Hotel General - Prague

Loved the people, good breakfast, great room. Very disappointing location in a run down, industrial neighborhood a half hour walk from the sites. A good fit for value conscious traveler who still wants comfort and is willing to walk a bit more.

Genuine Hotels.com guest review

Staff were top quality in this 20-room hotel. Courteous, attentive, and good sense of humor. The rooms were very large, clean and elegant. The breakfast had a varied, delicious assortment, as well as a menu from which you had addtional special orders, all included. I would definitely stay at this hotel again and cannot recommend it highly enough. The […] only caveat is that it is about a 20 minute walk to the Old Town (lots of big name hotels in that area if that is what you are preferring). We enjoyed the walk, and especially as a way to work off our breakfast! You can walk along the river and people watch if you are heading into the Old Town or Jewish Quarter. Read more

Genuine Expedia guest review

Every staff member here is amazing. From the front desk to hotel pick up to breakfast service to cleaning staff everyone was extremely nice and helpful. Pavel, Dasha, Vicki, Abraham, Oolin, John to name a few were key people in making not only mine but my bf and parents stay in prague just spectacular. the service is unparalleled you feel like royalty […] but without the fake propriety of other 5 star hotels. All I can say is you will feel lucky and thankful to have stayed at this establishment dont go anywhere else this is the place to be. Plus the breakfast is not only buffet but also made to order with delicious choices. Read more

Genuine Expedia guest review

What a great experience. Check is was very informative and the service was great throughout our stay. The location is near a transit hub and it was easy to get around the city. Highly recommended.

Genuine Hotels.com guest review

Perfect hotel. Staff is excellent. Very happy to stay.

Genuine Expedia guest review

The hotels rooms are small but the staff and extra amenities make up for it.

Genuine Expedia guest review

Very helpful, warm and friendly staff! Jr suite was not huge but was well appointed and very clean. (I was excited with washcloth in bathroom as they're pretty scarce in Europe) The salt water fish tank in the lobby is amazing. Vicki at the front desk and the doorman were both awesome to us. She sat with us & helped us map out the trams to take to get […] to the sights we wanted to see. The next day, I had to ask her again how to get to the tram station and was she patient & sweet. We were even loaned a laptop on our last evening after mentioning we wished we would have brought our computer with us. The hotel was able to provide car service to the train station and it was reasonable. We were very grateful as it was raining & yucky out. The hotel is located one street away from the beautiful river that runs through Prague. We took a walk along the river after dinner. Many pairs of ducks & swans approached us & it was clear they were all looking for food. If we ever make it back, we'll definitely stay at the Hotel General again and will bring some treats along for our feathered friends. I wouldn't hesitate to recommend the Hotel General to anyone. Read more

Genuine Hotels.com guest review

When we arrived, we had just been camping or the like for over a week, so obviously it was an absolute luxury relative, but I'd also argue it's a very luxurious place either way. We came to the hotel and Prague in general for my birthday, and every aspect of the hotel service was so wonderful to have, I couldn't be disappointed. They even left a free […] birthday bottle of wine in our room for us!! The hotel room itself was clean and beautifully (ornately) decorated with bright white and gold. The shower (like most showers we've come across) has a door that only blocks half of the water coming out, which is.. silly, but again, that's what we've found most places around here. And the breakfast! The breakfast was so wonderful, honestly. The hot, individually-prepared (included w/ room) omelet with the rest of the well-presented buffet stuff was fanTAStic. And the service. Again, the service was the best we could've hoped for. Thanks so much to them and thanks for the positive reviews of the place that led us to stay there. Read more

Genuine Expedia guest review

My husband and I just finished a 17 day escorted tour staying in many large 5* hotels, but, this little boutique hotel beats them all in terms of service and comfort. The staff was friendly and helpful and always have a smile on their faces. The breakfast buffet was out of this world! Not only do they have buffet items available, a limited list of items […] can also be custom ordered. The variety and quality of the food was excellent. Everything was served to us by waiters wearing white gloves! The room temperature was perfect and the room was spacious. Loved this hotel and will recommend it highly. They also provide pickup/dropoff service to the airport, albeit a little expensive for about 20 minutes in good traffic. Unfortunately, the driver for our dropoff was rude and did not help us with our luggage. I don't attribute this to the hotel however. It's the service they outsourced. The hotel knows this and will try to make sure this does not happen again. I have full confidence that they will because they are very proud of their service. Read more

Genuine Expedia guest review

Superb small hotel, slightly off the beaten path but still within walking distance of the city centre and all its sights. Excellent, friendly service. The only criticism I could make is the limited English television stations available in the rooms.

