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Matrix Hotel - Edmonton 53.53925, -113.5048
10001 107th Street NW, Edmonton, AB, T5J1J1 Canada
Guest review summary
- 9.2 Average rating: All Trip Types
- 100% Recommended
- 28 Reviews
- 9.6 Hotel Service
- 9.6 Room Comfort
- 9.6 Hotel Condition
- 9.4 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (28) | 9.2 |
| Business | (12) | 9.4 |
| Romance | (4) | 8.6 |
| Family | (4) | 10.0 |
| With Friends | (0) | 0 |
| All Others | (8) | 9.2 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- Lowest Price guaranteed
- We're just a phone call away: 1-800-CA-HOTELS (1-800-224-6835)
Amenities
Services
- Airport transportation (surcharge)
- Complimentary breakfast
- Complimentary newspapers in lobby
- Fitness facilities
- Internet access in public areas - complimentary
- Internet access - wireless
- Laundry facilities
- Limo or Town Car service available
- Parking (valet)
- Porter/bellhop
- Room service (limited hours)
- Safe-deposit box - front desk
- Self parking
- Tour assistance
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- CD player
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Designer toiletries
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Extra towels/bedding
- Flat-panel television
- Free local calls
- Hair dryer
- High-speed Internet access
- Housekeeping
- Hypo-allergenic bedding available
- Internet access (complimentary)
- Iron/ironing board
- LCD television
- Non-smoking only
- Phone
- Pillowtop mattress
- Premium bedding
- Premium television channel(s)
- Refrigerator
- Sewing kit
- Shower/tub combination
- Television
- Turndown service (on request)
- Voice mail
- Wake-up calls
- Welcome amenities
- Window opens
- Wireless Internet access
General
- Air-conditioned public areas;
- Ballroom(s);
- Coffee shop or café;
- Elevator/lift;
- Fireplace in lobby;
- Number of floors: 16;
- Number of rooms: 184;
- Smoke-free property;
- Suitable for children
| Caters to couples | |
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets considered |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
- Aerobics nearby
- Basketball nearby
- Boating nearby
- Dock nearby
- Golf - driving range nearby
- Golfing nearby
- Golf - miniature nearby
- Hiking/biking trails nearby
- Ice skating nearby
- Pilates classes/instruction nearby
- Playground nearby
- Racquetball/squash nearby
- Rowing or canoeing nearby
- Running track/path nearby
- Skiing - cross-country nearby
- Skiing - downhill nearby
- Snowboarding nearby
- Swimming nearby
- Tennis nearby
- Volleyball nearby
- Yoga classes/instruction nearby
Guestrooms Guestrooms
Deluxe King
One king bed with pillowtop mattress and 300-thread-count Egyptian-cotton linens. 25 square meters (268 square feet). Floors 3-15. 32-inch LCD TV with premium cable channels. Telephone with voice mail. Complimentary local calls and wireless Internet access. Clock radio with CD player and MP3 docking station. Coffeemaker. Hair dryer. Two Frette-brand bathrobes. Bathroom with chrome and granite vanities. Complimentary bottled water. Walnut-hued furniture. Third-floor guestrooms have patios.
All rooms include All rooms include- Air conditioning
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- CD player
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Designer toiletries
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Extra towels/bedding
- Flat-panel television
- Free local calls
- Hair dryer
- High-speed Internet access
- Housekeeping
- Hypo-allergenic bedding available
- Internet access (complimentary)
- Iron/ironing board
- LCD television
- Non-smoking only
- Phone
- Pillowtop mattress
- Premium bedding
- Premium television channel(s)
- Refrigerator
- Sewing kit
- Shower/tub combination
- Television
- Turndown service (on request)
- Voice mail
- Wake-up calls
- Welcome amenities
- Window opens
- Wireless Internet access
Deluxe Two Double
Two double beds with pillowtop mattresses and 300-thread-count Egyptian-cotton linens. 25 square meters (268 square feet). Floors 3-15. 32-inch LCD TV with premium cable channels. Telephone with voice mail. Complimentary local calls and wireless Internet access. Clock radio with CD player and MP3 docking station. Coffeemaker. Hair dryer. Two Frette-brand bathrobes. Complimentary bottled water. Walnut-hued furniture.
