"Very Clean Resort, Very Friendly Staff"
We enjoyed our recent 6-day stay at the Gran Bahia. The resort was extremely clean (they were maintaining everything daily---trimming palm trees, mowing the lawn, raking the beach sand, painting different areas, etc. This was a mixed business/leisure trip so we had a couple of days where we needed to travel to Santo Domingo which made the location of […] the resort not as ideal, especially because of road construction (it took us at least 1 hour to get to the edge of the city of Santo Domingo). I would definitely recommend this resort and will stay there again if given the opportunity. Read moreGenuine Hotels.com guest review
"Best Vacation We've Ever Had"
This resort would get 5+ stars except for the constant solicitation by the non-resort staff members who try to get you to buy everything from timeshares to excursion tickets to spa services, etc. They are parked right by the entrance to the dining hall and the activity people roam the pool area so you have to pretend to be asleep to get them to leave […] you alone. The good news is, if you say, no thank you, they will walk away. The bad news is, you want to be left alone on vacation. I don't want to gloss over how AMAZING this resort is besides that. We were willing to get past this one bad aspect and fully enjoy everything the resort had to offer. Rooms were amazing with our balcony overlooking both the pool and the ocean. Every morning our sheets were made and fresh flowers placed on the bed. The workers are constantly, day and night, manicuring the lawns and making sure the foliage, pool, everything are clean and top-notch. The private beach is beautiful and quiet, whereas the pool has activities galore going on around it. This is the kind of place where the guests actually jump up and participate in so many of the activities that the "Animation Team" (Entertainment coordinators) have to offer - from water aerobics to ping pong to beach volleyball to dance lessons - the team is great at getting people involved and putting smiles on their faces. You can choose to watch or participate - it doesn't matter, it's so fun to do either. Read moreGenuine Expedia guest review
The place was very pretty but lots of problems, power out everyday 4 to 6 times and loss of water & hot water smell like sewage a lot of times. Food pretty to look at but not much taste. It is set for Spanish speaking or French. All the shows are a joke my grandchildren put on better shows than they have. Glad we went with good friends and what few […] Americans we meet to have a good time. Read moreGenuine Expedia guest review
"stay away from the tour operators"
wrong transportation from the airport in a foreign country (great) stuck 2 hours away with our blue transportation at a different airport (wonderful) no body seems to care. price gouging at the tour operators desk as well as bad mouthing the others on the property to make a sale. commisioned sales people i guess. plenty more to say but this review will […] probably never make it to the website im sure. good luck Read moreGenuine Expedia guest review
"Very friendly place and great service"
The service from the stuff was excellent and the room were nice. We enjoyed the swimming pools so much as well as the good buffet..compliments to the chef Place is well maintained and the entertainment team led by Jose were great The beach, pool and the landscaping were good and we are are planning to take another trip to the same location this year I […] also like to thank the day care team led by Ana who are doing an excelent job at the day care center Read moreGenuine Expedia guest review
"Beautiful hotel. Staff great. Food is AWFUL"
Although hotel and staff are great, food is so bad both in buffet and in a la carte that after 5 nights we can no longer eat. Even our nine years old were glad to leave there.Genuine Expedia guest review
"Nice hotel with a good staff"
I enjoyed my stay here with my girlfriend. We stayed for 5 days and it was very relaxing. The food was good, much better then I expected a buffet to be although the selection doesn't change dramatically from a day-to-day basis. I loved that there was snacks and coffee always available. One nitpick, which has more to do with Expedia then the hotel, was […] that when I booked my trip, Expedia bundled this hotel with a flight to Punta Cana airport. Which is over an hour and a half away. It was my fault for not checking, so make sure to keep this in mind when booking your flight. Read moreGenuine Expedia guest review
"JUST OK. DON'T COST MONEY WHICH I SPENT"
After long research I changed my booking to this hotel and was not happy with my decision. First: long check-in. Could not get my key for 2 hours. Then foods: First lunch in the buffet I was very impressed: clams, oysters...Wow... But the next day it became low-than average all inclusive buffet: a lot of everything and nothing to eat... Did not understand […] point of the restaurants. It is not easy to get there: all booked for the several evenings in advance, and when I got there (Mediterranean restaurant), there were the same buffet style with the same foods and more slow service. All resort is kind of noisy. There is development of new building and all day long they are knocking, drilling, buzzing... At the other side of the beach animators doing their business: dancing, singing... So, I tried to find quietness... Sorry, not here! Very disappointing. Will Read moreGenuine Expedia guest review
