"Spacious outdated condo"
Condo was spacious and comfortable for telluride town standards. Furnishing was a bit outdated, from the 1980's. Check in was abit of inconvenience. Be ware of cleaning fee of $25/day + 20%tax which come out to about $30 addition /day that gets added it on. A bit ironic considering the unit lacked cleaning to began with, the kitchen cabinets were filthy, […] layered with grimy oil film. Read moreGenuine Hotels.com guest review
"Plenty of room"
We loved all the space this condo had.Genuine Hotels.com guest review
Great west-end location with views. Furnishings were a little dated but an excellent value for the area. Property has a full kitchen and garage parking, Convenient to shuttle. One detail, mentioned by others, is the lack of clarity of the 25.day housekeeping charge. Hotels reservation staff said it was included. Property management company said it was […] not. Read moreGenuine Hotels.com guest review
fine place - too expensive for what it isGenuine Hotels.com guest review
Response by Silver Star Telluride Condominiums Thank you for your feedback. It is important to us to provide a good value to our guests. I'm pleased that you thought the unit was nice. I hope we have the chance to work with you in the future so that we can better meet your expectations.
"Beautiful Mountain Village location"
Check in office not staffed. Would have been nice to have some minor questions answered at check in, but picking up key and gaining access to unit was not a problem. Otherwise, the condo was very clean and we had a very enjoyable stay in TellurideGenuine Expedia guest review
"adequate, but don't get your hopes up..."
pros: the price, location, and roominess of the 2-bdrm condo cons: internet did not work, tv reception very poor, hidden cleaning fee of $25/day definitely not a "luxury" property - old and a bit worn, but not unexpected for the price. this could have been fabulous, if everything worked properly and if the property managers invested in some of the […] niceties that travelers appreciate - including professional staff. most disappointing was the horrific deck that faced the interior of the property, with smells and noises from the restaurant next door. a broken rusted old deck chair included - ha! we were jealous of the neighbors with their balcony where they could sit outside and enjoy the magnificent beauty of Telluride. Read moreGenuine Expedia guest review
"not as pictured"
Hotels.com has not updated their site. The san Sophia is now under another name (Aspen tree inn) and owner. The condo we were put in was clean and well equipped, but decorated in the 80's. Since we were only there one night, it wasn't a big deal. But definitely not luxurious or as pictured.Genuine Hotels.com guest review
"Buyer Beware of Misleading Photos"
Our Major complaints: 1) The address given 300 West Colorado is the property managment and the name is Silver...not San Sophia so it was a little confusing 2) The PHOTOS listed on the Hotels.com website ARE NOT THE PROPERTY YOU BOOK! Think more of a 1970's chain of ski condos/lodge. 3) When we called to notify management that they put us in the wrong […] property we were told that they manage many properties and that the pictures may reflect these other properties on hotels.com. They did offer to put us in a new place however it was already 9:30 at night and our kids were exhausted. 4) We called earlier in the day to notify the management that we were going to be coming in late. They told us they would leave a package outside with our name on it. But failed to tell us where. The lighting was poor and we wasted alot of time trying to locate it. 5) They fail to mention on hotels.com that there is a daily cleaning fee. 6) Wireless passcode did not work POSITIVES: 1) It was very clean and they did provide towels 2) Hot tubs and saunas were nice 3) Close to town 4) If the pictures were accurate than we would not have been so upset at first. But when you are expecting an updated decor with flat screen tv's etc. and get a 1970's look it was a little shocking to say the least. Read moreGenuine Hotels.com guest review
"Not a great place to stay on a business trip."
The condominium was hot and stuffy with little or no air flow without the aid of the fan which was located in the living room when I arrived. On the 3nd night I couldn't keep the windows open due to a star wars movie they were playing in a nearby ampitheatre. Comparing the high cost to value I'll go elsewhere the next time around.Genuine Expedia guest review
"Great Place to Visit"
Place was a real nice place, little maintence problems, closet door - broken hinge, (FIXED) screen door wouldn't slide,(FIXED but needs replaced) ventalation system poor, cold at night - very hot in the day. WI-FI was POOR and they knew it. I had to work each day and it was impossible to do work via the internet to my work computer - they said it was […] going to be reworked - Not there problem but the public transportation was a problem, they published dates and times and it was WRONG. In the daytime the walk from downtown is nice but not at 11 PM. We thought they allowed pets and they didn't..... Read moreGenuine Hotels.com guest review
"False Advertising. Luxury Condo is a joke!!!"
