Be prepared to wait up to 15 minutes to get on the only working elevator in the hotel. After waiting forever on the elevator to get to our room, the key to our door didn't work. Decided to walk the 10 flights of stairs to the lobby for a new key instead of waiting on the elevator again. I was then informed with no sympathy from the non friendly staff […] member in the main lobby that I had to walk across the street for a new key. I will be really desperate for a room before I stay at this place again. Read moreGenuine Expedia guest review
Upon check I was told there would be an EXTRA $$90.45 charge for the one night I was staying !! It was not in my payment to Expedia....so I did NOT stay. I will be asking for a full refund. If I don't get that get this refund I will never deal with Expedia.again !Genuine Expedia guest review
"origin by seahaven"
Best vacation ever ,the condo was better than I could imagine.Genuine Hotels.com guest review
Where do I start. Lets start with the bad. Upon check in extra fees that was not listed on my confirmation, service from the hotel was terrible no one knew anything they would direct you to someone else,long wait for elevators, view was terrible old pond , no hand soap had to track down house keeper who gave me 1tiny bar to use for 4 days.did n it tell […] us about the towel exchange had to wait 3 hrs for them,everything handled across the street from hotel.Now the good was the bed was comfortable. Read moreGenuine Hotels.com guest review
"Nice hotel very clean nice pool"
Very nice hotel nice view ,not by the beach but closed ,very pleased with my stayGenuine Expedia guest review
"Decent,but not great."
The staff at the Orgin were very unhelpful. I had to call across the street for everything. I did not know that when I booked this thru EXPEDIA. Two elevators,the staff has to use the same elevators, and one was broken half of our stay. Parking is atrocious. The room was very clean. Our view was a swamp,but for the price,it was ok. WIFi was terribl […] e. Read moreGenuine Expedia guest review
"Origin at Seahaven"
Condo room 703 was nice, nice view but can't see sunrise. If you want towels you better go get it because they don't answer to the phone and if they do...good luck getting what you want. Room was clean but no pillows, nothing to cover and for the second bed, and the bed sheets was kind of yellowish.Genuine Expedia guest review
Overall the location and the hotel itself was very beautiful, but by far the worst hotel service I've received . The employees had a very bad attitude towards my family and didn' want to help us in any special need that needed. The hotel room wasn't properly clean and no clean bed sheets and broken hair dryer. Despite the fact of how unclean the room […] was. My family and I requested clean sheets and hair dryer but all the employees refused to help us. If I were you I'd spend my money on a better hotel like the "aqua" I highly recommend that hotel. Read moreGenuine Hotels.com guest review
"Nice condo close to the beach"
nice condo but view of the swamp instead of a gulfview but that was ok because we didn't spend much time in our condo. could use some more pots and pans and silverware.Genuine Expedia guest review
"Nice place for family close to the beach"
We got a great rate at the peak of summer. The beach was great! The pool and hot tub were great. Our room was great as well. Enjoyed our entire stay!Genuine Expedia guest review
"room was disappointing"
place was rundown. rug was missing in hallway, wireless sucked, fold our bed was tortureGenuine Expedia guest review
I would not recommend this condo to my friendsGenuine Hotels.com guest review
Pictures online are deceiving. When we checked in our room wasn't clean. You have to request fresh towels everyday. This should be automatic. You have to go across the street to check in which as you know you have to cross the busy PCB traffic. It was not clear online that the room is across the road from the beach. AGAIN, pics online are deceiving […] . Read moreGenuine Hotels.com guest review
Beautiful beach view!!! My family and I loved this condo and will definitely be back.Genuine Expedia guest review
We really enjoyed staying at this hotel. Hotel was nice but city of Panama City Beach was such a great atmosphere for a family vacation that it was truly relaxing.Genuine Hotels.com guest review
Hotel was nice and room was great except washer and dryer not working properly.Only complaint is fees.The fees hotel.com says you will be charged are different than what they charge and it differs from types of room.Fees should be posted clear and upfront before booking.Genuine Hotels.com guest review
We booked a 1 bedroom condo for 4 nights and it was perfect! Very impressed with our room for the price that we payed. We definitely would stay again in the future!Genuine Expedia guest review
