"my stay at palms place!"
Great!!Genuine Hotels.com guest review
I loved the Gosthbar , the buffet and other fast food restaurant within the hotelGenuine Hotels.com guest review
The hotel room is nice and had a great view of the strip. Room service never brought the utensils I requested after calling them twice. Also they charge a much higher deposit if you're local which is ridiculous to me. Overall I enjoyed my stay and would stay here again.Genuine Hotels.com guest review
"Will come back 4 sure. :)"
Perfect suite. Awesome ambience. 100% recommend.Genuine Hotels.com guest review
"Never staying here again!!"
This will be my last time staying at this hotel. They gave away my room the first night. They really need to work on their customer service. Dave who worked there was extremely nice but others need some work.Genuine Hotels.com guest review
"This is NOT on The Strip!"
The room looked great at first glance, but on closer inspection some of the furniture was a bit shabby and cheap. However, the bed was very comfortable, and I wanted to take the bathroom home with me! It was spectacular! Room service was fast. Good breakfast. I booked it in haste and didn't realize that it wasn't on The Strip. Shuttle service not convenient […] - only until 8pm - and it left early without us. Add $10 per taxi ride to the cost of your stay if you are considering this hotel! Read moreGenuine Hotels.com guest review
"Well appointed but overall disappointed"
Hotel is beautiful Views are awesome Staff courtesy needs improvement. Room was dirty. Electric in bathroom didn't work took 2 days for someone to repair. Shuttle ride a joke. They take 15 people once an hour. They don't tell you that as you're waiting in line. Felt deceived.Genuine Hotels.com guest review
Simply amazingGenuine Hotels.com guest review
"in the palms of my hand"
very nice suite. security folks are very nice.Genuine Hotels.com guest review
The Hotel is located at the far extreme west of the property and is away from casino and restaurants. No bad for parking but can be inconvenient. Room is ultra modern which is nice but if have problem sitting low this may not be the room.Genuine Hotels.com guest review
very poor service,lots of hidden charges,sometimes I had to wait up to 30 minutes for the elevator,ran out of coffee in my room and they charged $30.Palms new building looks good but Palms Place is way over rated but they don't tell you that when you're booking...Genuine Hotels.com guest review
"Could of been cleaner"
Went to Vegas for a get a way with my lady. This was our second stay for the night. Originally we were going to stay in the king room but decided to upgrade to the one bedroom suite. The room was HUGE and we had an awesome view of the strip. However the room was somewhat dirty, the floors, walls, and even the sheet of the bed was stained. I don't usually […] review things but I thought I'd give it a try. I wouldn't come back here unless the rooms were super clean such as the SLS or the CromWell. Read moreGenuine Hotels.com guest review
"Very nice time share"
The only problem was poor wi- fi. It didn't bother us but it's a very long walk to eat and to the casinoGenuine Hotels.com guest review
"Amazing room and awesome staff!"
We were given a very generous upgrade after mentioning that we hoped for a nice view. The room was amazing! We couldn't believe it when we walked in. Very friendly staff and dealers. Had a great time playing some roulette..the one dealer was very fun, cracking jokes and making it a great time. Trent helped us check in and made things quick and easy. […] Thanks to all the staff there..we had a great time and will definitely be back. Read moreGenuine Hotels.com guest review
"Business Trip to Vegas"
I stayed at the Palms for a business trip, flight was delayed and did not get in until 4am. The woman at the front desk could not have been more helpful and handled me quickly. The rooms was great and every interaction that i had with any member of the hotel staff was polite and most professional.Genuine Hotels.com guest review
"Great but room service needs work"
Hotel was wonderful but the room was not stocked with silverware and plates. Called down to room service and after 2 hours still did not have any.Genuine Hotels.com guest review
"Could be better"
Price was right. Hotel staff was very courteous. Room had a view toward the strip, which was an unexpected plus. However, the air conditioning was very noisy and had to be turned off to let us sleep. It was also a little disturbing to find silverfish having party in the bathroom during a late night trip to the restroom. The hotel common areas are poorly […] lit. For our overnight stay, this was okay but for extended stays in LV I'd look for another location. Read moreGenuine Hotels.com guest review
palms places is a new-ish building associated with the original palms casino resort, so it has a modernist design in the entrance, lobby, and rooms. rooms themselves are very spacious. however, the sleek new look is not enough to conceal the problems of this off-the-strip hotel. cleanliness was not up to par - there was a sticky grime on some of the […] surfaces, leftover things from other guests in the bathroom(dirty makeup brush), empty cans left in the fridge, and stains on the carpet and couch. walking around barefoot left my feet covered in dust and small specks of debris and wifi did not work on any devices we brought. there was an intense smoking smell in the room even though we were in a non-smoking room and the casino was not part of our building. location is off the strip. you could walk to the strip from the hotel, but it's not comfortable. the only path is along the freeway entrance where there are always speeding cars. we still found it best to drive the one mile to park at another hotel to explore the area. service was mostly good - most of the people working there were pleasant to talk to and friendly. overall: if you are on a budget, this hotel exceeds expectations for what your money can get you. if you are not, splurge and book somewhere on the strip. they will be smaller but definitely cleaner and much more accommodating. Read moreGenuine Hotels.com guest review
