"Great place to stay!"
Overall, a bargain for Manhattan. Room was small but comfortable.Not too noisy.Genuine Expedia guest review
Good location - great people - WI-fiGenuine Hotels.com guest review
Excellent staffGenuine Hotels.com guest review
"nice,central located and not too expensive"
that was our 2nd time ,2 of us with a small dog, Very friendly and helpful staff. The only annoying thing are the small and slow elevators. We also wish there would be a small refrigerator/minibar in the roomGenuine Expedia guest review
"great location for NYC"
It was nice to walk places in the city.Genuine Hotels.com guest review
For the second time I have stayed here and paid just a bit more for the "city view room" They are world class views, if you like that kind of thing -- worth a little extra time waiting for the elevator. The staff had a lot on their hands with a major lobby renovation in progress. They were taking it all with good humor however, and they were greeat […] . Read moreGenuine Hotels.com guest review
"Misleading pictures - Tiny Rooms"
The location of the hotel was great but the hotel itself was disappointing. The online pictures amazingly make the room seem WAY bigger than it really is. I could barely use the bathroom sink due to it being crammed in the corner behind the bathroom door.Genuine Expedia guest review
Room size is good for one traveler, otherwise hotel is OK RRGenuine Expedia guest review
Not much. Expensive for a very small room. The bathroom was so small you couldn't shut the door without moving sideway around the toilet. Will never return to this hotel.Genuine Hotels.com guest review
Very comfortable, clean rooms. Friendly staff. Convenient location in MidtownGenuine Hotels.com guest review
The staff were friendly and very helpful. The price was great. The only couple of disappointments were that there was no fridge in the room and also that the hotel was under renovations (not revealed upon booking) and there was no room service available. Both of these were pretty minor disturbances though. Overall the room was clean and comfortable. […] And the location is amazing! Read moreGenuine Expedia guest review
"extremely small room"
the lobby of the hotel was under construction. the restaurant was closed. the rooms are extremely small, no hair dryer in the room, no storage space.Genuine Hotels.com guest review
"Holiday Inn Manhattan"
Not good,under renovation.lounge was closed as was restaurant. If I knew that I wouldn't have booked there. Hole in ceiling above shower from leak above the bathroom. Tried to get my Priority Points,but because I booked thru Hotls.com not allowed any points.NEVER AGAIN,Genuine Hotels.com guest review
"Close by Small"
Overall everything was great. The bed was very comfortable however, if your claustrophobic, I would NOT recommend staying there. The room was very small and the bathroom was very tight. It was hard to even get the door closed but the shower was a good size. It was good for the amount of time we actually spent in the room and it was a great location […] close to everything. I would stay there again if I were visiting on vacation. Would have liked to have a hot tub to soak after a long day of walking. Read moreGenuine Hotels.com guest review
Pros: Great location. Walking distance from shopping and dining. Room was comfortable and the staff was friendly and helpful with all my inqueries. Cons: Curtains were too thin; nearby neighbours can see right into the room. The locking system on the door started malfunctioning during my last day there, resulting in the need to insert the key card […] multiple times before it unlocks. Read moreGenuine Expedia guest review
"Tiny rooms and non-functioning elevators"
One of the two elevators is always out of service! So you have to wait at least 15 minutes every time you want to use the elevator to get to your room or vice versa. The rooms are extremely small. There is no room not even for luggage. There is no refrigerator in the room!Genuine Expedia guest review
"Clean and Comfortable"
We were in town for my daughter's college graduation. This hotel worked out well for us, as it was clean and comfortable, and well located. I only wish we hadn't been there when the mattresses were being changed out (elevators were often unavailable for 15 minutes at a time), and the restaurant was closed. The upside was that we slept on brand new […] mattresses! Read moreGenuine Hotels.com guest review
Overall hotel was nice. They were doing renovations in the restaurant so that was unavailable to guest. Also they only had one elevator running the whole weekend so that made things a pain at times. Also our room didn't have hit water at all times. At times myself and the other guests in the room had to take luke warm showers. But other then the renovations […] the hotel was very clean, the staff was great and the location was perfect. Read moreGenuine Expedia guest review
"Jack hammering, ugh!"
