"Nice hotel, close to a lot of restaurants"
I was very comfortable with the hotel setting and room and everythingGenuine Expedia guest review
Response by Staybridge Suites Hot Springs Thank you for taking the time to write a review about our hotel in Hot Springs, AR! We are glad you enjoyed your stay here with us! We hope to see you again soon!
"Lovely views and comfortable."
The room was clean and comfortable. The view of Lake Hamilton was wonderful. We enjoyed the evening social and the staff were very helpful and pleasant. I will stay here again one day and recommend this hotel for anyone.Genuine Expedia guest review
Response by Staybridge Suites Hot Springs Thank you for taking the time to write a review about our hotel in Hot Springs, AR! We are glad you enjoyed your stay with us and we are very happy you will be recommending us to others, we greatly appreciate it! Hope to see you again soon!
Nice hotel and place to stay. Nice staff. Room was lacking in cleanliness though. There was stuff stuck on the counters and had to fix the commode so it would flush. Lucky my wife thought ahead of time and brought Clorox wipes to wipe everything down, which I am very glad she did so.Genuine Expedia guest review
Response by Staybridge Suites Hot Springs Thank you for taking the time to write a review about our hotel in Hot Springs, AR. We are glad you enjoyed your stay but we hate that you had to wipe down your own room with Clorox wipes. If there is ever a cleanliness issue while you are here with us, please do not hesitate to let the front desk know so we can be sure to exceed your expectations. We hope to see you again soon!
"Staff was great!"
Hotel was exactly what I thought I was getting. The staff was great, the breakfast was great. I skipped the social hour dinner, but it just looked so so.Genuine Hotels.com guest review
Response by Staybridge Suites Hot Springs Thank you for taking the time to write a review about our hotel in Hot Springs, AR. We are glad you enjoyed your stay and that you got exactly what you were expecting!
I loved the kitchen area. Everything that I needed was there to make a quick meal. This saved money that I could use on other sights and events.Genuine Hotels.com guest review
Response by Staybridge Suites Hot Springs Thank you for taking the time to write a review about our hotel in Hot Springs, AR! We are glad you enjoyed your stay and your kitchen as well.
Great hotel, room was nice with many amenities such as a kitchen, sofa, dishwasher, utensils, quiet a/c, large fridge, view of the lake. I will definitely stay here again.Genuine Hotels.com guest review
Response by Staybridge Suites Hot Springs Thank you for taking the time to write a review about our hotel in Hot Springs, AR! We are glad you enjoyed your stay and we are excited for you guys to stay again!
It looks like they cut cost at the cost of the guest. Pillow top bed sagged in the middle. Cleaning staff often cleaned the room after 6PM. Indoor pool was too cold to stay in. Heater must have been cut off. At breakfast, Eggs were cold one morning. Orange juice was just water until I complained and they stirred it up. After a business convention arrived, […] the internet service just died. Had to use the motel WIFI next door to check my email. Overall, the motel has potential to be much better but I guess the management had other ideas. Read moreGenuine Hotels.com guest review
Response by Staybridge Suites Hot Springs Thank you for taking the time to write a review about our hotel in Hot Springs, AR! I apologize you were not pleased with your stay. Our housekeepers time varies by how many suites they have to clean. The indoor pool is set at 86 degrees. Sometimes when it's hotter outside, the pool does not seem as warm. The orange juice is mixed through a machine, we do not mix the orange juice ourselves. Please be sure to let the front desk know about any issues you may have so we can fix the issues at the hotel for you before you leave.
"FANtastic! Perfect Hotel!"
Hotel was great, there were granite countertops, shower, and even window sills! Anyhow, the bed was one of the most comfortable I'd ever slept in. It had what seemed to me to be a down alterative mattress cover and two pillows made of the same. It rained during our stay and I didn't care, I just slept in! It had a small kitchen area and would be perfect […] for someone staying a week or more. They offered quite a bit for breakfast also. It was great, I've had my share of hotel stays and this is one of the best. I highly recommend and I will be returning hopefully in a few months. Read moreGenuine Hotels.com guest review
Response by Staybridge Suites Hot Springs Thank you for taking the time to write a review about our hotel in Hot Springs, AR! We are glad you enjoyed your stay and we are looking forward for you to return!
