All hotels in Canberra, Australian Capital Territory, Australia
1 room, 2 adults
You can collect Hotels.com® Rewards nights here15 Edinburgh Avenue, Canberra, ACT, 2601, Australia, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 144 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.3
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5.0 / 5Outstanding
"I'll stay here again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very convenient for me and the staff was very helpful. My luggage had been misplaced by the airline and they waived the charges for my calling the airline for updates on my belongings. They have a great cucumber water in the lobby and apples and are very near some great food.
Genuine Hotels.com guest review
2 night trip with friends Jan 7, 2015
A Traveler
US
4.0 / 5Excellent
"Older style accommodation with charming service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I was only staying 1 night and did not get a chance to use the restaurant and bar which looked fantastic. I stayed in a deluxe room with a bath #205 and the room was smaller than expected yet met my every need and was very comfortable. The bathroom was probably the same size as the room and very relaxing. I used the car park located in the adjacent building and there were no problems with the parking (booked in advance). The staff were very friendly and accommodating, there was only one person on reception. The hotel is not particularly large allowing for a more personal experience. The location is great, close to the center of town, only recently has this become somewhere to spend an evening with many new bars and restaurants popping up. If you are looking for reasonable quality with a quiet and personal touch in the CBD then I would recommend this hotel for you.
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
Well situated to the CBD. Priced well. Comfortable nights stay.
Genuine Venere guest review
Other trip Nov 22, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel, but tiny room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was excellent, good facilities and friendly staff. The only problem is that the rooms are quite small.
Genuine Hotels.com guest review
Response by Peppers Gallery Hotel
Thank you for your review. I'm glad you enjoyed your stay with us. Our hotel caters to many different travelers. Our smaller rooms are much more cozy and cater to our corporate guests, I would recommend that for future stay you talk to our staff to help book a room that caters your needs.
4 night business trip Oct 13, 2014
A Traveler
US
3.0 / 5Good
"Clinical feel, more corporate than welcoming."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel staff are friendly and willing to help. The room choices are limited and unfortunately ours overlooked a small unkept courtyard. The continental breakfast was poor as well. All the pastries were stale and the breakfast room is not set up well. Serve yourself to tea and coffee and manuevre your way around other guests to get to the breakfast bar. Its a very cumbersome room. This is a business/corporate hotel, definitely not for couples or a family.
Genuine Hotels.com guest review
1 night family trip Oct 7, 2014
Justin
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Wonderful place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic place to stay. Right up there with comfort, condition and staff assistance. No problem with parking at all if you ring the hotel once you have booked and book the security parking - as long as you don't mind paying for parking.Very peaceful and quiet location.The restaurant was top - also A Baker at the rear.
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
Sharyn
AU
3.0 / 5Good
"Pepper-ed with reasons not to stay again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This is a reasonable hotel but not reasonably priced for what it is. I get that it's Canberra and that they mostly expect a moneyed business crowd coming through but I doubt much I'd stay again when there is a lot more to choose from. Light and power fittings were a bit dodgy, the towel hook in the room was broken, water pools in the shower and stays there when you're done. There was a really weird draft in my room too (132) so avoid it if you can. The staff were really friendly and courteous though.
Genuine Hotels.com guest review
2 night business trip May 6, 2015
Paul
AU
5.0 / 5Outstanding
"One Night Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleased with the stay, great location to city centre and theatre.
Genuine Hotels.com guest review
1 night trip May 1, 2015
A Traveler
AU
3.0 / 5Good
"Good hotel depending on what you are after."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel is good, nice fittings, comfortable rooms, but I had to park a few streets away as their parking was full. Also, I pre-paid $30 online to have breakfast included and then was told at the restaurant that breakfast was only $22.
