"Beware of the valet service"
Beware of Dana's valet service, called Shay's Valet. While my car was in their possession, someone went through it and took several items including a jacket and an MP3 player. Other than this, my stay was quite pleasant.Genuine Hotels.com guest review
"Great value & perfectly located"
Really enjoyed our stay! Great location to everything in Chicago downtown ~ Shopping, restaurants, Holy Name Cathedral, perfect for our trip!Genuine Hotels.com guest review
As Always. The quality and the people who work at the Dana hotel were outstanding. Always my first choiceGenuine Hotels.com guest review
"We love this place..."
We always love staying here.Genuine Hotels.com guest review
Great hotel In regards to the layout and structure.... Hotel staff was the worst I've experience in chicagoGenuine Expedia guest review
Perfect location, spa was great, interesting architecture and decorGenuine Hotels.com guest review
Wonderful hotel! Great location!Genuine Hotels.com guest review
Even though my stay was short lived, I felt the hotel was clean, the staff was polite. I would book again if needed.Genuine Hotels.com guest review
Awesome. Very cozy location. Love the vertigo club on the top floor. Love the spa treatmentGenuine Hotels.com guest review
Very pleased and happy.Genuine Hotels.com guest review
Very happy with my biaitGenuine Hotels.com guest review
"Perfect location and staff cannot be beat!"
From the time we walked through the doors (held by the awesome Cesar) until we walked out at check out time (and asked to return soon by the equally awesome TJ), the experience at Dana was superb. Generally try out different places on The Mile but this one will be hard to pass up in the future; going forward this will be our top pick!Genuine Expedia guest review
Great atmosphere. Hotel staff was great. Went to roof top lounge vertigo which was amazing ambiance. Server was not very attentive but at $14 drinks she saved us money.Genuine Hotels.com guest review
"Perfect escape for a weekend getaway!"
The hotel was fantastic! As soon as we pulled up, we were greeted by the friendly staff who took our bags and put them in the holding room until our room was ready. The staff was super quick to help us with directions to the shopping locations we specifically came to Chicago for. They always remembered our names and were always waiting with a smile! […] The room was very nice. I highly suggest spending the extra few dollars for the corner room. Both full walls of glass provide you with the best views of the surrounding city. I will definitely stay here again!! Read moreGenuine Hotels.com guest review
"The free wifi was great."
This was a comfortable hotel with a lot of great extras. Free wifi made working a breeze.Genuine Expedia guest review
Great stay... Will be back!Genuine Hotels.com guest review
Although our stay was met with friendly staff we found that the room was cold (not tempurature) and uncomfortable. We ordered room service but had to eat sitting on the bed and one person at the desk. It wasn't a cosy feel, echoey .Genuine Hotels.com guest review
"Great hotel, great location, not the most private"
Loved this hotel and would stay here again. It's in a great location and is overall just a neat hotel. The only kind of negative thing about the room was the lack of privacy. The bathroom door is on a track and doesn't lock and the shower is glassed in and can be looked into from the room (there is a curtain though!). This would be great for a romantic […] getaway, but other than that if you are sharing the room it can be a little tricky to keep your privacy when using the bathroom. Even with that issue, I would definitely stay here again. Loved it! Read moreGenuine Hotels.com guest review
Great hotel! Great location! Great service! Great experience! I will definitely be staying again.Genuine Hotels.com guest review
I loved the hotel itself. I didn't like paying over 100$ to parkGenuine Expedia guest review
Everything was amazing! If you're looking for a young hip contemporary hotel hotel with amazing views of the city stay here! But only book the kings corner room the standard room don't really have great floor to ceiling views!Genuine Hotels.com guest review
We only had 2 days/ one night and wanted an on site spa. Spa was great. The staff was wonderful. Front desk and dining room staff. Only miss - the lotion in the bathroom was empty. Made me worry they didn't regularly replace all the complimentary items after each guest. YuckGenuine Expedia guest review
"Showing wear and tear."
