All hotels in Nuevo Vallarta, Nayarit, Mexico
1 room, 2 adults
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Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732, Mexico, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 593 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.4
  • Condition
    4.6
  • Neighborhood
    4.5
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5.0 / 5Outstanding
Great place to stay.
Genuine Hotels.com guest review
6 night romance trip Jun 9, 2015
Kenneth
US
5.0 / 5Outstanding
"Fantastic all inclusive resort"
Excellent service at all inclusive resort Room and common areas were immaculate. Would recommend this resort to everyone
Genuine Hotels.com guest review
5 night romance trip Jun 2, 2015
Joanie
US
5.0 / 5Outstanding
"Great place for Family!"
We were very happy with the hotel as it had something for everyone, we had singles, married small kids and all were catered for. The shows were great, food great, Staff so so kind and helpful. We will definitely go back to stay longer for next time. Well Done Staff for making us so happy
Genuine Hotels.com guest review
3 night family trip May 7, 2015
Jossph
US
4.0 / 5Excellent
"Great location! Great Hotel"
The hotel is very clean and the staff are attentive and friendly. The rooms are comfortable and big. We had a partial ocean view room, the bed was comfortable and it had a sitting area outside. The pool was large enough that sitting was never a problem to find lounge chairs. Overall I would recommend this hotel to anyone.
Genuine Expedia guest review
Other trip Apr 22, 2015
Tara
US
5.0 / 5Outstanding
"Amazing staff made for an overall amazing stay!"
The staff were always catering to our needs. Great drinks were served for an all inclusive, especially when properly tipping the staff for the outstanding service they provide. The food at the buffet was very good, but can become a bit repetitive after 5 days. Rooms were very nice as well. Only things I could see for improvement was diversifying the buffet a bit more and be able to accommodate a reservation for the specialty restaraunts within 48hrs.
Genuine Expedia guest review
Other trip Apr 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel with a great hotel and on the beach."
Some great service at an all around great hotel. Fun and the food was very good.
Genuine Expedia guest review
Other trip Apr 21, 2015
JLF
US
5.0 / 5Outstanding
"Cant wait to go back"
Clean rooms, very friendly staff, buffet was great, Jose and Raul at the swim up bar are the best. Cant wait to go back. Only bad thing is hallways echo at night.
Genuine Expedia guest review
Other trip Apr 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Great beach"
The hotel is beautiful and elegant. The staff is friendly and hospitable. The Buffett was the best of any all inclusive buffets we've ever had. The reservation only restaurants is kind of frustrating. Can't always get ones you want. And the ones that are available aren't as good. The Krystal was fabulous however.
Genuine Expedia guest review
Other trip Apr 21, 2015
Scott and Terri
US
5.0 / 5Outstanding
"Love RIU hotels!!!"
Aftere having experienced another RIU hotel for our honeymoon (Cancun, Palace Peninsula) my husband and I decided to celebreate our one year anniversary at another RIU location. We absoulutely loved the Palace Pacifico. The hotel staff is very friendly and attentive. The hotel is very well kept and clean. We really enjoyed the variety in food at the main restaurant as well as the other specialty restaurants on site. This hotel is great if you like the beach and pool as you have the option of both, just a few steps away from each other :) I highly recommend this hotel to anyone looking for a place to relax and/or to enjoy some quality time with family and friends.
Genuine Expedia guest review
Other trip Apr 20, 2015
Leny
US
5.0 / 5Outstanding
Had an awesome time . The buffets were awesome food was really good. There was never a time you could not get food and drink. The rooms very clean and always turned down at night. Very friendly staff through out the hotel.Only negative was not enough lounge chairs available. By the pool or on the beach. Overall stay was fantastic we will stay here again.
Genuine Expedia guest review
Other trip Apr 20, 2015
A Traveler
US
5.0 / 5Outstanding
"RIU Palace was amazing!"
The RIU Palace was amazing! The people were great. The food was great. The place was beautiful. It really was a palace, and I was treated like a king!
Genuine Expedia guest review
Other trip Apr 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Customer care"
The Hotel was great and the staff took care of all are needs.
Genuine Expedia guest review
Other trip Apr 20, 2015
doug
US
4.0 / 5Excellent
"A great all-inclusive experience!"