All rooms includeSterling Suite
One king bed with pillowtop mattress, 300-thread-count Egyptian cotton linens, and plush duvet. City view, Floors 4-15. 442 square feet. Fireplace. Walnut-hued furniture. Separate living room. 32-inch LCD TV with premium cable channels. Telephone with voice mail. Complimentary local calls and wireless Internet access. Clock radio with CD player and MP3 docking station. Wet bar. Coffeemaker. Hair dryer. Two Frette-brand bathrobes. Bathroom with chrome and granite vanities. Complimentary bottled water.
All rooms includeTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at either check-in or check-out.
Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
Less than 1 kilometer
- Art Gallery of Alberta - 600 meters
- Alberta Legislature Building - 700 meters
- Downtown Edmonton - 900 meters
- Edmonton City Centre - 1000 meters
1.0 - 2.0 km
- Edmonton City Hall - 1.1 kilometers
- Sir Winston Churchill Square - 1.1 kilometers
- Citadel Theatre - 1.2 kilometers
- Shaw Conference Centre - 1.2 kilometers
- Francis Winspear Centre for Music - 1.3 kilometers
- Rutherford House - 1.6 kilometers
2.0 - 5.0 km
- Edmonton City Centre Airport (YRM) - 3.7 kilometers
5.0+ km
- Edmonton Canadian Forces Base Edmonton Airport (YED) - 15 kilometers
- Edmonton Intl. Airport (YEG) - 26 kilometers
Reviews
Filter by:
-
All (28)
- Recommended (28)
- Not recommended (0)
Reviewed by a Hotels.com guest on Nov 11, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
The following English reviews were posted by Hotels.com guests from other countries
"Not Conveniently Located"
Reviewed by Bob of McMinnville on Sep 21, 2009
My business contacts were located south and east of the hotel. Going from or back to the hotel over the river was always a challenge, traffic wise! Perhaps, my biggest issue was the hotel elevators, You always had to wait for them! If you chose to take the stairs, say down 2 floors for ice, as soon as you went into the stairway the door closed behind you and then you discovered you could not open the door to any floor - all were locked. It was necessary to walk from the 11 floor to the second floor, to escape from the stair well! Key card locks should be installed on each floor door to allow you to escape. Room service food was hit and miss - first night it was great! The second night not so good.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Greatest in Edmonton"
Reviewed by a Hotels.com guest on Sep 9, 2009
This is a great hotel with even more outstanding front desk personnel. Location was perfect; near city buses and touring buses. Continental breakfast was most enjoyable. Room was luxurious and provided a nice city view.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Gem in Edmunton"
Reviewed by Laura of Santa Monica on Sep 8, 2009
Classy renovation of 1960s era hotel. Great room- size of a bygone era, wine tasting in the evening and full on breakfast in the morning. Neighborhood a little challenged, but free parking, so bring your auto.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Exemplary Hotel"
Reviewed by a Hotels.com guest on Sep 5, 2009
Everything and everyone was beyond our expectations. Front desk staff went out of their way to assist us. The continental breakfast was close to a full meal. Guests even have to use their room keys to access the hotel floors, providing an extra measure of security. The location was great; close to city buses, city tour buses and lots of stores. A winner in every way!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"nice-- but noisy"
Reviewed by a Hotels.com guest on Sep 5, 2009
Toiletries, linens, bed comfort-- all excellent!!!! Breakfast included was good. However: the night I arrived was noisy due to wedding guests (walls are very thin). Luckily(?) the air conditioning unit in the room is also very loud, so that drowned out some of the noise both that night and the rest of the week.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 6.0 Room Cleanliness
"Exceeded expectations"
Reviewed by a Hotels.com guest on Sep 1, 2009
The hotel, their service and my rooms greatly exceeded my expectations. It was very comfortable, I felt safe, and it was very clean. Even the complimentary breakfast was excellent; better, more varied spread than many places. Hotel personnel were very helpful and pleasant, attending to a situation immediately which I appreciated. Highly recommend choosing the Matrix.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 24, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by Jim of Long Beach on Aug 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 14, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 10, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Awesome Hotel; Great Service and Location"
Reviewed by a Hotels.com guest on Jul 27, 2009
A very hip European style hotel with good service and good value: free breakfast and Internet access.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 23, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 22, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 15, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Very Modern and Convinient Hotel"
Reviewed by John of Smithfield on Jul 10, 2009
Everything about the hotel was excellent. I would have expected that the price would have been more given the quality of the hotel. Within easy walking distance to the Alberta Legislative Building
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"A great hotel for the price!"
