wish i could stay here more days. i love this hotel.Genuine Hotels.com guest review
This was a pleasant surprise. Reasonable rates for very spacious suite. Service was excellent and accommodations modern and clean. The only (slight) negatives were a musty smell in the hallways and the narrownessof the entrance to the parking garage. Canmore is a great place to stay - close enough to Banff but much less touristy.Genuine Hotels.com guest review
"Clean hotel very helpful staff"
The staff was fantastic in providing information about the local hikes, parks, and suggested trails. The rooms were very comfortable and clean. Nice outdoor hottubs. The hotel is a bit of a walk into downtown Canmore.Genuine Hotels.com guest review
"Great hotel for a family."
Room is very clean and beds are very comfortable. The front desk lady is very friendly. We recommend this hotel. Expedia offered the best price (lower than hotel quoted price) with free cancellation.Genuine Expedia guest review
"One of the nicest"
This is one of the nicest places we have ever stayed. The staff went out of their way to be helpful and friendly. Our one-bedroom apartment was spotless, fully-equipped, comfortable and had a beautiful view!Genuine Expedia guest review
"One of our favorite hotels on this trip!"
Nice staff, fantastic location, beautiful rooms/suites, good amenities!Genuine Hotels.com guest review
"Perfect location, great accommodations!"
Falcon Crest offers everything you can possibly want in this area, great location close to town/Canmore or close to the highway to get to all the surrounding sights. The guest services team was very pleasant and helpful, the room was comfortable and clean and it was great to have a kitchen and laundry available too. I would certainly come back here […] and I consider myself pretty picky when it comes to lodging. Read moreGenuine Hotels.com guest review
"Great for a family either in summer or winter"
We were so happy to stay in Canmore, a little less busy but the scenery is still breath taking. The hotel room was large with plenty of room as my kids had 2 bikes. We loved the kitchen, the dishwasher, the washer dryer (1 bdrm) the balcony with the grill, large soaking tub and large bathroom. If you went into the park later in the day, you could return […] the next day with the same ticket. The hot tubs were not large but nice after a long hike to help sore muscles. Puzzles and games were available as well as DVD's to us for times we needed to stay in. Locked garage was a bonus if you wanted to leave sporting things locked in your car, also lockers available for winter things. Great place to stay. would definitely stay there again. Plenty to do in the area in and outside the park. Read moreGenuine Expedia guest review
The building still needs a lot of upgrades. They mention they are doing so but there was no evidence of same.. It's a long way from a 4 star hotel but it's adequate. They don't seem to made any exceptions to their 4:00PM check in and saw a lot of people told to rtn. Can't see why they wouldn't have some if not most rooms available as they do have a […] 11:00 AM check out and were running vacancies. Some of front desk were helpful while other seemed to do minimal to go the extra mile for customers. Read moreGenuine Hotels.com guest review
"Great location & friendly staff"
Loved it-- would have been nice to have a breakfast option or a Coffee/Cafe at the hotel. We had to go to the next hotel over for the coffee & when I was at the front desk another guest/family listened to my conversation & went there as well. However, nice accommodations & staff!Genuine Hotels.com guest review
My husband and I were vacationing in Glacier National Park and found the hotel perfect for a 5 day stay. It had a lovely living/dining area with fireplace, balcony with gas grill (which we used), fully equipped kitchen, washer/dryer, large bathroom with separate tub and shower. It was very comfortable and spotless; nicely updated kitchen/bath, etc. […] We will definitely stay here again and highly recommend! Read moreGenuine Hotels.com guest review
"All the beauty of Banff for half the price!!"
First off, the location of this hotel is FABULOUS!! Canmore was a beautiful city, and within a comfortable driving distance to Banff, Lake Louise, and Lake Moraine. The Lodge was nestled into the mountains, and offered breathtaking views. The fully stocked kitchen and gas grill were a HUGE plus!! Without a doubt staying here again in the future!Genuine Hotels.com guest review
"good place to stay"
We enjoyed our stay, wished it would've had an outdoor pool.Genuine Hotels.com guest review
made a return to Canmore for the first time in nearly ten years. this property was not even under construction at that time. nice facility, comfortable rooms, my view was nice of the mountains. outdoor hottubs are not a good idea as the noise from guests is often too loud. nice restaurant and lounge at the hotel. underground parking a plus , best to […] have a small vehicle. staff was very helpful and let me borrow a park pass for the week which saved me 60.00. would. definitely consider this property on a return visit Read moreGenuine Hotels.com guest review
This hotel is really nice and my room had a great view of the 3 Sisters mtn range. My only complaint is how thin the walls and ceiling are - I could hear the people next door pretty clearly and the kids above me were running a marathon. I know this is out of people's control but maybe next time the builder can put a little more stuff inbetween the […] walls. Read moreGenuine Hotels.com guest review
"Better options in Canmore."
