"Great location, great staff, small issues."
I booked the private pool villa. The room was closest of all other rooms to the beach. It had access to the public pool as well as a private pool. The air cond worked really well except for my last night where it stopped producing cool air. We called the front desk and the hotel engineer was onsite and fixed the problem in less than an hour. Mosquitoes, […] not a lot, but it just takes one or two to be annoying. I had to deal with it every night. I understand that this is nature and very difficult (or even impossible) to handle, I can't blame this on the hotel. I am merely giving an account of the experience. The bathroom was fine except for a constant smell of sulfur near the toilet. I believe it was coming up from the drain near the toilet. The last two nights my girlfriend encountered two relatively large millipedes crawling around the shower area. I think one got as far as the bedroom because I only saw one in the shower and when I asked her about the other one, she told me she saw it (but lost sight of it) in the bedroom. The WIFI could be better, I only received 2 access codes. Between my girlfriend and I, we had over 5 devices so it was rather inconvenient. Overall a decent experience, but I wouldn't book the private villa again. Read moreGenuine Hotels.com guest review
"Surely there's somewhere else to stay??????"
Front desk service was totally unacceptable, not interested in the guests, inflexible with room assignment even though plenty of rooms were available. No poolside furniture and no beachfront se.rvices or furniture were available. I finally got the security guard to call someone to bring a drink out to the patio. My room terrace had no furnitureGenuine Hotels.com guest review
"Exceptional value...great location and staff."
Highly recommended. Lateefah and the staff at La Flora went above and beyond, to ensure that my friends and I received first class service.Genuine Expedia guest review
"This hotel is way overrated"
This hotel is bound to disappoint - the rooms are way overpriced for what they are. I stayed in the 'lofted pool villa.' The room was not lofted. The 'private pool' was a tiny little pool that was literally right outside the bathroom door - nowhere to sit by it at all - step out the door and you're in the pool. Patong beach is gross - takes urban beach […] to an extreme I have never seen before - a whole new definition of tourist trap. The worst part of this hotel was the 'concierge.' I put concierge in quotations because, in my opinion, a concierge is a hotel employee that is familiar with the area and can set up activities based on your personal tastes. This hotel does not have that. What this hotel has is several contracts with a couple of tour groups, and a 'concierge' that sits in the front of the hotel that can set them up for you. If you are interested in ANYTHING that they do not have contracts with - restaurants, tours, massage, etc., the 'concierge' knows NOTHING and is of no help. If you absolutely insist on staying in Patong, stay at the Impiana down the street - I stayed there as well, and it was definitely better, and less expensive. Read moreGenuine Expedia guest review
I stayed at the La Flora hotel with my husband, 2 daughters, and my parents in three separate rooms. The accommodations were exceptional. The location was central, two blocks from Bangola Road. The rooms were large, spacey, overlooking the pool. The bathrooms were big with a wonderful shower and a whirlpool. Surprisingly, water and beer in our rooms […] was complimentary. This hotel is located on the beach, but the beach is not private. Also, the lounge chairs and umbrellas were NOT included. Breakfast was included with our stay, and consisted of variety of breakfast foods, pastries, fruit, Norwegian salmon, etc. Excellent. The coffee bar included cappuccino, expresso, and latte. Staff spoke very few words in English, but was very conscientious and eager to please. Steps away, there were restaurants, massage parlors, shops, and night clubs. We would not hesitate to stay in this hotel again. Read moreGenuine Hotels.com guest review
"Prime Location choose a middle room"
First of all i would like to thank all the front desk in particular Lateefa For the amazing Service and help she provided for me and my wife Best hotel in the area i've been there 7 times dnt waste ur time for the best bcuz it is the top notch in patong area. P.S take the middle rooms for less noise from the road our room was 225 which was perfect.Genuine Expedia guest review
"Very nice Hotel in the middle of too much for me"