Genuine Expedia guest review

What would have otherwise been an outstanding experience was undercut by a room that was way too small for the king-size bed that literally devoured the room. The room named for Eugene of Savoy, an accomplished general for the Austrian Empire, was cramped for space. Ask for a larger room. The staff was exceptionally helpful, the breakfast was delightful […] and the location was acceptable. The clenliness and other aspects of the hotel itself were all quite good. Too bad about the size of the room. Read more

Genuine Hotels.com guest review

this lovely boutique hotel has only about 20 rooms. We were travelling with two young kids and were booked into the General Suite (Napoleon) which was a one bedroom suite. The kids beds were already setup for us when we checked in and the suite was impeccable, clean and just beautiful. the two bathrooms were spacious and stylish and if we were not […] in a lovely city like Prague we would have never left the room. More than anything it was the special service by the staff!!! the Manager was wonderful, he spent 30 minutes getting us familiar with the city, the sights and the public transport system. he answered every question patiently and was very charming. and not to forget Martin, the doorman, he was the sweetest guy ever. Our two young boys (8 &11) chatted with him and he told them all about the Czech crown jewels and the legends associated with the crown. the boys were fascinated and when they visited the castle they were explaining the legend to the others in our guided tour!!! Hotel General was a fantastic experience. it was a little distance from the main attractions but trams or metro you can get to the main attractions in 10 minutes, it was definitely worth the 10 minutes!! Read more

Genuine Expedia guest review

Great place to stay in Prague! Was there for a week for a few days of tourism with my wife and a meeting and the Congress Center. We typically like to walk when in a new city and we couldn't have been happier with the location of the hotel for this purpose. Walked everywhere - the castle, old town, Charles bridge. Hotel staff were lovely and I gave […] probably the most generous tips I have ever given since I was so pleased with everyone. Room was a little small for the two of us, but still very comfortable and beautifully decorated. I would definitely stay here again the next time I'm in Prague. Read more

Genuine Hotels.com guest review

This hotel provided excellent service. Attention to detail was obvious. The rooms were elegant, the food superb. The staff were eager to please and very friendly. Definitely would stay there again. Only downside was the out of the way location, but we didn't mind the walk along the river. Excellent secure parking.

Genuine Expedia guest review

Prague has a central downtown square area and this is not in it. However, a tram (2 blocks walk) or a cab can get you down there in no time and that's pretty reasonable. I booked this hotel because it was a 5 star with a great deal. I knew it was a mile from the center area but I wasn't concerned since it's close enough. (I didn't do it but you could […] even walk the about 1 mile into downtown along the river which is two blocks from the hotel. I bet that's a real nice walk). Note, that I read many reviews on Prague Hotels and read many complaints about small rooms so I went for the 5 stars to mitigate that issue. The Hotel General, as per its name, is a military General themed's hotel in that there is apparently a portrait of a general in every room. I got Edward Lee, i.e. Robert E. Lee. Hmmm. Anyway, who cares. Points: The service and professionalism of the hotel staff is unassailable. They really do care about the quality of the service etc. The Hotel is very well kept. Relative small and elegant. By European hotel standards the bed was comfortable (they're often like bricks). As fairly typical in Europe, a real nice gourmet breakfast is included. Rooms have a personal safe, TV (not much in English...did you come to Prague to watch TV?!) Very nice style, clean, nice bathroom, etc. When I want, they didn't have WiFi in each room but did have a Ethernet cable (i.e. standard RJ45 connector). They are currently contracting to have WiFi in each room and they can lend you a shared loaner laptop. There's not much to say about the area around the hotel in particular at night. So, you would expect to leave the hotel and pretty much not come back until you were going to turn in. That worked fine for me. Read more