Extemely disappointed. Only positive is that the place was a decent size. However, unit 538 at the Telluride Lodge offered by the "San Sophia Luxury Condos" was anything but luxurious. Check in process easy and quick. The condo complex itself seemed to be marginally maintained from the outside. Our experience started when just getting into the condo […] was difficult due to a "tricky" deadbolt. Upon entering the condo a musty and unpleasant odor permeated the unit which persisted despite airing out the unit. In addition, this unit has not been updated since the 1980's. The teal green carpet was significanlty outdated, worn, and stained in multiple places. A free standing gas fireplace/stove stood on a tan and teal tiled hearth, also outdated. The living room furniture also extremely outdated and stained to the point where we were uncomfortable sitting on it. The kitchen had 2 extremely small mini-fridges, one of which was unusable due to frost. The outdated and worn furnishing theme persisted throughout the condo including carpeted bathrooms and tub/shower areas. Mostly disappointed by the false advertising with pictures of an obviously differnet condo and the suggestion that this was a luxury property. This place would qualify as a minimal frills condo at best. Asked by the staff at checkout about our stay we expressed our disappointment. Their comment was "Yeah, this unit is new to us and is pretty funky". Glad we stayed only one night and will never return or use San Sophia. Read moreGenuine Expedia guest review
Conco would need some maintenance (drawers, doors etc.)Genuine Expedia guest review
"San Sophia Luxury Condominiums HA!"
Thought we were Staying In Town at the San Sophia Luxury Condominiums Turns out they put us at the FAR end of Town NOT in the San Sophia at allGenuine Hotels.com guest review
good location, great views, design, big kitchen, just irritated that they charged and additional $56 for cleaning charges that were never mentionedGenuine Hotels.com guest review
We booked this over the phone...trusting the hotels.com operator...she assured us it was very nice...and it was great!!!Genuine Hotels.com guest review
"Gambled and won!"
The website pictures and location are a little deceiving. After reading the reviews I think we got lucky with a really nice place. They put us in a 2 bedroom 3 bath condo with a loft. It was advertised as a 2 bedroom. Telluride lodge #536 was awesome, recently remodeled, great views, very spacious, very comfortable, great hot tubs in the common area, […] it was like being at home. Close to grocery store and lifts. It was so nice, my family just hung out there a lot! Plus we scored a great deal on expedia compared to the prices you normally pay in Telluride. We checked in around 11 am at silver star properties and they had all the paperwork and keys ready to go. Very easy and painless. I went to drop my keys off at checkout and walked in the office, yelled, but no one was there. I just left my keys on the desk and exited. So, is it a gamble because you don't know what you may end up with???? Read moreGenuine Expedia guest review
Basically, Service from Silver Star "Luxury" properties was nonexistent. We left multiple phone messages asking simple questions such as "where is our parking pass?" and "should we take our skis into the condo, or is there outside storage" or "why won't the internet code work?" with NO response at all. No calls back. Ever. When I finally called the […] emergency cell phone number after two days with no internet, the person who answered said (very rudely) Well, WHAT is it that you WANT??? I couldn't believe that a company that purports itself to be a luxury service would be so terrible. We will never stay in a Silver Star property ever again. We travel to Telluride several times a year and have never had bad service like this before. Read moreGenuine Expedia guest review
"Happy Ending to a Rough Start"
My understanding is San Sophia Luxury Condominium is only a marketing name for a property management company called Silver Star Luxury Properties. I was expecting a unit near or at the corner of Aspen Street & West Pacific. I had choose this location since it was a block from both the gondola and Main Street. Check in was a hassle since Silver Stars' […] office was closed when we arrived at 8:00pm. BUT..... there is a happy ending. We finally fiqured out their after hour arrangements for getting the keys. They placed us at the Telluride Lodge located directly across the street ( maybe 100 yards) from Chair 7 in a 3 bedroom / 4 bath newly remodeled unit. We had reserved a 2 bed / 2 bath. The steam shower was a nice bonus. We had a rental car so the extra 5 to 6 blocks to Main Street was not a problem. Plenty of room at a very reasonable rate. I would stay there again in a heart beat. Read moreGenuine Expedia guest review
"San Sofia "Luxury" Condos - buyer beware!"
