"wonderful secluded area in mountains"
the rooms are very nice, the staff is wiling to to what ever it takes to make your stay pleasant. very nice hotel would definately stay there again.Genuine Hotels.com guest review
You can see why celebrities would go here. Car pulls into an underground front desk area! Rooms are like houses. Giant stainless steel appliances and food prep island. Huge rafters and luxuriousness everywhere. Fly the kids in from St. Albans and invite the Prime Minister.Genuine Expedia guest review
"Loved our stay!!"
Very clean, the staff were great, loved our stay! Anything we needed the staff was quick to meet our needsGenuine Expedia guest review
Room was comfortable and elegant, fitting a Chateau. Door was uninsulated for sound, though, so hallway noise and door slams from other rooms were clearly audible. A great deal off season!Genuine Hotels.com guest review
"It was Great!"
I love their customer service!! It was our 10th anniversary and all the stuff were very nice wishing us a happy anniversary they give us some chocolates..;) The room was clean. I will stay there again.Genuine Hotels.com guest review
I guess we expected way to much. We have better stays with more friendly and helpful staff at Holiday Inn. It was a big let down. We stayed at a Hyatt the following night and had a much better experience. I would waste my money to go here again. Sorry.Genuine Expedia guest review
They could use larger TV's in the rooms and offer more dinning options as you need to take a 7 minutes drive to Main Street in Park City to get any food.Genuine Hotels.com guest review
amazing place for a couple or a familyGenuine Hotels.com guest review
Beautiful hotel and location Cleanliness of room/hotel-very clean Quality of service-excellent Hotel amenities-many to choose from Hotel location-about 22 minutes away from the outlet mallsGenuine Hotels.com guest review
As a frequent business traveler, convenience and comfort is critical. This is a beautiful property in a great location. The hotel entrance and check in parking was very confusing and strange. It's underground and due to local regs there isn't signage. Room was beautifully appointed and comfortable. The common areas need a little TLC. I'm not sure this […] should be a AAA 4 diamond hotel, but it's close.I would definitely return, GREAT staff service. Read moreGenuine Hotels.com guest review
"Great bed and fun bar staff"
Great value! Thank you Expedia! The staff even helped us put air in our tire.Genuine Expedia guest review
"Romantic getaway hotel in the mountains"
Had an AMAZING stay!!! The front desk gentlemen working found out it was our wedding night and upgraded our room to an elegant suite!! We were so surprised and overjoyed we didn't want to leave the hotel. Best customer service ever! We will definitely come back for our anniversaries to come!! Thank you for making our night that much more special!!! […] ! Read moreGenuine Expedia guest review
"Would definatley come back!!"
Our stay here was amazing. It was a great hotel with great staff. All of the staff was very helpful. Many things to do in the area and the best part was the hotel shuttled you where you wanted to go. They shuttled us downtown to main street of park city and when we were done we called and they came back to get us. The hotel itself was gorgeous and very […] quiet. The scenery was amazing. We took a ski lift to the top of the mountain and you can see all over. That is conveniently located across the street. We are certainly going to return someday. Read moreGenuine Hotels.com guest review
Not as inclusive as it seemed online. Staff was extremely helpful and nice. Beautiful hotel in all.Genuine Hotels.com guest review
"This is not a hotel"
If your idea of a hotel should capture the feeling of an aging, under-funded apartment complex, this is the place for you. As you enter the property through the dirty, dimly-lit, sour-smelling parking garage, the hope that things will only get better gradually fades. We arrived in August with our four children for one last summer fling. We intended […] to stay seven nights but checked out after two. This place gave us the creeps. Getting our bags from the dank, underground parking garage involved two separate elevators and walking through areas that should only be seen by the janitor, who, by the way, probably hasn't dropped by for a while. This place is in serious need of an overhaul, and the folks in charge do not know what they are doing. I would guess some sort of financial woes have hit the place. In fairness, our room was cozy and cute, but VERY overpriced (I cannot stress that enough), and not a four-star room by any measure. The room was dark, things were falling apart, and we all felt trapped, surrounded by musty, meandering, banged-up hallways. There was literally nothing to do but sit in the room or swim in the very tiny, 4-foot-deep swimming pool. It all felt so cheap and tacky. My wife and I both felt a serious case of buyer’s remorse, as did all the people we talked to that were staying there. We all breathed a sigh of relief as we drove out of the parking garage, bound for a better place. Don’t waste your time and money here. Read moreGenuine Expedia guest review
"Amazing place but no breakfast nearby"
The hotel was well maintained and beautiful. It was a great experience until it came time for breakfast. They don't serve breakfast and neither does any place nearby. Overall it was a great stay.Genuine Expedia guest review
We selected the regular king room, as opposed to the studio or a suite. The king room was beautiful. It had a nice fireplace, lcd tv (not huge but ok), small fridge with a huge ice maker...very handy! The room was decorated very tastefully and was very relaxing. The bed was very comfortable too. We didn't eat at the restaurant or swim in the pool but […] plan to come back again. The rate jumps in December for ski season is the only downside. It is very close to deer valley lifts so it would be awesome for ski season. I would definitely stay here again and plan to. Read moreGenuine Hotels.com guest review
"Not much for the money you spend."
