Loved staying in this hotel the heated bathroom floor was amazing. Nothing like nice comfy warm feet when going for your shower in the morning.Genuine Hotels.com guest review
It was a great experience. We had pleasant stay in this hotel. Very friendly and helpful staff. 5 min walk to train station. Spotless clean and soundproof room. View was elegant even from level 15. Only down side was the pressure of cold water. However, I do recommend this hotel and will stay there for sure if I get to visit Madrid again.Genuine Hotels.com guest review
"Luxury 5-Star Feel for Less"
We had a wonderful stay at the Eurostars Madrid Tower. The staff treated us like VIP guests, and the room was excellent with all amenities you could ask for. The tower is close to the metro, making the entire city easily accessible and a short taxi from the airport. We had a great experience for our honeymoon and will definitely return.Genuine Expedia guest review
Because it was my birthday,the reception kindly offered to upgrade me-a nice thing to do.The hotel,room etc was all very nice.The BIG exception was the quality of the internet.It was a free service,but it was useless.Emails could not be received,websites could not be opened.It was very frustrating when trying to plan "excursions" for 2 days.It did not […] work in rooms and large parts of the reception areas.I would not go back for this reason.I had work emails to keep up with and could not do anything Read moreGenuine Hotels.com guest review
"Very Good Hotel"
Good hotel, very good location with easy access to the City and the Airport. Great resturant on the top floor over looking the City.Genuine Expedia guest review
Great value, great standards.Genuine Hotels.com guest review
Great Hotel for business and for going to Roxy's (Plaza de la Republica Dominicana) where you will enjoy the best gin and tonics in Madrid.Genuine Hotels.com guest review
"Not as clean as advertised."
The hotel is ok, it's modern and large, but two main things disappoint: 1. location, this hotel is so far away from anything you might need. 2. the hotels staff is rude, not all of them but at least half of them. It is not a 5 star hotel as they have been downgraded (officially) to 4 star, yet it is still advertised as 5 star.Genuine Expedia guest review
"Nice Hotel, a little far from the center"
The hotel was good and the staff was very helpful . The breakfast was included with the room , which is a great deal . The beds were a little smallGenuine Expedia guest review
The hotel is a real 5 stars. Great for business or leisure. Everyone very kind. The breakfast is served at the 30th floor and the view as the food is amazing. If you want dinner I'd advise a nearby restaurant called La Tagliatella: real Italian pasta.Genuine Hotels.com guest review
"Best hotel experience"
This hotel is in the business district of Madrid, it is a very nice hotel. Extremely helpful, polite, professional and friendly staff. I was impressed by the service. Rooms are very clean and room service is very prompt and very good quality. Highly recommend this.Genuine Expedia guest review
"ok hotel, between 3-4 star, not realy 5 star"
Stay for 3 nights due to nice review, but really don't feel we have stayed in a five star hotel, rather a 3 or 4 star. Location is close to metro station, but still need about 30' to travel to city. Not a full size bath; shower room is not sealed properly; the whole bathroom floor will cover by water after using shower. Shower gels etc. have been described […] as gift and quality is poor, so we have to buy for ourselves the next day. And the hotel don't have wine opener....... Not a good choice for travellers like us who want to enjoy local food, explore local culture, and visit museums..... Read moreGenuine Expedia guest review
Great hotel, just not near any of the tourist attractions. About 5 minutes walk from the subway, and that will get you just about anywhere. Great value for money.Genuine Hotels.com guest review
"Beautiful Hotel with great views of Madrid"
Although outside of the core of Madrid, (a short walk and train ride to get anywhere)the hotel was stunning, the rooms were beautiful with an incedrible view of Madrid. The food in the restaurant at the top of the hotel was probably one of the best meals we had while in Madrid. Also, the service was fantastic...Highly reccomend this hotel.Genuine Hotels.com guest review
"Good hotel for Business Travellers"
Great Hotel but not geared to the tourist. Super location for the business traveller but a bit too far out of Madrid for the main tourist attractions. Close to the Metro which is a good way of getting around Madrid.Genuine Expedia guest review
This hotel was excellent value for money, extremely clean, staff were very polite and helpful and the hotel was close enough to the centre of the city without being too close. very easy to travel around from this hotel, we used the metro and it's only a couple of stops to the santiago bernabeu and about 10 mins into the centre attractions . would definitely […] recommend this hotel to anyone visiting madrid. If only for the views alone, which are truly majestic!!! Only thing i could say as a slight negative was that the hotel never had many english speaking TV channels but then again who watches telly on holiday???! thank you Eurostars Madrid tower for a brilliant stay in Madrid. Read moreGenuine Hotels.com guest review
"Great deal for the price!!"