They say these rooms accommodate four technically yes, comfortably NO (not even 3). I would not recommend this hotel. It was Extremely overpriced for the accommodations, or lack there of.Genuine Hotels.com guest review
First room we got into smelled liked dead fish! Had to change room and their computer crashed. Had to wait for 30 minutes. Not right in the beach; you hat to crossed over the road to have beach access. Watch out for the expensive cleaning fees!Genuine Hotels.com guest review
"Deceiving pictures of hotel"
Hotel is not on the beach. Management company owns part of condo and you must cross a busy street to check- in and out, or pick up towels , toilet paper. There are cleaning fees that range from 90 to 170.00 dollars. Carpet is dirty in the hallways . There are a lot of young guests with no respect for sleeping hours. At 400 am these guests could be heard […] yelling and running in hallway. When front desk was called they said they would try to find security. No one ever came to ask these guests to be quiet. Read moreGenuine Expedia guest review
First,, the hotel location is great but you have to go across the street to check in and get any info. Second the jerks across the street are not helpful. And last but not least for ANYONE who does not know this info, it is a condo and you have to clean everyday yourself as long as you stay even though you pay extra charges upon checking in for cleaning […] and property damage which most likely won't happen. Smh all the way home to Louisiana. Read moreGenuine Expedia guest review
Elevators were slow so we just took the stairs. Second day there stairways were closed for painting. Laundry facilities advertised on website but have been removed. Paid $40 additional for cleaning services and never got room cleaned all week. Very disappointing. We will stay somewhere else next time.Genuine Expedia guest review
"Hotel is not on the beach"
Hotel is not on the beach, you must cross a busy street to access. There is a management company that is located across the street. You must check in and constantly go there to get toilet paper , towels. There are tons of extra fees for the rooms. This hotel is full of young guests. It seemed like spring break on the weekend. It was very noisy at night […] and we could not sleep. When we called the operator because people were running up and down the halls at 400 am they stated they would try to find security. The room key stopped working twice and we had to go across the street to have them fixed. Read moreGenuine Expedia guest review
The view is good but needs to be fixed and more presentableGenuine Expedia guest review
First, When I arrived to check in I found, that instead of having to pay $136 at time of arrival for cleaning, It was $193 dollars. I was also hit with a $500 cash deposit that I wasn't aware of. This is important information that a person should be made aware of, before booking a room. When we arrived, we were given an inventory list and told to return […] it within an hour. Doing this inventory really wasn't a problem, SINCE half the items listed were not in the room. We had to make several request for items that should have been in the room. If this is going to be required of a customer, the room should at least be stocked. Read moreGenuine Hotels.com guest review
"Less Than anticipated"
Ad was misleading, it looked as though we would have an ocean "view" room. Instead we were on the very back of the property overlooking a bog or small swamp that was overgrown with brush . There was an overflowing trash can full of garbage with some falling to the floor that remained in front of the elevators on our floor that remained there for 2 days […] until we said something to the person at the front desk. We were unable to check in at the property itself and instead had to cross the street in order to get our keys etc.. The garage often had several cars taking up more than 2 spaces forcing us to park outside instead of inside. Read moreGenuine Expedia guest review
"mattress were to soft!! the rooms were not clean!!"
the mattress in my room were to soft and had sink holds .the front help changed my room and it was on better.the lady at front told me that they had NEVER had a problem BEFORE ! my room did not even have toilet tissue.Genuine Expedia guest review
"v bad staff at frontdesk,worest room service"
v bad staff at frontdesk,worest room service , 3 days with out any room service or room cleanning ,Genuine Expedia guest review
Great location. Paid cleaning fee but no service was actually done during my stay. Room was found fairly dirty, nice pool.Genuine Expedia guest review
"Near beach condo."
Excellent place to stay a few days.the check in and check out procedures were there only issues.each time you have to go across the street from their property.Genuine Expedia guest review
"Met my expectations and more!"
