"Great, friendly staff"
We had driven into NY from Portland, ME (6 hr drive) for a friend's wedding and the staff at the hotel was absolutely amazing. They allowed us to check in early after our exhausting drive and were extremely nice, especially Verna. Breakfast in the morning was alright. The room was comfortable and clean. Would definitely stay here again.Genuine Hotels.com guest review
Very impressive and will come backGenuine Hotels.com guest review
Generally a fine stay. Mattress was very soft. Coffee in the breakfast room needs some work! No major complaints.Genuine Hotels.com guest review
"overnight stay, REST"
Just what I needed, a place to crash. Close to event attended in Long Islan & pool w/ hot tub for muscle pain relief.Genuine Hotels.com guest review
"There's A Reason She's Manager of the Year"
The General Manager of this property was awarded the annual company honor from among 700 fellow professionals. From the front desk to the rooms, to the breakfast, to the staff, the hotel reflects her leadership. Marriott got it right! Do I need say more?Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island WOW! Thank you so much for the positive comments! You made my Day! The entire Fairfiedl Medford Team and I appreciate your taking the time to review our Hotel. We are thrilled you enjoyed your stay and hope that if you are ever in the area again you choose to stay with us again. Thank you!!
Rooms are small cramped and outdated, parking lot is also not very well litGenuine Expedia guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for taking the time to review our Hotel on Exopedia. I apologize that the size of the rooms were not acceptable to you. Our parking lot is brighlty lit and being adjacent to another Hotel, we have never had that comment before. We appreciate your choosing our Hotel.We hope if you are ever in the area again, you will choose to stay with us. Thank you!
A nice, quiet,family-oriented hideaway.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for your positive comments! We are glad you enjoyed your stay!
"Pool closed after calling same day stated OPEN"
I called two hours before arrival to ensure pool in working order for kids. ONLY reason we went, we live in next town over. Per chemical check had to close right away. Pool looked pretty bad and I would think it would be multiple chemical checks, prior to any proper evaluation. If they had any doubt pool would not be open, they should have advised potential […] guests. Due to this misinformation the hotel is rated pitiful and thumbs way down! Honesty is the best policy. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank for taking the time to review our Hotel on Expedia. For the safety of our guests, the Department of Health requires us to close our Pool if the chemicals are not in correct balance. The pool is tested several times a day. I apologize that the pool was closed during part of your stay.This is not a siutaion that we would know in advance. As soon as the Pool was closed all Guests were notified and signs were posted at the Pool and at the Front Desk. I hope this clears up any confusion and hope that if you are ever in the area again, you will choose the Fairfield Inn Medford Long Island.
Hotel was perfect, the staff was very friendly and helpful, from the front desk to the maid service.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for your wonderful comments regrarding our Staff. We are thrilled you enjoyed your stay.
Was great!!! Just wish that we could use the pool after 11pmGenuine Hotels.com guest review
I would recommend my family and friends. My kids enjoy the pool and the breakfast was great!Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island Wonderful! We look forward to your next visit!
It was great , I really enjoyed our stayGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for the positive feedback!
"Nice clean hotel and superb customer service"
Nice clean hotel and superb customer service. Flexible shuttle service to and from airport. A+Genuine Expedia guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you so much for your positive comments regarding our staff, the cleanliness of the Hotl and our complimentary Shuttle service. Thank you for taking the time to review our Hotel!
"The perfect getaway"
We have stayed with the Fairfield Marriott more than a couple of times now for leisure and to get away from crazy living arrangements. We've always had a great experience and this time was no different. They do go above and beyond! We refuse to stay anywhere else because of how great the service is, how friendly the staff are and most of all the cleanliness […] of not only the hotel rooms but the whole hotel. I would recommend anyone looking to get away even just for a few days-because every deserves to.. Escape to the Fairfield. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island WOW! You made our day! Thank you! We look forward to your next stay!
Some of the nicest people running that hotel would highly recommendGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island WOW! Thank you so much for your review! We appreciate that fantastic comment!
"Let's not be hypocrites......"
Is this place up there with the Great Hotels of the World? No, its not --but nor should you be expecting that based on where it is and how much it costs. The area of LI where it is located is not the most pleasant place in the world, I will grant you that, but that has nothing to do with the property. As someone who spends far too much time in hotels, […] I think that this place is fine and and a great value for the price. The rooms were clean, decently appointed and I found the staff to be very eager to help. The rooms were somewhat worse for the wear but, again, what are you expecting at this price? This is not a place I would pick for my honeymoon or a relaxing get away but it is really good for what it is likely intended to be.....a place to sleep and shower as you need a place to do so when you find yourself in Medford, LI needing a room for whatever reason. It is also very close to the LIE and there is a Starbucks next door if your sensitive taste buds require coffee that is better than what they serve at the hotel --which is admittedly not the best. On balance, you get what you pay for and I personally believe that this place goes beyond any expectation that I had given its price point and location. So, lets not be hypocrites.... Read moreGenuine Expedia guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for the positive comments you mentioned regarding our Hotel.