The accommodations were NOT as pictured. I should have known better, but lister/property management company should have to show photos from actual property. Location to Telluride ski lifts is great and very close. Location to town is a bit farther. No housekeeping service during stay, each property is very different, each unit in property is very different. Overall, […] disappointed with bait and switch. Read moreGenuine Hotels.com guest review
The unit we stayed in, 536, was bueatiful and clean. The views were amazing. The location for skiing was great. We were really impressed.Genuine Expedia guest review
"Paid for a one-bedroom, got a two-bedroom"
I was trying to get the cheapest deals for a quick Telluride ski get-away. Compared with several hotels that had been recommended, the San Sophia condo I found on Expedia seemed a better bargain because we could at least eat a simple breakfast in the condo. I was pleasantly surprised when we arrived: We expected a small one-bedroom condo with a foldout […] couch bed for the kids. We got a two-bedroom, two-bathroom, spacious condo with a fully equipped kitchen--not the "full kitchen" that so often disappoints. The kids didn't want to go out to eat because they liked the location and the space, so we walked about two blocks to Clark's Market and ate in both dinner and breakfast. The condo has free parking in a garage at ground level, saving us from scraping the ice and snow off our windshield in the morning. Our overnight in Telluride wasn't cheap, but it was affordable by Telluride standards. A tip: I couldn't find San Sophia online to read reviews, but the check-in staffer told me the company had recently changed names but found it more convenient to keep the same name with booking agencies such as Expedia. The Expedia nightly rate is far below what the property management agency lists on its website. Read moreGenuine Expedia guest review
"Anything but luxury"
The condo was nice but for the price,I think we should not be staying in an employee housing project. Our neihbors returned home from their jobs at the local bar/restaurant and began partying from 2-3:30am. There was vomit on the landing outside our hallway. For the price we should get what's advertised in the website!!Genuine Hotels.com guest review
"good for skiing"
The location is great - very close to one of the ski lifts in town. The room setup worked well for our family of 4 (two teenagers), with two bedrooms and a sleeping loft. The decor was a bit out of date, but the rooms and beds were comfortable. The room has a separate ski locker that was very helpful to have. All appliances worked just fine. Wireless […] internet service is a bit spotty. Read moreGenuine Expedia guest review
Great location and very nicely built condo. We would definitely stay here again.Genuine Expedia guest review
"Telli lodge is great"
08/05/14 SalmonFan Lansing
Anywhere in Telli is great. Is place included. Get there soon have a great time in a great locale. Hike the beaver falls trail. Eat at the Brown Dog. Free gondola rides. O. The icehouse is reall nice too
03/03/14 Drea28 Phoenix, AZ
Very upset with lodging here. We showed up to our unit at 4:30 (4pm check in) and it looked like a tornado hit. After numerous calls it was finally cleaned a couple hours later. We then had no keys for the unit or parking passes. The microwave did not work, we coukd access the hottub, which was disgustingly dirty anyway. The concierge service initially told me they did not know who I was...we called them no less than 10 times with no help and not one return call we were promised everytime we were brushed off. I have stayed at dozens of ski resorts and have never experieced anything remotely close to this operation!