No deck looking out over Deer Valley, Just a room.Genuine Expedia guest review
I loved this hotel and we had a great stay. The staff is super friendly and helpful. I loved the little outdoor pool. I loved that they have a shuttle that will take you to Park City or Snowpark. I loved that they had a fridge and microwave and dishes in the room so you can take your own food for breakfast and lunch. I somehow missed that was available […] and so didn't bring any food. Unfortunately the only place to get breakfast in the area is across the street at the Stein Erickson - which isn't a bad thing but it is pricey if all you want is a scrambled egg, piece of bacon and and English muffin. Read moreGenuine Hotels.com guest review
Being in park City we expected to see mountains. Couldn't even see a tree from our room. No place for breakfast unless we walked over to a nearby hotel.Genuine Hotels.com guest review
Overall, I'd say it was nice. Cable TV didn't work and pools and hot tubs closed at 10 PM, which i thought was a little early, I was thinking more like 11 PM, but overall, pretty nice place. Would have liked to see the restaurant open in the mornings for breakfast, but, oh well.Genuine Hotels.com guest review
I recently stayed there with my husband for a little weekend getaway. I would definitely recommend this place. The grounds were beautiful, the staff was accommodating, & the rooms were clean. You won't be disappointed!Genuine Hotels.com guest review
Awesome!!Genuine Hotels.com guest review
"We'll be Back!"
Incredible weekend, beautiful hotel, amazing restaurant in the hotel, service was out of this world and incredible mtn biking!Genuine Hotels.com guest review
We were in Deer Valley for a big soccer tournament with our kids. Hotel was nice, rooms were comfortable and well-appointed. The pool and hot tub areas are quite small. Also, the location--mid-mountain--was quite "dead"--the restaurant at the hotel was the only one open (that we could find and that would be good for kids) on Friday night. If we were […] to come back in summer, we would not stay at this location, but either in Park City proper, Canyons or lower Deer Valley. It was just too quiet for us. If you are looking for quiet, this would be great. Read moreGenuine Hotels.com guest review
very niceGenuine Hotels.com guest review
"Wish I could have stayed Longer!"
I had a wonderful stay!!! The only frustrating thing was that we were on the 4th floor with LOTS of luggage and the elevators were S.L.O.W. when we were leaving one of the elevators was out of service..Otherwise It was a beautiful place to stay!Genuine Hotels.com guest review
This is a lovely hotel. The room was spotless and comfortable. The jetted tub was awesome. The courtyard outside our room was scenic and the area was beautiful.Genuine Hotels.com guest review
Hotel and rooms were great. Walking distance to restaurants. Wish they had breakfast. Staff was attentive.Genuine Hotels.com guest review
Staff was awesome friendly and helpfulGenuine Hotels.com guest review
"Nice hotel in mountains"
Room was not at all what was pictured on website. Really nice place but it costed a lot more then it was worth. I was rather disappointed they put us in far corner of property with no view hot tub was also not functioning properlyGenuine Expedia guest review
"Great Place to Stay For a Concert"
This is a beautiful hotel in a great location for accessing all of Deer Valley. They have a shuttle service that will take you where you want to go and pick you up on your time. We went to a concert at the local outdoor amphitheater and it was wonderful to have them take us and pick us back so we could enjoy some wine at the concert and not deal with […] traffic. The staff at the hotel were very friendly and fun to talk to. Want to go back again! Read moreGenuine Hotels.com guest review
This was our first stay and we will for SURE be back! The staff was very accommodating, helpful, and welcoming. The rooms are beyond amazing for a night stay or long term!Genuine Hotels.com guest review
"was a nice experience"
the room was nice accomadating with all the amenities. We wanted to sit outside in the morning but it was not clean spider webs dusty table was not clean or the chairs to sit on other than that a good experienceGenuine Expedia guest review
"Awesome hotel with fantastic staff"
This was my second stay at The Chateaux. Once again, the hotel was wonderful and the staff was very accomdating to our requests. They always knew me by name and anticipated what was needed for our party. Awesome place to stay.Genuine Expedia guest review
It's a nice hotel but completely dead in the summer time. The pool is not impressive and the food at Cena is extremely over priced for so so food.Genuine Hotels.com guest review
"Great place to stay in Park City"
Check in was easy. Shuttle service was nice, one driver great the other one was okay. Front desk was helpful when asked about a lost item. We would recommend this hotel to others.Genuine Hotels.com guest review
"Nice weekend get-away"
We were really pleased with or stay, it was exactly what expedia said it wold be.Genuine Expedia guest review
"wonderful room with a great view"
The room was large and comfortable --the hotel provided a free shuttle to the concert--The snack at their restaurant, Cena, was delicious!Genuine Expedia guest review
The staff was so inviting and took care of our every need. The Cena restaurant was just the relaxation we needed after a long drive. Our room was located right next to the pool and we were fully accommodated on our romantic evening. I would encourage anyone and everyone to try this place out. Beautiful Summer locationGenuine Hotels.com guest review
