My stay at this Holiday Inn location met the Holiday Inn the standard expectations.Genuine Hotels.com guest review
Hotel staff made this a pleasant stay. They went beyond their duty to accommodate my friend and I. The rooms are small and they look like they need more maintenance, but the location is great. Train station, times square and other areas are all within walking distance. I would stay here again for another trip. Best memory is the hotel staff trying to […] hail a taxi in the rain for my friend and I. Thank you all it was a pleasant stay. Read moreGenuine Hotels.com guest review
"Quick trip to NYC"
Very friendly and accommodating staff. The location is great, and within walking distance to Penn Station. Rooms are small, but clean. The hallways are designed to be quiet and not near foot traffic. Small exercise room but it has everything you need.Genuine Expedia guest review
The room was dirty including stains on the bed, pillows and carpet. There were holes in the sheets. The air conditioning smelled musty. There was no hot water.Genuine Hotels.com guest review
"Very nice hotel, clean, and close to everything"
Good place to stay in NYC. They have Spanish speaking staff. I really like this hotel. The only bad thing I can say is the remote control of the tv didn't work, but who wants to watch tv in New YorkGenuine Expedia guest review
"Typical New York hotel room"
This hotel was comfortable typical NY. Very small. The bed was comfortable. It was nice to have an operable window in the room.Genuine Hotels.com guest review
"No parking on site."
The room was very small, no bathtub, no vending except for4th and 20th floor. There was no onsite parking and the parking deck was half a block down street, the parking was for extended times not something you could come and go as you please. It cost a fortune.Genuine Hotels.com guest review
Came back to my room after dinner and wanted to watch TV however the cable didn't work , they tried to fix it to no avail .Genuine Expedia guest review
"A good find"
This hotel was a nice surprise. The room was small, but well equipped and very quiet; the hotel was clean, the service was friendly and efficient. Good quality for the price in this area. I will definitely consider it next time I stay in the neighborhood.Genuine Hotels.com guest review
Liked the location, the staff werevery helpful. The only down side was not really the hotels, but ths car they had arranged for me to JFK was late then the driver said he could not take creditcards, when I didn't have enough cash all of a sudden he had a credit card machine and the fare went from $60 to $67!!Genuine Expedia guest review
"not a bad hotel, really"
it was a little bigger than the normal ny rooms. but I was in an ada room. checked in late and it went smooth. immediate area not bad. you can sit at tables outside. but go back towards 8 and you are in the projects. friendly staff. slow elevators in the am. to get a soda or water, you have to go to the adjoining bar to get a 2 dollar 12 oz soda. rip […] off. I guess they have breakfast in their, but looking at it and it was a bit pricey.. overall, if just sleeping, it was good. oh, important to me. windows that open Read moreGenuine Hotels.com guest review
"Not Bad For the Price"
The hotel was not bad for the price at all. However, it would be nice if they just updated the lobby a tad by putting chairs in without rips all over and cleaned it up a bit. Otherwise room was fine. Staff was nice even though we checked in very late.Genuine Hotels.com guest review
"My usual in New York"
I always stay here because of the dining options in the neighborhood, proximity to the Flat Iron District and several Metro lines for the city. Best overall value for the money I've found.Genuine Expedia guest review
"Tiny rooms smelling of cigarette smoke."
This hotel has a very good location being 15-25 minutes away (walking) from most Manhattan attractions. However, the room was really tiny for a family with two small children. The carpet absorbed the cigarette smoke from all the previous guests, and there was nothing we or the hotel staff could do to get rid of it. The bed mattresses are cheap and uncomfortable. […] I have a chronic back problem, which was aggravated by this stay. Read moreGenuine Expedia guest review
"Worst experience at a Holiday Inn"
I booked a room with Holiday inn a month ahead expecting to receive two beds. I've stayed at holiday in multiple times I. The past. Usually I stay with holiday inn about 12 times a year. Once a month. This time I was very disappointed. I will say that it's this specific location only. And not the chain of holiday inn's. When I arrived I encountered […] the problem of a single bed with a business partner. I asked if there could be another bed. Or if we could be moved. There was no solution which led to me sleeping on the floor. Next, I arrived and found that one of my towels was stained brown and wet. I did not consult the front desk to solve it because it was late. And I wanted to avoid the issue. Lastly, floor 2 smelled like smoke when I also specifically asked for non smoking due to allergies. This was not a very pleasant experience and most likely won't return to this location. Again. This review is for this location. NOT ALL HOLIDAY IN 's. Read moreGenuine Expedia guest review
Expedia hooked me up after overbooking me! Only complaint was that I was on a smoking floor. Other than that this hotel is awesome. Great bar/restaurant on the first floor. Cheapest parking around and held my bags all day after I checked out.Genuine Expedia guest review
My boyfriend and I stayed one night. This hotel was very convenient for where we needed to be. It is easily accessible to Avenue of the America's and 5th Ave. The hotel is very clean and the service is superb. We had dinner at the restaurant on site and the food was amazing. I highly recommend the shrimp scampi (my boyfriend ordered) and the salmon. […] My only complaint would be while there are no smoking rooms I could smell smoke in our room and in the hotel. We are not smokers and tge smell wafted into our room. Also the roons are very tiny. And close to one another...you can hear other guests and the hotel room doors closing. I would recommend this hotel. Read moreGenuine Hotels.com guest review
"Last minute find..."