Genuine Hotels.com guest review
1 night business trip Apr 23, 2015
David
AU
4.0 / 5Excellent
"A satisfying stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My wife and I had a very satisfying stay at Peppers Gallery recently. The Hotel is close to cafes and restaurants as it is part of the "New Acton" development. A.Baker - a high quality bakery - is within the Hotel complex. A short walk takes you to Monster Restaurant - a very good restaurant where we dined twice. The Hotel room is stylishly decorated, provides a very comfortable bed, a Nespresso machine and the toiletries are of good quality. One gets the idea the Hotel takes customers comfort seriously. The only downside is lack of nearby public transport to take us to Canberra sights; but that's because it is Canberra, a city with a low walkability score. Otherwise the friendly staff were very helpful and accommodating in arranging taxis whenever we needed one. We would certainly stay here again next time we visit Canberra.
Genuine Hotels.com guest review
2 night romance trip Apr 30, 2015
Patrick
AU
4.0 / 5Excellent
"Pleasant staycation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Enjoyed the room, the friendly staff and the restaurant was excellent.
Genuine Hotels.com guest review
1 night romance trip Apr 24, 2015
John
AU
4.0 / 5Excellent
"Nice Hotel, but could do with some fine tuning..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice hotel. Outside and reception is great, but the corridors could do with some work. There was very minimal internet connection in the room that I was I as well. Hopefully the hotel can address that too. On a side note, it would be amazing if the hotel could strike some sort of deal with Max Brenner (there's a franchise across the hotel)... That would be a big plus point...well, to me at least :)
Genuine Hotels.com guest review
1 night business trip Apr 13, 2015
A Traveler
AU
4.0 / 5Excellent
"Friendly, great atmosphere, delicious food"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
rooms are compact, food is terrific, the art much appreciated
Genuine Hotels.com guest review
3 night business trip Mar 27, 2015
Kerryn
AU
2.0 / 5Fair
"very 'meh'"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
We got a great deal on this place... But it was a rough start when they put us in a lower room looking onto a street. They wouldn't move us or give us two beds until I paid for an upgrade. It was OK after that, but probably would try others next time.
Genuine Hotels.com guest review
1 night business trip Mar 22, 2015
Daniel
GB
4.0 / 5Excellent
"Happy Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything is good here except my room is a bit small. Coffee machine in the room is a bonus. Honestly, Canberra is not a gd place for tourists but this hotel gave me surprise
Genuine Hotels.com guest review
2 night trip Mar 11, 2015
A Traveler
AS
4.0 / 5Excellent
"Nostalgic visit"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Started with a very courteous and helpful front desk man.Delighted with our 3 night stay and will come again. Very nostalgic for me as I arrived in Canberra in 1960 to take up an announcing position at 2CA - my Dad was with me to ensure I secured good accommodation and on the first night he stayed at the then Acton Guest House which is now the glamorised Peppers Gallery Hotel.
Genuine Hotels.com guest review
Response by Peppers Gallery Hotel
Hi John, Thank you for your review. Its always lovely to hear story about the property from its yesteryear. It's also great to see that you had an enjoyable stay with us at Peppers Gallery Hotel, please visit us again next time you travel to Canberra.
2 night romance trip Mar 12, 2015
John
AU
5.0 / 5Outstanding
"Close to Everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
An excellent location within walking distance to the central business district and the lakeside park. Bus loop is nearby. Modern rooms in a heritage building.
Genuine Hotels.com guest review
Response by Peppers Gallery Hotel
Thank you for your review. Its great to hear you had an enjoyable stay with us. Please visit us again next time you travel to Canberra.
1 night romance trip Mar 2, 2015
David
CA
5.0 / 5Outstanding
"Slow water flow in shower"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Shower stand's water outlet seems really slow.. the water pipe seems stuck and not flowing smoothly
Genuine Hotels.com guest review
Response by Peppers Gallery Hotel
Thank you for your review. We will have a our maintenance team have a look into the water supply issue. I hope you had an enjoyable stay with us despite this issue.
1 night business trip Mar 2, 2015
A Traveler
AU
5.0 / 5Outstanding
"Peppers gallery. Canberra"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had tickets to see a show. Hotel location was great (walking distance to theatre) staff were great & very accommodating. Was able to have our room available earlier due to the time of show (matinee) & the distance we had travelled from, so was able to freshen up & get ready for the show. Loved the hotel & would definitely recommend it.