My wife and I have been to several all-inclusive resorts and found the RIU Palace Pacifico to live up to the prior reviews (positive) and to exceed our expectations. We found the food to be of good quality and much better than the other resorts we stayed, the staff were friendly and responsive, the hotel grounds were well maintained and clean, and the rooms were comfortable and clean. The only two negatives were the restaurant reservation process and availability of chair around the pool. We arrived on a Tuesday and could not get a reservation for one of the restaurants until Saturday evening @ 9pm yet we often observed many empty tables each day for all sittings. We eventually just walked-in at requested a sitting. As for the pool chairs, the best way to described the issue involving the pool chairs is maddening. It appeared that certain folks go on vacation to compete for the best pool chair! They would "reserve" a group of chairs by placing towels and other items on them sometime after midnight then don't use/occupy them until sometime later the that afternoon. All the while families with young children search for somewhere to sit close to the pool to watch over the children. Despite the two negative items, we had a great time and plan on returning.
Genuine Expedia guest review
Other trip Apr 19, 2015
Jack
US
5.0 / 5Outstanding
"Elegant and satisfying resort experience."
My wife and I spent an April week at the Riu Palace Pacifico and experienced a warm and friendly atmosphere throughout the whose resort. The room we were assigned to was a jacuzzi suite at the end of the building facing the ocean and was wonderfully appointed, spacious in every respect, included a lanai on two sides which also had a jacuzzi for our enjoyment. The room was sparkling clean and was maintained that way by very diligent staff members. Also the mini bar and stocked refrigerator provided an extra nice touch. The food was very good in the buffet restaurants and had a wide choice of food each meal with enough variety to ward off boredom, at least for us. We had reservations at two specialty restaurants and found the food served there to be excellent, we had the grilled lobster tail at the LaToscana and the lobster rizzoto at the Krystal. The beach was wide and deep with enough palm trees for some shade if you desired it. The pool as huge with a great swim-up bar. Entertainment by the Riu Animacion crew covered a very wide range of activities, including kids games and most water sports were available at no extra charge such as boogie boards, kayaks and Hobie Cat sailboats. Evening entertainment included a variety of theme shows and comedic routines and games orchestrated by the Animacion crew. A We have stayed at all three Riu properties in the Puerto Vallarta area and liked them all very much and the Palace Pacifico stands out a bit from the others in elegance
Genuine Expedia guest review
Other trip Apr 18, 2015
Donald
US
5.0 / 5Outstanding
"Best RIU so far"
We have been to the RIU in Cancun and Mazatlan but the RIU Palace Pacifico in Puerto Vallarta has been the best so far. Would highly recommend this hotel. The staff is forever cleaning the hotel and they are always asking if everything is ok or if we need anything. I must say, you must stop by the sports bar and see Giovanni (?)! He was the best bar tender in the hotel but don't get me wrong they are all nice but he would remember your drink the entire time you were.
Genuine Expedia guest review
Other trip Apr 16, 2015
Elena
US
5.0 / 5Outstanding
"Excellent first All Inclusive"
There was 4 people in our group it was our first time out of the country. Riu Pacifico palace was great! Food was very good and high quality at the buffet. Staff was very friendly and accomodating. There was lots of activites, but we did some excursions while we were there. We just booked them at hotel. We would definitely stay at a RIU for our next vacation. Some things we learned in general. Do not exchange money at the airport. The have the worst rates regardless of what they tell you. Taxi from the airport was expensive but reasonable everywhere else. I always ask merchants the price in pesos and then dollars. Depending on the exchange rate, I used currency that benefitted me. While shopping for trinkets and souvenirs, be prepared to haggle unless you don't need to worry about saving money. If you don't like to do that, the Walmart nearby has plenty of stuff. That was were we got some Tshirts, shot glasses, and picture frames.