Genuine Hotels.com guest review

This is a very comfortable boutique hotel with friendly and attentive staff. The building is beautiful and tastefully renovated. A good sum was spent on deeper structural improvements such as piping and double glazing of windows. The attention to detail for your comfort is exceptional. Breakfast was amazing, with solid choices on the buffet and fantastic […] options on the menu they make to order (all included in the room rate). The restaurant staff provided service that would rival any better restaurant. The hotel is situated close to the tram and metro. Walking to the center takes you about 15 minutes along the river. We think the Hotel stands out because of the staff. They make you feel very comfortable from the moment you arrive. But above all: they are very professional and friendly. A great find and a good value! Read more

Genuine Expedia guest review

Very clean, quiet and nice hotel, 3 minutes from Metro station (subway). Excellent service and breakfast.

Genuine Expedia guest review

All the positive reviews about this hotel are true. The attention paid by the staff to personal needs, and to detail in general, is most impressive. Possibly the best breakfast service I've experienced in my 20 years of travel in the region. The rooms were clean and well appointed (I stayed in the Napoleon suite, which had a PC and entertainment system), […] certainly befitting a boutique hotel like the General. The sights are about a 20-30 minute walk away, but easily accessible by the highly efficient and affordable tram system (nearest stop is at the Andel mall, a 5-minute walk). Being a reasonable distance away from the sights is actually a positive feature of this hotel: there are several nice restaurants and bars around Andel, frequented mostly by locals---the quality of the food, and prices, are far superior to the usual tourist traps, and it's nice to get a vibe for the "real" Prague away from tourists, at least in the evenings. Stay here, you won't be sorry! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This is one of the nicest hotels I have stayed in. There s great attention to detail in the way the hotel is laid out and organized, and the staff was some of the friendliest and most attentive I have ever encountered. The location is a little out of the city center, but I liked that, as the city was very busy with tourists and tour groups and it was […] nice to get away from that. The hotel is very close to the river, and there are two tram lines that run into the historic center of old Prague. Riding the tram is part of the fun of being there. Breakfast was included and was a buffet and a menu choice. This was a hotel where I felt well looked after and catered for, and very comfortable and relaxed. Highly recommended. Read more

Genuine Hotels.com guest review

Wonderful staff!! Super friendly, helpful, thought of everything!! Pretty good walking distance to most sights, max 15-20 min. Breakfast is amazing! Would definitely stay here again.

Genuine Expedia guest review

We stayed in this hotel for the Xmas holidays and had a pleasant stay. The hotel is located a little bit further away from the main attractions - it is about a 20min walk into town or you take the tram and subway. The hotel has a military theme, every room is names after a famous military commander. The staff is very polite and willing to help.

Genuine Expedia guest review

The hotel general is by far the best hotel we have ever stayed in. The staff are second to none and nothing at all was to much to ask the services were excellent will definatly be going back again . From the moment we arrived in Prauge The hotel general was excellent

Genuine Expedia guest review

Very friendly, attentive staff with a good local knowledge. Only 5 - 10 minute walk to shops and local transport.

Genuine Expedia guest review

Hotel staff were very helpful and could not do enough to assist. The wine bar used for dining as well as breakfast I would consider as silver service with excellant food.

Genuine Expedia guest review

This is one of the best hotels that we have ever stayed at. The attention to personal detail is incredible. I would stay there again and recommend it to anyone.

Genuine Expedia guest review

The hotel is very good for personal service and friendly atmosphere. It is near the river but a bit of a walk from the tourist attractions. The breakfast was good, and front desk excellent. The street looks a bit run down but it seemed very safe. My room had a smart bathroom and good desk. There were no views though or outdoor space.