Reviewed by a Hotels.com guest on Jul 8, 2009
We loved the location (could walk to bars and restaurants), the style and the exercise room. The wine and cheese was a nice way to unwind at the end of the day. One problem though: their electronics are not user-friendly. The satellite TV systems in the room and the fitness room were difficult to figure out AND they don't have Pay-per-View movies!!!?? Seriously, for such an updated, contemporary hotel, that was a huge disappointment. One night we just wanted to order food and watch a movie in the room... We had to leave and go to the theatre. We recommend it if you don't plan on having a quiet dinner-and-a-movie night.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Great hotel"
Reviewed by a Hotels.com guest on Jun 23, 2009
Everything was great. They provided bottled water, apples and internet with no additional charges.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Matrix Hotel an Excellent, Elegant Value"
Reviewed by Patricia of San Francisco on Jun 18, 2009
The Matrix Hotels provides many complimentary extras such as parking, breakfast, Internet access (wired or wireless), and even a wine and cheese hour. The beds are lush and comfortable, the fittings and furniture are top notch, and elegantly appointed. The rooms are on the small side, but they are so pleasant, and so carefully furnished and planned, that it does not matter much. The Matrix is a luxurious little oasis.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Edmonton Central"
Reviewed by J of Belfast on Jun 14, 2009
Great place to stay in Edmonton downtown.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Good hotel in downtown area"
Reviewed by a Hotels.com guest on May 13, 2009
I would recommend a stay at the Matrix for people who are impressed with tasteful contemporary design. The only thing that I found disappointing was a shortage of staff, but maybe it was a time of year thing. Overall, very good value for money and good comfort. The free parking and excellent breakfast make it even more worthwhile!
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"No complaints with Matrix"
Reviewed by J of Kilkenny, Ireland on Sep 25, 2008
Nondescript exterior, but fresh and modern inside. Room was faultless and breakfast adequate. Edmonton is a very spread out city, but plenty of restaurants, bars, shopping nearby.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 21, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Modern Style Hotel"
Reviewed by a Hotels.com guest on Jul 29, 2008
Recently renovated, good breakfasts, wine and cheese okay. Rooms are a good size. Bathroom small but with a good layout. Nice mineral samples. The hotel was a good value for the cost. King size bed, lots of pillows and very comfortable. Large windows.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 28, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"Prima om te verblijven"
Reviewed by R of Bussum on Aug 8, 2008
keurig hotel, zeer vriendelijk en behulpzaam personeel.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
"Erg onder de indruk!!!"
Reviewed by M of Zaandijk on Aug 6, 2008
Zeer nette kamers met vriendelijk en behulpzaam personeel. Dit hotel is van alle gemakken voorzien; internet aansluiting op alle kamers, kantoor met 2 pc's én printer, heerlijk ontbijt, vrij parkeren, elke dag schone badlakens, om de dag schoon linnengoed, badjassen, gratis wijn & kaas proeven 6 van de 7 dagen en alles was heerlijk schoon... Als ik ooit weer naar Edmonton toe ga dan zal ik zeker in de Matrix logeren.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews