"I'll stay here again!"
The hotel was very convenient for me and the staff was very helpful. My luggage had been misplaced by the airline and they waived the charges for my calling the airline for updates on my belongings. They have a great cucumber water in the lobby and apples and are very near some great food.Genuine Hotels.com guest review
"Older style accommodation with charming service"
I was only staying 1 night and did not get a chance to use the restaurant and bar which looked fantastic. I stayed in a deluxe room with a bath #205 and the room was smaller than expected yet met my every need and was very comfortable. The bathroom was probably the same size as the room and very relaxing. I used the car park located in the adjacent […] building and there were no problems with the parking (booked in advance). The staff were very friendly and accommodating, there was only one person on reception. The hotel is not particularly large allowing for a more personal experience. The location is great, close to the center of town, only recently has this become somewhere to spend an evening with many new bars and restaurants popping up. If you are looking for reasonable quality with a quiet and personal touch in the CBD then I would recommend this hotel for you. Read moreGenuine Expedia guest review
"Good hotel, but tiny room"
The hotel was excellent, good facilities and friendly staff. The only problem is that the rooms are quite small.Genuine Hotels.com guest review
Response by Peppers Gallery Hotel Thank you for your review. I'm glad you enjoyed your stay with us. Our hotel caters to many different travelers. Our smaller rooms are much more cozy and cater to our corporate guests, I would recommend that for future stay you talk to our staff to help book a room that caters your needs.
"Clinical feel, more corporate than welcoming."
The hotel staff are friendly and willing to help. The room choices are limited and unfortunately ours overlooked a small unkept courtyard. The continental breakfast was poor as well. All the pastries were stale and the breakfast room is not set up well. Serve yourself to tea and coffee and manuevre your way around other guests to get to the breakfast […] bar. Its a very cumbersome room. This is a business/corporate hotel, definitely not for couples or a family. Read moreGenuine Hotels.com guest review
"Friendly, great atmosphere, delicious food"
rooms are compact, food is terrific, the art much appreciatedGenuine Hotels.com guest review
We got a great deal on this place... But it was a rough start when they put us in a lower room looking onto a street. They wouldn't move us or give us two beds until I paid for an upgrade. It was OK after that, but probably would try others next time.Genuine Hotels.com guest review
Everything is good here except my room is a bit small. Coffee machine in the room is a bonus. Honestly, Canberra is not a gd place for tourists but this hotel gave me surpriseGenuine Hotels.com guest review
Started with a very courteous and helpful front desk man.Delighted with our 3 night stay and will come again. Very nostalgic for me as I arrived in Canberra in 1960 to take up an announcing position at 2CA - my Dad was with me to ensure I secured good accommodation and on the first night he stayed at the then Acton Guest House which is now the glamorised […] Peppers Gallery Hotel. Read moreGenuine Hotels.com guest review
Response by Peppers Gallery Hotel Hi John, Thank you for your review. Its always lovely to hear story about the property from its yesteryear. It's also great to see that you had an enjoyable stay with us at Peppers Gallery Hotel, please visit us again next time you travel to Canberra.
"Close to Everything"
An excellent location within walking distance to the central business district and the lakeside park. Bus loop is nearby. Modern rooms in a heritage building.Genuine Hotels.com guest review
Response by Peppers Gallery Hotel Thank you for your review. Its great to hear you had an enjoyable stay with us. Please visit us again next time you travel to Canberra.
"Slow water flow in shower"
Shower stand's water outlet seems really slow.. the water pipe seems stuck and not flowing smoothlyGenuine Hotels.com guest review
Response by Peppers Gallery Hotel Thank you for your review. We will have a our maintenance team have a look into the water supply issue. I hope you had an enjoyable stay with us despite this issue.
"Peppers gallery. Canberra"
Had tickets to see a show. Hotel location was great (walking distance to theatre) staff were great & very accommodating. Was able to have our room available earlier due to the time of show (matinee) & the distance we had travelled from, so was able to freshen up & get ready for the show. Loved the hotel & would definitely recommend it.Genuine Hotels.com guest review
Stayed over night for my wives birthday,had dinner at the hotel,the food was absolutely first class our waiter Sam was excellent as was all staff ,our breakfast was as good as any we had in Britain or Europe . Our room was compact, never the less modern ,neat and well equipped , Well done to all involved one downer was the limited car parking avail […] able Read moreGenuine Hotels.com guest review
Balcony dirty and cobwebs need attention... Otherwise, no complaints. Would definitely stay againGenuine Hotels.com guest review
"Valentines Day 2015"
Great Night, Great Room. Only thing was the Bathroom was a bit Dark, could of had a light on the mirrorGenuine Hotels.com guest review
Response by Peppers Gallery Hotel Glad you had an enjoyable stay with us at Peppers Gallery Hotel. We will investigate options to maximize lighting within our bathrooms, thank you for you feed back, and hope you stay again with us in the near future.