Just stayed at this hotel..... do you self a favor and stay here on vacation. great price and great facilityGenuine Expedia guest review
"A very pleasant experience"
It was my first time in the D.R. and I am going back.Over all it was a very pleasing experience, the accommodations were comfortable, the pool area clean and welcoming and the food and drinks were pretty good. The food and the wine list in the specialty restaurants could be improved for the better.The beach might benefit from better up keeping and adding […] a cocktail server Read moreGenuine Expedia guest review
Pros This hotel wasn't what I expected it to be. Someone recommended me to the Barcelo resort in Punta Cana & I chose the Bahia Principe. I made a great choice. The resort was beautiful, very clean and very friendly staff all around. Your room had front & back balcony, big with high ceiling and a beautiful bathroom. They served breakfast ( you have […] a variety of choices to eat yummy food), lunch & dinner buffet style. If you want to do a fancy dinner you have a choice of Italian or French. I preferred the buffet style, it was better there. All drinks were "gratis" (free), including wine & liquor. Overall, I had a great time & I was pleased. Read moreGenuine Expedia guest review
"Not a 5 Stars"
Very noisy hotel.Sea water at location is brown.There are works all through the hotel,day and night. Food is low quality. They never give you the selected room you chose and when you complain,they say they are complete. Sorry for my english. DavidGenuine Expedia guest review
"ONE OF THE BEST"
Almost every year I stay at Bahia. I enjoy the time. Servers are good always try to tell you something to make you smile.Genuine Expedia guest review
"amazing location and very closed to airport."
I went to Gran Bahia to celebrate my birthday and I had an amazing time with my sister and friend. I have being in several resorts, but nothing like Bahia before. The food was amazing, fresh, lots of seafood and big variety to choose from. The friendly staff makes Gran Bahia a special place to stay. During my birthday celebration the staff made me feel […] special and welcome with special wine and singing right on my table. The dinner staff were very attentive, respectful and friendly. Especially:( Juan, Barony, Ismael) in the bar area: Mr. Santiago and Ramon were wonderful also. i really felt like a queen during my stay in Bahia. I would like to congratulate Mr. Smith for the great job he is doing with his staff to make sure the every guess gets the best service possible. i Would definitely go back with my family next year and looking forward to see everyone again. Thank you guys. : ) JACKIE Read moreGenuine Hotels.com guest review
"A week in La Romana"
My husband and I experienced for the first time an All-Inclusive hotel. The location was excellent and the hotel truly fantastic. The staff was polite, eager to service us and very accommodating. The buffet had a great number of choices for all tastes. The bars had every cocktail we wished and plenty of it. Every night there was entertainment either […] at the theater, the pool area or the beach. There was something for all ages; many activities to choose from including aquatics, yoga, sports, and much more. The only negative to the whole experience was the distance to the Punta Cana airport that we were assigned to, based on our flight selection: nearly 2 hours away by taxi, and the fact that the water in that beautiful beach lined with palm trees and golden sand, was murky and full of sea weed. An overall wonderful experience, one that I would recommend to friends. Read moreGenuine Expedia guest review
In general, the service was great. However, we confronted problems with the air conditioning during two nights because the electric breakers went down repeatedly. In addition, water was not running through the faucets when we arrived. Even though the personnel did their best in trying to solve the different situations, the fact was that you do not expect […] to have such kind of problems in a five star facility. Except for that, the overall facilities were very good, with good food and beverages. The Gourmet Restaurant is a most. The beach is ok, but the water is not the clearest. Read moreGenuine Hotels.com guest review
First day, no AC on room, change for other room with a brook back door, change for other that had small so i bought air purify. INTERNET only on lobby, ask for internet on room they said after construction started no room has internet it will last while until get back. So they lie about it on reservation.Food is ok, pool clean, room clean. Beach in […] front the water is not clear but was very warm. Over all is OK. I Guess if i didnt lose a day for change room i would be more complacent with internet issues. Read moreGenuine Hotels.com guest review
I loved it. What I liked the most was the atmosphere. It didn't feel commercial it had that relaxing feel to it. I will definetly visit again.Genuine Expedia guest review
our stay were wonderfull everything relate to the hotel and the staff.the only exeption was the water in the ocean, at that time were many small jelly fish were make difilcult to enjoy to swing. we fully recoment the hotel, food and they staff.Genuine Hotels.com guest review
"changes will help !"
