A nice, quiet,family-oriented hideaway.Genuine Hotels.com guest review
"Pool closed after calling same day stated OPEN"
I called two hours before arrival to ensure pool in working order for kids. ONLY reason we went, we live in next town over. Per chemical check had to close right away. Pool looked pretty bad and I would think it would be multiple chemical checks, prior to any proper evaluation. If they had any doubt pool would not be open, they should have advised potential […] guests. Due to this misinformation the hotel is rated pitiful and thumbs way down! Honesty is the best policy. Read moreGenuine Hotels.com guest review
Hotel was perfect, the staff was very friendly and helpful, from the front desk to the maid service.Genuine Hotels.com guest review
Was great!!! Just wish that we could use the pool after 11pmGenuine Hotels.com guest review
I would recommend my family and friends. My kids enjoy the pool and the breakfast was great!Genuine Hotels.com guest review
It was great , I really enjoyed our stayGenuine Hotels.com guest review
"The perfect getaway"
We have stayed with the Fairfield Marriott more than a couple of times now for leisure and to get away from crazy living arrangements. We've always had a great experience and this time was no different. They do go above and beyond! We refuse to stay anywhere else because of how great the service is, how friendly the staff are and most of all the cleanliness […] of not only the hotel rooms but the whole hotel. I would recommend anyone looking to get away even just for a few days-because every deserves to.. Escape to the Fairfield. Read moreGenuine Hotels.com guest review
Some of the nicest people running that hotel would highly recommendGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island WOW! Thank you so much for your review! We appreciate that fantastic comment!
"And it's near Starbucks!"
Right off the LIE and with a shuttle to MacArthur this is a nice hotel. Very polite and helpful staff with comfortable, clean rooms. And, not only do they have cookies at the front desk but 100 yards down the block there is a Starbucks. Can't beat that with a stick. Definitely recommend.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for your wonderful review. We look forward to your next stay!
"Romantic Weekend Getaway"
“Extremely Pleased” Booked to reserve a room on Line with Hotels .com.... From the moment my Wife I walked through the doors, until check out everyone at the front desk was cordial.....and attentive to all our needs We ordered out from Pizza Corner...fast delivery...great price n good Italian food....we had fun working out n the clean pool n Spa were […] great activities. Rooms were VERY CLEAN! The maid service was excellent job everyday. Beds were comfy. Bathrooms were clean with lots of towels and great water pressure in the shower. TV/Heat/ microwave/fridge all worked nicely. Free 6AM next morning... Continental Breakfast....wasn't bad..... One block from LIE quiet part of Town.No loud parties either! Mostly families. ... Big plus for families! Many food establishments in walking distance nearby. All in all, if you want a huge bang for your buck, stay at the Marriott Medford Long Island. We'll definitely enjoyed our first stay....so we came back for another stay... My Wife has a stressful job...I'm retired...Every Sunday into Monday...week end for the Winter...we will be there...This motel can't be beat! Read moreGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island WOW!! Thank you for your increible vireview of the Fairfield Inn Medford Long Island. We strive for 100% Guest satisfaction and are thrilled we achieved that during your stay. We hope the next time you are in Medford, you choose to stay here again
"Hotel worth the price"
Hotel room was comfortable, clean, and quiet! Staff was very polite and friendly. Hotel was close to 495 so made travel easy.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for the great review. We hope to see you again soon!
No problems at all.staff was great.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for your positive feedback and kind words regarding our staff! Hope to see you again!
"I'll be back"
I really appreciate how helpful the staff was from check-in to checkout. Thank you guys!!!Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island We appreciate your kind words and are glad you enjoed your stay! Thank you!