Genuine Hotels.com guest review
1 night romance trip Feb 19, 2015
COLIN
AU
5.0 / 5Outstanding
"A wonderful,weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed over night for my wives birthday,had dinner at the hotel,the food was absolutely first class our waiter Sam was excellent as was all staff ,our breakfast was as good as any we had in Britain or Europe . Our room was compact, never the less modern ,neat and well equipped , Well done to all involved one downer was the limited car parking available
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
Raymond
AU
5.0 / 5Outstanding
"Goodtimes"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Balcony dirty and cobwebs need attention... Otherwise, no complaints. Would definitely stay again
Genuine Hotels.com guest review
3 night family trip Feb 19, 2015
A Traveler
AU
4.0 / 5Excellent
"Valentines Day 2015"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great Night, Great Room. Only thing was the Bathroom was a bit Dark, could of had a light on the mirror
Genuine Hotels.com guest review
Response by Peppers Gallery Hotel
Glad you had an enjoyable stay with us at Peppers Gallery Hotel. We will investigate options to maximize lighting within our bathrooms, thank you for you feed back, and hope you stay again with us in the near future.
1 night romance trip Feb 14, 2015
Alex
AU
4.0 / 5Excellent
"Great location, quiet and roomy"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location and super quiet with a great room, bed and giant bathroom. Excellent for the price
Genuine Hotels.com guest review
Response by Peppers Gallery Hotel
Thank you for your feedback. Great to hear that you had an enjoyable stay with us, and enjoyed our facilities! Hope you stay with us again next time you visit Canberra.
1 night romance trip Feb 13, 2015
A Traveler
AU
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Staying at this hotel was an enjoyable experience.
Genuine Expedia guest review
Response by Peppers Gallery Hotel
Thank you for your 5 star review. Glad you had an enjoyable stay with us and hope you have a return visit in the near future.
Other trip Feb 15, 2015
Annemarie
AU
5.0 / 5Outstanding
"More than what we were expecting"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed in a suite with a bath tub. Bath and shower ensuite were great, room was great, air conditioning/heating control. Movies available at the front desk. only down side was lack of bubbles for the bath, but they had bath salts.
Genuine Expedia guest review
Response by Peppers Gallery Hotel
Thank you for your 5 star review. Our suite is a beautiful room, and very luxurious! And having a bath is such an added bonus for a long soak after a big day of travel or sight seeing. Our DVD's are free to hire, and will be updated with more current titles in the near future as well.
Other trip Feb 14, 2015
angel59600
AU
4.0 / 5Excellent
"wonderful central location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The central location gives easy access to the city centre. Street parking is a hassle, but can be managed. Staff attention excellent; room not spacious but adequate; bathroom facilities modern but quirky handbasin a negative. Dinner in the adjacent restaurant very good with prompt and very helpful service.
Genuine Expedia guest review
Other trip Feb 13, 2015
Ross
AU
3.0 / 5Good
"Convenient for visits to museums etc."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The reception was welcoming and helpful. We were upgraded to a superior room but thought the bathroom could have been cleaner. We were disturbed by noise from outside the hotel. The general decor needed updating particularly in the corridors which were dark and gloomy.. The breakfast was ok but no more than that. We would have reservations recommending the hotel for more than an overnight stay.
Genuine Expedia guest review
Other trip Feb 7, 2015
A Traveler
AU
5.0 / 5Outstanding
"Expectations fullfilled"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
For the short 4 days stay for an annual martial art event called Iaido and Jodo Nationals under the auspices of Australian Kendo Renmei (AKR) it was really excellent as we needed a good accommodation to relax after training all day and everyday.
Genuine Hotels.com guest review
4 night romance trip Jan 21, 2015
Ahloi
AU
4.0 / 5Excellent
"Comfortable hotel in good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The bed was good but too soft. We like a harder mattress.
