"Great Hotel-Highly Recommend"
My stay at the Chateaux Deer Valley was absolutely amazing. I highly recommend this hotel to anyone staying in the area. They were incredibly helpful from giving me information on the All Resort Express to get me from the airport to the hotel, to providing a convenient shuttle once I arrived at the hotel to take me to nearby areas. I was at the hotel […] for a wedding at the Montage and was initially disappointed that the Montage was completely booked for the dates of the wedding. However, in hindsight, I am glad things worked out the way they did because the Chateaux transported me to all of the wedding events quickly, and all of the drivers were friendly and acted happy to drive me, but the Chateaux was much more affordable than the Montage, so it saved me quite a bit of money. For the one event that was outside of the shuttle's transportation area, they called a taxi for me--three in fact! Overall, the staff was incredibly friendly and helpful, and the hotel itself was extremely clean, well-decorated, and comfortable. I stayed in a studio room for the full kitchen, and the studio was still spacious and comfortable, and each evening I came home the bed was pulled out for me. This hotel is just as nice as others in the area but more affordable, so I highly recommend it to everyone. Read moreGenuine Hotels.com guest review
We had an amazing stay!! The hotel staff made my stay even better! Alex greeted us and got us checked in. We happen to get a room without a jetted tub and I (being pregnant) was really looking forward to it! We called down and he was more than happy to accommodate and move us! He was very very informative and all around amazing!! He made our stay, we […] really appreciate employees who are great at there job and have excellent customer service like him!! Read moreGenuine Hotels.com guest review
"Great Romantic Getaway! :)"
The Chateaux was a beautiful, relaxing hotel! My husband and I loved the room, fireplace, kitchenette/bathroom, etc! We also used the shuttle service to go to the Main Street in Park City. The staff and service provided was excellent! We will definitely return for another get away soon! :)Genuine Hotels.com guest review
"Excellent for weekend getaway."
My wife and I loved this hotel. It was very nice to be away from main street and in the seclusion of the mountains while still being just a few minutes from shopping and fine dining. We were very impressed with the quality of our room and the hotel. This has definitely been our favorite place to stay in Park City.Genuine Expedia guest review
"Great get away from SLC."
Overall the stay was great. It could have had a better mattress!Genuine Expedia guest review
"Cheap looking hotel for the price.. But clean!"
It was a nice hotel and was kept clean. It seemed like the decorations were cheap. The room was kinda ugly because of how it was decorated. The accent pillows for the couch looked old a d didn't really match the room. I know that seems like something silly to complain about, but a nice hotel should invest in some good decorating.. Aesthetics are everything! […] Other than that, we had a nice stay by enjoying our time out in the jacuzzi and by the fire pit. The receptionists were very friendly and helpful. Read moreGenuine Expedia guest review
"A nice getaway"
A peaceful great experience of relaxation and being close to some park city entertainment and food:)Genuine Hotels.com guest review
"Not your average hotel - and not in a good way."
This hotel was so strange. Way different than any hotel I've been to. To enter the hotel, you have to drive into an underground parking garage which smells like the sewer. The lobby to the hotel is actually underground, and the main entrance is in the middle of the parking garage. Once you get checked in, you will be sent to one of a few buildings. […] To get to our building, you have to walk back through the parking garage and go up a separate elevator. After getting to the correct building, you walk down the hall, use your key to enter a holding type area for three rooms, then use your key to enter your actual room. The whole thing felt like a secret fortress rather than a comfortable and welcoming hotel. Other than the fortress like feel, my key complaints are that the walls were paper thin, the fireplace puts off virtually no heat unless you are within 2 feet of it, and the mattress was hard. We heard our neighbors escapades multiples times throughout our stay and woke up with sore backs from the mattress. Not at all what I was expecting from a stay in Deer Valley. When we complained to the front desk about the noise, the staff were not the least apologetic and not helpful in resolving the issue. It was very disappointing. Read moreGenuine Expedia guest review
Maintenance was working on the plumbing in the room above us & banging on pipes. We asked to be moved. The airconditioning did not work in either room so we had to open the window.Genuine Hotels.com guest review
"Would stay here again in a heartbeat"
Beautiful hotel, beautiful room, gorgeous location. Very close to downtown. We stayed for our anniversary in May and had a great time. The only reason why I gave it a 4 instead of a 5 is because our air conditioning did not work (even after hotel staff came and looked at it). We both don't like to be too hot when we sleep, so we cracked a window and […] it was fine; regardless, I would definitely stay here again. Read moreGenuine Expedia guest review
The only thing I was disappointed in was I didn't get hot water in my tub :0(Genuine Hotels.com guest review
"No Black Out Curtains!!!!"