Worst was jack hammering starting at 5pm on Friday of Memorial Day weekend, lasted for 1 1/2 hrs, unable to drown out with tv on 10th floor! This was our downtime between walking all day and resting up for nightly activity. 1 elevator of 2 working for mattress replacement all week. Hotel requested we be out of room by 9am for new mattresses, I made […] them wait 'till 11 due to jet lag/time difference. Mgr was slimy. Read moreGenuine Hotels.com guest review
My stay at this Holiday Inn location met the Holiday Inn the standard expectations.Genuine Hotels.com guest review
Hotel staff made this a pleasant stay. They went beyond their duty to accommodate my friend and I. The rooms are small and they look like they need more maintenance, but the location is great. Train station, times square and other areas are all within walking distance. I would stay here again for another trip. Best memory is the hotel staff trying to […] hail a taxi in the rain for my friend and I. Thank you all it was a pleasant stay. Read moreGenuine Hotels.com guest review
"Quick trip to NYC"
Very friendly and accommodating staff. The location is great, and within walking distance to Penn Station. Rooms are small, but clean. The hallways are designed to be quiet and not near foot traffic. Small exercise room but it has everything you need.Genuine Expedia guest review
The room was dirty including stains on the bed, pillows and carpet. There were holes in the sheets. The air conditioning smelled musty. There was no hot water.Genuine Hotels.com guest review
"Very nice hotel, clean, and close to everything"
Good place to stay in NYC. They have Spanish speaking staff. I really like this hotel. The only bad thing I can say is the remote control of the tv didn't work, but who wants to watch tv in New YorkGenuine Expedia guest review
"Typical New York hotel room"
This hotel was comfortable typical NY. Very small. The bed was comfortable. It was nice to have an operable window in the room.Genuine Hotels.com guest review
"No parking on site."
The room was very small, no bathtub, no vending except for4th and 20th floor. There was no onsite parking and the parking deck was half a block down street, the parking was for extended times not something you could come and go as you please. It cost a fortune.Genuine Hotels.com guest review
Came back to my room after dinner and wanted to watch TV however the cable didn't work , they tried to fix it to no avail .Genuine Expedia guest review
"A good find"
This hotel was a nice surprise. The room was small, but well equipped and very quiet; the hotel was clean, the service was friendly and efficient. Good quality for the price in this area. I will definitely consider it next time I stay in the neighborhood.Genuine Hotels.com guest review
Liked the location, the staff werevery helpful. The only down side was not really the hotels, but ths car they had arranged for me to JFK was late then the driver said he could not take creditcards, when I didn't have enough cash all of a sudden he had a credit card machine and the fare went from $60 to $67!!Genuine Expedia guest review
"not a bad hotel, really"
it was a little bigger than the normal ny rooms. but I was in an ada room. checked in late and it went smooth. immediate area not bad. you can sit at tables outside. but go back towards 8 and you are in the projects. friendly staff. slow elevators in the am. to get a soda or water, you have to go to the adjoining bar to get a 2 dollar 12 oz soda. rip […] off. I guess they have breakfast in their, but looking at it and it was a bit pricey.. overall, if just sleeping, it was good. oh, important to me. windows that open Read moreGenuine Hotels.com guest review
"Not Bad For the Price"
The hotel was not bad for the price at all. However, it would be nice if they just updated the lobby a tad by putting chairs in without rips all over and cleaned it up a bit. Otherwise room was fine. Staff was nice even though we checked in very late.Genuine Hotels.com guest review
"My usual in New York"
I always stay here because of the dining options in the neighborhood, proximity to the Flat Iron District and several Metro lines for the city. Best overall value for the money I've found.Genuine Expedia guest review
"Tiny rooms smelling of cigarette smoke."
