All hotels in Winchester, Virginia, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here333 Front Royal Pike, Winchester, VA, 22602, United States of America, ‏‎855-239-9227
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.5 / 5Excellent

Score breakdown (from 190 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.7
  • Neighborhood
    4.4
3.0 / 5Good
"Used to serve free breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Did Holiday Inn Express stopped serving breakfast? In the past, we usually stay at Holiday Inn Express due to great breakfast foods. Now they have stopped serving and that will impact us. (Thus lowering the overall rating)
Genuine Hotels.com guest review
1 night trip May 21, 2014
John
US
3.0 / 5Good
"New looking hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
This is a newer hotel and does not try to be too fancy. Towels are average not luxurious. Bedding was good with I think a memory foam mattress and fluffy pillows. The handle to the bathroom door in my room was loose and flopping around. You would think the maid would have noticed. Lobby area was bright and clean. Parking was plentiful.
Genuine Hotels.com guest review
Response by Holiday Inn Winchester Se-Historic Gateway
Hello Mr. Dennis P., Thank you for taking note of our effort to provide you comfortable stay. I will accelerate your comment on the bathroom door handle, thank you once again for bringing the matter to our attention. Please know that we are committed to provide our guests with great customer service experience and comfortable stay at all times.
1 night business trip May 13, 2014
DennisP
US
5.0 / 5Outstanding
"Tyler,TX Crew"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Hotel, Great food and Service!
Genuine Hotels.com guest review
Response by Holiday Inn Winchester Se-Historic Gateway
Hello LDH, Thank you for letting us know we have met your expectations during your recent stay with us. Your generous 5 star rating for our hotel is truly rewarding and will always be an inspiration to us to stay focus in our goal for excellence. We hope you will come stay with us again soon.
3 night trip May 11, 2014
LDH
US
5.0 / 5Outstanding
"Good location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel, very good location to I-85, food and downtown. Have stayed here several times and will continue to stay here when in the area.
Genuine Hotels.com guest review
Response by Holiday Inn Winchester Se-Historic Gateway
Thank you for your continuous loyalty in choosing Holiday Inn Winchester Se-Historic Gateway as your primary choice of hotel during your trips. Please know that your patronage is very much appreciated and we sincerely look forward to providing you again with another 5 star experience!
2 night business trip May 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Business Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel, great location to food, downtown and I-81.
Genuine Hotels.com guest review
Response by Holiday Inn Winchester Se-Historic Gateway
Whether you’re travelling for business or leisure, our team is truly dedicated to providing the best of what Holiday Inn Winchester can offer to its most valuable guests. We sincerely hope that you have found our accommodations and services to your liking. Thank you again for choosing to stay at our hotel during your business trip. We look forward for another opportunity to provide you with a 5 star experience!
2 night trip May 3, 2014
A Traveler
US
5.0 / 5Outstanding
"great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We always stay here when visiting family in Winchester. The staff is friendly, the room have plenty of space and the beds are super comfortable. I highly recommend.
Genuine Hotels.com guest review
Response by Holiday Inn Winchester Se-Historic Gateway
Hello Miss Judy H., I am very glad that we have satisfied your lodging needs during your recent stay. Please know that your satisfaction is extremely important to us for giving us your business and will always be on top of our priority. Thank you for choosing to stay in Holiday Inn.
1 night trip Mar 22, 2014
Judy H.
US
4.0 / 5Excellent
"Nice Place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our one night stay. Very clean and appeared newer. Breakfast in the restaurant was very good.Sfaff very friendly and helpful.
Genuine Hotels.com guest review
Response by Holiday Inn Winchester Se-Historic Gateway
Please know that we truly appreciate your time in giving us your feedback and rating. On behalf of our team, I would like to thank you for giving us your business and the opportunity to offer you our services. I hope you will visit us again soon.
1 night trip Mar 25, 2014
A Traveler
US
4.0 / 5Excellent
"On the road."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good clean place to stay on the road. Food at resturant good.
Genuine Hotels.com guest review
Response by Holiday Inn Winchester Se-Historic Gateway
Hello Miss Anne, I am truly pleased to know that you find our hotel a good place to stay during your recent travel. I hope you will let us accommodate you again on your next trip.
