"Good hotel, but tiny room"
The hotel was excellent, good facilities and friendly staff. The only problem is that the rooms are quite small.Genuine Hotels.com guest review
Response by Peppers Gallery Hotel Thank you for your review. I'm glad you enjoyed your stay with us. Our hotel caters to many different travelers. Our smaller rooms are much more cozy and cater to our corporate guests, I would recommend that for future stay you talk to our staff to help book a room that caters your needs.
"Clinical feel, more corporate than welcoming."
The hotel staff are friendly and willing to help. The room choices are limited and unfortunately ours overlooked a small unkept courtyard. The continental breakfast was poor as well. All the pastries were stale and the breakfast room is not set up well. Serve yourself to tea and coffee and manuevre your way around other guests to get to the breakfast […] bar. Its a very cumbersome room. This is a business/corporate hotel, definitely not for couples or a family. Read moreGenuine Hotels.com guest review
"Great night away"
A night away, great location, walking distance to fantastic restaurants, Central, room - they have done a great job redesigning an old building...bathroom was almost as big as the room itself! Two minor ( or not) let downs - the hallways are really really dark and unattractive, they have tried to make them interesting but the dark paint makes it feel […] like midnight at noon! Secondly you apparently need to pre book a parking space in the hotels car park otherwise you are left with street side parking...seriously, we travel a great deal and I have never been met with this before, it could be a deal breaker in future if parking in a secure spot is essential! Read moreGenuine Hotels.com guest review
Have stayed twice before and really enjoyed stay. This time we were allocated a terrible room - really pokey and right next to bottle bins which are emptied at 4.30am. Unfortunate. Otherwise a nice place to say.Genuine Hotels.com guest review
Found the location of the hotel to be great. Really enjoyed the Italian restaurant there. Room was very spacious and staff very friendlyGenuine Hotels.com guest review
Staff very polite and accommodating, however, there needs to be a bit more flexibility in the breakfast options. Needs to be better than either a basic continental or hot menu. Sometimes people want some of the continental and say only a couple of poaches eggs. This was not allowed by the waiter.Genuine Hotels.com guest review
Response by Peppers Gallery Hotel Thank you for taking the time to review us. Sorry for the miss information at your breakfast with us. Breakfast is still new for us, however you can add extra hot items onto your breakfast for an extra charge.
We stayed there for one night only,but had great time.hotel has been recently renovated.Genuine Hotels.com guest review
Response by Peppers Gallery Hotel Thank you for your review. I'm glad you enjoyed your stay with us.
"If you are not shy, it is a good hotel."
Great location and good service but the room we stayed had one problem. Doors separate bedroom and bathroom had a gap. A person on a bed and a person on toilet seat can have eye contact. Someone must have missed measuring the size of door to be installed. I don't know if other rooms have same issues or not.Genuine Expedia guest review
"Great central location with lots at hand"
Great location near Floriade & easy walk to the city restaurants. Very nice hotel & quite a few choices to eat nearby & within the complex itself.Genuine Hotels.com guest review
"Overall good to stay~"
Except we didn't get the twin rooms we ordered for in the beginning. And the single beds are quite small, not sure big enough if it was two guys. The hallway is crazily dark by the way, and it's related to the dark-color design itself, not sure it's very welcoming. The reception guys are generally nice and very friendly,Genuine Expedia guest review
Unable to turn off room entry light (which disturbed sleep) without removing swipe card and turning all power off. Basin was not designed to full so unable wasteful of water. No hotel car park.Genuine Expedia guest review
"Poor reception staff"
After a four hour drive we were told the room wasn't ready at three pm. We were instructed at reception to go for a walk and couldn't tell me wether the room would be ready in half an hour or three hours. We entered our room at five pm. The next night the fire alarm sounded in the early hours of the morning complete with fire engine outside. False alarm […] we were told after all residents were up and dressed. No more sleep for us and a long drive home later. Better hotels in Canberra I'm sure. Read moreGenuine Hotels.com guest review
"Great Hotel. Centrally Located"
Great stay. Close to everything. Big, spacious apartment rooms. Great facilitiesGenuine Expedia guest review
Sarah on front desk was a wonderful host, a breath of fresh air. The room was a little stuffy, it would have been lovely to open the windows a fraction, but that is personal taste. Bath was great for a soak & a relax. Easy easy walk into town for dinner.Genuine Expedia guest review
"good value for money"
I had a comfortable stay within a short walking distance of conference facilities. Bed was comfortable, room and bathroom a decent size. A bit of a rabbit warren of a place and could have done with help lugging my suitcase but otherwise greatGenuine Hotels.com guest review
"has it all"
always enjoyable at diamant.Genuine Hotels.com guest review
"Good location but no room service at all"
Nice location , nice dinner but no milk if needed for our child untill late . The entrance to rooms is bit odd as the hotel is old ,Genuine Hotels.com guest review
Fabulous , my favourite place to stay in CanberraGenuine Hotels.com guest review
usually i don't return to hotels for a second time if they don't meet my expectations and this is my 3rd visit. As always good value and comfortable with good service where they are happy to help with any request.Genuine Hotels.com guest review
Top customer service; so polite and helpful. Even got an upgrade with a bath! The location is great if you're not from Canberra. It's right in the city heart and we were able to walk to city bars/restaurants and shopping centre. Fun exploring. I recommend driving out 20/30mins to the cellar doors for wine :)Genuine Hotels.com guest review
"Best Hotel in Canberra!"
