The hotel was beautiful. We stayed in a cozy king room, which for us was perfect. The bedroom's layout and design were right up our ally too. Would definitely recommend this hotel. The only things were that they seem to charge you for just about anything, and check in is on the second floor. Definitely got lost at first.Genuine Hotels.com guest review
"Nice hotel, but out of control when bar closed."
Everything was great, except Friday night when the bar let out. It was loud on the floor and seemingly out of control outside.Genuine Hotels.com guest review
"Unique and comfortable"
Awesome views. Great food. Great location. Unique and comfortable.Genuine Hotels.com guest review
my 1 night stay was straight. y'all should note that the incidental cash deposit is $150 on the Hotels.com app though.Genuine Hotels.com guest review
Loved it and will be backGenuine Hotels.com guest review
This hotel seems to like young people and celebrities. If you are over 40, and not rich or famous, this may not be the place for you. Stuff didn't seem to care, aloof, didn't answer questions. Room was very odd with no window, just a little door.Genuine Hotels.com guest review
Nice hotel in good area but poor service from hotel staffGenuine Hotels.com guest review
nice hotel.. different from the big box ones in the city. Rooms are nicely appointed and comfortable.Genuine Hotels.com guest review
"Wish I could have stayed longer"
Great room, comfortable bed and I loved the walk in shower with the rain head.Genuine Hotels.com guest review
I was there for only an overnight and left early in the morning, but great location, service was excellent, and cool vibe all around!Genuine Hotels.com guest review
FreeGenuine Hotels.com guest review
"My kind of hotel"
The people were awesome in every way from the arrival to departure. I love the look/feel/location and will return.Genuine Hotels.com guest review
Nice location, walking distance to Magnificent mile shopping. Hotel room was as described - clean and modern feel. Love the rain shower. The only thing I miss is the paid movie channels. We wanted to stay in and watch a movie and couldn't since it's not offered. I thought every hotel had those - especially at this price range.Genuine Hotels.com guest review
"Not much sleep"
The hotel was very loud. You could hear loud music from the club and other rooms until 3am. A nice place to stay.... but unfortunately not much sleep. And the steam room in the spa was broken.Genuine Hotels.com guest review
Only downside is the lobby is on the second floor so you have to take two elevators to get to your room.Genuine Hotels.com guest review
Loved the B&W speakers. Awesome shower head with massive pressure. Great pillows and very comfortable mattress. Very small room. Ugly concrete ceiling. Would go back but I want to try others for variety.Genuine Hotels.com guest review
The hotel's staff was friendly and efficient. The room was a bit small but very comfortable. I really enjoyed stepping out onto the balcony for some fresh air. The location of the restaurant was excellent for our purposes. It was near the shops on the Mag Mile and the restaurants and nightlife in River North. I really enjoyed my stay!Genuine Hotels.com guest review
"Service was Lacking"
The front desk and concierge were horrible. I’m not sure that the concierge even knew anything about Chicago. The front desk was rude and very slow to respond to requests. The doorman and bellhops were wonderful; they were extremely polite and helpful. The room was small, but I don’t go to Chicago to sit inside my hotel room so the room size over doesn't […] matter too much to me. The most disappointing thing was the shower. The pictures make it appear to be a large walk-in shower; that is not the case at all. Read moreGenuine Hotels.com guest review
this hotel is chic. industial design is modern and clean. bed is so comfortable. staff here was all exceptional, especially the bellman who directed us to a good restaurant and hailed us a cab at a very busy time. wish we could have tried the spa and vertigo but that will be for next time.Genuine Hotels.com guest review
"Relaxing, modern, city views, great neighborhood"
This hotel delivers what you expect and more. It reminded me of the W Hotels and the Hudson or Empire Hotels in New York (Columbus Circle) in that it was where all the young people stay and can party, but the rooms were serene, rejuvenating, and spacious so you can also relax there. I didn't try the spa, but it seemed like a good one. It's located on […] a good street, more quiet and neighborhood-ish but just off the main tourist areas. Highly recommend it and would stay again (make it my go-to place). The room service was fast and hot, but pretty ordinary (kind of a let down considering the caliber of everything else in the hotel), and the elevators smelled like bad cleaning chemicals, which took away from the "spa" feel (you'd think they would know better). Overall, great hotel for the price (we paid about $310/ night deal on Hotels.com). Read moreGenuine Hotels.com guest review
My wife and I got away for a weekend, and the hotel was everything we were looking for.Genuine Hotels.com guest review
"Good hotel. Loud night club."