1 night trip Feb 16, 2014
Anne
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Front desk staff was very friendly upon check in and check out. Our room was very clean and quiet. Would definitely stay again.
Genuine Hotels.com guest review
Response by Holiday Inn Winchester Se-Historic Gateway
Thank you for making Holiday Inn your choice of hotel. I am very glad that we have sufficed your expectations and you were comfortable during your tay with us. I look forward to your next visit soon.
1 night romance trip Dec 21, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very comfortable, clean and accommodating! Thought the price was high for the area.
Genuine Hotels.com guest review
Response by Holiday Inn Winchester Se-Historic Gateway
Hello Miss Cathy, Thank you for your candid comment on our price. I will accelerate this for evaluation in order to address accordingly, Nevertheless, I am glad that you were comfortable during your stay. I hope you will come visit us again soon and allow us to offer you best value services.
2 night trip Dec 15, 2013
Cathy
US
5.0 / 5Outstanding
"Very Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a very nice, clean and quite hotel. I will stay again.
Genuine Hotels.com guest review
1 night trip with friends Nov 11, 2013
A Traveler
US
4.0 / 5Excellent
"Nice, Clean Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed here for one night. It is a good option for a typical hotel. It is clean and the staff was nice. The location is a bit away from the old downtown but there are restaurants and stores close by.
Genuine Expedia guest review
Response by Holiday Inn Winchester Se-Historic Gateway
Thank you very much for your positive feedaback for our hotel and for taking note of your satisfaction for the services we have provided during your stay. Your comments brings motivation for our team to stay on top of our goal. We value your business.
Other trip Oct 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was very clean, but the commode had a problem with the chain that hooks the handle to the stopper. They did come and fix it quickly, but it broke again. Luckily we knew what to do rather than have someone keep coming up, but they couldn't give us a discount the next morning because we were registered through Hotels.com. I thought the price of the room was a little high without a breakfast being included, but the desk staff were very informative about local restaurants, directions, etc. We would stay there again only if there weren't another hotel close by where we like to stay that is cheaper.
Genuine Hotels.com guest review
1 night trip Oct 18, 2013
A Traveler
US
4.0 / 5Excellent
"great room, bad breakfast"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel staff and rooms were excellent. However when we came down for the hot breakfast the next morning. It was a full ten minutes before we saw a waitress. And then only because we waived her down. Once we got our drinks. That was the last time we saw the waitress at our table.
Genuine Hotels.com guest review
1 night business trip Oct 12, 2013
Julian
US
5.0 / 5Outstanding
"Close to. Town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff very helpful
Genuine Expedia guest review
Other trip Oct 18, 2013
cathy
US
5.0 / 5Outstanding
"Pleasant Surprise"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
So much more than expected! This was a last minute booking while on the road. Great facility. The rooms were of a 4 start caliber. Hotel/Bar although plain, served good food and was a friendly environment. 24x7 convenience store was ready for any forgotten item* or late night snack. *being in the medical field I am amazed that any Hotel shop (complete with OTC medicines), not carry condoms. Just an observation.
Genuine Expedia guest review
Other trip Oct 11, 2013
Leon
US
3.0 / 5Good
"Staff - Great! Rooms too small but, Fresh"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
I was surprised that the rooms were so small. Loved he caring and attentive staff. The rooms were well maintained and had a nice Fresh feeling.
Genuine Hotels.com guest review
1 night trip Sep 28, 2013
Theresa
US
4.0 / 5Excellent
"very pleasant"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
nothing to complain about. Restaurant food was rather good, pool was small but nice. Clean room, comfy beds
Genuine Hotels.com guest review
1 night trip Sep 21, 2013
gary
US
4.0 / 5Excellent
"Very nice hotel stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
All was great except the coffee in the lobby. Yuk. Very happy otherwise.
Genuine Hotels.com guest review
1 night trip Sep 16, 2013
Dave B
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
EXCELLENT & Staff were fabulous! Wonderful Hotel!
Genuine Hotels.com guest review
1 night trip Sep 2, 2013
A Traveler
US
5.0 / 5Outstanding
"couldn't be better"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I hope we'll stay here again.
