All hotels in Park City, Utah, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here7815 Royal Street East, Park City, UT, 84060, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 242 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.7
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.7
5.0 / 5Outstanding
"we loved staying here."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we went to a concert and thought it would be great staying somewhere up there so we didn't have to drive down the canyon afterward...I booked this hotel not knowing anything about it or where it was located...we drove to it and were very pleasantly surprised. it is right across the street from the stein Erickson lodge. we ate dinner over there....the only regret we have is that we didn't stay two nights it is beautiful and we will stay here again
Genuine Expedia guest review
Other trip Jul 11, 2014
cherie
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Relaxing, wonderful place to stay. Big breakfast is included. Cheerful, courteous service. Great beds. Very good food and drink, in several nearby restaurants Part of the Stein Eriksen complex. Numerous very good to excellent restaurants in Park City, Every mountain activity you could think of, Summer or Winter A Switzerland in Utah, at half the cost!
Genuine Expedia guest review
Other trip Jul 6, 2014
Old bean
US
5.0 / 5Outstanding
"Beautiful area!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful facility and extremely helpful staff. Beautiful location in Deer Valley at 8100 foot elevation. Nice cool summer temperatures, but this elevation takes some time to get used to.
Genuine Expedia guest review
Other trip Jul 6, 2014
Dennis
US
5.0 / 5Outstanding
"Very nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good experience would definitely stay again re booked for boomerang
Genuine Expedia guest review
Other trip Jul 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Overnight Getaway to Park City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was impressed with the professionalism of the staff. Love the location around Deer Valley. A little bit of a drive to park city (10 Mins) but nothing major. Only minor complaint was the beds but this tends to be a personal taste item. They seemed a bit firm for our tastes.
Genuine Hotels.com guest review
1 night trip Jun 27, 2014
Ken
US
5.0 / 5Outstanding
"Spectacular!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I visited for our anniversary. It was incredible. Beautiful location, well maintained grounds and an incredible Sunday Brunch. Worth every penny.
Genuine Hotels.com guest review
1 night romance trip Jun 21, 2014
Yvette
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great place to stay with excellent staff. Only suggestion, have a darker window covering so morning light doesn't come into room.
Genuine Expedia guest review
Other trip Jun 26, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really enjoyed our stay. We would recommend it to anyone.
Genuine Hotels.com guest review
1 night romance trip Jun 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Wish I Was Still There!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a family reunion where all of us stayed in The Chateaux in several rooms. We were all impressed with the rooms, service, staff, and the fabulous breakfast, which included beautiful fresh fruit, eggs, potatoes, sausages and bacon, another rotating hot dish (chocolate chip pancakes, cheese blintzes), lovely pastries, oatmeal, yogurt, and fresh squeezed orange juice. They had two large tables pushed together to accommodate all of us. When we had trouble getting on the internet, we had someone in our room to help in minutes. Any call we made for help (including detergent--free!--for the washer in our suite) was responded to quickly and courteously.
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
US
4.0 / 5Excellent
"Great look and feel. Good amenities."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Experience was good. Rate was good. The hotel staff were excellent and very polite. The room was great. I recommend a more comfy bed that the studio murphy bed. It was good but I would not want to stay on it for more than a day or two.
Genuine Expedia guest review
Other trip Jun 3, 2014
Roberta
US
5.0 / 5Outstanding
"All that we hoped, and more!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Our stay at The Chateau was all that we hoped for, and more! The hotel, as well as our room, was very clean and very classy looking. They have a nice, large courtyard, complete with fire pit and a fountain. The staff was especially kind and helpful. They were quick to provide answers and make sure we were 100% satisfied (including helping us find all the vending machines so I could get my Diet Coke fix one evening ha!). Every 30 minutes they have a free shuttle ride to and from Main Street, making shopping, dining, and other activities very feasible. The on-site restaurant, Cena, had an absolutely delicious dinner menu (make sure you try the wild boar!) and a great homestyle breakfast buffet each morning. The prices were very reasonable. The breakfast buffet is served from 7-10am. Make sure you get there before 9am, after that the service was slim to none. A few customers went as far as finding their own coffee pot and serving themselves because they'd been waiting so long! There is a small lounge/bar area with TV's across from the restaurant. It is open only during dinner hours, with only a few beers on tap, but a full bar nonetheless. I can't speak for the spa services on-site, but the prices were comparable to any others around Park City (which was still too spendy for me!). We'll definitely be making this our new favorite place to stay in Park City and will recommend it to everyone!
