Everything was amazing! If you're looking for a young hip contemporary hotel hotel with amazing views of the city stay here! But only book the kings corner room the standard room don't really have great floor to ceiling views!Genuine Hotels.com guest review
"Showing wear and tear."
When I first arrived..valet was attentive. Though..Note to self ..overnight parking in lot across the street is 1/2 the price of valet..and your car goes to the same uncovered lot. NO ONE THERE OR EVEN OFFERED TO HELP ME WITH MY SUITCASES... FLOORS AND STAIRS dirty. Registration table clerk unnattentive. Kept head down and did not acknowledge me as […] I stood in front of him. AGAIN NO help with suitcase. .so I dragged it to the 23rd floor. Cigarette buds on balcony .. shower musty and water damaged ceiling needs attention. Grout dirty around shower. Room is tiny.. for me it was okay..not for 2 people.Bed was comfortable. Breakfast was fine. Spa was beautiful though over priced. I guess my expectations were to high. I won't be back. Read moreGenuine Hotels.com guest review
"Great Service from All Hotel Staff"
The hotel has a super staff who helped make our mid-week staff enjoyable and fun for a quick winter get-away for a theater overnight stay.Genuine Hotels.com guest review
"Excellent hotel stay"
Wonderful staff...great service...the room was clean and very comfortable. I stay at many hotels all over the country, and this is by far the best hotel I have ever stayed at..Genuine Hotels.com guest review
Excellent elevators with wonderful hardwood floors, but that's about it! Keycards are erroneous and hard to use, we noticed we were not the only ones having problem with it. No remote in the room and it took them an hour to get us one after two calls. The bathroom and shower are separated from the bedroom area by a glass wall, it looks wonderful however […] the curtain for privacy issues is too small and doesn't fully cover the toilet and shower, so privacy is an issue. lack of lighting makes the room romantic, but too romantic for times when one actually needs adequate lights. We won't go here again, and think it was too overpriced compared to other hotels in the area. Read moreGenuine Hotels.com guest review
Loved our stay. Staff was friendly and helpful. Room service was fast and delivered a very good breakfast.Genuine Hotels.com guest review
"Excellent hotel, will ALWAYS stay when in town"
My husband and I stayed here 2 nts and just had a wonderful stay. We are already recommending it to friends and family. The front desk went above and beyond to make our stay pleasurable and hassle-free. The hotel is impeccable, modern, and tastefully decorated. Our room was on the 22th floor and had a spectacular view. But if you are staying here, ask […] for a room at least on the 23th floor or below-- if you want to sleep because the rooftop lounge music is LOUD. We were ok on our floor but would have seriously complained if we stayed on any higher floor. Also, get a corner room to enjoy the views and avoid the loud elevator (crowd) noise. We loved our room, it was spotless and the minibar which was fairly priced had a great selection of wines. The little balcony was great for us to have drinks and enjoy our coffee during sunrise. The coffee choices for the Keurig were VERY good. We also enjoyed the comfy robes and slippers provided. The hotel location is good and you can around the gold coast. The train is fairly close too. The restaurant downstairs is clean but the food was terrible. We had breakfast and my egg sandwich appeared to be heated/cooked in the microwave. Uneatable. Fruit salad and coffee were okay. We expected more from the hotel restaurant, given that everything else at Dana is high quality. Disregarding that, our stay at Dana was lovely and more than we expected. We’ll definitely return soon. Thank you Dana staff for providing exemplary customer service. Read moreGenuine Hotels.com guest review
excellent service..concierge was of great assistanceGenuine Hotels.com guest review
Will definitely return!! Note about service--your staff are amazing! Your elevator setup is confusing. I don't know if I ever ended up figuring it out or just lucked out. Also, your bellhops rule. All staff were very friendly and outgoing/approachable. Thanks for the lovely experience!Genuine Hotels.com guest review
"Great Port in a Storm"
I had a water pipe brake in my Condo. The Dana let me check in early. The staff were suitably sympathetic. The cleaning staff were very accommodating to my cats. The location is great near a Pet Stuff. Would be happy to stay there even if it weren't an emergency.Genuine Hotels.com guest review
"A Great Boutique Hotel in Chicago"
I've been wanting to take my wife here for a long time. We finally got the chance for her birthday this January (24 hours without our 3 small kids!). She's a designer and I'm a musician, so aesthetic and vibe is everything to us. The Dana did not disappoint. Not only are the rooms very cool design–wise, the details are well thought out. Moreover, the […] rooms were very comfortable, and pretty spacious compared to others, with every amenity you'd want. Super comfy bed...rain shower...mp3 stereo...city view... It was a wonderful place to stay the night. We also found the staff to be very friendly and responsive, unlike some other boutique hotels. We are hoping to stay here again in a couple of months for our anniversary. And normally we don't repeat visit. All that to say…if you can stay here, do it. You won't be disappointed. Read moreGenuine Hotels.com guest review
Leaking hotel but good. Door person did not get me a cab after a 5 tip for holding one duffle bag. No late checkout policy was a bit rude. Good location and steam room though.Genuine Hotels.com guest review
"Would Stay There Again!"