The room was overall nice. For the positives, it was very clean, the tv was great, the bed was super comfortable, love the location (next to Stein Erickson), very quiet, pretty decor, friendly staff. For the negatives, the bedroom was a little small, there weren't any black-out curtains which meant no sleeping in for me, the fireplace didn't work and […] we didn't want to bother with calling maintenance at 10pm, and the shower head was horrible. Overall it was nice - but not perfect. We live close by and only went for a one-nighter away from the kids. I was really looking forward to sleeping in but the lack of black-out curtains made that difficult. Read moreGenuine Hotels.com guest review
"Perfect romantic getaway"
Wonderful hotel with top notch service and facilities. The rooms were beautiful, spotless and very comfortable. The shuttle service they provided to downtown Park City was reliable and easy. The only glitch was a contractor who started hammering at 7. We will certainly stay there again if we can avoid the hammering. We recommend it highly!Genuine Hotels.com guest review
"Great service and location"
To ski, just cross the street. Great service, nice rooms.Genuine Hotels.com guest review
Great location. Amazing staff.Genuine Hotels.com guest review
"Great for families."
Staff and room type was ideal for families with small kids. Convenient shuttle service allowed us not to worry about parking and getting around. Deer Valley in general is a very family friendly place to get the little one on the slopes and allow parents some time to do their own skiing.Genuine Expedia guest review
The hotel is very nice but pricey and tiny. Did not have room to even open our luggage on a luggage stand. No floor space. I also had a terrible view. facing a wall. The hotel employees are very nice, but being so cramped put a big damper on our vacation. We were three in a room w two queen size beds.Genuine Hotels.com guest review
"Top Hotel in Deer Valley"
This hotel is beautiful! The staff was wonderful and the location fantastic! The food in the restaurant was delicious and so convenient to have such a great restaurant and bar right in the hotel. We were happy with our time at this beautiful hotel.Genuine Expedia guest review
We checked in late and were pleasantly surprised to find the beds turned down and water waiting but then we started to unpack. The top dresser drawer was missing a handle. Since there was another and with mild effort we were able to open the drawer we decided to not mention it. The following day when the room was serviced the dirty towels were not replaced. […] We had to call to get clean towels when returning from skiing. That night the remaining drawer pull broke and we were unable to open the drawer. After 3 phone calls it was finally repaired the next day. The following day the toilet paper was not replaced and we had to ask for another roll. They didn't turn the beds down some nights. Some days we didn't get coffee for the coffee maker. It seemed that every day we had to call to have something replaced or repaired. We never mentioned the bathroom door didn't close tight, the toilet ran periodically, and towel warmer really never warmed the towels. We take 8-10 trips a year and have stayed all over the world. I can say this is one of the worst kept hotels we have stayed at. We expected much more for the price. Attention to detail was not there for the maintenance/housekeeping staff. That said the valets were so polite and helpful. Restaurant and bar staff were friendly and attentive. Read moreGenuine Expedia guest review
"Fantastic Chateaux at Silver Lake!"
We really loved the room with two fireplaces, a top of the line kitchen, great bathroom. TVs were a little quirky. Otherwise, fantastic experience. If we could guarantee the same room again, we would book again for next year!Genuine Expedia guest review
We've stayed at the Chateaux twice and will definitely stay there again!Genuine Hotels.com guest review
"Great Hotel at Deer Valley"
Great Hotel, Great Staff, Delicious breakfast, Great location. Stayed at the Chateaux for many years and always have a great timeGenuine Expedia guest review
"Perfect in every detail!"
