"Very nice room, long jaunt to the casino"
Clean, nice, comfortable hotel with a nice spacious room. Cons: sketchy neighborhood, rooms are very far from casino, and mid-range dining options were non-existentGenuine Hotels.com guest review
"If service is important..."
Service was poor. I have stayed at Palms Place before and this trip will be my last stay.Genuine Hotels.com guest review
"Don't stay here"
Customer service was horrible... Not one single person working acted as if they wanted to talk to you... Sorry if I inconvienced you at your job while I'm on vacation. They are understaffed at the front desk even though they have people working.Genuine Hotels.com guest review
Rooms were nice but a few of the cabinets were damaged and were noticeably repaired rather than replaced. There was a disconnect from the self-parking area and the lobby, needed to walk through the entrance of the garage to get to the car, no real walking path either.Genuine Hotels.com guest review
We stayed on our honeymoon and was given a bottle of champagne for the occasion. Our do not disturb light went on after waiting over 30 minutes for it but room services proceeded to knock on our door and front desk called twice. Parts of the room were still dirty and at check out time there was only 1 person at the front desk and a line of people.Genuine Hotels.com guest review
We had an unexpected surprise of an upgrade to a suite!! Had three kids with us, and our stay was amazing. Thank you!!Genuine Hotels.com guest review
"Best place to be if you want Off Strip"
Palms Place is great because you get all the amenities of a major resort like the Palms but are still off strip, not directly part of a casino, and in a condo building. This place really is a condo designed for long term living, but has all hotel services. The gym/fitness center is excellent, both pools are great, the room is beautiful, clean and very […] functional. Read moreGenuine Hotels.com guest review
Excellent hotel I will stay againGenuine Hotels.com guest review
I liked the hotel because it was unique and very clean but it had a sewage smell and it's not in walking distance of the stripGenuine Hotels.com guest review
I loved this hotel.. Beautiful, comfortable, and the jet tub was amazing. I would definitely stay here again as well as recommend it to my friends and family. The studio suite..Genuine Hotels.com guest review
"Decent hotel off the strip"
This is a nice hotel away from the strip. I've stayed here before and it's one of the nicest hotels for the price in Las Vegas. It's away from the strip but sometimes this is a good thing. There's no casino in the lobby, which I like. This means no cigarette smoke. You can walk through a tunnel that will take you to the casino if you'd like to gamble […] or go to a club or eat. They have a food court which is good for less expensive means than at a traditional hotel on the strip. The rooms have a fridge, microwave and dishwasher which is another thing you don't get on the strip. This hotel must have been beautiful when it was first built. It's still nice but it is a bit worn in areas. Chips off of the wood and scuff marks through out, but over all a nice stay. I would stay here again. But I believe that they hold certain rooms for hotel.com customers that are on lower floors and facing away from the strip. I was put into one of these rooms at first and had to come back down and ask to speak to the manager to be switched to a higher room with a view. The neighborhood is neither great or bad. This is important since I walk and jog in the area. Overall this is a nice hotel and again, I would stay here again. Read moreGenuine Hotels.com guest review
"Nice, comfy bed"
I thought the lobby had a very pungent cleaning product odor. I did not find it a pleasing odor. The hallways were dark kind of ominous and the rooms are very nice but feel cold/sterile. Now for the good parts, very comfortable bed and loved the bathroom shower and jetted bathtub. Also 2 the in the living area and 1 in the bathroom. The rooms were advertised […] to be fully furnished ie with cook ware. I had to call housekeeping but we were supplied with the cook ware and plates/bowls/silverware. Easily accessible to the strip. Grocery store nearby. Not great part of town but that's anywhere around the strip. Loved the fact it's nonsmoking!!! Read moreGenuine Hotels.com guest review
"best hotel for the money in vegas PERIOD!"
Only place we stay at down here now. I've been here when prices are as high as $220 or as low as $69 per night. There isn't a better value in vegas and I come here a lot.Genuine Hotels.com guest review
"You mostly get what you pay for."