The staff and hotel are very nice. We stayed here thinking we would be able to walk around the lake but found out all is private and can not be accessed. That was a bit disappointing. Room was great. Food just ok. Overall nice hotel.Genuine Hotels.com guest review
Response by Staybridge Suites Hot Springs Thank you for taking the time to write a review about our hotel in Hot Springs, AR. I am sorry you were disappointed that we do not have lake access. We hope to see you again soon!
"Great hotel for families"
I booked our room at the last minute. We were pleasantly suprised with it. The room had a king size bed a sofa sleeper. A little kitchen area as well. It was spacious room and the view of the lake was great. Location is convenient just a few miles from downtown. Staff was friendly and pleasant. Breakfast was awesome. Our kids enjoyed the indoor pool. […] The only complaint I had was the room could`ve been cleaner. Other than that it was good Read moreGenuine Expedia guest review
Jessica was great! Super sales ability and great team leader. Definetly staying there againGenuine Expedia guest review
"Nice area of Hot Springs next to Lake"
The fire alarms went off in the middle of the night and several times in between 7am-9am. All false alarms. If you are traveling with a trailer of any kind, parking is difficult getting into and out of the lot. The apple juice and orange juice machines weren't working at breakfast.Genuine Expedia guest review
The hotel suite was beautiful. It was also very accessible to all the things Hot Springs has to offer.Genuine Expedia guest review
You'll love everything about this place. We got a suite on 2nd floor. You got a lakeview almost from any suite, I guess. New, modern, clean. Quite and decent staff. Nice lounge as wellGenuine Expedia guest review
Was great. We will be back .Genuine Hotels.com guest review
We flew in to hot springs around 7:30 am and got to the hotel at 8am which is well before check in. They allowed us to check in early which was nice. The room was very clean and the view was great. Its a little far from the main drag of hot springs but right on the lake which provides for great views. The front desk staff was very nice, the cleaning […] staff is a touch on the rude side, all in all we had a great time and great experience and would be happy to stay there again. Read moreGenuine Hotels.com guest review
"Gorgeous views, super comfortable room"
I was super impressed with both the location (right off the main road into the downtown area, and only 20 mins from the Hot Springs historic district, and straddling Lake Catherine) and the comfort of the room. I walked into my room and was awed by how plush and new and comfortable everything was - I actually did think to myself that I could live in […] that apartment style room for quite some time. Wouldn't hesitate to recommend. Also, they had a 'social' downstairs with fajitas and whatnot but I didn't attend, so I can't speak to the quality, but when I left to go to dinner downtown, there were many happy relaxed people enjoying the food and drinks that were provided free by the hotel. Read moreGenuine Hotels.com guest review
We only stayed one night but it was great! Movie room was a nice feature.Genuine Hotels.com guest review
Our stay at Staybridge Suites was beyond what we expected. The staff was so courteous. (Adam checked us in and was so helpful). The afternoon snacks were great and the breakfast had so many choices.Genuine Hotels.com guest review
"Great place to Stay"
Enjoyed our stay. No complaintsGenuine Hotels.com guest review
"close to downtown, but also felt secluded"
Hotel was great. Be sure to bring your own snacks though since the amenities we a little pricy. Hotel staff was nice, but front desk needed a little more attention. Overall great experience. Will definitely be back.Genuine Hotels.com guest review
very nice quietGenuine Hotels.com guest review
"Our Trip to Hot Springs"
A very pleasant place to stay. The beds and pillows were the best and the breakfast choices were delicious.Genuine Expedia guest review
"nice, but not for everyone"
The hotel was clean. However, way over priced for What you get. There is no restraunt on site, no bar, and no smoking on premisis. It is very family oriented, but not so great for a romantic weekend. Also, only has one elevador and has to waite everytime coming or going. Again, way over priced for what u get.Genuine Expedia guest review
The room was very nice with kitchen and sitting area separate from the bedroom. We ordered pizza to be delivered and had dishes and silverware available. I rated comfort a 3 because of the pillows. It wasn't until the next morning that I saw a small sign that said that more pillows were in the closet, which may have suited me better. The pool was extremely […] cold. My son, being 10, didn't mind but for the adults it was very uncomfortable. Disappointed that there was no hottub. Read moreGenuine Hotels.com guest review
"great for everyone"
very nice hotel, friendly staff we had a problem with our toilet and it was taken care of promptlyGenuine Expedia guest review
best hotel stay in a long timeGenuine Hotels.com guest review
"Great hotel for a family!"