"Good Homelike place to stay"
11/22/13 SiqingWei San Francisco, California
This is a summer (Hiking) trip we took. Stayed in Telluride for about 2 weeks, in July2013, in this Lodge. Short summary: it worked perfectly for our gathering. The trip: this was a life-time/milestone trip, combined with a scientific conference. Let me not getting into what was the "milestone", suffice to say, we were celebrate life with family. Note: this is for the lodge, there are separate review for food (AllRed's), the refill stop (Telluride Bottle works -- AKA: wine shop), and grocer (Clark's Market). The big hikes: We did a couple of serious hikes: 1. Blue Lake: about 12 miles round trip, 3000 feet elevation 2. Sneffels Highline: about 14 miles circle, 3500 feet elevation and a bunch of shorter ones. Why we like it: 1. Amenity This is a fully furnished lodge -- I mean really furnished nicely and feels just like a home away from home. We had a 3 bedroom 2 bath room unit, with washer and dryer; fully equipped kitchen, large frig, and good gas ranger, a decent sized patio; and common use grills (Webber). The complex has hot tub and (small) pool. It is setup for a relax and extended stay, especially for us, who are good cook and love a good homemade meal and a few bottles of good wine, after a long day of hiking in the mountains 2. Location The complex is next to the Clarks market (separate review), for anything you forget to bring or craving, you can just walk over, without worrying about the pot on the stove. It is also right off the river trail, you can run, walk, or bike, if you just want to have an easy time. It is easy to walk to any restaurants and bars, if we are too lazy to cook 3. Price It is very reasonable, for what we want to have. Summer time the rate is not as crazy as the peak of the sky season. That will be a different trip. 4. Staff We did not interact too much with the staff, but a few we did talk to, they are very nice, familiar with the area, and extremely helpful. Overall, we liked the lodge very much, highly recommended. You cannot go wrong with it.
08/11/13 SanFam TN, USA
We booked a condo a Telluride Lodge for a week in the summer as part of science conference held in Telluride. After booking I was distressed to find the Trip Advisor reviews were not that great. Having spent a week in one of their 3 BR condos I have to say it was overall a great choice. The condos are right at the edge of this small town and had good (and free) parking. You can walk everywhere in town. If you want to go up on the the Mountain Village, the free gondala is a 10 minute walk away. The condo was very clean and had a decent kitchen. We visited one of the other condos and found it to be set up somewhat differently, but found it also was clean and with a good kitchen. We had lots of space. While there were no great views from any of the windows, we found this to be a good place to base our visit to T. Moreover, there is a decent grocery store adjacent to the condos. The grocery had a deli and there is also a deli in the small office building also adjacent. So one can walk uptown if you want fine dining or just pick up groceries or a sandwich next door if you want something simpler. Nothing to complain about here except that the free Wi-Fi worked fine for me, but my roommate (also with a PC) had a harder time maintaining a connection.
"Worked for us"
03/11/13 macfamilysanantonio san antonio
The reviews already written are accurate--this is a large condo complex owned by various owners and so each unit is different. We stayed over spring break, which is a very busy time in Telluride. We wanted a location near the lifts, so this seemed good. Also, we got a very good price from Silver Star Luxury Properties. We were able to see pictures of the unit (411) before we rented, and it was exactly as pictured. Very clean, modern, comfortable. Our unit was a 2 bedroom, 2.5 bathroom with loft, but ended up really working more as a 3/2.5. Our teenaged son stayed in the loft which had a TV and full-size bed. The configuration of our unit was three-story split-level, and from the upper floors, the views were great. Here are some tips that weren't publicized when I booked, but were very nice amenities: 1. Unit 411 came with two spa bathrobes for each bedroom. If I had known that, I would not have packed my own! 2. Each bedroom has a humidifier available 3. Each bathroom has a full-sized blow dryer 4. The unit has a washer and dryer 5. As others have said, it is a two-minute indoor walk to Clark's grocery, and that is very handy 6. Kleenex, shampoo, lotion, paper towels, and dishwashing soap are all provided 7. There is a ski closet assigned to each unit. Ours also had sleds in it. Here are a couple of drawbacks that you might want to consider: 1. Parking is very difficult, and not covered or assigned. There is enough, but you might be quite far from your condo. We arrived late Saturday night, and had to hike across the whole complex from our car to our condo. Fortunately, there are breezeways you can pull under for loading and unloading, but it's hard to figure that out at midnight. Snow was bout a foot deep when we were unloading, so it was really a chore. The weather warmed up, but if it had stayed cold or snowed more, the cars would have stayed buried. Later, we moved the car closer to the unit, but really didn't need it our entire stay. It appears that many other condo complexes have the same problem. I think it's just part of Telluride--it's a rugged town and that's part of the charm. 2. The condo provides lots of staples (see #6 above), but no sugar, coffee filters, or laundry detergent. You might want to bring your own, but again, the grocery store is close 3. There is maid service at no additional charge, but no "do not disturb" sign. The maids came before 9:00 am our first day. The property rental people said they come between 10:00 and 4:00, and it varies from day to day. If you turn them away early in the morning, they do not come back later 4. The walls are thin, but people generally were very considerate, and honored the quiet hours from 10:00 pm to 8:00 am. Overall, we were very, very happy.