Genuine Expedia guest review
Other trip Apr 16, 2015
Phet
US
4.0 / 5Excellent
"best in PV"
had a great stay all the staff was incredible. had a little trouble getting reservations at the restaurants
Genuine Expedia guest review
Other trip Apr 15, 2015
Dave
US
4.0 / 5Excellent
"Not perfect, but food/service/staff is an A+"
Check in was perfect, fast and efficient. Paid for a garden view and was given a lousy room on first floor facing a adjacent hotel. no view at all. Didn't complain, it was a family trip. Room was nice, clean and after getting a roll away, good for 3 people. Bed was a bit hard but the room ac was one of the best i've ever had in Mexico. That and 4 large bottles of booze at your disposal made for a comfortable experience. The ala carte restaurant situation was the worst I have ever seen. We arrived monday and were told we could go as often as possible just not until friday, the day we were leaving. Unacceptable! Fortunately, the buffets were the best we ever had and we didn't feel like we were missing anything except sushi. Strange and delicious items were available every day and I have never seen the choice in other hotels. The staff (bartenders/waiters) were the best we have experienced. Super nice and attentive. The only complaint was allowing smoking in the outdoor dining areas. Just disgusting and i cant believe people are still that ignorant. The shows were a bit risque' but for us, it was very professional and entertaining. Again, the best we have seen. The pool was nice but the chair/seat issue was really disappointing. No chairs after 730-800 am, as they all had already been "claimed". Lack of toilets around the pool encourages people to urinate in the pool. The beach and ocean were very nice, just a general lack of resources because it was so crowded
Genuine Expedia guest review
Other trip Apr 12, 2015
shesky
US
3.0 / 5Good
"Clean Nice Hotel Mediocre Food Terrible Kids Club"
The good: the place is very clean, well maintained for rooms, grounds and pools. Food is plentiful The bad: we went during spring break high season and couldn't book any of the 3 specialty restaurants. You have to be there early in the morning at the customer service desk to wait in line for reservation... Isn't vacation about sleeping in? We ended up not able to get into any of the 3 specialty restaurants, which is really irking, 'cause you will get tired after eating 3 meals a day 5 days in a row in the same restaurant. They also require men to wear long pants to get into any of their specialty restaurants. Coming from the northwest where causal is the name in almost all restaurants is just shocking to learn this. The food is plentiful in the main buffet restaurant. However, all the food are over cooked and extremely salty: rubbery chicken and beef with lot of salt. I do think they try to do a great job with several stations grills working in front of your eyes. But I just couldn't figure out why they food was not tasty. I think it's because it has to massive cook in large quantities? Or maybe the ingredients not fresh? The kids' club is a place if you want to lock up your kids while you go do something else: don't do that. The entertainment: the live music in the evening in the main dining area and the live performance was quite good for a couple of nights. Then the Mexican music performance was not so good
Genuine Expedia guest review
Other trip Apr 12, 2015
Joanne
US
4.0 / 5Excellent
"Great Location, Great atmosphere,Awesome Stay!"
Amazing! From the room, to the staff, the location, the upgrades, it was a trip worth waiting for!
Genuine Expedia guest review
Other trip Apr 9, 2015
PT
US
4.0 / 5Excellent
"Great Hotel, Nice Beach, Huge Pool"
Stayed at the Riu for vacation last month. We had a great time. The property is very clean and the hotel is well kept. We were able to easily make reservations for the restaurants that we wanted. Just have to wake up and be in the lobby at 8 am to do that. The food at the restaurants and on the buffet is above average. Lots of variety. Many rooms do have a partial ocean view. The beds are a bit hard and the pillows on the beds aren't the best, but if that is the worst thing that we found, then I guess we are being picky. There are a variety of bars, such as a sports bar, and typical outdoor bars on the patios. The workers are always cleaning and repairing anything that needs attention. This is a very well kept hotel. The sand beach is very nice and you can walk the beach in both directions. Bucerios is a short walk as well for shopping and the basics. Distance from downtown PV is a bit a of a negative aspect.. the van ride is roughly $30 for a van from downtown PV to the hotel and that takes approximately 30 minutes. There is one large pool and a nice swim up bar in the pool. Lots of chairs for lounging on the deck around the pool. Just have to put your towel out like at any other resort to save your spot. Overall we had a great stay and will likely return sometime. This is a good hotel for the price. You will not be disappointed.
Genuine Expedia guest review
Other trip Apr 9, 2015
A Traveler
US
4.0 / 5Excellent
The hotel is very clean, the staff was excellent and the food was good. The price was good also. It is a good place for family fun or in our case a good destination for teens and parents.