"Great location, quiet and roomy"
Great location and super quiet with a great room, bed and giant bathroom. Excellent for the priceGenuine Hotels.com guest review
Response by Peppers Gallery Hotel Thank you for your feedback. Great to hear that you had an enjoyable stay with us, and enjoyed our facilities! Hope you stay with us again next time you visit Canberra.
For the short 4 days stay for an annual martial art event called Iaido and Jodo Nationals under the auspices of Australian Kendo Renmei (AKR) it was really excellent as we needed a good accommodation to relax after training all day and everyday.Genuine Hotels.com guest review
"Small rooms with poor service"
Our room was the size of a shoebox (& we didn't take the cheapest option). Our 2nd morning after waiting over an hour for our breakfast, after complaining to the waiter, we finally received breakfast. On our last. Night we had room service, again an hour later, still didn't arrive, upon complaining again (we don't complain for small matters), we were […] advised as compensation the meal would be free of charge. The meal arrived 45mins later, 1/2hr after my sons bedtime. Parking is limited & restricted. For such a built up area they do not have the parking to support the infrastructure. Never again. Read moreGenuine Expedia guest review
"Tidy hotel, close to city centre."
Hotel staff were lovely, very efficient. Hotel is in a great part of canberra, short walk to civic. Restaurants near the hotel are top class, movie theatre and variety of cafes within walking distance. Overall, our stay was fantastic.Genuine Expedia guest review
"Great night away"
A night away, great location, walking distance to fantastic restaurants, Central, room - they have done a great job redesigning an old building...bathroom was almost as big as the room itself! Two minor ( or not) let downs - the hallways are really really dark and unattractive, they have tried to make them interesting but the dark paint makes it feel […] like midnight at noon! Secondly you apparently need to pre book a parking space in the hotels car park otherwise you are left with street side parking...seriously, we travel a great deal and I have never been met with this before, it could be a deal breaker in future if parking in a secure spot is essential! Read moreGenuine Hotels.com guest review
Have stayed twice before and really enjoyed stay. This time we were allocated a terrible room - really pokey and right next to bottle bins which are emptied at 4.30am. Unfortunate. Otherwise a nice place to say.Genuine Hotels.com guest review
Hotel room was lovely but I feel it is looking a bit run down in the hallways. The hallway is very dark and the carpets had a lot of dust around the skirting boards.Genuine Expedia guest review
"Great hotel but parking is a let down"
We booked a studio king with bath tub for a great price, room was fantastic comfortable bed and big room, room service was fantastic from the Italian restaurant downstairs the only let down was the parking otherwise it would have been a 5 out of 5 for meGenuine Expedia guest review
"Short walk to CBD"
Nice hotel...usual facilities for this price range although no dressing gown. The rooms are large and clean but the place is like a rabbit warren. They had a free outdoor cinema event the night we arrived - good fun. Used this as a base for the Convention Centre (approx 15 minutes walk away) and also for the ANU. Would highly recommend this to other […] business travelers. Read moreGenuine Expedia guest review
"Weekend in Canberra"
Very good. Staff very helpful and amenities excellent.Genuine Expedia guest review
"Good hotel close to offices cafes and entertainmen"
Nice modern hotel within an older building. Good blend of old and new. Staff were very helpful and friendly.Genuine Expedia guest review
"Luxury and fabulous staff."
Our three nights at Peppers was brilliant. Super comfy bed and luxurious king room, lovely extra's like a coffee pod machine in room, bathroom with quality toiletries. Best of all was all of the staff, they could not be more friendly and helpful. Delicious Italian buffet breakfast and excellent coffee.Genuine Expedia guest review
Found the location of the hotel to be great. Really enjoyed the Italian restaurant there. Room was very spacious and staff very friendlyGenuine Hotels.com guest review
Staff very polite and accommodating, however, there needs to be a bit more flexibility in the breakfast options. Needs to be better than either a basic continental or hot menu. Sometimes people want some of the continental and say only a couple of poaches eggs. This was not allowed by the waiter.Genuine Hotels.com guest review
Response by Peppers Gallery Hotel Thank you for taking the time to review us. Sorry for the miss information at your breakfast with us. Breakfast is still new for us, however you can add extra hot items onto your breakfast for an extra charge.
We stayed there for one night only,but had great time.hotel has been recently renovated.Genuine Hotels.com guest review
Response by Peppers Gallery Hotel Thank you for your review. I'm glad you enjoyed your stay with us.
"If you are not shy, it is a good hotel."
