"Not as good as the reviews says."
Carpet is dirty and room is too small.Not as good as the reviews says. Its not very good value of it.Genuine Expedia guest review
We were delighted to return to Falcon Crest this year! This is our third time staying here and we can honestly say it gets better and better! From the staff, extremely courteous and helpful (Trish and Christopher) to everyday experience. We love the location, close to everything (groceries, Hwy 1, Town Center and proximity to top Banff National Park […] + out-of-this-world mountain scenery, summer fun and attractions), we loved the view (had a beautiful room facing the Three Sisters Mountain Range, already assigned by the hotel staff, when we came in and ready at 1pm!, fireplace, fully equiped kitchen handy for breakfasts and dinners mainly, daily maid service. We cannot think of a better place to be during summer in Canada. My son was wishing to have the pool, though, from across the street condo-hotel, however we had the hot-tubs available, that we didn't even use, being so busy hiking, sightseeing, driving to all surrounding parks, etc In one word, AMAZING! Thank you, Falcon Crest, cannot wait to return to you and my beautiful Alberta!:) Read moreGenuine Expedia guest review
"Excellent facility in Canmore"
We based at Canmore at the Falcon Crest for seven nights and drove out from there on different days to Banff, Lake Louise, to various trail-heads, up the Iceland Parkway, to Kootenay and Golden, and other spots. The drives were always spectacular, and we were very happy not to be in the chaos of Banff and not to be moving from place to place throughout […] the trip. The Falcon Crest was top notch -- everything we could have wanted by way of kitchen equipment, tools, TV, and connectivity was there, and everything was clean, modern, and worked well. The layout in our 1-bedroom suite was very good. The facility was quiet -- we saw but didn't hear other guests. Desk staff were unfailingly pleasant and helpful with any question or request. Read moreGenuine Expedia guest review
"Great hotel, lousy floor"
It's a great place. However, we were put on the first floor. The problem with the first floor is that your windows face the beauty of extremely close SUVs and other cars in the parking lot. Considering that each other floor was rather scenic, this was disappointing. My recommendation? Make no assumptions and call to get an upper floor beforehand!Genuine Hotels.com guest review
This hotel is very comfortable easy to get to and close to all amenities. We love the fact that has a washing machine and dishwasher and a dryerGenuine Expedia guest review
"Excellent hotel in Canmore Alberta Canada"
From check-in on a Saturday to check-out the following Friday, everything was first class. Staff was friendly and able to provide excellent advice about the area.Genuine Expedia guest review
Everyone at the hotel was helpful and genuinely friendly. From the moment we arrived we literally felt welcomed. I mean literally. We parked in the garage and the maintanance supervisor came up to us and welcomed us. How cool is that !Genuine Hotels.com guest review
"Comfortable and very clean"
Loved the 1bedroom suite, which was very comfortable and clean. Also very quiet and good location. Friendly staff. No complaints .Genuine Hotels.com guest review
"Lodge more than hotel"
The room could have been larger. We had practically a full kitchen, fire place, BQ grill on the balcony. Also a view of the mountains. The beds were very comfortable. Linens extra nice. Loved the downtown area.Genuine Expedia guest review
"Great accommodation, close to Banff"
Our 3 nights stay, was very relaxing and enjoyable. We located in Canmore for its access to Banff Natl park. The Falcon Crest was better that we could have expected.Genuine Expedia guest review
"Falcon Crest Lodge"
Excellent experience. Very nice room's... newer... very good condition.Genuine Expedia guest review
Great hotel in a wonderful spot. Falcon Crest is situated on Bow River Road about a 20 minute walk from the main street of Canmore. Its a lovely quiet hotel with a high standard of furnishings. Best part - the staff.Genuine Expedia guest review
When we first walked into our room, we were amazed. Beautifully put together with a fire place and kitchenette. This was a more joyful stay than some of the 4.5 star hotels in other locations we've stayed. The staff was courteous, there were board games in the hall readily available for people to borrow and play, movies near the front desk which could […] be rented for free. We stayed two nights and rather than booking in Banff for the third we chose to stay one more night at the Falcon. The stay was wonderful. Read moreGenuine Hotels.com guest review
We were totally satisfied with the unit and the staff.Genuine Hotels.com guest review
"room with a view. cozy for two"
Loved it. Jesaka was awesome, room was clean. fireplace worked. we had a two bedroom then upgraded to the one bedroom at the time of booking they didnt have 1 bedrooom. We got a room with a view of the mountains. great idea for the free movie rental overall we worth the money spend. You can also extend your stay til 5pm which we did becuase we didnt […] want to rush int he morning. Canmore winter hours for food a limited if you want to eat after 9:30pm Read moreGenuine Hotels.com guest review
Will definitely go back there!Genuine Hotels.com guest review
Everything was ok, but for the price we pay, we expect better experience.Genuine Hotels.com guest review
"Nice family hotel (good for couples too!)."