When I first arrived..valet was attentive. Though..Note to self ..overnight parking in lot across the street is 1/2 the price of valet..and your car goes to the same uncovered lot. NO ONE THERE OR EVEN OFFERED TO HELP ME WITH MY SUITCASES... FLOORS AND STAIRS dirty. Registration table clerk unnattentive. Kept head down and did not acknowledge me as […] I stood in front of him. AGAIN NO help with suitcase. .so I dragged it to the 23rd floor. Cigarette buds on balcony .. shower musty and water damaged ceiling needs attention. Grout dirty around shower. Room is tiny.. for me it was okay..not for 2 people.Bed was comfortable. Breakfast was fine. Spa was beautiful though over priced. I guess my expectations were to high. I won't be back. Read moreGenuine Hotels.com guest review
Not a comfortable stay at all. Very noisy room. Very cavalier staff.Genuine Expedia guest review
"Convenient with beautiful views"
I took my daughter for a "spa" getaway. The staff was very friendly and the staff at the entrance were so helpful whenever we needed a cab. I usually do not sleep well at hotels, but that was not an issue here. The bed was very comfortable and we loved the rain style shower. We will definitely be back.Genuine Expedia guest review
Rude night front desk. Room had no heat, would not accommodate. Tried to stick me in a worse roomGenuine Expedia guest review
"It was ok but wouldn't stay here again."
The room was small and crowded and could use some updates. The 1st night of our stay was good. The 2nd night was not. Overall the staff was polite and helpful but on Saturday night they seemed preoccupied with the party crowd at the club upstairs and were unresponsive to our requests for restocking the minibar in our room and righting the errors to […] the room service order we placed. There are hundreds of hotels to choose from in Chicago and next time I will choose a different one. Read moreGenuine Expedia guest review
Liked everything except I had reserved a king room but ended up with two queens instead. They said the king room is a "request" and is not guaranteed.Genuine Expedia guest review
"Nice cool contemporary look to the room."
It was a bit weird to have the glass shower wall facing into the room although there's a shower curtain to block it. Mini-fridge was nicely stocked with a bunch of alcoholic and non-alcoholic drinks. Also, we put our leftovers in the fridge and just left the wine bottle out on the counter. Room service was very good; food was excellent and the portions […] were very generous for the price. We could split entrees and did not have to order separately. The Lounge on the top floor could get pretty noisy though. We would stay here again, though. Read moreGenuine Expedia guest review
Great place to stay and hangout with friends. Room was clean and comfortable.Genuine Expedia guest review
We stayed at the Dana Hotel over the weekend in a comfy king room. We really enjoyed our experience at the hotel. The room was great & the bed was sooo comfortable!! Loved the shower and the room service!! We were very pleased that the room service was not over priced like other hotels. The bellmen were all very helpful and so nice to talk to for info […] about the city. When we visit Chicago again we will definitely be staying at the Dana!! Read moreGenuine Expedia guest review
"Amazing glass castle in the city sky."
I stayed in a corner room with floor to ceiling windows that looked down the main street. It was a stunning view, and very comfortable.Genuine Expedia guest review
The bed is very comfy, the room is clean, and we really enjoy the bathroomGenuine Expedia guest review
"Great Service from All Hotel Staff"
The hotel has a super staff who helped make our mid-week staff enjoyable and fun for a quick winter get-away for a theater overnight stay.Genuine Hotels.com guest review
"Clean room, but facilities are in poor condition"
Room is clean. However, curtains cannot close tightly, and tv remote does not work.Genuine Expedia guest review
"Excellent hotel stay"
Wonderful staff...great service...the room was clean and very comfortable. I stay at many hotels all over the country, and this is by far the best hotel I have ever stayed at..Genuine Hotels.com guest review
"Nice hotel right next to all the shopping areas."