Lovely hotel, VERY well placed for transport links to the city and the airport. The staff were very helpful and friendly. Restaurant menu was not particularly appealing (to me) though but there were some alternative options close by.Genuine Expedia guest review
wonderfull to stay in this hotelGenuine Hotels.com guest review
"Cracking Madrid hotel"
Can safely say that this hotel was one of the most professional and best quality hotels that I have stayed at. The standard and location of the hotel was perfect, very close to the metro station for access to the whole of the city. The lobby bar was very good as was the service throughout the whole hotel.Genuine Expedia guest review
"Exactly what you expect a 5 Star Hotel to be!"
Great hotel, good value for money, good location next to Metro station. Couldnt fault the hotel for anything (although the floorboards in the gym creaked a lot)! It is definitely my favoured hotel in Madrid and will stay nowhere else.Genuine Hotels.com guest review
Free wifi but no free water felt a little mean, but offset with some nice Lindor chocolates on turndown! Room decor was nice and with a high floor number, great viewsGenuine Hotels.com guest review
"Great business hotel."
Upgraded to junior suite. Amazing room. Very modern but still warm and comfortable. Wifi was great, incredible view. Clean facilities and friendly staff. Overall a great stay.Genuine Expedia guest review
"Madrid Eurostars Hotel"
It's a metro ride to centre of Madrid and metro stop is just a few mins walk from hotel. Location is the only real negative, but it's only 30 min journey so not not really a major issue. The hotel is faultless, but food and drinks are very expensive! We wanted to eat out so not really a problem. We did pay 7 euros for a jug of milk to replace the powdered […] milked provided with the tea and coffee faciliities in our room - I don't expect powdered milk in 5 star hotel! Gym is very basic but adequate and there's a park adjacent to hotel which was good for running. However, overall this is a great hotel and we had a very good deal which offered exceptional value for money. If you're happy to travel into the centre - the hotel is in Madrid's business district - I strongly recommend this hotel. The staff were great and helped us plan our sightseeing. Read moreGenuine Expedia guest review
"An immaculate hotel in every way"
This Hotel is fantastic with a level of service you usually only get in the Far East. I would stay here again without hesitation. The restrauant and bar are expensive but it is an award winning restaurant and so the prices reflect its excellence. If I had t be picky I would say the it would be nice to have a couple of english channels on the TV and […] not just CNN and BBC world News and perhaps a movie channel. it is in the Business district in an iconic building so a short tube ride from the centre of town but that is a small price to pay given its standard. The rooms are immaculate and the quality of service never faltered. I would definitely stay there again on my next visit to Madrid. Read moreGenuine Hotels.com guest review
Hotel is great but the problem was with the bathrooms. The shower gave an unpleasant odour. The high tech lighting meant you had to fumble about to get to the bathroom otherwise all the lights come on in the bedroom. You can only switch the bathroom light on, once you have made your way over the bedroom door. Staff are very helpful and willing to please. Nearest […] metro station is a couple of minutes walk away. Taxi costs about 15Euros from the centre of Madrid back to the hotel. We would stay again. Read moreGenuine Expedia guest review
A great hotel, spotlessly clean. Staff were great.Genuine Expedia guest review
VERY nice hotel, but very expensive. Following parking fees and breakfast, this added up to the same cost of the room, which was excessive. I forgot my sweater there and when I phoned them to ask about it, they said they had it, so I asked them to mail it. They insisted on FEDEX, and when I said that the normal mail would be enough, they insisted that […] FEDEX was the only was they would send it and they wanted my credit card details. Would I stay there again, yes, but definiteley not take their very expensive breakfast which is no better than an average coffe shop would serve. Read moreGenuine Hotels.com guest review
Conveinent location, close to metro lovely excellent service super helpdul staff. The restaurant on 31th floor has a fantastic view. A lovely Italian restaurant a block away from the hotel, highly recommended.Genuine Expedia guest review
Usually this hotel is a pleasure to stay at, but on this occasion I was given a room where airconditioning did not work!Genuine Hotels.com guest review
"Eurostars Madrid Hotel - Good but not great"
Decent modern new build hotel located in business district close to airport. Staff generally average, very petty when it came to extending check out by an hour when the hotel was obviously not full. Bed not so comfortable nor were pillows but generally very good value for money.Genuine Hotels.com guest review
"Great Madrid Hotel..."