This hotel is located near a number of condo type units and it's advertising implies a similar type of room. Our room was a basic hotel room with a dirty little counter with a few dishes and dirty appliances. Also, I had to dust the entire room because of my son's allergies. The room looked as though it hadn't been dusted for years. So, for the price […] we paid, I'm sure we could have found something a little cleaner at least. On the plus side, the staff were quite friendly and there is underground parking. Read moreGenuine Expedia guest review
"Hotel Falcon Crest in Canmore Canadá"
We were 8 nights in this hotel, very confortable and specially for families with kids. All we need we got and we are very happy to have chosen it.Genuine Hotels.com guest review
"Very pleasant stay"
Great getaway place to stay, away from the hustle and bustle of the town of Banff, but still within a reasonable distance. Hotel staff was courteous and accommodating, and the rooms are very pleasant. Love the full kitchens and amenities provided. Wish we could stay longer!Genuine Hotels.com guest review
I feel so at home with all the laundry room and the cleanliness of the kitchen. Paid a low fee for an upgrade to a suite from deluxe room with complimentary of mountain view. Definitely will stay here again if there's a chance to go back to Canmore.Genuine Expedia guest review
"Falcon Crest Lodge, Canmore Alberta, CA"
Good location, nice people, very accommodating. The kitchennette in evrydeluxe and suite makes it so convenient for a group like ours. I will recommend and will stay again in this hotel anytime. Fr. VRS - Arizona , USAGenuine Hotels.com guest review
This hotel room was more than I expected. I had a room with two double beds and a small kichenette (fully stocked). There was also an electic fireplace which was a nice touch and also a deck that placed the pool with a grill! The location is very convenient as Canmore isn't a big town and the hotel is close to just about everything. The beds were comfortable, […] though the pillows were lacking in fluff (and they only provided two per bed). But overall, great views of the mountains, great service, and comfortable room. Read moreGenuine Hotels.com guest review
"Great value in Canmore"
One bedroom room suite was nice and had a good view of mountains. Enjoyed the full kitchen and gas fireplace. I liked the heated indoor garage. Stayed here for three nights at a cost equal to just a regular room at the sister property Blackstone Lodge. Stayed at Blackstone three nights because Falcon Crest was not available all six nights. Definitely […] preferred Falcon Crest one-bedroom suite. Blackstone Lodge had pool which we had no interest in using. Read moreGenuine Hotels.com guest review
"Fantastic first night of our trip"
Wish I could have stayed longer!Genuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for the high star rating, and sharing your comments with new and potential guests. We are pleased to know you had such a great stay and do hope you will consider us gain in your future.
Staff was always friendly and helpful. Room was nicer then expected. Would definitely stay there again.Genuine Hotels.com guest review
Response by Falcon Crest Lodge We are pleased to know that you would return to the falcon Crest Lodge. We love to provide a "home away from home", and truly appreciate the high star rating you have given us.
very roomy feel to the suite. great storage for our bikes. large deck. very nice hot tub. hallway carpeting needs a good cleaning and small appliances, like toaster and coffee maker need to be up dated.Genuine Hotels.com guest review
Response by Falcon Crest Lodge We certainly appreciate your feedback on our property. It is our goal to ensure every guests stay is a perfect one, and we will certainly consider your requests for any future stays. Thank you for the high star rating.
First hotel we stayed in in Canada and lived up to our expectations. All the staff helpful and friendly, lots of literature available on the local area. The hotel was situated in a great area only a short commute to all the areas of outstanding beauty.Genuine Hotels.com guest review
Response by Falcon Crest Lodge We are pleased to know that our staff were able to make your stay more comfortable for you. We pride ourselves on our customer service, an do appreciate you taking the time to write a review on our property.
"A Must Stay in Canmore"
Great view from the rooms and lots of space in the rooms. Falcon Crest is in walking distance to the main street in Canmore. Hotel employees were very helpful to us who have never been in the area. Great Recommendations visited all sites they suggested and they were great. We stayed there for 3 nights the only down fall was the cleaning service came […] around dinner time in the evening (4-5pm) which was our only disappointment as this is when we were preparing meals. Told the hotel manager about this and ensured us the best he possibly could for our next stay. We will definitely be heading back there!!! Read moreGenuine Hotels.com guest review
Response by Falcon Crest Lodge We are pleased to know we will be seeing you again in the future. We love to provide a "home away from home", for you and your family, and are pleased to know you enjoyed your stay.
"Good hotel, seems a bit rundown lately."