Great location and good service but the room we stayed had one problem. Doors separate bedroom and bathroom had a gap. A person on a bed and a person on toilet seat can have eye contact. Someone must have missed measuring the size of door to be installed. I don't know if other rooms have same issues or not.Genuine Expedia guest review
"Great central location with lots at hand"
Great location near Floriade & easy walk to the city restaurants. Very nice hotel & quite a few choices to eat nearby & within the complex itself.Genuine Hotels.com guest review
"Overall good to stay~"
Except we didn't get the twin rooms we ordered for in the beginning. And the single beds are quite small, not sure big enough if it was two guys. The hallway is crazily dark by the way, and it's related to the dark-color design itself, not sure it's very welcoming. The reception guys are generally nice and very friendly,Genuine Expedia guest review
Unable to turn off room entry light (which disturbed sleep) without removing swipe card and turning all power off. Basin was not designed to full so unable wasteful of water. No hotel car park.Genuine Expedia guest review
"Cleanliness!! Very Friendly Stuff!! Comfortable!!"
Nice stay at Peppers Gallery Hotel, Canberra. Going Night Fest + Floria de Australia and having good stay here together with friendly and guider stuff. Near to Commonwealth Park and Canberra Bus StationGenuine Hotels.com guest review
"Poor reception staff"
After a four hour drive we were told the room wasn't ready at three pm. We were instructed at reception to go for a walk and couldn't tell me wether the room would be ready in half an hour or three hours. We entered our room at five pm. The next night the fire alarm sounded in the early hours of the morning complete with fire engine outside. False alarm […] we were told after all residents were up and dressed. No more sleep for us and a long drive home later. Better hotels in Canberra I'm sure. Read moreGenuine Hotels.com guest review
"Great Hotel. Centrally Located"
Great stay. Close to everything. Big, spacious apartment rooms. Great facilitiesGenuine Expedia guest review
Sarah on front desk was a wonderful host, a breath of fresh air. The room was a little stuffy, it would have been lovely to open the windows a fraction, but that is personal taste. Bath was great for a soak & a relax. Easy easy walk into town for dinner.Genuine Expedia guest review
"good value for money"
I had a comfortable stay within a short walking distance of conference facilities. Bed was comfortable, room and bathroom a decent size. A bit of a rabbit warren of a place and could have done with help lugging my suitcase but otherwise greatGenuine Hotels.com guest review
"has it all"
always enjoyable at diamant.Genuine Hotels.com guest review
"Good location but no room service at all"
Nice location , nice dinner but no milk if needed for our child untill late . The entrance to rooms is bit odd as the hotel is old ,Genuine Hotels.com guest review
Fabulous , my favourite place to stay in CanberraGenuine Hotels.com guest review
usually i don't return to hotels for a second time if they don't meet my expectations and this is my 3rd visit. As always good value and comfortable with good service where they are happy to help with any request.Genuine Hotels.com guest review
Top customer service; so polite and helpful. Even got an upgrade with a bath! The location is great if you're not from Canberra. It's right in the city heart and we were able to walk to city bars/restaurants and shopping centre. Fun exploring. I recommend driving out 20/30mins to the cellar doors for wine :)Genuine Hotels.com guest review
"Best Hotel in Canberra!"
Third time I've stayed at the Diamant and it has definitely become my favourite hotel in Canberra. The reception staff are terrific and it's wonderful after a long drive to be greeted so genuinely, and for staff to remember what one likes (eg, the minibar to be emptied, without asking). The room itself - so comfortable, with a lovely shower. The location […] in New Acton is excellent - lots of good cafes, restaurants and bars. My one regret is that I was only staying one night, but I'm sure I'll be back! Highly recommended. Read moreGenuine Hotels.com guest review
"Well located, easy access to restaurants and lake"
We found reception staff to be very welcoming & helpful. They had excellent restaurant recommendations too. Enjoyed art deco style - standard size room but fabulous bathroom.Genuine Expedia guest review
"Diamant Hotel Canberra"
Pleasant hotel consisting of modernized older buildings within the New Acton development. Very well located to all attractions, restaurants and shopping. Rooms are modern and well appointed.Genuine Expedia guest review
It was a very nice place. Very welcoming and comfortable Close to walk to all attractions and food outlets .Genuine Hotels.com guest review
"Suited our needs"
We chose this hotel because of its location, close to town but not in the centre. It worked well with street parking & easy access to freeways etc. The bathroom was exceptional with a fantastic shower. Hotel corridors were a bit gloomy but once forgotten when you were inside your room or at reception.Genuine Hotels.com guest review
"Unique hotel in great location."
Simple and quiet hotel in a great location, with several fantastic restaurants, shops and a cinema all within a minute's walk.Genuine Expedia guest review
only a few car parking spaes. otherwise have to park on the street. Nice hotel.Genuine Hotels.com guest review
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