Genuine Hotels.com guest review
3 night trip May 23, 2014
Jeanette S.
US
5.0 / 5Outstanding
"Beautiful and so comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Standard room was wonderful, a little small but the bed was so comfortable. Our room had a mini fridge, microwave, plates and utensils and a towel warmer in the bath. It was quite luxurious.
Genuine Hotels.com guest review
1 night romance trip May 17, 2014
Anniversary
US
5.0 / 5Outstanding
"10th Anniversary Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We originally got the regular room with a king bed and a fire place. It was beautiful! However for a little more each night they gave us the option of adding the adjoining studio that has a FULL kitchen, living room, dining room and balcony with furniture. The bell hop showed us the Studio and we were sold and we are SO GLAD we did! It was like a small, lavish apartment of our very own. Daily the maid service washed our dishes and our room was spotless. Everyone from the valet, front desk staff, to the service people we met in the hallways were so friendly and helpful. The pool was clean and warm, hot tub was hot but not too much. The whole stay was perfect. It was minutes from Main Street and they have a shuttle which we took multiple times that would pick you up or drop you off anywhere down town until like 10:30 at night! We had many dinners with wine pairings so we took advantage of that a few times :) BEST hotel we have ever stayed at, cannot wait to go back!
Genuine Expedia guest review
Other trip May 6, 2014
Cody
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Apparently, the end of April is the off season in Park City. The hotel restaurant and bar were closed. A shuttle was offered to a nearby resort but we would have preferred to know that prior to booking.
Genuine Hotels.com guest review
3 night trip Apr 28, 2014
A Traveler
US
4.0 / 5Excellent
"Great place, bad time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
This was my first experience in Park City, and it was okay. My wife and I found the Chateaux at a great price online as a getaway for our anniversary. All the amenities and comforts provided seemed too good to pass up. I didn't realize that visiting during the end of April would mean everything would be shut down. I knew we wouldn't be able to ski, but we were okay with that. Almost everything at the Chateaux was closed (spa, restaurant, shops, etc.). Half of the Park City Main Street shops and restaurants were closed as well. The staff was as helpful as they could be, but I have to say I probably would not have stayed there had I known beforehand. I would recommend this resort during ski season, but not during spring.
Genuine Expedia guest review
Other trip Apr 28, 2014
T
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I stayed at the Chateaux during the very beginning of mud season. I think I was one of the few people there. I was pleased with the hotel, but the pool was only open the first night and the two small hot tubs were luke warm. The hot tub by the pool was hot but didn't have enough water so you couldn't run the jets without a terrible suction noise. I wish there was a selection of pillows, they were all feather and so soft your head sunk right to the mattress. I did take the courtesy van down the mountain into Park City which was nice so I could have a cocktail and not have to drive. The hotel was very clean; I would stay there again.
Genuine Hotels.com guest review
4 night trip Apr 19, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great except the housekeeping. The first night our trash wasn't emptied and the second night a dirty cleaning rag was left on the counter. Maybe they were understaffed because it was the off season. Otherwise the room was quiet and comfortable and the staff was friendly and helpful. Parking seemed limited; we sometimes had trouble finding a space. Maybe they have alternate accommodations during the busy season. Amenities not mentioned on the website: they have DVD players in the rooms and a shuttle into town that runs basically all day; you just have to call for pickup. Really enjoyed the large jacuzzi tub and gas fireplace. All the hotel restaurants were closed for the season, but you can go across the street to the Stein Erikson Lodge and still charge to your room.
Genuine Hotels.com guest review
3 night family trip Apr 17, 2014
Kim
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice resort, rooms a little smaller than expected.