Genuine Hotels.com guest review
1 night trip Sep 1, 2013
Beth
US
5.0 / 5Outstanding
"Nice hotel. Easy to access. Friendly staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was after a long drive. The front office staff were warm and enthusiastic in helping. As soon as I mentioned my last name, I had my key and otther documents handed to me. No delay at front desk. Breakfast was great.
Genuine Expedia guest review
Other trip Aug 28, 2013
kujo
US
5.0 / 5Outstanding
"Great trip - great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I'm really happy with this hotel. We had a corner room that was quiet and comfortable. Everything in the room was in nice condition and worked well. Nice soaps and Bath & Body Works products in the bathroom. We took advantage of dining at the restaurant for breakfast each morning. This is a great location for seeing the sites: Patsy Cline is buried just down the road; the Old Towne historic district is a short drive away; there are several caverns to see. If you travel further south to Huntly you will be in the heart of Virginia wine country - I highly recommend a stop at Rappahannock Cellars.
Genuine Hotels.com guest review
2 night trip Aug 23, 2013
Pk
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean and comfortable. Quick stay...arrived late, left early.
Genuine Expedia guest review
Other trip Aug 17, 2013
Jeff
US
4.0 / 5Excellent
"Great comfort, friendly staff"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Warm welcome from the reception, got a nice and large corner room with a wonderful king bed, desk and large walk-in shower. Large selection of tv channels, great option with pillow choices (hard/soft). Breakfast included, you get coupons, is excellent - buffet style with a nice selection. The staff in the breakfast restaurant is absolutely great, very friendly. Only negative: small pool.
Genuine Hotels.com guest review
2 night romance trip Jul 26, 2013
Bek
US
4.0 / 5Excellent
"Great hotel, but not in the Center of Life"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel was spotless. Clean, good service, great breakfast buffet, clean pool, we enjoyed it a lot. Only problem was that you are a little bit off from the Downtown area, restaurants, etc. You need a DD to get around, but all the rest was fine.
Genuine Hotels.com guest review
2 night trip Jul 20, 2013
A Traveler
US
4.0 / 5Excellent
"Clean, Comfortable, Close to I-81"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly staff. Clean and comfortable room. The only issue we had was that the room was adjacent to the laundry room and it was quite noisy with the sounds of the machines spinning at 6 am.
Genuine Expedia guest review
Other trip Jul 10, 2013
Syl
US
1.0 / 5Poor
"Poor service"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
Dissatisfied with the staff. All were rude. No one wanted to deal with our complaints from the people next door. Would not go back.
Genuine Hotels.com guest review
1 night trip Jul 5, 2013
A Traveler
US
4.0 / 5Excellent
"Great location near Shenandoah Summer Theater"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This was terrific for one night. Very clean and pleasant. Both firm and soft pillows from which to choose. Excellent television picture quality. Free Wifi. The shower was very nice. Breakfast was not included, but there was complimentary coffee in the lobby. Staff were very sweet. Wish we had time to use the indoor pool, it looked very inviting. Mostly, we appreciated being only five minutes from the Shenandoah Summer Theater.
Genuine Expedia guest review
Other trip Jul 1, 2013
Gallery Gal
US
5.0 / 5Outstanding
"Very NICE"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved the fact that there were choices about the pillows...the bed was comfortable and the breakfast was ah-mazing! The only thing that I would say is that the air conditioner kept coming on and off which distracted sleep. I loved the cleanliness of the room!
Genuine Hotels.com guest review
1 night trip Jun 16, 2013
Leah
US
5.0 / 5Outstanding
"Nice hotel, nice price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We randomly picked this hotel after a day in Shenandoah National Park and were pleasantly surprised. It's brand new and very clean.
Genuine Expedia guest review
Other trip Jun 18, 2013
Chris
US
5.0 / 5Outstanding
"Just Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything good you have read about this hotel is correct. It's clean, spacious, friendly and has every facility you could need. It permanently has a very good atmosphere. We would be very happy to stay again.
Genuine Expedia guest review
Other trip Jun 17, 2013
Phil
US
5.0 / 5Outstanding
"Very Impressed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed at this hotel during a road trip north. What a welcome surprise as the staff was warm and accommodating and the facilities looked and felt brand new! Very comfortable room.