The hotel was mediocre at best. Staff didn't wow me -- cleanliness wasnt there. Overall not worth the money.Genuine Hotels.com guest review
Would have been better but there was a banging in the walls that caused loss of sleep.Genuine Hotels.com guest review
"Perfect location / Baseball Heaven"
Very clean, friendly staff, breakfast buffet had everything you could possibly want. Pool and hot tub need to be updated . Very happy to find this hotel 2 exits from baseball heaven!! Neighborhood not idealGenuine Expedia guest review
Although the hotel and staff were great we are very very disappointed to find out that we were charged a $250.00 room cleaning fee because the maid staff found cigarette butts in our garbage can. My sister is a smoker but we went outside for her to have her cigarettes, rather than litter in the parking lot she threw the butts in the garbage basket in […] our room. She DID NOT SMOKE IN THE HOTEL but we can't prove that because she put the butts in the garbage. We have tried so hard to explain this to the staff but they stand firm. My sister is 73 years old and is very upset to think they don't believe her. If in fact she did smoke in the room I would think the smoke detector would have gone off and knowing that it was a non-smoking hotel I'm sure she would have thrown them down the toilet if in fact she were guilty. Very disappointed Read moreGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island We are sorry you did not enjoy your stay. You were charged a $250 Marriott Smoke Free Environment fee because someone smoked in the room that during your stay. Our entire hotel is smoke free.
Wonderful staff, good breakfast and comfortable clean rooms. Good rate.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island We appreciate your kind comments. Thank you!
"Decent hotel for the price"
Nicely priced with a good location, A good basic hotel clean and bright. No big issues. Not outstanding but worth the price. Staff was friendly and eager to please.Genuine Expedia guest review
"Efficient at a Good Price"
Nice staff, clear check-in and check-out. No problems at all. A great room.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island thank you for your positive feedback!
Refrig not operational. Small parking lot...Staff pleasant, friendly. Breakfast from 6:30-9:00 which didn't work within my schedule. Some hotels start at 6:00am-10:00...Genuine Hotels.com guest review
"Nice hotel on route 112"
Very nice staff, clean room, and well worth the extra money to get more quality. The breakfast was just the icing on the cake.Genuine Expedia guest review
Response by Fairfield Inn by Marriott Medford Long Island Wow! Thank you for the positive feedback! Hope to see you again!
"Had a great time"
They had a late checkout time, awesome free breakfast, and staff was very accomidatingGenuine Hotels.com guest review
"Good Room terrible breakfast."
Stay was nice except breakfast. Seemed like the lady was disorganized and overwhelmed. The scrambled eggs were room temperature cold, no forks, out of fresh fruit and then ran out of coffee.Genuine Hotels.com guest review
Needed a last minute hotel and was extremely pleased! Clean from the lobby to the room! The staf was very friendly and breakfast was more than just yogurt and muffins!Genuine Expedia guest review
Response by Fairfield Inn by Marriott Medford Long Island We appreicate you positive feedback! Thank you!
After about 3 days at the hotel we came back to our room to find the door open. When I called the front desk & reported it all they had to say was "oh, it must've been housekeeping. Sorry.". It wasn't until after I contacted Marriott directly that I received an email from the manager apologizing. On the last day of our stay, a water bottle & candy bar […] was left in our room . I guess that's supposed to make it all better! I'll never stay there again!! Read moreGenuine Hotels.com guest review
Excellent service. Would stay again and would recommend it to family and friendsGenuine Hotels.com guest review
Enjoyed it.Genuine Hotels.com guest review
"Would not stay there again"
If it were not for the fact that all then hotels were sold out on the east end of Long Island we would not have stayed there.Genuine Expedia guest review
"All non-smoking, great location, walk to Starbucks"
Everything was clean, everything worked, all rooms are non-smoking, and service was great. Very convenient to 495. You can walk to Starbucks!I I highly recommend this hotel.Genuine Hotels.com guest review
I enjoyed my stay very much. If I had to look for problems with my stay here it is. Little curly hairs on the bathroom floor, yeah you know what kind. Not ours we r shaved. Sheet on the bed didnt fit right therfore it kept coming off. Everything else was fantastic and I would definetly be back. We checked out early then realised several hours later […] we left food in the fridge. i went back to get it and the room we being cleaned. They put powder over the entire bathroom. I'm surprised the hairs were left behind, must be the fault of the cleaning person. Hopfuly they read this and crack down. Read moreGenuine Hotels.com guest review