"And it's near Starbucks!"
Right off the LIE and with a shuttle to MacArthur this is a nice hotel. Very polite and helpful staff with comfortable, clean rooms. And, not only do they have cookies at the front desk but 100 yards down the block there is a Starbucks. Can't beat that with a stick. Definitely recommend.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for your wonderful review. We look forward to your next stay!
"Romantic Weekend Getaway"
“Extremely Pleased” Booked to reserve a room on Line with Hotels .com.... From the moment my Wife I walked through the doors, until check out everyone at the front desk was cordial.....and attentive to all our needs We ordered out from Pizza Corner...fast delivery...great price n good Italian food....we had fun working out n the clean pool n Spa were […] great activities. Rooms were VERY CLEAN! The maid service was excellent job everyday. Beds were comfy. Bathrooms were clean with lots of towels and great water pressure in the shower. TV/Heat/ microwave/fridge all worked nicely. Free 6AM next morning... Continental Breakfast....wasn't bad..... One block from LIE quiet part of Town.No loud parties either! Mostly families. ... Big plus for families! Many food establishments in walking distance nearby. All in all, if you want a huge bang for your buck, stay at the Marriott Medford Long Island. We'll definitely enjoyed our first stay....so we came back for another stay... My Wife has a stressful job...I'm retired...Every Sunday into Monday...week end for the Winter...we will be there...This motel can't be beat! Read moreGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island WOW!! Thank you for your increible vireview of the Fairfield Inn Medford Long Island. We strive for 100% Guest satisfaction and are thrilled we achieved that during your stay. We hope the next time you are in Medford, you choose to stay here again
"Hotel worth the price"
Hotel room was comfortable, clean, and quiet! Staff was very polite and friendly. Hotel was close to 495 so made travel easy.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for the great review. We hope to see you again soon!
The room floor was wet.. but we dealt with it and itd be nice if the reception would let me know shes charging me 150 and that its refundable upon checkin I was surprised when my phone alerted me I was charged I had to google what was going onGenuine Expedia guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for your recent review. We strive for 100% Guest satifaction and are sorry we did not achieve that with you.
"Great location easy access"
Spent 4 days in Long Island on a construction project for one of our clients. Breakfast was always out early, staff was very helpful and the room was clean, internet worked well, pool area (indoor) was clean. Couldn't have expected any better.Genuine Expedia guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for taking the time to review our Hotel on Expedia. We strive for 100% Guest satisfaction and are thrilled we achieved that with you! Thank you for staying with us!
No problems at all.staff was great.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for your positive feedback and kind words regarding our staff! Hope to see you again!
"I'll be back"
I really appreciate how helpful the staff was from check-in to checkout. Thank you guys!!!Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island We appreciate your kind words and are glad you enjoed your stay! Thank you!
The hotel was mediocre at best. Staff didn't wow me -- cleanliness wasnt there. Overall not worth the money.Genuine Hotels.com guest review
Would have been better but there was a banging in the walls that caused loss of sleep.Genuine Hotels.com guest review
"Perfect location / Baseball Heaven"
Very clean, friendly staff, breakfast buffet had everything you could possibly want. Pool and hot tub need to be updated . Very happy to find this hotel 2 exits from baseball heaven!! Neighborhood not idealGenuine Expedia guest review
Response by Fairfield Inn by Marriott Medford Long Island Thank you for your positive comments regarding your stay at the Fairfield Inn Medford Long Island. We hope that if you are ever in the area again, you will choose to stay with us.
Although the hotel and staff were great we are very very disappointed to find out that we were charged a $250.00 room cleaning fee because the maid staff found cigarette butts in our garbage can. My sister is a smoker but we went outside for her to have her cigarettes, rather than litter in the parking lot she threw the butts in the garbage basket in […] our room. She DID NOT SMOKE IN THE HOTEL but we can't prove that because she put the butts in the garbage. We have tried so hard to explain this to the staff but they stand firm. My sister is 73 years old and is very upset to think they don't believe her. If in fact she did smoke in the room I would think the smoke detector would have gone off and knowing that it was a non-smoking hotel I'm sure she would have thrown them down the toilet if in fact she were guilty. Very disappointed Read moreGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island We are sorry you did not enjoy your stay. You were charged a $250 Marriott Smoke Free Environment fee because someone smoked in the room that during your stay. Our entire hotel is smoke free.