When someone travel along way to vacation, they expect a great time, pleasant staff, and accommodations that will give a reason to come back, you should never leave with a feeling of being glad to go home after spending so much money for the trip. General staff was excellent but the management need help with customer service.Genuine Expedia guest review
Could use new towels...large beautiful clean pool..outstanding bar..entertainment O.K...they try very hard..some tourists very rude..room maids outstanding...dining room staff outstanding...food a nine out of ten...clean beach...very well kept spacious grounds..on the negative side I would like to see a pricelist for all activities, a rule that people […] not be allowed to "reserve" pool chairs/loungers, free safes (all inclusive, right?, resort was too isolated (this is a classic trampoline), and please enforce the dress code for special restaurant dining and keep uncontrolable children out...overall a good experience but will go to another lcoation next time.... Read moreGenuine Expedia guest review
"Jellyfish central - cant go in the water AT ALL"
The hotel was very nice, most employees were very accommodating. The food was good and overall a good experience BUT ... The biggest let done is the beach. It's full of see weed and jellyfish. Everyone I spoke to got bit by a jellyfish. I got bit 3 times, the only 3 times I went in the water. There was no one in the water bc of this. It's a good hotel […] in a bad location. It's not even a really a beach it's a bay and the river deposits everything in it. I wish I would have known this before I went there I def wouldn't have gone there. Just a heads up... Read moreGenuine Expedia guest review
"Nice hotel close to beach."
Had a nice experience,food was delicious and pool was fantastic.Genuine Expedia guest review
"Very nice hotel, not crowded."
Although the sea is not blue, the beach is wonderful.Genuine Expedia guest review
"Fantasic I will welcome friends and families"
Great experience I'll do it again, the showers were great the resturants and food were greatGenuine Expedia guest review
"Nice hotel near the beach."
Really great stay overall except when the water cut out for a few hours our first night. Also, there was a ton of construction going on right next to our room. I guess they're expanding...Genuine Expedia guest review
"Not the best hotel."
Our trip this year wasnt the best. The resort was really small compared to other Bahia's. The buffet was also small and they had the same foods all the time. The food there wasnt really good either. The resturants were okay. The staff was nice. The beach was small and seaweed was everywhere, though they did there best to clean it. The trip to the hotel […] was long, it took us 2 hours to get to the hotel from the Punta Cana airport.On the other hand, the staff was very kind and they tried to do there best to serve everyones needs. The pool was really big. It says there are 4 pools, but I think they counted 2 of the kids pools. Read moreGenuine Expedia guest review
"It was a memorable experience."
My entire family enjoyed staying and having fun at the hotel. I was very satisfied.Genuine Expedia guest review
"Great resort with a great staff"
The resort itself was beautiful-inside and out. The staff works their tails off to accommodate you. My only complaint is the food, specifically the buffet. There was a wide selection but all of it was gross and extremely disappointing. They have restaurants to make reservations in but we were only able to get one reservation for the entire week we were […] there. Overall though, we had an amazing time at this resort and most likely will consider it or one their other locations in the future. Read moreGenuine Expedia guest review
Great service, very friendly people! The rooms are very clean. The hotel is right at the beach and the grounds are beautiful! The food is great also!Genuine Expedia guest review
"Wasn't The Greatest"
There were two (2) Airports that you could have used. I was sent to one other than the rest of my party. Was never asked which Airport I preferred. Not being a native of the Deminican Republic, the language barrier was some what hard to understand. Every employee that I encountered hardly spoke any English that worked for the Airlines. As for the Grand […] Bahiah Principel La Ramana, it was really a great experiance to be able to enjoy yourself throughout the resort. The all inclusive package was great. The Employee's of the Resort were very polite and friendly. A litttle more live entertanement for Adults would be great. I give my vacation a 3 1/2 rating. Read moreGenuine Expedia guest review
GREATGenuine Hotels.com guest review
Staff Bery Bery friendly. Bartenders excellent! Room service excellent. Food delicious. Katalena island trip - horrible. Waste of a lot of money.Genuine Expedia guest review
"Great for a short getaway."