Great hotel to stay especially with a family! Very quiet! The only drawback is turning into the hotel, especially at night--difficult to see!Genuine Expedia guest review
"Nice view of Lake Hamilton"
Room was very nice with excellent furnishings. We didn't use the kitchen. The evening reception(Tues-Thurs) was nice as was breakfast, though breakfast was crowded and the few tables resulted in some people going back to the room--ours had a very nice sized table (fountain drinks were included). The price was somewhat high but good for the amenities. […] Indoor pool was nice but the water was a little cool, but not enough to keep our granddaughter from spending two hours in it. Will definitely stay here again. Read moreGenuine Hotels.com guest review
The breakfast was not as good as I expected, but it was a great place to stay and the lake was beautifulGenuine Expedia guest review
Room was a suite with 2 double beds. Clean. One TV in the bedroom and another one in the living/kitchen. Fully equipped for meal prep and utensils. Good location about 7 minutes from national park. Clean. Friendly. Adequate hot breakfast included in our reservation. Great value for the money evident when you see some of the other surrounding proper […] ties. Read moreGenuine Hotels.com guest review
"A very nice place to stay"
My wife and I stayed a couple of nights and were very pleased with the hotel. The service was great and the people were very helpful. I really enjoyed our room with the kitchen in it. It was quiet and clean. I highly recommend this hotel and we will stay there again.Genuine Hotels.com guest review
"Close but secluded"
Nicely appointed room that feels more like an apartment than a hotel. Very good breakfast selections and a convenient location to area attractions.Genuine Hotels.com guest review
Definitely clean and welcoming hotel stay.Genuine Hotels.com guest review
"Nice Hotel/A Little Out of the Way"
The hotel was clean and nice, just a little out of the way. You can't walk to anything in the downtown area, which is inconvenient for the type of town Hot Springs is. The staff was really nice once we got there, but I called a few weeks before to get some sight-seeing advice and got NO help. Not even one single recommendation! I envisioned a 16 year […] old pulling her gum and twirling in on her finger. It was pretty disappointing since its pretty much a tourist town. Read moreGenuine Expedia guest review
"Overall a nice hotel, close to downtown, Lake View"
over all this is a great hotel. Overlooks lake Hamilton. Still looks new. Great furniture and a good looking common area. Took a swim in their heated pool. Our room was a non smoking room but it smelled like people had been smoking in it before. The bed was not all that comfortable to me but everyone is different on that. The next time I"m staying in […] hot springs I plan to stay at this hotel again. my stay was January 2013 Read moreGenuine Hotels.com guest review
"Great place to relax!"