love it .. i def. goin bak again soonGenuine Hotels.com guest review
"Not quite 4 star"
This quitzy, high styled hotel doesn't quite get all the little details right. Trouble with wifi, coffee in the room and AC. Otherwise, it's a good choice for an off the strip hotel. Free shuttle to Ceasars Palace was convenient.Genuine Hotels.com guest review
"Slightly let down"
Overall stay was nice. We were on the 52 floor, so getting and riding the elevators was a bit of a pain. A few times had to wait like 5mins before an elevator arrived. The room was nice but was a let down compared to the photos on the website. If the photos on the website were a 10, the actual room was a 6 or 7.Genuine Hotels.com guest review
Great StayGenuine Hotels.com guest review
When I called to confirm my reservation I asked if I can get strip view they told me I had to request when I check in so when I check in it was $30 more plus $25 resort fees which I think that should be included in the hotel fee then when I check out they charged me $30 a day for strip view and $25 a day for resorts when I told the counter person the […] person who check us in didn't tell us the fees where for each day we stay in the room I had to pay $152 extra on top of the $326 when I booked on line it told me the room was strip view totally a rip off... Read moreGenuine Hotels.com guest review
We wanted a room with a balcony, all the balcony doors are locked and inaccessible. They say they have fully stocked kitchens, not one plate or piece of silverware in the room. There is a card in the cabinet that says to call front desk for dish ware, after two calls, we had a few utensils and plates.We were told wine glasses were a two dollar charge […] per glass. There is a small dishwasher, but no dishwasher soap. The room was big and comfortable, nice jacuzzi tub, three TVs. $14 taxi charge to Tropicana each way. They do have a shuttle that runs every half hour to Ceasars, but stops at 8pm. Read moreGenuine Hotels.com guest review
"Great stay except minor housekeeping issues!"
Very lovely except that Housekeeping was not that great. Waited a whole day to get kitchen supplies (this is after calling 5 times)Genuine Hotels.com guest review
showed up day early, was told only executive suite available. I got it anyway. Welcome note said Jacob Blanton she suggested i upgrade following day to stay in same room I did, howeve wasn't happy n this room too big n heater nver worked n i itched all night in this bed. So I canceled upgrade and asked for original room. She ran my card twice for 250 […] deposit one for each night I was not happy this never happened before. I stay 2 nights and 250 deposit for each night? Check in was horrible she didn't know what she was doing. Read moreGenuine Hotels.com guest review
"work to family celebration"
Went for a work function that carried over into family celebration upgraded to a one bedroom everything was great. But they do seem to have a roach pRobles in the bathroom. I killed 3Genuine Hotels.com guest review
"Why the additional resort fee?"
The hotel was very clean & bright. The staff was exceptional, friend & warm. The downfall was that in addition to what I paid for the hotel room, when I checked out they charged me a $28 resort facility fee. I was told that included, but wasn't limited to wifi, forums & shops access, etc. But they told me the wifi was "free". Won't stay here again just […] because of the hidden additional charges that were dishonestly added to my hotel charge. Read moreGenuine Hotels.com guest review
Enjoyed the stay. The only problem I had with the stay was that the hotel asked for a down payment of $278 and would be refunded in a couple of days. It's been almost a week and I still haven't received my refund. I used my ATM card to cover it since I don't use credit cards. I live pay check to pay check so the last few 5 have been challenging. This […] caused a huge inconvenience. Read moreGenuine Hotels.com guest review
"Dusty modern dirty chic"
At first glance, the room appeared to be upscale, modern, chic. After pulling out an uncomfortable barstool to sit on and finding a layer of dust, the room started to lose its luster. The barstools/desk chair were filthy. Left over food stuck on. Layer of dust covered many things. I literally wanted to clean and I am NOT a neat freak. Wallpaper was […] peeling off in places. Marble in the bathroom is rusting and not up kept. Sink in the bathroom was inoperable. Only the hot side worked. It leaked cold water constantly. Hotel offered to have maintenance come by but after our long car ride with unexpected traffic we were tired and wanted rest. The shower was dirty. Slimey soap residue on the soap dish. I was afraid to touch things and wanted to wear flipflops. No way was I trusting the tub. Really unfortunate as the hotel looked so fancy. Definitely can't judge a book by its cover. We will not be back anytime soon. Room service was good though and the view was awesome. Too bad drunks ruined the balconies as every room has one but its locked up and there's no sweet taking them into unlocking it even celebrating our engagement wasn't enough! Bummer! Read moreGenuine Hotels.com guest review
"Will do again!!"
