"Comfortable, but not really the best decision."
The hotel is nice, however there are a few downsides that would prevent me from staying again. The location is prime - 1 block from 17th ave (lots of great shopping and restaurants) and maybe 5 blocks from the core. The hotel was nice - room was clean when i arrived and the in room amenities were good. They do expect you to provide your own incidentals […] (soap, shampoo, food, etc.). This was fine except for the fact that they also expect you to provide toilet paper. If I'm only here for two weeks, I am not going to go buy a 12 pack of toilet paper for myself to only use one or two of them. It would cost maybe an extra dollar or two to provide this and you would have some very satisfied customers. There is absolutely NO VENTILATION in the unit making it quite stuffy. Thankfully it was a cooler time of year, but my lungs and nose would have appreciated some ventilation - it also caused the room to have a bit of a stagnant smell to it. The neighbours were very loud. I notified the front desk of this (via the very convenient texting service) and it was dealt with appropriately. My biggest concern came upon checkout - they expected me to essentially clean the entire unit, otherwise I would be charged for it. If you want to be very independent and live in an apartment for a few weeks, this is great. If you are looking for any level of service, this is not somewhere i would recommend. Read moreGenuine Hotels.com guest review
"A HOME AWAY FROM HOME, NOT, ABSOLUTELY NOT"
Could not wait to say goodbye to all the dustballs, the no ventilation, suffocating rooms and the overwhelmingly under furnished, under equipped place. To add insult to injury, the beds and pillows are soft and horrible. The ironical thing is that the motto of the hotel is a home away from home?????????????????Genuine Hotels.com guest review
"Great location but too many issues"
We had 4 suites booked at this "hotel condo". The location was terrific and the suites were lovely but when we arrived we found out that there was NO air conditioning. Two separate websites and a comment made on the hotels web site led us to believe there was but what we had was ceiling or floor fans. There were many little problems. We only had two […] sets of towels for 4 people (this was quickly respolved). Our phone didn't work for the first 4 days we were there and when the phone company came to fix it they knocked out the internet and wifi for the whole building. It took 2 days to get that up and running but then one of the other units had no phone or cable. Communication is done via text and the staff were very responsive and tried to get things fixed. There were a couple of plumbing issues that were also fixed quickly. Please put on your website that there is NO air conditioning. Finally- our mattress was comfortable on one half and too soft on the other. Read moreGenuine Expedia guest review
01/19/15 bodge2015 Edmonton, Canada
I had made a booking though Priceline for a very good price to stay at the O hotel, 2 weeks before my trip. With less then a week left before my stay at the O Hotel i received an email telling me that my reservation had been cancelled because my credit card hadn't gone though (wasn't a money issue, just that it didnt go though). I quickly rang the hotel to see if i could rebook the room again from my reservation (Which was still on file) on a different card so i could still have a place to stay. They said that that was fine but they where going to charge me double for it!! They would not honer the discount nor where they sympathetic of my situation. They told me that the promotion had finished, even though i had booked it well over a week ago during the sale! They wouldn't even give me a slight discount for the inconvenience. Why would you want to stay at a place that gives you no sympathy over a simple technical error? Gives your business a bad name! Completely ruined my weekend!
"Good facility, responsive service, great rate, convenient location"
11/11/14 Ken W Edmonton, Alberta, Canada
I stayed at O Hotel for two months for work purposes. Very competitive rate in comparison to getting a hotel room. Fully furnished with full size kitchen along with washer/dryer. It is also walking distance to many popular pubs, lounges, and great restaurants. The staff were also very responsive and accommodating as well. I had two pets with me during my stay and was somewhat skeptical at first about room cleaning service as the inconvenience it may cause without my presence. However, it worked out great. The staff even put out fresh water for my pets. I would totally recommend O Hotel if you are staying in Calgary for an extended period of time. One minor down side was the TV set that they have. It is not HD and it's somewhat small. Not a big issue, but it definitely would be nice if the equipment can be upgraded. The other thing is that the units do not have air conditioning. While it may be ok with winter months, it may be an issue to some during the hottest months of the year. Other than that, great stay!
"Stayed for 5 nights"
11/04/14 David S
The suite was great, kitchen was a great plus and was stocked with the needed dishes for basic use, the Welcome kit was pretty basic, but I expected this. Supplies were provided for the dishwasher but not the laundry washer/dryer, it would make sense to bring Tide Pods.