The Palms Place looks like a nice place to stay. The Drift Spa and all of the restaurants provided are nice offerings. The buffet is much better than the Monte Carlo's buffet. Lao Tze Chaun is a great Chinese restaurant. We drank at the Rojo Lounge almost every night. The Palms offers a free shuttle that goes to Caesar's but the last trip back is 2000. […] You can take the free shuttle from Bally's back to Rio until 0100 and walk. Despite the above, there were maintenance issues with our hotel room on the 50th floor. The stop strip for the shower door was coming off of the wall. The caulking for the tub was completely broken down and in need of replacing. There was a shoe print and bug guts on the wall between the kitchen area and living area. The 1 cup coffee maker is a joke. The fridge is mostly an ice maker, leaving very little room for beverages. The lighting fixtures are poorly chosen. Don't pick up anything in the stocked fridge or you'll get charged since it is weight sensitive. I killed a little black and white striped beetle every day we were there. I suppose my wife and I would stay here again because our experience was overall positive. I'll just be packing a real coffee maker next time. Read moreGenuine Hotels.com guest review
"Decor and ambiance need improvement"
On our way home from our honeymoon, my husband and I made the mistake of booking this hotel. If you just need a place to stay with friends this would work, but as a romantic getaway, definitely not.Genuine Hotels.com guest review
"Great view - family friendly"
Great location. Great view of the city. The rates were very good and the customer/receptionist were very accommodating. Rooms were clean and comfortable living. The working fireplace added to the homely atmosphere. Unlike hotels on the Strip, one does not have to walk a mile through the slot machines to get to the room/lobby.Genuine Hotels.com guest review
Really enjoyed our stay. Needed a 2nd night stay for sure to really enjoy all our room had to offer. The view from our 33rd floor room was spectacular. Would stay here again for sure. The only downside at all was we were placed in Palms Place Tower which is a little walk from the main casino and food court.Genuine Hotels.com guest review
Great price for a nice clean hotel off the strip. Nice view and descent size rooms. Super comfortable bed and easy access to The Palms which has multiple restaurants and a nice casino. Free shuttle to CaesarsGenuine Hotels.com guest review
the hotel is dated, and banged up a bit. It is very dark, everywhere you go. I felt like I needed a flash light everywhere except the bath room. I loved my bathroom....FYI there really isn't a need for 2 sinks, more counter space is nice. Light over working desk is poor to none. Floor was sticky. Carpet was crunchy. I was comfortable but I wouldn't […] brag about it. Read moreGenuine Hotels.com guest review
Not impressed at all with Palms Palace. Room smelled like cigarette, and it was a non-smoking tower, bed rail was very dirty , dirty to the point where I had to call housekeeping to clean it off , happened to be food stains that was not removed, bathroom toilet did not flush properly.Genuine Hotels.com guest review
"Great hotel but not on strip"
Great Hotel, nice room fairly modern. Not on strip and shuttle service was every 30 mins and sometimes fullGenuine Hotels.com guest review
Had a blast love the rooms stay here all the timeGenuine Hotels.com guest review
Probably the nicest room that I have ever stayed in Vegas.Genuine Hotels.com guest review
"Won;t stay here again"
Room was not clean when we arrived and did not discover how dirty it was until we returned later in the evening. Housekeeping must spot clean and just change towels. We asked for late check out and the front desk refused to give us late check out after we were told we could get a late check out the day before we departed. We had to ask for dishes in […] the room, no glasses no silver no way to wash the dishes. What's the point of having a kitchen? Our balcony was locked off and they would not allow us to have access because of some dumb incident that happened the month before. Not our fault so we offered to sign a waiver and they refused. I wont ever stay there again. Resort fees are ridiculous and it;s senseless to pay them Read moreGenuine Hotels.com guest review
Everything was very nice the shower was just kind of difficult to use.Genuine Hotels.com guest review
"very poor wi-fi service"
After the good reviews I saw online, I was expecting more from Palms Place, First impression, it took sometime before our luggage were brought to our room. Next,, we can not get wi-fi connection in the room and even the tv cable signal is poor. There are some channels you can't hardly watch the program. It is a decent place to stay but I think over […] -priced, Read moreGenuine Hotels.com guest review
"Great comfortable space"
Hotel is nice and clean, and the view of the strip is great. Rates during the week are affordable, and amenities modern and nice.Genuine Hotels.com guest review
Monday morning 8am left my room go to convention was back 9pm MY ROOM WAS NOT CLEANED NOT EVEN TOUCHED!!!!!! Called housekeeping a lady(she was nice) said sorry but they are very busy all day she HOPES!!!!!!!! they can clean my room by MIDNIGHT?????!!!!!!!!!! Was very upset went to talk to the reception lady there said SORRY THEY ARE VERY BUSY!!!!!!!!!!!!!????????? […] NOTHING SHE CAN DO FOR ME... I was asking for the manager after a half hours finaly she had time to talk to me!!!!!!!!!!!!! she said NOTHING SHE CAN DO NEITHER!!!! Whent out for a bit was back midnight room was cleaned after a long day and long fustaration! Next day/evening my room was cleaned( Thats I was thinking) Guess what they put back ALL THE DIRTY TOWELS to the bath room I find one clean used that! Next morning on my check out was complaning about the dirty towel dirty room again they give me a small credit but I would rather have a nice clean room towels etc and prompt professional service then $120.00 if I was looking for A CHEAP ROOM would stay in some fleebag hotel but I was not I was hoping the 4 and the half star rating give you list a clean room Read moreGenuine Hotels.com guest review
"CTIA show visit"
It was good. Rooms are a bit rough. Need some attention but overall decent.Genuine Hotels.com guest review
"Palms Place is just the right place for me!!!"