The hotel is excellent. Clean, cozy, well equipped. The kind of place you want to book if your trip to the Bannf area is to, well, enjoy the Bannf area. The hotel is not really loaded with out-of-room activities, but the rooms are awesome! The kitchen and living room are wonderful to relax and have a family time after a good day of spending tons of […] energy enjoying the natural parks in the area. The hotel is quiet and clean (there's a restaurant with a patio in the street level where some times guests can get a bit too happy but the restaurant closes early; also, city codes prohibit noise at night so sleeping amidst calm is no problem). It has an underground fully enclosed parking, so it's quite safe. Read moreGenuine Expedia guest review
"Great experience at Falcon"
we stayed at Falcon Crest Lodge for the entire trip at Banff. It was a great experience, friendly staffs, free of upgrade for my anniversary, full-equipped kichen.Genuine Hotels.com guest review
"VERY CLOSE TO BANFF"
Very relaxing and enjoyableGenuine Hotels.com guest review
wish i could stay here more days. i love this hotel.Genuine Hotels.com guest review
This was a pleasant surprise. Reasonable rates for very spacious suite. Service was excellent and accommodations modern and clean. The only (slight) negatives were a musty smell in the hallways and the narrownessof the entrance to the parking garage. Canmore is a great place to stay - close enough to Banff but much less touristy.Genuine Hotels.com guest review
"Clean hotel very helpful staff"
The staff was fantastic in providing information about the local hikes, parks, and suggested trails. The rooms were very comfortable and clean. Nice outdoor hottubs. The hotel is a bit of a walk into downtown Canmore.Genuine Hotels.com guest review
"Great hotel for a family."
Room is very clean and beds are very comfortable. The front desk lady is very friendly. We recommend this hotel. Expedia offered the best price (lower than hotel quoted price) with free cancellation.Genuine Expedia guest review
"One of the nicest"
This is one of the nicest places we have ever stayed. The staff went out of their way to be helpful and friendly. Our one-bedroom apartment was spotless, fully-equipped, comfortable and had a beautiful view!Genuine Expedia guest review
"One of our favorite hotels on this trip!"
Nice staff, fantastic location, beautiful rooms/suites, good amenities!Genuine Hotels.com guest review
"Perfect location, great accommodations!"
Falcon Crest offers everything you can possibly want in this area, great location close to town/Canmore or close to the highway to get to all the surrounding sights. The guest services team was very pleasant and helpful, the room was comfortable and clean and it was great to have a kitchen and laundry available too. I would certainly come back here […] and I consider myself pretty picky when it comes to lodging. Read moreGenuine Hotels.com guest review
"Great for a family either in summer or winter"
We were so happy to stay in Canmore, a little less busy but the scenery is still breath taking. The hotel room was large with plenty of room as my kids had 2 bikes. We loved the kitchen, the dishwasher, the washer dryer (1 bdrm) the balcony with the grill, large soaking tub and large bathroom. If you went into the park later in the day, you could return […] the next day with the same ticket. The hot tubs were not large but nice after a long hike to help sore muscles. Puzzles and games were available as well as DVD's to us for times we needed to stay in. Locked garage was a bonus if you wanted to leave sporting things locked in your car, also lockers available for winter things. Great place to stay. would definitely stay there again. Plenty to do in the area in and outside the park. Read moreGenuine Expedia guest review
The building still needs a lot of upgrades. They mention they are doing so but there was no evidence of same.. It's a long way from a 4 star hotel but it's adequate. They don't seem to made any exceptions to their 4:00PM check in and saw a lot of people told to rtn. Can't see why they wouldn't have some if not most rooms available as they do have a […] 11:00 AM check out and were running vacancies. Some of front desk were helpful while other seemed to do minimal to go the extra mile for customers. Read moreGenuine Hotels.com guest review
"Great location & friendly staff"
Loved it-- would have been nice to have a breakfast option or a Coffee/Cafe at the hotel. We had to go to the next hotel over for the coffee & when I was at the front desk another guest/family listened to my conversation & went there as well. However, nice accommodations & staff!Genuine Hotels.com guest review
My husband and I were vacationing in Glacier National Park and found the hotel perfect for a 5 day stay. It had a lovely living/dining area with fireplace, balcony with gas grill (which we used), fully equipped kitchen, washer/dryer, large bathroom with separate tub and shower. It was very comfortable and spotless; nicely updated kitchen/bath, etc. […] We will definitely stay here again and highly recommend! Read moreGenuine Hotels.com guest review
"All the beauty of Banff for half the price!!"