My experience at the hotel over all was great. Room service was great. One thing that the hotel didnt mention was, the valet parking was not optional. 40 per night is steep but I guess your in down town Chicago.Genuine Expedia guest review
Excellent elevators with wonderful hardwood floors, but that's about it! Keycards are erroneous and hard to use, we noticed we were not the only ones having problem with it. No remote in the room and it took them an hour to get us one after two calls. The bathroom and shower are separated from the bedroom area by a glass wall, it looks wonderful however […] the curtain for privacy issues is too small and doesn't fully cover the toilet and shower, so privacy is an issue. lack of lighting makes the room romantic, but too romantic for times when one actually needs adequate lights. We won't go here again, and think it was too overpriced compared to other hotels in the area. Read moreGenuine Hotels.com guest review
Loved our stay. Staff was friendly and helpful. Room service was fast and delivered a very good breakfast.Genuine Hotels.com guest review
"Excellent hotel, will ALWAYS stay when in town"
My husband and I stayed here 2 nts and just had a wonderful stay. We are already recommending it to friends and family. The front desk went above and beyond to make our stay pleasurable and hassle-free. The hotel is impeccable, modern, and tastefully decorated. Our room was on the 22th floor and had a spectacular view. But if you are staying here, ask […] for a room at least on the 23th floor or below-- if you want to sleep because the rooftop lounge music is LOUD. We were ok on our floor but would have seriously complained if we stayed on any higher floor. Also, get a corner room to enjoy the views and avoid the loud elevator (crowd) noise. We loved our room, it was spotless and the minibar which was fairly priced had a great selection of wines. The little balcony was great for us to have drinks and enjoy our coffee during sunrise. The coffee choices for the Keurig were VERY good. We also enjoyed the comfy robes and slippers provided. The hotel location is good and you can around the gold coast. The train is fairly close too. The restaurant downstairs is clean but the food was terrible. We had breakfast and my egg sandwich appeared to be heated/cooked in the microwave. Uneatable. Fruit salad and coffee were okay. We expected more from the hotel restaurant, given that everything else at Dana is high quality. Disregarding that, our stay at Dana was lovely and more than we expected. We’ll definitely return soon. Thank you Dana staff for providing exemplary customer service. Read moreGenuine Hotels.com guest review
excellent service..concierge was of great assistanceGenuine Hotels.com guest review
"Close to great restaurants!"
It was all great except our room was right in front of elevators. The noise level was high from elevator but not often. Wonderful room close to our favorite spots. Would consider again! Great service!Genuine Expedia guest review
"Trendy comfortable hotel"
Very trendy and comfortable. Showers have a glass wall viewable from the bedroomGenuine Expedia guest review
Very nice, very clean and would stay again next time in Chicago!Genuine Expedia guest review
Will definitely return!! Note about service--your staff are amazing! Your elevator setup is confusing. I don't know if I ever ended up figuring it out or just lucked out. Also, your bellhops rule. All staff were very friendly and outgoing/approachable. Thanks for the lovely experience!Genuine Hotels.com guest review
"Great Port in a Storm"
I had a water pipe brake in my Condo. The Dana let me check in early. The staff were suitably sympathetic. The cleaning staff were very accommodating to my cats. The location is great near a Pet Stuff. Would be happy to stay there even if it weren't an emergency.Genuine Hotels.com guest review
"A Great Boutique Hotel in Chicago"
I've been wanting to take my wife here for a long time. We finally got the chance for her birthday this January (24 hours without our 3 small kids!). She's a designer and I'm a musician, so aesthetic and vibe is everything to us. The Dana did not disappoint. Not only are the rooms very cool design–wise, the details are well thought out. Moreover, the […] rooms were very comfortable, and pretty spacious compared to others, with every amenity you'd want. Super comfy bed...rain shower...mp3 stereo...city view... It was a wonderful place to stay the night. We also found the staff to be very friendly and responsive, unlike some other boutique hotels. We are hoping to stay here again in a couple of months for our anniversary. And normally we don't repeat visit. All that to say…if you can stay here, do it. You won't be disappointed. Read moreGenuine Hotels.com guest review
"Dana Hotel is the perfect place to stay"
Upon arrival they already had my luggage waiting for mea my door. They were so generous to give us a complimentary bottle of wine of my choice from my mini my in the room. Guest services always opened doors and got us a taxi whenever we were leaving the hotel. Provided us with tips and nice places to eat around the hotel. Brought us up to Vertigo Sky […] lounge so we did not need to wait in line. Staff is the nicest group of people I have met in the Hospitality Service ever! Brought up VOSS water when we asked. Cleaned our room and provided all extra blankets and towels. SPA is FANTASTIC! I had a massage that was SO relaxing. All in All it was one of our best mini weekend getaways we have had - and it would not have been possible without staying at the Dana Hotel and Spa. If I could give it a higher rating I would. Read moreGenuine Expedia guest review
The hotel overall was good value. The room was nice and the views were quite nice. Two issues: If you are there on weekends, it can be loud in the hallways as there are drunk people everywhere. Second, the elevator makes no sense. The hotel has an annoying policy that makes you take the elevator to the Lobby floor (no exit) instead of the ground floor […] (where the exit is) when Vertigo Sky Lounge is open. So, instead of being able to leave the hotel room in one trip, you have to take the elevator to the lobby, exit, then walk accross to another elevator/stairs. Inconvenient. Read moreGenuine Expedia guest review
Leaking hotel but good. Door person did not get me a cab after a 5 tip for holding one duffle bag. No late checkout policy was a bit rude. Good location and steam room though.Genuine Hotels.com guest review
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