The hotel is very nice if you can handle the noise of Patong Beach. The lobby is an open air type with the main street 25 feet away. You can hear the traffic, honking horns, guards whistle which he blows all night, and music from the party cabs in the back of the hotel. The smell of the sewer is pretty strong near the lobby. We stayed back by the beach […] where kids shot off fire works every night while we where there. Very loud in the room and would come at random times sometimes until 4:00 AM. The pool, restaurant, and rooftop bar are nice. The staff is great. You're right on the beach which was very crowded and active. You are in the middle of everything: restaurants, markets, many bars, and massage parlors. Patong Beach is not really family oriented but probably a lot of fun if you're young. I would stay out on one of the islands next time. Read moreGenuine Expedia guest review
"Heart of Patong"
Patong beach is the seedy part of Phuket - didn't know that going into the trip. However, the area is full of night life and fun things to do. La Flora is in a great location and includes a free mini bar (4 beers). Pool is great and hotel is right on the ocean. Probably expensive for the area, but worth it as the pool side rooms were great - you can […] hop in the pool from your room. Read moreGenuine Hotels.com guest review
"the closest to the beach"
very quit and quite , lovely and friendly staff , good breakfast with adding new dishes every morning. Service is very good compare to others. All staff speak good english) And frizz in lotus position whenever you pass by) Security 24/7 helps to cross that tinny but very busy roadGenuine Expedia guest review
"Great room and good service"
Everything was excellent. My only gripe was that the service desk that arranged excursions didn't seem to know very much. Perhaps they just pimp the excursions that they get a kickback on. I love to dive but all of their recommendations were basically glorified snorkel trips. When I asked where a dive shop was, it took three tries to get good directions. I […] don't want to belabor it though because everything else, particularly the service at the restaurant was great. I definitely recommend the hotel. Read moreGenuine Expedia guest review
La Flora is the fourth hotel we stayed at in Phuket and definitely our favourite. It has direct entry onto the beach and is within close proximity to Bangala Rd and shopping etc. We stayed in both a pool villa and a pool access room and we both prefferred the pool access and considering its half the price this is definitely a wise choice too. The ammenities […] are the same the room config is similar too. We couldnt fault the service and if we had any feedback it would only be that it could use some addittional shade structures at the rooftop bar- which is great for watching the sunset. I have read some other reviews that comment it is not the advertised tropical oasis as it is almost on bangala mall however the hotel was very quiet and the guards out the front will even stop traffic to allow you to cross the street. Read moreGenuine Hotels.com guest review
"Very nice hotel in patong"
Nothing to complain about the hotel except the rates..but if a good hotel in patong worth this then its a deal..Genuine Expedia guest review
"Sanctuary in the Pandemonium"
It was just as I'd hoped. A beautiful retreat in a busy part of town. Great decor, well equipped room, lots of extras and care. The front desk crew was wonderful and will help you with anything (particularly fond of my friend Apple). Near all the stores and food you can imagine. Starbucks on one side, McDonalds on the other. Located right on the beach. […] Can't wait to go back. Read moreGenuine Hotels.com guest review
"La Flora is wonderful"
WONDERFUL! The staff, the food, the room, the location were all WONDERFUL!Genuine Expedia guest review
Absolutely fantastic boutique hotel! My room overlooked the beach and ocean! Spa and restaurant are fantastic. Location is perfect and is close to everything. Hotel staff is fantastic. They are friendly and helpful with everything. I highly recommend and will stay there again!!Genuine Hotels.com guest review
Friendly staff, beach front property and very close to Bangla road which is the main road to be.Genuine Expedia guest review
Hotel was great and in a prime location. The only complaint was the mattress being extremely hard. I guess im used to the soft mattress i have at home but the bed was a little to rough for my comfort level. Other than that the hotel and staff were great. Coming out of my pool access room was very refreshing as it was extremely hot and humid. Nice pool […] made it very refreshing. Read moreGenuine Hotels.com guest review
Outstanding hotel with very good staff the room design is very modern and relaxing with a lot of space and excellent entertainment system in the room with movies on demandGenuine Expedia guest review
"Can't get any closer to the beach."