Genuine Hotels.com guest review
2 night trip Apr 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect overnight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hotel staff was very helpful and accommodating. Ski rental in the lobby was convenient, although more than double the price of renting in town. The coffee maker didn't work and the water only came from the shower (not the tap to fill the tub). The desk offered to send housekeeping up but when you're not dressed & ready for a bath, timing for a visit isn't exactly appropriate. Overall service was excellent and the location can't be beat.
Genuine Hotels.com guest review
1 night romance trip Apr 1, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel near the slopes"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was nice and a good value. Not on the lope but a very quick walk.
Genuine Expedia guest review
Other trip Apr 5, 2014
justin
US
5.0 / 5Outstanding
"Great Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Staff were incredible. Very helpful. No complaints.
Genuine Expedia guest review
Other trip Mar 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel, walk to Silver Lake Village"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel! Stayed in a room w/ king bed, very clean, very comfortable bed. Room had mini fridge, microwave, coffee pot and 'supplies' (dishes, cutlery) for two. Nice jetted tub in bathroom shower combo, heated towel rack, sink outside bathroom to accommodate two people getting ready simultaneously. Staff was extremely helpful, warm and friendly! Buffet breakfast a good value when it comes with the room. Lobby restaurant reasonable, with good après ski and kid options but doesn't shine as a dinner option for foodies. All in all, will go back!
Genuine Expedia guest review
Other trip Mar 21, 2014
Jen
US
5.0 / 5Outstanding
"Great location in Deer Valley Beautiful & Quaint"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Very friendly and helpful service. Excellent location for ski in Deer Valley, plus close to other high end hotel restaurants. The free shuttle saved us much stress and driving in winter conditions, which we in Florida are not accustomed to. The outdoor heated pool and hot tub were a great place to unwind after a ski day. The hotel lobby was a nice place to sit and have a cocktail next to the fire.
Genuine Expedia guest review
Other trip Mar 20, 2014
Lou & B
US
3.0 / 5Good
"Awesome hotel couple of details"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great hotel in the best location. You need to cross thru the parking lot If your suite is not on the reception building, to get to the spa and to get to the gym. On the studio suite, the bed is a pull-down that doesn't give you the rest or comfort expected from this kind of hotel.
Genuine Hotels.com guest review
7 night trip Feb 7, 2014
Adrian Aguirre-Palme
US
5.0 / 5Outstanding
"Lovely quaint hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great ambience! Great restaurant! Really enjoyed the stay!
Genuine Expedia guest review
Other trip Feb 15, 2014
Skiier
US
4.0 / 5Excellent
"A luxury hotel with the tiniest rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
In many ways the hotel is a luxury hotel. The towels are thick, the staff super helpful and available, the beds comfy. A free shuttle will drive you anywhere in Park City. We shared a small washer dryer with on other room. But I have never paid so much for so few square feet. The room is literally just large enough to hold a bed
Genuine Expedia guest review
Other trip Jan 28, 2014
scott
US
5.0 / 5Outstanding
"Perfect in all respects"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've never experienced better service from all the staff than at The Chateaux. They bend over backwards to accommodate your needs and go beyond expectations. If you ski Deer Valley, it's the bomb!
Genuine Hotels.com guest review
8 night trip Jan 8, 2014
Dan
US
4.0 / 5Excellent
"Perfect hotel ski in/out"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff are very helpulf and very friendly, the hotel is very well maintent. The services of the drivers are great!!
Genuine Expedia guest review
Other trip Jan 15, 2014
adriana
US
5.0 / 5Outstanding
"Convenient, friendly, clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Staff was very helpful and friendly. Location is terrific. Room was comfortable. Breakfast is included and high quality. Dinner we had one night was also very good. Ski shop in hotel rented excellent equipment which made our life easier. Fitness facilities are a bit substandard if you are accustomed to five star hotels, tucked in a basement room and just not very large or inviting . Steam room was not working when we were there. Massage was excellent.
Genuine Hotels.com guest review
5 night trip Dec 28, 2013
Family Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location , service, etc. Room was small and difficult to move around in with ski clothing /equipment.