Great luxury hotel, great facilities and staff were brilliant. Only downside is that it's a little far out of the city, and the room service and bar are a little pricey, but overall a great stay....Genuine Expedia guest review
"Eurostars Madrid Tower - the best hotel I have bee"
The hotel is simply awesome! Awesome view from the big and very comfortable rooms, very modern, everything just on a press of the button, can't be easyer. Very Fast and big elevators, the room was cleaned every day, and the metro station was just 300 m away, and in 30 min you're in the center of the city. If will be ever again in Madrid, will stay there […] again! Read moreGenuine Hotels.com guest review
"새로운 시설과 멋있는 디자인"
유럽식이라 침대가 다소 높네요~지은지 얼마 안되어서 모든 시설이 새로웠지만 객실에서 무선인터넷은 비밀번호 없이 자동으로 가능하고, 유선 인터넷은 동작 안되고, 전원 안들어오는 콘센트가 하나 있었는데 거기까지는 점검이 안되나 보네요~ 위치는 다운타운은 아니지만 조용하고, 전체적으로는 매우만족에 속합니다.Genuine Hotels.com guest review
Var i Madrid i et par dager, og valgte dette hotellet fordi det lå i nærheten av togstasjonen Chamartin, som vi skulle reise videre fra etter Madrid-oppholdet. Rommet vi fikk lå i 26 etasje med flott utsikt. Vi tilbrakte svært lite tid på hotellet, men de få ansette vi hadde med å gjøre var hyggelige og behjelpelige. Hotellet ligger en lite stykke utenfor […] sentrum, men metroen ligger like ved, så hvis du orker å sitte ca 20 minutter på "t-banen" er det ikke noe problem. En taxitur tok heller ikke mer enn 10-15 min til sentrum. La også merke til at Real Madrids hjemmebane kun lå et par stopp unna metroen fra hotellet, så hvis man skal på fotballtur bør dette hotellet være et bra sted å overnatte. Følte at vi fikk mye for pengene, og har ingen problemer med å anbefale dette hotellet til andre. Read moreGenuine Hotels.com guest review
청결도 높음. 편리한 위치Genuine Hotels.com guest review
"Good service & management"
This hotel has the good service & management.Genuine Hotels.com guest review
"편리한 교통편, 깨끗함."