First off, the location of this hotel is FABULOUS!! Canmore was a beautiful city, and within a comfortable driving distance to Banff, Lake Louise, and Lake Moraine. The Lodge was nestled into the mountains, and offered breathtaking views. The fully stocked kitchen and gas grill were a HUGE plus!! Without a doubt staying here again in the future!Genuine Hotels.com guest review
"good place to stay"
We enjoyed our stay, wished it would've had an outdoor pool.Genuine Hotels.com guest review
made a return to Canmore for the first time in nearly ten years. this property was not even under construction at that time. nice facility, comfortable rooms, my view was nice of the mountains. outdoor hottubs are not a good idea as the noise from guests is often too loud. nice restaurant and lounge at the hotel. underground parking a plus , best to […] have a small vehicle. staff was very helpful and let me borrow a park pass for the week which saved me 60.00. would. definitely consider this property on a return visit Read moreGenuine Hotels.com guest review
It was a really great stay, I work in hospitality and you have great people at your hotel working for you. Kudos!Genuine Hotels.com guest review
Response by Falcon Crest Lodge We are pleased to know that as always our staff were wonderful and made your stay a pleasurable one. We truly enjoy making all of our guests stays memorable, and do look forward to seeing you again in the future.
"Very enjoyable stay"
The staff were courteous and helpful, the room was clean and charming. Loved the view of the mountains from our room. We really enjoyed using one of the hotel's hot tub, perfect temperature and very clean. The hotel was close to Canmore restaurants, etc. The underground parking area was an unexpected bonus. We would definitely stay again.Genuine Hotels.com guest review
Response by Falcon Crest Lodge We are so pleased to know that you had such a great stay!! Thank you for the high star rating and we do hope we will see you again in the future.
We will be going back againGenuine Hotels.com guest review
Response by Falcon Crest Lodge We are pleased to know that you will be coming back to see us again in the future. We truly enjoy ensuring our guests have a memorable stay and we thank you for taking the time to share your experience of us.
"Great weekend at Falcon Crest"
My wife enjoyed two great nights at Falcon Crest. The rooms are spacious and they are set up more like an apartment than a hotel room. We used the kitchen, fireplace, large en suite bathroom, and deck. Underground parking was excellent (with a free car wash included). We soaked in one of the hot tubs and enjoyed the mountain view. Really, couldn't have […] asked for better. Highly recommend. Read moreGenuine Hotels.com guest review
Response by Falcon Crest Lodge We are so pleased that we are a high recommend!! We truly enjoy providing our guests with a "home away from home", and are thrilled for such a high star rating. Thank you for your time, and we hope to see you again in the future.
"Great service and clean suite."
Great service from housekeeping service as I've stayed here with my family with children for 3 straight nights. With great service at the counter too! They also provide free discovery pass for you to use at national parks in Banff and Lake Louise. Very clean room and provide all kitchenware inside the suite.Genuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for sharing your review with new and potential guests. We are pleased to know that we have become a "home away from home" for you and your family. We appreciate the high star rating and look forward to seeing you again on your next trip to the Rockies.