If what you are looking for is a beautiful scene and clean hotel you will find it here. The property is beautiful. I stayed at the New Don pablo collection which I figured was worth it since there wasnt much of a price difference when compared to a standard room. The best part of the hotel is that food is free and everything is beautiful and clean. […] Worst part has to be room service. They always came late (1hr), never had what I asked for and always got the order wrong. Which was bad bc we paid for 24 hr room service. I never had a Terrible experience with any of the workers but the sevice was not like Anything spectacular (Like it was in Sandals Jamaica) the Employees didnt seem to happy either but I dont blame them given their 12hr a day 7 days a week work schedule. Overall i would recommend for a short getaway after 4 days u get bored. Read moreGenuine Expedia guest review
"A family vacation"
Had the best time. The rooms were very clean and comfortable. Everything was wonderfull pool during the day to dancing at night. Food was delicious with so many choices.Genuine Expedia guest review
"This is no more than a three star hotel"
A few points: This is an old resort -- it looks and it feels old. The grounds look nice and they are working hard to maintain them The food selection at the buffet is quite poor; if, by any chance, are a vegan or have some food allegies you are in trouble as most foods have either meat in it or butter The beach itself is quite nice ( nice sands, palm […] trees) but the water is terrible -- murky ( looks like a lake rather than a tropical laguna) and it is actually dirty -- we saw quite a few plastic containers floating on the water, beyond the swim line. The free WiFi in the main lobby was also terrible -- for a few days it was out of service but even when it was operational the service was very, very poor. A lot of the staff do not speak English so the communication is challenging Their "animation" team worked hard to engage everybody in all sorts of activities -- water-aereobics, stretching, dancing lessons, etc -- very good effort The selection of alcoholic beverages & non-alcoholic beverages was very poor compared with what we were used to from our previous all-incluive trips. Read moreGenuine Expedia guest review
"Nice hotel for families"
Overall favorable, becareful though if you use any services outside of the inclusive! Seems the front desk has a great little scam going! Credit card machine is not working you have to go to the ATM and pay with cash! Cash is King and cannot be traced! Happened to more person's than myself! Staff was very helpful, friendly, courteous. Seems on weekends […] many of the locals come to the hotel. One Saturday night went to sit at the bar and it just could not happen! Seems children were allowed to sit at the bar with family! Beach is great and unused! Most people sit and use the pool! Paid for some tours which were interesting! Just be careful with valuables outside of resort! Resort grounds were immaculate and well kept, rooms very clean, more of a family resort. Read moreGenuine Expedia guest review
This was one of the best resorts we have stayed at. (and we have stayed at many).Once again We would like to thank the ENTIRE staff. Dan & Tammy n.h. usaGenuine Expedia guest review
Overall service was excellent. Very friendly staff that went above and beyond. Room left much to be desired. Bed was horrible and staff did not replenish lotions, soaps etc when cleaning. Staff was overly helpful when notified that you needed anything and were quick to follow up to ensure satisfaction. Power went out several times but shortly returned. […] Buffet food was only mediocre at best. Would definitely recommend reservations at one of 3 restaurants on site. Beach water was dirty and seemed to have a oily film on so we stayed around pool area which was very clean and easy to get chairs at any given time. Not much to do as far as shopping and cab ride will run you about $30 to go into town to shop at the Dominican version of Wal-mart called Jumbo. Read moreGenuine Hotels.com guest review
"semana de playa"
Very friendly personal boring food Need air condition in the restaurant (Breakfast) it was not easy to get ice to use in the room Good animation group Need more signs in the road for people driving his own carGenuine Expedia guest review
I have stayed in many resorts in the Dominican Republic (usually 3-5 stars); this I have to say has to be one of the cleanest, friendly and safe resorts I have been in. I was a bit skeptical when making the reservation due to the reviews, but I still took a risk. I HAVE NO REGRETS. Upon entering the resort we were greeted by friendly staff which accommodated […] us before it was check-in time. Once we got our room, I was surprised that it looked better than in the pictures provided. The grounds are amazing and very well kept. The food is AWESOME. And that staff is very friendly, 2 that stood out were Ramon (bartender) and Mildred (waitress). Super friendly people with a smile always. Due to Hurricane Sandy finishing her path over there, there were some mosquitoes. The resort would fumigate every night. I recommend this hotel for a couple or family vacation. It is very kid friendly. We will take our 6 yr old next time. Read moreGenuine Expedia guest review
"Great for kids"
We loved the hotel. Very nice staff and you couldn't beat the price.Genuine Expedia guest review
"Great for couples who want a quick getaway."