We had a pretty good stay, great location. We had 4 rooms booked in our group. The 9th floor was great. The room on the 21st floor could hear the night club, but not too bad. The 2 rooms on the 25th floor right below the night club were not impressed. Very loud until 2 or 3 in morning.Genuine Hotels.com guest review
"Great area of town!"
Great location, great hotel restaurant (freestyle), great rooftop bar (Vertigo)...great value!Genuine Hotels.com guest review
"Great place to stay!"
Great location. The rooms were modern and new. Great view from our room. No complaintsGenuine Hotels.com guest review
This hotel is overated!Genuine Hotels.com guest review
If you are looking for a hotel and spa experience this is NOT the place! I apparently read the description wrong because I thought the place would be more of a relaxing, inviting environment. We did not get any sleep until 4am. The elevators and people coming and going was so loud. You can hear everyone getting off the elevator and talking all the way […] to their rooms. There is really no room that doesn't have that noise issue since our second room wasn't much better. The next morning I requested to be moved which they did do after I pleaded and told me I has to come back to check with them after noon which wasn't convenient. The next day I hers another couple skimg to be moved as well. We will never stay at this place again. If you like a loud hotel with a younger crowd and a rooftop bar with only that crowd then this is your place. Not what we had imagined for our anniversary weekend. We are exhausted from no sleep. Also one 2 inch bar of soap is not enough. You need a bath bar and a bar for washing hands. Both rooms only had one small bar of soap. Irritating and soap is cheap, come on! I can't believe we paid that much money for an awful stay. Read moreGenuine Expedia guest review
The view is amazing , you feel like royalty in this hotel .Genuine Expedia guest review
Uncomfortable bed....terribly soft mattress. Our backs are still hurting from the stay. While at the front desk, another guest was complaining and demanded a new room.Genuine Expedia guest review
"Hotel is close to everything, including metro line"
We loved the location of the hotel and friendliness of the staff. Everyone on staff was more than ready to provide dining suggestions, best walking and bus routes to the various Chicago sites, etc.. The helpfulness of the staff was more than expected. A pleasant surprise. We didn't make it to club Vertigo, but it looks very popular.Genuine Expedia guest review
"New favorite Chicago Hotel"
I found this hotel clean and comfortable with an excellent, friendly and professional staff.Genuine Expedia guest review
"Great Customer Service"
Stayed four nights first time in Chicago and chose Dana because of location and rates. Upon checking in to the room there was the smell of bleach and we noticed a few small flies buzzing around (A result of the balcony door being opened to air out the room). We immediately notified the front desk and were moved to a different room that was in perfect […] condition. The location was great with just a couple bock walk to the Red Line subway, Magnificent Mile, and many great restaurants. The bed was very comfortable and the shower felt great. I would definitely stay here again next visit to Chicago. Read moreGenuine Hotels.com guest review
1 of the lights in the room not working. Coffee not in the room - had to call to get coffee packs. Getting my car at check-out time took of 30 minutes.Genuine Hotels.com guest review
"Found my home away from home"
I absolutely loved this super unique and romantic corner room. I have no desire to stay anywhere else when visiting Chicago. This was my first time here and will not be my lastGenuine Hotels.com guest review
Pretty good location. Hotel is close to public transport, mag mile and certain attractions such as the art institute, though wish closer to blue line of subway, which would have provided direct transport to airport for $3-5... it's still possible to take subway to and from airport but it takes more work. Rooms are nice... on the smaller side but taking […] full advantage of space and clean. Rain showerhead in bathroom was a plus as was ample counterspace. Lighting in room could be brighter but I guess that's many hotels. Room has a reasonable wine collection for convenience. Read moreGenuine Expedia guest review
"Great Hotel, just watch the billing"
I had a lovely time at the hotel and have no complaints about my time when I was there last week. However, when I was preparing my expense report for work, I checked my credit card statement and found that I was double-billed for parking. I was also mistakenly billed for a weekend rate even though I stayed Monday-Tuesday. Overall, love the hotel but […] be careful of the details. Read moreGenuine Expedia guest review
The Hotel had a dated boutique feel. The staff was very friendly and gave a voucher for breakfast even though we did not book with them direclty. The best part was they could not offer late check-out; however they did offer the use of the Spa showers to refresh before the fight home.Genuine Hotels.com guest review
"wasn't as impressed as last time that I stayed"
Doormen were good, room facing state street was noisy from outside as wells right next to elevator. drapes were not completely black out and the middle section was missing the internal drape. some kind of dirt, splatter or something on bathroom wall above toilet that only a man could see standing there so maid wouldn't think to look there. just not […] as clean and sparkling wow factor that was there last time. Read moreGenuine Expedia guest review
"Hip hotel and great location"
The only issue I had with the room was the blinds. A corner room has up to 6 manual blinds double that if you want blackout blinds. The blinds were shredded in my room so it made the room seem lower quality.Genuine Hotels.com guest review
good hotelGenuine Hotels.com guest review
the staff is nice. we stayed from Friday to Monday. during the weekend, the music are so loud, you can't go to sleep. The room is small for the $$Genuine Hotels.com guest review
Very nice hotel with an awesome location. The only bad part is you can hear a lot of noise from outside. I would stay again but on a lower floor next time!Genuine Expedia guest review
"Very nice hotel, close to everything in downtown"
Very good experience. The suites are amazing with two patios. Will definitely stay again!Genuine Expedia guest review
"Great for Leisure. Not for Business."