My wife and I had an excellent stay at The Chateaux. The Hotel staff is dedicated to pamper you in every way. It has been the best ski trip we have ever made. In fact very few hotels (regardless of the ski part) have this level of service. We are already planning our trip next year to The Chateaux!Genuine Expedia guest review
"GREAT PLACE ONLY YARDS TO THE STERLING LIFT"
GREAT SERVICE, GREAT LOCATION, A FUN STAYGenuine Hotels.com guest review
"All about location"
Rooms are pretty ordinary and on the small side. Location can't be beat. Concierge service was great.Genuine Hotels.com guest review
"Great Service with an Even Better Location"
The service was wonderful. The staff was available and eager to provide whatever was asked for, and the free rides around Park City were perfect. We did not need a car. The location, mid-mountain at Deer Valley was great. We were literally steps from the lodge (although not ski in ski out).Genuine Expedia guest review
"Great Romantic Getaway"
This was perfect for a quiet romantic getaway. It is the slow season, so we did not have any problems with crowding or having to wait for anything. The staff was extremely helpful and even insisted on driving us over to the Troll Hallen Lounge because it was dark and could be confusing to find. Troll Hallen Lounge was perfect for our dinner needs and […] was essentially right across the street. Cena is still closed for the season and Glitretind's menu items just didn't do it for us this evening. No other restaurants are available for dinner within walking distance to the hotel but the shuttle will drive you anywhere and pick up. The grounds and surrounding hotels all have their christmas lights/decorations up and it is such a festive environment! We had a king room. It was very comfortable, nicely appointed and very clean. The fireplace was wonderful and the jacuzzi was good too. My only complaint, if I were to stay for a longer time, would be that the room is very dark. Great for sleeping in but if we had the children the lights would have needed to be on during the day. Also the air was blowing so loudly under the door that it made a whistling sound. We finally put a towel at the bottom of the door that stopped the sound. Not sure that this is a normal problem but due to extremely high winds that also blew off the garage door the day before. I would definitely stay again. It is the picture perfect holiday accommodations with exceptional service. Read moreGenuine Hotels.com guest review
"Great for a romantic getaway!!"
I loved this hotel! The staff was extremely helpfull and friendly, they gave us great directions and recommendations of where to eat. The room was gorgeous! The staff listened to my request when booking, and gave us a room facing the mountains, which was so nice! The pool and jacuzzi tubs were so relaxing and well kept. My husband and I want to make […] visiting Park City and staying at the Chateaux at Silver Lake an annual tradition, thanks to a wonderful experience! Read moreGenuine Expedia guest review
I don't know if I've had a finer hotel experience. The staff was wonderful and personable. Thank you! Thank you!Genuine Expedia guest review
We had a romantic getaway with my husband away from the kids, the studio was lovely, really nice kitchen, cool tv with lots of movies to watch in front of the fireplace. The only problem was the toilet getting clogged easily, but overall it was great!Genuine Expedia guest review
"Perfect for a quick getaway"
We enjoyed our two-night getaway as a couple to the Chateaux Deer Valley! It was relaxing, comfortable, and inviting. Soaking in the hot tub while a light snow fell was a highlight. We can't wait to return!Genuine Expedia guest review
The Chateau at Silver Lake in Deer Valley, Utah was beautiful. The staff was friendly, very informative and went out of their way to make our stay very pleasant. We saw many families enjoying the amenities and have decided to take our entire family back for a weekend of skiing, sledding and swimming in the heated pool - and hot tube. This was a dream […] vacation for us. Read moreGenuine Expedia guest review
"Amazing place to stay"
My husband and I just went for a little weekend getaway and we had a great time. The hotel staff is very friendly. The room we stayed in was a studio with a murphy bed and it was spectacular. There was a full kitchen that was beautiful and a personal balcony. It was a very comfortable stay.Genuine Hotels.com guest review
"Hiking starts across the street."