The condo itself was very nice and roomy! The building was very clean and everyone was very nice. The location was great! Walking distance to several restaurants and attractions! The ONLY negative is that we booked from hotels.com and the cleaning fee was slightly more than what was told to us. It's not a set amount, it is based on room size. And since […] we stayed in a smaller condo, it was only $20 more than I thought it was going to be. Overall we had a great experience! Read moreGenuine Hotels.com guest review
The rates were decent when we found them online. We expected what we were paying for was similar to the photos and ocean front like it displayed. That was a bit confusing. Until the point of arrival, we were looking forward to a semi spacey ocean front room, and were more than disappointed when we walked in. The back view of this condo is terrible. […] We walked outside maybe once and kept the curtains closed the rest of our stay. Trees and a swamp area is what you see. Aside from that, there were dents all in the walls, carpet stains, and unpleasant service from the workers and front desk ladies. Needless to say, we won't be staying here anytime in the future. Read moreGenuine Hotels.com guest review
"Great hotel, Great view"
We absolutely loved the hotel. It was quiet, the bed was especially comfortable and the view we had was breathtaking. We had an amazing time and have already referred all of our friends to stay here next time they vacation. Only minor detail is the cleaning fee, we were there 5 days and our room was never cleaned. Thank Goodness we aren't messy peo […] ple! Read moreGenuine Expedia guest review
The room was amazing!Genuine Hotels.com guest review
Overall stay was pleasurable. My main issue, and it was a big issue, was housekeeping tried to come in unannounced while I was changing. When I say unannounced, I mean there was no knock, no "housekeeping" warning. They put the key in the slot and barged in. The only thing that prevented us from having a very awkward situation was I put the latch on […] our door. Read moreGenuine Hotels.com guest review
At check in was charged an additional $114.00 in additional fees, no daily housekeeping services, had to call for towel and linen exchanges. Will not stay here again.Genuine Expedia guest review
The condo in itself was nice, but had a difficult time getting results from the manager, front desk or maintenance department. I stayed three days with the garbage disposal reported out of service the first day, one television(which all need to be updated...ooolllllddd) didn't work and a tv remote was never delivered.Genuine Hotels.com guest review
"Not worth the price"
Wireless internet & phone are NOT guaranteed to work since these are condos with individual owners- even if your room is advertised with free internet. Efficency kitchen is tiny!! Only a mini fridge. Room may face the parking lot! BEWARE you have to cross a busy street to get to the beach as well as to check in! Which was not very convenient. Cleaning […] fee, non-refundable damage fee, and taxes are all extra charges, usually over $100 when you check in. So you may not be getting a deal. Read moreGenuine Expedia guest review
"Close to the Beach"
The hotel was across the street from the beach. The room had a small kithchen which would be nice for families, but even though they provide a coffee maker they do not give you coffee grinds. The room we stayed in did not have a good view. It was overseeing the trailer park and what appeared to be a swamp like pond. The king size bed was super comfy. […] There was an arcade room downstairs. Read moreGenuine Hotels.com guest review
I was very disappointed with the hotel and service. we had to walk across the street to check in even though there was a front desk clerk inside the hotel. The tub was nasty when we checked in and HOTELS.com said that we only had to pay an additional $48. but we actually paid a non-refundable cleanup fee of $170. I will NEVER stay at this hotel and […] not happy with HOTELS.com right now. Read moreGenuine Hotels.com guest review
"Nice on outside but fees"
Lots of additional fees. No maid service until you leave. No dresser to put clothes in.Genuine Expedia guest review
"Was a wonderful place to park and not drive"
Probly the best experience ever, location was conveniently centered at panama city beach, the hot tub never let us down, the staff was cool, not a bunch of rule nazis but at the same time did tell me no drinks at the hot tub once.Genuine Expedia guest review
Everything was perfect except for the fact that they make you check off a huge list when you arrive for things that shouldn't be missing and then they forget to explain that you have to be checked by an inspector before you check out and that even after you pay 150 dollars for a cleaning fee you still have to take out the trash and wash dishes or they […] charge you 50 dollars for each. Read moreGenuine Hotels.com guest review
"Nice room. Terrible customer service!"