Genuine Expedia guest review
Other trip Apr 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Great vacation!"
We loved the Riu Palace Pacifico! The service was wonderful, the facilities were clean and beautiful, and the entertainment staff was especially delightful! We will definitely come again.
Genuine Hotels.com guest review
6 night family trip Mar 29, 2015
Terri
US
4.0 / 5Excellent
The staff was wonderful and very attentive. The seafood restaurant was amazing! The beds were a little harder than I prefer. It was difficult to get a chair at the pool, but the pool bar and servers were great!
Genuine Expedia guest review
Other trip Apr 2, 2015
A Traveler
US
5.0 / 5Outstanding
Fantastic hotel, wonderful staff, great amenities, plenty of alcohol/water/fun/sun!
Genuine Expedia guest review
Other trip Mar 30, 2015
A Traveler
US
5.0 / 5Outstanding
Wonderful! All of it! Very relaxing and no maintenance
Genuine Expedia guest review
Other trip Mar 26, 2015
A Traveler
US
4.0 / 5Excellent
"Great getaway!"
We stayed for a long weekend. Staff tried to accommodate better room options. One of best RIU resorts that have stayed at. Hotel is about 45 minute cab ride $25-30 downtown. Resort was full and never felt that way. Downside is they don't have a designated kid area at pool, kids would be kicking and jumping in bar area. Not a lot of night time action at this resort. Better option for family. I would still go back to this resort!!
Genuine Expedia guest review
Other trip Mar 26, 2015
KC
US
1.0 / 5Poor
"BORRING PLACE WITH THE TERRIBLE FOOD"
FOOD IS TERRIBLE, BORING AS HELL PLACE. DON'T GO THERE
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Luxurious entrance and beautiful views"
Hotel is great but children's facility is very minimal. Amazing choices of food being freshly prepared in front of guests. Lots of catterpillars around the pool scared the kids and adults. Fantastic entertainment team. Can say we felt we relaxed in the lap of luxury over all .
Genuine Expedia guest review
Other trip Mar 19, 2015
Rachna
US
5.0 / 5Outstanding
"Nice all-inclusive"
We booked RIU Palace for a family reunion over spring break with kids. We have stayed at this hotel before, and though the family would like it. The hotel was nice enough to give us rooms that were on the same floor. The food is great: it is tasty and there are a lot of options, but can be a little repetitive if you are staying more than 4 or 5 days. The hotel, i.e. the lobby, pool and access is clean and well maintained. The hotel staff, cleaning staff and waiters are very friendly and go out of their way to help and accommodate the clientele. The kids enjoyed the entertainment and poolside games. The Expedia staff at the hotel (Angie) was also super helpful to book excursions. In summary, a great time was had by all.
Genuine Expedia guest review
Other trip Mar 18, 2015
Reg
US
5.0 / 5Outstanding
"Fantastic Stay"
Great hotel with even better staff. The food was fantastic and service was out of this world. Having stayed in a lot of hotels before I am pretty picky and had a phenomenal experience.
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
US
4.0 / 5Excellent
"Beautiful setting, but noisy pool"
You could not ask for a more friendly, helpful staff or a more beautiful beach and the hotel is very, very clean and well kept. If you like an all inclusive, the unlimited drinks and good food in the buffet will appeal. Skip the "Special" restaurants, you have to book them 2 days in advance and might get stuck with the 9p seating and the food was very much below expectations. How can a hotel with a great buffet restaurant have such poor food at the other restaurants, especially with a small number of guests at each seating? The decor of this hotel is supposed to be of a palace and ends up being caricature with laughably poor art and brocade furniture and faux antiques, a weird choice for a beach resort. A nice feature is that the rooms all seem to have balconies. The free flowing booze encourages some people to be loud and obnoxious and unending loud speaker activities at the pool makes it hard to find a quiet zone outside at the pool or beach. Also, why not more chaises? It was necessary to run out and reserve chaises in the am or there was no place to sit later by the pool or even on the beach. Skip the spa, it is poorly run and staffed by massage therapists who have little training. We had a nice vacation but would not chose this hotel again.
Genuine Expedia guest review
Other trip Mar 16, 2015
Connie
US
5.0 / 5Outstanding
"Riu Palace Pacifico a great place!!"