Great deluxe suite. Perfect location for skiing in the winter or hiking in the fall. The hotel's shuttle service to Park City was terrific, enabling me to take advantage of excellent restaurants and galleries.Genuine Hotels.com guest review
Everything was great!! My wife and stayed here for our honeymoon and the service was great and the room was amazing!!Genuine Hotels.com guest review
"Great hotel for price"Off Season""
Great hotel for the amount I paid for room keep in mind I stayed in off seasonGenuine Expedia guest review
Great place to stay. The staff was very friendly and accomodating. The resort is beautiful and is in excellent condition. I look forward to my next stay st this resort.Genuine Expedia guest review
"good hotel, needs a couple updates"
We had a good time. Our room was nice except the carpet was worn out with tears in it. The parking garage smelled like a garbage can which also made the inside of our car smell. We stayed in a studio room with a Murphy bed that folded down from the wall. I thought the bed was fine but my wife was uncomfortable. The pool is only 3 1/2 feet deep. Overall […] we had a good experience. If the parking garage didn't stink so bad and if the carpet wasn't worn out, it would be a really nice hotel. Read moreGenuine Expedia guest review
"Nice romantic getaway"
Enjoyed our stay. Very elegant place away from the rush of Park City Main Street. Only a couple minor complaints: the restaurant is closed during off season, part of spring and fall, which was during our stay. Also, the ten cup coffee pot was only supplied with a packet for two cups of coffee. Otherwise a wonderful couple nights.Genuine Hotels.com guest review
I was really impressed with the staff there. They helped us out with booking our horse back ridding even before we stayed there. The room was cozy and cute, the restaurant was amazing and the location was great. Loved loved it!!Genuine Hotels.com guest review
My wife and I had a wonderful time in this beutiful hotel. I highly recommend this hotel. The restraunt was terrific and the rooms were very comfortable. I loved everything about this hotel.Genuine Hotels.com guest review
"Great upscale hotel"
If you are in the market for an upscale hotel in deer Valley then I think this would be a good one for you.Genuine Expedia guest review
"Close to everything that's fun!"
The quality of the service was excellent; the staff were extremely helpful and very kind. The room was wonderful; loved the bathroom/kitchen set-up and the refrigerator was a good size. Loved the location even though we had to shuttle to Mainstreet each day. They have a nice shuttle service that was free. Would definitley stay there again.Genuine Hotels.com guest review
"Great Romantic Weekend"
Absolutely wonderful experience for me and my fiance'!! We are planning our next trip to the same hotel very soon!!Genuine Expedia guest review
"Outstanding Mountain Retreat @ Deer Valley"
The room and staff both exceeded our expecations.Genuine Hotels.com guest review
It was amazing. Highly recommended! Not one bad thing to say about my stayGenuine Hotels.com guest review
"great weekend away, great service, great location"
The complimentary shuttle service to Main Street was SO nice. The drivers were so nice and it was great not having to deal with parking. The beds were so comfortable, the shower and bathroom were nice and they even include a good-sized refrigerator that they don't fill with stuff for you to buy (leaving no space for your own stuff) like most places. The […] people at the main desk were super friendly (they asked us if we wanted a late check-out and helped my wife when she was feeling sick). The restaurant was incredible as well. Read moreGenuine Expedia guest review
Great place, will stay again for sure!Genuine Hotels.com guest review
Staff was very,very helpful in all aspects of service. I did request an accessible room which I did not get, and no mention of why not.Genuine Expedia guest review
"Perfect Hotel Stay"
We were finishing up our 7 state road trip and decided to take advantage of the great hotel deals in Park City in the off season. The Chateaux at Silver Lake did not disappoint. Our rooms were amazing and cost about the same as the Holiday Inns we had been staying at in other locations. In a minor mix up on our extension, the hotel staff quickly fixed […] everything and were so friendly and helpful. We are ready to bring our extended family back next year!!! Read moreGenuine Hotels.com guest review
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