Wonderful staff, good breakfast and comfortable clean rooms. Good rate.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island We appreciate your kind comments. Thank you!
"Decent hotel for the price"
Nicely priced with a good location, A good basic hotel clean and bright. No big issues. Not outstanding but worth the price. Staff was friendly and eager to please.Genuine Expedia guest review
"Efficient at a Good Price"
Nice staff, clear check-in and check-out. No problems at all. A great room.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott Medford Long Island thank you for your positive feedback!
Refrig not operational. Small parking lot...Staff pleasant, friendly. Breakfast from 6:30-9:00 which didn't work within my schedule. Some hotels start at 6:00am-10:00...Genuine Hotels.com guest review
"Nice hotel on route 112"
Very nice staff, clean room, and well worth the extra money to get more quality. The breakfast was just the icing on the cake.Genuine Expedia guest review
Response by Fairfield Inn by Marriott Medford Long Island Wow! Thank you for the positive feedback! Hope to see you again!
"Had a great time"
They had a late checkout time, awesome free breakfast, and staff was very accomidatingGenuine Hotels.com guest review
"Good Room terrible breakfast."
Stay was nice except breakfast. Seemed like the lady was disorganized and overwhelmed. The scrambled eggs were room temperature cold, no forks, out of fresh fruit and then ran out of coffee.Genuine Hotels.com guest review
Needed a last minute hotel and was extremely pleased! Clean from the lobby to the room! The staf was very friendly and breakfast was more than just yogurt and muffins!Genuine Expedia guest review
Response by Fairfield Inn by Marriott Medford Long Island We appreicate you positive feedback! Thank you!
After about 3 days at the hotel we came back to our room to find the door open. When I called the front desk & reported it all they had to say was "oh, it must've been housekeeping. Sorry.". It wasn't until after I contacted Marriott directly that I received an email from the manager apologizing. On the last day of our stay, a water bottle & candy bar […] was left in our room . I guess that's supposed to make it all better! I'll never stay there again!! Read moreGenuine Hotels.com guest review
Excellent service. Would stay again and would recommend it to family and friendsGenuine Hotels.com guest review
Enjoyed it.Genuine Hotels.com guest review
"Would not stay there again"
If it were not for the fact that all then hotels were sold out on the east end of Long Island we would not have stayed there.Genuine Expedia guest review
"All non-smoking, great location, walk to Starbucks"
Everything was clean, everything worked, all rooms are non-smoking, and service was great. Very convenient to 495. You can walk to Starbucks!I I highly recommend this hotel.Genuine Hotels.com guest review
I enjoyed my stay very much. If I had to look for problems with my stay here it is. Little curly hairs on the bathroom floor, yeah you know what kind. Not ours we r shaved. Sheet on the bed didnt fit right therfore it kept coming off. Everything else was fantastic and I would definetly be back. We checked out early then realised several hours later […] we left food in the fridge. i went back to get it and the room we being cleaned. They put powder over the entire bathroom. I'm surprised the hairs were left behind, must be the fault of the cleaning person. Hopfuly they read this and crack down. Read moreGenuine Hotels.com guest review
The first room on the second floor smelled a bit of mildew but the second room on the third floor was small but otherwise perfect. I think the first room was above the pool so avoid that one (227).Genuine Hotels.com guest review
"Great hotel for the price"
Clean, spacious, quiet. Area not good for tourism on foot. Need car.Genuine Expedia guest review
Very clean and modern. Was just what we were looking for to visit family.Genuine Expedia guest review
The room was excellent and staff was friendly.Genuine Hotels.com guest review
"Not worth the money"
I was unpleasantly surprised on the poor quality of my stay. For example - the bed was to soft and the towels were very thin with hardly any absorbing qualities. I was expecting a lot more given the name of the hotel, but it certainly wasn't worth the money. If I wasn't going to be reimbursed for my stay I would have went to the adjacent Comfort Inn […] the next day. Read moreGenuine Expedia guest review
"Good all around family hotel"
Room was clean and ready when we arrived 2 hrs. before check-in. Front desk personnel very helpful and friendly.Genuine Expedia guest review
It was ok, small room. It said that there would be a "Spa tub" when i booked it online but there wasn't. The refrigerator did not work at all....Genuine Hotels.com guest review
"Nice hotel at a good price"
All was as advertised. Clean rooms, good service, nice lobby/lounge area; all at a reasonable priceGenuine Expedia guest review
This is a standard Fairfield offering nothing special. The room was clean, included a microwave and fridge.Genuine Hotels.com guest review
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