Absolutely AMAZING!!Genuine Hotels.com guest review
Hotel was nice. Very short walk to the Palms. Pool was small and quiet, but nice as well.Genuine Hotels.com guest review
"Suite, 1 Bedroom"
The room could have used a simple wipe down but other than that, we absolutely loved the room. It was basically an apartment, it's our favorite so far. We'll be staying here the next time we Vegas!Genuine Hotels.com guest review
"Good costumer service"
I will recommend this hotel staff very friendlyGenuine Hotels.com guest review
My stay was ok. Room service took forever. Maid service took even longer. Bad smell in my room and even worse smell in hallway near elevator doors. Rude occupants next door. Front desk and staff was helpful very nice.Genuine Hotels.com guest review
"Very nice stay."
I loved this place I'll stay there again when in Vegas.Genuine Hotels.com guest review
fantastic place with great amenities, a little off the strip but worth it. will make it MY Vegas hotel !!!Genuine Hotels.com guest review
"Good place to stay off the strip."
Great room, great price. These are studio apartments more than hotel rooms but they're very nice.Genuine Hotels.com guest review
Bad experience, the room wasnt clean, heat wasnt working properly, toilet had to be snaked at 0730 hrs am. Maintenance man said if we were still cold he wohld bring us a coat and more blanketsGenuine Hotels.com guest review
I love this hotel. Always great service and the rooms are beautifulGenuine Hotels.com guest review
"Huge and Clean!"
It was large and roomy with a large jet tub. Clean and quick customer service. The only thing was the knob on the shower was broken and when we called front desk about it, they came to fix it right away. Also on the ceiling area near the bathroom, there was some bubbling water damage that you can see. Other those 2 items, the hotel was awesome and would […] definitely stay there again! Read moreGenuine Hotels.com guest review
"Best place off the strip."
It was such a nice hotel. Beautiful rooms and an amazing view. If you don't mind the $12 cab fair to get to the strip, then this hotel is for you. My favorite part of the room was the bed, my boyfriend and I couldn't stop talking about how comfortable it was. Also, the bathroom was perfect. HUGE bathtub, double-head shower, it was heaven.Genuine Hotels.com guest review
"Good for the price paid"
Nice staff at front desk. Nice view from room. Stayed 2 nights, but the room was not cleaned after the first night by the time I got back to the hotel at 9PM. They offered to send someone up, but it was too late. Furniture was showing it's age with some scrapes and the bathroom floor was dirty. One positive - lots of free parking.Genuine Hotels.com guest review
"Chic Studio-Apt., Veags Style!!!...."
My only complaint about The Palms Place (and my stay), was that due to safety-matters, the sliding-glass-doors to the balcony are locked (indefinitely). I think someone was throwing things from the balcony. Very nicely-appointed ultra-modern-studio-apartment type suites. The "rain shower" and jetted tub are-a-must!!! A state-of-the-art IMAX theatre […] is also located on the property! Read moreGenuine Hotels.com guest review
"Bumped over to casino but still nice"
I was bumped over to the casino towers but they handled it as best they could. Nice upgrade to a room on 52nd floor.Genuine Hotels.com guest review
Awesome room!Genuine Hotels.com guest review
"NOT a completely non-smoking hotel."
Overall, this hotel was nice. My one and only criticism is when I was searching on hotels.com for a non-smoking hotel (as in COMPLETELY non-smoking), this was one of my choices. People who smoke are allowed to smoke in the bar/lounge. I wanted a place where there was no smoking at all. Should you also be looking for a completely non-smoking hotel, keep […] looking. Read moreGenuine Hotels.com guest review
Best place to stay on Vegas if you are traveling for work! Crazy good price and super nice room. Easy to get on and out.Genuine Hotels.com guest review
Quick checkout, a little slow on the check in. Stylish rooms with comfy beds. Very chic. Enjoyed my stay and would come again. The balcony does let some street noise in so make sure to request a higher level floor of possible.Genuine Hotels.com guest review
"Stay at the Palms"
The room and customer service was amazing. The view of the strip and the suite was just incredible and made my little getaway perfect!!Genuine Hotels.com guest review
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