Great price, clean, and nice location!Genuine Hotels.com guest review
"Nice place to stay in the city."
This was our first trip to NYC. The hotel rooms were really small, however, we are told everywhere in the city is like that. The staff was extremely nice and helpful!Genuine Expedia guest review
Room was very clean and comfortable, hotel close to lots of attractions in mid-town....Genuine Hotels.com guest review
Cable wasn't working in room, had to switch rooms twice as the bathroom sink and then potty didn't work. Grime in the shower, stains on the sheets. Restaurant inside was par. Over charged my card. I was told there was no pet fee then charged for my pet. Not a good stay.Genuine Hotels.com guest review
So convenient to everything. The staff was very helpful.Genuine Expedia guest review
"It's a really nice hotel and very clean."
The staff was very friendly. However, I asked for a room with a King bed but instead got a room with two double beds. They did however move me to the new room the next day. They charge you 25 bucks for using a mini fridge which I found really upsetting because I wanted to store some really expensive left over dinner but was told I had to pay $25. The […] hotel does not accommodate you. The tv was out the very last night we stayed because of construction. Read moreGenuine Expedia guest review
"Good location at reasonable price"
All you need to spend some days in NY without paying a fortune...recommended !Genuine Expedia guest review
"Great value! Clean room. Friendly staff."
Clean rooms. Not the biggest but what can you expect for $150 a night in Manhattan? Overall would recommend to anyoneGenuine Hotels.com guest review
Nice clean and a great location. Room was small but good for 2 people. The room was upgraded as well. Staff was nice and friendly. My experience was great no complaintsGenuine Expedia guest review
"Ok for NYC."
This was my first time staying in a hotel in the city so I've got no point of comparison. It was ok for one night but very small and didn't feel sparkly clean (faint cigarette smell lingering even though it's a nonsmoking room). Internal soundproofing was not very good. Location was very convenient. Got a good deal compared to other Manhattan hotels. […] Still insanely expensive compared to what you get for the money elsewhere. Staff were friendly and helpful. Read moreGenuine Hotels.com guest review
"nice hotel but small room"
the room was very tight. I booked a double bed room and there was hardly room for all of us to walk through the room. Also, the beds were very small. However, the room was very clean and the staff was very nice.Genuine Expedia guest review
"The hotel is in a good area."
Wasn't really happy with my stay. Staff is rude at check in. Friday I went out and got food from the local area unfortunately I forgot to grab a spoon/fork for my food. I went to the restaurant in the hotel the guy very unprofessional said he would charge me.50cents for spoon/fork. I was truly outraged, wasn't expecting it. I would't recommend this […] hotel, but it is in a good area. Read moreGenuine Expedia guest review
Absolutely loved it, great experience. Very central location close to everything. The staff was superb and extremely helpful. Will defines be back !Genuine Expedia guest review
"Holiday Inn Chelsea Manhattan"
The bed is very comfortable and you are provided with everything you need. Although the room is small, you pay for what you get. The Hotel is a convenient area. You are so close to everything in Manhattan and it is easy to get around on foot. The 23rd St. subway to the E line which goes to Sutphin Center-JFK Air Train is right down the street on 8th […] Ave. The hotel isn't too expensive and the rooms are clean and comfortable. My only complaint is the elevators in the building are slow and it would be great if a mini fridge was included in the room. Read moreGenuine Expedia guest review
"Close to Time Square and Penn Station"
It's a hotel with good condition and relatively low price. The location is good for a traveler, and the room is cleaned every day.Genuine Expedia guest review
"Loud hotel but great location"
Paper thin walls and sketchy elevator. Underwhelming restaurant. People in neighboring room had an alarm set to 8pm every night which would go off when they were not home. This happened my entire stay, and I had to call and complain every night. You would think the staff would have talked with the guests to prevent it from happening again.Genuine Expedia guest review
"great location, great rate"
People were very helpful. The restaurant food was very good. Will definitely come back.Genuine Hotels.com guest review
"Small but good."