love the staff at the beautiful hotel and the free mini bar -:)Genuine Expedia guest review
"Decent Hotel but expensive"
The Hotel is centrally located, and it is just few meters away from Bangla walking street. You have only one restaurant and the breakfast breadth is very less. For Non vegetarians it may be fine, but for vegetarians, you do not get much choice other than salad and fruits and bread. The staff is good and courteous and very helpful. The Rooms are spacious, […] we took pool access room. But for the price, you may get better hotel. It is expensive. The beach is a public beach and is right behind the hotel. The reception is very small, the hotel is also not very big Read moreGenuine Hotels.com guest review
"Not so good"
We booked for a honeymoon trip and it was so noisy ...we hear everything around and men bringing horns inside the hotel !! Not good for family ...i prefet Holiday inn Patong is the bestGenuine Hotels.com guest review
"Two weeks at La Flora"
We recently spent 2 weeks at la flora and enjoyed our stay the staff were very pleasant and always keen to help with any matter, would recommend this hotel.Genuine Expedia guest review
"Great place to honeymoon"
Nice view, near to beach and town. Walking distance to shopping and entertainment at bang la road. Staff are friendly. Highly recommended to stay and have fun.Genuine Expedia guest review
"Perfect position for all the nightlife"
Great position for Bangla road, but still quiet when back in your room. Great staff, they couldn't do enough for you. Free amazing buffet breakfast with an egg chef, free minibar. Their restaurant has great food, but when we ordered the seafood platter with lobster, it came with moreton bay bugs, when questioned they said it was a rock lobster, we know […] the difference between a bug and a lobster it was not a lobster, still nice though. The best was even though check out was at noon, you could come back at 3:30 for a shower before our pick up. Read moreGenuine Expedia guest review
"Great Service,Great Location and Great Rooms"
Have travelled to and stayed in Phuket 14 times, staying in different areas and at different hotels / resorts on most occasions, but this is the best we have found so far. Would not hesitate to stay here again.Genuine Hotels.com guest review
"great weekend vacation"
arrived to a welcome drink (lychee) and flowers, taken to our Pool Villa w Loft. nice layout, entered into bedroom, with bathroom and indoor jacuzzi & loft tv room above. back area has a small private pool. the bathroom area does not have any sort of door, with only pull down screen - and completely open view to the private pool area. free minibar with […] what seems an unlimited amount of bottled water - La Flora brand. also 4 beers, 4 mix juices. coffee / tea. turn down service with candles lit in the bathroom and an electric deodorizer too.bed was comfortable and they cleaned the floors twice a day. tv in bedroom is very low volume but the tv in loft area, volume fluctuates - also needs to turn on dvd player to use - but has portable HDD drive with movies. in regards to noise, there are kids shooting fireworks on the beach at night, but also the hotel has a rooftop bar, terrace and seating area above the main hotel as well as the Pool Villas, so some sounds can be heard. breakfast was good, egg station, fresh fruits, decent variety for the 3 days we stayed - service was very prompt and good. we didnt book any excursions through the hotel but whenever we needed something the hotel was keen to offer their options to do. case in point, shortcut to Jungceylon (very short walk). locationwise, they are banked on each side by a Starbucks & McDonalds with a few parking spots, 1-2 security guys to help you cross the road, also Bangla walking street a block away. Read moreGenuine Hotels.com guest review
Everything you'd expect from a top class hotel - the breakfast packs on early departure were above and beyond.Genuine Hotels.com guest review
"Room not up to expectation"
It was supposed to be a seaview suite but the view was terrible with trees and umbrellas right in front of the room . Practically no view. It is just 2 storey hotel which you won't be see the sea beyond the trees. It was supposed to a room with balcony but the balcony was at the side of the room with no more than 1 person to stand. It was worse than […] a deluxe room. Read moreGenuine Expedia guest review
"Little piece of paradise"
Great hotel right in the middle of Patong Beach, you couldn't get more central if you tried. Even though you are right in the thick of all the action and a short walk to absolutely anything and everything in Patong, LaFlora offered fantastic privacy and absolute piece and quiet. All the staff where brilliant from the start of our holiday until the end, […] they simply couldn't have done anymore to make our stay more enjoyable. I wish we could have stayed longer. Read moreGenuine Expedia guest review