Great overall. Loved the location and loved the styling of the rooms. Very calming/relaxing ambiance. Only complaint would be the shower head needed to be replaced on hand held (which is not that big a deal). We really liked everything else about it and would stay there again!Genuine Hotels.com guest review
My husband and I were celebrating our 10-year anniversary in Chicago this past weekend and decided to stay at the Dana Hotel based on the quality and prices described online. When we arrived, the doormen were welcoming and attentive while the gentleman at the check-in desk was pleasant. We hit a small snag (mistakenly self-inflicted) during check-in, […] which could have potentially ruined our weekend, but the management handled it graciously and professionally. The room had an incredible view of the city with modern/clean decor and we even loved the design of the bathroom, which seems to be a sore point for others. All in all, excellent and highly recommended. Thank you Dana Hotel! Bravo. Read moreGenuine Hotels.com guest review
"Overall Pretty Good"
The only complaint I have of everything, the noise. We stayed on the 15th floor and several other guests on the same floor were screaming, arguing, and fighting in the hall. Everything else was terrific. The service, cleanliness, staff friendliness, hotel accomodations are all top notch.Genuine Hotels.com guest review
Room decorem was excellent Service average None of the electronics in room work properly or at all Food was decent View was terrible location great 3 1/2 stars really overpriced my wife stated spa was best massage she has ever had so that is a plus.Genuine Hotels.com guest review
"Dana is a sylish hotel in a conventient location"
We spent 6 nights at the Dana. Pluses room service is very prompt and the food is good, we loved the bathroom and shower, the location is great, and the hotel staff is accommodating. The downsides are that the rooms are very dark - each light is individually controlled and there is not a good one for reading- and it was New Years Eve during our stay […] and we heard the thump thump of the music until about 2 am (on the 14th floor so it traveled a way from Vertigo). It was very cold during our stay and the hotel was toasty warm. We would stay there again and also recommend the hotel. Read moreGenuine Hotels.com guest review
"Walking distance to shopping and restaurants"
A very attractive, boutique style hotel in Chicago, modern amenities. Breakfast was very good and the wait staff pays attention to details. The hotel staff is friendly and helpful. Would stay here again when in ChicagoGenuine Hotels.com guest review
it was excellent there and centrally located.Genuine Hotels.com guest review
Very impressed! Excellent choice!Genuine Hotels.com guest review
"We always return"
We stay at the Dana Hotel every year at least once and we noticed a considerable difference in management and overall atmosphere. While we were afraid that our favorite hotel may have been on the decline, this visit reassured us that it is here to stay. Everyone was accommodating and the room was superb. Thanks Dana! We will be back!Genuine Hotels.com guest review
"Outstanding modern boutique hotel"
Excellent in every way. Attentive service, first-rate comfort, astounding city views. Exterior walls are all windows, providing views of neighboring city streets and upscale high-rise apartment buildings. Corner rooms have views in two directions (and ours looked down at the beautiful Holy Name Cathedral). Rooms are in a very modern loft style, with […] exposed concrete ceilings, partially wood floors, shower with glass walls, etc. All handsomely done. Very near great shops and restaurants. Room is stocked with wines available at quite reasonable prices (substantially less than one would pay in a restaurant). The hotel offers a pleasant big-city experience. Read moreGenuine Hotels.com guest review
"Don't go to the Dana to Rest"