Overall good hotel with helpful staff. Could do an effort on cleanliness.Genuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for the high star rating. We apologize you faced some cleanliness issues, and will certainly continue to try our best at making sure things are perfect for all guests stays. We thank you for your time and hope to see you again.
We stayed here for 1 night for a girls get away. The rooms were lovely, the beds comfortable, all amenities we needed were there. One minor complaint - I had a bathrobe that I used that it's one pocket was severely torn, not the end of the world, but tacky. The major complaint all of us had was the noisy neighbours. The walls really must not be that […] sound proof, but both my room and my friends rooms had kids/babies that were screaming and yelling/crying, at early times of the day. I know there's not a whole lot the hotel can really do about it, but it definitely impacted our sleep quality unfortunately which made the experience not as relaxing and enjoyable. Read moreGenuine Hotels.com guest review
Response by Falcon Crest Lodge We apologise for any issues you faced during your stay with us. We do hope you realised we have 24/7 Guest Services staff on site that can help with room moves, noise complaints, and the tattered robe. We appreciate the high star rating and do hope we see you again in the future.
"perfect get away"
Friendly and amazing staff. Beautiful spot!Genuine Hotels.com guest review
Response by Falcon Crest Lodge We are pleased to know that you had a perfect stay with us. We appreciate you taking the time to share your experience and for the high star rating.
"Great value for the type of rooms and environment"
Me and my coworker had a great stay at this location I would recommend this property to other people in my network. We found the hotel to be very clean and the staff had great addatuide and a great work ethic. The restaurant attached to the hotel had great service and even better food. The hot tub areas and excerciss/gym room was kept and clean comfterbull […] beds and and the BBQ was an added bouns. Thanks for a great stay. Read moreGenuine Hotels.com guest review
Response by Falcon Crest Lodge You are welcome!! We are happy to know that you had such a great stay. We truly enjoy providing a "home away from home" for you and hope we will see you again in the future.
"Our go-to place in Canmore"
We usually stay at Falcon Crest: the price is right; the location is perfect; the amenities in this full-service condo are just what we need. It's a short walk to downtown for groceries, shopping, restaurants and galleries; there are plenty of walking and hiking trails nearby. Prospective guests should be aware that the train is across the road, but […] the soundproofing greatly reduces the noise and it's really not a disturbance at all. Read moreGenuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for the high star rating and taking the time to share your experience with new and potential guests. We do hope to see you again in the future.
"Perfect family getaway"
This was our first family getaway with our 8-month old. Hotel staff were extremely accommodating and the room was perfect for our needs.Genuine Hotels.com guest review
Response by Falcon Crest Lodge We are please to know that as always our dedicated team of staff were able to make your stay a special one. Thank you so much for the high star rating and we hope you will stay with us again.
Just a quick stay. Rooms were comfortable and clean. Amazing view of the mountains. Not great noise protection from traffic and hallways but what can Ya doGenuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for taking the time to share your experience of your stay with us. Please note that we do have 24/7 Guest Services on site that is always available to assist with any challenges you may face. We do hope you will think of us again for any future stays.
nice getaway for the weekend, beautiful one bed room suite, with mountain view. would definitely stay there again.Genuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for the high star rating, we truly appreciate you taking the time to share your experience. We hope you will consider us again in the future.
My boyfriend & I have stayed at Falcon Crest Lodge on 3 different occasions. We love it, such a clean and lovely hotel with excellent service.Genuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for such a lovely review, We are pleased to know that we have become a "home away from home" for you. Thank you for the high star rating and we look forward to seeing you again in the future.
bed wasn't very comfortable and the pillows were really high. I would take my own pillow next timeGenuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for the high star rating and letting us know of your concerns. Please note that if you stay with us again we do have a 24/7 Guest Service department that can assist you with any challenges you face, and will ensure your stay is a comfortable one. We do hope to see you again.
Front desk staff was great and all our requests were answered promptly. Price was very reasonable. Room was comfortable. We would definitely stay again !Genuine Hotels.com guest review
Response by Falcon Crest Lodge We are pleased to know that you enjoyed our "home away from home". We appreciate you taking the time to share your review with new and potential guests, and look forward to seeing you again in the future.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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