/tea maker and iPod/iPhone docking station. […] Friendly staff....overall....a great choice for downtown area! Read more

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Our hotel was part of a residentila condominium and we were lucky enough to have gotten a suite that had been slated to be a one-bedroom condo. It was beautifully appointed and had a full kitchen with a great bath and laundry. The hotel left nothing to chance -- they even provided Tide for the laundry! The concierge was extremely helpful and knowledgable […] about Vancouver -- its sights, transportation, restaurants, and all the little gems a traveller wants to know about. He was very pleasant and when we reported that we weren't as pleased with a suggestion, he went and tried it and agreed with us -- took constructive suggestions as they were given. Read more

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