I was extremely nervous when I picked this hotel for my husband and I and two other couples because some of the reviews had been less than appealing. At the end of the four days we all agreed we didn't have a SINGLE complaint. The staff is constantly cleaning something! The bartenders do not let you run out of a drink and the buffett is certainly adequate […] for four days. (We were unable to book a sit down dinner at one of the other restaurants but that was fine with us as we enjoyed sitting in the sun and at the pool until the very last minute each day without a schedule.) The shows are comical but not because they are good but because they are terrible. They surely did entertain us though. I wouldn't recommend this resort to a family with small children because you can not really leave it. The beach is the most beautiful secluded beach I have ever been to. There are a couple of "vendors" selling their wares if you walk on the other side of the sign that says "proceed at your own risk"but they were pleasant and "no mas" they accepted well. THE BEACH IS FANTASTIC!!!!! All day two men have nets dragging out any seaweed that may have drifted in overnight. If the the seaweed is too large or they see a piece near your chair in the water they quickly scoop it out with a pool skimmer. Men continuously rake the sand it is smooth white and pleasant on the feet. If you put a cup down at the pool or beach its's picked up and bagged instantly. Great for the $$$ Read moreGenuine Expedia guest review
"Very nice but with som downsides"
Nice surroundings, beautiful beach, good food, very friendly staff. However, in-room service (food delivery) was the worst we've ever had.Genuine Expedia guest review
Very clean, well keep, and very efficient and friendly staffGenuine Expedia guest review
"great for $"
I stayed at this hotel with my friend for a week in august, we are both 20 year old females. we had a great time, it was nothing extravagent or over the top but the staff was so friendly, anything we needed they got, not many of the staff members speak english but i spoke enough spanish to get us by. everything is included and there was really no reason […] to leave the resort, the pool is big and has a bar in it, the beach is nce, the water is not clear (a local told is that is because it rains and the river then over flows) but it was not dirty, the water was very calm, the beach did tend to be a bit buggy though so i would reccomend bug spray for the beach. the discoteca was pretty much empty but if you bring good company its a fun little spot to learn bachata at night. i would reccomend this hotel to anyone who is looking for a relaxing vacation with not too many bells and whistles, its great for the price. if your looking to party this is not the place for you. Read moreGenuine Expedia guest review
"Don't let negative reviews put you off"
The Dominican Republic is a lovely Island with Lovely people. If you read some reviews people write, you would think that DR is third world. It is true that the Island is not rich but people talk about extreme poverty on the Island have clearly never left the USA before - if you want to see the kind of poverty they talk about, go and see the real world. Anyway, […] based on comments people put about this hotel, I was worried about booking it and wasted effort worrying. If you want a good priced hotel, with lovely swimming pool, good variety of food and friendly staff - this is it. If you want 7 Star luxury and service or expect to be treated like royalty because that is what you expect of a holiday - you will be disappointed. If you arrive at the hotel with realistic expectations of all inclusive on a less commercialized carribean Island, accept that you get what the hotel offers and relax into a nice break away, you will love it. Basically, I think people who write negative had expectations of 7 Stars for 3* prices! Read moreGenuine Expedia guest review
Over all it was a great vacation. the hotel is well organized. everything is in short walkind distance, the reception hall, the rooms, the pool, the beach, the drinks, and the food. there is a very large pool to accomodate everyone who wants to use it. there are plenty of lounge chairs for everyone. the towls are available during the day. the beach […] is clean and the water is amazing. the sand is very soft even in the water. The food is excellent and available 24 hours a day. we ate at the buffet where the food was delicious. for whom that likes coffee, it is great. There's a buffet next to the pool all day, and a place to eat next to the disco during the night. if you like to eat and have fun this is the place. we played volleyball on the beach. .............................................................................................................the only thing that we didnt like was the trip to the Samoa island. we paid 70 dollars per person. we didnt enjoy the terrible food, the long trip on the boat, the long walk to reach the beach. on the island itself, we did not see anything special. it a deserted island with no accomodations, not enough loung chaairs, no service. DONT GO THERE OR TO ANOTHER ISLAND.. .......................................................................................................GREAT SERVICE WITH THE HOTEL STAFF.... Read moreGenuine Hotels.com guest review
"If you want to lose your money, go there."
The beach was awful, the food was pretty much the same for the whole week, the shows couldn't be worse.Genuine Expedia guest review
"Nice Place, great potential for more."
The Hotel is nice have great setup to make our vacation nice and relax. There is a fill maintenance issue and cleaning up that needs to be address. The pool islands don't get clean up for the full day, at the end of the day has plastics cups everyone. For people how like to use the gym don't count on. Need Lots of upkeep, equipment is old and room is […] dark, dirt and hot. The staff are great and friendly. All bartender and entertainment staff do a great job. Overall my vacation was nice and fun and is a nice place to go. Read moreGenuine Expedia guest review
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