Third time I've stayed at the Diamant and it has definitely become my favourite hotel in Canberra. The reception staff are terrific and it's wonderful after a long drive to be greeted so genuinely, and for staff to remember what one likes (eg, the minibar to be emptied, without asking). The room itself - so comfortable, with a lovely shower. The location […] in New Acton is excellent - lots of good cafes, restaurants and bars. My one regret is that I was only staying one night, but I'm sure I'll be back! Highly recommended. Read moreGenuine Hotels.com guest review
"Well located, easy access to restaurants and lake"
We found reception staff to be very welcoming & helpful. They had excellent restaurant recommendations too. Enjoyed art deco style - standard size room but fabulous bathroom.Genuine Expedia guest review
"Diamant Hotel Canberra"
Pleasant hotel consisting of modernized older buildings within the New Acton development. Very well located to all attractions, restaurants and shopping. Rooms are modern and well appointed.Genuine Expedia guest review
It was a very nice place. Very welcoming and comfortable Close to walk to all attractions and food outlets .Genuine Hotels.com guest review
"Suited our needs"
We chose this hotel because of its location, close to town but not in the centre. It worked well with street parking & easy access to freeways etc. The bathroom was exceptional with a fantastic shower. Hotel corridors were a bit gloomy but once forgotten when you were inside your room or at reception.Genuine Hotels.com guest review
"Unique hotel in great location."
Simple and quiet hotel in a great location, with several fantastic restaurants, shops and a cinema all within a minute's walk.Genuine Expedia guest review
"Very small rooms , quite badly arranged , not easy"
Would not stay there again , as room v dark , v small , everything in the room inconvenient , the bed was v comfortableGenuine Hotels.com guest review
"fantastic hotel - staff and location"
Loved it. Would stay again for sure :)Genuine Hotels.com guest review
Diamant is a stylish hotel in a renovated older building. The reception and rooms are well appointed, but the hallways are dark and dingy. The café underneath serves great food and coffee. The position was great and walking distance to the city and only a few minutes drive to the galleries.Genuine Hotels.com guest review
I had a fantastic stay at the Diamant hotel. Beautiful rooms, super comfy beds, friendly and helpful staff. Will definitely stay here again for my next visit to Canberra.Genuine Expedia guest review
"Very comfortable king size bed"
The service was exceptional. They were friendly and helpful and always greeted you with a smile. The room was beautiful and comfortable. There was a gym and 4 eateries onsite. Mocan and Green Grout was recommended by the staff and it was a fantastic little place. I kept going back. Housekeeping quality was lacking a bit but overall a very comfortable […] stay and delightful. Read moreGenuine Hotels.com guest review
"Hip hotel close to Civic"
Very comfy beds ....but couldnt open the windows for some fresh air when the A/C switched itself off inthe middle of the night. The A Baker restaurant and bars closeby are great.Genuine Expedia guest review
Always excellent service, rooms are a good size with all the little extras you can need. Walking distance to great facilities.Genuine Hotels.com guest review
"Quality hotel close to Civic"
Diamant Hotel is quite a lovely refurbished hotel, a close walk to Civic, shopping and some great restaurants. We parked the car under the hotel ($15 per night) and walked everywhere we needed to go. Staff are very helpful, rooms are quite spacious, nicely furnished and the bed has to be one of the best beds we've ever slept in !! We found the 'A Baker' […] restaurant in the adjoining hotel to be a bit overpriced and a bit underwhelming but there are better options (cafe's, pubs & restaurants) only a 5-10 minute walk from the hotel. All up a very good experience and we'd definitely rebook here for future visits to Canberra. Read moreGenuine Expedia guest review
"Small personal boutique style hotel"
Staff were very helpful. I injured my knee and there was absolutely no problem getting me some ice etc. Have stayed there previously and would stay again.Genuine Hotels.com guest review
The hotel was great--newly renovated in a thoughtful and interesting style, all amenities were high quality and it managed to pull off the "boutique hotel" vibe really well--but the standout feature is the strip of restaurants downstairs. There are three and they are excellent for lounging around in. I ate outside at the tapas place (overpriced but […] still nice) and watched the sun go down on a beautiful summer day. For breakfast I ate at the bakery (A Baker) and it was delicious. In all, a cute place to stay. Read moreGenuine Hotels.com guest review