"Not a good value"
09/09/12 lginotti Hartford, Connecticut
#305 is tired. Soiled and dirty furniture, bad odor when you enter, mildew in shower grout. The room they call small bedroom as you enter is no more than a utility room (maybe 6 x 6 ft) with a twin bed, no closet. The water heater is right by the bed. Way over priced for what they offer. Also, wi-fi only works 15% of the time. Would not use Telluride Lodge again. Terrible value, misled.
"Very disappointed with Telluride Lodge"
08/13/12 turtle722 denver
We recently stayed in unit 525 at Telluride Lodge and I was very disappointed with the accomodations. For the price it may have been a decent value, but the lodging was way below my expectations. I would have to recommend spending an additional $30 to $50 a night and avoiding this place. First, the deck looked about ready to cave in and was sagging in several spots. To make matters worse there was not a single piece of deck furniture. no chair no table. Second, the walls and floors are thin. The unit above us was in use, and we heard almost everything going on in their unit. The units were built in the late 70s and nothing has been updated. I was expecting a bed with a sleeper sofa. We had the 1 bed, but the sofa was a small futon that wouldn't even fit 2 kids. The kitchen amenties were barely adequate. Lastly, the location is on the far side from the Gondola and heart of Telluride. I knew this going in, but upon reflection it was more of a nuisance than I thought. The management company was fine, no complaints with them. I suppose there is a reason these are priced this low. Again, we were only in unit 525 and did not ask to be moved. I don't know if all units are as poor as this one.
08/02/12 larry j Dallas, Texas
Basic lodging, some fancier lodging is available in Telluride, but reasonable price. You may get really lucky and have a condo that has a very attentive owner, you may get one that looks like the early 90's. However, the location is pretty good for a awl and easy access back to town. This would probably be a 5 star in the winter. Right on the mountain.
"#420. Good ski location. OK property. So-so rental agency"
03/13/12 Ob3ron Ann Arbor, Michigan
Telluride lodge feels like a cross between a condo and a hotel. A lot depends on the owners of the unit, but also on where it's situated. #420 is on the lower of two levels, with views of... the other condos. No real reason to open the shades. Maybe typical of 'premium' condo rentals, the surface fixtures are nice enough but the underlying construction is cheap -- if someone's staying in the unit above you, you'll easily keep track of their comings and goings. And getting up from a chair. And sitting back down. And turning on the tv... The carpets and furniture are clean but pretty worn. The unit has 3 bedrooms, 2 of which are (or feel like they're) subterranean -- only the master bedroom is above sea-level. The living space is comfortable for 3-4 people, but would've been crowded for 6. The kitchen is well stocked with reasonable equipment, and cooking was not a problem. (Just don't look for a place to store any food other than on the countertops.) Telluride Lodge is across the street from the base of Coonskin lift, which turns out to be not so convenient for getting up onto the mountain unless you're going to ski Coonskin lift all day. To get to The Plunge or any of the back bowls (or the Mountain Village blue runs), you'll want to take Oak Street lift or the gondola -- both about a 10 minute walk from TL. Coming home at the end of the day, even if you don't want to ski the snow-hungry black scree runs (Milk Run...), it's possible to take Telluride Trail all the way down to the base of Coonskin, though, so the walk home can be short (across one street). As a bonus, Telluride's grocery store is close, so the 10-minute walk into town for shopping or restaurants/bars is at least partially offset by a 2-minute (indoor) stroll to the grocery. The rental agency for #420 (Elevation Rentals) has friendly people. But we made daily phone calls to them because of lack of info in the condo. No parking pass that was promised, wifi setup and passwords not as instructions suggested, no info on where to get the bus into town, no info on where to take the garbage, no spare garbage bags... Problems were fixed. But why were there problems to begin with?
"Made for winter"
10/16/11 rockyford58 Edmond, Oklahoma
We made a day trip from Ouray over to Telluride, toured the town and rested for a few moments in the lodge. It is made for the winter scenes. Great marble floors and walls, and larger than life fireplaces made it both austere and warm.
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