Genuine Hotels.com guest review

This hotel is perfect. Not a modern hotel, but it has an old world charm. It is perfect in every way. Probably the best hotel I've stayed at other than the KL ShangrI La. Highly recommend it. The only word of caution is that it is about 10 to 15 min walk from the city square. So its perfect if you are in Prague for a few nights and want to get away […] from the tourists and eat and sleep near locals. Read more

Genuine Hotels.com guest review

The hotel is generally very pleasant and I'd have no hesitation about recommending it, however what really sets it apart is the helpfulness and thoughtfulness of the staff. I travel for work overseas a huge amount and I've not experienced better service or more consideration for a customer.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Amazing breakfast, staff and building

Genuine Hotels.com guest review

Nothing was too much trouble for the staff of the hotel, we were upgraded to a junior suite upon arrival as not many other guests were staying during our visit. The room was vey quiet, though hot on the first night, but after turning the radiators down the rest of the hotel experience was excellent and only a pleasant 20 minutes walk from the attractions […] of the Old Town and Charles Bridge. Read more

Genuine Expedia guest review

The hotel was a great find, an ideal location just off the river, only 20 minutes walk from central Prague, but with plenty of local pubs / restaurants / shops on your doorstep. The hotel was of a very high standard, the staff were impeccable, the service was exemplary. You had all the quality of a big chain hotel, but with the personal service and […] attention of a small intimate hotel. The staff you knew by name, and remembered your drink selections, and provided a first class personal service. We travelled with our young child, and the baby facilities (cot, high chair) were first class, and they really accommodated a small child. I would recommend this hotel to anyone who wanted a little piece of heaven in Prague. Read more

Genuine Expedia guest review

A beautifully restored hotel just the other side of the canal but a 30 min walk to the Old Townand the Mediaeval Town. The metro and restaurants were very close and are efficient so probably not a bad idea to buy the day ticket if you intend to walk all over the Old Town and Medieaval Town all day. Loved the shower head. Stayed on the main road tho […] when walking back at night as the side streets were very deserted. However it was quiet at night for sleeping. Read more

Genuine Expedia guest review

My wife and I travelled through 5 countries in Europe in May 2011 prior to joining a Baltic cruise and this hotel was the standout. It was 5 star in every sense of the word but the cost. The staff are friendly and attentive, nothing is too much trouble. From the moment the hotel's driver met us at the station to the time we left everythng was of the […] highest quality. Whilst being a little off the beaten tourist track, the hotel is a comfortable 5 minute walk to a tram interchange where the very efficient and cheap Prague tram service will take you anywhere you want to go. I would recommend this hotel to anyone wanting a comfortable stay in Prague where the staff lean over backwards to make it hassle free. Read more

Genuine Expedia guest review

Although a little away from the major tourist areas, my wife and I were very happy with this hotel. Staff were very helpful and breakfast more than enough. About a 30min or more walk to the centre, but buses, trams and metro very close. The trams are frequent, and although a little dubious at first, very easy to use. Tickets available form the metro […] stop about 5 mins away. A larger city than we thought and walking on cobbles and up and down hills and numerous towers can be tiring, but the numerous eating and drinking places more than compensate. Read more

Genuine Expedia guest review

We stayed 5 nights at this hotel and can honestly say that it was the nicest stay that we have ever had. The staff contributed enormously to the whole experience and really could not have done more to make our stay more pleasant. The hotel itself is very comfortable - we had the most amazing power shower which was very welcome after the long days of […] sightseeing and the complimentary toiletries were of a very high quality. Also the temperature control int he room actually seemed to work, surely a first! Room service was offered at no extra charge althouh we never felt the need to use it! Breakfast was great - a buffet style with an additional menu to choose from all at no extra cost. Every member of staff spoke English fluently and were happy to help at any point in the day and with anything including getting stamps and mailing our postcards for us. We drank in the bar on a few nights which was very cosy and had a large selection of drinks. We ordered lots of cocktails and the mojitos were delicious! In terms of location, although not in the centre, it is a short walk (15 mins) from key sites or a few minutes on the trams which are cheap and easy to use. I wouldn't let this put you off as it's quite nice to get away from the hustle and bustle of the main touristy places. I couldn't actually think of any recommendations as our stay was so lovely. Read more

Genuine Hotels.com guest review

Hotellet var otroligt fint med vacker inredning. Lugn och romantisk atmosfär. Maten var var god. Hotellet låg på gångavstånd från tågstationen vilket var smidigt om man inte tar taxi från flygplatsen.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

- sehr positiv - absolut weiterzuempfehlen - sehr freundliches Personal - super Service

Genuine Hotels.com guest review

chambre luxueuse (suite General Napoleon), accueil personnalise boissons offertes et explication des points de visite et transports, personnel charmant et tres attentionne, petit dejeuner extraordinaire. situation au calme et bien desservie bus tram metro a 5mn, centre ville 30mn a pied.