Genuine Expedia guest review
Other trip Jun 11, 2013
David
US
4.0 / 5Excellent
"good hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
huge room size - nice and modern design. The room was very clean and comfortable.
Genuine Hotels.com guest review
1 night trip Jun 8, 2013
A Traveler
US
4.0 / 5Excellent
"Decent hotel close to Winchester"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall good experience. Check in staff very friendly and helpful. Room was immaculate and beds very comfortable. Could do with more servers for dinner service and menu choice a little limited. Breakfast buffet selection pretty good.
Genuine Expedia guest review
Other trip May 19, 2013
Jason
US
5.0 / 5Outstanding
"Winchester"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great
Genuine Hotels.com guest review
1 night trip May 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Wonderful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here while attending the funeral of a friend. The location was perfect for our needs. The hotel is quite new with very nice size rooms and comfortable beds. Everyone on the staff was friendly and helpful. I would definitely stay here again.
Genuine Hotels.com guest review
1 night trip Apr 11, 2013
Andrea
US
4.0 / 5Excellent
"Nice hotel- good place to stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was nice and clean. we were dissappointed with the restaurant and their breakfast. Desk staff was very courteous.
Genuine Expedia guest review
Other trip Apr 14, 2013
Tilly
US
5.0 / 5Outstanding
"Great hotel or travelers."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful place to come to after a very long day on the road. Very welcoming and so clean.
Genuine Expedia guest review
Other trip Apr 9, 2013
Sandra
US
5.0 / 5Outstanding
"Good choice"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Waitress at sat am breakfast was slow, never checked back and rude!!! Bartender who served our dinner Friday night was very professional and friendly . The food was good! Rooms were clean, quiet and comfortable
Genuine Expedia guest review
Other trip Mar 31, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff were all friendly and helpful. the room was beyond expectations we will be staying there again and will recomend this hotel
Genuine Hotels.com guest review
2 night romance trip Mar 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Our hotel room was immaculate. The staff was outstanding. I had to change dates twice, and they kindly accommodated me. Overall very pleased.
Genuine Expedia guest review
Other trip Feb 17, 2013
Cris
US
4.0 / 5Excellent
"Great For visiting Shenandoah"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Fairly new and perfect for the price. They don't have a lot of services though. Room service end really early even on weekends. You just have to make sure you have stuff with you.
Genuine Hotels.com guest review
1 night trip Feb 2, 2013
Traci
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Stayed a weekend while looking at area for a possible relocation. We got there early (before normal check in time) and we were able to check in to our room which was nice considering we had just driven 5 hours. Staff was very nice and informative. Work out area was small but very effective. About the only thing I can say bad was the pool was very cold. Was hoping for warmer considering the winter weather. Room was very comfortable and the fridge and microwave in the room was very convenient. Overall it was a great experience.
Genuine Hotels.com guest review
2 night trip Jan 19, 2013
A Traveler
US
5.0 / 5Outstanding
"GREAT HOTEL FOR EVERYONE"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It is a very clean hotel. The staff friendly and unpretentious what we like very much. Breakfast good. We truly recommend this hotel as a stop going from north to south, very close to highway.
Genuine Expedia guest review
Other trip Jan 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Travel Stop in Winchester"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We spent a very comfortable night at the Winchester Hilton. I was however very disappointed to find the hotel rate lower than the hotels.dot com rate.
Genuine Hotels.com guest review
1 night trip Dec 20, 2012
A Traveler
US
5.0 / 5Outstanding
"oops"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very Nice. Booked wrong on expedia by accident....Desk clerk changed to the correct date one day sooner with no penalty!
Genuine Expedia guest review
Other trip Dec 18, 2012
A Traveler
US
4.0 / 5Excellent
"Close to the college"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a good stay at your hotel.
Genuine Hotels.com guest review
1 night trip Nov 30, 2012
A Traveler
US
5.0 / 5Outstanding
"Great for everyone"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very good location. Great price.Full breakfast was excellent. Romm was very clean
Genuine Expedia guest review
Other trip Dec 2, 2012
A Traveler
US
5.0 / 5Outstanding
"Best holiday inn I have stayed at!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Brand new hotel. Very nice and convenient to 81.
Genuine Hotels.com guest review
1 night family trip Oct 26, 2012
Traci
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews