"Great hotel chain"
Great hotel, friendly , efficient staff, clean rooms and great location .Genuine Hotels.com guest review
"Westlock Ramada Stay"
First the bad news: the luggage carts are terrible - the worst I have ever used. The tires were deflated and difficult to move - despite mentioning this they did nothing. Wi-Fi kept kicking you off and you had to sign in over and over and over. The front desk (day shift) staff in our experience could be surly and rude. The breakfast stuff ran out and […] on a busy saturday it was not replaced (such as the juice machine running dry). The breakfast would end precisely at 10 am even on sundays when people would be trying to sleep in. The air conditioning was very difficult to find a happy medium..it would either blow freezing cold air or it would be hot. The workout room was small, hot and stuffy. The good stuff: the beds were soft and the pillows were great. The rooms were quiet. The room cleaning staff were very pleasant. The property is clean. Read moreGenuine Hotels.com guest review
"Night of wedding"
It was perfect we were celebrating our outside wedding that day and when we came back to our hotel room the air conditioner was so nice hot bath and most comfortable bed it was awsomeGenuine Hotels.com guest review
"Next door to Tim Hortons"
great place to stay all around highly recommendGenuine Hotels.com guest review
"Clean and comfy hotel."
Three adults and 2 children were well-served by a two bed plus hide-a-bed. The pool was a tad chilly, but that did not slow the kids. Waterslide was fun. Gratis popcorn was enjoyed...the lads were amazed...'Grandpa, the popcorn is free and tastes just like at the movie'.Genuine Hotels.com guest review
The bed was really uncomfortable but the hotel was great and clean.Genuine Hotels.com guest review
I stay at this hotel every time I go there on business. Have always been pleased. In particular there is a sweet older lady who runs both the front desk and kitchen area - highly efficient, and pleasant. Management is lucky to have such an amazing hard working employee with a huge smile and pride in her work. The younger housekeeping staff are miserable […] though and disrespectful to other staff members - shocking. Read moreGenuine Hotels.com guest review
Good place for a night or two. Decent fitness room. Close to BP's and Timmies.Genuine Hotels.com guest review
"On the edge of town."
Just fine for our business in town.Genuine Hotels.com guest review
Disappointed in not being able to use poolGenuine Hotels.com guest review
"Warm welcome at Ramada Westlock, AB"
Great hotel, nice selection of soft or hard pillows, nice and warm hot tub, respectable continental breakfast including multi grain waffle. Warm welcome at the reception...Genuine Hotels.com guest review
"Excellent Hotel Best Yet:)"
Very accomidating. My children loved the pool and slide. We were going to be an hr late checking out due to appt taking longer then expected And staff said no problem. We checked out at 12 and wasnt charged for it. Would definately stay there again.Genuine Expedia guest review
Our stay at the Ramada was excellent from start to finish. The front desk lady was helpful and very nice. The room was exceptionally clean and large for a standard room. The included breakfast had a vast variety of items, the waffle maker was great! The pool and water slide was great as well!!Genuine Hotels.com guest review
My car, rented at the Edmonton Airport, got a screw in it. Hotel staff, Candace, enabled it to be fixed on a Saturday evening. Without her concern and support, I would have had a flat tire.Genuine Expedia guest review
"convenient as we drove into town"
Personal were very friendly.Genuine Hotels.com guest review
Everything is excellent, 5 star condition....except for the pool. When we went there at 8 am (opening time). There was dirt in one corner and a big dead bug. As it's chlorinated there was zero health risk but it meant I was always cautious when touching the ground. On the flip side, the water slide was a lot of fun!Genuine Expedia guest review
"Could be more competitive in price"
Modern hotel in a village. Too pricy for the facilities it provide in a village. Rooms are good but hotel is to expensive if you book directly on it's site. Expedia price is 20 to 30 percent better even when you compare to government employees pay on direct nookingsGenuine Expedia guest review
"would stay there again"
Everything was good except the older lady at the desk was kinda grumpy! She was grumpy with me and also noticed the young guy that was also working was wanting to know something and she was short with him to! Maybe at her age it had been a long day and she was tired or maybe time to retire?!!Genuine Hotels.com guest review
"Local Staying at Hotel"
I live in the County of Westlock., We stay here when we have a function in town when we have our children with us. Room and hotel were very clean, Lots of families come here on weekends because of the waterslide. Staff was helpful in answering questions, Wanted to change (upgrade room) couldn't cause is was booked through expedia. This hotel is not […] recommended for smokers as this is a fully non smoking hotel. Read moreGenuine Expedia guest review
Great place to stay, the fridge and microwave were really handy.Genuine Expedia guest review
The receptionist was very friendly. She guided us in the direction of our room. The room was very tidy. Overall it was a good experience. The fridge came very handy because of my insulin, thanks for everything.Genuine Expedia guest review
I rented and paid for this hotel room for my father-in-law who enjoyed the hotel's location because it was close to family he was visiting. He was disappointed with the smell of stale cigarette smoke throughout his whole hotel room. I suppose he could have complained to the staff and he might have gotten a room that was smoke free but he is a very polite […] man so he did not complain. He spent two nights there and enjoyed the complimentary breakfasts. Read moreGenuine Hotels.com guest review
Good hotel, clean, quiet, would stay there again!Genuine Hotels.com guest review
Thier was mistake in booking our room we had no problem staying that night the front desk clerk did an excellent job.Genuine Expedia guest review
Hotel was very nice and clean. Staff friendly.breakfast was ok.. Could be better.wll stay there again.Genuine Hotels.com guest review
Very nice rooms and friendly staffGenuine Hotels.com guest review
Wonderful bed,quite,clean. Nice excersize room and pool.Genuine Expedia guest review
Great! The continental breakfast was good but to make it a little better for all you should have a gluten free cereal with a choice of soya or almond milk.Genuine Hotels.com guest review
Very clean hotel, great breakfast, nice water slide for the kids. Rooms where very nice with a setting room and a kitchen-it.Genuine Expedia guest review
"One Day Of Golf"
Great. Quite room. Clean room. Excellent room.Genuine Hotels.com guest review
we stayed for 3 nights for a family function the rates were great and the hotel is very clean and comfortable.breakfast in the morning was wonderful there vwas such a selection to choose from french toast,waffles,eggs sausage,bacon coffee,teas,juice and much more. they have a great pool area with a water slide and hot tub area.you also could get fresh […] coffee and juice at any time Read moreGenuine Hotels.com guest review
"Westlock ramada is a place to visit"
We visited Westlock so we could watch the Alberta Winter games. The hotel was fairly busy with families escaping the northern Alberta winter and oilfield workers both ones that were working in the office and in the field. The staff were friendly and efficient. Our room had a strange smell - sort of like there was a smoker in the room before us and they […] had tried to get rid of the smoke smell. Also, it was quite cold the the room heater couldn't decide if it wanted to blow warm or cool air. We resolved it by just unplugging the heater and using it when we needed it. We used the hot tub, water slide (my 11 year old thought it was a blast) and work out room. All were clean and nice. The breakfast included waffles that you could make yourself , fruit, yogurt, muffins, coffee, eggs, ham. They have dinner on Tue and Thur nights but we missed out on that. Overall a nice experience Read moreGenuine Expedia guest review
It was a pleasant experience easy to get to nice surroundings and very quiet. Felt safe and secure in it.Would stay there every time the people who work ther are very polite and helpful.Genuine Hotels.com guest review
08/19/14 Desmond S Edmonton
Thanks for the great service. i really enjoyed your staff. the rooms were fantastic and the breakfast was very tasty. the location was perfect for our golf trip between Athabasca and Barrhead. We hope to do the same trip next year.
"A good place to stay in the Westlock area. The..."
08/12/14 Bonita W Olds, Canada
A good place to stay in the Westlock area. The complimentary breakfast is one of the better ones. The pool and other amenities are good. Having ground level rooms with outside doors is a plus when you have pets.
08/09/14 Dave E Sherwood Park
We had stayed at this hotel twice in the past and were very pleased with our stays but on this occasion our room had a terrible odor of smoke even though we were in a non smoking room. The continental breakfast was also a major disappointment. There were no eggs and when my wife asked if more eggs would be prepared, the hotel clerk indicated "No" in a very sharp tone. This same tone was used with an elderly lady who asked if the waffle makers would be available for use again. Even though we were told that no eggs could be found, more were prepared in the microwave but were left there for at least 10 minutes while the hotel clerk attended to duties at the front desk. When she returned, she placed the eggs into a container using her hands which had not been washed after she had been attending to duties at the front desk. We were planning on staying a second night but changed our minds very quickly after just one night. Upon returning home, we had to air out our belongings because of the strong odor of smoke. We will never be staying at this hotel again.
"Booking Mix Up"
08/07/14 Jen S Peace River, Canada
My bridal shower was booked for in the main conference room on May 24 2014 . The morning of the shower, my mom and maid of honor were told that there had been an issue and that we had no other choice but to use the lobby area, that it seems they double booked! My mom said that when she went it to book and pay for the use of the conference room she was shown a calendar and the day was completely empty. I am curious as to why it was our group that was kicked to the lobby? And they still had the audacity to charge us! The only saving grace was a sweet lady that was working the front desk, the manager was a total waste of time, no help, only confused things more and was quite rude!
"You don't necessarily get what you ask for."
08/05/14 Claudiac2953 High Prairie
I booked 2 rooms about 2 months ago for a nephews wedding. When I booked, I booked 2 rooms with King size beds. I even received a confirmation #. When we checked into the hotel the service was very slow. When we arrived at our room and opened the door I was quite surprised to see a huge space with a desk, sitting area, fireplace and then looked at the bed and it was a Queen. I was very upset and frustrated. When I spoke to the hotel front desk clerk she just said there is nothing we can do...you got a Suite instead of a King bed...it's better. That's not the point I told her. The size of the room didn't matter to me...I wanted a King bed. Well we are overbooked and there is nothing we can do. The second room I booked was a huge King suite...so what happened to mine and the confirmation I received when booking? I told my husband...would you be happy if you asked for lobster and they brought you shrimp? Or if you ordered steak and they brought you a hamburger....no..so this shouldn't happen when you book and confirm a room. My sister-in-law also had a problem in that she booked and was confirmed 3 rooms and when she checked in they only had 1 room for her. She had confirmed her reservations...so what the hell happened? One couple had to make the long drive home and the others had to share a room with her and her husband. It's a really new and beautiful hotel...but management is lacking.
"The service was excellentThe room was excellentLocation..."
07/28/14 Jennie C Westlock
The service was excellent The room was excellent Location and amenities were excellent Liked best the cleanliness and politeness of staff Liked least the hot tub - too many kids in it so I couldn't use it
"Lyons Family reunion"
07/23/14 Gary F Kamloops, British Columbia
Very good hotel, staff was very helpful and friendly, rooms are very comfortable well furnished and good hi speed internet.
"Thank you Ramada!"
07/22/14 jbroverman Edmonton, Canada
The Westlock Ramada was such a great experience. Right from when we arrived, we received a warm welcome and about 10 minutes after getting settled in the room, they followed up with a phone call to make sure all was okay. The rooms are spacious and clean and the beds are really plush and comfortable. Had a great time in the pool, on the waterslide and in the hottub. Breakfast was a nice surprise. Expected a continental with pastry and coffee, but they had eggs, bacon, toast, bagels, yogurt fruit, waffles...just about anything you could want. Staying in a small town, you wonder if you will be able to get good accommodations...but the Ramada Westlock was excellent! Thanks!
07/20/14 Debbie W Edmonton
Liked the room, but there were a lot of spiders getting inside from the 1/2 inch crack on outside door.
"I stay in this hotel approimatley twice a month and will..."
07/09/14 Dave L Kathyrn
I stay in this hotel approimatley twice a month and will continue to stay here because of the staff and the location for my job.
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