Beautiful Hotel, friendly staff who go the extra mile without asking. Peaceful & relaxing. Excellent service all the time.Genuine Expedia guest review
"A quiet oasis between the main road & the beach"
We were fortunate to have New Years Eve at the hotel. The compulsory dinner was held at the roof top restaurant. The food, the band, the service and the fireworks were world classGenuine Expedia guest review
"Close to everything"
This hotel is right up the street from Bangla road which is where all of the bars and clubs are. There are also a lot of restaurants and places to shop up and down the street. The hotel is right next to the beach. To rent a lounger on the beach was 100 THB per chair. The staff was always very helpful and accommodating and also really polite and kind. […] Room service was did a great job. The hotel is in the middle of everything so it is much more noisy than Karon or Kata beach. The spa was really nice and the services were really great. Overall our experience was really great. You really cannot beat the location of this hotel. Read moreGenuine Expedia guest review
"Great Location, friendly staff"
a very pleasant experience. Hotel location is very convinient, friendly staff.Genuine Hotels.com guest review
"Best hotel in Phuket"
I don't usually write reviews about the hotels I stay at but I thought I have to on this one. Great location near all the action of Phuket yet it's quite and private, on the beach, Very nice staff and the general manager is always around making sure everything is ok , very good foodGenuine Expedia guest review
The hotel is located at a very convenient location but can be very noisy some nights with firworks at 3am. the rooms are a great size but they are not clean properly everyday so I had to call up all the time. The mini bar is never filled up, missing towels and toilet paper. Some of the staff are not very helpful. I don't recommend the room service, […] the food on there are terrible plus way more expensive after the hotel chargers tax and service charge. The only thing that was ok was the breakfast. I would not stay there again. Read moreGenuine Expedia guest review
"great location, not really pool access!"
Really nice hotel close to everything, room large and comfortable. Bed hard but most are in Asia. Staff friendly and helpful. The only complaint we would have about our stay at La Flora was that we booked pool access room but even though the room opened up to the pool there were no steps into or out of the pool which meant you couldnt really access […] the pool there you had to leave your room via hallway and enter from the garden outside at the end of the pool.It was wasted money for us as the pool access was going to be the highlight of our accom and as it turned out we only swam once or twice in 7 days where as we would have swam once or twice a day. Read moreGenuine Expedia guest review
"Most luxurious hotel in Phuket"
Absolutely worth the money. One of the two only hotels ACTUALLY on Patong Beach. Our room (pool access room) had the pool just outside the door and the beach within 5 meters.. It was heaven. Plus the hotel is just off the top of BangLa road so it's central to everything, no need for a tuk tuk. The staff are amazing, so friendly and speak fluent English. […] There was nothing better than having a day out shopping at the markets and exploring Patong then walking back to your gorgeous airconditioned room and out on the balcony to take a refreshing dip in the pool. If you want an experience that is a little more luxurious in Patong then this is the place. One minor thing, our room was right near the beach so hearing fireworks late at night was a constant occurrence. Maybe request a quiet room if this may be an issue. Read moreGenuine Expedia guest review
All the staff were extremely friendly and helpful, great buffet breakfast, and was about 50metres from the beach. Rooms are nice and clean, and it was at the perfect location in the cityGenuine Expedia guest review
"OK hotel - close to everything in Patong"
We enjoyed our stay at La Flora given the location of the hotel, everything is right on your doorstep. The pools were very good also. However we also thought for the money we paid, the room we got was fairly average. Nothing amazing about the fit out of the room which looked dated. We were travelling on our honeymoon and probably paid a bit extra thinking […] we were going to get something amazing. Other than the location of the hotel, I couldn't recommend it for any other reason. Read moreGenuine Expedia guest review
"La Flora eperience!"