Overall, the hotel is good, not great by any means. The location is decent. Seems to be a bit rundown these days compared to when I was there before. There are a couple other hotels in the area that are similar in style that seem nicer than this one. I would stay here again, but it would need to be on a very good nightly rate.Genuine Hotels.com guest review
Response by Falcon Crest Lodge We appreciate you sharing your opinion, and we will certainly look at what we can do to improve ourselves in the future. Thank you for your time, and we do look forward to seeing you again in the future.
professional and welcoming staff, attached indian restaurant was great with incredible foodGenuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for taking the time to write a review on our property. We are pleased to know that you enjoyed your stay, and appreciate the high star rating
The only thing I can say is no breakfast included, which if there was , it would have been over the top fantastic!!Genuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for taking the time to write a review, and give us such a high star rating.
This hotel was a last minute decision but a very good one it turns out. The called everyday to see if there was anything extra you needed. They had a selection of DVD's that you could watch for free which was a nice thing even when you think your not going to watch tv on a holiday. But the most important/impressive thing was I left my watch behind and […] was already to Calgary when i realized. I called the hotel, they found it and had it sent to me in Edmonton within a day with UPS and simply charged my card i had with them that night. Great place to stay in Canmore Read moreGenuine Hotels.com guest review
Response by Falcon Crest Lodge We are pleased to know that we were able to truly impress you with our great customer service skills. We do hope you will continue to visit us again in the future.
"Excellent nice for family stay"
DVD rental is awesome idea for family. Will stay here again in the future.Genuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for taking the time to share your experience with new, and potential guests. We are pleased to know you enjoyed your stay with us, and do hope to see you again in the future.
"Regular visitor to this hotel"
We've stayed at this hotel many times. It's within walking distance of downtown, easily accessible by car, has underground parking with a small wash bay, and fine views of the mountains. It provides good value for the money, especially when compared with the cost of a nice hotel room in nearby Banff. We like having a full condo unit with a small balcony […] and a barbecue, a kitchen and an in-suite laundry. Any small glitches have been appropriately resolved. Potential guests should be aware, though, that the train tracks are nearby and that trains are frequent. With the windows closed, the sound is very much minimized, and exposure away from the tracks also lessens the noise at night. We're not bothered by the sound, and we return regularly to this hotel. Read moreGenuine Hotels.com guest review
Response by Falcon Crest Lodge We appreciate you taking the time to share your experience with new, and potential guests. It's great to know that you find a "home away from home" with us, and we are excited to see you again in the future.
Really enjoyed my stay here! The room was spacious and beautifully decorated! Had everything we needed in the room. Great Mountain view! A bit disappointed that one of the two hot tubs were down for maintenance so we never had a chance to go in them due to over crowding in the one opened, but other than that we were happy. Would definitely go back.Genuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for your lovely comments. Please note that if you stay with us in the future, we would have bee able to supply you with an alternative for the hot tub situation if you had seen us at front desk. We do care about making all of your guests happy, and comfortable and we apologise for the inconvenience. We do hope to see you again in the future.
room, services are all good, except the noise of the passing by train, almost 4 or 5 times during the nightGenuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for taking the time to write a review. Please note if you should stay with us again you can certainly make the request with the reservation agent to have a room that does not face the train track. We certainly want all of our guests to enjoy your stay, and we do hope to see you again in the future.
"Simply one word to describe - "Awesome""
Read the titleGenuine Hotels.com guest review
Response by Falcon Crest Lodge We are so pleased to know that your stay was "awesome". We pride ourselves on being your "hone away from home", and are pleased to make such a great impression on you. We do hope you will consider staying with us again I the future.
"Very nice accommodations!"
Great, clean place. Very friendly staff! Very nice place to stay!Genuine Expedia guest review
Response by Falcon Crest Lodge Thank you for sharing such a great review of our property. We are pleased to know that we made your stay with us an enjoyable one. We do hope to see you again in the future.
"Great Suite. Friendly Service."
The one bedroom suite has everything we need to be comfortable. The fireplace, spacious suite, large tv, kitchenette and bathroom with tub all met our high expectations. Front desk staff we encountered are very friendly and took initiative to orientate us and offer information of the area. Highly recommended.Genuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for taking the time to write a review. We are pleased to know that you enjoyed your stay with us. We hope you come and stay with us again in the future.
definitely recommend this hotel. we got one bed room suit. it was great, clean, and luxury. will back fir sureGenuine Expedia guest review
Response by Falcon Crest Lodge Thank you for such a high star rating, and sharing such great comments with new, and potential guests. We do hope we see you again in the future.
"Easy to find, everything u would need for a stay"
Overall great, bed too soft , hot tub was the bestGenuine Expedia guest review
Response by Falcon Crest Lodge We are pleased you enjoyed your stay with us. Please note that if you come to see us again we have 24/7 Guest Services that can help assist you with any challenges you may have. We do hope we will see you again in the future.