Genuine Expedia guest review
Other trip Jan 7, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The location is great for access to the lifts and the staff was very friendly and helpful. We were quite disappointed, however, with the room, which was cramped, had no additional seating other than the beds, and was poorly lit. In addition, all the room furnishings -- bed, headboard, lamps, etc -- were cheap and many of the pieces were broken.
Genuine Hotels.com guest review
3 night family trip Dec 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Silver lake deer valley"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Pleasantly surprised from arrival to departure- allowed our family of 4 to check in early to find a spacious clean And quiet room as promised-Joe at the front desk was gracious and accomodating Free heated parking indoors We were able to walk to silver lake less than 5 minutes to the slopes! The room has 2 queen beds with a working gas fireplace and double sinks - even a jacuzzi tub too! We had a washer dryer next yo our room which was a bonus Two breakfast buffet tiks(30$) were included- hot entrees , fresh berries , bagels , oatmeal - and delicious coffee ! Joe allowed us to check out late as well! See Ski also in hotel lobby making returning skis a snap Only negative was a tepid hot tub ... Otherwise chateaux would be a prime choice for those who wanted convenient accomodations in silver lake For a good price last minute
Genuine Expedia guest review
Other trip Dec 26, 2013
david
US
5.0 / 5Outstanding
"We had a great time - off season Deer Valley"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful room! Super Clean. Very nicely decorated and appointed. A super awesome thing about the Chatueax, is that we booked last minute online and when we checked in they asked if there was a reason for our stay. We told them at the front desk that it was our anniversary. Between the 5 minutes that we were at the front desk then in our room, they had placed a card in the room congratulating us on the anniversary, and they had some truffles there as a gift. Several of the staff had even signed the card. Nice work Chateaux!! We were surprised and impressed. Keep up the great work! They also have super easy shuttle service to Main street in Park City. Highly recommend!
Genuine Hotels.com guest review
1 night romance trip Nov 9, 2013
John
US
4.0 / 5Excellent
"Opening Deer Valley Ski Season"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I booked this room in December to coincide with the opening ski season weekend at Deer Valley. It was beautiful weekend with fresh snow and sunshine. The hotel was convenient and offered wonderful amenities.
Genuine Expedia guest review
Other trip Dec 10, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I chose the hotel because it was recommended by a knowledgable person. Great hotel, great location, mid-mountain at Deer Valley, for a ski-weekend get-away with my girlfriend. She's a beginner skier and needed lessons. The never crowded, always groomed mountain for skiers only was perfect for her. Hotel was fabulous with well appointed rooms and baths. Fireplace always a nice touch in single-digit weather. Short walk to chairs was great to with shops and restaurants, too.
Genuine Expedia guest review
Other trip Dec 10, 2013
A Traveler
US
5.0 / 5Outstanding
"wonderful secluded area in mountains"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
the rooms are very nice, the staff is wiling to to what ever it takes to make your stay pleasant. very nice hotel would definately stay there again.
Genuine Hotels.com guest review
2 night romance trip Nov 29, 2013
kristen
US
5.0 / 5Outstanding
"Elaborate!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
You can see why celebrities would go here. Car pulls into an underground front desk area! Rooms are like houses. Giant stainless steel appliances and food prep island. Huge rafters and luxuriousness everywhere. Fly the kids in from St. Albans and invite the Prime Minister.
Genuine Expedia guest review
Other trip Nov 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Loved our stay!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean, the staff were great, loved our stay! Anything we needed the staff was quick to meet our needs
Genuine Expedia guest review
Other trip Nov 10, 2013
Ernie
US
5.0 / 5Outstanding
"Elegant room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was comfortable and elegant, fitting a Chateau. Door was uninsulated for sound, though, so hallway noise and door slams from other rooms were clearly audible. A great deal off season!
Genuine Hotels.com guest review
1 night trip Oct 22, 2013
A Traveler
US
5.0 / 5Outstanding
"It was Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love their customer service!! It was our 10th anniversary and all the stuff were very nice wishing us a happy anniversary they give us some chocolates..;) The room was clean. I will stay there again.