"Great Hotel-Highly Recommend"
My stay at the Chateaux Deer Valley was absolutely amazing. I highly recommend this hotel to anyone staying in the area. They were incredibly helpful from giving me information on the All Resort Express to get me from the airport to the hotel, to providing a convenient shuttle once I arrived at the hotel to take me to nearby areas. I was at the hotel […] for a wedding at the Montage and was initially disappointed that the Montage was completely booked for the dates of the wedding. However, in hindsight, I am glad things worked out the way they did because the Chateaux transported me to all of the wedding events quickly, and all of the drivers were friendly and acted happy to drive me, but the Chateaux was much more affordable than the Montage, so it saved me quite a bit of money. For the one event that was outside of the shuttle's transportation area, they called a taxi for me--three in fact! Overall, the staff was incredibly friendly and helpful, and the hotel itself was extremely clean, well-decorated, and comfortable. I stayed in a studio room for the full kitchen, and the studio was still spacious and comfortable, and each evening I came home the bed was pulled out for me. This hotel is just as nice as others in the area but more affordable, so I highly recommend it to everyone. Read moreGenuine Hotels.com guest review
We had an amazing stay!! The hotel staff made my stay even better! Alex greeted us and got us checked in. We happen to get a room without a jetted tub and I (being pregnant) was really looking forward to it! We called down and he was more than happy to accommodate and move us! He was very very informative and all around amazing!! He made our stay, we […] really appreciate employees who are great at there job and have excellent customer service like him!! Read moreGenuine Hotels.com guest review
"Great Romantic Getaway! :)"
The Chateaux was a beautiful, relaxing hotel! My husband and I loved the room, fireplace, kitchenette/bathroom, etc! We also used the shuttle service to go to the Main Street in Park City. The staff and service provided was excellent! We will definitely return for another get away soon! :)Genuine Hotels.com guest review
"Excellent for weekend getaway."
My wife and I loved this hotel. It was very nice to be away from main street and in the seclusion of the mountains while still being just a few minutes from shopping and fine dining. We were very impressed with the quality of our room and the hotel. This has definitely been our favorite place to stay in Park City.Genuine Expedia guest review
"Great get away from SLC."
Overall the stay was great. It could have had a better mattress!Genuine Expedia guest review
"Cheap looking hotel for the price.. But clean!"
It was a nice hotel and was kept clean. It seemed like the decorations were cheap. The room was kinda ugly because of how it was decorated. The accent pillows for the couch looked old a d didn't really match the room. I know that seems like something silly to complain about, but a nice hotel should invest in some good decorating.. Aesthetics are everything! […] Other than that, we had a nice stay by enjoying our time out in the jacuzzi and by the fire pit. The receptionists were very friendly and helpful. Read moreGenuine Expedia guest review
"A nice getaway"
A peaceful great experience of relaxation and being close to some park city entertainment and food:)Genuine Hotels.com guest review
"Not your average hotel - and not in a good way."
This hotel was so strange. Way different than any hotel I've been to. To enter the hotel, you have to drive into an underground parking garage which smells like the sewer. The lobby to the hotel is actually underground, and the main entrance is in the middle of the parking garage. Once you get checked in, you will be sent to one of a few buildings. […] To get to our building, you have to walk back through the parking garage and go up a separate elevator. After getting to the correct building, you walk down the hall, use your key to enter a holding type area for three rooms, then use your key to enter your actual room. The whole thing felt like a secret fortress rather than a comfortable and welcoming hotel. Other than the fortress like feel, my key complaints are that the walls were paper thin, the fireplace puts off virtually no heat unless you are within 2 feet of it, and the mattress was hard. We heard our neighbors escapades multiples times throughout our stay and woke up with sore backs from the mattress. Not at all what I was expecting from a stay in Deer Valley. When we complained to the front desk about the noise, the staff were not the least apologetic and not helpful in resolving the issue. It was very disappointing. Read moreGenuine Expedia guest review
Maintenance was working on the plumbing in the room above us & banging on pipes. We asked to be moved. The airconditioning did not work in either room so we had to open the window.Genuine Hotels.com guest review
"Would stay here again in a heartbeat"
Beautiful hotel, beautiful room, gorgeous location. Very close to downtown. We stayed for our anniversary in May and had a great time. The only reason why I gave it a 4 instead of a 5 is because our air conditioning did not work (even after hotel staff came and looked at it). We both don't like to be too hot when we sleep, so we cracked a window and […] it was fine; regardless, I would definitely stay here again. Read moreGenuine Expedia guest review
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