Hotel room had a well-equipped kitchenette--full stove, small refrigerator, sink and cutlery, dishes etc. There was also a barbecue on the small balcony. However, with the kitchenette, two double beds, a fireplace and a table with two chairs, there was little space to move around. Easy, pleasant walk to downtown. Outdoor parking was limited and underground […] parking had difficult access. It was an ok place to stay, but nothing outstanding. Read moreGenuine Expedia guest review
Response by Falcon Crest Lodge Thank you for rising your concerns with us. We do have much larger Suite rooms available, should you stay with us again. Thank you for taking your time to rate our property.
We had a wonderful four days here. The scenery is second to none and a wonderful staff made for a great stay. I'm not going to go on and on, it was great.Genuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you for sharing such a great review of our Lodge. We are pleased to know that you had such an enjoyable stay, and do hope to see you again.
Great hotel and friendly people. Nice rooms.Genuine Hotels.com guest review
Response by Falcon Crest Lodge We appreciate you taking the time to write a review on your experience with our Lodge. We hope to see you again in the future.
"Great trip, great hotel, great experience"
Falcon Crest Lodge was conveniently located to most attractions. It was a quick 15 minute drive to Banff and had a lot of great trails around the hotel. What made it great was that it was clean, felt like a condo due to the kitchen and separate bedroom. The hotel was located close to grocery stores and restaurants. My family and I would stay here again. […] We hope to come back soon. Read moreGenuine Expedia guest review
Response by Falcon Crest Lodge We are so happy to hear that you will be coming to visit us again. We pride ourselves on making this your "home away from home", and are pleased that you had such an enjoyable stay. Thank you for the great review.
"Great place to stay"
We had the suite. It has a bbq which is a great extra. Staff were great. Room was clean and very nice. Quality utensils and appliances. it would be Nice if hot tubs had a shower right by hot tubsGenuine Expedia guest review
Response by Falcon Crest Lodge We thank you for the great review, and spreading the word about our wonderful Lodge. We work hard at ensuring this a comfortable home away from home for everyone, and we do hope to see you again in the future.
Very clean! Great location! Staff was very hospitable.Genuine Expedia guest review
Response by Falcon Crest Lodge Thank you for taking the time to share your experience of our Lodge with new, and potential guests. We are pleased to hear that you had such an amazing stay. We do hope we will see you again in the future.
"Definitely a must stay hotel"
We stayed here for my birthday weekend ( Surprise from the husband ) and we had an amazing time! We had our 1 year old son with us so we definitely wanted the space for him to roam and there was no shortage of it! We paid the extra money for the mountain view and it was worth every single penny!! The rooms were stunning! Very spacious and we loved that […] they have a washer and dryer, so we were able to do laundry right in our room. ( especially with a little one, was definitely handy! ) The staff went above and beyond. When we arrived at the hotel there was a Happy Birthday note and some chocolates left by the staff as a gift for my wife's birthday. It was an unexpected touch!! Our only regret is that we did not plan our stay longer!! We will be back in the very, very, very near future! Read moreGenuine Hotels.com guest review
Response by Falcon Crest Lodge We appreciate your lovely comments, and such a high star rating for our Lodge. It is so wonderful to hear how much you enjoyed your visit with us, and we do hope you will come and see us again.
I brought small children and hoped that they would have a pool to take the kids, but they have no pool. The brochures seem to indicate that they are part of a partnership of hotels and therefore have access to pools but apparently they don't. They have two hot tubs, both just factory made rectangles. We had a room with a view of the neighboring hotel […] with a nice kidney pool and a big hot tub, all custom built. That was the pool we wanted to visit but weren't allowed. Read moreGenuine Hotels.com guest review
Response by Falcon Crest Lodge We apologise that you felt the brochure was misleading to you. All of our sister properties are private as they are operated via a Condominium board, and thus it is not an option. Should you visit us in the future there is a public recreation center in town we can recommend to you as an option. Thank you for visiting us, and we do hope to see you again in the future.
"excellant location for everything in Canmore"
Loved it-----accommodation excellent views of the mountains great will go back anytime I am in Canmore ---easy access to everything ----just a great placeGenuine Hotels.com guest review
Response by Falcon Crest Lodge Thank you so much for the high star rating, and such lovely comments about your stay with us. We do hope you will consider staying with us again in the future.
"Roomy comfy condo"
Everyone at the falcon crest was helpful, knowledgable and courteous. They offered free DVD rentals, and they provided us with a complimentary park pass to head in to Banff for the day. The rooms were spacious and the hot tub was a great way to end the day!Genuine Expedia guest review
Response by Falcon Crest Lodge We are pleased to know we made your stay a comfortable one. We always try to ensure we supply our guests with all the modern amenities that make their stay extra special, and it sounds like you were able to enjoy a few. We do hope to see you again in the future.
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