"Mediocre hotel with a good staff"
10/10/14 OniBO Michigan
O hotel suites was disappointing. The studio was fairly spacious, but a bad layout. Bed against the wall necessitated one person crawling over the other or off the end if a need to get in or out. Mattress sagged in the middle, and it was not very firm. Bathroom small. Unit was clean and kitchen was adequate for a couple of nights. Had to take garbage out, leave dirty towels in the bathtub,and make sure dishes were clean before leaving - that doesn't happen at a 'hotel'. Parking was behind in a dirty alleyway. Walked by over filled, smelly dumpsters whenever we went to the car.
"Off of 17avenue"
09/30/14 Kamila L
We had a wonderful 7days stay at the suite #7! They never bothered us. The appartment is cozy nice and comfortable. Close to downtown and starbucks not far. Restaurants and bars everywhere. I loved it ! Thank you for everything ohotel.
"FAR, FAR, FAR AWAY FROM HOME"
09/09/14 connie l toronto
This effeciency apartment hotel, the opal, sit on the most convenient and desirable area, just a few steps to trendy 17th Ave. We, the wedding party, from Toronto, Boston and Hong Kong occupied a 2 bedroom suite and a studio suite. We soon found out that the studio is thousand times better equipped and furnishings whilst the 2bedroom suite is in dire need of improvements and TLC!! It was plainly overwhelmingly under furnished, under equipped, under ventilated, substandard cleaning and on and on...... The 2nd bedroom has no chest of drawers but instead a dining table???? There is no ventilation in there whilst the master bedroom has a ceiling fan, a chest of drawers and a TV!!!!!! The additional fans that were provided were either broken or filthy. The so called A/C unit we found had no outside hose so made it redundant. We had to suffer through the heat and great discomforts on our arrival night and subsequent evenings during our entire 10 day's stay. The washer/dryer unit took an entire day to do a miniscule load. The bathroom sink has no stopper and for contact lenses users, we have to be precariously creative. Would it be too much to suggest that the management make sure that the suites are well ventilated, cleaned, equipped and comfortable, affording the guests a home away from home ??????? At the end of our stay, after attending my only son and my sisters' only nephew's wedding, we were all so glad to bid farewell to the dustballs-in-residence, the softie-beds and other redundancies. We even rejoiced and embraced the cold and wet snow coming down in buckets outside.
"Beautiful units, accommodating and friendly"
08/20/14 Jenn0218 Toronto, Canada
While the main method of communication with this hotel is by phone or email, we were impressed with the organization, ability to accommodate and prepare us for extra nights' stay for unforeseen circumstances and prompt replies in a friendly manner. The units themselves are incredibly clean, spacious, comfortable and equipped. Having the kitchen/suite style was convenient and a great home away from home in a great location close to all amenities and 17th Ave. Would definitely stay here again. Thank you.
08/07/14 stefanop54 Victoria, Canada
We rented two units at The Vetro which is part of the O Hotel Suites as I understand it. The location was convenient and just a few minutes away from downtown Calgary. Keep in mind that there is shelter for street people called Alpha House which is on the 15th Avenue side of the hotel. At times it could be a bit noisy but we felt that it was not a major issue. Our two bedroom unit was ideal for us. All of the appliances were modern and in good working order. The unit was clean except for one of the units where there were several large stains in the carpet. When my wife brought it to their attention they refunded us the daily parking charge of $15 which we were pleased with. At times we found the elevators quite busy because it is a 30+ story condominium tower. The parking worked well and was very secure with several locked entrances. Across from the hotel are the Stampede Grounds so again keep in mind that it is convenient although I would guess it could be noisy during Stampede. We were happy with our stay at The Vetro and would recommend .
"You can stay just like you live!"
07/28/14 Kozue S
We stayed at Ovation hotel in July and it was an excellent stay! Just one thing...I wondered if the staffs cleaned all the dishes...it all looked not that clean so we needed to wash them before using them. But other than that, its convenient, has nice interior decor and very helpful staffs so we really enjoyed our stay.
07/28/14 Caren L Campbell River, Canada
I stayed at the O Hotel Suites July 21 and 22, 2014. The room was lovely and exactly what the pictures looked like! This is not always the case when getting a hotel. The room had a comfortable bed, sitting area, kitchen and bathroom, with a washer/dryer. In the suite were toiletries and some small snacks with a bottle of water which was nice. The staff were helpful when I had questions and were great in accommodating parking for my daughter when she came for a visit. The location was conveniently located within walking distance of downtown and also the trendy district of 17th. The only down side is that the building is in a rougher area of town. Also had free wifi!
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