The hotel room was small, but good. Only complain would be that the internet didn't work. If you're looking for a place to just sleep, this place will work for you.Genuine Hotels.com guest review
"Convenient for Chelsea neighborhood"
The hotel staff was very friendly and accommodating with early arrival. They readily checked my luggage so I could explore the streets until my room was ready. The lobby is tiny with few comfortable seats. The bathroom, although small was adequate with lots of hot water. My room was in a back corner so I found it very quiet for several restful nights […] sleep. Read moreGenuine Hotels.com guest review
"Nice urban hotel near Empire State Building"
I have never been to Manhattan before, so this was a cultural experience seeing how a hotel could to make the most out of the square footage allotted to the building. Everything from the layout of the lobby to the actual room was well-planned and efficient; the building was extremely clean from top to bottom (even the stairwell); and the room was decorated […] with very tasteful fabrics which were sort of neutral with subtle lime green, geometrical accents. I had a room with a view, which was nice especially at night, but it was hard to see much due to tall buildings nearby. The staff was extremely nice and accommodating -- they even became more nice (if it was possible) once you smiled at them and thanked them for everything! Attached was an Italian restaurant with full service bar (and gelato cooler) called Prime Cafe -- the food there was pretty good and not outlandishly priced. The convenience of the restaurant and the quick service were outstanding. The neighborhood around the hotel was nice and safe to walk around and I spent many hours sightseeing and shopping in the surrounding area. Read moreGenuine Expedia guest review
"The perfect spot and price"
Very clean. Able to check in early. Great room for the value! Location central to many attractions and close to Penn Station. Staff was helpful and friendly. Check in and out flawless and simple. We will stay here again!Genuine Expedia guest review
very convenient and safe place to stay, but room is quite small though.Genuine Hotels.com guest review
This hotel is a GREAT price and an AMAZING location. We walked to the hotel from Penn Station. The room was clean, modern and kind of small, but thats normal for New York. I would definitely recommend.Genuine Hotels.com guest review
"Clean and comfortable in Chelsea"
Check in was quick and simple. Hotel staff were knowledgeable of the neighborhood and the city. The room was small, clean, and quiet. We slept well each of the 3 nights we spent there. There are many food and lounge options near the hotel. The subway was 2 blocks over on 28th St. It isn't fancy but it was a comfy place to lay your head after a long […] day of sightseeing in the city. They even held our luggage for us after we checked out so we could see even more of the city. I would stay there again. Read moreGenuine Expedia guest review
My room was small, but clean and comfortable. The attached restaurant was special plus as the weather was VERY COLD!!! Front Desk Staff was helpful and courteous. Housekeeping staff gave pleasant hellos when they met you in the hall. I've paid a lot more for hotels that offered 1/4 of the service offered here. Also, subway was less than a block's walk. […] There's a Whole Foods in less than 3 blocks and a Starbucks in one. I'll stay there whenever I'm in New York. Read moreGenuine Expedia guest review
"MAID STAFF NEEDS MORE TRAINING."
The only thing I did not like is the maid service knocking on my door at two different times before check out. I checked out about 10:30am and they were knocking from about 9:00am and then again at 10:00 am. When the check out time is 11:00am and the DO NOT DISTURBE sign is on the door, I expect not to be disturbed.Genuine Hotels.com guest review
"Very close to my meeting locations. Very clean!"
This Holiday Inn location was very close to all of my meeting locations. I did notice several other Holiday Inn locations throughout the city as well. Your hotel was very clean and close to some main attractions in NYC. Overall the convenience of this location was EXCELLENT!!Genuine Hotels.com guest review
"go for it"
Overall I really enjoyed my stay at the hotel , Excellent location Very good attitude Clean and tidy Strongly recommendGenuine Hotels.com guest review
Room was great. Front desk lady had an attitude. I have stayed many times in this past in this hotel. However, hotel staff at the front desk had a nasty attitude not curious at all. I was very surprised that she treated guess like she did.Genuine Hotels.com guest review
"Staff made the stay..."
I went up to my room and it was in particularly bad shape. Smelled of smoke, dinged up furniture. I sat on the bed for 10 minutes and resolved to chat with the desk. I was surprised to get a very quick and sincere apology, and an upgrade to a room on the top floor of the hotel. The view was unforgettable and, not being quick to complain, i was impressed […] with the ease and kindness with which my concerns were heard. Used the gym every day and the computer on the elliptical would have me believe that i was more fit than i have ever been. The lobby restaurant was blasting generic pop, and the people seemed really likable but the atmosphere was depressing. Read moreGenuine Hotels.com guest review
"Nice hotel room for the price"
We paid ~$120/night for 2 queen beds (even though it was just 2 of us and we wanted a King bed, but that was all they had available for that price range & for non-smoking). Room is a bit tight, but it was totally worth it for the price. The location of the hotel is great, very central in midtown and walking distance from Penn Station. Easy to also walk […] to anywhere in midtown and take a quick cab ride to almost anywhere else in Manhattan. Hotel was clean, service was good. I'd recommend for just 1-3 nights in the city especially if you're not going to spend as much time in the room. Read moreGenuine Hotels.com guest review
I have not one complaint regarding my stay....the staff seemed to go out of their way to accommodate me and it is in a location that is close to everything. I will definitely stay here again. A+Genuine Expedia guest review
"Perfect choice for the money and location"
We were looking for a hotel that was inexpensive and convenient to mass transit. We were not disappointed! This hotel was a short walk fro the PATH train and had a subway stop nearby. There were plently of restaurants and bars in walking distance. The hotel staff was great. We were able to check in early and check out late, which is always appreciated. […] The room was clean, however small. It didn't bother us a bit, but other travelers might need more space if staying an extended amount of time. Read moreGenuine Expedia guest review
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