Location great, New Acton has a great atmosphere, would stay here again. Room was on the small side, but bathroom was huge!Genuine Hotels.com guest review
Rooms were very clean and well presented. Hotel amenities were a bit amiss eg. Gym in another building, no pool. Walking distance to lake, but Canberra is pretty condensed, so if you have a car, distance isn't much of a problem.Genuine Hotels.com guest review
I stayed here with my husband at the weekend. The staff were very polite and helpful. The room was comfy and quiet even though it was very close to an excellent and busy restaurant. We would definitely stay here again.The only downsides were: no pool nearby and no onsite parking (though some of the street parking was free at the weekend and there is […] a Wilson car park around the corner). Read moreGenuine Hotels.com guest review
Excellent service, professional staff in a great environmentGenuine Expedia guest review
"Great hotel, comfy bed"
Terrific room, clean and comfy and loved bathroom. Slow service at restaurant / breakfast as not enough staff on?Genuine Expedia guest review
"Lovely accommodation in vibrant area"
I loved my stay at the Diamont. The room was comfortable and clean and the Acton area is a fantastic place to explore. The room was quiet and bright and I stayed during a couple of very hot days so the efficient and icy cold air conditioning was appreciated. Would stay again and again.Genuine Expedia guest review
"Great hotel close to ANU and easy walking distance"
Stayed at this hotel to attend a conference at ANU.Genuine Expedia guest review
Enjoyed our stay, although had the standard room which was very small. Quality fixtures.Genuine Hotels.com guest review
Hotel old. Room small. Bed , pillows uncomfortable. Staff good.Genuine Hotels.com guest review
Very good location but the room was quite small and I thought it was over priced. False fire alarm went off at 6AM but no explanation was given from the hotel staff and all the guests had to wait in the lobby area for nearly one hour. I have chosen this hotel based on the previous reviews on your website but unfortunately, I could not agree with most […] of the favorable comments towards this hotel. Read moreGenuine Hotels.com guest review
"Stylish and clean"
Very impressive about the hotel service and cleanliness. If only they can have the kitchen open till late (11.00pm or midnight), that will be perfect. Not necessary for big meal but some hot food like soup and sandwiches for those who stay up late.Genuine Hotels.com guest review
"Good to stay! good staff convenient!"
Nice hotel close to Commonwealth park which currently held Floriade. I stayed one night with my car. good parking space (under cover) nice comfy bed. Wireless is bit slow (less than 1mb) but happy it's free :D don't expect too much on amenities, bring your own shampoo and conditioner if you care. I would suggest you to bring it. otherwise room is cozy, […] look classic in corridor. easy to get there as well as Floriade. Read moreGenuine Expedia guest review
"Comfortable, crisp, predictable, and economical"
A new chic part of Canberra and this hotel is in the middle of it. Well positioned by the lake though don't think views, think convenient and hip. The staff are jittery, fresh faced, and charming. They deliver on service and are responsive to simple requests like extra coffee bags. Parking is probable if you arrive at 5pm though you may have to pay […] an extra $15 otherwise. The gym is two buildings away though a casual walk through the 'wanting to be hip' neighbourhood. And it kind of is hip as well. Sydneysiders read that it is fresh and cold so the morning gym stroll so think hoodie. whoa. The restaurant for breakfast is recently renovated under the familiar signature of scratch back and clean design. Throw in some novel lighting and again it delivers. The continental breakfast is the best feature of The Diamont in my opinion. The fresh cold meats and fresh fruit are world class. This is compliments by the bircher and pastries. The chef clearly eats here and enjoys what he's doing. My partner arrived Friday night and we had some novel fun having a relaxing milk bath at the day spa next door. Your mind and body will appreciate the relaxed start to the weekend. The Diamont is everything expected and more. Read moreGenuine Expedia guest review
"I would stay here again."
The breakfast buffet was great! Would definately stay here again.Genuine Expedia guest review
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