After spending three wonderful pre-planned nights at another property downtown we decided to add another night to our "staycation". We were thrilled to find the Dana available for a great rate as we had wanted to try it for some time. We were disappointed by our choice. Foremost, if you are going there to rest, don't. There seems to be very little soundproofing […] in the hotel. ALL night long we were awakened by people talking loudly in the hallway: 3am, 4am, 5am, 5:30am...in short, we could not sleep for longer than 1-2 hours without interruption...then there were the noises coming from above...and to add insult to injury they started vacuuming at 9am! We left more tired than when we arrived! Second, while the idea of only a big, glass window separating the bed from the shower seems sexy (e.g., it might be nice and exciting to watch your partner shower), it actually falls a bit short when you notice that the toilet is also in full view through this window! I know that there are fetishists but...! And, yes, there is a drapery that can be pulled to eliminate the view of the bathroom but it is not big enough to be easily effective...and it does not block light. Last, the desk staff was sort of rude and unconcerned about our stay, never asking us at checkout if we enjoyed it or had any problems. So, instead of telling them about it, I am using this as my forum for complaint. Our curiosity is satisfied about the Dana. There are much better properties downtown. Read moreGenuine Hotels.com guest review
"Classy and Comfortable"
The Dana has got to be the most beautiful and classy hotel in the area. The customer service was outstanding and I felt like a real VIP the minute I pulled up. I would highly recommend this hotel to everyone and will definitely be back.Genuine Hotels.com guest review
"In the heart of the city! Lots of things to see!"
The customer service at this hotel is impeccable! They were extremely friendly and hospitable. We stayed in a room with a Kind sized bed which included a small balcony; a wonderful surprise since we were able to hang out and enjoy the views and crisp winter air. The spa-like shower was a great way to unwind and thaw after a full day out in the winter […] cold. Read moreGenuine Hotels.com guest review
"anniversary get away"
The location was great and the staff was very attentive to our needs. Rooms are a bit small but nicely done.Genuine Hotels.com guest review
"Needs a little upgrade but still a good value"
I've stayed at the Dana several times and like it. Staff is generally good although we had to call for maintenance twice and housekeeping twice for a problem to be solved. They've switched to cfl bulbs, which make it far too dark at night. The window shades are worn and hard to raise. They gave little insulation so the room was always cold. Pillows, […] which have been great, now seem matted and lumpy. And it's noisy because you hear everything in the hall and everything on the street. So bring earplugs! Read moreGenuine Hotels.com guest review
"good location,good staff"
hotel is near downtown but not in downtown so away from noise but near good shopping area all within walking distance,like the water tower place and the magnificent mile and alsohotel has a spa and good restuarants near by. the staff was good and helpful in providing directions.Had breakfast which was good. I will certainly come back with my kids for […] a vacation. Read moreGenuine Expedia guest review
"Snappy in center of Chicago"
Nice, trendy feel to hotel. Lovely location. The room could use better lighting. Mood is fine, but needed a bit more functional lighting. Fun bathroom. Nice, up to date!Genuine Expedia guest review
"hotel full of potential marred by poor service"