Amazing all the way around:-)Genuine Hotels.com guest review
The design of the room is beautiful but it was very used and not maintained well.Genuine Hotels.com guest review
"Nice room at a great price"
Clean,contemporary/modern room decorum with stainless steel kitchenette and large marble shower surrounded by frosted glass to the bedroom side. The room and the price made us happy. Distance from strip too far to walk but they do offer a shuttle, though we did not utilize it. Staff is friendly. Concierge desk has a booklet of all the shows and some […] discounts are available. Read moreGenuine Hotels.com guest review
"Vegas CTIA conventions"
It was a great place for the money paid for the room this place is failing hard Rooms need to be clean through in and out the place has potencial it just need a better management and give a more welcoming atmosphereGenuine Hotels.com guest review
"Close to the action"
thanks. it was excellentGenuine Hotels.com guest review
Room was outstanding, the jacuzzi tub was huge. Duel shower heads in the shower area Marble throughout the bathroom Great view of strip Rich looking entry and lobby Customer service very friendly Will stay againGenuine Hotels.com guest review
"Good except for lobby bugs"
I enjoyed it until I checked out. In the lobby seating area there were 2 bugs, each about an inch long. I didn't see any bugs in my room on the 20th floor though.Genuine Hotels.com guest review
"Close to the Rio"
I stayed at Palms Place because I was in a poker tournament at the Rio and their rooms were way to high. Palms Place Is only a few years old so is in pretty good condition. The room is a condo and had a stove which would not work and a little refrigerator which was handy. the bathroom had a very nice large shower and a nice big separate tub. I asked […] to be on the strip side as high as possible which provided me with a killer view. I liked the place even though it is located in an area that is not so great. I would not want to be walking around that neighborhood at night. Read moreGenuine Hotels.com guest review
"Good space, poor service and poor cleaning"
The hotel location is really good!!! The room is nice and big, there are two 42 inches flat screen tvs in the room, and you still get a kitchenette for a decent price. However the services are not that good. The valet personnel are rude and give a bad treatment to the guests. The pool area is poor and is poor maintained. The room cleanness is not the […] best. Overall I would not recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
Loved the hotel and their employees. The only down side is the $25 daily resort fee, but all hotels charge that nowadays in Vegas... Other than that, wonderful.Genuine Hotels.com guest review
"Best hotel in Vegas. with great prices"
Love this hotel this is the only place I stay when I go to Vegas. The Palms RockGenuine Hotels.com guest review
Stay was great but it would be helpful to have stoppers for the tub.Genuine Hotels.com guest review
"Great place to stay"
Off the strip, yet convienent location. We had a car and didn't have any issues getting around. Very friendly and helpful staff.Genuine Hotels.com guest review
The rooms were nice and the front desk gave us a room with a great view of the strip which is always a great sight. The only issue I had is the fact that I called to ask for extra towels at 9pm and they told me they were on their way so at 10am the next morning I had to call back and they brought them at 11am. Other than that it was pretty clean, but […] I still used my Lysol spray. Read moreGenuine Hotels.com guest review
Perfect but would like better WifiGenuine Hotels.com guest review
"centrally located to places on agenda"
Totally awesome view, fully loaded suite, provided the comforts we required on this visit.Genuine Hotels.com guest review
A lot of the things in my room were broken room service took forever.Genuine Hotels.com guest review
NICEGenuine Hotels.com guest review
"one of the best"
Although I've never stayed in the more upscale hotels, I would have to say The Palms Place was one of the best hotels I've ever stayed in. The jetted tub was amazing! I'm tall so it feels good to be able to fit into a tub. The service was great and the hotel was very clean. My only con was the dirt stains on top of my covers. I called house keeping […] and they changed them immediately. I would definitely stay here again with a strip view room! Read moreGenuine Hotels.com guest review
"Enjoyed our stay"
Jacuzzi tub big for 2 people was great! I have high cleanliness standards and would like everything drenched in bleach. Bathrooms did not seem to be that thoroughly cleaned. This resort is completely non smoking so that has a huge plus for us. We heard no noise and were close to the elevator. I would stay there again :)Genuine Hotels.com guest review
"I Had Higher Hopes"
I expected more from my stay at Palms Place Hotel. Starting with the positive, the private balcony and amazing view of the entire strip was pleasant surprise. However, our linens were dirty which they replaced. There was a horrible sewer smell that came in from the shower drain at night. Had to place a wet towel to cover the drain and stop the smell. […] When I told the front desk about the experience, they offered a shallow apology. I won't return. Read moreGenuine Hotels.com guest review
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