We had a thoroughly relaxing experience staying at the La Flora hotel. Staff were exceptional in their manner to please at all times, in particular The Managers were very hand's on and work alongside all staff and were only to happy to help at all times! The staff members we would like to thank are Manager Eddie, Mai at Breakfast and Ann for the beachside […] lunches. Read moreGenuine Expedia guest review
Most of the staff are friendly and courteous. The Current Restaurant where breakfast is served was very disappointing. Choice was very limited and the quality of the food was poor. The Surface Bar where you can watch the sunset, as with the rest of the hotel, was very tired and in need of refurbishment. Our room was not cleaned thoroughly and was not […] always done on time. We had to ask for something from Housekeeping almost every other night, and when it arrived, the attitude of the housekeeping staff was very poor. The rooms are a good size but were not very clean. Our shower was not working properly and we had a constant bad smell in the bathroom. We moved the bin to find a drain where the smell was coming from! Our pool was not cleaned for the last few days of our stay. Admittedly it was raining, but my wife and I still wanted to take a dip. The water was green by the time we left! We complained one day because we left at 8am and returned at 3.30pm only to find our room had not been made up. The manager offered no explanation and did not make any effort to check with us the next day if everything was ok. The Spa is excellent, and all the girls there are extremely friendly and polite. For what La Flora charges compared to other hotels in Patong, it was not worth it. It seems like they are trading off their location and have forgotten about everything else . The hotel and room was very tired and in need of a major refurbishment. Internet connection is non existent! Read moreGenuine Expedia guest review
-Fantastic hotel for couples - Would not recommend for families as pool areas very small - Great beach access - Location to restuarants excellent Overall very impressed with this hotel staff were very helpful and accomadating.Genuine Expedia guest review
"Bad nights sleep!"
The staff were absolutely wonderful. Free mini bar was great, when they filled it! But the hotel itself left a little to be desired. Our toilet kept blocking and was very embarrassing to have to keep calling someone to come and unblock it. After letting the hotel staff know we were not happy and wished to have our room changed, they moved us but only […] after another room became available. We later discovered they simply gave our old room to new guests who continued to have the same problem, rather than fixing the problem. Our two rooms and friends room on occasions had an odor, which we attributed to the toilets not working properly. The pillows that were provided were the worst I have ever slept on, even after we asked for new ones. If you are intending on taking young ones with you, you must be aware of the fact that the beach area directly accessed from the hotel has a larger portion of the gay community frequenting it. The fact that the people are gay is not the issue, but rather the older gay men and antics between the very young local men in clear view. (Most of the people simply enjoyed the beach, just the few rotten apples) But this is not something the hotel can control I believe, the large gay flag which is hoisted up a pole tends make it a meeting point, but as I said if you intend on bringing young ones with you, you need to be aware of this. Read moreGenuine Expedia guest review
"Fantastic La Flora!!!"
Fantastic little resort with amazing staff who simply could not do enough for us. It is centrally located with immediate beach access on one side and town access on the other so pleased all members of the family. Although it is right in the middle of the hustle and bustle of Patong, you can retire to the poolside and not hear the noise that surrounds […] the resort. I would thoroughly recommend to all. Read moreGenuine Expedia guest review
"great place to stay"
an awesome place right in the middle of patong beach, busiest street and comfortable stayGenuine Expedia guest review
"BEST 5 STAR HOTEL IN PATONG"
great hotel with excellent service.could not fault this place.buffet breakfast was sensational.Genuine Expedia guest review
"excellent hotel for couples, staff are amazing"
I was stayed with a friend, unfortunately hotel only has single king size beds, which was disappointing. However the staff were very helpful and friendly, specially the reception staff Latifa and Kiko. Hotel location is great if you like to be in the centre of Patong beach and dont mind the late nigh buzzGenuine Hotels.com guest review
great place to stay in pattong always come back every year!Genuine Expedia guest review
"Great Location and Staff"
My second stay at LaFlora. Very kind and helpful staff. Great location: Near Bang-La Road. Yet quiet inside the resort.Genuine Expedia guest review
"Sunbake at the Beach while shopping"
There was no grand entrance but the greeting was very warm. The staff from the security to the cleaners were very cheerful and nothing was too difficult to make our stay pleasant. They had a turn down service in the afternoons where clean towels were replenished and room tidied. Hotel in a busy & noisy street, but the pool view room was quiet. The breakfast […] was also good with variety and you could also walk out the back to the beach without crossing a busy street. Loved the whole experience. Read moreGenuine Expedia guest review
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