This hotel has a very good location being 15-25 minutes away (walking) from most Manhattan attractions. However, the room was really tiny for a family with two small children. The carpet absorbed the cigarette smoke from all the previous guests, and there was nothing we or the hotel staff could do to get rid of it. The bed mattresses are cheap and uncomfortable. […] I have a chronic back problem, which was aggravated by this stay. Read moreGenuine Expedia guest review
"Worst experience at a Holiday Inn"
I booked a room with Holiday inn a month ahead expecting to receive two beds. I've stayed at holiday in multiple times I. The past. Usually I stay with holiday inn about 12 times a year. Once a month. This time I was very disappointed. I will say that it's this specific location only. And not the chain of holiday inn's. When I arrived I encountered […] the problem of a single bed with a business partner. I asked if there could be another bed. Or if we could be moved. There was no solution which led to me sleeping on the floor. Next, I arrived and found that one of my towels was stained brown and wet. I did not consult the front desk to solve it because it was late. And I wanted to avoid the issue. Lastly, floor 2 smelled like smoke when I also specifically asked for non smoking due to allergies. This was not a very pleasant experience and most likely won't return to this location. Again. This review is for this location. NOT ALL HOLIDAY IN 's. Read moreGenuine Expedia guest review
Expedia hooked me up after overbooking me! Only complaint was that I was on a smoking floor. Other than that this hotel is awesome. Great bar/restaurant on the first floor. Cheapest parking around and held my bags all day after I checked out.Genuine Expedia guest review
My boyfriend and I stayed one night. This hotel was very convenient for where we needed to be. It is easily accessible to Avenue of the America's and 5th Ave. The hotel is very clean and the service is superb. We had dinner at the restaurant on site and the food was amazing. I highly recommend the shrimp scampi (my boyfriend ordered) and the salmon. […] My only complaint would be while there are no smoking rooms I could smell smoke in our room and in the hotel. We are not smokers and tge smell wafted into our room. Also the roons are very tiny. And close to one another...you can hear other guests and the hotel room doors closing. I would recommend this hotel. Read moreGenuine Hotels.com guest review
"Last minute find..."
Great price, clean, and nice location!Genuine Hotels.com guest review
"Nice place to stay in the city."
This was our first trip to NYC. The hotel rooms were really small, however, we are told everywhere in the city is like that. The staff was extremely nice and helpful!Genuine Expedia guest review
Room was very clean and comfortable, hotel close to lots of attractions in mid-town....Genuine Hotels.com guest review
Cable wasn't working in room, had to switch rooms twice as the bathroom sink and then potty didn't work. Grime in the shower, stains on the sheets. Restaurant inside was par. Over charged my card. I was told there was no pet fee then charged for my pet. Not a good stay.Genuine Hotels.com guest review
So convenient to everything. The staff was very helpful.Genuine Expedia guest review
"It's a really nice hotel and very clean."
The staff was very friendly. However, I asked for a room with a King bed but instead got a room with two double beds. They did however move me to the new room the next day. They charge you 25 bucks for using a mini fridge which I found really upsetting because I wanted to store some really expensive left over dinner but was told I had to pay $25. The […] hotel does not accommodate you. The tv was out the very last night we stayed because of construction. Read moreGenuine Expedia guest review
"Good location at reasonable price"
All you need to spend some days in NY without paying a fortune...recommended !Genuine Expedia guest review
"Great value! Clean room. Friendly staff."
Clean rooms. Not the biggest but what can you expect for $150 a night in Manhattan? Overall would recommend to anyoneGenuine Hotels.com guest review
Nice clean and a great location. Room was small but good for 2 people. The room was upgraded as well. Staff was nice and friendly. My experience was great no complaintsGenuine Expedia guest review
"Ok for NYC."
This was my first time staying in a hotel in the city so I've got no point of comparison. It was ok for one night but very small and didn't feel sparkly clean (faint cigarette smell lingering even though it's a nonsmoking room). Internal soundproofing was not very good. Location was very convenient. Got a good deal compared to other Manhattan hotels. […] Still insanely expensive compared to what you get for the money elsewhere. Staff were friendly and helpful. Read moreGenuine Hotels.com guest review
"nice hotel but small room"
the room was very tight. I booked a double bed room and there was hardly room for all of us to walk through the room. Also, the beds were very small. However, the room was very clean and the staff was very nice.Genuine Expedia guest review
"The hotel is in a good area."
Wasn't really happy with my stay. Staff is rude at check in. Friday I went out and got food from the local area unfortunately I forgot to grab a spoon/fork for my food. I went to the restaurant in the hotel the guy very unprofessional said he would charge me.50cents for spoon/fork. I was truly outraged, wasn't expecting it. I would't recommend this […] hotel, but it is in a good area. Read moreGenuine Expedia guest review
Absolutely loved it, great experience. Very central location close to everything. The staff was superb and extremely helpful. Will defines be back !Genuine Expedia guest review
"Holiday Inn Chelsea Manhattan"
The bed is very comfortable and you are provided with everything you need. Although the room is small, you pay for what you get. The Hotel is a convenient area. You are so close to everything in Manhattan and it is easy to get around on foot. The 23rd St. subway to the E line which goes to Sutphin Center-JFK Air Train is right down the street on 8th […] Ave. The hotel isn't too expensive and the rooms are clean and comfortable. My only complaint is the elevators in the building are slow and it would be great if a mini fridge was included in the room. Read moreGenuine Expedia guest review
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