호텔 청결도 좋음.Genuine Hotels.com guest review
"Très bel hotel, mais loin des centres d'intérêts"
Confort,calme et personnel agréable, convient bien aux déplacements business, mais pas pour les loisirs ou en familleGenuine Hotels.com guest review
Bra överlag, bra service, utmärkt mat i restaurangen med fantastisk utsikt.Genuine Hotels.com guest review
"Estancia muy agradable"
Hotel de 5 estrellas situado en La Castellana, aunque alejado del centro. Las instalaciones son muy modernas y la habitación grande y con todas las comodidades que se esperan en un 5 estrellas. La cama es enorme y muy cómoda, los armarios disponen de luz, caja fuerte e incluso plancha. El baño era muy moderno con bañera y ducha separadas, secador de […] pelo con difusor, lavabo de piedra e incluso toallero y suelo calefactables. Las únicas pegas eran que no había demasiada luz para maquillarse con comodidad y que los amenities no eran lo que esperábamos de un hotel de esa categoría, aunque eran suficientes. El desayuno en el piso 30 del hotel era abundante, variado y bien atendido por personal muy amable. En resumen una estancia muy agradable en un buen hotel. Read moreGenuine Hotels.com guest review
"융통성 있는 체크인"
새벽 5시에 마드리드에 도착했는데, 미팅시간까지 4시간 남은 상황. 마땅히 갈 때도 없어 예약된 호텔에 가서 지금 체크인 가능하냐고 하니 선뜻 응해준다. 물로 5성급 호텔이라 방이 남아 있을 수도 있었지만, 아무런 제약도 없고, 친절히 체크인 해주는 호텔. 강추합니다.Genuine Hotels.com guest review
"Excelente hotel lejos del centro"
Excelente hotel lejos del centro pero esta la estación de metro Begoña a dos cuadras.Genuine Hotels.com guest review
睡床很舒適而且高樓窗外風景極佳, 但是早餐太貴€25/人Genuine Hotels.com guest review
"very great hotel in Madrid"
The price is high, but the room is great. Very big room in high floor. But the breakfast charges €25 dollors.Genuine Hotels.com guest review
We enjoyed our stay in the hotel and would certainly return on another visit to Madrid. The breakfast was very good, as was the meal in the restaurant. We were pleased that the room had a hospitality tray, although it only contained two packets of dried milk powder. When we asked for more at reception, we were told it had nothing to do with them and […] we would have to seek out the staff downstairs who dealt with such things. After considerable searching with no result, a kind barman offered to ring housekeeping for us - something we felt should have been done in the beginning by reception. We had the day to explore Madrid so on checking out we asked if we could leave our luggage in safety at the hotel. On our return, when we gave a porter our claim ticket, he was rather surprised to find our bags not in the storage room, but sitting at the side of a pillar in the foyer. Nothing had been taken fortunately, but we did feel rather let down by the lack of care. Read moreGenuine Hotels.com guest review
Todo es perfecto y nuevo, mas comoda imposible. Lujo en estado puro.Genuine Hotels.com guest review
"Vamos en picado"
El hotel es genial. Pero en comparación a mi última estancia ha sido peor. Ahora la habitación no dispone de albornoz, ni de zapatillas. El resto como siempre. Difícil acceso si no lo conoces o vas con GPS, tuve que llamar para que me explicaran como acceder a las instalaciones. Pero de forma general, muy bien. En mi próxima visita tendré que probar […] el spa. Read moreGenuine Hotels.com guest review
"Longe de tudo"
Longe dos locais comerciais e de animação de Madrid. No entanto o hotel é de muito boa qualidade. No que concerne a preço é elevado para o tipo de hotel, atendendo a que não tem o pequeno almoço incluído e que este é excessivamente caro. As refeições do room Service também são caras. Acresce que não tem wi-fi gratuito.Genuine Hotels.com guest review
Realmente o hotel e fantastico O quarto e otimo o banheiro muito bom com um chuveiro maravilhoso O cafe da manha espetacular com uma vista do trigesimo andar de tirar o folego Fui pra correr a maratona de Madrid e queria conforto antes e depois da prova e foi o que encontrei no eurostar! Super indico e recomendo!!!!Genuine Hotels.com guest review
"Esta ubicado entre el aeropuerto y el centro"
La Habitación de muy buen tamaño la limpieza muy buena el hotel es muy moderno y todo funciona muy bien el desayuno es muy bueno.Genuine Hotels.com guest review
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