Genuine Expedia guest review

Absolutt et hotell som kan anbefales. Hotell personellet var hyggelig og ga villig all den info man trengte. Vi spiste kun frokost på hotellet og dette var meget bra. Ved siden av buffet kunne man bestille en rekke varme retter. Hotellet ligger noe "gjemt" i en side gate til elva. T bane er 5-10 min gange unna. Hotellet er nok kjedelig og lite egnet […] for barn. Read more

Genuine Hotels.com guest review

１）バスタブのある部屋が限られていますので希望があれば事前に依頼した方がいいかと思います ２）道路が空いているならタクシーで空港まで２５分くらいです。ホテルタクシーのfixed rateは700コルナでした ３）朝食は７時からです。それより早いとサンドイッチを用意してくれますが、食堂ではパンケーキなどを頼めるのであまり早い便は可能なら避けた方がいいでしょう ４）１２時過ぎに着きましたが部屋を用意しておいてくれました ５）ホテルの夕食も静かでいいです（頼んでおいたらクラシック音楽をかけてくれました）。ワイン付きで二人で1500コルナ（チップ込み）でした ６）２０部屋の小さなホテルで日本人利用客はほとんどいないそうですが良いホテルと思います。tripadvisorでN0.2。中心街から少し離れて […] いますが路面電車や地下鉄駅も遠くなく問題ないと思います ７）空港から１１９番バス、地下鉄が頻繁にでていて40分程度でホテルにつきます。 ８）ヨーロピアンタイプであまり明るくはありません。 Read more

Genuine Expedia guest review

フロントの女性が非常に親切に市内観光について説明してくれました． 特定の場所への行き方だけでなく，tramの乗り方，チケットを買う場所から，お勧め観光ルート，お勧めのレストランなどまで10分ぐらいかけて丁寧に．また，実際に回ってみて，非常に実践的で役立つ情報であることがわかりました． 今回は仕事の途中で立ち寄ったので，プラハは1日だけの滞在でしたが，効率的で充実した時間が過ごせました． 今回は翌日バスで移動ということもあり，バスステーションのすぐ近くのここを予約しましたが，市電を使えば簡単に市街地に出られるし，そもそも徒歩でもほとんどの場所に行けるぐらいの街の規模なので，十分便利な場所といえるでしょう．

Genuine Expedia guest review

Topp betyg på allt, bodde där för andra gången och det har varit över förväntan båda gångerna. Fantastisk personal och ett super hotell

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Makan til service skal man lete lenge etter. Vi bestille hotellbil fra og til hotellet, behagelig måte å reise på uten at kostnaden var for stor. Meget godt tatt i mot i hotellets resepsjon, et kvarter med et glass vin og informasjon, om off.kommunikasjon, kart, restauranter etc,. Resepsjonen ordnet ned taxi og anbefalte gode resturanter. Hyggelige […] personalet på alle plan. Frokost med godt utvalg og veldig god service. KAN ANBEFALES hvis man ikke er avhengig av å bo midt i turistløypa. Read more

Genuine Hotels.com guest review

Everything is very fine and excellent! Service, welcome drink, breakfast, dinner restaurant information, and more. Furthermore, the hotel location is convenient and very near subway station. ウェルカムドリンク，朝食，レストランガイドなど，非常に満足できるサービスです．

Genuine Expedia guest review

こちらのレビューを参考にこのホテルを選びました。 ホテル自体は少し古い感じもしましたが、とにかく スタッフの心遣いとサービスは超一流でした。 駅からも近く観光やショッピングにも便利です。

Genuine Expedia guest review

servizio ottimo, leggermente lontano dal centro ma molto confortevole.

Genuine Expedia guest review