When we got to the dana and checked in we were told by the person at the counter that the room with windows and for the corner was $30 extra per night but that the current rate was for a regular room. So we checked in and walked into the room, and it was aweful. It had no windows and a small door walking out to a triangular balcony that was 4 ft by […] 5 ft if that. So we went back down to upgrade the room and, the person at the counter had changed within the 10 minutes we had gone up to the 22nd floor and come back down. This individual seemed more confrontational and inquired if anything was wrong with the room and if we wanted to upgrade it would be $50 per night. When we informed him that we had just been told $30 per night by the previous gentleman, he kept asking questions about if we were being honest and he did not know if we were being honest and when we told him he could concur with the previous person, he said he could not check and that he wasn't sure what the real upgrade fee was. Eventually he conceded and put in $30 per night and we checked into a room that was very nice indeed with windows all around. However the hotel clerks unawareness of hotel rates and unprofessional demeanor sort of set the tone for the entire stay. The room itself was beautiful. The service dampened the experience Read moreGenuine Hotels.com guest review
Hotel was swank however, the ceilings in the rooms and corridors were unfinished and destroyed the beauty of the room. Valet service was very slow. We waited over 20 minutes at one point to have our car making us late for an appointment. We missed seeing the rooftop lounge because we were not informed that someone had to key us in to the floor. We were […] told to make sure and see it but did not tell us the procedure. Very disappointing. When I told the front desk the response was "oh well". Would not book this hotel again. Read moreGenuine Hotels.com guest review
Very noisy location. Did not like the bathroom/closet situation. No real privacy. The hotel staff was awesome. TJ our doorman was Super Sweet and helpful with area restaurants etc.Genuine Hotels.com guest review
"Contemporary digs, close to everything"
Unlike other reviewers who found it odd or unsettling, the Dana ' s glass - walled bathroom is essential for each room's light and airy feeling. I enjoyed my stay thoroughly and expect to return. Secure elevators (one's room key card operates them) are a plus. I felt safer than I do at home! The quality of the restaurant, Freestyle, was a surprise--especially […] breakfasts. Service there was attentive and responsive. I loved the comfort and the hypnotic views from my corner room. Do try for one of those. Really nice hotel. Read moreGenuine Expedia guest review
"Great hotel and location"
Perfect for romantic ,fun get away or weekend with friends.Genuine Expedia guest review
I really like this hotel. Cannot think of anything negative. Nice bar and very nice roof top. Be careful asking for a top floor. You will hear music from rooftop.Genuine Expedia guest review
The hotel is clean and modern, however the staff is a little aloof. We stayed on 24th floor and night club on 26th floor could be heard all night on Saturday night. The bathroom is not very private, do beware that others in room can hear and see what you are doing in bathroom. It is near a bunch of shopping and places to eat do that is probably one […] of the pluses. Read moreGenuine Expedia guest review
"Fantastic time! Thank you Lindsay!"
We had a fantastic two night stay at the Dana while in Chicago earlier this month. Lindsay, who seems to be able to do every job at the hotel, is a superstar! He went above and beyond and handled every request and question effectively, efficiently and with a friendly, professional attitude. The entire staff was helpful and welcoming, but Lindsay definately […] shined. The only downside we experience was the street and siren noise on Saturday night. I have stayed in many city hotels and have never experienced anything like this. Luckily, Sunday must have been a calmer night for Chicago because there was no noise issue at all that night. Awesome shower and nice to have balconies for fresh air. Amazing hotel. Will definately consider the Dana again. Read moreGenuine Hotels.com guest review
"Great Location and Hotel -- A Must Stay!"