Genuine Hotels.com guest review
1 night trip Oct 18, 2013
A Traveler
US
2.0 / 5Fair
"Below Adverage"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I guess we expected way to much. We have better stays with more friendly and helpful staff at Holiday Inn. It was a big let down. We stayed at a Hyatt the following night and had a much better experience. I would waste my money to go here again. Sorry.
Genuine Expedia guest review
Other trip Oct 19, 2013
Hal
US
4.0 / 5Excellent
"Pretty Nice!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
They could use larger TV's in the rooms and offer more dinning options as you need to take a 7 minutes drive to Main Street in Park City to get any food.
Genuine Hotels.com guest review
2 night trip Oct 11, 2013
Ron
US
5.0 / 5Outstanding
"beautiful setting"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
amazing place for a couple or a family
Genuine Hotels.com guest review
1 night romance trip Oct 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Wonderful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel and location Cleanliness of room/hotel-very clean Quality of service-excellent Hotel amenities-many to choose from Hotel location-about 22 minutes away from the outlet malls
Genuine Hotels.com guest review
1 night family trip Oct 5, 2013
A Traveler
US
4.0 / 5Excellent
"Mountain resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
As a frequent business traveler, convenience and comfort is critical. This is a beautiful property in a great location. The hotel entrance and check in parking was very confusing and strange. It's underground and due to local regs there isn't signage. Room was beautifully appointed and comfortable. The common areas need a little TLC. I'm not sure this should be a AAA 4 diamond hotel, but it's close.I would definitely return, GREAT staff service.
Genuine Hotels.com guest review
4 night trip Sep 30, 2013
Ron
US
4.0 / 5Excellent
"Great bed and fun bar staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great value! Thank you Expedia! The staff even helped us put air in our tire.
Genuine Expedia guest review
Other trip Sep 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Romantic getaway hotel in the mountains"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had an AMAZING stay!!! The front desk gentlemen working found out it was our wedding night and upgraded our room to an elegant suite!! We were so surprised and overjoyed we didn't want to leave the hotel. Best customer service ever! We will definitely come back for our anniversaries to come!! Thank you for making our night that much more special!!!!
Genuine Expedia guest review
Other trip Sep 17, 2013
Neally
US
5.0 / 5Outstanding
"Would definatley come back!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay here was amazing. It was a great hotel with great staff. All of the staff was very helpful. Many things to do in the area and the best part was the hotel shuttled you where you wanted to go. They shuttled us downtown to main street of park city and when we were done we called and they came back to get us. The hotel itself was gorgeous and very quiet. The scenery was amazing. We took a ski lift to the top of the mountain and you can see all over. That is conveniently located across the street. We are certainly going to return someday.
Genuine Hotels.com guest review
2 night romance trip Jul 24, 2013
Tony
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Not as inclusive as it seemed online. Staff was extremely helpful and nice. Beautiful hotel in all.
Genuine Hotels.com guest review
1 night trip with friends Aug 24, 2013
A Traveler
US
2.0 / 5Fair
"This is not a hotel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
If your idea of a hotel should capture the feeling of an aging, under-funded apartment complex, this is the place for you. As you enter the property through the dirty, dimly-lit, sour-smelling parking garage, the hope that things will only get better gradually fades. We arrived in August with our four children for one last summer fling. We intended to stay seven nights but checked out after two. This place gave us the creeps. Getting our bags from the dank, underground parking garage involved two separate elevators and walking through areas that should only be seen by the janitor, who, by the way, probably hasn't dropped by for a while. This place is in serious need of an overhaul, and the folks in charge do not know what they are doing. I would guess some sort of financial woes have hit the place. In fairness, our room was cozy and cute, but VERY overpriced (I cannot stress that enough), and not a four-star room by any measure. The room was dark, things were falling apart, and we all felt trapped, surrounded by musty, meandering, banged-up hallways. There was literally nothing to do but sit in the room or swim in the very tiny, 4-foot-deep swimming pool. It all felt so cheap and tacky. My wife and I both felt a serious case of buyer’s remorse, as did all the people we talked to that were staying there. We all breathed a sigh of relief as we drove out of the parking garage, bound for a better place. Don’t waste your time and money here.
Genuine Expedia guest review
Other trip Aug 27, 2013
Jeff
US
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