Can't go wrong with the Riu Palace hotels... this is our third Palace we've stayed in Mexico. Always a great time... Amazing how these Riu hotels shine... always kept spotless. Our room was on the 6th floor partial ocean view overlooking the pool.. Quiet at night. Food always great with so many choices. Staff friendly and always ready to please. Beach clean.... We always stay with Riu!!
Genuine Expedia guest review
Other trip Mar 15, 2015
Donna
US
5.0 / 5Outstanding
"Pacifico Fantastico!"
Lived up to what I've come to expect from RIU Palace
Genuine Hotels.com guest review
3 night family trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Good food. Wr"
I wrong bed first night-corrected next day-had long wait to get back in new room.
Genuine Expedia guest review
Other trip Mar 13, 2015
deAnn
US
5.0 / 5Outstanding
"Awesome hotel"
RUI palace is a awesome hotel loved the all inclusive, beautiful pool, good food and the staff was great. Would definitely go back to this hotel again.
Genuine Expedia guest review
Other trip Mar 11, 2015
A Traveler
US
5.0 / 5Outstanding
We lover the people. Beautiful resort with a high quality facilities, staff and food.
Genuine Expedia guest review
Other trip Mar 8, 2015
Joel
US
4.0 / 5Excellent
"Great hotel"
In order to get a seat at the pool, you needed to be down there no later then 7:15 every morning to put your towels/stuff on the chairs to reserve your spot. The beach you needed to reserve your spot no later then 8:00. You can buy an umbrella for the beach for $10 a day which is worth it if you want shade at all times. Otherwise you constantly have to move your chair under the shade of a palm tree. There was only one bathroom for the whole pool/beach area and it was down by the spa. Not very convenient. Do not do the spa massage. The cheapest massage was $20 and it was a 25 minute walk down the beach. But it was a very good value and worth the walk. I got 3 of them during the week. Our first morning we left a tip for the maid service. We came back later and the money was gone and the room was never made up. We suspect someone was going in every room and taking the tips before the cleaning people got there. Never left another tip. Other than that, our room was cleaned every day. A friend had her mascara stolen from her makeup bag. We were extra careful to put all valuables in the safe every time we left the room. There weren't tennis courts at the Palace Pacifico. You had to go to the other RIU to play tennis. Only kayaks and boogie boards were free and available. Wait staff was very good. Never had any problems with unattended towels or other belongings at the beach/pool area. Games in Sports Bar weren't good. Needed pesos for the pool table $3 a game.
Genuine Expedia guest review
Other trip Mar 7, 2015
A Traveler
US
4.0 / 5Excellent
"Nice location"
Food was good for an all-inclusive. Only cons.....really uncomfortable beds (mentioned also by others staying there) and not enough lounges in the pool area. Had a really relaxing and quiet stay....exactly what we wanted!
Genuine Expedia guest review
Other trip Mar 7, 2015
Susan
US
5.0 / 5Outstanding
"Best customer service I've ever had.!"
I've gone on many vacations, and this by far has been the best service. Our room was excellent. On one occasion when they saw us leave for the evening when we came back at night they had already cleaned up a room for the second time that day. The pool bar was excellent with our friends and awesome bartenders Jose and Cesar! The food can be a little more authentic but everything was awesome
Genuine Expedia guest review
Other trip Mar 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Pleasantly surprised"
Our first time at RIU but will not be our last. Clean, great service with a smile, and plenty of amenities. Only recommendation is to change the beds, they need more comfortable beds.
Genuine Expedia guest review
Other trip Mar 4, 2015
Sammie
US
5.0 / 5Outstanding
"Awesome"
Never seen better....upgraded us to a master suite, all we did was ask...No charge
Genuine Expedia guest review
Other trip Mar 1, 2015
A Traveler
US
3.0 / 5Good
"Not a 4 star"
Hotel is tired looking. Not a fan of having to make reservations at the restaurants to eat. I have stayed at others where you don't have to and that is much more convenient. Towel cards also. Again not convenient. Beach is okay. Not a personal fan of the Pacific. Average age when we were there was 70, so younger crowd would not enjoy. And yes people save chairs with their towels. Very annoying! I personally would not go back
Genuine Expedia guest review
Other trip Feb 28, 2015
Mary
US
5.0 / 5Outstanding
"Felt like coming home"
This was our third visit to this resort in 4 years and we were not disappointed. The level of service was excellent. Everyone went out of their way to make our stay wonderful. When we came down to breskfast our first a.m. there, Bruno greeted us and welcomed us back. He is such a great waiter, and what a phenomenal memory! We enjoyed evening drinks with Abraham, very fun to talk to and you can tell he enjoys his job. We were very happy to see the menus had changed at all the specialty restaurants, all were very good! Can't wait to visit again next year!!!!