Really enjoyed a view of Lake Hamilton from my room. Excellent breakfast selections to start the morning. Clean as a whistle too. Nice modern facilities with indoor pool, jacuzzi & exercise room. Recommend turning left from the left turn lane on Central. Then go to the first stop sign and go right on Lookout Circle, as the entrance is on a curve, just […] past the left turn lane. Read moreGenuine Hotels.com guest review
"Lots of problems with my room in this hotel"
Don't take the Handicap room. We did not request Handicap but that's what we got. The TV in the bedroom would not work until I unplugged it and replugged it. The breaker tripped when we turned the light on in the bathroom. We found out it's because the light fixture was full of water apparently from a flood in the upstairs room. Our carpet was soaking […] wet. The toilet was not clean, The shower rod was about to fall out of the brackets, I did not like the hand held shower and the lack of water pressure. The Solid Core pocket door was so heavy we could barely slide it open and closed. We reported some of these problems to the front desk and they did the minimum to fix them. There is one elevator at this 4 story hotel and I could not find the stairs. At 9:30 AM every housekeeper in the building was lined up on floor one waiting for the elevator. There were at least 6 cleaning carts in the hallways blocking us off from everything and the ladies were not very eager to move them. The fitness room did not have a bench press of any kind and did not have any dumbells. There are 2 treadmills, 1 elliptical, and a weightlifting machine. I will most likely not be back to this hotel. Read moreGenuine Hotels.com guest review
"Lots to do, wish we had more time there."
This farely new hotel was as clean as a whistle. The staff was very pleasant and helpful. It was a short commute to downtown yet away from the hustle bustle. We had a very enjoyable stay there.Genuine Hotels.com guest review
"Great value for the money."
We arrived early but they allowed us to check in without having to wait. The room was clean and had plenty of space to make you comfortable. I would stay there again and recommend it to anyone. The staff was helpful in finding restaurants and places of interest.Genuine Hotels.com guest review
"Spacious and Pleasant"
and located by the lake. We've enjoyed StaybridgeGenuine Hotels.com guest review
"excessable to Garvan Gardens christmas light show"
Room was a bit smaller than discussed with online operator, reasonable due to full capacity of suites with two separate bedrooms were all booked which I requested. Hope this only a holiday issue or tourist town daily problem.Genuine Hotels.com guest review
My only complaint is that the hot tub was not hot enough and had to much clorine or bleach in it.Genuine Hotels.com guest review
My husband and i stayed in about 5 hotels in one week, and by far the staybridge suites was the absolute best. Very clean, friendly staff, amazing room with small kitchen and large fridge -- couldn't ask for more! :)Genuine Hotels.com guest review
"Much needed R & R"
It was exactly what we needed - the most comfortable hotel bed - EVER - quiet, totally equipped kitchen - we will be going back!Genuine Hotels.com guest review
"Close to downtown."
Excellent suite at an affordable price. Very well kept.Genuine Hotels.com guest review
the hotel was an excellent value for the price ,however, the pool and jacuzzi was subpar because they were not heated making my purpose for the trip less than desireable. the downtown spa centers were not what we expected, overcrowded and understaffed: so we decided to settle for the pool facilities at the hotel only to be disappointed with that feature […] as well .the desk clerk was very helpful in pointing out local attractions, she made up for any lack otherwise. be very careful trying to enter the hotel location at night! Read moreGenuine Hotels.com guest review
"Nice Home Away From Home"
Very nice hotel... turning into hotel is a huge challenge because of curve in road and lack of marking. Gym equipment was very disappointingGenuine Hotels.com guest review
I did not get the king size bed I had paid for. I did not realize it until I got out my paperwork from Hotels.com and saw that I was supposed to have had a king room. Otherwise the hotel was definitely a "will return" for us. I especially liked the weekday evening food and drink they offered and the fact that they had clothes washing facilities, including […] a laundry basket in the room. Read moreGenuine Hotels.com guest review
"Far enough away from downtown to be quiet"
We were very pleased with our room and the peace and quiet...The bed was comfortable for the first couple of nights but it was too hard and I had trouble sleeping....The shower needed a bar or handle to use while takeing a shower..kind of slippery....The powdered eggs for breakfast were awful..I stuck to fruit and yogurt.. But on the whole loved the […] experience. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )