Front desk staff was very friendly upon check in and check out. Our room was very clean and quiet. Would definitely stay again.Genuine Hotels.com guest review
Response by Holiday Inn Winchester Se-Historic Gateway Thank you for making Holiday Inn your choice of hotel. I am very glad that we have sufficed your expectations and you were comfortable during your tay with us. I look forward to your next visit soon.
Very comfortable, clean and accommodating! Thought the price was high for the area.Genuine Hotels.com guest review
Response by Holiday Inn Winchester Se-Historic Gateway Hello Miss Cathy, Thank you for your candid comment on our price. I will accelerate this for evaluation in order to address accordingly, Nevertheless, I am glad that you were comfortable during your stay. I hope you will come visit us again soon and allow us to offer you best value services.
It was a very nice, clean and quite hotel. I will stay again.Genuine Hotels.com guest review
"Nice, Clean Hotel"
We stayed here for one night. It is a good option for a typical hotel. It is clean and the staff was nice. The location is a bit away from the old downtown but there are restaurants and stores close by.Genuine Expedia guest review
Response by Holiday Inn Winchester Se-Historic Gateway Thank you very much for your positive feedaback for our hotel and for taking note of your satisfaction for the services we have provided during your stay. Your comments brings motivation for our team to stay on top of our goal. We value your business.
The room was very clean, but the commode had a problem with the chain that hooks the handle to the stopper. They did come and fix it quickly, but it broke again. Luckily we knew what to do rather than have someone keep coming up, but they couldn't give us a discount the next morning because we were registered through Hotels.com. I thought the price […] of the room was a little high without a breakfast being included, but the desk staff were very informative about local restaurants, directions, etc. We would stay there again only if there weren't another hotel close by where we like to stay that is cheaper. Read moreGenuine Hotels.com guest review
"great room, bad breakfast"
The hotel staff and rooms were excellent. However when we came down for the hot breakfast the next morning. It was a full ten minutes before we saw a waitress. And then only because we waived her down. Once we got our drinks. That was the last time we saw the waitress at our table.Genuine Hotels.com guest review
"Close to. Town"
Staff very helpfulGenuine Expedia guest review
So much more than expected! This was a last minute booking while on the road. Great facility. The rooms were of a 4 start caliber. Hotel/Bar although plain, served good food and was a friendly environment. 24x7 convenience store was ready for any forgotten item* or late night snack. *being in the medical field I am amazed that any Hotel shop (complete […] with OTC medicines), not carry condoms. Just an observation. Read moreGenuine Expedia guest review
"Staff - Great! Rooms too small but, Fresh"
I was surprised that the rooms were so small. Loved he caring and attentive staff. The rooms were well maintained and had a nice Fresh feeling.Genuine Hotels.com guest review
nothing to complain about. Restaurant food was rather good, pool was small but nice. Clean room, comfy bedsGenuine Hotels.com guest review
"Very nice hotel stay."
All was great except the coffee in the lobby. Yuk. Very happy otherwise.Genuine Hotels.com guest review
EXCELLENT & Staff were fabulous! Wonderful Hotel!Genuine Hotels.com guest review
"couldn't be better"
I hope we'll stay here again.Genuine Hotels.com guest review
"Nice hotel. Easy to access. Friendly staff."
It was after a long drive. The front office staff were warm and enthusiastic in helping. As soon as I mentioned my last name, I had my key and otther documents handed to me. No delay at front desk. Breakfast was great.Genuine Expedia guest review
"Great trip - great hotel!"
I'm really happy with this hotel. We had a corner room that was quiet and comfortable. Everything in the room was in nice condition and worked well. Nice soaps and Bath & Body Works products in the bathroom. We took advantage of dining at the restaurant for breakfast each morning. This is a great location for seeing the sites: Patsy Cline is buried […] just down the road; the Old Towne historic district is a short drive away; there are several caverns to see. If you travel further south to Huntly you will be in the heart of Virginia wine country - I highly recommend a stop at Rappahannock Cellars. Read moreGenuine Hotels.com guest review
Very clean and comfortable. Quick stay...arrived late, left early.Genuine Expedia guest review
"Great comfort, friendly staff"
Warm welcome from the reception, got a nice and large corner room with a wonderful king bed, desk and large walk-in shower. Large selection of tv channels, great option with pillow choices (hard/soft). Breakfast included, you get coupons, is excellent - buffet style with a nice selection. The staff in the breakfast restaurant is absolutely great, very […] friendly. Only negative: small pool. Read moreGenuine Hotels.com guest review
"Great hotel, but not in the Center of Life"
The hotel was spotless. Clean, good service, great breakfast buffet, clean pool, we enjoyed it a lot. Only problem was that you are a little bit off from the Downtown area, restaurants, etc. You need a DD to get around, but all the rest was fine.Genuine Hotels.com guest review
"Clean, Comfortable, Close to I-81"
Friendly staff. Clean and comfortable room. The only issue we had was that the room was adjacent to the laundry room and it was quite noisy with the sounds of the machines spinning at 6 am.Genuine Expedia guest review
Dissatisfied with the staff. All were rude. No one wanted to deal with our complaints from the people next door. Would not go back.Genuine Hotels.com guest review
"Great location near Shenandoah Summer Theater"
This was terrific for one night. Very clean and pleasant. Both firm and soft pillows from which to choose. Excellent television picture quality. Free Wifi. The shower was very nice. Breakfast was not included, but there was complimentary coffee in the lobby. Staff were very sweet. Wish we had time to use the indoor pool, it looked very inviting. Mostly, […] we appreciated being only five minutes from the Shenandoah Summer Theater. Read moreGenuine Expedia guest review
I loved the fact that there were choices about the pillows...the bed was comfortable and the breakfast was ah-mazing! The only thing that I would say is that the air conditioner kept coming on and off which distracted sleep. I loved the cleanliness of the room!Genuine Hotels.com guest review
"Nice hotel, nice price."
We randomly picked this hotel after a day in Shenandoah National Park and were pleasantly surprised. It's brand new and very clean.Genuine Expedia guest review
Everything good you have read about this hotel is correct. It's clean, spacious, friendly and has every facility you could need. It permanently has a very good atmosphere. We would be very happy to stay again.Genuine Expedia guest review
Stayed at this hotel during a road trip north. What a welcome surprise as the staff was warm and accommodating and the facilities looked and felt brand new! Very comfortable room.Genuine Expedia guest review
huge room size - nice and modern design. The room was very clean and comfortable.Genuine Hotels.com guest review
"Decent hotel close to Winchester"
Overall good experience. Check in staff very friendly and helpful. Room was immaculate and beds very comfortable. Could do with more servers for dinner service and menu choice a little limited. Breakfast buffet selection pretty good.Genuine Expedia guest review
GreatGenuine Hotels.com guest review
We stayed here while attending the funeral of a friend. The location was perfect for our needs. The hotel is quite new with very nice size rooms and comfortable beds. Everyone on the staff was friendly and helpful. I would definitely stay here again.Genuine Hotels.com guest review
"Nice hotel- good place to stay"
Hotel was nice and clean. we were dissappointed with the restaurant and their breakfast. Desk staff was very courteous.Genuine Expedia guest review
"Great hotel or travelers."
Wonderful place to come to after a very long day on the road. Very welcoming and so clean.Genuine Expedia guest review
Waitress at sat am breakfast was slow, never checked back and rude!!! Bartender who served our dinner Friday night was very professional and friendly . The food was good! Rooms were clean, quiet and comfortableGenuine Expedia guest review
The staff were all friendly and helpful. the room was beyond expectations we will be staying there again and will recomend this hotelGenuine Hotels.com guest review
Our hotel room was immaculate. The staff was outstanding. I had to change dates twice, and they kindly accommodated me. Overall very pleased.Genuine Expedia guest review
"Great For visiting Shenandoah"
Fairly new and perfect for the price. They don't have a lot of services though. Room service end really early even on weekends. You just have to make sure you have stuff with you.Genuine Hotels.com guest review
Stayed a weekend while looking at area for a possible relocation. We got there early (before normal check in time) and we were able to check in to our room which was nice considering we had just driven 5 hours. Staff was very nice and informative. Work out area was small but very effective. About the only thing I can say bad was the pool was very cold. […] Was hoping for warmer considering the winter weather. Room was very comfortable and the fridge and microwave in the room was very convenient. Overall it was a great experience. Read moreGenuine Hotels.com guest review
"GREAT HOTEL FOR EVERYONE"
It is a very clean hotel. The staff friendly and unpretentious what we like very much. Breakfast good. We truly recommend this hotel as a stop going from north to south, very close to highway.Genuine Expedia guest review
"Travel Stop in Winchester"
We spent a very comfortable night at the Winchester Hilton. I was however very disappointed to find the hotel rate lower than the hotels.dot com rate.Genuine Hotels.com guest review
Very Nice. Booked wrong on expedia by accident....Desk clerk changed to the correct date one day sooner with no penalty!Genuine Expedia guest review
"Close to the college"
We had a good stay at your hotel.Genuine Hotels.com guest review
"Great for everyone"
Very good location. Great price.Full breakfast was excellent. Romm was very cleanGenuine Expedia guest review
"Best holiday inn I have stayed at!"
Brand new hotel. Very nice and convenient to 81.Genuine Hotels.com guest review
Overall the hotel service is great. It is clean, staff is very helpful. At breakfast the service was quite slow, though. Other than that, it was one of the best hotel experiences I had.Genuine Hotels.com guest review
"Great hotel, but needs soundproofing"
The staff was friendly and very efficient. The room was clean and inviting. However the building was built poorly. We stayed on the 3rd floor and unfortunately the rooms were not insulated well because we could hear EVERYTHING that happened in the hallway; doors shutting, guests talking, vacuums and cleaning staff conversations. On a vacation I want […] the option of sleeping in, at least until 8, but at this hotel we were lucky not to get woken up by 6. It's unfortunate because everything else was great. Read moreGenuine Expedia guest review
Nice! Very clean and relaxing. Quiet with a nice business center. Myvhusband and I were able to get great rest before continuing our road trip. Free wireless in our room. Only wished Winchester had more choices to eat late.Genuine Expedia guest review
This is a clean hotel with nice people.Genuine Hotels.com guest review
Was nice time. Room was good. Soft mattress. Good breakfast. Would recommend it.Genuine Hotels.com guest review
"A fine hotel."
This facility was well kept,clean and friendly. The front desk staff was courteous and when faced with an issue, did a great job of immediate service recovery that any of us would have been proud of. Our one night stay was as good as it could be. The beds were very comfortable and roomy (queen size).Genuine Expedia guest review
"Hip, Modern look"
Very clean, friendly staff, cool interior design!Genuine Hotels.com guest review
"Great for the Money!"
I enjoyed the Hotel stay, very comfortable! Cleaning service is very conscientious, however would prefer they clean the room, if staying multiple nights, until after 11:00 am, if possible? Thank you!Genuine Hotels.com guest review
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