Genuine Expedia guest review
Other trip Feb 27, 2015
andrea
US
5.0 / 5Outstanding
"Great place for an all inclusive vacation"
Our stay was very relaxing and a lot of fun. The concierge was very knowledgeable and gave us many good tips as did the front desk. The ambience was very nice. Food selection was very good and plentiful. The swimming pool and the beach was very well maintained and everything was always spotless. All bartenders were very helpful. Mike's whale watching tour on the Canua recommended by the concierge was outstanding. Will definitely recommend the Riu to all my friends who are looking to go on vacation.
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
US
4.0 / 5Excellent
"Beautiful hotel for nice price"
Beautiful resort. Excellent staff. Good food. Nice beach front with options for sun or shade. Nice walking distance to other RIU resorts. Excellent pool bar. Pool temperature perfect. Need trash receptacles around pool area and a bathroom.
Genuine Expedia guest review
Other trip Feb 22, 2015
Tami
US
4.0 / 5Excellent
"Beautifully maintained hotel."
The Riu Palace was in a beautiful setting with lush gardens and large pool. The hotel is constantly being cleaned and looks luxurious. The staff were extremely friendly and helpful. As with most all-inclusives, the food was only so-so...abundant and acceptable.
Genuine Expedia guest review
Other trip Feb 21, 2015
Julie
US
5.0 / 5Outstanding
it was amazing vacation for me. The staff was perfect, the location was good.
Genuine Expedia guest review
Other trip Feb 18, 2015
Nataliya
US
4.0 / 5Excellent
"Book your dinner reservations early!!"
The only issue we had with this resort was the dinner reservations. Apparently you're supposed to book them in advance and we weren't aware. We were told upon arrival that we could only get a reservation at one of the sit down dinner venues for ONE night out of the FOUR that we were there. This was unacceptable, considering the only options for breakfast and lunch were buffet. In other words, I was not willing to eat 3 meals a day for 3 straight days at the buffet. They did offer us reservations at the Mexican restaurant which we declined because we were eating that nearly every meal at the buffet; likewise they offered us 9pm reservations and, well, that's nearly my bedtime :) While I'm thankful that we did finally get another reservation, I was very disappointed that we had to move heaven and earth to make that happen. We had to have THREE meetings with supervisors before someone finally was "able to get us a table" at a reasonable hour at something other than the Mexican restaurant. Other than that, we really enjoyed our stay. The drinks were great, all of the staff from the front desk, to the bartenders, to the activities people were really friendly and fun to talk with. The food was totally fine. I'm from Chicago and have traveled all over the world, so I wouldn't classify this as "5 star dining", but for an all-inclusive resort in Mexico, it was great. We didn't go hungry and there were very few things I didn't eat :)
Genuine Expedia guest review
Other trip Feb 17, 2015
Jeff
US
4.0 / 5Excellent
"Overall a Great Price, Location and Vacation"
Overall we had a great experience. The staff was amazing! They were very attentive and customer service oriented. The hotel also had tons of activities to particate in! The hotel is located about 20-30 minutes from town so it is a little bit of a trek to go to the traditional Pueto Vallarta scene. The food was pretty good considering it was an all inclusive. I'd recommend making reservations to the restaurants over the buffet. Krystal was our favorite restaurant. The hotel also didn't stiff us on drinks! They poured healthy amounts of alcohol and never hesitate to provide us with anything. The only negative of the hotel would be the bed. It were stiff and the pillows and blankets needed upgraded. Regardless my boyfriend and I would return or recommend the hotel to any of our friends in a heart beat! I am sure we'll be staying at another Riu soon!
Genuine Expedia guest review
Other trip Feb 17, 2015
Stephanie
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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