I stayed at the Dana hotel for a week for business. It's in a great location and easily walkable to many downtown locations. The front door staff were very helpful and pleasant, but I wouldn't say the same for check-in. They were mostly uninterested and unhelpful. I emailed the hotel on the 3rd day of my 7-day stay to ask them about billing charges […] and traveler miles. It's been 4 days since I left and I still don't have a response. The building is brand new and looks lovely, but don't scratch the surface. If you're looking for a good nights sleep the lack of decent sound-proofing makes that impossible. And I'd avoid staying on or above the 23rd floor, as you're close to their rooftop lounge and get to enjoy club music in your room til midnight. The cheap air conditioning unit in every room, also makes it hard to get a good sleep with it's noisy operation. And as for the Business Center, what a joke. Only one of the two computers were working; and it may as well have been from 1995. I ended spending everyday at FedEx conveniently around the corner in order to get anything printed. And when I really needed strong wi-fi, I headed to the local Starbucks, which was better than the hotel. I wouldn't stay here again. Read moreGenuine Hotels.com guest review
"close to most things that we wanted to see"
We totally enjoyed ourselvesGenuine Hotels.com guest review
I tried Dana for the first time this summer. I generally stay at the Park Hyatt when I pop into Chicago. It was clean, food was pretty good, service was fine. However, with the word spa in the name, I must say I was expecting a more tranquil atmosphere and this place is more like a club. The rooftop terrace music is very loud, bring earplugs in case […] you end up on a higher floor. Read moreGenuine Hotels.com guest review
"Funky Hotel with a cool vibe"
We enjoyed the location the most. Close to numerous hot spots and attractions.Genuine Hotels.com guest review
"Perfect Chicago Location"
The hotel very well located in downtown Chicago. Close to the El, and not on one of the busier tourist heavy streets. An excellent value for the price we paid! Front desk staff were very helpful and friendly. We had one special need that room service had trouble attending to, otherwise we'd rate the hotel higher.Genuine Expedia guest review
"Don't stay close to the 25th floor!"
Worst night of my hotel traveling life...wait..it gets better (really). First night were on 25th floor under the pounding night club VERTIGO I think it is called. Could hear it and the people across and down the hall partying, screaming and slamming doors every 2 minutes until after 3 a.m. Called security and they stopped the music from the adjacent […] rooms but everything else continued. Maybe we were just jealous because we weren't invited to what sounded like a great room party (Their doors slam like nowhere I've ever seen..watch those fingers!) I spoke to the desk the early following morning (being sure to slam my door on my way out) and told them that I have traveled around the world and never had a worse night. They made it right by placing us in a beautiful corner king room, which as nice as it was, did not make up for the tortuous first night completely. Found it odd that a place that holds itself out as a relaxing downtown spa, etc., has a throbbing club on the top. Just know this going in and stay lower my friends! Read moreGenuine Hotels.com guest review
"Windows to the City!"
We liked this hotel! Biggest reason: The floor-to-ceiling windows and resulting view. It's a view of the city, not the lakefront or Riverfront. But we loved it. The location was central. We like to walk a city, and this was perfect for it. Quick access to the Riverfront, the theater district, yet not far from Lincoln Park and the Gold Coast either. […] And just a few blocks from the Magnificent Mile. We'll stay here again. Read moreGenuine Hotels.com guest review
"Mod convenient hotel close to everything."
I loved the hotel itself, very comfortable with all the upgraded amenities. I did not like all the ghetto black people loitering and being loud and obnoxious outside the hotel. They should have been told to leave. It made me uncomfortable after dark, and brought down the class of the hotel the moment one infested the area.Genuine Expedia guest review
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