Genuine Expedia guest review
Other trip Jan 26, 2015
A Traveler
AU
5.0 / 5Outstanding
"Easy, modern."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice arty hotel 10 minute walk from main bus interchange. comfy bed, stylish amenities.
Genuine Expedia guest review
Other trip Jan 21, 2015
Oscar
AU
4.0 / 5Excellent
"Very nice hotel, excellent staff, great location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We arrived well before we could check in, staff were very helpful, took our bags and went out of their way to make sure we knew our way around, when we came back they gave us an upgrade to a king room! Best place to eat was the restaurant in the hotel though their is no shortage of coffee shops and restaurants in the area, all very good too. Only down side is the parking is not in the hotel its in the building next door and is an additional cost
Genuine Expedia guest review
Other trip Jan 17, 2015
mark
AU
3.0 / 5Good
"Small rooms with poor service"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Our room was the size of a shoebox (& we didn't take the cheapest option). Our 2nd morning after waiting over an hour for our breakfast, after complaining to the waiter, we finally received breakfast. On our last. Night we had room service, again an hour later, still didn't arrive, upon complaining again (we don't complain for small matters), we were advised as compensation the meal would be free of charge. The meal arrived 45mins later, 1/2hr after my sons bedtime. Parking is limited & restricted. For such a built up area they do not have the parking to support the infrastructure. Never again.
Genuine Expedia guest review
Other trip Jan 8, 2015
alot for so lit
AU
5.0 / 5Outstanding
"Tidy hotel, close to city centre."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel staff were lovely, very efficient. Hotel is in a great part of canberra, short walk to civic. Restaurants near the hotel are top class, movie theatre and variety of cafes within walking distance. Overall, our stay was fantastic.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
AU
4.0 / 5Excellent
"Great night away"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
A night away, great location, walking distance to fantastic restaurants, Central, room - they have done a great job redesigning an old building...bathroom was almost as big as the room itself! Two minor ( or not) let downs - the hallways are really really dark and unattractive, they have tried to make them interesting but the dark paint makes it feel like midnight at noon! Secondly you apparently need to pre book a parking space in the hotels car park otherwise you are left with street side parking...seriously, we travel a great deal and I have never been met with this before, it could be a deal breaker in future if parking in a secure spot is essential!
Genuine Hotels.com guest review
1 night romance trip Dec 29, 2014
Matt
AU
4.0 / 5Excellent
"Review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Have stayed twice before and really enjoyed stay. This time we were allocated a terrible room - really pokey and right next to bottle bins which are emptied at 4.30am. Unfortunate. Otherwise a nice place to say.
Genuine Hotels.com guest review
2 night family trip Dec 15, 2014
A Traveler
NZ
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel room was lovely but I feel it is looking a bit run down in the hallways. The hallway is very dark and the carpets had a lot of dust around the skirting boards.
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
AU
4.0 / 5Excellent
"Great hotel but parking is a let down"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We booked a studio king with bath tub for a great price, room was fantastic comfortable bed and big room, room service was fantastic from the Italian restaurant downstairs the only let down was the parking otherwise it would have been a 5 out of 5 for me
Genuine Expedia guest review
Other trip Dec 8, 2014
steve
AU
4.0 / 5Excellent
"Short walk to CBD"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel...usual facilities for this price range although no dressing gown. The rooms are large and clean but the place is like a rabbit warren. They had a free outdoor cinema event the night we arrived - good fun. Used this as a base for the Convention Centre (approx 15 minutes walk away) and also for the ANU. Would highly recommend this to other business travelers.
Genuine Expedia guest review
Other trip Dec 7, 2014
Heather
AU
4.0 / 5Excellent
"Weekend in Canberra"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good. Staff very helpful and amenities excellent.