The first room on the second floor smelled a bit of mildew but the second room on the third floor was small but otherwise perfect. I think the first room was above the pool so avoid that one (227).Genuine Hotels.com guest review
"Great hotel for the price"
Clean, spacious, quiet. Area not good for tourism on foot. Need car.Genuine Expedia guest review
Very clean and modern. Was just what we were looking for to visit family.Genuine Expedia guest review
The room was excellent and staff was friendly.Genuine Hotels.com guest review
"Not worth the money"
I was unpleasantly surprised on the poor quality of my stay. For example - the bed was to soft and the towels were very thin with hardly any absorbing qualities. I was expecting a lot more given the name of the hotel, but it certainly wasn't worth the money. If I wasn't going to be reimbursed for my stay I would have went to the adjacent Comfort Inn […] the next day. Read moreGenuine Expedia guest review
"Good all around family hotel"
Room was clean and ready when we arrived 2 hrs. before check-in. Front desk personnel very helpful and friendly.Genuine Expedia guest review
It was ok, small room. It said that there would be a "Spa tub" when i booked it online but there wasn't. The refrigerator did not work at all....Genuine Hotels.com guest review
"Nice hotel at a good price"
All was as advertised. Clean rooms, good service, nice lobby/lounge area; all at a reasonable priceGenuine Expedia guest review
This is a standard Fairfield offering nothing special. The room was clean, included a microwave and fridge.Genuine Hotels.com guest review
We stayed here for a gymnastics competition. The location was perfect! Plenty of places to eat nearby and it was close to the meet location. The staff was very friendly and helpful. The rooms are a bit on the small side but nice. We were able to enjoy the pool and hot tub as it was opened until 11pm so that was a plus seeing as most places we've stayed […] at close the pool by 10pm. I would definitely stay here again! Read moreGenuine Hotels.com guest review
Rooms were clean, bed a little too soft for my comfort. Shower power not much and the tub was slow to drain. All in all, it was a clean roomGenuine Hotels.com guest review
Very clean and staff was helpful and friendly. Stayed on 2nd floor and first night heard a rumbling noise every now and then. Could of been elevator since our room was close to it. Other than that very happy with hotel.Genuine Hotels.com guest review
Nice pool and whirlpool areaGenuine Hotels.com guest review
Very nice clean hotelGenuine Hotels.com guest review
Loud neighborsGenuine Hotels.com guest review
Room was good size. Beds were very comfortable and very clean. Looks and feels like a brand new hotel. Staff was very friendly and helpful. Very close to the Hwy and convenient. Very good choice for the money. Would recommend this hotel and stay there again.Genuine Expedia guest review
I have to say it was wonderful! Great staff, clean and well organized !Genuine Hotels.com guest review
"Works for me"
I needed a hotel close to Baseball Heaven for a recruiting camp. The hotel is close to the freeway and it was easy to get to where I had to go. There is a laundromat across the street, which I needed for uniform laundering. The neighborhood is reasonably good and the desk can give a list of nearby restaurants. Although there is not much within walking […] distance, there are many within a 5 minute drive. The Starbucks within 100 yards was welcome. The hotel was clean and comfortable. The breakfast was pretty good. I would stay here again. Read moreGenuine Hotels.com guest review
"Rude, incompetent staff at the Marriott"
The service level of this hotel is an embarrassment to the Marriott name. My colleagues and I have used the Marriott in China, HongKong and the USA. Never before, have I experience such rude, incompetent staff who supposedly carry J, W. Marriott's mantra of service First incident: Since there were three of us in three rooms, I tried to be helpful and […] indicated to "key-maker" that only one key was necessary. She had just made a second key for my room and snapped back: "So, do you want it or not?". She repeated herself three times, each time louder than before. I was so taken aback that I stood mute at this unnecessary and unprovoked rudeness. Second incident: My GM was issued a key into an OCCUPIED room. Both he and the gentleman inside room 318 were startled - it was around 8pm when we checked in. Fortunately, my colleague did not walk into a room.occupied by a lady! For the sake of the Marriott corporation, I hope these incidents did not stem from the fact that my colleagues and I are Chinese. I am the Business Manager for 10K-employee public company in China. Our travel budget is substantial in the USA alone. The Marriot is now on our DO-NOT-USE blacklist. Read moreGenuine Expedia guest review
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