This was my second trip to Chicago within a two month period, and I stayed at another exclusive hotel in the Loop. By far, the Dana Hotel will be my first preference every time I travel to the city! It has an excellent location--walking distance to restaurants, shopping, tourist attractions, etc. More importantly, the hotel room was outstanding in every […] sense of the word: immaculate, comfortable, and safe and secure. Internet access was free. The key-operated elevators were always quick to arrive, and I stayed on the 21st floor. The valet parking was convenient and cheaper that the other hotel by 10 dollars. The style of the entire hotel is 21st century contemporary, so be sure you can handle the glass shower, which has an outside curtain to the room, which may have been an issue if I were sharing a room. The closet and bathroom door are one in the same, but again since I was alone that didn't matter to me. I had a great city view which was one entire panel of windows from floor to ceiling, so the light was fantastics.There was a lot of treats and drinks available in the room for purchase, and they were reasonably priced given the convenience. I did not get a chance to eat at the restaurant, which is open pretty much around the clock with three menus to accommodates the three major meals and late night/early morning snackers. There is a club on the premises. The hotel team treats you like family. They are informative and genuinely interested in you as a guest. Read moreGenuine Expedia guest review
Great place I will be backGenuine Expedia guest review
"Wonder staff and beautiful view of the city,"
Price for the room was great and had the best parking fee in the immediate area.Genuine Expedia guest review
"Great Location, Easy In & Out"
Location is great, a comfortable walk to Gold Coast, Michigan Ave, Streeterville or The River. Hotel is the right size, very quick and easy to stop on regroup and hit the streets again. Also has a cool vibe and felt very private. I will be back.Genuine Expedia guest review
"My go to hotel in Chicago"
As I say in my review title, The Dana is my "go to" hotel in Chicago. I travel there on business at least once every two months and The Dana is consistently fantastic. The staff, from the door man, TJ, to the concierge Tim, and the front desk team along with the Spa staff is as good and professional as it gets. The rooms are always very comfortable […] and very clean and the Dana is right in the middle of my business, which is advertising. Read moreGenuine Expedia guest review
The location is great, rooms are pretty small, door men are very helpful, the manager was very helpful, the front desk people were rude, our bathroom door was broken, our TV didn't work right.Genuine Expedia guest review
"Dana Hotel and Spa"
Honestly I stay at the Dana every time I am in Chicago, this time was very disappointing I could not check into my room until 9:00 p.m. my room was so noisy the vibe of the hotel was not what it always was.......... that will be my last stay there. :( :( :(Genuine Hotels.com guest review
"Great Location with nice rooms."
Enjoyed my stay for a week in November 2013. The room was small but nicely decorated and even had a balcony. This hotel is very comfortable and kind of modern (concrete ceiling). The HVAC system was kind of loud and cycled all night which became bothersome (I even kept the heat low but it still was noisy). Room was small but that didn't bother me. On […] my last day I decided to book another day which they did however I had a change of plans and tried to cancel 10 hours later and they told me I would be charged since the computer system would not let them cancel. I called the # they gave me and the hotel let me cancel without charging me so I thought that was fair considering I stayed there for 6 nights. They gym was small and clean but has 2 decent treadmills and few other pieces of equipment. The rooftop club is nice. Read moreGenuine Expedia guest review
"Modern decor problematic."
The snazzy, trendy decor leaves me cold, but I am 61 years old. The floor to ceiling windows with shades exposed the room in an uncomfortable way to noise and the streets and buildings close by. A 5:30am trash truck was noisy for about 15 minutes. However, I am more sensitive to these things than others. Operating the TV was a bit difficult. The shower […] and coffee maker were very nice!The staff really upbeat. I left some clothing there and they were professional, polite, and helpful with getting the items back to me. Read moreGenuine Expedia guest review
"not so good"
I get this hotel because the reviews but I had a very diferent experience, look like a motel, definitely i never will come back here for business,,,Genuine Hotels.com guest review
The location of the hotel was good for me. If it were a little closer to the red line I'd give it another star, but being so close to Portillo's kept it high. The only issue I had was with the AC unit turning on and off every 10 minutes or so. If it stayed on and humming that'd be fine, but the noise of it shutting down and starting up so frequently […] was distracting. Besides that, the hotel had kind of a hip modern feel, the bed was comfortable, and the shower was great. I'd stay here again. Read moreGenuine Hotels.com guest review
"Everyone was very helpful and a beautiful hotel"
The only downside was not having a bathtub to soak my aching feet from all the walking and although close to the elevator which was nice, we were able to hear it all night long. Other than that our stay was completely enjoyable. Bed and pillows were to die for and the shower in the ceiling was amazing...could have stood there for hours.Genuine Expedia guest review
Beautiful hotel ram by beautiful people! Dreamy bed and awesome bellmanGenuine Hotels.com guest review
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