We had a nice room with a great view, but between the check in and check out process it was a nightmare. The check in and check out times we were given from hotels.com were wrong. We had to wait an extra 3 hours before we could check in and once we finally were able to check in we had to provide a detailed list of every single thing in the room that […] we would be held accountable for if it was broken or went missing. So after our 18 hour car ride and 3 hour wait time to get into the room that was quite enjoyable. There was also an extra $225 fee we had to pay when we checked in that we had no knowledge of. Hotels.com said there would be free wifi. Nope. Only available on the first four floors apparently. We had issues with the toilets and sink and it took over a day for someone to come fix it for us. The check out process took over an hour and they tried to charge us for so many things that were not our fault. Do not stay here if you are young because the management will only try and take advantage of you. I know we are college students but there is no excuse for how poorly we were treated the entire week. Read moreGenuine Hotels.com guest review
"Nice Hotel - Staff At "Seahaven" Office Is Poor"
I would first like to note that all staff directly (and specifically) connected with the ORIGIN BEACH RESORT exclusively, was excellent. I would give THEM 5 stars if I could. The Origin Beach Resort is managed under 2 separate entities, one of which being The Origin Beach Resort, and the other being Seahaven, who's office is located directly across […] the street from the Origins Resort. I would STRONGLY recommend that anyone booking this hotel through Expedia made sure that they were booking directly through the Origins Beach Resort and not through Seahaven Management. Seahaven provides their clients with a checklist (legal sized paper, printed on both sides) consisting of a "Pre-Check In" walk through that is required to be filled out and returned within the hour upon check in. This list is near impossible to accurately complete, as the exact same list is issued regardless of the unit / amenities being rented. I spend 20 minutes looking for an alarm clock that was not even provided with the room. Who has time for this, and furthermore, shouldn't the hotel be doing this for their guests PRIOR to their arrival? It is YOUR responsibility to figure out which items do or do not belong in your room. There was a $450.00 deposit on the room due to Spring Break. I was there on business and found out LATER that they should not have charged me the deposit in the first place (and didn't have to). Seahaven's security was rude and invasive. The room itself was good, clean & quiet. Good luck! Read moreGenuine Expedia guest review
"My Little Weekend Stay at the Origin at Seahaven."
I was extremely disappointed with my stay at Origin at Seahaven. The Origin at Seahaven is marked as a three and an half star hotel, but clearly it is not. Three and an half star hotels have amenities such as business centers, restaurants, room service, lounges/bars, and routine housekeeping. This hotel has none of these amenities. The hotel is actually […] managed by two separate companies in which they do not talk to each other. The check-in for the Origin at Seahaven is not in the hotel, but you will not know until walk into the hotel, and front desk agent, for other company, tells you to go across the highway to check-in. It is beyond confusing. If you are an individual that requires internet for personal use or business this is “NOT” the place for you; the WI-FI is horrible. The company that is responsible for the hotel has no clue what the company across the street is use for their wireless network connection. The company across the highway uses one wireless network connection that is very weak and becomes disconnected every few minutes. The wireless network connection is even worse for the company that actually manages the hotel. Also, in order to utilize a luggage cart you must leave an ID card. This was a little strange to me, but I accepted their rule, and gave the front agent desk my ID card. Ironically, the next morning, I saw an associate of the hotel using a luggage cart as dolly to carry maintenance supplies. I will definitely NOT be returning back to this hotel. Read moreGenuine Expedia guest review
"Not really worth the price"
We booked this room for one night after a last-minute decision to the beach. We do not believe it was worth the price that we paid especially for the cleaning fee. When we booked in the front desk agent had no idea what he was doing and it took more than 20 minutes to check in. Once we got to the room Arcese did not work twice we had to go down to the […] desk which is about a five minute walk across the street. The front desk manager was very helpful though but it did waste an hour of our time when we could of been enjoying our room. The hotel is also not beachfront it is a beach view with a streets and buildings between the hotel and the beach. So instead of hearing the waves of the ocean we heard the humming of cars all night. The room was clean and nice but again not for the price we had to pay. We will not stay there again. Read moreGenuine Hotels.com guest review
"not a bargain"
There was an additional charge for cleaning and room insurance not properly disclosed at time of booking. there was no maid service ( At ALL !!!). The room was OK, but not for the price and lack or service. Very displeased with this expedia experienceGenuine Expedia guest review
I did not enjoy my stay at all. This is my fourth attempt at submitting this review because hotels.com keeps rejecting my honest attempts to warn people about booking a stay at this hotel. if this one doesn't get accepted I'll keep trying. The problem is the price but since I'm not allowed to say how much you'll be charged I'll say this, if you take […] what you are expecting to pay and multiply it by a whole number larger than 1 you will pay that much or more. Read moreGenuine Hotels.com guest review
"Room was great view of the beach"
I enjoyed Pier ParkGenuine Expedia guest review
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