Genuine Expedia guest review
Other trip Dec 6, 2014
A Traveler
AU
4.0 / 5Excellent
"Good hotel close to offices cafes and entertainmen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice modern hotel within an older building. Good blend of old and new. Staff were very helpful and friendly.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
AU
5.0 / 5Outstanding
"Luxury and fabulous staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Our three nights at Peppers was brilliant. Super comfy bed and luxurious king room, lovely extra's like a coffee pod machine in room, bathroom with quality toiletries. Best of all was all of the staff, they could not be more friendly and helpful. Delicious Italian buffet breakfast and excellent coffee.
Genuine Expedia guest review
Other trip Nov 20, 2014
Debbie
AU
4.0 / 5Excellent
"Hotel review"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Found the location of the hotel to be great. Really enjoyed the Italian restaurant there. Room was very spacious and staff very friendly
Genuine Hotels.com guest review
2 night romance trip Nov 14, 2014
A Traveler
AU
4.0 / 5Excellent
"Pleasant stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Staff very polite and accommodating, however, there needs to be a bit more flexibility in the breakfast options. Needs to be better than either a basic continental or hot menu. Sometimes people want some of the continental and say only a couple of poaches eggs. This was not allowed by the waiter.
Genuine Hotels.com guest review
Response by Peppers Gallery Hotel
Thank you for taking the time to review us. Sorry for the miss information at your breakfast with us. Breakfast is still new for us, however you can add extra hot items onto your breakfast for an extra charge.
2 night business trip Oct 22, 2014
Michael
AU
5.0 / 5Outstanding
"nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed there for one night only,but had great time.hotel has been recently renovated.
Genuine Hotels.com guest review
Response by Peppers Gallery Hotel
Thank you for your review. I'm glad you enjoyed your stay with us.
1 night family trip Oct 5, 2014
A Traveler
AU
2.0 / 5Fair
"If you are not shy, it is a good hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Great location and good service but the room we stayed had one problem. Doors separate bedroom and bathroom had a gap. A person on a bed and a person on toilet seat can have eye contact. Someone must have missed measuring the size of door to be installed. I don't know if other rooms have same issues or not.
Genuine Expedia guest review
Other trip Oct 13, 2014
happy
AU
5.0 / 5Outstanding
"Great central location with lots at hand"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location near Floriade & easy walk to the city restaurants. Very nice hotel & quite a few choices to eat nearby & within the complex itself.
Genuine Hotels.com guest review
4 night trip with friends Oct 2, 2014
Vicki
AU
4.0 / 5Excellent
"Overall good to stay~"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Except we didn't get the twin rooms we ordered for in the beginning. And the single beds are quite small, not sure big enough if it was two guys. The hallway is crazily dark by the way, and it's related to the dark-color design itself, not sure it's very welcoming. The reception guys are generally nice and very friendly,
Genuine Expedia guest review
Other trip Oct 9, 2014
A Traveler
SG
3.0 / 5Good
"Design issues"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Unable to turn off room entry light (which disturbed sleep) without removing swipe card and turning all power off. Basin was not designed to full so unable wasteful of water. No hotel car park.
Genuine Expedia guest review
Other trip Oct 3, 2014
katy
AU
5.0 / 5Outstanding
"Cleanliness!! Very Friendly Stuff!! Comfortable!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice stay at Peppers Gallery Hotel, Canberra. Going Night Fest + Floria de Australia and having good stay here together with friendly and guider stuff. Near to Commonwealth Park and Canberra Bus Station
Genuine Hotels.com guest review
1 night romance trip Sep 26, 2014
Syahrul Hakimi
AS
3.0 / 5Good
"Poor reception staff"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
After a four hour drive we were told the room wasn't ready at three pm. We were instructed at reception to go for a walk and couldn't tell me wether the room would be ready in half an hour or three hours. We entered our room at five pm. The next night the fire alarm sounded in the early hours of the morning complete with fire engine outside. False alarm we were told after all residents were up and dressed. No more sleep for us and a long drive home later. Better hotels in Canberra I'm sure.
Genuine Hotels.com guest review
2 night romance trip Sep 21, 2014
Joe and Sue
AU
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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